Call center representative jobs in North Little Rock, AR - 186 jobs
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Call Center Representative
Customer Service Representative
Associate Customer Service Representative
Call Center Agent
Associate Customer Service Representative
All Lines Technology 3.3
Call center representative job in Little Rock, AR
The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities:
Handle customer inquiries and resolve issues promptly and professionally.
Analyze customer service needs and communicate effectively with service and technical departments.
Solve basic customer problems while ensuring a positive customer experience.
Frequently report to the Customer Service Manager.
Experience Level:
Level II: 3-5 years of experience in customer service or a related field.
$26k-33k yearly est. Auto-Apply 4d ago
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Associate Customer Service Rep II
Lancesoft 4.5
Call center representative job in Alexander, AR
Job Title: Sales Associate Customer Service Rep II Duration: 12+months Pay Range: $19.70/hr
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
Frequently reports to the Customer Service Manager.
Responsibilities:
May respond to e-mail inquiries.
Customer service is the primary function but may include minimal selling or promotion of products or services.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Requires ability to navigate a computerized data entry system or other relevant applications.
Handles customer service inquiries and problems via the telephone and records consistent problem areas
Calls are basic and routine.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Requires limited knowledge of the organization, products, and/or services.
Education and Experience:
Associates or Bachelor's Degree required.
3-5 years related experience in manufacturing setting
Skills and Knowledge:
Good comprehension of the English language, both written and verbal.
Basic computer skills.
Great intrapersonal skills
Great communication skills
$19.7 hourly 16d ago
Call Center Representative/Showroom Consultant
Bath Planet
Call center representative job in Little Rock, AR
Job Description
Appointment Setter/CallCenter/Showroom Consultant
Join our team and work at our new showroom in Little Rock at the Park Plaza Mall!.
Bath Planet of Arkansas is proud to offer bathroom remodeling services and shower installation to homeowners in the Little Rock, Arkansas region. We have provided our clients with high quality fixtures and products, and we have everything you need to bring your bathroom remodeling dreams to life.
As part of our team, you will contribute by welcoming customers to our showroom, introduce them to our product and generate leads.
We are looking for talented individuals, skilled in customer service, marketing and telecommunications. Full-time and part-time positions available: applicants without night / weekend availability need not apply.
Paid weekly (hourly rate) Plus bonus depending on experience.
Responsibilities include but are not limited to:
Creating a positive experience for the customer by presenting our products in a cheerful and welcoming manner
Obtaining and tracking consumer information
Scheduling appointments in store and over the phone
Answering inbound calls and making outbound calls
Convert walk-ins to appointments for Design Consultants.
Qualifications:
No experience necessary, will train
Ability to sell in a cheerful and friendly matter, speak with others, actively listen and assess their needs
A “customer comes first” attitude; give them your full attention
An outgoing personality
Ability to sit for periods of 4 - 5 hours
If you have these qualities, we want to meet you NOW!
**************
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$21k-28k yearly est. 15d ago
Call Center Agent I
Arkansas Federal Credit Union 4.0
Call center representative job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open-door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
NO weekends!
4 weeks paid time off plus 11 paid holidays in the first year.
Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents.
Life Insurance at no cost to our employees.
Advancement opportunities.
Incentive compensation opportunities.
Learning and development opportunities.
Employer paid Long Term Disability and Life Insurance.
401(k) matching plus additional pension plan at $0 cost to employee.
Education Assistance.
Paid community involvement up to 48 hours for hourly employees
The role…
As a CallCenter Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Your primary responsibilities will consist of:
Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries.
Building positive relationships and earn member trust to retain long-term connections
Understanding Arkansas Federal products and services in order to enhance member experience
Current Schedule(s) Available…
We are looking to fill positions at our new HQ in Little Rock. Hours of operation are 7:00 a.m. - 6:00 p.m.
