Call center representative jobs in Ohio

Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH! Pay rate: $20/hr Shift availability: Mon - Fri, 8a-5p, alternating Saturday's Temporary: 2 -3 months with possibiity of extension or conversion For instant consideration for this role, click on Apply Now This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans. Our ideal candidate must have/must be able to: Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology. Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. Continually learn and develop knowledge of Mortgage systems, products, and processes. Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. Assumes additional responsibilities as assigned. Education/Certification Requirements: High School Diploma or GED Experience requirements: 2+ years of customer support, call center, contact center preferred Deadline and task-driven with ability to multitask Excellent verbal and written communication skills Strong analytical, attention to detail, and problem-solving skills Good leadership, initiative, and interpersonal skills Ability to work independently, as well as in a team environment Excellent customer service skills Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products Basic Mortgage knowledge preferred but not required As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description GENERAL FUNCTION: Provide exceptional customer service and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.) MAJOR DUTIES AND RESPONSIBILITIES: • Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers • Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details • Interface with providers to verify member eligibility and authorize services • Review claims details, research payment issues, investigate provider network details • Use system tools as appropriate to escalate issues between the various functional areas within EyeMed • Must meet Customer Care Center productivity and quality goals COMMUNICATIONS WITH OTHERS: • INTERNAL - Call Center associates and other EyeMed functional areas • EXTERNAL - Members/Providers Qualifications SKILLS & QUALIFICATIONS: • Excellent verbal and written communication skills • Excellent telephone skills • Excellent active listening and comprehension skills • Ability to demonstrate empathy to the caller's situation • Ability to provide exceptional customer service • Exhibit resourcefulness in resolving problem situations • Manage time and multiple tasks effectively EXPERIENCE: • Call Center experience preferred • 1 - 2 years of experience in a professional business environment preferred • Knowledge of vision benefits and/or insurance industry a plus EDUCATION: • High School diploma required • College or University degree (preferred ) Additional Information All your information will be kept confidential according to EEO guidelines.

The Call Center Representative is responsible for answering phone calls, making and rescheduling appointments, answering patient questions and routing phone calls to the appropriate staff. This position requires fluency in both English and Spanish to serve our patients' needs. Compensation and Benefits The compensation for this position is $22 per hour. WE offers competitive salary and benefits including medical, dental, vision, 10 vacation days for first year employees, 12 paid holidays, sick leave, life insurance, retirement plan with match, employee assistance program and free employee parking. Education & Experience High School Diploma or equivalent. 1 year of experience in a receptionist or similar role with customer service experience. Prior work experience in Community Clinic or Doctor's office preferred. Essential Position Responsibilities Answer calls within prescribed time and always maintains professional, effective and polite communication. Appropriately route calls, takes complete messages. Confirm patient eligibility for medical insurance coverage. Make appointments for patients on the phone and confirm future appointments. Help to ensure provider schedules are at capacity and rearrange patient visits when appropriate. Assist in rescheduling patients. Coordinates patient transportation. Collects copayments and donations electronically. Helps enroll patients into Patient Portal and support telehealth visit education when necessary. Enters data in the computer system to update patients' information. Assist the clinician in following up with broken appointments, abnormal test results or routing follow-up care by contacting patients via telephone and documenting the information in the medical records and appropriate logs. Maintains confidentiality of patient information and medical records according to HIPPA guidelines or according to our patient confidentiality policies. Other duties as described. Skills Bilingual in English/Spanish required. Ability to remain organized while managing multiple details. Ability to communicate effectively. Excellent customer service skills required. Ability to handle multiple tasks while remaining calm and professional. Knowledge of HIPAA privacy and confidentiality practices. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills. Must be reliable and on-time. Present a professional demeanor and appearance.

