Call center representative jobs in New Orleans, LA - 284 jobs
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Customer Support Representative
Culligan International 4.3
Call center representative job in Jefferson, LA
Benefits: * Competitive salary * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * Vacation, paid time off * Company-paid training
* Employee discounts for Culligan in-home products
* Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
Qualifications
* High school diploma or GED
* College degree
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
* Experience with Service Titan software is strongly preferred.
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $15.00 - $20.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$15-20 hourly 14d ago
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Call Center Representative
Elevare Branding
Call center representative job in New Orleans, LA
Elevare Branding is a forward-thinking company dedicated to delivering exceptional client experiences through professionalism, clarity, and human connection. We believe strong communication is the foundation of successful brands, and our teams play a vital role in representing our values with excellence. At Elevare Branding, we invest in people, provide structured growth paths, and foster an environment where performance and development go hand in hand.
Job Description
We are seeking a motivated and detail-oriented CallCenterRepresentative to join our team in New Orleans. This role is ideal for individuals who excel in communication, enjoy assisting clients, and thrive in a structured, professional environment. As a CallCenterRepresentative, you will be a key point of contact, ensuring every interaction reflects our commitment to quality and reliability.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information and assistance to clients
Document call details and maintain organized records
Follow established communication guidelines and internal procedures
Collaborate with internal teams to ensure smooth client support
Maintain a consistent level of professionalism and attention to detail
Qualifications
Strong verbal communication skills
Clear, professional phone presence
Ability to manage multiple tasks efficiently
Attention to detail and strong listening skills
Reliability, punctuality, and a strong work ethic
Comfortable working in a structured callcenter environment
Additional Information
Competitive salary ($45,000 - $49,000 per year)
Growth opportunities within the company
Structured training and ongoing support
Stable, full-time position
Professional and collaborative work environment
$45k-49k yearly 2d ago
Call Center Representative
116508 Innovation at Work
Call center representative job in New Orleans, LA
• The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.
• The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information.
• The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy.
• The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician.
• The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel.
• The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents.
• The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls.
• The Telephone Operator shall provide general information and refer information to the appropriate services.
• The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc.
• The Telephone Operator shall provide general and patient information to direct person-to-person contacts.
• The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes.
• The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions.
• The Telephone Operator shall safeguard immediate work area from unauthorized visitors.
• The Telephone Operator shall accept collect calls as authorized by SLVHCS policy.
• The Telephone Operator shall conduct personal business through the use of public telephones.
• The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice.
Requirements
EDUCATION AND QUALIFICATIONS:
• Associate Degree or equivalent.
MINIMUM REQUIRED SKILLS/EXPERIENCE:
• The Telephone Operator should have two years of previous switchboard experience.
• The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.
• The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions.
• The Telephone Operator shall perform various communications and/or emergency activities.
$23k-31k yearly est. 60d+ ago
Call Center Representative - Louisiana Pain Specialists
Resolve Pain Solutions
Call center representative job in New Orleans, LA
About Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering.
Position Summary
As a CallCenterRepresentative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism.
Key Responsibilities
Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner.
Schedule, reschedule, and confirm appointments according to provider availability and patient needs.
Verify insurance eligibility and coverage and collect or update patient demographic and contact information.
Triage calls appropriately, transferring to clinical staff or other departments as needed.
Document all patient interactions accurately in the electronic medical record (EMR) system.
Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care.
Manage high call volume while maintaining quality service standards and productivity metrics.
Qualifications
High school diploma or equivalent (required).
Minimum 1 year of callcenter, front desk, or customer service experience, preferably in a healthcare setting.
Familiarity with medical terminology, insurance verification, and EMR systems is a plus.
Bilingual in English and Spanish is a strong advantage.
Excellent verbal and written communication skills.
Ability to handle confidential information with discretion and comply with HIPAA regulations.
Strong organizational and multitasking abilities.
Compassionate, patient-focused mindset.
$23k-31k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Luxury Bath Technologies
Call center representative job in New Orleans, LA
Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch.
We are looking to hire an experienced CallCenterRepresentative at our Harahan, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Base salary per hour based on competitive hourly pay plus commission. Room for advancement.
Limited positions available. APPLY NOW!
Job duties include:
Schedule and confirm appointments
Answer inbound calls and make outbound calls
Customer Service
Manage sales reps schedules
Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities.
**************
$23k-31k yearly est. Auto-Apply 2d ago
Call Center Representative
Entertainment Travel Associates 3.8
Call center representative job in New Orleans, LA
About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction
We're looking for an energetic CallCenterRepresentative to support structured, people-focused service initiatives. This role is ideal for someone who enjoys teamwork and developing confidence in a dynamic environment.
