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Call center representative jobs in Merced, CA - 185 jobs
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Call Center Representative
Customer Service Representative
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Customer Service Specialist
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Customer Agent
Customer Service Representative, Housing Customer Service Center
Usc
Call center representative job in Parksdale, CA
Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion . USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. What We Prefer: Preferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will con sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************$18.9-20 hourly Auto-Apply 60d+ agoCustomer Service & Procurement Representative
Joseph Gallo Cheese Company
Call center representative job in Atwater, CA
We are one of the most respected premium all-natural cheese makers in North America, and we continue to win prestigious awards for, not only our high-quality products, but also in recognition of our passion for sustainable practices. Today, we are in our third generation as a family business, who seeks innovative opportunities to maximize profitability & return on all assets, while being a trusted & responsible employer, who actively participates in the community & who cherishes the natural environment. Our success is based upon the quality of the employees that we hire-top-notch talent who share our company's commitment to our customers and a passion for making the country's finest quality products, using only all natural ingredients. Our employees are our greatest driving force, and we pride ourselves on ensuring their stability. All our employees receive Life Insurance, and Employee Assistance Program! Joseph Gallo Farms also offers a competitive benefits package at a group rate to all our full-time employees and their dependents. Benefits: 401(k) retirement plan w/ company match Health Insurance Dental Vision Educational Reimbursement Paid time off (vacation, sick, holidays, etc.) Free cheese! Requirements Summary of Functions: Manages the order management and customer service process to ensure that Joseph Gallo Farms' interactions with our customers are executed in a professional, timely, and efficient manner. Create and foster strong relationships with external and internal business partners including freight companies, government agencies, logistics, accounting, and sales. The role also drives the support key functions end to end in procurement. Major Duties and Responsibilities: Customer Service One of the core functions of the customer service department is ensuring the communication between the customer and Joseph Gallo Farms is timely and accurate Acts as a primary liaison with customers to provide a single point of contact for questions, including but not limited to: Order status, Product information, Complaints and Product returns. Work with accounting and sales to support the process of managing master data for customers Prepare customer reports by collecting and analyzing customer shipments Receive purchase orders via email or EDI, enter information into the order management system, generate purchase order acknowledgment, and disseminate the information to appropriate departments. Review customer purchase orders and verify that all required information is provided and identify potential issues, including but not limited to: Pricing or Ship dates, Item numbers, Quantities and Delivery location. Ensure the accuracy of transactions entered into order management and financial system. Coordinate with scheduling, purchasing, warehouse, and operations to define and generate order confirmations. Act as primary liaison for Joseph Gallo Farms to provide a single point of contact for questions and status of customer orders Procurement & Supplier Prepare and process purchase orders in alignment with company policies and budget requirements. Identify and execute cost reduction opportunities while maintaining product quality and service reliability. Manage supplier relationships to ensure consistent communication, collaboration, and accountability. Monitor and evaluate supplier performance using key metrics (on-time delivery, quality, responsiveness, and cost). Collaborate with inventory control, production, and maintenance to ensure adequate supply levels and minimize downtime. Review MRP and purchase requisitions to verify requirements, lead times, and stock levels. Coordinate returns, warranty claims, or replacements with suppliers as needed. Analyze pricing trends, total cost, and contract performance for assigned commodities. Ensure adherence to approved budgets and payment terms. Manage and maintain purchase orders and procurement data in the ERP system, ensuring accuracy of pricing, lead times, and supplier information throughout the purchasing process. Food Safety Requirements/Responsibilities: Comply with all Plant, State and Federal OSHA, EPA, FDA, HACCP, and SQF regulations Comply with GMPs in the plant. Assist in the maintenance of Food Safety and Quality system. Organizational Relationships: The position reports to the Customer Service Manager & Purchasing Manager Qualifications: Minimum High School Diploma Minimum 2 years of customer service experience, purchasing and/or procurement process. Knowledge in ERP systems Willingness to work non-traditional hours as required Detail oriented Prior utilization of traditional customer service tools including order management systems, telephone, and Microsoft software applications Proficiency in English required with Spanish language skills preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May sit for long periods of time. Visual acuity to perform reading and computer functions. May lift or carry up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. This description is a general statement and does not include other duties as assigned. Joseph Gallo Farms is an Equal Opportunity Employer / EEO$32k-42k yearly est. 32d agoCustomer Service Representative - State Farm Agent Team Member
Tisha Miranda-State Farm Agent
Call center representative job in Atwater, CA
Job DescriptionBenefits: Life Insurance SIMPLE IRA Retirement (Matching) Dental insurance Vision insurance Bonus based on performance Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Group Life Insurance Benefits Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Bilingual - Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.$32k-42k yearly est. 25d agoCustomer Relations Representative - State Farm Agent Team Member
Pam Shelton-Allen-State Farm Agent
Call center representative job in Modesto, CA
Job DescriptionBenefits: Group life insurance Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Pam Shelton-Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.$37k-51k yearly est. 5d ago.Customer Service Representative.
Fiesta Auto Insurance
Call center representative job in Merced, CA
Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you. Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P. Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings! Benefits: Hourly pay +(plus) 10-15% commission on your insurance sales. PAID TRAINING and direct deposit every Friday. Opportunity for growth into Leadership Positions Learn tax preparation and earn 10-17.5% commission on tax returns you prepare. Full-time employment with Full-time hours at 35-45 hours every week Earn commissions on DMV Registration Services. Vacation pay and health insurance (we cover 65% of the premium). 100% free dental plan and low-cost vision options. Requirements: Self-motivated team player with a positive attitude and strong work ethic. Willingness to obtain a Personal Lines Insurance Broker's License. Determined and open-minded to learn about insurance and sales strategies. Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply. Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE. Must have reliable transportation and be flexible to work at different nearby locations when needed Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM. As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS. Location: CA030 1210 W 16th St, Merced, CA 95340, USA Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment! Work schedule 8 hour shift 10 hour shift Weekend availability Holidays Day shift Overtime Supplemental pay Commission pay Bonus pay Other Benefits Paid time off Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training$31k-39k yearly est. 60d+ agoCustomer Service Representative
Circle K
Call center representative job in Dos Palos, CA
Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.90 to $16.90 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish$16.9-16.9 hourly Auto-Apply 8d agoCustomer Service Representative
Lytegen
Call center representative job in Merced, CA
We are hiring high-performance Energy Consultants to consult homeowners on solar and energy storage solutions. This is a customer-facing sales role focused on educating homeowners, presenting tailored solutions, and closing deals with professionalism and urgency. This is not a retail sales job. This is a consultative, numbers-driven role for individuals who can build trust quickly, control the conversation, and close. You will meet with qualified homeowners and guide them through a solar and energy solution that fits their home and financial goals. Your responsibilities include: • Conducting in-home or virtual consultations with pre-qualified homeowners • Analyzing utility bills, home energy usage, and roof layouts • Presenting customized solar and battery solutions clearly and confidently • Explaining financing options and long-term savings • Handling objections and closing contracts • Accurately documenting customer information and agreements • Coordinating with internal teams to ensure a smooth handoff post-sale Requirements This role is for closers with presence. You should have: • Strong communication skills and confidence on camera and in person • Experience in sales, consulting, or customer-facing roles • Ability to handle objections without getting defensive • High self-accountability and strong follow-through • Comfort working in a performance-driven environment • Ability to learn technical concepts and explain them simply Solar experience is a plus, but not required. We train the right people. Benefits • Competitive commission structure • Performance-based incentives • Fast advancement opportunities for top performers Your income is directly tied to your execution.$32k-41k yearly est. Auto-Apply 17d agoCustomer Service Representative
Community Choice Financial Family of Brands
Call center representative job in Merced, CA
Your Opportunity Customer Service Representative Check Into Cash Merced, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $20.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.$20 hourly Auto-Apply 7d agoCustomer Success Agent Modesto CA
Milkrite Interpuls Inc.
Call center representative job in Modesto, CA
Schedule of 7:30 a.m. to 4:00 p.m., Monday-Friday onsite at the Modesto office. Scope of the Function This role supports the US Customer Success Manager and key teams (Sales, Order Fulfilment, Operations, Finance, and Farm Services) by managing order entry, add-on sales, product information/tracking, and coordination on past-due accounts. It serves as a primary contact for internal and external customers, handling calls, emails, walk-ins, product returns, warranties, credits, audits, purchase requests, and customer inquiries while participating in sales meetings to support overall sales and service objectives. Main Responsibilities The Customer Success Agent serves as the primary point of contact for MI customers regarding orders and account management, coordinating with internal teams to ensure MI delivers an excellent customer experience. Serve as the first point of contact by greeting and assisting visitors and responding to customer inquiries via phone, email, Teams, and in-person interactions, including taking orders, upselling, cross-selling, and supporting sales promotions. Support the Customer Success Manager and Sales Team with customer accounts and inquiries, including order entry, sample requests, customer concerns, warranty and credit reimbursements, and invoicing for all milkrite | InterPuls customers. Partner with Finance to review customer accounts, resolve past-due balances, and support order fulfillment and monthly sales targets. Coordinate with Order Fulfillment, Supply Chain, Manufacturing, and Production on shipping arrangements, documentation, backorders, and backorder fulfillment to meet customer needs. Set up new customer accounts in coordination with Sales and Finance and maintain accurate customer data, products, and pricing in the ordering database. Assist with planning external sales activities, including booking venues, arranging meals and transportation, and supporting the production and distribution of catalogs, price lists, brochures, and product flyers in collaboration with Marketing. Manage purchase requests for the Modesto site, including ordering for office, warehouse, and Farm Services, and maintaining recurring supplier services. Support internal audits and inventory counts and ensure compliance with company policies and procedures. Perform other duties as assigned and work a standard schedule of 7:30 a.m. to 4:00 p.m., Monday-Friday onsite at the Modesto office. Job title: Customer Success Grade: 2 Monday to Friday 7:30 am to 4:00 pm$32k-41k yearly est. Auto-Apply 3d agoCustomer Relations Representative - State Farm Agent Team Member
Kristen Eaton-State Farm Agent
Call center representative job in Oakdale, CA
Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Kristen Eaton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred$37k-51k yearly est. 15d agoAutobody Collision Customer Service Representative
Chilton Auto Body
Call center representative job in Modesto, CA
Customer Service Representative Department: Operations Reports to: Location Manager PLEASE REPLY BY INCLUDING YOUR RESUME!! The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Entry level; autobody collision repair experience a real plus including CCC. YOU MUST HAVE EXPERIENCE IN THE AUTO BODY COLLISION REPAIR INDUSTRY!! Responsibilities: Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Experience Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience. Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards. Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting location manager with expense documentation (updating RHO), and conducting Accounts Receivable follow-up. Training: Complete assigned role-based training through Collision University and additional internal and business partner supported training as necessary. Additional responsibilities as assigned. Job duties/Job description may be adjusted or added based on the needs of the business or at management discretion Requirements: Previous experience in the automotive industry preferred - CCC One knowledge a real plus!! Ability to work collaboratively with the team to meet shared objectives. Effective time management. Able to multitask and manage competing priorities Communicate effectively with teammates, customers, and business partners. Proficient with computers. Excellent customer service skills. Valid drivers' license required. Eligible to work in the United States. Willing and able to pass a thorough background check. Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m. Preferred Qualifications: Bilingual (Spanish). Knowledge of the Collision Industry. Pay Rate: $20-30 depending on experience Benefits: Bonuses Paid holidays and 2 weeks PTO Medical, dental, vision, life insurance Matching 401(k)$20-30 hourly 27d agoCustomer Service Representative
Limagrain
Call center representative job in Modesto, CA
Offer ID: 1647 Unit: HM Clause Job Title: Customer Service Representative Contract type: Permanent : Company Introduction "WE BUILD TRUST WITH FARMERS AROUND THE WORLD BY SUPPORTING THEM TO SUSTAINABLY IMPROVE THE QUALITY AND FLAVOR OF THEIR PRODUCTION." HM.CLAUSE is a Business Unit of Limagrain, an international agricultural co-operative founded and managed by farmers. HM.CLAUSE specializes in the breeding, production, and sale of vegetable seeds. From the world market to the farmer's market, we collaborate with our customers to deliver successful solutions for the agricultural challenges of today and produce the highest quality vegetable seeds for the future. Our global team of experts and state-of-the-art research facilities enable us to work side-by-side with growers to provide the most regionally relevant and reliable vegetable seeds available. If our mission resonates with your passion, we look forward to your application. Job description You will be a great fit if you have experience similar to: Maintain flow of information and communication with customers, sales staff and other departments throughout the order process. Serve as liaison with supply chain and shipping teams. Process orders received from domestic or international customers and sales staff. Serve and support all customers of designated regions to ensure the maintenance and growth of the business and improve customer satisfaction. Review inventory availability vs. forecast vs. prorates; as well as lab information regarding quality of seed. Order processing includes: order entry, additional documentation (phytosanitary certificates, lab analysis and export requirements), follow-through and invoicing. Monitor all orders through the process to insure on time delivery to meet customer's expectations. Monitor pricing in ERP system and report any irregularities to Sales Data Planning. Maintain accurate and up to date files with customer profile information and country requirements. Participate in defining, preparing and updating all work instructions in QA Module (AQUARIUS) Process credits and adjustments per verified customer requests, internal management requests or for billing error corrections. Cross train within the department to insure adequate coverage at all times. Performs other incidental and related duties as required and assigned. What we expect of you To be considered, you will need: AA/AS degree in Business or Agriculture or equivalent 3 - 5 years' experience in customer service Experience with ERP systems (JD Edwards a plus) Excellent oral and written skills Must be proficient in English and Spanish; proficiency in French or Portuguese a plus Microsoft Office Suite, Word, Excel, Outlook and Access experience Internet & high volume E-mail experience Your benefits and working environment The rewards of working here: You join an expert team of innovators and creators that collaborate with farmers around the world to sustainably enhance the taste and quality of healthy food. Our goal is to form teams that inspire and learn from each other as they work to elevate our products from seed to table. We recognize our employees as our most valued resource and work to create an atmosphere that is supportive, healthy, and progressive. We promote an environment of wellness and well-being and hybrid schedules when it is appropriate for the position. It is an important and expanding piece of our local and global mission for Diversity & Inclusion programs and support groups in the corporate world. HM.CLAUSE offers a strong compensation and benefits package to its employees: * Competitive salary * This position's range is $25 - $30/hr Our total compensation and pay ranges reflect our market pay structures. As such, individual salaries or hourly rates are determined by a variety of factors including, but not limited to: local geographical market conditions, internal equity, as well as candidate qualifications, such as job related skills, education, and experience. * Comprehensive Benefits Choices * Medical, Dental, Vision * Work/Life Balance * 12 Paid Holidays per year * +1 Floating Holiday per year * Paid shutdown holidays * Progressive time off starting at 80-vacation hours * Company Covered Benefits * Company paid Life Insurance, Long Term Care, Long and Short-Term Disability * Wellness Benefits * Family EAP, Telehealth and Mental Wellness Services * Internal Career Progression * Learning Environment * Promotions from within * Paid Annual Training * Tuition Reimbursement * Welcoming Environment * Business casual attire; open door policy * Financial Wellness * 401(k) dollar for dollar Employer matching * Additional Employer 401(k) Contribution per paycheck * Traditional and Roth (401k) plans options * Company Profit sharing in December * Family Benefits * Maternity and Paternity paid time off * Fertility and Infertility benefits * Low family medical deductibles We are a company with a supportive culture and leadership. We encourage you to be part of our journey to enhance the world's food supply and support the farmers that grow them. To view all U.S. based privacy rights and how to exercise them, click here: Privacy policy - HM Clause. Apply now Information at a Glance Apply now$25-30 hourly 3d agoCustomer Service Representative (Loan Consultant II-CA)
Lendmark Financial Services
Call center representative job in Turlock, CA
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.” Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. GENERAL SUMMARY: The role of Loan Consultant II (CA) is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy. MAJOR DUTIES/RESPONSIBILITIES: Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained. Process payments, distributions, and make recommendations regarding loan approvals. Approve loans up to established lending limits and complete loan closings. Handle account activities related to collection accounts, including phone calls and face to face communications with customers. Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Actively market all branch products and services to individuals. Perform all other duties as assigned by management. BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with minimum supervision Excellent communication skills Proficient working knowledge of Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: Associates or Bachelor's Degree Bilingual, Spanish/English COMPENSATION: The salary range for this position is $23.00 - $25.00 per hour, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate. This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORK ENVIRONMENT: Office Environment If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!$23-25 hourly Auto-Apply 28d agoReservationist & Customer Service Representative
Transdev Services, Inc.
Call center representative job in Modesto, CA
Description Transdev in Modesto, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: CBA Position:Position Subject to Collective Bargaining Agreement: Starting pay $26.32 with progression to $29.33 over 4 years. Benefits include: Vacation: 1 week after 1 year of service, 2 weeks after 2 years of service, 3 weeks after 5 years of service, 4 weeks after 13 years of service. Paid Sick Leave - 0-10 years of service 1.5 hours per week for 32+ hours worked, 10+ years of service 2 hours per week for 32+ hours worked, 15+ years of service 2.5 hours per week for 32+ hours worked. Medical, Dental & Vision after 90 calendar days of employment for full-time employees, life insurance, Pension Plan, and company holidays. Key Responsibilities: Takes paratransit reservation information and schedules all customer rides using a computerized system; enters new customer information or changes into the system. Provides customer service with late vehicle service, verifying “No Shows” and assisting riders with resolving service-related complaints. Receives customer inquiries and complaints; answers questions and provides information about services; resolves customer inquiries relating to transportation; communicates resolution to customers and records feedback in customer relationship management database. Creates daily manifests for paratransit drivers based on customer demands. Monitors efficiencies of manifests to ensure that routes are logical and efficient based on customer needs. Clearly and accurately documents issues. Other duties as assigned. Qualifications: High School Diploma, GED or equivalent. 1 year or more of customer service experience preferred. Ability to read, comprehend and understand maps. Ability to read, understand, interpret, and explain transit system operating rules, regulations, policies, phases and routes. Customer service focused attitude. Basic math, writing and computer skills. Ability to communicate via telephone with clear speech and a pleasant phone manner. Physical Requirements: The essential functions of this position require the ability to: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work shifts or flexible work schedules as needed. 85% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee may be subjected to long periods spent sitting, typing, or looking at a computer screen. Employee will periodically need to travel locally to other properties for the purposes of onboarding, paperwork completion, or to conduct investigations. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy.$26.3-29.3 hourly Auto-Apply 60d+ agoAsset Protection Service Representative - Monte Vista Crossing
The Gap
Call center representative job in Turlock, CA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners. What You'll Do * Provides a high level of visible, overt presence to prevent loss and safety issues. * Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor. * Greets customers and provides service. * Maintains Physical Security of the store. * Assists leadership in proper handling of escalated customer situations. * Assists Asset Protection Coordinators during external shoplifting apprehensions. * Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders. * Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.). * Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.). Who You Are * The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store. * They are responsible for monitoring the customer entrance/exit. * They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service. * Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate. * Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions. * Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $16.50 - $17.80 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.$16.5-17.8 hourly 60d+ agoCSR Inside Sales 1
Daikin Comfort
Call center representative job in Modesto, CA
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services.⯠The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.â¯â¯ Position Responsibilities may include: Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.⯠Provide excellent customer service via face to face, phone calls and e-mails.â¯â¯ Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.⯠Recommend alternate products based on cost, availability or specifications as needed.⯠Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.⯠Generate new and repeat sales by providing product and technical information in a timely manner.⯠Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.⯠Provide accurate information regarding availability of in-stock items.⯠Assist customers with warranties and returns.⯠Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.⯠Periodically reach out to customers to determine satisfaction with the organization, products, and services⯠Maintain records and prepare reports on sales activities.â¯â¯ Expand knowledge of HVAC products and keep current with latest trends within the industry⯠Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.⯠Understand and follow work instructions, operating procedures, and company policies.⯠Participate in additional projects/activities to support ongoing business needs. Nature & Scope: Works within well-defined instructions Uses established procedures and works under supervision to perform assigned tasks⯠Work is closely supervised Knowledge & Skills: Knowledge of HVAC equipment/products is preferred⯠General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications⯠Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;⯠Positive, professional attitude, handling difficult customers with ability to diffuse negative situations⯠Good phone etiquette and e-mail etiquette⯠Ability to deal with high-volume customer traffic⯠Effective verbal skills - must be able to explain fairly technical parts of information clearly⯠Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders⯠Effective organizational skills and time management skills including ability to prioritize and multi-task⯠High level of attention to detail and accuracy⯠Ability to establish positive working relationships with internal and external customers and employees⯠Ability to use good judgment and strong work ethics and integrity on the job⯠Ability to understand and follow procedures, work instructions, and company policies Competency: Experience: 1 - 3 years of progressive sales experience⯠Education/Certification: High School diploma or GED equivalent, some colleges preferred⯠People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Branch Manager / Supervisor, Customer Service⯠Payrate: $18.64 to $23.50 hourly Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.$18.6-23.5 hourly 39d agoAlterations Customer Service Representative
Davids Bridal
Call center representative job in Modesto, CA
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system$31k-37k yearly est. 9d agoCustomer Service Rep- Insurance
George Mauricio-Farmers Insurance Agency
Call center representative job in Turlock, CA
Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Career Growth Opportunities Evenings Off Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Handle all incoming claim calls from customers. Complete Evidence of Insurance requests. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Provideexceptional customer service. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Claims follow up calls. Provides on-going support to insurance clients as needed. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Assess and identify the wants and needs of your customer(s) over the phone Uphold the wants and needs of your customers Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Confident, self-starter who works well independently. Must have ability to multi-task. A Property & Casualty or Personal Lines Insurance license is required for this hire. Professional phone etiquette. Career minded vision. Follow through and exceed current and prospective client expectations. Excellent Spelling and Grammar skills. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Bilingual, fluent in both English and Spanish is beneficial.$32k-42k yearly est. 27d agoCSR INSIDE SALES 1
Daikin
Call center representative job in Modesto, CA
Job Description The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. Provide excellent customer service via face to face, phone calls and e-mails. Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. Recommend alternate products based on cost, availability or specifications as needed. Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. Generate new and repeat sales by providing product and technical information in a timely manner. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. Provide accurate information regarding availability of in-stock items. Assist customers with warranties and returns. Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. Periodically reach out to customers to determine satisfaction with the organization, products, and services Maintain records and prepare reports on sales activities. Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. Understand and follow work instructions, operating procedures, and company policies. Participate in additional projects/activities to support ongoing business needs. Nature & Scope: Works within well-defined instructions Uses established procedures and works under supervision to perform assigned tasks Work is closely supervised Knowledge & Skills: Knowledge of HVAC equipment/products is preferred General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Good phone etiquette and e-mail etiquette Ability to deal with high-volume customer traffic Effective verbal skills - must be able to explain fairly technical parts of information clearly Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders Effective organizational skills and time management skills including ability to prioritize and multi-task High level of attention to detail and accuracy Ability to establish positive working relationships with internal and external customers and employees Ability to use good judgment and strong work ethics and integrity on the job Ability to understand and follow procedures, work instructions, and company policies Competency: Experience: 1 - 3 years of progressive sales experience Education/Certification: High School diploma or GED equivalent, some colleges preferred People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Branch Manager / Supervisor, Customer Service Payrate: $18.64 to $23.50 hourly Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.$18.6-23.5 hourly 11d agoCustomer Service Representative (CSR)
Contigo Auto Insurance Center, Inc.
Call center representative job in Modesto, CA
Start Your Career With Contigo - Become a CSR! At Contigo Insurance, this isn't just a customer service role - it's the beginning of a long-term career in a place where people grow, advance, and find stability. You'll join a team that believes in your potential, supports your development, and helps you build meaningful skills that can transform your future. We're looking for someone who enjoys helping others, thrives in a positive team environment, and brings warmth and professionalism to every customer interaction. Full-time: Monday to Friday: 9:00 AM - 6:00 PM Every other Saturday: 10:00 AM - 4:00 PM Days off: Sunday + 1 additional weekday What You'll Do Welcome and assist customers with kindness and professionalism Provide clear information and guidance about our services Support office operations to keep everything running smoothly Build relationships with clients through trust and great service Learn and grow through ongoing coaching and training What We're Looking For Friendly, reliable, service-oriented attitude Strong communication and people skills Desire to grow and build a long-term career Preferred: Bilingual (Spanish & English) with strong customer service skills. If you're looking for stability, growth, and a workplace that believes in you - You belong here. Apply Today!$33k-42k yearly est. 60d+ ago
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How much does a call center representative earn in Merced, CA?
The average call center representative in Merced, CA earns between $28,000 and $46,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Merced, CA
$36,000
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