To succeed, you…
Are friendly, conversational and trustworthy
Are proficient in using callcenter software and multichannel tools
Are passionate and sincerely concerned for others
7-11 months experience in banking or in customer service within the last 2 years
Are educated with at least a high school diploma or equivalent
Are familiar with our industry and products (not required, but preferred)
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$28k-32k yearly est. Auto-Apply 4d ago
Call Center Agent
Job Listingsarkansas Federal Credit Union
Call center representative job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open-door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
NO weekends!
4 weeks paid time off plus 11 paid holidays in the first year.
Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents.
Life Insurance at no cost to our employees.
Advancement opportunities.
Incentive compensation opportunities.
Learning and development opportunities.
Employer paid Long Term Disability and Life Insurance.
401(k) matching plus additional pension plan at $0 cost to employee.
Education Assistance.
Paid community involvement up to 48 hours for hourly employees
The role…
As a CallCenter Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Your primary responsibilities will consist of:
Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries.
Building positive relationships and earn member trust to retain long-term connections
Understanding Arkansas Federal products and services in order to enhance member experience
Current Schedule(s) Available…
We are looking to fill positions at our new HQ in Little Rock. Hours of operation are 7:00 a.m. - 6:00 p.m.
To succeed, you…
Are friendly, conversational and trustworthy
Are proficient in using callcenter software and multichannel tools
Are passionate and sincerely concerned for others
7-11 months experience in banking or in customer service within the last 2 years
Are educated with at least a high school diploma or equivalent
Are familiar with our industry and products (not required, but preferred)
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$23k-33k yearly est. Auto-Apply 1d ago
Customer Service Representative - March 2026 Start - Inbound Only
Principle Choice Solutions LLC
Call center representative job in Little Rock, AR
Job DescriptionInbound CallCenterRepresentative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound callcenter. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you!
What You'll Do
Answer incoming calls and assist customers with their questions.
Provide excellent service with a positive approach.
Document call details in our systems.
Solve problems and help customers find solutions.
Work with a variety of people and build positive relationships.
Stay up-to-date on our processes and procedures.
What We Offer
Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97
Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time
Comprehensive health, dental, and vision.
Paid time off, paid sick time and paid holidays (11)
401(k) with employer matching
Tuition assistance and employee support programs
Paid training and all equipment provided
Opportunities for advancement
Friendly, business casual work environment
What You'll Need
High school diploma or GED
Great communication skills and a desire to help others
Attention to detail and reliability
Ability to adapt and work well in a team
Preferred 1 year of callcenter experience
General office skills and knowledge of standard office computer equipment
Ability to obtain and pass a VA government background check
Two forms of valid ID (one must be a REAL ID or U.S. passport)
U.S. citizenship (work sponsorship not available)
Machines and Equipment:
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.
Physical Activity:
The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements.
Working Conditions:
The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
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$17.2-22 hourly 11d ago
Customer Service Representative
Sirius Staffing
Call center representative job in Little Rock, AR
Sirius Staffing is seeking multiple Customer Service Representatives to support the daily billing operations for large industrial and commercial customers in Little Rock, AR.Remote: Monday & FridayOn-site: Tuesday-ThursdayPay Rate: $19.70/hour Summary: This role is responsible for customer account maintenance, resolving billing concerns, and ensuring accurate billing, payment processing, and credit and collection activities. The position requires frequent collaboration with cross-functional teams and participation in ongoing process improvement initiatives.RESPONSIBILITIES:
Respond to customer inquiries regarding accounts, billing, products, and services via phone, email, or in person.
Investigate and resolve customer billing issues, disputes, and service concerns.
Research customer accounts and meter data, document findings, and ensure accurate and timely resolution.
Generate and distribute billing for an assigned portfolio of accounts.
Maintain quality control processes, identify data inconsistencies, and report issues as needed.
Track, measure, and report daily operational metrics and controls.
Document processes using standardized organizational methodologies.
Provide daily account analysis and assist with resolving complex or technical issues.
Perform quarterly audit testing following defined protocols and maintain records for compliance and data integrity.
Coordinate with internal departments to meet customer service needs and resolve escalated issues.
Support new automations and programs by participating in requirements definition, testing, and process recommendations.
Assist team members with workload as capacity allows.
Provide informal guidance to peers and clearly explain procedures and information when needed.
REQUIREMENTS:
Associate's degree in a technical or business-related field and 0-2 years of related experience (customer service, data entry, account management, etc.), OR
In lieu of a degree, a minimum of 2+ years of relevant work experience.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Strong analytical skills with the ability to manage multiple assignments.
Excellent verbal and written communication skills.
Ability to independently research, analyze, and resolve straightforward problems.
Ability to follow established guidelines, policies, and procedures.
High attention to detail with a strong focus on accuracy and quality.
Ability to work collaboratively across teams and support shared objectives.
Sirius Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
$19.7 hourly 8d ago
Customer Service Representative
Genpt
Call center representative job in Stuttgart, AR
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
COMPENSATION: $18.00 - $22.00/Hour
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$18-22 hourly Auto-Apply 6d ago
Customer Service Representative - State Farm Agent Team Member
Joe Sitzman-State Farm Agent
Call center representative job in North Little Rock, AR
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened in 2023 and is powered by a team of 5 hardworking and motivated individuals. Ive been with State Farm since 2016, starting as a team member before opening my own office. That experience gave me a deep understanding of what it takes to build a strong, customer-focused agency.
I was a collegiate athlete at Lyon College and now enjoy life with my wife and son. We love being part of this community and are proud to give back through frequent sponsorships, volunteer work with food banks, and partnerships with local schools.
We offer benefits including PTO and a life insurance stipend, along with a supportive, welcoming environment where team members feel valued. Our culture is built on positivity, collaboration, and growth, and were looking for individuals who thrive in that kind of atmosphere.
If youre looking for a place where you can grow, feel supported, and make a meaningful impact, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Joe Sitzman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-32k yearly est. 21d ago
Customer Service Representative/Springdale
The Rogers Company 4.8
Call center representative job in Conway, AR
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.
Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE/Administrative Support position at our quarry in Springdale Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures; requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, dispatch trucks as backup for other on site staff.
Job Details:
Minimum starting wage $18/hr
Full Time/ Permanent
Must be willing to work overtime
Mon-Fri, typical hours are 45-50 per week 6a-3p or 7a-4p
Occasional Saturday required
Job Requirements:
Provide friendly, professional, and thorough customer service
Take and input customer orders
Dispatch trucks for delivery of materials
Assist sales staff with customer service responsibilities
Promote team atmosphere at location and across the division
May be called upon at the discretion of Managers to perform other duties
Qualifications
High school diploma required
Previous experience CSR/dispatch a plus
Previous experience processing payroll a plus
Proficiency with Microsoft Office applications
Excellent customer service skills
Detail oriented with a high degree of accuracy with the ability to multi-task
Ability to work with minimal supervision
Excellent communication skills both oral and written
Must be able to pass a pre-employment drug screen
Must provide valid I9 documentation of worker eligibility
Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.
As a Rogers Group employee, you will have access to our competitive company perks, including:
Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401(k) with company contribution and match at one year of service.
Company provided Short- and Long-Term Disability.
Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
Paid vacation available after 180-day probationary period and accrued based on years of service.
Annual performance-based merit increases.
Career growth/advancement opportunities.
RGI EEO Statement
An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.
All applications are accepted online at ***********************
$18 hourly Auto-Apply 60d+ ago
Customer Service Representative - Little Rock, AR
Kedia Corporation
Call center representative job in Little Rock, AR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-32k yearly est. 1d ago
Customer Service Rep II
Customs Goods
Call center representative job in Little Rock, AR
Summary/Objective: Position is responsible for performing duties detailed in CSR I job description. In addition, CSR II is responsible for responding to escalated and more complex inquiries on a broader scope of topics. Tasks may require simple adaptation and interpretation of provided reference materials.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for supporting the operation, including, but not limited to the following activities: Processing Client Orders or Receipts, Order Confirmations, Carrier Communications and Handling General Account Records.