Responsibilities
Support customer interactions during daily on-site activities.
Assist with service initiatives and team objectives.
Help ensure smooth and positive experiences.
Maintain a professional and approachable presence.
Collaborate closely with team members to meet daily goals.
What We Offer
Hands-on training and ongoing coaching.
A youthful, team-oriented workplace culture.
Opportunities for growth into advanced service roles.
Performance-based incentives and recognition.
If you're ready to grow in a dynamic service role, apply today.
Qualifications
Positive, energetic, and people-oriented.
Comfortable in structured, fast-paced settings.
Reliable and eager to learn.
Team-focused with a professional attitude.
Additional Information
Competitive Salary
Flexible Work Schedule
Paid Time Off (PTO)
Health & Wellness
Professional Development
Employee Discounts
$23k-30k yearly est. 4d ago
Call Center Specialist
Solar Alternatives 4.4
Call center representative job in Harahan, LA
Why Solar Alternatives?
Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our CallCenter Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.
In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.
Requirements
Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
A self-motivated, entrepreneurial mindset that is proactive and results-driven
Organized and goal-oriented with strong phone call and email etiquette
Able to set appointments with potential clients that can lead to sales opportunities
Maintain and update lead data in the company CRM tool
Initiate and support the sales process for the broader team
Consistent work schedule and reliable availability
Present yourself professionally and maintain a positive attitude with all prospects
Benefits
Benefits:
Base of $17 per hour plus commission per appointment set
Two weeks paid leave, plus 7 bank holidays
Health insurance, vision & dental
401K with company match
Advanced product and sales training to ensure success
Use of professional company tools including customized CRM and VOIP system
The peace of mind that comes with offering only best in class products, installation, and services
$25-35 hourly Auto-Apply 60d+ ago
Airport Customer Service Agent
GAT 3.8
Call center representative job in Kenner, LA
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$20k-26k yearly est. 6d ago
Call Center Representative
La Health Solutions
Call center representative job in Metairie, LA
Monarch Medical Management is seeking a dependable and compassionate CallCenterRepresentative to join our fast-paced, high call volume healthcare callcenter. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey.
The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential.
$23k-31k yearly est. 60d+ ago
Video/Call Center Representative
Xplore Federal Credit Union
Call center representative job in Metairie, LA
Full-time Description
The Financial Specialist will engage with members in a blended Video/-CallCenter environment consisting of telephone, interactive video, web chat, secure email, and online credit union interactions. Member interactions will be handled through interactive video, phone, email, live chat, and other electronic forms of communication. The Financial Specialist will work as part of a team under the direction of the Financial Specialist Manager. This representative will support department objectives through direct member interactions, adhere to quality standards, and perform administrative tasks.
Essential Functions/Responsibilities:
Provide exceptional member service through quality conversations and timely communications.
Conducts work in a Video/CallCenter environment and in a variety of computer programs.
Ethically conducts operational tasks related to protecting members and credit union assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining, and ensuring the accuracy of all regulatory and procedural documentation.
Protects all member information and credit union trade secrets and business records as confidential and follows all credit union policies for communication with members, vendors, and associates.
Provide front-line member support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat, or other Digital Channels.
Process member support requests and inquiries, including, but not limited to Reg E Inquiries, Stop Payments, ACH inquiries, and Account Information. Close accounts, Password Reset, etc.
Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, deliver fulfillment materials, and upload approved accounts.
Maintain a personally professional and presentable appearance in all internal and external member interactions.
Be fully proficient with the video/phone system and online credit union tasks.
Engage with members in a professional and friendly manner while providing a positive brand experience during each member's interaction.
Maintains current knowledge and consistent compliance with regulations and credit union policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training.
Assist with troubleshooting and issue resolution tasks associated with the Video Banking or Telephone System and liaise appropriately with the Financial Specialist Manager, Branch, Operations, and/or IT staff in problem identification and resolution.
Work with individuals in other departments (retail branches, deposit operations, online credit union, and member relations) to address Video/CallCenter Department issues and escalations.
Regular attendance is required, working at the worksite during regular Video/CallCenter business hours.
Must have the ability to effectively cross-sell credit union products and services.
Collaborates with team members during times of excess workload to pick up overflow tasks.
Utilizes communication skills to identify and address members' needs while representing the Credit Union in a positive way.
Contributes to building profitable, long-term relationships with our members to reach our business objectives.
Works harmoniously with others with exemplary interpersonal skills.
Works on strict deadlines which require prompt attention to detail and reliable attendance.
