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Call center representative jobs in Macomb, IL

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  • Customer Relations Representative - State Farm Agent Team Member

    Jacob Weston-State Farm Agent

    Call center representative job in Macomb, IL

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with jacob weston - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $34k-45k yearly est. 23d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Jess Sutcliffe-State Farm Agent

    Call center representative job in Fort Madison, IA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2021 and currently have 11 team members. We value a balanced, rewarding work environment where hard work is recognized and celebrated. Team members enjoy travel opportunities when benchmarks are met, plus everyone gets their birthday off with pay. Our agency is deeply involved in the community, and we take pride in supporting and showing up for local events. We believe in creating a workplace where team members can thrive professionally without sacrificing their personal lives. We offer a Simple IRA and health benefits, reinforcing our commitment to supporting both your career and well-being. If youre looking for a team that values growth, community, and balance, this could be the right fit for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Jess Sutcliffe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $31k-41k yearly est. 25d ago
  • Customer Care Representative East Peoria- Part Time

    Consociate Health

    Call center representative job in Macomb, IL

    Job Description Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, and creates continuous learning and embraces the ideas and diversity of others. As part of our Mission to make Healthcare more accessible and affordable for our clients through innovation solutions and expert consultation, we value the inherent qualities that are foremost in our Mission, Vision, Values- Compassion, Humility and Impact, which allow us all to create authentic relationships with our team and our clients. Position Summary: The Customer Care Representative reports directly to the Customer Care Supervisor and Client Services Manager. This position is generally the first touch with our new clients and members, responding to customer inquiries in a professional and friendly manner. This position will work 24 hours a week. Principal Duties and Responsibilities: Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status and plan benefits. Assist walk-in customers with plan/claim questions. Answer email inquiries from members, employers, and providers. Maintain knowledge of all Summary Plan Benefit manual of plans administered by Consociate. Perform other duties as assigned. General Expectations: Present a positive image of Consociate at all times. Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer or a coworker or supervisor. Communicate in a clear and concise manner, while also demonstrating receptivity through active listening. Identify and perform work that has not been specifically assigned, as needed. Adhere to established safety standards and utilize proper techniques to avoid work-related injuries. Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goals efficiently and effectively. Demonstrate a teamwork philosophy by working cooperatively with others inside and outside the Client Services Division. Attend required in-service and staff meetings. Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups and individuals, employees and applicants. Knowledge, Skills, and Ability Requirements: High School Education required. Minimum of one to three years of experience working with the public. Previous insurance billing or customer service background recommended. Working Conditions: Work is performed in a normal office environment.
    $31k-39k yearly est. 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Dee Clark-State Farm Agent

    Call center representative job in Canton, IL

    Job DescriptionAbout the Agent Dee has been a State Farm agent since February 2007, bringing 33 years of insurance industry experience to the table. With a degree in Finance from Bradley University and professional designations like Chartered Financial Consultant, Chartered Life Underwriter, and Fellow Life Management Institute, Dee is deeply committed to delivering expert guidance to customers. Her team includes two full-time and two part-time employees, all dedicated to providing exceptional service. Dee is passionate about giving back to the community, whether through financial contributions, hands-on volunteer work, or educational initiatives. She is an active member of the local Kiwanis Club and serves as a Big Sister with Big Brothers/Big Sisters of Fulton County. Her commitment to community enrichment reflects the agencys broader mission to foster unity and resilience. In the office, Dee has created a supportive culture that emphasizes open communication, mutual respect, and continuous learning. Team members are encouraged to grow both personally and professionally, with a focus on collaboration and celebrating successes. Employees enjoy perks like paid time off for birthdays, holidays, and a PTO bank, all within a positive and empowering work environment. Together, the team works with integrity and enthusiasm to achieve their goals while making a meaningful impact on the community. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-37k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chuck Taylor-State Farm Agent

    Call center representative job in Canton, IL

    Job DescriptionBenefits: License reimbursement 401(k) matching Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been a State Farm Agent since 1982 and remain proud to serve the Canton community where my roots run deep. Over the years, Ive had the privilege of giving back through service as a 20-year YMCA Board Member, Canton Area Chamber of Commerce participant, Canton Athletic Booster Club supporter, and as the 2004 Canton Citizen of the Year. A graduate of Eastern Illinois University, Ive built my agency on relationships, trust, and long-standing community ties. We also offer valuable benefits, including a paid retirement fund with employer match, as part of our commitment to supporting our team. If youre looking for a place where you can grow your career, serve your community, and be part of a trusted and respected team, this could be the right fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chuck Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 23d ago
  • Customer Service Representative

    Genpt

    Call center representative job in Fort Madison, IA

    • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $28k-37k yearly est. Auto-Apply 10d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Rob Williams-State Farm Agent

    Call center representative job in Galesburg, IL

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Rob Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $34k-45k yearly est. 28d ago
  • Customer Development Representative

    Dot Foods 4.4company rating

    Call center representative job in Mount Sterling, IL

    Department: Customer Service and Development Reports To: CDR Team Leader Wage Range: $20.58 - $30.87 To effectively grow sales with existing accounts deemed to have considerable growth potential. To manage accounts requiring additional maintenance and/or with limited geographic access. You will also contribute to onboarding and creating a positive experience for new customers. WHAT YOU'LL DO * Primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities. * Responsible for increasing average order size through proactive solicitation of business. * Call preparation to evaluate and research sales and operational opportunities. * Daily problem-solving/ resolution with both existing and potential accounts. * Territory analysis/ responsibility for all developments and trends within the assigned territory * Attend sales meetings/ participate in training activities. * Applies lean thinking and tools to identify and eliminate waste in all areas of the position. * Manage all order processing and administrative work for all assigned accounts. YOU MUST HAVE * Bachelor's degree or equivalent Dot experience * Planning, organizational and self-motivating skills * Ability to make proactive phone calls to customers and manufacturers * Ability to influence customer behavior * Strong decision-making skills * Experience working in a fast-paced environment and handling multiple tasks YOU MAY ALSO HAVE * Previous sales experience ROLE SPECIFICS * Schedule: Monday through Friday, with some flexible hours and overtime needed as job needs change. * Travel: Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of transportation, including plane, train, or automobile. WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and-operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: * Competitive compensation package, including bonuses for successful performance * Extensive benefits including medical, dental, 401k, and profit-sharing * Significant advancement opportunities Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
    $20.6-30.9 hourly 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Pfeifer Ins and Fin Svcs, Inc.

    Call center representative job in Macomb, IL

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Pfeifer Ins and Fin Svcs, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jerome Ivie-State Farm Agent

    Call center representative job in Macomb, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Life Insurance Disability Insurance Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Annual bonuses Annual travel paid for by agency Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-37k yearly est. 20d ago
  • Customer Service Rep(02701) - 123 W. Calhoun St.

    Domino's Franchise

    Call center representative job in Macomb, IL

    Join the Domino's Team at Mabes Enterprises Inc. Where Hard Work Pays Off and Pizza Dreams Come True We're not just delivering pizzas-we're building something legendary. Mabes Enterprises Inc. is a proud franchise of Domino's Pizza, the world's #1 pizza delivery brand that started in 1960 with a single store and grew through hustle, innovation, and dedication to quality. At Mabes Enterprises, we carry that same energy forward every day. Led with over 35 years of experience, our team is all about growth, opportunity, and fun. With great leadership from our upper management team, you'll be supported by passionate people who know what it takes to succeed. We're looking for go-getters who want more than just a job . Whether you're starting out or looking to level up your career, this is a place where hard work gets rewarded, skills are built, and promotion from within is real. Many of our leaders started as delivery drivers or team members-and so can you. If you're dependable, motivated, and maybe even feel like pizza sauce runs through your veins, you'll fit right in. We offer flexible hours, a fun and fast-paced environment, and the chance to be part of the best team in the business. What We Offer: A clear path for advancement A positive, team-first culture Leadership that supports your growth Great pay and flexible scheduling The chance to be part of a brand that's been delivering greatness since 1960 Ready to roll? Apply now and let's build something amazing-together. This is your next big move. Job Description Now Hiring: In-Store Team Member at Domino's! Starting Pay: $15.00/hr Benefits: Low-cost health insurance available after just 30 days of employment! Do you love pizza? Do you thrive in fast-paced, fun environments where no two days are the same (but the dough always rises)? If your answer is “heck yes,” we want you on our team! What You'll Be Doing: As an In-Store Team Member, you're the heartbeat of the Domino's experience. You'll be stretching dough, topping pizzas like a culinary Picasso, greeting customers with a smile, and making sure our stores run as smooth as fresh mozzarella. Make and bake delicious pizzas that make people's day Greet and help customers with good vibes and great service Keep the store looking fresh and clean Work as part of a team that feels more like family Learn new skills and grow with us! Why You'll Love It Here: $15/hr starting pay - because awesome work deserves awesome pay Low-cost health insurance available after just 30 days - yup, we care that much A fun, fast-paced, team-oriented atmosphere Flexible scheduling - we get that you have a life outside of pizza Opportunities to level up - many of our managers started in-store just like you! No experience? No problem. We'll teach you everything you knead to know. Apply today and let's make some dough (literally and figuratively). Domino's is an equal opportunity employer. We celebrate every topping.
    $15 hourly 9d ago
  • Customer Service Rep/Teller

    Bank 4.3company rating

    Call center representative job in Burlington, IA

    Job DescriptionDescription: BANK is seeking a full-time Customer Service Representative/Teller responsible for performing a wide variety of customer service and teller functions in the Burlington BANK office. This position is expected to travel to all Southeast Iowa locations, including Wapello, Morning Sun, Mediapolis and Burlington. Join a Community-Focused Team - Be a visible and valued advocate for BANK while building meaningful relationships with customers. Fast-Track Your Growth - Within a short time, you'll develop in-depth knowledge of banking products, customer service excellence, and critical problem-solving skills. Diverse & Engaging Work - No two days are the same! You'll handle in-person, phone, email, and drive-thru interactions while assisting with various banking needs. Supportive & Team-Oriented Culture - Work alongside a positive, energetic team that values collaboration, customer satisfaction, and professional growth. Job Stability with Work-Life Balance - Enjoy a full-time role with regular hours, plus the opportunity to build a long-term career in banking! Benefits Health insurance Paid time off Dental insurance & Vision insurance 401(k) + 401(k) matching If you're customer-focused, eager to learn, and ready to grow, we encourage you to apply! Join BANK and become part of a team that makes a difference every day! Requirements:
    $32k-37k yearly est. 16d ago
  • Customer Service Representative

    Planet Fitness-PF Baseline Fitness

    Call center representative job in Burlington, IA

    Job DescriptionBenefits: Employee discounts Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $28k-37k yearly est. 19d ago
  • Customer Service Representative - State Farm Agent Team Member

    Tom Conklin-State Farm Agent 3.3company rating

    Call center representative job in Farmington, IL

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About Us: Tom has been a proud State Farm Agent since 2003, bringing decades of experience and dedication to his community. A graduate of Farmington Hills High School and holder of an Agriculture Economics degree with a minor in Vocal Performance, Toms unique background combines professional expertise with a passion for service. Our agency is committed to fostering a supportive and collaborative work environment. With a team of dedicated professionals, we focus on delivering exceptional service while maintaining a positive work-life balance. Community Involvement: Tom is deeply committed to giving back to the community. He volunteers at local schools, teaching Drivers Ed classes about insurance and coaches high school golf. He also supports aspiring entrepreneurs through his involvement with the McDonough and Fulton County CEO programs. Why Join Us? Working with Tom means joining a team that values community, personal growth, and excellence. With a blend of professional development and community engagement, our agency offers the perfect environment to grow your career while making a positive impact. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tom Conklin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 24d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Dee Clark-State Farm Agent

    Call center representative job in Lewistown, IL

    Job DescriptionAbout the Agent Dee has been a State Farm agent since February 2007, bringing 33 years of insurance industry experience to the table. With a degree in Finance from Bradley University and professional designations like Chartered Financial Consultant, Chartered Life Underwriter, and Fellow Life Management Institute, Dee is deeply committed to delivering expert guidance to customers. Her team includes two full-time and two part-time employees, all dedicated to providing exceptional service. Dee is passionate about giving back to the community, whether through financial contributions, hands-on volunteer work, or educational initiatives. She is an active member of the local Kiwanis Club and serves as a Big Sister with Big Brothers/Big Sisters of Fulton County. Her commitment to community enrichment reflects the agencys broader mission to foster unity and resilience. In the office, Dee has created a supportive culture that emphasizes open communication, mutual respect, and continuous learning. Team members are encouraged to grow both personally and professionally, with a focus on collaboration and celebrating successes. Employees enjoy perks like paid time off for birthdays, holidays, and a PTO bank, all within a positive and empowering work environment. Together, the team works with integrity and enthusiasm to achieve their goals while making a meaningful impact on the community. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $34k-45k yearly est. 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jess Sutcliffe-State Farm Agent

    Call center representative job in Fort Madison, IA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2021 and currently have 11 team members. We value a balanced, rewarding work environment where hard work is recognized and celebrated. Team members enjoy travel opportunities when benchmarks are met, plus everyone gets their birthday off with pay. Our agency is deeply involved in the community, and we take pride in supporting and showing up for local events. We believe in creating a workplace where team members can thrive professionally without sacrificing their personal lives. We offer a Simple IRA and health benefits, reinforcing our commitment to supporting both your career and well-being. If youre looking for a team that values growth, community, and balance, this could be the right fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jess Sutcliffe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 23d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jacob Weston-State Farm Agent

    Call center representative job in Macomb, IL

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with jacob weston - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rob Williams-State Farm Agent

    Call center representative job in Galesburg, IL

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rob Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 26d ago
  • Customer Service Rep(02702) - 719 N HENDERSON ST

    Domino's Franchise

    Call center representative job in Galesburg, IL

    We are MBR Management (a locally owned Franchise of Domino's) and we strive to treat all of our team like family. Our goal is to get to know each team member and help you accomplish your goals whether it is a career with us or just earning some extra cash! Job Description We are seeking a dedicated Customer Service Representative to join our team in Galesburg, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. Answer incoming phone calls promptly and professionally Take accurate customer orders and input them into our system Process cash transactions and handle payments securely Provide exceptional customer service, addressing inquiries and resolving issues Maintain a clean and organized work environment Assist with various tasks to support smooth store operations Lift and move items weighing up to 25 lbs. as needed Collaborate with team members to ensure efficient service delivery Adhere to company policies and procedures at all times Qualifications Excellent communication skills with a friendly and professional demeanor Strong customer service orientation and ability to work in a fast-paced environment Flexibility to work weekends, holidays, and various shifts as required Basic computer proficiency and ability to learn new systems quickly Proven multitasking skills and attention to detail Problem-solving abilities to address customer concerns effectively Ability to follow directions and work both independently and as part of a team Physical capability to stand for extended periods and lift up to 25 lbs. High school diploma or equivalent (preferred) Previous customer service experience is a plus, but not required - we provide training! Additional Information We arguably have the most flexible schedule options of any company in the area. Full time or Part time positions are available. We are hiring for ALL shifts Day Shift - 10am - 5pm Dinner Shift - 4/5pm - 9/10pm Closing Shift - 5/6pm - 1am
    $29k-37k yearly est. 6d ago
  • Customer Service Rep(01746) - 3220 E Agency St

    Domino's Franchise

    Call center representative job in Burlington, IA

    Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: Provide friendly and attentive service to customers both over the phone and in-person. Assist customers with placing orders, customizing pizzas, and answering menu questions. Upsell additional menu items and promotions to enhance customer satisfaction. Handle inquiries, concerns, and complaints with empathy and professionalism. Accurately enter orders into the system and process payments. Maintain cleanliness and organization within the store Qualifications Job Requirements: A team player who is punctual and has a positive attitude! A fun and friendly person, who is comfortable talking to customers. Ability to work efficiently in a fast-paced environment. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Excellent communication and interpersonal skills. Flexibility to work evenings, weekends, and/or holidays. You are at least 16 years of age. Additional Information Benefits: A fun, rewarding and fast paced working environment Full training with an industry leading brand Health insurance Excellent career with great opportunities for internal promotion. Awesome discounts on Pizza!
    $28k-37k yearly est. 13d ago

Learn more about call center representative jobs

How much does a call center representative earn in Macomb, IL?

The average call center representative in Macomb, IL earns between $24,000 and $40,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Macomb, IL

$31,000
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