Communicate professionally, effectively and promptly with customers by telephone or written to provide information and support regarding the day to day business or whatever the inquiry that may arise by either customer or staff.
Active participation in maintaining the data integrity of account information stored in the Company internal systems.
Responsible for providing the departmental support functions on Client as assigned.
Utilize the facility Information Systems to perform tasks related to Client account, such as, but not limited to: order entry, inventory inquiries, receipt processing
Must be able to utilize and accurately complete daily reports and worksheets as required by both Client and Management.
Ensuring accurate order entry and release of same information to staff as needed. Answer customer billing questions.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Contact customers to respond to inquiries or to notify them of their order status or any adjustments.
Assist in accurately tracking Client activities and complete daily spreadsheets.
Confer with customers by telephone, email or in person to provide information about products and services, shipping and receiving, to take orders or to obtain details of same.
Monthly billing responsibilities including close and enter charge codes for orders, receivers/work orders
Prepare documents, such as work orders, bills of lading, shipping orders, commercial invoices, master BOL's, packing lists and barcode labels to route materials
Must be able to effectively communicate with other Associates, Supervisors, Managers and Senior Management.
Other duties as assigned
Core Behaviors:
Demonstrate to comply with Custom Goods' Core Behavior:
Servant Leadership
Passion for Excellence
Integrity
Resilient
Intense Safety Focus
Trust
Required Education and Experience
High school diploma or GED and two years' related experience.
Experience in distribution/fulfillment environment is preferred.
Knowledge of Microsoft Office/Outlook/ Warehouse Management System (WMS)
Have excellent oral and written communication skills
Excellent data entry skills. Ability to pay close attention to detail for typing, filing, sorting and proofing.
Must be able to be professional at all time and flexible with changing situations.
Must be able to communicate effectively orally and in writing
Upholds organizational values
AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods' employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
$25k-32k yearly est. Auto-Apply 21d ago
Customer Service Representative - State Farm Agent Team Member
Pat Frizzell-State Farm Agent
Call center representative job in Little Rock, AR
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Pat Frizzell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-32k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Justin Terry-State Farm Agent
Call center representative job in Little Rock, AR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-32k yearly est. 2d ago
Customer Service Representative
Conway Regional Medical Center 4.6
Call center representative job in Conway, AR
Seeking a dependable and detail-oriented Phone Operator to serve as a primary point of contact for patients. This role is responsible for scheduling patient appointments and making necessary adjustments as they arise, handling medical record requests, completing messages and tasks, and supporting daily administrative operations. The ideal candidate is organized, professional, and able to multitask effectively in a fast-paced healthcare environment while providing excellent patient service.
Qualifications
High School Diploma
Previous phone operator experience preferred.
$22k-28k yearly est. Auto-Apply 11d ago
Customer Service / Sales Representative
RNR Tire Express and Custom Wheels
Call center representative job in Conway, AR
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-32k yearly est. 60d+ ago
Customer Service Representative
Dexter Axledexter Axle Company, Inc.
Call center representative job in Quitman, AR
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our manufacturing facility located in Quitman, AR.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at ********************
JOB DESCRIPTION
At Dexter, we believe exceptional customer service drives business success. As a Customer Service Representative, you'll be at the center of our customer relationships - managing inquiries, processing orders, and delivering value-added service that contributes directly to sales growth and customer retention.
This role combines service excellence with proactive sales support, ensuring every interaction strengthens our customers' trust and loyalty to our brand.
Key Responsibilities:
* Serve as a primary point of contact for customers, providing knowledgeable and professional assistance via phone, email, and in person.
* Process customer orders accurately and efficiently, while identifying opportunities to upsell or cross-sell complementary products and services.
* Proactively contact existing customers to confirm order needs, encourage repeat business, and promote new product offerings.
* Support sales initiatives by re-engaging accounts with declining activity and helping convert leads into repeat customers.
* Maintain accurate and current data on customer accounts, product availability, pricing, and delivery timelines.