We are currently seeking a full-time, office-based Call Center Assistant to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our research studies and contribute to the company's success. If you enjoy a fast paced, dynamic work environment, and want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. Responsibilities * Handle inbound and outbound calls to schedule participants with a screening appointment utilizing our participants database; * Utilize a phone screener to determine whether participants meet the required criteria for our available research studies. Hours: M-F, 8:00 AM - 6:30 PM (Shifts can vary during those hours) and rotating Saturdays from (9:00am - 1:00pm required) Qualifications * High school diploma; * Experience in the medical industry preferred; * Experience in a call center environment preferred; and * Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with rotating Saturday's and extended hours. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry. THE ROLE: CALL CENTER REPRESENTATIVE RESPONSIBILITIES: · Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; · Enter data into a specialized computer system; · Dispatch AHA's Mobile Phlebotomists and Couriers; · Track specimen collection and reporting; · Trouble shoot missing, incomplete, and incorrect orders; · Must have the ability to interact effectively and professionally with clients and coworkers always; · Exceptional Customer Service skills, a must. Requirements QUALIFICATIONS: High School diploma 1-year of customer service experience in healthcare, preferred. Detail oriented with ability to multi-task daily. Knowledge of lab test orders; solid understanding of the importance of critical results. Excellent customer service and telephone etiquette skills required. Effective verbal and written communications, especially listening skills. 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy. Advanced computer skills. Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment. Ensure patient privacy, confidentiality, and HIPAA are upheld always. "Team Player" mindset a must! AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays. AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!

HSO Valuable Perks: Competitive pay with eligible incentive bonuses & yearly merit increases Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds Student Loan Forgiveness program & tuition reimbursement Employer contribution driven retirement plan Complimentary scrubs Do you have what it takes to be a Medical Call Center Agent: High School Diploma or Equivalent required Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required 1-2 years Call Center experience preferred A day in the life of a HSO Medical Call Center Agent: Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides Who We Are: HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay. Check out what HSO employees have to say about working for HealthSource of Ohio: I am thankful to work for a great company that treats their employees as one of their own!!! Medical Assistant/Receptionist, Mt. Orab HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients! Care Coordinator, Loveland Visit our social media to learn more about HSO. Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran

We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services. Key Responsibilities: Answer inbound customer calls in a professional and friendly manner. Identify customer needs and provide appropriate solutions, information, and assistance. Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system. Process orders, updates, and account information efficiently while ensuring customer satisfaction. Troubleshoot product or service issues and escalate complex matters when necessary. Educate customers about our products, services, and promotions to enhance their experience. Collaborate with team members and other departments to resolve customer inquiries effectively. Meet performance metrics and targets while adhering to company policies and procedures. Qualifications: Proven experience in a call center or customer service role is highly desirable. Excellent verbal communication skills and a friendly, engaging demeanour. Strong problem-solving abilities and the ability to think on your feet. Proficient in using computers and familiarity with call center technology and CRM systems. Ability to handle high call volumes while maintaining professionalism and composure.

Call Center- Member Benefit Specialist Founded in 2003, Roundstone is not your typical insurance company. We're on a mission to help employers save on healthcare benefits so they can put those savings towards bettering their businesses and taking care of their employees. Role Description As a Member Benefit Specialist you will assist policy holders, providers and agents with their health insurance inquiries and concerns over the phone. Your duties will include answering questions about coverage, claims, benefits and resolving billing issues. This role requires the ability to maintain accurate records of customer interactions in a high volume call center while maintain a professional demeanor and providing excellent customer service. Key Duties & Responsibilities: Ability to read, understand, and communicate medical benefits according to SPD language; Respond to inquiries and phone calls from providers, policyholders, and agents regarding benefits, coverage, or claims status in accordance with established performance expectations; Maintain quality customer services through call center; follow customer service practices; adhere to timely expectations according to established expectations; Comfortable placing outbound calls for request and follow-up on additional information as needed for incomplete claims, to include but not limited to COB, accident investigations, eligibility, etc.; Familiar with and understands various fee schedules Skills and Qualifications: Knowledge of TPA administrative services, policies, procedures and systems; 6 months + of customer service call center experience in medical insurance environment addressing member and provider calls; Dental and Vision benefit knowledge a plus; Excellent verbal, communication, and written skills with strong organizational and research skills; Proficiency in Microsoft Office (Word, Excel and Access); Must be detail-oriented, have ability to work well under pressure, and handle multiple tasks with deadlines; Bilingual (English/Spanish) skills a plus. Better Benefits: We're leaders in our industry, so naturally, we look out for our employees' best interests with a robust benefits package. Roundstone employees are eligible for: Medical, dental and vision benefits Annual bonus Dependent care 100% match up to max allowable PTO beginning on Day 1 Tuition reimbursement Health work/life balance Hybrid office schedule 401(k) plan with company match Employee Assistance Program On-site gym with personal trainer access Life insurance and short term disability insurance More About Roundstone Headquartered in Rocky River, Ohio, Roundstone is regularly recognized as a Northeast Ohio Top Workplace by the Plain Dealer and cleveland.com. We are especially proud to be recognized as a Top Workplace since this honor is determined by anonymous feedback from our own employees. Roundstone employees enjoy a supportive workplace where they are engaged, valued and regularly recognized for their hard work at monthly company meetings. Roundstone's core values are evident every day and are shared with the community through the sponsorship of community events and outreach. Our Core Values Live well: Be healthier and bring positive energy to all you do. Work smarter: Get things done, better. Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start. Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know. Culture and fit are integral to success and in an effort to achieve a better match both from a candidate's perspective and our organization, please take a minute, click on the link and take the really brief survey: ******************************** Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are seeking an skilled Inbound Call Center Specialist who will be responsible for handling incoming customer calls and delivering outstanding service. Your role will include addressing customer inquiries, resolving issues, and providing essential information about our products and services. If you have excellent communication skills and a passion for customer service, this position is for you! Key Responsibilities: Promptly answer incoming calls from customers and respond to inquiries with professionalism and courtesy. Identify customer needs and provide appropriate solutions, information, and support. Accurately document customer interactions, inquiries, and resolutions in our CRM system. Handle complaints and escalations effectively, ensuring customer satisfaction. Stay current on product offerings, promotions, and company policies to assist customers confidently. Collaborate with team members and other departments to resolve issues and improve service delivery. Meet individual and team performance metrics, including call handling time and customer satisfaction scores. Qualifications: Proven experience in a call center or customer service role, preferably in a high-volume environment. Excellent verbal communication skills and a friendly phone presence. Strong problem-solving abilities and a customer-first mindset. Ability to work efficiently under pressure while managing multiple tasks. Proficient in using computers and call center software.

Never worked for a Credit Union before?? No problem…. If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you! As a Call Center Specialist, you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union's focus on member service. We at Buckeye promote a caring, enjoyable work environment designed to support you . Who says work can't be fun? What You'll Do Create a world class experience for members Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or Interactive Teller Machines Research and resolve routine member questions, problems, and complaints Open new accounts, and service existing accounts. Set up new account profiles, and provide members with all necessary information for membership … and more! What You'll Need High school diploma/GED required At least 1 year of customer service, preferably in banking, call center, or financial institution Strong customer service focus Excellent listening skills Excellent problem-solving skills Excellent verbal and written communication skills The Perks Culture - Awarded as one of Northeast Ohio's top places to work 7 years running in 2019-2025. We offer an inclusive, engaging work experience where you can be unapologetically you. Unapologetically different, on purpose - At Buckeye we pride ourselves on being different and that includes our employees. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you! Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success! Benefits & Incentives - you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, and referrals

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Tuition Reimbursement Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Tuition Reimbursement Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law. All done! Your application has been successfully submitted! Other jobs

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Tuition Reimbursement Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Paid Interview: Work with us for a day, get paid $100 and we'll all get to learn more about each other. Role: eCommerce Warehouse Fulfillment Wage: commensurate with experience and based on part-time or full-time availability. Who we are: ******************* • Proxi provides fulfillment services to eCommerce companies from around the country and around the world with international clients. • We're located downtown near the main USPS facility & UPS center. • We help fulfill goods for eCom merchants who sell across multiple channels, including: Amazon, Walmart.com, eBay, and other marketplaces. How we work: • Casual work environment downtown. Free parking / fast access to 71 & 75 (1 block from the main US Post Office on Dalton Av) • 1st Shift: 9a-5p / M-F. Ongoing role pay rate depends on the capabilities (and part or full time): • Holiday and overtime pay • Paid time off Ongoing Responsibilities: • Inbound receiving of products / coordinating truck shipments • Cross checking of shipments according to packing slip & BOL documents • Scanning of products into our management systems • Outbound picking, packing & processing of orders • Recording of inventory movement and shipments in our PC based systems. Growth areas / career opportunities: • Team leads • Client management, communications and on-boarding • Sales and/or Admin roles also on the horizon as we grow Requirements: • Age minimum: 18 • Must be clean - not under the influence while working • Able to work in a normal warehouse environment - may need to stand at various workstations • Must be able to to lift, reach, bend, squat, twist and turn - ability to lift up to 50 pounds. • Ability to get to work (public transportation available in the area) • Plays well with others! Prerequisites / Attributes / Requirements for an on-going role: • Background check & drug testing • Proficient with PCs and use of the internet, web browsers, for data entry • Read/write English language fluently (software portal is only in English and uses English keyboard for data entry) • Driven, detail-oriented/organization focused and safety conscious • No warehouse experience is necessary, but a willingness to learn & motivation to seek answers on their own is a must (this is true for any IT based company today!) Will report directly to team lead. Want to be part of a growing business with national & international clients? Complete the application here or email your info to apply-bb474ac7589c proxi.breezy-mail.com

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!

At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills. The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Meet sales targets, goals, and performance expectations. Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process. Establish referrals, build relationships, and develop contacts with potential prospects. Respond promptly and professionally to prospective member calls and inquiries. Ensure delivery of high-quality, Christ-centered service. Address member questions, concerns, and provide thoughtful recommendations. Assist in retaining memberships when appropriate. Respond to emails, calls, and voicemail promptly. Clearly explain CHM guidelines, programs, and options to members. Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader. Maintain professionalism, empathy, and a positive attitude. Demonstrate strong communication skills in both phone and written correspondence. Uphold CHM's Core Values and Mission Statement in all interactions. Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience. Gain a deep understanding of the Member Enrollment Team's structure and objectives. Input, track, and manage prospects using HubSpot and internal CHM systems. Develop ongoing relationships with prospects through consistent and intentional follow-up. OTHER FUNCTIONS Demonstrate Christian values and adhere to ethical and legal business practices. Support CHM initiatives and departmental goals as assigned. EDUCATION, EXPERIENCE & SKILLS REQUIRED Prior experience in online or phone-based sales (preferred). College education or equivalent work experience (preferred). Strong verbal and written communication skills, including professional phone and email etiquette. Proficiency in CHM guidelines, programs, and policies (training provided). Competence with Microsoft Office Suite and CRM tools such as HubSpot. Excellent organizational and time management skills with the ability to handle multiple priorities. Self-motivated, collaborative, and committed to teamwork. Strong problem-solving and conflict resolution skills. Willingness to ask questions, seek guidance, and support team initiatives. TRAINING & DEVELOPMENT New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided. WORKING CONDITIONS Must adhere to organizational policies and procedures as outlined in the employee handbook. Occasional travel may be required for ministry or business purposes. Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs. Requires extended periods of sitting, working on a computer, and communicating by phone or email. Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: * Medical, Dental & Vision Insurance * 6% 401k Match * Paid Holidays & Vacation * Paid Sick, Short/Long Term Disability * Tuition Reimbursement * Employee Assistance Program * Maternity/Paternity Leave * Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!