Call center representative jobs in Lafayette, LA

Essential Duties and Responsibilities * Learns and maintains knowledge of current patient database and billing system. * Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner. * Obtains patient demographic and health insurance information; collects co-pay if appropriate. * Enters patient information into the computer system. * Verifies & records insurance benefits. * Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management. * Able to read through and understand medical documentation effectively. * Interacts professionally with physicians, patients/family, and Co-Workers. * Schedules set ups, as called into Home Sleep Delivered, LLC, by physicians or physician's office staff, per policy and procedure. * Answers telephone in a polite and professional manner. Communicates information to appropriate personnel. * Communicates appropriately and clearly to Manager, and other superiors. * Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. * Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff. * Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice. * Manages and operates computer equipment safely and correctly. * Completes other duties, as assigned. Minimum Qualifications: * High School Diploma required * 1-3 years of administrative experience in an office setting preferred. * Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers. Physical Demands: * Sitting at desk * Operation of office equipment and computer

PURPOSE OF THE JOB This position consistently provides exceptional customer service in a timely and accurate manner resulting in customer satisfaction and retention. Provides direct assistance to customers by utilizing all methods of communication. MAIN DUTIES OF THE JOB Market products and services to customers who contact the bank through the Contact Center using any method of communication Answers all incoming phone/electronic inquiries regarding Bank products and services professionally and enthusiastically in accordance with established policies and procedures Logs incoming calls in Call Manager and Cisco Finesse Research inquiries using all resources available Resolves customer concerns regarding account issues such as balance inquiries, checks, deposit status, stop payments, transfers, errors, statement questions, rate information, update contact information, name, email and address changes, loan questions, loan payoffs, loan payments, website, cancel/reorder Debit cards, order checks, process payments, file disputes, process consumer wires, etc. Quote CD rates and loan payoffs Provide payment service information for Pay my Loan Research transactions on both debit cards and credit cards Provides service and maintenance for debit card and credit card request Encourages and offers assistance in the enrollment of Mobile and Internet Banking services Assists with Internet Banking and Mobile resets and issues for personal and business customers Assists with all digital channel access Keeps Contact Center management informed of the “pulse” of our customers. Displays a genuine concern for resolving customer concerns Handles the customer through to completion and only routes the customer/inquiry to the appropriate department for further research/resolution when appropriate to do so using a warm transfer. Uses tact and skill to handle the customer request Performs other related duties as required WHAT WILL YOU NEED TO SUCCEED High School Diploma or equivalent required Minimum two years of previous experience in Contact Center or Customer Service Previous work experience in a financial institution preferred. Knowledge of telecommunications system Exceptional verbal, written, and interpersonal communication skills Excellent analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation. Excellent reading and comprehension skills including policies, procedures, regulations, instructions, correspondences and memos. Ability to quickly assess (by phone) the customer needs and make recommendations or provide information to the customer. The ability to speak listen to understand information and ideas presented through spoke works and sentences. Work Independently with no direct supervision Must be able to work flexible hours that could range from (8:00 AM - 8:00PM) M-F; 8:00 AM -2:00PM, on a rotating Saturday work schedule. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

Job Description Call Center Representative Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Lafayette, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. ************** Powered by JazzHR A9OaRdCBpN

Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 2744 NE Evangeline Trwy, Lafayette, LA 70507 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 2744 NE Evangeline Thrwy Primary Location: US-LA-Lafayette Employer: Penske Truck Leasing Co., L.P. Req ID: 2329852

Job DescriptionBenefits: Simple IRA Retirement Plan Life insurance Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance As a customer service representative, you will be the primary contact for all customer interactions. You will play a vital role in ensuring a positive customer experience by providing exceptional service and support related to our insurance products and services. We will train you! Previous insurance experience is preferred but not required. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Benefits and Compensation: Base salary plus competitive, uncapped commission Bonus Opportunities Paid time off Health, Dental, and Vision Benefits Life Insurance Simple IRA retirement plan ( available with company match after meeting eligibility criteria) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements We will train you. Previous insurance experience is preferred but not required. Excellent communication skills - written, verbal and listening Goal oriented Organizational skills Proactive in problem solving Ability to work in a team environment Ability to multi-task and Detail oriented Ability to effectively relate to a customer and dedicated to customer service Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Join the 1st Franklin team in our Recovery Center location. Salary: $14.00 - $15.75 We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities. Principal Accountabilities and Key Activities Process and file suits in various state courts Prepares and processes documents for filing legal action through the court system Conducts follow-up communication with court system on progress of action filed Resolve issues with court system for documents improperly filed Obtains contact information for us in collections and recovery efforts Performs a wide variety of clerical duties Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances) Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

