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Call center representative jobs in Missouri - 1,159 jobs

  • Customer Support Representative

    Insight Global

    Call center representative job in Saint Louis, MO

    Required Skills & Experience Must go onsite 5 days/week Must be able to complete Missouri fingerprint check. Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk). 1+ years of experience in call center or related field. Associates Degree or Bachelors degree Active listening skills and excellent communication. Attention to detail and organizational skills. Data Entry experience Experience with Excel, Outlook and Word Nice to Have Skills & Experience Genesys software experience. Experience with Salesforce or similar CRM. Experience with SharePoint. Background in childcare/health. Government background. Bilingual Job Description Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays. Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds. Utilize call center software, specifically Genesys Cloud Services, for daily tasks. Ensure calls are handled efficiently and effectively. Answer basic questions about childcare based on state program training.
    $30k-39k yearly est. 3d ago
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  • Vietnamese/Korean Bilingual Customer Support Representative

    Blinkrx

    Call center representative job in Chesterfield, MO

    Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************". Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking
    $30k-39k yearly est. 2d ago
  • Customer Service Sales Representative

    Altyn Marketing LLC

    Call center representative job in Saint Louis, MO

    Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
    $60k-75k yearly 8d ago
  • Electronic Services Call Center Representative

    First Community Credit Union 3.8company rating

    Call center representative job in Chesterfield, MO

    There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department. The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Call Center Agent

    Neighbors Credit Union 3.7company rating

    Call center representative job in Missouri

    Requirements Qualifications Minimum of two years' experience in service delivery, with preferred cash handling experience. Proven experience in technology usage. An avid user of financial institution's online tools for personal banking. Education Preferred College Degree must have High School Diploma or equivalent. Rewards This position is full time and will be eligible for benefits, and an annual incentive plan. We have excellent opportunities for career advancement and professional development. Salary ranges from $22.00 - $25.00 Schedule The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? No Benefits (Eligible the first of the month after your hire date) Medical Dental Vision Employee Paid Life Insurance Voluntary Life Insurance Short Term and Long-Term Disability HRA and FSA 401k with matching contributions Tuition Reimbursement 4 weeks of PTO Sick Time off that can be for both employee and family members Birthday PTO Location 6260 S Lindbergh Blvd St Louis MO 63123 Salary Description $22.00 - $25.00
    $22-25 hourly 36d ago
  • Call Center Sales Representative

    Charter Spectrum

    Call center representative job in Saint Ann, MO

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. For St. Ann & Greenville locations only Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business. How You'll Make an Impact * Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales * Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication * Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers * Collaborate with other departments to resolve customer issues and promote current marketing campaigns * Master Spectrum's order processing systems and become a subject matter expert on our offerings * Stay informed about competitors to position Spectrum's services effective Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Experience * Demonstrated achievement in sales goals Skills * Communicate clearly and professionally with customers and colleagues * Demonstrate proficiency in computer and consumer electronics * Use personal computers and relevant software, including billing systems * Display strong verbal and written communication skills * Organize and prioritize tasks effectively * Show judgment and initiative in performing job duties * Understand cable communications products and services, including TV, internet and telephone Preferred Qualifications Experience * 2+ years of call center sales experience * Bilingual: Spanish #LI-MD3 SIB102 2026-67981 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 3d ago
  • Call Center Rep - In Office

    Ke Enterprise

    Call center representative job in Pattonsburg, MO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Call Center Representative

    Four Seasons Home Products 4.2company rating

    Call center representative job in Missouri

    Job Description:Do you like talking to new people? Are you looking for an opportunity to get paid what you are worth and have FUN. Four Seasons Home Products is looking for a Call Center Specialist. Receive inbound leads from our many different sources of marketing, homeowners that are looking for our services and are ready to buy! Benefits & Compensation Competitive benefit package including medical, dental, vision, and life insurance 401k retirement plan with company match Training development program and opportunities for advancement Paid Time Off Fun, competitive & team-oriented company culture Job Responsibilities: Book inbound/Outbound appointments over the phone from our list of services Meet or exceed team productivity goals You MUST be computer literate Customer Service Oriented Must agree to and pass a background check We Provide: Training. You will receive the training you deserve and we will continue to coach and train you to ensure you continue to succeed, learn and grow with us! A goal oriented fun environment that will motivate you to succeed! Qualified Inbound Leads Job Type: Full-time YOUR FUTURE Career Starts Here The Four Seasons brand is a household name in the home improvement industry offering a large product portfolio that helps customers make the most of their home. As one of the largest privately-held remodeling groups in North America, Four Seasons has their sights set on continuing to build a trusted and dependable brand through organic growth and strategic acquisition. Four Seasons serves a network of over 3,000 dealers and contractors supported strategically by numerous manufacturing and service center facilities. Our geographical coverage is complemented with a commitment to business support including research and development, brand investment, “best in class” tools, customer service, strategic partners and comprehensive training classes.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Bath Planet

    Call center representative job in Saint Louis, MO

    Call Center Representatives Exciting Opportunity Awaits! Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as Call Center Representatives. Why Choose Us? Rapid Growth: We're one of the fastest-growing companies in the industry. Professional Reputation: We stand strong behind our products and workmanship. Help Homeowners: Assist homeowners in improving their homes. Responsibilities: Deliver a scripted pitch tailored to homeowners' needs. Handle questions and objections with finesse. Obtain homeowner information (name, address, phone, email). Schedule appointments over the phone and input details into the computer. Keep detailed notes of conversations. Follow up with potential homeowners who respond to advertisements. Key Competencies: Sales and marketing knowledge. Relevant experience in telemarketing, sales, or promotions. Product knowledge (don't worry, we provide training!). Proficiency in relevant computer applications. Excellent communication skills. Ability to gather and manage information. Persuasiveness and adaptability. Initiative and tenacity. High energy level and self-motivation. Perks and Benefits: Industry-best training. Ongoing support. Advancement opportunities. Exciting working environment. Incentive programs (win gift cards, lunches, and days off!). Company Culture at Bath Planet of St. Louis and More: Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes. Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture. Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives. Employee Development: We invest in our team's growth. Industry-best training, ongoing support, and advancement opportunities are available. Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting. Employee Recognition and Celebrations: Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it's hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments. Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off. Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event. Anniversary Celebrations: We honor employees' work anniversaries. We appreciate their dedication and commitment. Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings Experience: Customer service Telemarketing Active listening Sales Call center Our culture is all about positivity and support. If you join us, your achievements won't go unnoticed! Ready to Join the Adventure? Remember, we're not just a company; We're A FAMILY! Complete the online application if you're ready for a dynamic work environment. If you need assistance with resume submission, please call Kristi at **************. Let's make home improvement fun! Job Type: Full-time Pay: $15.00 - $17.00 per hour Shift: Morning shift Work Location: In person
    $15-17 hourly Auto-Apply 60d+ ago
  • Call Center Representative

    Diamond Contractors

    Call center representative job in Lees Summit, MO

    Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more! About the Role We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment. Key Responsibilities Make outbound calls to subcontractor companies nationwide Share information about current projects out to bid Accurately document and update contact records based on interactions Maintain a positive and professional tone in all communications Collaborate with team members to support project goals What We're Looking For Previous experience in customer service, sales, or a related field is a plus Clear and confident communication skills Strong organizational skills and the ability to multitask Positive attitude and professional demeanor Excellent written and verbal communication Comfortable working in a fast-paced, team-oriented environment Why You'll Love Working Here Flexible scheduling between 8 AM and 5 PM to fit your lifestyle Casual dress code Supportive leadership and a fun, fast-paced team Great company culture that values your contributions
    $26k-34k yearly est. 60d+ ago
  • Customer Solutions Representative

    Husqvarna Aktiebolag

    Call center representative job in Kansas City, MO

    Last date to apply: We are continuously accepting applications Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We're looking for positive attitudes and a willingness to learn! Shift Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday - Friday. What You'll Do As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You'll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization. Your day-to-day might include: * Talking to customers and our sales team by phone or email * Placing and tracking product orders * Providing accurate information about our tools and equipment * Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work * Learning about products and recommending solutions based on customer needs What We're Looking For We don't expect you to know everything on day one. We do expect: * A high school diploma or GED * A desire to build a long-term career with a stable, respected company * Clear communication skills and a helpful attitude * Attention to detail * Proficiency typing and using computers * The ability to work well in a team and stay organized in a fast-paced environment * Reliability. You show up on time, ready to contribute What You'll Get We believe in rewarding our employees for their hard work and dedication: * Competitive hourly pay * Full benefits starting on your first day (medical, dental, vision) * Paid time off and sick leave after 90 days * 401(k) with company match and immediate vesting * Employee discounts on Husqvarna products * Paid parental leave (up to 12 weeks) * Education assistance to help you grow your career * Support for first-time homebuyers Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas. Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.
    $33k-51k yearly est. 9d ago
  • Welcome Center OPC - Check In Agent

    Discover Branson

    Call center representative job in Branson, MO

    Join one of Branson's most established and trusted travel centers! As a Check-In Agent / OPC (Outside Public Contact) at Discover Branson, you'll be the first point of contact for guests-responsible for check-ins, booking timeshare/travel club tours, assisting with vacation reservations, and delivering exceptional customer service. This is a high-energy, guest-facing sales role with unlimited earning potential and room for growth. If you're personable, professional, and have a strong knowledge of Branson's shows and attractions, we want to meet you. 📝 Responsibilities Welcome and check in guests at the Visitor's Center Book qualified tours for timeshare/travel club promotions Rehash and confirm your tour reservations Sell attraction tickets, shows, hotels, and vacation add-ons Answer phones and assist guests with vacation planning Enter and maintain accurate guest information in the system Uphold high customer service standards and company policies Work closely with the Operations Director to ensure daily goals are met Maintain a positive, team-oriented environment 💼 Qualifications Experience in sales, tourism, OPC, or guest services preferred Friendly, professional communication skills (written & verbal) Comfortable with computers and handling multiple tasks at once Knowledge of Branson shows, attractions, and vacation options Must be available to work at least one weekend day "On-call" availability is a plus Driven, goal-oriented, and ready to succeed 💰 Compensation & Perks Hourly base + aggressive commission structure Full benefits after 60 days: Medical, Dental, Vision, Life 401(k) with company match after 12 months Special perks & discounts to local attractions and shows Supportive leadership and an A+ BBB-accredited team with 40+ years of success 🎯 Apply In Person or call ************** Discover Branson Visitor's Center 1105 W. 76 Country Blvd Branson, MO 65616
    $23k-33k yearly est. 60d+ ago
  • Call Center Specialist- ONSITE (Chesterfield, MO)

    Blink Health 3.4company rating

    Call center representative job in Chesterfield, MO

    Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time 40 hrs/week, available shifts: 11am-7 pm, 9/9:30am -5/5:30pm and 9am-7pm (4 x 10 hrs) Every 3rd Saturdays rotation, 8am- 4pm CST Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017 Scheduling flexibility, as your schedule may change over time according to business needs Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $36k-45k yearly est. Auto-Apply 60d+ ago
  • Bilingual Call Center Specialist

    Pet Resource Center of Kansas City

    Call center representative job in Kansas City, MO

    Job DescriptionDescription: The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care. The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them. Essential Duties and Responsibilitiesu Client Care & Communication Answer 50-65 inbound calls daily with compassion, professionalism, and patience. Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments. Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations. Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions. Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed. Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals. Scheduling & Documentation Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps. Record all client and patient information with precision and in real time. Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies. Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed. Advocacy & Resource Support Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care. Provide guidance to families facing urgent or emotional situations, helping them make informed decisions. Offer support and follow-through for clients facing financial, transportation, or resource barriers. Operational Excellence Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence. Maintain clean, organized, and sanitary work areas. Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations. Participate in ongoing training, development, and in-service education to continually build knowledge and skills. Complete all other tasks and duties assigned to support smooth clinic operations. Our Offer Pay: $15-$16.00/hour, based on experience Full-time schedule Health, dental, vision, and life insurance options Three (3) weeks of paid annual leave with flexible scheduling Paid holidays 401(k) Kudos incentive program Requirements: High energy with a passion for helping animals and people Exceptional customer service skills Calm and confident when handling difficult or emotional client situations Strong decision-making abilities Ability to thrive in a high-volume, fast-paced environment Outgoing, positive, and approachable personality Bilingual (English/Spanish) strongly preferred Excellent computer and typing skills Experience in call center, veterinary reception, or animal welfare settings is a plus
    $15-16 hourly 31d ago
  • HUMANE SERVICES REPRESENTATIVE / PET ADOPTION CENTER

    St. Charles County, Mo 4.3company rating

    Call center representative job in Saint Charles, MO

    Apply Now JOB OVERVIEW: The purpose of this position is to provide clerical assistance to the Division, enter data into computer, assist the public with intakes and adoptions, answer direct inquiries from the general public and promote responsible pet ownership. This position acts under the supervision of the Administrative Assistant. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs and collects fees from visitors. * Receives, releases, and processes strays, surrendered and adoption animals. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with Animal Control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assumes duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. * Assists with cleaning kennels, picks up after cats or dogs, handles some animals. * Cannot telecommute. * Other duties as assigned. REQUIREMENTS: * Education * General/tech high school diploma or GED equivalent * Job Experience * 1-3 years of experience, with 2 years of clerical experience. * Knowledge, skills, and abilities * Training including some record keeping, customer service, and/or book-keeping training. * Must have basic computer skills. * Some knowledge of domestic animal behavior and breeds of dogs and cats helpful. * Must be able to work a flexible schedule as needed including some Saturdays. * Requires successful completion of computerized clerical skills testing as follows: * Data Entry * Microsoft Outlook * Customer Service * Please call the Human Resources office at ************ to register for clerical testing to be completed online or in person. If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at ************ for more information. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $27k-30k yearly est. 2d ago
  • Service Center Representative

    St. Charles Community College 3.5company rating

    Call center representative job in Lake Saint Louis, MO

    Job Description St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer the college's main phone number promptly and professionally. Provide general information about the college, including admissions, programs, events, and services. Direct calls to the appropriate departments or individuals based on the caller's needs. Maintain an up-to-date directory of college departments, services, and staff. Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. Keep accurate records of calls, including the nature of the inquiry and any actions taken. Assist with other administrative tasks, such as managing the reception area and supporting other departments. Maintain a high level of confidentiality regarding student and staff information. Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Some college coursework preferred. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: Previous experience in a call center, customer service, or administrative role is desirable. Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.
    $34k-40k yearly est. 21d ago
  • Automotive Customer Service Representative

    Insight Global

    Call center representative job in Saint Louis, MO

    Automotive Customer Payment Representative Ongoing Contract Hybrid Remote: St. Louis MO (2 Days On Site, 3 Days Remote) Pay Rate: $18-21 Hourly Looking to HIRE RIGHT AWAY!! Desired Skills/Experience. 2+ years of working in an Automotive Dealer as a Service Advisor, Cashier, or call center rep Strong experience with Data Entry and ensuring accuracy of information Strong communication skills with ability to work independently Overall Responsibilities: A company in Deerfield beach is looking for a remote automotive customer payment processor (previous service advisor) to look over automotive warranty contract and process payments for accuracy. Strong attention to details with ability to work on multi computer screens.
    $18-21 hourly 4d ago
  • Call Center Representative

    Bath Planet

    Call center representative job in Saint Charles, MO

    Join Our Winning Team! - Call Center Representatives Needed Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic Call Center Representatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it! Why Bath Planet? Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential. Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners. Make an Impact - Help homeowners transform their spaces and make their dream homes a reality! What You'll Be Doing: Engage with potential clients and offer tailored solutions to their needs. Answer questions and smoothly address any concerns. Gather homeowner info and schedule appointments with ease. Track your conversations and input data into our systems. Follow up with interested homeowners to keep them on track. What We're Looking For: Sales skills with the ability to connect with people. Telemarketing or customer service experience preferred (don't worry, we'll train you!). Tech-savvy with basic computer skills. Excellent communication skills with a positive attitude. A go-getter with a drive to succeed. Why Work With Us? Top-tier training to help you succeed. Opportunities for advancement and career growth. Fun and energetic work environment! Paid vacation and sick time Competitive pay Our Culture - It's About YOU! At Bath Planet, we believe in fostering an environment where you can thrive: Collaboration: Together, we achieve greatness! Support & Growth: We invest in YOU, offering industry-best training and career development opportunities. Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player. Ready to Jump In? We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now!
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Diamond Contractors

    Call center representative job in Lees Summit, MO

    Job DescriptionCall Center Representative Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more! About the Role We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment. Key Responsibilities Make outbound calls to subcontractor companies nationwide Share information about current projects out to bid Accurately document and update contact records based on interactions Maintain a positive and professional tone in all communications Collaborate with team members to support project goals What We're Looking For Previous experience in customer service, sales, or a related field is a plus Clear and confident communication skills Strong organizational skills and the ability to multitask Positive attitude and professional demeanor Excellent written and verbal communication Comfortable working in a fast-paced, team-oriented environment Why You'll Love Working Here Flexible scheduling between 8 AM and 5 PM to fit your lifestyle Casual dress code Supportive leadership and a fun, fast-paced team Great company culture that values your contributions
    $26k-34k yearly est. 18d ago
  • Bilingual Call Center Specialist

    Pet Resource Center of Kansas City

    Call center representative job in Kansas City, MO

    The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care. The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them. Essential Duties and Responsibilitiesu Client Care & Communication Answer 50-65 inbound calls daily with compassion, professionalism, and patience. Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments. Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations. Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions. Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed. Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals. Scheduling & Documentation Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps. Record all client and patient information with precision and in real time. Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies. Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed. Advocacy & Resource Support Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care. Provide guidance to families facing urgent or emotional situations, helping them make informed decisions. Offer support and follow-through for clients facing financial, transportation, or resource barriers. Operational Excellence Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence. Maintain clean, organized, and sanitary work areas. Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations. Participate in ongoing training, development, and in-service education to continually build knowledge and skills. Complete all other tasks and duties assigned to support smooth clinic operations. Our Offer Pay: $15-$16.00/hour, based on experience Full-time schedule Health, dental, vision, and life insurance options Three (3) weeks of paid annual leave with flexible scheduling Paid holidays 401(k) Kudos incentive program Requirements High energy with a passion for helping animals and people Exceptional customer service skills Calm and confident when handling difficult or emotional client situations Strong decision-making abilities Ability to thrive in a high-volume, fast-paced environment Outgoing, positive, and approachable personality Bilingual (English/Spanish) strongly preferred Excellent computer and typing skills Experience in call center, veterinary reception, or animal welfare settings is a plus Salary Description $15-$16/hour
    $15-16 hourly 32d ago

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Onemci

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Parmele Disability Advocates

IMKO St. Joe

Top 10 Call Center Representative companies in MO

  1. SSM Health

  2. Onemci

  3. Bath Planet

  4. Parmele Disability Advocates

  5. IMKO St. Joe

  6. Integrated Resources

  7. Mass Markets

  8. MCI World

  9. Diamond Contractors

  10. BJC HealthCare

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