Work Schedules:
Monday - Friday
8:00 AM - 5:00 PM
Location:
5500 Veterans Memorial Blvd., Metairie, LA 70003
Required Skills/Abilities:
Ability to communicate effectively in person, on-screen, over the phone, and in writing.
Ability to solve problems while working directly with external and/or internal members. Familiarity and high comfort level with a variety of electronic forms of communication, phone, video, social media, email, etc.
Strong attention to detail and ability to complete work accurately.
Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products.
Ability to think logically in order to analyze situations, resolve problems, and make sound decisions.
Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems.
Strong employee coaching skills.
Good organization and time management skills.
Ability to listen, develop/suggest solutions to problems, and retain confidential information.
Our full-time employees enjoy amazing benefits, including:
Medical, Dental, Vision, and Basic Life Insurance
Employer - Paid Supplemental Health Insurance
STD & Employer-Paid LTD
PTO & Paid Holidays
Requirements
Education and Experience:
High School Diploma or equivalent.
1-year member service, retail credit union, or equivalent experience.
Knowledge of credit union products and services (preferred).
$23k-31k yearly est. 60d+ ago
Call Center Representative
Monarch Medical Management
Call center representative job in Metairie, LA
Monarch Medical Management is seeking a dependable and compassionate CallCenterRepresentative to join our fast-paced, high call volume healthcare callcenter. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey.
The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential.
Key Responsibilities
Patient Communication and Support
Handle a high volume of inbound and outbound calls daily in a courteous and professional manner
Use approved call scripts to assist patients with scheduling, inquiries, and follow-ups
Focus on one-call resolution, directing calls or taking detailed messages when needed
Appointment Scheduling and Coordination
Schedule, reschedule, and cancel appointments in eClinicalWorks (eCW)
Complete necessary scheduling checklists (such as Ortho Spine or Ortho Extremity)
Coordinate patient transportation (such as Uber) and confirm logistics
Follow up on approvals and referrals with attorneys, clinics, and insurance carriers
Patient Records and Insurance Management
Accurately collect and verify patient demographics and insurance details
Maintain and update patient accounts, including Workers' Compensation cases
Administrative Support and Documentation
Enter, retrieve, and update patient records in electronic health systems
Manage email communications with attorneys, providers, and internal departments
Process medical record requests and send necessary documents securely
Compliance and Confidentiality
Comply with HIPAA, privacy policies, and clinic procedures
Stay current with healthcare regulations and insurance policy changes
Qualifications
High school diploma or equivalent required; some college preferred
Experience handling high call volumes in a healthcare or customer service setting is strongly preferred
Familiarity with eClinicalWorks and medical terminology is a plus
Strong multitasking skills and attention to detail
Proficient in using computer systems and electronic health records (EHR)
Excellent communication and interpersonal skills
Benefits
Health, vision, and dental insurance after 60 days
Paid time off (PTO)
Continued education opportunities
Retirement plan options
If you are passionate about helping others and thrive in a dynamic callcenter environment, we encourage you to apply.
Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
View all jobs at this company
$23k-31k yearly est. 60d+ ago
Customer Service Rep
Watch Systems 3.7
Call center representative job in Mandeville, LA
Summary/Objective
The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides timely and accurate information to incoming customer order status and product knowledge requests.
Processes customer orders/changes/returns according to established department policies and procedures.
Provides timely feedback to the company regarding service failures or customer concerns.
Partners with the sales team to meet and exceed customer's service expectations.
Competencies
Customer/Client Focus.
Problem Solving/Analysis.
Time Management.
Communication Proficiency.
Teamwork Orientation.
Technical Capacity.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Travel
No travel is expected for this position.
Required Education and Experience
Customer service experience.
Computer experience.
Preferred Education and Experience
Customer service experience with independent sales force.
Additional Eligibility Qualifications
None
Work Authorization/Security Clearance
Must pass a background check
AAP/EEO Statement
Watch Systems LLC provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$22k-27k yearly est. Auto-Apply 3d ago
Inbound Call Centre Agent
Compass Innovate
Call center representative job in New Orleans, LA
Are you a great communicator who thrives on helping people? Do you love turning conversations into solutions? If youre looking for a fun, fast-paced role where every call makes a difference, we want YOU to join our team as an Inbound Call Centre Agent!
What Youll Be Doing
Be the Voice of Support: Answer inbound calls with professionalism, energy, and a smile you can hear over the phone.
Problem Solving Pro: Listen to customer needs, answer questions, and provide tailored solutions.
Create Positive Experiences: Every call is a chance to deliver excellent service and make someones day better.
Stay Organized: Keep accurate records of conversations and outcomes using our systems.