Job DescriptionCustomer Service Agent Job Type: Full-Time& About the Role We are seeking a dedicated and enthusiastic Customer Service Agent to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers-helping them navigate questions, products, services, or general support needs. You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations. Key Responsibilities Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner. Assist with product or service information, explaining features, pricing, and policies clearly. Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments. Process payments, orders, account updates, or returns (if applicable). Maintain accurate records of customer interactions within the CRM or ticketing system. Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks. Maintain a clean, organized, and welcoming environment for customers. Follow company guidelines, policies, and scripts to ensure consistency and compliance. Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction. Qualifications Excellent verbal communication and interpersonal skills. Ability to stay calm and professional in fast-paced or high-volume environments. Strong problem-solving abilities with attention to detail. Basic computer literacy, including navigating systems, typing, or updating records. Dependable, punctual, and committed to teamwork. Prior customer service, retail, hospitality, or call center experience is helpful but not required-training is provided. Who Succeeds in This Role This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You'll thrive here if you're positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you're starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.

Job Description Join the Liggio Insurance Agency, a well-established agency proud of its strong presence in Lafayette, Louisiana. As an Insurance Customer Service Representative, you will be an integral part of our team, providing exceptional support to our valued clients. Stationed in the heart of Lafayette, your role will focus on fostering positive interactions that enhance customer satisfaction and deepen relationships. We are seeking a dedicated individual committed to delivering unparalleled service with a positive and inviting approach. At Liggio Insurance, your efforts will be recognized, and you'll have the opportunity to grow within a supportive environment that champions professional development. If you're passionate about customer service and eager to make a significant impact, consider joining our dynamic team as we continue to provide stellar service and care to our community. Apply today and become a pivotal part of the Liggio Insurance family. Benefits Annual Base Salary Based on Experience Mon-Fri Schedule Career Growth Opportunities Evenings Off Retirement Plan Hands on Training Health Insurance Paid Time Off (PTO) Responsibilities Client Support: Provide exceptional customer service to existing and potential clients, addressing inquiries, resolving issues, and guiding clients through the claims process if needed. Policy Assistance: Assist clients in understanding their policies, including coverage options, exclusions, and renewal processes. Claims Management: Facilitate the initial claims handling process by collecting required information and guiding clients through the necessary steps. Record Maintenance: Accurately maintain client records and update information as required, ensuring confidentiality and compliance with company guidelines. Communication: Clearly and positively communicate with clients and insurance carriers, ensuring all interactions contribute to an exceptional customer experience. Problem-solving: Quickly identify and resolve client concerns, demonstrating a proactive and empathetic approach to service delivery. Requirements Education: High school diploma or equivalent required; some college coursework in business or related fields is preferred. Experience: Preferably, 1-2 years of customer service experience, ideally within the insurance sector. Communication Skills: Excellent verbal and written communication skills, with the ability to explain insurance policies and products clearly and concisely. Customer-Focused Attitude: Proven ability to provide outstanding customer service, focusing on ensuring customer satisfaction and retention. Problem-Solving Skills: Ability to assess issues quickly and provide effective solutions while maintaining a positive demeanor. Technical Proficiency: Familiarity with insurance management software and basic computer skills, including MS Office Suite. Multitasking: Strong ability to handle multiple tasks simultaneously in a high-paced environment. Team Player: Ability to work collaboratively within a team to achieve company goals and improve customer satisfaction. Professional Demeanor: Maintain a professional appearance and attitude while representing Liggio Insurance Agency. Property and Casualty License preferred but can be obtained during on the job training.

Job DescriptionEssential Duties and Responsibilities Learns and maintains knowledge of current patient database and billing system. Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner. Obtains patient demographic and health insurance information; collects co-pay if appropriate. Enters patient information into the computer system. Verifies & records insurance benefits. Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management. Able to read through and understand medical documentation effectively. Interacts professionally with physicians, patients/family, and Co-Workers. Schedules set ups, as called into Home Sleep Delivered, LLC, by physicians or physician's office staff, per policy and procedure. Answers telephone in a polite and professional manner. Communicates information to appropriate personnel. Communicates appropriately and clearly to Manager, and other superiors. Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff. Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice. Manages and operates computer equipment safely and correctly. Completes other duties, as assigned. Minimum Qualifications: High School Diploma required 1-3 years of administrative experience in an office setting preferred. Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers. Physical Demands: Sitting at desk Operation of office equipment and computer

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Monica Meyers - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. * Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. * Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. * Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. * Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. * Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. * Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record * Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. * Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. * Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs * Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings. Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.

Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us? Start your career with an industry leader where you will receive best-in-class Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO and 5 Sick days 40hr Work Week - Monday thru Saturday Every Sunday Off $12.73 to $13.95 /Hr Monthly Bonus Preferred Qualities and Experience: 1+ year conducting Phone Sales or Call Center Experience. 1+ years Customer Service, Sales, Lending, or Collections experience Teamwork mentality developed through team Some college or military experience Passion for Customer Service General understanding of basic math and capability to Pleasant and inviting phone Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Job DescriptionDescription: The 30+ year company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry. The Customer & Health Service Representative plays a critical role in supporting training, customer service, and occupational health services across the organization. This position combines responsibilities from eLearning lab proctoring, customer service scheduling, and occupational health testing to ensure seamless operations and high-quality service delivery. The specialist will work closely with trainees, instructors, and medical staff to maintain compliance, efficiency, and professionalism in all assigned tasks. Essential Job Responsibilities Training & eLearning Support Ability to open or close eLearning lab daily; maintain cleanliness and inventory. Check in trainees, verify identification, and launch courses or exams. Proctor trainees and enforce testing protocols and company policies. Assist Safety Instructors with classroom setup, material inventory, and testing procedures. Report course discrepancies and unethical behavior to management. Customer Service & Scheduling Greet and process trainees, verify credentials, and issue badges. Handle fax registrations, payments, and course requirement confirmations. Use custom software applications for scheduling and trainee management. Respond to customer inquiries and assist other departments during peak periods. Occupational Health Services Administer respirator fit tests, audiometric tests, drug/alcohol screenings, and pulmonary function tests. Calibrate, inspect, and maintain testing equipment per manufacturer guidelines. Ensure confidentiality of customer data and compliance with CFR standards. Disinfect and inspect equipment after each use. Respond to after-hours calls and support medical services as needed. Preferred Skills & Qualifications Strong customer service and communication skills (written and oral). Ability to work independently and adapt to varied environments. Proven decision-making under pressure and attention to detail. Willingness to cross-train and assist other departments. Ability to learn and use custom software applications. Requirements High school diploma or GED. Entry-level proficiency in Microsoft Word, Excel, PowerPoint, and Internet Explorer. Basic knowledge of computer hardware and software. Willingness to travel and work at different locations as needed. Completion of required certifications (NIOSH, CAOCH, drug/alcohol testing) within designated timeframes. Physical Demands While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in a training lab or clinic like office environment and will also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The Customer & Health Services Representative reports directly to the supervisor of operations. This position does not have direct reports. Requirements:

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. Day Shift, Monday - Friday, 08:00am - 05:00pm As a Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the GXO team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery orders What you need to succeed at GXO: At a minimum, you'll need: * 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues. * Experience with Microsoft Office (Word, Excel, & Outlook) It'd be great if you also have: * High school diploma or equivalent * Experience with Microsoft Office and other business-related applications * Experience in a call center environment * Bilingual English/Spanish * Solid customer service skills with the drive to resolve issues * Excellent organizational skills * The ability to thrive under pressure while delivering solutions that exceed customer expectations We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers.

Essential Duties and Responsibilities Learns and maintains knowledge of current patient database and billing system. Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner. Obtains patient demographic and health insurance information; collects co-pay if appropriate. Enters patient information into the computer system. Verifies & records insurance benefits. Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management. Able to read through and understand medical documentation effectively. Interacts professionally with physicians, patients/family, and Co-Workers. Schedules set ups, as called into Home Sleep Delivered, LLC, by physicians or physician's office staff, per policy and procedure. Answers telephone in a polite and professional manner. Communicates information to appropriate personnel. Communicates appropriately and clearly to Manager, and other superiors. Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff. Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice. Manages and operates computer equipment safely and correctly. Completes other duties, as assigned. Minimum Qualifications: High School Diploma required 1-3 years of administrative experience in an office setting preferred. Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers. Physical Demands: Sitting at desk Operation of office equipment and computer

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Lafayette, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. **************