Call center representative jobs in Lexington, KY - 183 jobs
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Customer Support Representative
Culligan International 4.3
Call center representative job in Versailles, KY
Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Employee discounts * Health insurance * Paid time off * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match
* Vacation, paid time off
* Company-paid training
* Employee discounts for Culligan in-home products
* Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
Qualifications
* High school diploma or GED
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $17.00 - $22.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$17-22 hourly 60d+ ago
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Insurance Customer Service Agent
United Talent Staffing 3.8
Call center representative job in Lexington, KY
Job DescriptionUnited Talent is currently seeking an Insurance Customer Service Agent for a company in Lexington, KY! Job Responsibilities:
Provide exceptional customer service by addressing client inquiries and needs.
Gather and accurately input information from prospects seeking insurance quotes.
Utilize our rating system to efficiently enter and quote prospects
Assist in analyzing clients' current policies to identify need and opportunities.
Support agency growth by seeking out cross-selling opportunities.
Maintain a positive, team-oriented attitude and offer assistance to colleagues when needed.
Other duties as assigned.
Pay and shift: Monday- Friday 8am-5pm, Starting pay is based on experience and licensing candidate has. Salary range $31,200.00-$40,000, Annual salary+ commission+ bonus Requirements:
Preferably 2 years of prior insurance or sales/ customer support experience.
Attention to detail and excellent time management abilities
A sensitivity to the nuances of communication in both verbal and written form, and the ability to listen, ask probing questions and document your findings.
Ability to follow up with clients and cross-sell/upsell new policies.
Be comfortable with and able to use social media to promote yourself and the agency when needed.
A genuine interest in helping others and working in a collaborative environment.
Perks & Benefits
Unlimited Referral Bonus (When someone you refer works 40 hours you get $40, When they work 100 hours you get $100)
Weekly pay via direct deposit or pay card.
Medical Benefits (after 60 days)
Opportunity to get hired on with PTO, Retirement, Paid Volunteer Days, License Continuing Ed Reimbursement.
How to Apply: To schedule an immediate interview call United Talent at 304-521-6140/ text 304-202-4800 or you can apply directly at utalent.com
$31.2k-40k yearly 5d ago
Customer Service Representative
Copart 4.8
Call center representative job in Lexington, KY
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay: $16.04 - $18.07 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$16-18.1 hourly Auto-Apply 60d+ ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Call center representative job in Lexington, KY
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$31k-42k yearly est. Auto-Apply 60d+ ago
Customer Sales Representative
Everstead Financial
Call center representative job in Lexington, KY
Unlock your potential from anywhere. We're building a passionate team dedicated to client success and flexible remote work. We are seeking a results-oriented and customer-centric Customer Sales Representative to join our expanding work-from-home team. If you're eager to build a rewarding career by providing vital financial solutions and appreciate a flexible, independent environment, this remote position offers an exceptional path to success.
Your Day-to-Day as a Remote Customer Sales Representative:
You will be instrumental in guiding clients toward informed financial decisions. This includes:
Virtual Client Engagement: Establishing and nurturing connections with pre-qualified individuals and families.
Personalized Needs Assessment: Gaining a deep understanding of clients' financial situations and aspirations.
Strategic Solution Presentation: Delivering clear and compelling presentations of tailored financial strategies (Life Insurance, IUL, Annuities) via virtual platforms.
End-to-End Client Guidance: Ensuring a smooth and seamless experience from initial contact through plan implementation.
CRM Proficiency: Efficiently managing client interactions and data within our CRM system.
Why Join Our Team?
Unlimited Earning Potential: Your effort directly impacts your income with an uncapped commission structure.
Flexible Remote Work: Design a schedule that truly supports your work-life balance from your home office.
Pre-Qualified Leads Provided: Dedicate your time to building relationships, not cold calling.
Comprehensive Support: Benefit from extensive training, cutting-edge tools, and invaluable mentorship.
Strong Community: Become part of a collaborative and supportive network of peers.
Benefits Access: Opportunities for life insurance and healthcare benefits to support your well-being.
We're Looking For Individuals Who Are:
Exceptional Virtual Communicators: Capable of establishing rapport and clearly articulating complex information remotely.
Highly Self-Motivated & Disciplined: Thrive in an independent, home-based work environment.
Proactive Problem-Solvers: Results-driven and dedicated to finding the best solutions for clients.
Dedicated Client Advocates: Passionate about positively impacting clients' financial futures.
Important Notice: This is an independent contractor (1099) role. All compensation is commission-based.
Ready to shape your professional destiny in a dynamic remote sales landscape? Explore this exciting opportunity and apply now!
$28k-38k yearly est. Auto-Apply 3d ago
Customer Support Representative
Culligan 48Mn
Call center representative job in Versailles, KY
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $17.00 - $22.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$17-22 hourly Auto-Apply 60d+ ago
Representative II, Customer Service Ops
Cardinal Health 4.4
Call center representative job in Frankfort, KY
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.7-22.5 hourly 19d ago
Customer Service Representative (full-time), Lexington
Central Bancshares Inc. 4.6
Call center representative job in Lexington, KY
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities FULL-TIME HOURLY (FT): These employees work from 30 to 40 hours each week and are paid on an hourly basis. They are eligible for the same benefits as salaried employees and paid time off is paid at 8 hours per day.
PART-TIME (PT): These employees work between 20 and 30 hours each week and are paid on an hourly basis. These employees are eligible for certain benefits based on their average hours and paid time off is paid on a prorated basis
JOB SUMMARY:
Professionally and effectively assists customers and potential customers with a variety of banking transactions, inquiries, and other banking services from both the Teller counter and desk side.
EDUCATION/EXPERIENCE REQUIRED:
* High School diploma or GED
* Minimum of one year of previous customer service experience in a retail environment or equivalent sales experience preferred
* Teller experience preferred
QUALIFICATIONS/SKILLS REQUIRED:
* Excellent verbal and written communication skills
* Strong organization, time management, follow-up and selling skills
* Proficient in Word and Excel
* Ability to lead others in sales and service
* Knowledge of banking products and services preferred
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
1. Performs Teller duties: Receives deposits for all deposit accounts, verifies cash and endorsements, and issues receipts; cashes checks and pays out cash upon verification of signature and customer balances within limits set forth; places holds on accounts for uncollected funds, and pays withdrawals after verifying balance and signatures; gathers conductor information when necessary under Bank Secrecy Act guidelines.
2. Functions as a sales leader within the banking center, selling bank services to existing and potential customers, referring customers and potential customers to Central Investment Center, Trust Department/Wealth Management, Central Insurance Services, and Central Mortgage Center as appropriate, and promoting and encouraging teller referrals and sales. Works closely with management to identify potential sales opportunities and assists with business development activities. Develops and maintains relationships with Central Bank business partners (Commercial Lending, Mortgage Lending, Wealth Management, CIC, and CIS) to maximize sales opportunities and achieve integration income goals.
3. Opens and closes personal and non personal accounts depending on level of training acquired, providing accurate documentation to the appropriate departments. (Must adhere to
training curriculum to become fully functional in this role within the first 90 days after initial training period)
4. Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service. Provides broad base of financial and credit services with the goal of acquiring all of the existing or potential customer's business. Uses profiling analysis tool to identify cross-sale opportunities and makes outbound telephone calls in order to satisfy customer needs.
5. Answers incoming telephone calls, greets customers, maintains records, compiles and prepares administrative reports, orders banking center supplies, and distributes all mail within banking center. Orders all checks, deposit slips, and endorsement stamps, and issues counter checks and deposit slips.
6. Performs quarterly audits on tellers, official check logs, the collateral vault and other various documented items to maintain internal controls within the banking center detailed in the Banking Center Self-Audit Guide.
7. Assists in the process of consumer lending by taking and entering consumer loan applications Receives mortgage, installment loan, , credit card, PEL, or any other payments, after checking the amount and due date.
8. Generates account maintenance (title changes, address changes, stop payments, etc.) of any Central Bank account as requested by customers.
9. Rents and releases safe deposit storage boxes, maintains vault entry log, audits lease agreements and entry cards, and insures customers are billed annually. Sells gift cards to customers and maintains records of supplies and sales for balancing purposes.
10. Opens and closes banking center in a safe and secure manner. Ensures courier bag is prepared for daily run.
11. Performs as a back-up CVT as required, may also perform full CVT duties depending on branch cash demands and technology utilized at the banking center (for example, cash recyclers).
12. May train new Tellers/CSRs; mentors new staff members.
13. Assists with ATM balancing.
14. Must score at least 85% on Product Knowledge test annually; if applicant does not have a current score they must take and pass the Product Knowledge Exam within 90 days of starting the position.
15. Performs other duties as assigned.
BENEFITS:
* Health Insurance
* Dental Insurance
* Vision Insurance
* Paid Vacation
* Paid Holidays
* Employee Stock Ownership Plan
* 401k Plan
* Flexible Benefit Plan
* Voluntary Life Insurance
* AD&D Insurance
* Discounted Banking Services
* EAP (Free counseling sessions)
* Discounted AAA Membership
* Fitness Discounts
* Vacation Purchase Plan
* Interest-Free Computer Loan
* Interest-Free Fitness Equipment Loan
* Service Awards
* Attendance Awards
* Funeral Leave
* Subsidized Parking (Downtown)
* Sick Leave
$26k-34k yearly est. 25d ago
Customer Service/Online Support Representative
Workoo Technologies
Call center representative job in Lexington, KY
The Customer Service Agent position is actually permanent based upon an anticipated schedule of 35-40 hours weekly, Sunday- Saturday. Workers are called for to have versatility to operate any one of our 8-hour change schedules in the course of our regular company hours of 5:00 am-10:00 pm true time. Standard instruction times are actually Monday - Friday 8:00 am actually to 5:00 pm CST for 4 - 5 weeks. It may be actually required, given the business necessity, to function periodic overtime.
Key Tasks
Reply to inbound telephone calls from our clients on concerns associated with profit eligibility concerns and prescription status concerns
Resource and educate agents on their prescribed benefits, use of strategy, formulary, premiums as well as condition of purchases and also claims or even inquiries
Talk to ideal concerns as well as listen closely definitely while recording required details in personal computer systems
Determine concerns as well as interact solutions and also actions to clients, pharmacies as well as medical professionals along with prescribed purchases and reorders
Create outgoing contact us to clients on prescribed purchases as well as payment concerns
This job is actually equally tough as well as gratifying. You'll be called to research facility concerns relating to member prescribed and also/ or drug store advantages across numerous databases which requires eloquence in computer navigating and toggling while with certainty as well as compassionately enlisting with the agent.
You'll be actually rewarded and also realized for your efficiency in an atmosphere that will definitely challenge you and give you crystal clear path about what it needs to do well in your duty along with supply growth for other tasks you may be interested in
INTERVIEW PROCESS-- Our interview process has been actually streamlined for your comfort! Your digital, saved interview is going to contain 5 inquiries and final less than 30 minutes. Thus, please be express, very clear, and also detailed. As soon as a decision has been actually created after your interview, our company will definitely permit you recognize!
Needed Credentials
Secondary School Degree/ GED (or greater) OR equal work adventure
1+ years of customer care knowledge to include providing service over the phone
Experience along with computer as well as Microsoft window personal computer apps, which includes the potential to browse and find out new and complex personal computer unit applications
Simple understanding of Microsoft Office Term (potential to open as well as navigate a term document) as well as Microsoft Excel (potential to open as well as browse a spreadsheet).
Ability to work any of our 8-hour change timetables during our usual business hours of Sunday - Sunday 5:00 am - 11:00 pm true time in Pacific Standard Time OR Hill Civil time relying on location.
Preferred Accreditations.
Contact Center adventure.
Customer support knowledge.
Experience with Grownup Knowing in digital environment.
Expertise working with Digital systems and systems. Internet, Conversation, email.
Health and wellness Care/Insurance environment (understanding along with clinical terms, health insurance documentations, or advantage strategy concept).
Community service, personality health, health condition avoidance, health and wellness promo and also habits change (partnering with at risk populaces).
Telecommuting Demands.
Called for to have a devoted workplace established that is actually split coming from other living places and gives information privacy.
Capability to maintain all provider vulnerable documentations safe (if suitable).
Must stay in a site that may obtain a UnitedHealth Team approved high-speed net connection or utilize an existing fast internet company.
Have to have the ability to connect directly into web-- via hard cable (either directly to cable box or router).
$25k-33k yearly est. 60d+ ago
Customer Service / In-Store Representative
Top Notch Marketing Solutions
Call center representative job in Nicholasville, KY
Top Notch Marketing Solutions, Inc. is an in-store promotional marketing and sales company. Our clients have a huge presence in some of the nation's largest retailers. We bring the traditional forms of marketing to LIFE by putting PEOPLE inside stores to help customers with any questions they may have and show customers the benefits these clients provide. This face to face method of marketing has a proven track record of success. Due to this success we are a rapidly growing company that is always looking for more.
Job Description
Are you motivated by being part of a team and working with others?
Are you looking for a position with room to grow and develop?
Top Notch Marketing Solutions, Inc. a local Promotional Marketing and Sales firm is seeking to add In-Store Representatives to their team. We focus on new customer acquisitions and retention for large named clients. We execute our campaigns through well known retailers in Lexington and Nicholasville, KY. We add a specialized approach to customer service and sales by placing our representatives in an easily accessible location.
Responsibilities include:
Demonstrate effective communication skills
Provide prompt, reliable and accurate information to customers
Educate customers about our products and services
In-store face to face sales with the consumer
The ideal candidate is a highly motivated self-starter and will provide excellent customer service skills to our customers.
Qualifications
Requirements:
Handles a high volume of work in a fast paced environment
Excellent written and verbal communication skills and strong attention to detail
Ability to multi-task
At least one year of customer service/retail experience
Interest in face to face direct sales
An interest in growing with the company
We are hiring for full-time hourly (paid weekly) positions that lead to a management role.
We have an aggressive expansion plan laid out and are looking to find people who would love to work in a, fun, competitive, positive-minded environment.
Please note we DO NOT conduct door to door, business to business or telemarketing/phone sales.
To Apply: Respond to this post with your resume attached!
Additional Information
All Training Provided
Base pay plus commissions
Opportunities to earn bonuses
All growth to management is from within
$25k-33k yearly est. 60d+ ago
Customer Service Representative #6700
Fivestar Careers
Call center representative job in Nicholasville, KY
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.
Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
Maintain PAR levels in the Deli (Cold and Hot).
Promote FiveStar specials by informing customers and suggestive selling on each transaction.
Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
Clean floors, restrooms, parking lots, and all other areas around the store.
Practice safe working habits that align with company safety rules.
Comply with all local, state, and federal laws.
Follow all company policies as outlined in the FiveStar employee handbook.
Minimum Qualifications:
At least 18 years old.
Ability to multi-task to meet customer's needs.
Professional appearance and a positive attitude.
Team player, honest, hardworking, and excellent attendance.
Basic Computer Skills.
Physical Requirements:
Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
Ability to work in varying seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.
$25k-33k yearly est. 60d+ ago
Customer Service Representative
Apex Plumbing Solutions
Call center representative job in Danville, KY
Customer Service Representative (CSR)
Why work for us? Apex Plumbing Solutions has been proudly serving our residential and commercial clients since 2008. We provide exceptional plumbing services and invest heavily in training our team to be the best in the business. We believe that excellent customer service comes from a satisfied and well-supported team. If you're looking for a stable, long-term position where your contributions are valued, we'd love to hear from you! Visit our website to learn more: callapexservices.com
What we offer:
Medical, Dental, and Vision insurance
Long-term and short-term disability insurance
Life insurance
5 days paid vacation
7 paid holidays
401k with 3% company match (option for partial match up to 5%)
Career advancement opportunities
Referral program
Pay Range: $14/hr to $18/hr, depending on experience
Hours: Monday through Friday, 7:00 AM to 5:00 PM (with OT options)
Duties/Responsibilities:
Answering customer inquiries and resolving issues promptly and professionally
Scheduling service appointments and coordinating with the dispatch team
Maintaining accurate customer records and service history
Processing payments and handling billing inquiries
Assisting with follow-up on collections and past-due accounts
Supporting the team with general administrative tasks as needed
Required Skills/Abilities:
2+ years of customer service experience
Strong communication skills, both verbal and written
Ability to handle sensitive situations with professionalism and tact
Organizational skills and attention to detail
Familiarity with QuickBooks or similar software
Proficiency in Microsoft Office (Word, Excel)
Ability to multitask in a fast-paced environment
Candidates will be required to pass a background check and drug test upon receiving a conditional offer of employment.
$14 hourly 12d ago
Customer Service Representative
Contact Government Services, LLC
Call center representative job in Frankfort, KY
Customer Service RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Reply to calls and emails from the public.- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.- Document your communications in our database.
Qualifications:- Fully fluent in English and/or Spanish (both written and verbal)- High School diploma or General Educational Development (GED) certificate- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
Ideally, you will also have:- Ability to follow policies, procedures, and regulations.- Ability to navigate a content management system, other applications and related web sites.- Strong written and verbal communication skills.- Excellent customer service, dependability and time management skills.- Keyboarding proficiency of at least 40 words per minute.- CallCenter (omnichannel) background a plus. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Phone: *****************Email: *******************
$26k-33k yearly est. Auto-Apply 46d ago
Customer Service Representative - State Farm Agent Team Member
Steve Woodrum-State Farm Agent
Call center representative job in Frankfort, KY
Job DescriptionBenefits:
401(k) matching
Competitive salary
Paid time off
Signing bonus
Opportunity for advancement
Are you an experienced State Farm team member whos ready for a better agency fit?
Woodrum Insurance Agency is looking for a proven insurance professional who knows the State Farm system inside and out and wants to work where experience is valued, teamwork is strong, and effort is recognized. We have Full and Part Time in office positions in our Georgetown and Frankfort Offices.
What Youll Bring:
Minimum 35 years of prior agency experience
Active Property & Casualty license (required)
Life & Health license (preferred)
Track record of success in quoting, service, and policy management
Dependable, organized, and driven to help clients every day
What Youll Find Here:
Competitive base pay with office performance bonuses
Signing bonus for qualified candidates
Flexible scheduling for experienced part-time professionals
Professional, respectful, and supportive office culture
Leadership that values your experience and gives you room to grow
Important:
This opportunity is open only to applicants with prior State Farm agency Team Member experience. Applicants without relevant experience will not be considered.
To Apply:
Send your resume and a brief summary of your State Farm experience, including license details and years in the industry.
All inquiries and applications will be handled with complete confidentiality.
$26k-33k yearly est. 5d ago
Part-Time Cabinet Showroom Customer Service Rep
N-Hance
Call center representative job in Frankfort, KY
Benefits:
Company parties
Employee discounts
Opportunity for advancement
We are looking for a part-time customer service rep to work in our showroom located in Frankfort, KY. The showroom showcases several cabinet lines including our own Custom KPS Cabinetry as well as our N-Hance Cabinet Finishes. The individual we seek should be:
Honest
Reliable
Self-Motivator
Able to Work without Close Supervision
Able to Learn new topics and products over time
Possessive of a Positive Attitude
An independent thinker
HOURS FOR THIS POSITION AS FOLLOWS:
This position is available immediately to the right candidate. The hours for this position are Mon - Fri 2:00 PM to 6:00 PM and Sat 10:00 AM to 4:00 PM.
Requirements:
Prior knowledge of kitchen design is not required but is a plus.
High School Diploma
Great Social Skills - Talking with Potential Customers
Transportation to/from work
Ability to Lift up to 25lbs Compensation: $15.00 per hour
N-Hance is an innovative service that gives your cabinets a beautiful makeover without the inconvenience, expense, and noxious fumes associated with traditional refinishing methods. Our product is superior to most paints available and we top coat all our finishes with our LightSpeed Nano finish which utilizes UV to instantly cure and harden. In addition to refinishing, we also offer re-dooring options and refacing.
Our Stamping Ground location is a great place to work and a great environment to. Not only do we offer great pay and benefits, but we hold various events throughout the year and have some surprises as well. We consider our employees part of our N-Hance family.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nhance Corporate.
$15 hourly Auto-Apply 60d+ ago
Commercial Lines Small Business Customer Service Representative
Linville Insurance Agency
Call center representative job in Richmond, KY
Under direct supervision of agency manager, commercial customer service representatives are energetic, outgoing individuals with a passion for helping others. They are responsible for building and maintaining client relationships and providing exceptional customer service to our small business clients. Candidate should be a critical thinker, capable of understanding the needs of the clients and communicating decisions to various parties involved in the transaction, they should be incredibly detail oriented and must be able to constantly multi- task. Customer service representatives serve as the first point of contact for clients, the right hand of the account manager and producer and is a business partner to our carriers. Linville Insurance requires members of our team to possess a positive and winning attitude. We cultivate a culture of doing what is right, helping others and giving good quality advice to our clients.
Duties:
*Compiling data and verifying accuracy-cooperate in gathering all information needed for various insurance transactions
*Processing policy change, renewal and new business transactions
*Remarketing accounts as necessary
*Complete applications, quotations, and proposals in appropriate carrier proprietary system or agency management system.
*Actively cross selling current clients and refer to appropriate departments if needed
*Completing agency proposals as needed for new quotations and renewals
*Cancelling policies as requested
*Placing and processing coverages
*Issuing certificates and proof of insurance
*Handling client communications both electronically and in person
*Arrange payment terms and taking payments as needed
*Keeping informed on rates and coverage changes
*Maintaining a good working relationship with company underwriters and other personnel
*Keep abreast of trends and techniques and use agency selling aids to maintain a competitive status for the agency within the industry.
*Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance
Required Knowledge, Skills and Abilities:
• Hold a KY property and casualty insurance license; minimum of two years commercial lines insurance experience preferred; high school diploma required with college degree preferred
• Possess a valid driver's license and a source of reliable transportation.
• Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base.
• Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
• Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills.
• Have excellent time management skills and thrive in a team environment
* Technology proficiency with advanced computer skills including Microsoft word, excel, internet explorer, google chrome and willingness to learn agency management system and electronic signature platform. Preference given to those with experience using Applied Systems
Benefits/Perks:
* Job Type: Full-time
• Competitive Pay with benefits
• Professional Development
• Job Stability in a growing industry Compensation: $32,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals!
Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$32k yearly Auto-Apply 60d+ ago
Customer Service Rep
Nan McKay & Associates
Call center representative job in Frankfort, KY
Customer Service Representative
SUPERVISOR: Customer Service Supervisor
STATUS: Non-Exempt
DEPARTMENT: CallCenter
duties include a wide range of callcenter activities related to providing Customer service to
Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders.
SUPERVISION RECEIVED AND EXERCISED:
Operates under the direct general
supervision of a Supervisor; the Customer Service
Representative exercises no supervision
over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements are intended to
describe the general nature and scope of work
being performed by this position. This
is not a complete listing of all responsibilities, duties and/or skills
required. Other duties may be assigned.
• Receive and respond accurately and
professionally, to customer inquiries/concerns
received via
telephone, email or office visit.
• Respond to all of the customer's inquiries
utilizing all available resources and program knowledge; researching and
exploring answers
• Identify and escalate unresolved inquiries to
management
• Accurately and thoroughly record all interactions
in the PHA system of record
• Defuse and deescalate irate customers as to
ensure great customer experience
• Verify and update customer information
• Identify and escalate priority issues
• Perform data entry into SharePoint, and PHA
business system
• Provide excellent customer service to
participants, landlords, co-workers, clients and
• Vendors
• Obtain certification in Housing Choice Voucher
Basics within 120 days of employment
• Ensure regular attendance and punctuality
• Perform other duties as assigned
DESIRED QUALIFICATIONS:
High School Diploma; Education
equivalent to a two-year degree from a regionally
accredited institution in Public
Administration, Social Science or a closely related field
preferred; Alternatively, a minimum of
two years of progressively responsible work
experience for a public agency, or
related work in the social service, community service,
customer service and/or callcenter
environments.
Must be able to communicate effectively
both orally and in writing (bilingual
English/Spanish or English/Creole
preferred); possess strong typing and computer skills
with knowledge of Microsoft Office
products; possess strong organizational skills required to prioritize tasks and
demands and consistently to deliver work product on time.
$14.00 per hour
$14 hourly Auto-Apply 60d+ ago
Customer Service Rep
Nan McKay
Call center representative job in Frankfort, KY
Customer Service Representative SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt DEPARTMENT: CallCenter duties include a wide range of callcenter activities related to providing Customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders.
SUPERVISION RECEIVED AND EXERCISED:
Operates under the direct general
supervision of a Supervisor; the Customer Service
Representative exercises no supervision
over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements are intended to
describe the general nature and scope of work
being performed by this position. This
is not a complete listing of all responsibilities, duties and/or skills
required. Other duties may be assigned.
* Receive and respond accurately and
professionally, to customer inquiries/concerns
received via
telephone, email or office visit.
* Respond to all of the customer's inquiries
utilizing all available resources and program knowledge; researching and
exploring answers
* Identify and escalate unresolved inquiries to
management
* Accurately and thoroughly record all interactions
in the PHA system of record
* Defuse and deescalate irate customers as to
ensure great customer experience
* Verify and update customer information
* Identify and escalate priority issues
* Perform data entry into SharePoint, and PHA
business system
* Provide excellent customer service to
participants, landlords, co-workers, clients and
* Vendors
* Obtain certification in Housing Choice Voucher
Basics within 120 days of employment
* Ensure regular attendance and punctuality
* Perform other duties as assigned
DESIRED QUALIFICATIONS:
High School Diploma; Education
equivalent to a two-year degree from a regionally
accredited institution in Public
Administration, Social Science or a closely related field
preferred; Alternatively, a minimum of
two years of progressively responsible work
experience for a public agency, or
related work in the social service, community service,
customer service and/or callcenter
environments.
Must be able to communicate effectively
both orally and in writing (bilingual
English/Spanish or English/Creole
preferred); possess strong typing and computer skills
with knowledge of Microsoft Office
products; possess strong organizational skills required to prioritize tasks and
demands and consistently to deliver work product on time.
$14.00 per hour
$14 hourly 37d ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Call center representative job in Frankfort, KY
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15-22.6 hourly 60d+ ago
Customer Support Representative
Culligan 48Mn
Call center representative job in Versailles, KY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
How much does a call center representative earn in Lexington, KY?
The average call center representative in Lexington, KY earns between $22,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Lexington, KY