Collaborate with a Fun Team: Work alongside supportive team members and leaders who celebrate your success.
What Were Looking For
A People Person: You love talking, listening, and engaging with customers.
Strong Communicator: Clear, friendly, and professional over the phone.
Problem Solver: Quick on your feet and ready to find solutions for customers.
Energetic & Positive: A great attitude goes a long way, and its contagious!
Dependable & Organized: Reliable and able to multitask in a dynamic environment.
Tech-Savvy: Comfortable learning and navigating call centre systems and tools.
Why Youll Love Working With Us
Flexible Scheduling: Full-time and part-time positions to suit your lifestyle.
Growth Opportunities: Were committed to helping you grow your skills and advance your career.
Supportive & Fun Work Environment: Join a team that values teamwork, positivity, and making work enjoyable.
Training Provided: No call centre experience? No problem! Well provide full training to set you up for success.
Competitive Pay & Benefits: Get rewarded for your hard work with a competitive salary and additional perks.
Why Join Our Team?
At our inbound call centre, every call is an opportunity to help someone, solve a problem, and create a lasting impression. We believe in a fun, energetic, and supportive work environment where your skills are valued and your growth is encouraged.
How to Apply
Ready to take the next step in your career?
$20k-26k yearly est. 60d+ ago
Call Center Specialist
Metairie Bank 3.6
Call center representative job in Metairie, LA
←Back to all jobs at Metairie Bank CallCenter Specialist
Metairie Bank is an EEO Employer - M/F/Disability/Protected Veteran Status
Responsible for providing service and support for customers via telephone, email, and online chat. Must respond to customer requests that can be routine in nature or require extensive research. Research may include using problem solving skills to identify and resolve issues with payment systems, mobile banking, internet banking, and other transaction or account related situations.
Essential Job Functions
Manage and direct incoming calls, emails and online chats from customers, potential customers, vendors, and other general inquiries.
Provide excellent customer service and develop customer relationships.
Research solutions to customer issues and escalate the call to the appropriate department when the issue exceeds position authority.
Assist customers with Electronic Banking platforms following bank policy and procedures (i.e. Online, Mobile and Telephone Banking, Debit Cards, etc).
Education and Experience
High school diploma or equivalent required.
One to two years of banking experience preferred.
Metairie Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
Please visit our careers page to see more job opportunities.
$26k-30k yearly est. 3d ago
Customer Service Agent
Ghost City Tours
Call center representative job in Covington, LA
Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment?
Then we want you to come work with us! We will train you!
Responsibilities include:
Answering customer questions and inquiries by phone, email, and live chat on our website
Taking and processing orders for our customers who purchase tickets
Use Sales skills to obtain a high call to sale ratio
Data entry, helping to keep track of our customers' data
Assisting with other projects around the office
If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position.
You MUST:
Be available to work weekends and rotating holidays
Be dependable
Have a desire to help our customers
Have a great 'phone' personality - Having a great in person one helps too
Understand that our guests are our #1 priority
Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking".
We look forward to hearing from you!
$19k-25k yearly est. 60d+ ago
Auto Dealer Call Center Operator
Northshore Toyota
Call center representative job in Covington, LA
Business Development Center (BDC) Representative
The Business Development CenterRepresentative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
Medical
Health Savings Account
Dental
Vision
Basic Life Insurance
Supplemental Life Insurance
Short Term Disability
Long Term Disability
Accident
Critical Illness
Cancer Insurance
About Us
Welcome to our Employment Opportunities page!
Northshore Toyota is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
$23k-32k yearly est. 8d ago
DISTRIBUTION CENTER MERCHANDISE PREP ASSOCIATE
DSG 4.6
Call center representative job in Covington, LA
Ashley has immediate openings for Entry and Senior level Distribution Center Associates and Merchandise Prep Associates. No Experience Necessary and Advancement Opportunities available! Distribution Center Associates and Merchandise Prep Associates work in a warehouse setting unloading trucks, moving, lifting, and unpacking and prepping furniture and mattresses.
NOW OFFERING ON DEMAND PAY
Pay: $15.00 to $15.50 per hour
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:
* Competitive Pay
* Generous Paid Time Off (PTO)
* Opportunity for advancement
* Medical, Dental, Vision, & Retirement Benefits
* 401k Plan
* Employee Purchase Discounts of 30% or more
KEY JOB RESPONSIBILITIES:
* Unloading trucks, moving, lifting, and unpacking furniture and mattresses.
* Assemble and prep furniture for delivery or pick-up.
* Ensure the company objective of total customer satisfaction and quality first expectation.
* Ability to locate merchandise in designated shipping bays for delivery.
* Responsible to repackage all returned, pulled, repaired or return to vendor merchandise prior to relocation into racks.
* Service customers by assuming all aspects of warehouse customer pickups, including unpacking, inspection, meeting customers, payment and loading.
* Must be able to safely maneuver furniture on a two-wheel dolly without the aid of another person.
* Cleaning and organizing warehouse.
* Assist with various warehouse tasks when needed.
* Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES:
* Ability to communicate in the English language in both speech and writing.
* Ability to carry out goals and instructions and to follow through on assignments.
* Demonstrates a customer focus.
* Ability to safely move up to 50 lbs. or more with assistance
* Ability to maintain heavy physical activity during shift.
* Ability to use a two-wheeler.
* Ability to bend, stoop, reach, stand, and walk frequently.
* Ability to work in in-door/out-door climate.
PHYSICAL REQUIREMENTS:
* Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to read reports, view computer screen, etc.
* Must be able to hear and understand speech to interact with others.
* Must be able to speak so that others will be able to understand.
* Will remain on one's feet in an upright position and move about on foot.
* Will bend, squat, stoop, kneel, crouch and reach at or above shoulder level.
* Will lift and carry objects up to 50 lbs. or more with assistance; transport loads of up to 100 lbs or more.
* Will work predominately in a warehouse environment; Potential exposure to oil, latex, and spray paint, household chemicals, biological odors and household dusts; moderate office noise.
Ashley is an Equal Opportunity Employer. Ashley does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
$15-15.5 hourly 35d ago
Call Center Representative
Elevare Branding
Call center representative job in New Orleans, LA
Elevare Branding is a forward-thinking company dedicated to delivering exceptional client experiences through professionalism, clarity, and human connection. We believe strong communication is the foundation of successful brands, and our teams play a vital role in representing our values with excellence. At Elevare Branding, we invest in people, provide structured growth paths, and foster an environment where performance and development go hand in hand.
Job Description
We are seeking a motivated and detail-oriented CallCenterRepresentative to join our team in New Orleans. This role is ideal for individuals who excel in communication, enjoy assisting clients, and thrive in a structured, professional environment. As a CallCenterRepresentative, you will be a key point of contact, ensuring every interaction reflects our commitment to quality and reliability.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information and assistance to clients
Document call details and maintain organized records
Follow established communication guidelines and internal procedures
Collaborate with internal teams to ensure smooth client support
Maintain a consistent level of professionalism and attention to detail
Qualifications
Strong verbal communication skills
Clear, professional phone presence
Ability to manage multiple tasks efficiently
Attention to detail and strong listening skills
Reliability, punctuality, and a strong work ethic
Comfortable working in a structured callcenter environment
Additional Information
Competitive salary ($45,000 - $49,000 per year)
Growth opportunities within the company
Structured training and ongoing support
Stable, full-time position
Professional and collaborative work environment
$45k-49k yearly 1d ago
Call Center Specialist
Solar Alternatives 4.4
Call center representative job in Harahan, LA
Job Description
Why Solar Alternatives?
Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our CallCenter Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.
In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.
Requirements
Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
A self-motivated, entrepreneurial mindset that is proactive and results-driven
Organized and goal-oriented with strong phone call and email etiquette
Able to set appointments with potential clients that can lead to sales opportunities
Maintain and update lead data in the company CRM tool
Initiate and support the sales process for the broader team
Consistent work schedule and reliable availability
Present yourself professionally and maintain a positive attitude with all prospects
Benefits
Benefits:
Base of $17 per hour plus commission per appointment set
Two weeks paid leave, plus 7 bank holidays
Health insurance, vision & dental
401K with company match
Advanced product and sales training to ensure success
Use of professional company tools including customized CRM and VOIP system
The peace of mind that comes with offering only best in class products, installation, and services
$25-35 hourly 25d ago
AUTO DEALER CALL CENTER OPERATOR
Northshore Toyota
Call center representative job in Covington, LA
Job Description
Business Development Center (BDC) Representative
The Business Development CenterRepresentative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
Medical
Health Savings Account
Dental
Vision
Basic Life Insurance
Supplemental Life Insurance
Short Term Disability
Long Term Disability
Accident
Critical Illness
Cancer Insurance
About Us
Welcome to our Employment Opportunities page!
Northshore Toyota is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
How much does a call center representative earn in New Orleans, LA?
The average call center representative in New Orleans, LA earns between $21,000 and $36,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in New Orleans, LA
$27,000
What are the biggest employers of Call Center Representatives in New Orleans, LA?
The biggest employers of Call Center Representatives in New Orleans, LA are: