Call center representative jobs in Killeen, TX

Job Title: Customer Service Specialist Duration: 03+ months contract (Possible extension ) Shift I: 7:00 AM and 7:00 PM, Monday-Friday Shift II: 2:00 PM - 10:30 PM, Friday - Tuesday (Wed-Thurs Off) Job Description: Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan. Must adhere to call handling goals of 80% of calls answered within 30 seconds. Helps and adheres to call abandonment rate of less than five percent (5%) with average hold time not to exceed 2 minutes based on regulatory requirements. Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job Description Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties. JOB SPECIFIC RESPONSIBILITIES: Provide an exceptional customer experience. Call customers to advise about changes or cancellations of scheduled runs. Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service. Responsible for cash management and compliance. Operates cash register and/or credit card equipment. Sells and processes ticket orders via telephone, internet, and over the counter. Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box. Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see. Assist customers with luggage ID tag and transfer to luggage compartment. Provides exceptional customer service by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay. Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins) Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles Assist with cleanliness of Driver dorms (certain locations) Other duties assigned by Manager EXPERIENCE: 2 years of job-related experience Bilingual (English/Spanish) PHYSICAL DEMANDS: Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly. We offer benefits: Medical Insurance Dental Insurance Vision Insurnace Life Insurance Aflac 401k And many more!!!!!!!

LOCATION Killeen, TX JOB TYPE Full-Time & Part-Time PAY TYPES Hourly POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role, you'll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services. This is an exciting opportunity to work on high-profile projects with some of the world's most recognizable brands. If you're a natural problem solver who thrives on delivering exceptional service and creating positive customer experiences, we'd love to hear from you! Start your career with a growing team that values your potential. With our industry-leading training, you'll gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Resolve customer issues on the first call through effective problem-solving. Research and retrieve information across systems to support customer needs. Accurately document interactions and process claims. Guide customers through options to find the best solutions. Follow scripts, policies, and procedures while using available resources. Protect customer privacy and handle sensitive information appropriately. Escalate complex issues to the appropriate team members. Stay current with training, updates, and program knowledge. Maintain consistent attendance and adhere to scheduling requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide comprehensive training, so if you're positive, driven, and eager to learn, you're encouraged to apply! Success in this role comes from building strong relationships and applying your training to deliver great customer outcomes. Qualifications Must be 18 years or older High school diploma or equivalent Strong communication and organizational skills Typing speed of 20+ WPM Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with Windows operating systems Reliable and punctual Skilled in troubleshooting and follow-up Able to multitask and self-manage effectively Excellent interpersonal skills Preferre (Not Required) 1+ year of experience in customer service, tech support, sales, or administrative roles Experience in state or federal work environments CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill multiple positions for call center representatives in Waco TX. Outbound Sales Representative - Uses sales lead generator to make outbound sales calls. Follows up with current customers for additional sales. Meets monthly sales quotas. Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly whether in a call center or non-call center customer service environment. Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time. Work is transnational and highly service orientated with a relatively short sales cycle. Representatives are typically expected to make suggestions to customer on other products and/or services. Representative may be assigned to take/process orders and provide support for a specific customer group, account or company. All levels / roles within this position have frequent, regular interaction with customers. Promotes good will, uses skills to assess customer needs and educate customer on available product/services. Qualifications Person should have experience working as a call center specialist in the past as well. Additional Information Local candidate's are acceptable since in person interview is required for this position.

We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required! Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today! Customer Service Associate Duties and Responsibilities: * Provide accurate and valid information for the customers * Answering client questions * Assist clients find what they are looking for * Retain a positive and professional voice at all times * Handle order Transactions Customer Service Associate Requirements: * A high school diploma or GED or an appropriate equivalent * Successful completion of training offered * Good communications skills * Must be 18+ years of age * Ability to build rapport with clients

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities Receiving inbound sales phone calls and leads Identifying the client's needs and scheduling appointments Placing outbound phone calls to potential leads Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc Contacting clients prior to appointment date to confirm appointment Mailing marketing letters to provided leads Following up post visit to ensure customer satisfaction Requirements High school diploma or equivalent Excellent oral, written and interpersonal communication skills Extensive customer service, sales, or telemarketing background Computer literacy, strong organizational and follow-up skills Ability to read and comprehend instructions and information Excellent problem solving skills Education and/or Experience High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. Benefits Medical Dental Vision 401(k) Basic Life Insurance Accident & Critical Illness Insurance Paid Training Short Term Disability Employee Purchase Program About Us Since we opened Don Ringler Automotive, we've steadily grown to one of the region's best dealerships, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future. Here at Don Ringler, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence. Apply today!

At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek experienced talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual

Location: 501 West Elm Road, Suite 6, Killeen, Killeen, TX, 76542 Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As an Estimator, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process. Ready to join a company and a team that will support you? Apply today - we're ready for you!Prior customer service, sales or cleaning experience preferred but not required!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively to meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial grade equipment and supplies, and our unique culture. Once you've enjoyed the Molly Maid training, you'll delight customers with our simple and proven sales process and exceptional communication and follow through. You won't just be an estimator; you'll be a brand ambassador too!Full-time. No nights. No weekends. No holidays. Receive a guaranteed minimum wage of $16. 00 per hour with the ability to make up to $800. 00 per week, paid weekly. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:• Proven sales training. Come grow with us!• Warm leads that reached out to us for our services • And… a COMPANY CAR during the workday so you don't have to put miles on yours (gas and insurance included)• Branded and comfortable clothing• A stable and consistent working schedule • Advancement opportunities - we promote from within!• A fun culture where success is celebrated as a team If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $16. 00 to $20. 00 and is dependent on your ability to WOWdelight customers with your professionalism, ability to connect, mastery of our sales process and ability to convert warm leads to sales. [insert pay and benefits details here] • Earn paid time off weekly, up to 10 days per year• Earn one day of sick time off for every 8 weeks worked• Earn a 2% company match for your 401k contributions As an estimator, you will be responsible for:• Price quotes to sell Molly Maid cleaning services - Meet with warm leads in their home and over the phone. • Communicate with customers in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection and you'll win. • Close the loop on any open estimates/sales - We believe the personal relationship is important and that starts with you, the estimator. This job will be a great fit for you if…• You feel energized when talking with leads and customer in their home and over the phone. • You enjoy improving professionally, learning about what makes Molly Maid unique, and managing customer expectations. • You enjoy working with our team to deliver an experience for our customers that they will recommend to their friends and family. • You take pride in your attention to detail and a job well done. • You are comfortable with a computer and technology. • You like knowing that there's a process for providing great customer service. • You enjoy meeting and exceeding goals. Job RequirementsMinimum requirements to be considered for this Sales and Estimating position. • Legally authorized to work in the United States• Complete a background check • Valid Driver's License• You are available to work Monday through Friday during the day, 8am to 5pm. Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, we will schedule you for an interview immediately. "You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. "

MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out ******************************* As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 1302 Chisholm Trail Rd, Round Rock, TX 78681 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.50 per hour shift differential Third shift start time after 9pm are eligible for $3.50 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 1302 Chisholm Trail Rd Primary Location: US-TX-Round Rock Employer: Penske Truck Leasing Co., L.P. Req ID: 2329715

Benefits: 401(k) 401(k) matching Competitive salary Employee discounts Bonus based on performance This Customer Service Representative position will focus on providing customer service and project management for various types of client orders. If you can communicate well with customers in a pleasing manner and with enthusiasm, thrive in a fast-paced environment where each day brings new challenges, AlphaGraphics of Round Rock could be the fit for you. The CSR is the front line of communication for the Business Center and must build rapport with walk-in, phone, and Internet referred customers; therefore, he or she should have a professional appearance and genuine concern for customers. While this role is not specifically a design or production role, you will need to be able to conceptualize and communicate optimal design options as well as operate some production equipment at times. Experience with design and/or production at a print or sign shop is preferred. Required Skills: Strong communication skills are a must: Often speaking with clients directly on the phone and in-person Draft clear & concise messages for email, social, & text messaging Ability to accurately utilize basic business math equations Pay close attention to details & accurately follow processes and procedures Strong computer skills, with aptitude to quickly learn and utilize new software Ability to “multi-task” in fast-paced work environment Ability to solve problems & present solutions specific to the client/situation Familiarity with the design, print, and sign industries and corresponding terminology The ideal candidate will have 3+ experience working in a print shop and/or sign shop In this role you will… Interact with clients in person, over the phone, via email, messaging, etc. Document conversations and take complete messages for team members. Understand AlphaGraphics' products, services, capabilities, & pricing. Understand Competitor's products, services, capabilities, & pricing. Accurately identify and document client needs. Discuss client projects, answer client questions, & know when to engage other team members. Provide clients with options, value-added services, quotes, & turnaround times. Create estimates, enter orders, complete transactions, & process payments. Follow-up on estimates and close sales by asking for the order. Notify customers when their order is complete. Maintain lobby and bindery area cleanliness, preparedness, & filing system. Assist in updating our database by contacting clients for updated information. Project manage client orders, working with team members, vendors, and clients to ensure appropriate steps are being followed to meet project delivery dates. Our Expectations of You: Be professional in appearance, attitude, and actions. You must find enjoyment in working with clients and co-workers. Please have a desire to help our clients find successful solutions. Be enthusiastic about the company, our offerings, and how your role fits in. Be approachable, empathetic, and have the ability to build trust with others. Show strength and stamina in challenging or high-pressure situations. Have a desire for success - both personally and for the company. Be curious about the many facets of the business, strive for continuous learning. ABOUT ALPHAGRAPHICS AlphaGraphics is an international brand with nearly 300 locations worldwide that has been servicing businesses for over 50 years. We focus on delivering high quality Marketing, Print, Design, and Signage to help small to mid-sized businesses achieve their goals. Compensation: $16.00 - $22.50 per hour AlphaGraphics of Round Rock is independently owned and operated company that specializes in commercial marketing, design, signage, and visual print communication, and technology solutions. We pride ourselves on our guiding principles: Our dedication to quality is evident in all we We build the solutions so our clients can conquer their objectives Providing value is more important than closing a sale We supply the fuel for you to step-up your communication game With us, you always get more than you expected We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

SummaryUnder the general direction of the Utility Dispatch Manager, provides communications between the public and utility crews, foremen, and managers to ensure the health and safety of citizens and the environment, and to ensure compliance with State and Federal regulations. This position is in constant phone and/or radio contact with utility staff for ordering parts and related items for each repair and ordering utility locates for crews before excavating. This position plays a large role in emergency response. Essential Duties And Responsibilities Answers telephone and dispatches calls related to reported health and/or safety issue Enters citizen reported water and/wastewater concern into system and dispatches service technicians for evaluation Researches and processes requests for new construction connections to water and wastewater services Orders parts and contacts 811 for locates, monitors radio, and directs units Maintains records; enters daily data for work orders, customer complaints and action items Develops reports as required by state/federal regulations Assists with new hire onboarding process and enters time daily into system Provides resources, supplies and city-wide messages to field staff without a city email Picks up and distributes mail; sorts and routes all incoming / outgoing mail and correspondences to City Departments Coordinates monthly departmental meetings Assists in preparation and organizing various events for department, safety training, etc. Process procurement report weekly and prepares purchase requisitions for department as needed Performs periodic on-call duty on a rotating basis Completes cost estimates relating to water and sewer taps Follows City policies, procedures, and safety guidelines Performs other duties as assigned Minimum Qualifications High School diploma or equivalent One year of experience in customer service, dispatch, or related area Ability to successfully pass a typing test Preferred Qualifications Work experience with Water and Wastewater and related terminology Certificates, Licenses, Registrations Valid Driver's License

Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Paid time off Flexible schedule Health insurance Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Shaffin Wegener - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with John Corsi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

PLEASE WHITELIST ALL EMAILS FROM NO-REPLY@APPLICANTEMAIL.COM AS STATUS UPDATES FOR POSITIONS ARE SENT DIRECTLY FROM THIS EMAIL. General Purpose: Performs routine and semi-complex clerical, administrative, customer service and data processing work as necessary to maintain accurate and accessible records for and servicing of utility service billing accounts, both active and inactive; proper accounting and posting of payments and billings; and maintaining positive community relations through the provision of excellent customer service. SUPERVISION RECEIVED AND EXERCISED: Receives direct supervision from the Utilities Supervisor and/or Utilities Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Utilizes computer and various software applications to service customer utility billing accounts, including posting payments, researching and reconciling customer accounts; generating and processing work orders to establish new services, transfer services, disconnect services for non‑payment, and assessment of fees and late charges. Develops and maintains expertise in assigned areas of Utility Administration operations, including work processes, multiple software systems (Incode, Paymentus, Neptune, Watersmart, etc.), and general operations (payment processing, adjustments, reconciliation, etc.). Provides training as directed to newer colleagues to ensure consistent account servicing processes and aiding in effective cross-training for the department. Processes payments and balances cash drawers; provides support for billing as needed. Processes online requests for service and payments. Professionally communicates with utility customers, other members of the public and internal colleagues via email, telephone and in person regarding all aspects of utility services. Ability to use effective customer service skills to defuse sometimes tense situations and develop rational solutions to resolve the same. Accurately maintains accounts and posts updated information on computer. Works closely with meter technicians and coordinates meter readings and rereading of meters when necessary, including where there appears to be inconsistency with past readings; Works closely with billing technicians to provide mutual support and resolution of account matters. Answers telephone and customer inquiries; assists the public, other agencies and departments by providing information as needed. Maintains and updates related department files. Studies, standardizes, and recommends new or revisions to existing procedures to improve self-efficiency and efficiency of departmental operations. Maintains and develops knowledge regarding federal, state and local laws of general and specific applicability to local government and utility administration operations, including interpreting City ordinances relating to utility services and offering suggested updates to City ordinances and utility administration processes when necessary. Performs other essential duties as required to achieve successful operations of the department. Routine and assigned special daily work must be completed before departing for the day; over-time may be required when necessary to maintain customer response times. Employee must have the ability to work professionally with all fellow employees, customers and all other internal and external stakeholders and maintain a professional, approachable and open attitude at all times. Regular and timely attendance (report to work on time, work scheduled hours, utilize leave responsibly ensuring sufficient coverage to maintain operations, etc.) is an essential job function. PERIPHERAL DUTIES: May serve as a member on other committees as assigned Other Duties as assigned. DESIRED MINIMUM QUALIFICATIONS: High school diploma or GED equivalent; Two (2) years experience in municipal utilities and/or office administration preferred with one (1) year experience in clerical or related area required; Any equivalent combination of education and experience. Ability to type 35 wpm. SPECIAL REQUIREMENTS: Valid State Driver's License, or ability to obtain one prior to employment. Requires little physical effort; prolonged sitting and viewing of screen. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge in the area of utilities administration to include posting, billing and cash handling procedures; Knowledge of computers and data entry; Skills and ability to use 10‑key calculator by touch with accuracy, must have mathematical aptitude; Ability to handle money with accuracy and balance cash drawers; Ability to set priorities, make independent judgments, and perform several duties at once; Ability to maintain effective working relationships with coworkers, other departments, customers and other members of the public; Ability to maintain perspective and maintain a sense of humor. SELECTION GUIDELINES: Formal applications, rating of education and experience; oral interview and reference check; job related tests may be required. TOOLS AND EQUIPMENT USED: Personal computer, including spreadsheet, word processing, and presentation software; central financial computer system; telephone; 10 key calculator; typewriter; fax and copy machine. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. The employee must have the ability to work well with others and have a good/pleasant attitude. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. No one will perform the duties of a higher position without prior authorization from an individual authorized to approve. The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

SUMMARY: In the Customer Service Department, your role will be providing high level service to our customers in a professional, efficient, and timely manner to ensure overall satisfaction. This position will include data entry, phone/email communications and scheduling daily in a fast-paced work environment. OVERVIEW OF YOUR DAILY TASKS: Data entry surrounding service requests for our customers Respond to various communications in a professional and courteous manner Scheduling and rescheduling appointments as needed Assist customers with order resolutions Work harmoniously with others to ensure daily expectations are achieved Proofread data and ensure accuracy SKILLS/EXPERIENCE TO HELP YOU SUCCEED IN THIS ROLE: 2-5 years of customer service experience preferred High School Diploma/GED required Ability to type at least 40 WPM preferred Excellent communication and interpersonal skills Ability to adapt and work well with others in a team setting Experience in the building/flooring/construction industry a PLUS, but not required. Reliable transportation and punctuality are a MUST BENEFITS OF WORKING WITH OUR TEAM: Medical, Dental and Vision coverage 401K Paid Holidays Vacation and Personal Time Employee appreciation events Pay Rate: $20.00/hour “Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.” *This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business. Flooring Services, LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. Learn More

⭐ Customer Service Representative Gator Garage Doors - Round Rock, TX Starting Pay: $18-$20/hour (Based on Experience) 🚀 Want a Job Where You're Valued, Supported, and Part of a Growing Team? Your next career move starts here. At Gator Garage Doors, we're not just another home-services company - we're a locally trusted, fast-growing team that believes in doing the right thing, treating people well, and providing top-tier customer experiences. When customers call us, you are the friendly, knowledgeable voice that sets the tone. If you love helping others, solving problems, and being part of a fun, supportive team… you'll feel right at home with us. 🐊 What You'll Do As a Customer Service Representative, you'll become the heartbeat of our customer experience. You will: Answer incoming calls, emails, and chats with professionalism and positivity Schedule appointments and coordinate with our technicians for seamless service Provide updates, answer questions, and guide customers through next steps Troubleshoot issues and offer clear, helpful solutions Document customer interactions accurately and efficiently Spot opportunities to recommend services that genuinely help the customer Learn our services inside & out-becoming a trusted expert for homeowners 🎯 What We're Looking For You're a great fit if you bring: 1+ year of customer service experience (home services or tech = bonus!) Excellent communication & active listening skills Strong organization and multitasking ability A calm, friendly, customer-first attitude-even on busy days Comfort with technology (ServiceTitan experience is a plus!) Reliability, team spirit, and a desire to grow High school diploma or equivalent 💚 Why You'll Love Working at Gator We take care of our people - professionally and personally. You'll enjoy: ✔ Competitive Starting Pay: $18-$20/hr ✔ A fun, supportive team where your contributions truly matter ✔ Growth opportunities - we promote from within! ✔ Hands-on training & mentorship ✔ A stable, respected local business with a great reputation ✔ A company culture built on trust, teamwork, and treating people right 🎁 What We Offer (Benefits) Health, Dental & Vision Insurance PTO + Paid Holidays 401(k) with Company Match Employee Discounts Employee Referral Bonuses Career development within a nationwide family of premium home-service brands A workplace that invests in your future 📍 Location This role is based in our Round Rock, TX office - where great things are happening every day. If you're ready to join a team that values your voice, supports your growth, and works together like family, we'd love to meet you. 👉 Apply today and build your career with Gator Garage Doors! Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Gator may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check. *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer. Pay Range $18 - $20 USD

Shift Hours: Full Time, 7:00 AM - 7:00 PM, Rotating Days, Weekends, and Holidays. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook