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Call center representative jobs in Nebraska

- 757 jobs
  • Technical Customer Support Representative

    Sira Consulting, An Inc. 5000 Company

    Call center representative job in Columbus, NE

    This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc. a) Desk side engineer for technical support for customers and their networked computers and peripherals b) Interface with Senior Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices 2. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives 3. IMACD function including installation and decommission 4. Backing up and restoring user data, settings and associated systems administration activities 5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts 6. Assist on Incident and Problem management activities 7. Taking ownership of issues through to resolution on all appropriate requests 8. Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information 9. Move equipment associated with escalated incidents and service requests 10. Performing asset inventory activities as needed 11. Recommends and/or performs upgrades on systems to ensure longevity 12. Works with procurement staff to purchase hardware and software 13. Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests 14. Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site. 15. Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 Incidents 16. Adhere to ticket response and resolution SLA's as agreed upon with the customer 17. Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues 18 Support during Town Halls, Board Meetings, Executive Conferences, Auditorium Meetings. Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room 19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components 20. Provide basic to intermediate support for IDF & MDF closets including but not limited to providing console access, checking & reporting UPS & Cooling alerts, PDU's, patch panel & structured cabling 21. If necessary & required liaise with Third Party Vendors & support for resolving complex or OEM related issues
    $31k-40k yearly est. 4d ago
  • Call Center Representative

    SMA Advantage

    Call center representative job in Lincoln, NE

    Do you know how to work hard and have fun? Do you value coworkers who always help each other? Do you have exceptional sales skills and positive attitude? If so, we have the perfect job for you working for a telecommunications company. We are looking for a Call Center Representative to build and maintain strong client relationships while contributing to the growth and success of the company. Hours are Monday through Friday from 8 am-5 pm. Hourly pay plus commissions equaling to $50,000-$65,000/yr. Full benefit package, including but not limited to health, dental, and vision insurance, 401 k, and life insurance offered. Call Center Representative Duties and Responsibilities Identify new business in the technology industry through cold calling Set up appointments to deliver sales presentations to business leaders through Zoom meetings Build and maintain sales pipeline through prospecting and lead generation Learn clients' needs in order to tailor solutions for their requirements Provide advice on technology solutions to clients Maintain knowledge of products, services, and market trends Call Center Representative Requirements and Qualifications Must have a minimum of 1 year cold calling experience Preference given to B2B experience Excellent communication skills Willingness to learn and self-motivated Must have driver's license and good driving record Skilled in Microsoft Office Do you have a friend in mind who might be a better fit for this job? Share this job description with them and send them our way!
    $50k-65k yearly 60d+ ago
  • Customer Support Representative

    Manulife

    Call center representative job in Homer, NE

    **This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite *********************** . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a ************************ . **Ubicación principal** Estados Unidos,- Virginia Remoto a tiempo completo **Modalidades de Trabajo** Remoto **Se prevé que el rango salarial esté entre** $38,550.00 USD - $64,250.00 USD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con ************************ para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley. **Conozca sus derechos (********************************************* **Permiso Familiar y Médico** **Ley de Protección del Empleado contra el Examen Poligráfico (******************************************************************** **Derecho al Trabajo** **Verificación Electrónica (E-** **Verify** **)** **Transparencia Salarial (************************************************************************************************* Company: John Hancock Life Insurance Company (U.S.A.)
    $38.6k-64.3k yearly Easy Apply 60d+ ago
  • Customer Service Representative- Policy Services

    Ameritas 4.7company rating

    Call center representative job in Lincoln, NE

    Class Starting January 26, 2026 *Opportunity to work Hybrid arrangement after 3 months in-Office $19.50 per hour. Ameritas is seeking Customer Service Representatives for our Policy Services Team to drive the business by being responsible for customer service, issuance and administrative functions for small case. This includes implementation of billing, collection and reconciliation of premium; policy lapses and cancellations; and customer service to policyholders, field sales offices, agent/brokers, SA's and individual insureds. At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services. Position Location: This position will be 100% in-office for 3 months then will transition to hybrid What you do: Assist with customer inquiries via telephone, email, or other written correspondence and utilize empathy and patience with all customers. Administer functions of Group Administration including new case set up; issue; billing; collection and reconciliation of premium; processing small case policy changes; on-going administration; group terminations and final accounting. Research of customer needs and problems; development of informed, innovative solutions; and decisive action within defined parameters of authority; to build customer loyalty while maintaining the financial and procedural integrity of the case. This includes pro-actively calling customers. A working knowledge of the functions and systems across the organization as they relate to administrative functions. Meeting or exceeding service standards with respect to accuracy, turnaround time and overall quality of work product and service. Have the ability to assess situations, communicate issues promptly, and offer thoughtful solutions. Handle and complete special assignments and projects within provided timeframes. Other duties as assigned. What you bring: Must have a High School Diploma or equivalent, 0-2 years related experience required. Previous experience in customer service, insurance, banking, and/or healthcare is a plus! Ability to work in a fast-paced environment and multi-task, Possess excellent verbal and written communication skills and show a strong commitment to customer service. Excellent telephone skills, problem solving, analytical and decision-making skills, Ability to prioritize tasks and consistently meet deadlines, Computer skills in database, spreadsheet, word processing and internet navigation software. Planning, organizational, and mathematical skills are important. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: 401(k) Retirement Plan with company match and quarterly contribution Tuition Reimbursement and Assistance Incentive Program Bonuses Competitive Pay For your time: Flexible Hybrid work Thrive Days - Personal time off Paid time off (PTO) For your health and well-being: Health Benefits: Medical, Dental, Vision Health Savings Account (HSA) with employer contribution Well-being programs with financial rewards Employee assistance program (EAP) For your professional growth: Professional development programs Leadership development programs Employee resource groups StrengthsFinder Program For your community: Matching donations program Paid volunteer time- 8 hours per month For your family: Generous paid maternity leave and paternity leave Fertility, surrogacy and adoption assistance Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
    $19.5 hourly 9h ago
  • Customer Service Representative - Grand Island, NE

    Credit Management Services

    Call center representative job in Nebraska

    Hey there! Credit Management Services, Inc. is on the lookout for an enthusiastic Customer Service Representative to join our awesome team in Grand Island, NE. Your role will involve reaching out to consumers, gathering account details, and arranging payment plans. Your top-notch customer service skills will come into play as you engage with consumers over the phone, verifying their details, and asking for payments. This position is based in Grand Island and runs from Monday to Friday, 8:00 am to 5:00 pm. Compensation and Benefits: * Score a competitive salary of up to $18 per hour along with commissions, all based on your experience. * Get ready for quarterly reviews in the first year, which could bump your annual earnings by up to $2000. * Enjoy a comprehensive benefits package, including $50,000 in paid life insurance. * Take part in our 401K program with matching benefits. * Seize the opportunity to be recognized for your hard work, with incentives, and ongoing training and development chances. Qualifications: We're looking for someone with: * A high school diploma or equivalent. * Previous experience in customer service. * A background in call center operations and office work is a plus. Responsibilities: As our Customer Service Representative in Grand Island, you'll be tasked with: * Delivering exceptional service over the phone. * Reaching out with scripted openings and suggesting payment methods for overdue accounts. * Keeping customer records up-to-date, tracking call outcomes, and taking necessary notes. * Tackling other assigned duties with accuracy and attention to detail. Communication/Teamwork Skills: Strong communication skills and the ability to collaborate effectively within a team are key to excelling in this role. Technology Skills: Being tech-savvy, especially with Microsoft Outlook and phone systems, will give you an edge in this position. Work Environment: You'll be working in a comfy, climate-controlled office environment, mostly stationed at a desk handling calls, typing, and using computer resources to get your tasks done efficiently and accurately. Come be a part of our team at Credit Management Services, Inc., where we're an equal opportunity employer dedicated to fostering a professional and respectful workplace for all.
    $50k yearly 44d ago
  • Call Center Representative

    Village Pointe Toyota

    Call center representative job in Omaha, NE

    We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service appointments, they will also make outbound calls to existing customer to set up routine maintenance. At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Make outbound phone calls to existing customers in excess of 150 per day Answer inbound service and parts phone inquires Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office is a plus Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Must have previous call center experience Schedule Monday - Saturday 9:00am to 6:00pm (M-F). Schedule will vary and may change without warning
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Automotive

    Reynolds and Reynolds Company 4.3company rating

    Call center representative job in Omaha, NE

    ":"American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a Customer Service Representative - Automotive to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to: - Reviewing automotive contracts and evaluating maintenance claims - Obtaining any needed documentation from the customer to assist with processing maintenance claims - Assisting customers with general questions related to their contracts, and going over provisions on contracts - Using the AGWS system to log notes and input documentation","job_category":"Customer Service","job_state":"NE","job_title":"Customer Service Representative - Automotive","date":"2025-12-03","zip":"68101","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Technical certification or degree preferred~^~Strong customer service and phone skills~^~Previous automotive experience in service or automotive related customer service is a plus~^~Must be able to type a minimum of 30 WPM~^~Strong multitasking skills~^~ASE certifications a plus~^~Bilingual in English\/Spanish preferred","training":"On the job","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Professional development and training - Promotion from within - Paid vacation and sick days - Eight paid holidays - Referral bonuses Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $30k-36k yearly est. 54d ago
  • Delivery Customer Representative - Pepsi - SID

    Linpepco

    Call center representative job in Sidney, NE

    Tuesday, Wednesday, Thursday, and Friday - 4 day work week The purpose of this role is to deliver product to customer account. The Delivery Customer Representative is also responsible for stocking, rotating and merchandising product. We will train for this position. Job Duties and Responsibilities Drive truck to deliver product to customer account Prepare, receive and provide appropriate documentation for the delivery or pick up of product Reconcile route each day and turn in all required DSD reports Stack product according to customer specifications Collect empty pallets and shells from customer backroom Stock, rotate, and merchandise product as needed Develop and maintain good customer relations Maintain vehicle to company standards including cleanliness Complete pre- and post-trip inspections Perform other duties as necessary Job Requirements High School diploma or equivalent • A valid driver's license. "Class A" commercial driver's license as required for the assigned route and the ability to operate in Interstate commerce • Must be 21 years of age • A driving record that meets LinPepCo's Policy on Driver Records • A valid pallet jack certification • Knowledge of general merchandising • Basic knowledge of tablets • Effective oral and written communication skills • Observe and follow all safety procedures • Familiar with DOT regulations Work Environment and Equipment Work generally takes place in a customer account setting. Individuals must be able to use a tablet, as well as a two-wheel dolly and pallet jack. Company Overview and EEO Statement LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five Pepsi franchises in the Midwest, a full-line vending company, a full-service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. Disclaimer This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.
    $33k-50k yearly est. 11d ago
  • Customer Connections Representative

    Security Financial 4.3company rating

    Call center representative job in Lincoln, NE

    Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS 50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.
    $47k-60k yearly est. Auto-Apply 60d+ ago
  • Lloyds Banking Group - Customer Support - Lincoln

    Lloyds Banking Group

    Call center representative job in Lincoln, NE

    End Date Thursday 01 January 2026 Salary Range £25,000 - £25,000 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Lincoln. Working across our Lloyds and Halifax branches within a reasonable distance. HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You'll begin your journey in one of our branches, providing face-to-face support to our customers. You'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities. Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver outstanding service remotely. (we also connect via social media, web-chat and remote advice video calls) Grow Your Career with Our Skill Progression Framework At Lloyds Banking Group, we don't just offer jobs - we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us. Once you've built that foundation, we'll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles. About us From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions, who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you'll need * Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required) * The ability to quickly build relationships to give customers a fantastic experience. * The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing. * The commitment to deliver on your promises and going above and beyond for your customer. * A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met. * If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: * A generous pension contribution of up to 15% * An annual performance-related bonus * Private medical benefit with BUPA * Share schemes * Benefits you can adapt to your lifestyle, such as discounted shopping * 22 days' holiday (increases over time), with bank holidays on top * A range of wellbeing initiatives and generous parental leave policies * Salaries are reviewed annually on 1 April as part of our annual pay review Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.) At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
    $31k-40k yearly est. Auto-Apply 4d ago
  • Customer Connections Representative

    Assurity Group 4.2company rating

    Call center representative job in Lincoln, NE

    Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS 50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.
    $28k-45k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Wesco 4.6company rating

    Call center representative job in Omaha, NE

    As a _part-time_ Customer Service Representative, you will provide administrative support to the sales team. This part-time position can work up to 30 hours per week. You will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. You will assist the sales team with creating and managing reports, as well as any other clerical tasks as assigned. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. + Process payments for cash account customers. + Research and resolve customer problems, acting as the customer liaison between other departments when necessary. + Back-up support to sales counter with walk in and telephone inquiries. **Qualifications:** + High School Degree or Equivalent required + Associates' Degree (U.S.)/College Diploma (Canada) preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail \#LI-HD1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $25k-32k yearly est. 53d ago
  • Commissioning Agent - Data Center

    Olsson 4.7company rating

    Call center representative job in Omaha, NE

    Cedar Rapids, IA; Indianapolis, IN; Kansas City, MO; Lincoln, NE; Minneapolis, MN; Monroe, LA; Omaha, NE ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one. In this role, you'll: + Oversee daily commissioning activities with precision and accountability + Conduct thorough pre-functional and functional testing to validate system integrity + Collaborate with clients and internal teams to drive successful project outcomes + Champion quality and reliability to help secure repeat business from satisfied partners We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + 3+ years of experience in commissioning + Strong Knowledge base of Pre Functional and Functional Commissioning + Experience in Mechanical and Electrical systems + Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work + Ability to work with marketing and business development to gain new clients + Investigation and troubleshooting of problems to find solutions + Construction experience preferred \#LI-DD1 **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $27k-36k yearly est. 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Call center representative job in Lincoln, NE

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Lincoln area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $35k-47k yearly est. 60d+ ago
  • SALES REPRESENTATIVE / CUSTOMER SERVICE

    RNR Tire Express and Custom Wheels-Lawton, Ok

    Call center representative job in Lincoln, NE

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $35k-47k yearly est. 11d ago
  • Customer Support Representative

    Partnered Staffing

    Call center representative job in Lincoln, NE

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Skills Set Required: At least two years of customer service experience in a fast paced environment. Or 1 year medical terminology education/experience with 1 year of customer service experience. Must be career oriented, punctual, and willing to work nontraditional schedule. Strong ability to multi-task and leverage various systems to support one customer. Length of Assignment: Successful candidates could be considered temp to perm after 120 days Scheduled to start November 7th. Requesting 2 Spanish bi-lingual candidates (must be able to speak English clearly and distinctly). Bi-lingual rate will receive a 10% differential once training is complete and released to the floor. Work schedule is 9:00 to 6:00 while in training. Flex schedule between 9:00 am and 7:00 pm once assigned to teams. Pay rate: $13.00 Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans
    $13 hourly 16h ago
  • Commercial Lines Customer Service Representative

    Copple Insurance Agency

    Call center representative job in Lincoln, NE

    Job Description: The Commercial Lines CSR at Copple Insurance Agency, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Benefits/Perks Competitive Pay Profit Sharing Plan After 1 Year of Service. Minimum Contribution is 3% of Salary, but it has been 15% for the past 10-Years Group Medical Insurance Plan 401K Plan Professional Development Job Stability in a growing industry Compensación: $35,000.00 - $55,000.00 per year Looking for the path to the future you want? An insurance career is your answer. You define your own financial success. Roles can allow you to choose where, when, and/or how you work. You become a trusted adviser in your community. You score a career built to last. Know (almost) nothing about insurance careers? Check out insuremycareer.com. Find out which gig might be perfect for you. Take the quiz, here. Ready to a find a job? Search the available positions using the filters above. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.
    $35k-55k yearly Auto-Apply 60d+ ago
  • Customer Service Representative

    Copart 4.8company rating

    Call center representative job in Lincoln, NE

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $18-20.3 hourly Auto-Apply 15d ago
  • Customer Service Representative/Sales Associate

    Premier Rental Purchase

    Call center representative job in Hastings, NE

    Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Paid time off Parental leave Training & development Vision insurance General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties: Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation. Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner. Responsible for safeguarding all monies collected while in the field. Responsible for the proper care and movement of all merchandise in transport. Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customer's residence promptly. Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered. Answers the phone by the second ring in a pleasant and professional manner. Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves. Carefully check rental (lease) returns and promptly refurbish to “like new” condition. Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner. Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle. Responsible for helping receive new merchandise. Additional duties, as time permits include: Take customer order forms for the customers. Verify customer order forms Commit to achieving customer and revenue growth Assist in store cleaning Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid driver's license and a good driving record. Must have DOT certification (if required by law in your state). Must complete the training program and have one year of experience in a job requiring customer contact. Must be able to lift and carry loads up to seventy-five (75) pounds. Required Skills: A high degree of precision, accuracy, coordination, and knowledge of operational procedures. Ability to understand oral and written instructions. Ability to read, write and perform arithmetic functions quickly and accurately. Ability to reason and make independent decisions. Ability to manage situations with customers and associates. After training, working knowledge of all products in the inventory. Efforts, Demands, and Conditions: Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required. Must be able to cope with the emotional and mental stress associated with dealing with people and situations. Required to use a hand truck to move merchandise. Work is normally performed in the store, in the field, and in customers' homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions. Attending company or Premier Corp, Training Sessions may be necessary. Relationships: Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates. Compensation: $17.00 per hour Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values: Respect, Listen, and Respond Compassion with Accountability Integrity Above All Together We Succeed As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry. I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $17 hourly Auto-Apply 46d ago
  • Customer Service Representative/Sales Associate

    Premier Rental Purchase of Nebraska

    Call center representative job in Hastings, NE

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Paid time off Parental leave Training & development Vision insurance General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties: Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation. Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner. Responsible for safeguarding all monies collected while in the field. Responsible for the proper care and movement of all merchandise in transport. Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customers residence promptly. Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered. Answers the phone by the second ring in a pleasant and professional manner. Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves. Carefully check rental (lease) returns and promptly refurbish to like new condition. Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner. Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle. Responsible for helping receive new merchandise. Additional duties, as time permits include: Take customer order forms for the customers. Verify customer order forms Commit to achieving customer and revenue growth Assist in store cleaning Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid drivers license and a good driving record. Must have DOT certification (if required by law in your state). Must complete the training program and have one year of experience in a job requiring customer contact. Must be able to lift and carry loads up to seventy-five (75) pounds. Required Skills: A high degree of precision, accuracy, coordination, and knowledge of operational procedures. Ability to understand oral and written instructions. Ability to read, write and perform arithmetic functions quickly and accurately. Ability to reason and make independent decisions. Ability to manage situations with customers and associates. After training, working knowledge of all products in the inventory. Efforts, Demands, and Conditions: Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required. Must be able to cope with the emotional and mental stress associated with dealing with people and situations. Required to use a hand truck to move merchandise. Work is normally performed in the store, in the field, and in customers homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions. Attending company or Premier Corp, Training Sessions may be necessary. Relationships: Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
    $27k-36k yearly est. 16d ago

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