* Collaborate closely with internal sales, operations, and logistics teams to ensure orders are fulfilled promptly and accurately.
* Research and resolve customer concerns, returns, and warranty claims in a professional, solutions-focused manner.
* Track shipments, monitor backorders, and communicate updates to customers to ensure satisfaction.
* Participate in continuous improvement efforts to enhance the overall customer and sales experience.
* Perform additional duties as assigned in support of company goals.
Minimum Qualifications
QUALIFICATIONS:
* High school diploma or equivalent; additional education in business, communications, or related field preferred.
* Minimum of one (1) year of customer service or inside sales experience, preferably in manufacturing, distribution, or a B2B environment.
* Excellent verbal and written communication skills with a confident, customer-focused approach.
* Proven ability to identify customer needs and recommend product solutions that drive sales.
* Strong organizational and multitasking abilities with attention to accuracy and timeliness.
* Proficiency in Microsoft Office and familiarity with ERP or CRM systems.
* Team-oriented mindset with the ability to collaborate cross-functionally to achieve shared objectives.
Why Join Dexter
* Be part of a growing organization where your customer and sales contributions truly make an impact.
* Work in a professional, supportive environment that values initiative and continuous improvement.
* Access to career development opportunities and pathways into sales or leadership roles.
* Competitive compensation, comprehensive benefits, and a company culture built on integrity, teamwork, and excellence.
Dexter is driven by our core values committed to Safety, Quality and Integrity:
* Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations!
* Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities.
* Do the Right Thing - For our people, for our customers, and for the business.
We care for our people. Here are some of our great, comprehensive Benefits:
* Dexter offers a competitive wage
* Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
* 3% profit sharing in our Safe Harbor program
* 401(k) Plan with company contributions
* Opportunities for internal career development and growth
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Equal Opportunity Employer
Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
$25k-32k yearly est. 6d ago
Customer Service
4751 Hot Springs Corner Store
Call center representative job in Hot Springs, AR
Sarn Holdings Llc in Hot Springs, AR is looking for one customer service to join our 16 person strong team. We are located on 4751 Central Ave. Our ideal candidate is a self-starter, motivated, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to receiving your application. Thank you.
$25k-32k yearly est. 60d+ ago
Customer Service Representative I
Sunstar Insurance Group LLC
Call center representative job in Hot Springs, AR
Job Description
We are seeking a Commercial Lines Customer Service Representative (CSR) to deliver exceptional service and support to our commercial insurance clients. This role involves managing policy administration-including new business, renewals, endorsements, and cancellations-while ensuring accuracy, compliance, and timely processing. The CSR will act as a liaison between clients, underwriters, and producers, providing guidance on coverage, resolving inquiries, and maintaining strong client relationships. Ideal candidates possess solid knowledge of commercial insurance products, excellent communication skills, attention to detail, and proficiency with agency management systems. A Property & Casualty license and prior experience in commercial lines are preferred.
$25k-32k yearly est. 8d ago
Call Center Representative
Bath Planet
Call center representative job in Hot Springs, AR
Job Description
🚨 NOW HIRING - CALLCENTER REP 🚨
Bath Planet of Arkansas | 📍 In-Office | 💵 Hourly + UNCAPPED BONUSES
We're looking for motivated, high-energy people to join our team!
If you love talking to people, want a positive work environment, and like getting PAID based on performance - this is for you!
What You'll Do:
📞 Call warm leads (no cold calling!)
📅 Set appointments for our sales team
💰 Get rewarded with BONUSES every week
😊 Keep a positive attitude and bring the energy!
We're Looking For:
✔️ Reliable team players
✔️ Strong communicators
✔️ People who are goal-driven and motivated by $$$
Ready to join a fun, fast-paced team and grow your income?
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How much does a call center representative earn in North Little Rock, AR?
The average call center representative in North Little Rock, AR earns between $19,000 and $32,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in North Little Rock, AR
$25,000
What are the biggest employers of Call Center Representatives in North Little Rock, AR?
The biggest employers of Call Center Representatives in North Little Rock, AR are: