Call center representative jobs in Longview, TX

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Who are we? iCampPro is fueled by the ingenuity and innovation of iClassPro, the world's leading class management software for children's activity centers. Since 2008, iClassPro has continually raised the bar for class-based businesses, helping them streamline operations, grow revenue and spend more time doing what they love. The iCampPro story started in 2019 when iClassPro partnered with one of the nation's largest and most respected summer camps to dig into the industry's challenges and deliver a better solution. Today, we offer a powerful, versatile platform with modern, intuitive design that's super-easy to learn and use - even for first-timers! To help you get the most from iCampPro, our exceptional support team is here to help you five days a week. The iCampPro team works within the iClassPro headquarters in Longview, Texas. With the energy of a startup and the experience of our partner behind us, we're beyond excited to be making a real difference to camps everywhere and the families they serve. Commitment to Excellence Commitment to Customer Service Solutions Focused A Spirit of Teamwork and Collaboration Taking Ownership What will you be doing in the role? Responding to customer inquiries via phone calls, emails, and live chats Providing exceptional customer service by promptly addressing customer concerns and resolving issues Assisting customers with product navigation, troubleshooting, and problem-solving Collaborating with other team members and departments to resolve complex customer issues Documenting customer interactions and maintaining accurate records Keeping our Knowledge Base up to date with the latest information, FAQs, and resources Assisting in the creation and maintenance of interactive demos and training materials to support customer education Who are we looking for? Passion for providing excellent customer service Someone who thrives in a fast-paced environment Two years prior experience in customer support, preferably with summer camp work experience Excellent communication skills, both written and verbal Strong technical problem-solving abilities Ability to remain calm and professional in challenging situations Attention to detail and strong organizational skills Experience with help desk software or CRM systems is a plus What does iClassPro offer? An amazing work culture that provides growth for our people Wonderful Paid Time Off for your life balance Excellent variety of health benefits for your well being Paid life insurance policy 401(k) match Company events that we provide for our staff to enjoy iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights. To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for Any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S.

Job DescriptionBenefits: Simple IRA Licensing Paid Salary Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location. Ability to speak Spanish and English fluently. Ability to travel to branches within the territory.

Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brent Rice - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community. Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance. Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Taylor Berumen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Return to Job Search U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program U-Box Customer Care Driver Responsibilities: * Operate a flatbed truck (training provided). * Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided). * Load and unload storage containers for delivery. * Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only. * Participate in ongoing continuous U-Haul education through U-Haul University. Minimum Requirements: * Clean motor vehicle driving record * High school diploma or equivalent * Department of Transportation certification * Commercial driver's license (CDL) Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Job Description Our agency is seeking a motivated and coachable Insurance Customer Service Representative to join our team. At The Melissa Workman Agency, customer service is more than a priorityits our passion. For 9 years, weve been a premier Allstate agency specializing in Home, Life, and Auto insurance. We tailor our clients policies to meet their unique needs, building strong relationships along the way. Our dedicated team works hard to ensure our clients are completely satisfied, and were proud of the fun, supportive, and collaborative work environment weve built. We are seeking a motivated Licensed Insurance Customer Service Representative to join our team and play a key role in delivering the exceptional service our clients deserve. This position offers a base salary ranging from $35,000 to $45,000 annually, depending on experience, plus opportunities for additional compensation through performance bonuses. We believe in rewarding hard work and fostering a positive work-life balance. Our team enjoys a fun, engaging work environment, opportunities for team-building activities, paid lunches and extra commission or days off for meeting/exceeding goals. Apply today and start building a career in a supportive and motivating environment where your contributions truly matter. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Work-Life Balance 401k Responsibilities Resolve customer concerns promptly and effectively Provide valuable product information to assist clients in making informed decisions Deliver outstanding customer service that exceeds expectations Build genuine, lasting relationships with clients Collaborate with team members to ensure seamless client experiences Requirements Property and Casualty General Lines License a plus but will provide comprehensive training and licensing support for the right candidate Communication Skills: Excellent verbal and written communication skills Problem-Solving: Strong ability to resolve complex customer issues effectively and efficiently Customer Focus: A dedication to providing exceptional service and ensuring customer satisfaction Teamwork: Ability to work collaboratively with team members and other departments

Domino's Team BAM! is looking for friendly & motivated people to join our team at our Domino's! Job Description Responsibilities: Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment Maintain a professional appearance Qualifications Qualifications: Minimum 16 years old Reliable transportation to and from work Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: Flexible schedule (Work as few as 4 hrs per week) Medical & Dental Insurance 401K Employee Discount Advancement opportunities

Responsive recruiter Replies within 24 hours Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $30,000.00 - $80,000.00 per year Looking for the skills and confidence to run a business in the future? We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Bullard, TX. We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development 401(k) matching Health insurance Opportunity for advancement Signing bonus ROLE DESCRIPTION: As a Customer Service Representative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude. RESPONSIBILITIES: Answer customer inquiries, provide policy information, and resolve issues. Assist customers with policy changes and updates. Process claims submissions and follow-up with customers. Assist with customer retention strategies Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)

Eastman Credit Union is seeking a Contact Center Specialist in our Longview, Texas location. This position delivers service excellence to members who elect to interact with ECU via phone. The Contact Center Specialist develops and maintains skills to assist members with a wide variety of financial needs, resulting in first contact resolution. A hybrid work schedule is available after the training period. We offer work/life balance with periodic overtime. Essential Duties and Responsibilities Assist with a broad range of questions and issues with a high degree of accuracy, efficiency, courtesy, confidentiality, and professionalism - resulting in an organizational culture that provides value-added services that meet and exceed the expectations of our members Adhere to and maintain all expectations laid out within the Member Contact Center Phone Group Job Expectation Worksheet Provide ECU members with product and service information to meet their needs & promote usage of other ECU services as appropriate Adhere to all ECU policies and guidelines Maintain thorough knowledge of ECU products and services, as well as related guidelines and procedures Serve as a role model for co-workers - professionalism, attitude, reliability, etc. Make quick decisions in adherence to procedures while using good judgement Proficiency in systems related to providing service (i.e., Fiserv DNA, Instant Open, CCM, Clean Entry, Dealer Track, DocuSign, Eltropy, NCR, Visa DPS, Harland, IS Research, Nautilus, Mitel Connect, Mitel Contact Center, CUBUS, Velocity, Vertifi, NADA, WireXchange) Additional Responsibilities (that may be assigned) Participate in Member Service, Consumer Lending, and Card Service Focus Teams and Head Teller Forums Actively serves as a mentor to new hires and co-workers within the Member Contact Center Loan Originator: Create quality loan applications for members ready to apply for Consumer Loan products Maintain knowledge of regulations regarding Consumer Loan processes, Visa processes, and various Member Service processes Coordinate with Lending Center staff, branch staff, and other departments to refer or capture additional loan opportunities which may benefit members and ensure members are taken care of in a quick manner Adhere to ECU Lending Policies and Guidelines Training programs NEO, Teller Training, Teller Review, MCC Beginners, MCC Refresher, and Specialty Teller When assigned: Member Service Training and Consumer Lending Training Service Excellence Know and adhere to all Service Excellence Expectations and Service Excellence Plus Know and adhere to Mystery Shop Expectations Use member's name twice in each call Assist in creating and maintaining a “Member First” culture Strive for first contact resolution Asset Quality Accurately answer loan questions Recognize and refer loan possibilities to the appropriate group such as: Lending Center, Outbound, MCC Point Group, Mortgage. Security and Safety Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU Maintain strict confidentiality toward ECU corporate information and assets Be aware of “all clear” signal, various alarms/security measures Be aware of possible fraud attempts. Take action to provide/maintain a safe working environment - Report all potentially unsafe acts/conditions to appropriate staff Compliance Maintain up-to-date knowledge of relevant regulations (including BSA, Reg CC, Reg E, Reg Z and OFAC) Teamwork and Contribution Identify and support self-improvement opportunities Demonstrate team player qualities Volunteer to assist other staff whenever possible Assist others within ECU Support ECU's Mission, Vision, Strategic Intent, Values, Policies, Guidelines and Management decisions Attendance and Punctuality Demonstrate exceptional attendance and punctuality practices Arrive at work and return from lunch /meeting promptly - be at workstation and ready to work at scheduled time Be flexible when needed during scheduled off time Review time daily

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Dental insurance Vision insurance OVERVIEW: The Customer Care Representative is the face of the agency and the front line of the Retention Team. They are responsible for providing World-Class service in handling the daily needs of existing customers by being proactive problem solvers and educators. THE BOTTOM LINE: The Customer Care Representative keeps the whole ship afloat by engaging with our existing customers to provide World-Class service. We define World-Class service as going the extra mile, doing the inconvenient and unexpected things that put a smile on someones face, and taking pains to make every interaction personal in a way the customer can recognize and remember. To grow as a business, we must protect and care for the ones who have put their trust in us. This is how we maintain positive public opinion and word-of-mouth and reduce policy lapses and cancellations. The Customer Care Representatives role is to turn any customer interaction into a positive experience, support current agency focus or promotions, and assist in daily business operations. Most people see insurance as something they have to have and think all companies and policies are the same. We must provide personalized, World-Class experience to differentiate ourselves and earn the right to educate our customers on how to manage the risks of everyday life, recover from the unexpected, and realize their dreams. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. AREAS OF ACCOUNTABILITY: Maintain a high level of activity we work in a fast-paced industry in a team-oriented environment. Accomplishing all tasks in the time given supports the overall success of each team member and the agency as a whole. Achieve your goals office goals are set to be achievable when activity levels are met. Helping you achieve YOUR personal goals (financial, professional, family goals, etc.) is our mission at Team Endres State Farm. Provide a World-Class Experience the Customer Care Representative is the face of the agency and is responsible for creating a positive and personal experience for every customer, every time. Commit to continuous learning State Farm offers a wide and ever-growing range of products and services, and frequently provides new tools or improvements to existing tools to succeed in our mission. We must always remain experts on our systems and processes to provide professional service experiences every time. Improve the culture insurance is a high-pressure industry. You are responsible for doing your part to add to the team culture with a positive and cooperative attitude. IDEAL CHARACTERISTICS: Optimistic Kind Collaborative Deadline-Motivated Smart

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance The Commercial Lines Customer Service Representative at Gans & Smith Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a CAA member agency is a great career choice! CAA's members are comprised of over 90 independent insurance agencies located throughout 9 states, TX, OK, KS, NE, CO, MO, IA, SD, & AR. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

Position Objectives: Customer Service Representative (CSR) is responsible for ensuring all customer service and professionalism standards are adhered to in the lobby or over the phone. This CSR is responsible for: executing duties behind the teller line, opening accounts for new and existing customers, the lobby customer service experience, product referrals, consumer loan referrals, opening and/or servicing safety deposit boxes, adherence to all bank regulations that pertain to new accounts and assisting with the implementation of teller sales initiatives that aid with the development of customer relationships. Essential Functions of this position: Service Standards 40% Ensures ASB's customer service and professionalism policies are adhered to in order to provide customers with a quality service experience that exceeds their expectations. Additional responsibilities include but are not limited to; processing customer transactions accurately and efficiently while looking for opportunities to further develop customer relationships, customer development as it pertains to additional products and services, following all CIP guidelines, adherence to all new account policies, customer confidentiality, and customer relationship management (CRM). Monitored by Branch Management with feedback provided by Operations Manager and customers. 20% Assists management with developing and implementing sales strategies that support branch goals set forth by American State Bank. This is accomplished by conducting regular employee huddles, providing product training for the branch, working closely with the Teller Supervisor to motivate and inspire teller referrals, tracking new account growth, and conducting regular calls to existing customers and/or conducting outside sales calls independently or with management. Monitored by Branch Management with feedback by Operations Manager and Loan Officers. Operational Standards 20% Follows all retail banking policies and procedures in order to ensure that American State Bank adheres to regulatory compliance guidelines as well as maintaining consistency between branches. Additional responsibilities include but are not limited to; processing teller transactions in accordance with procedural guidelines, maintaining dual control, following all security policies, daily balancing standards, assisting in completion of all monthly branch audits, getting necessary approvals on restricted transactions, being an expert with GPOD (branch capture), peer mentoring, ensuring all CIP procedures are followed for new accounts and loans, mandatory notes, alerts, and codes are entered into the system during the new account set up, necessary holds are applied to appropriate deposits, and all required documentation is collected prior to opening a new account. Monitored by Branch Management with feedback from Operations Manager. Compliance Standards 20% Complies with all regulatory compliance requirements established by internal and external regulators in order to meet compliance guidelines and limit risk exposure for the bank. Responsible for following all regulatory guidelines in reference to new accounts, consumer loan applications, depository products and services, and mandatory disclosures. Additional responsibilities include but are not limited to; completing all online compliance training before deadlines, CTR's, SAR incident forms, Reg. CC holds, balancing cash drawer at least twice a day, utilizing dual control logs, verifying and processing daily work, balancing the branch each night, daily audits of instant issue debit cards, Safety Deposit Box audits, lobby security procedures are followed, and other duties as assigned. Monitored by Branch Management with feedback provided by Operations Manager and Risk Officer. This position description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education and Experience College Degree required, may be waived in lieu of banking experience Minimum 1 year teller experience required but may be waived in lieu of demonstrated sales experience Minimum 1 year supervisor experience required Minimum 1 year of sales experience required 1 year of Retail Banking new account experience preferred Additional Skills Required Exceptional customer service skills Excellent verbal and written communication skills Ability to manage multiple tasks at the same time Excellent attention to detail Effective time management skills Ability to supervise others Ability to motivate others in a team environment Physical Requirements Ability to verbally convey information or ideas to others Ability to hear average or normal conversational tones Ability to use wrists, hands or fingers for repetitive motions Ability to lift up to 50 pounds with assistance-mechanical or human Ability to stand for up to 4 hours at one time Ability to work late and/or flexible hours May require minimal travel for training Working Conditions No Hazardous or significantly unpleasant conditions Climate controlled environment Noise level is usually moderate Training Requirements Summary of job specific BSA training is required within 30 days of employment Online BSA Training must be completed within 90 days of employment Ongoing online compliance training must be completed on time Additional training may be required as recommended by management

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Tyler U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - TylerWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No