Call Center Rep - In Office
Call center representative job in Overland Park, KS
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Representative
Call center representative job in Lenexa, KS
Renewal by Andersen is the exclusive start-to-finish window and door replacement division of Andersen Corporation - the most recognized window brand in the U.S. Join us on our quest to drive change and innovation inspired by customer needs. We are seeking a Customer Care Specialist to fuel our continued growth on our Kansas City Team.
Project Coordinator - Scheduler - Administrative
Essential Functions:
Act as the main point of contact for customers throughout the lifecycle of their project to improve the customer experience and increase revenue streams via referral and repeat business.
Partner with assigned sales reps and serve as point of contact (POC) post-sale for all customers to make them feel cared for and engender their consumer trust.
Delight customers by providing a consistently excellent customer experience commiserate with our world-class product.
Keep continuous communications with assigned customers to ensure that all questions and concerns about their project are addressed and satisfied, to include service immediately post-install.
Contact customers after sale to confirm best times and methods of contact and answer any immediate questions or concerns that they may have.
Close out projects with customers upon completion of their project to collect feedback for recognition or improvement.
Based on this feedback, pass on customer information as needed to other departments involved and follow up accordingly on the customer's behalf.
Solicit referral business from past customers using, but not limited to, the following methods - closeout calls, survey results, online reviews, etc. via phone conversations and email.
Cancel out any jobs requesting termination of their contract. Administer the change in the system and email the customer and the sales rep to inform of the cancellation. Request a refund if needed from accounting.
Rebate and tax letters provided upon request to customers.
Adjust backend contract amounts per management and accounting requests.
Attend Exceptions Meeting to provide updates on various customers regarding signing of amendments, missing deposits or any other pertinent information to get jobs ordered at a weekly meeting.
Create a weekly list of outstanding items to request from reps and installation managers. Provide feedback to sales and production management as necessary.
Entry Level - Customer Service - Retail
Job Requirements
Experience in a sales environment and ability to multitask and stay organized. Must be fluent with word, excel, email, PCS, IPad functions and any other basic computer functions. Must be willing to jump in and assist where ever is needed and maintain a positive outlook to constantly inspire the sales force.
The ideal candidate will possess:
2+ years of customer service experience
Demonstrated word processing, spreadsheet, and general computer proficiency.
Experience using SalesForce.
Strong phone etiquette and verbal skills to facilitate problem resolution.
Strong written and verbal communication skills.
Time and work process management skills.
High school diploma or equivalent.
This is a full-time entry-level position with mostly set work hours: Mon-Fri, 8:00-5:00PM.
Our homeowners value integrity and quality. We are grateful for every opportunity to assist a homeowner with one of their most personal and prized possessions, their home. At each interaction, we want them to feel: Trust
, Respected, Cared For
and
Delighted.
If you share these values and your goal is to use your talents in a fast-paced work environment, we want to hear from you! Please forward your resume.
Renewal by Andersen of Kansas City is an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Call Center Representative
Call center representative job in Overland Park, KS
Full-time Description
Who We Are:
Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers-delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.
Why Join Us:
$21-$23 per hour
PTO and Paid Holidays
Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages.
Paid $15,000 Life Insurance and Long-Term Disability coverage
What You'll Be Doing
Answer incoming calls and respond to customer inquiries in a professional and efficient manner
Schedule service appointments and dispatch technicians using industry-specific software
Communicate effectively with customers, technicians, and internal teams to ensure timely service
Handle service follow-ups, warranty claims, and customer complaints with a solutions-oriented approach
Maintain accurate records of customer interactions, jobs, and billing details
Provide support to field teams and assist with general administrative tasks as needed
Our 3 Step Hiring Process: At Polestar, we know great talent moves fast-and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24-48 hours!
Apply Submit your application online or via email with your resume and relevant details. (***************************)
Phone Screen If your experience is a match, our team will reach out-often the same day-for a brief phone interview.
In-Person Interview If the phone screen goes well, we'll schedule an in-person interview-usually within 24 hours. You'll meet with team members, ask questions, and learn more about working at Polestar.
Requirements:
MUST HAVE NIGHT AND WEEKEND SHIFT AVAILABILITY. This is NOT going to be a Monday-Friday schedule
Strong understanding of HVAC terminology, services, and scheduling practices
Excellent communication and interpersonal skills
Ability to work in a high-volume, fast-paced environment
Proficiency with dispatching and CRM software (e.g., Service Titan, Housecall Pro, etc.)
Strong organizational skills and attention to detail
Location:
7252 W Frontage Rd, Merriam, KS 66203
Think you'd be a great fit? So do we! Come grow with us at Polestar-apply now!
Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.
Salary Description $21.00-$25.00
Easy ApplySales and Customer Solutions Representative
Call center representative job in Overland Park, KS
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environments
Preferred Qualifications
* 1+ years of call center experience
#LI-MB9
CRT110 2025-67058 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
call center nurse specialist
Call center representative job in Overland Park, KS
Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday
Job Description:
Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision.
Essential Duties and Responsibilities
1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include:
• Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
• Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients.
• Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
• Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes
• Educator: Complete patient teaching in relation to the use of products
2. Participates in program specific customer meetings and training sessions.
3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests.
4. Performs special projects and performs other duties as it pertains to specific contract performance.
Other Job Functions
Performs other related duties as assigned or requested.
Scope of Position Responsibilities
For Funds, Costs or Profits: NA
For Supervision: NA
For Internal and External Relationships: Responsible for customer and patient interactions.
Scope of Position Responsibilities, Continued
For Organization Influence: Limited - Works within the guidelines of a specific program.
Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director.
Job Qualifications
Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required.
Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise.
License/Certifications
Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice.
Additional Skills
Analyze data
Answer telephones
Develop/maintain networks on a broad cross section
Effective at group involvement
Handle multiple tasks
Compile data/statistics
Establish filing system
Input data into computer systems
Use computerized spreadsheets to conduct analysis
Problem solving
Research information
Strong communications-written and verbal
Time management
Effective interpersonal, negotiating and communication skills required.
Computer Skills
Data entry
Visual concentration on computer screens
Multi-user computer systems
Personal Computer
Microsoft Office - Word, Excel, Microsoft Office
Working Conditions/Physical Demands
Normal office environment
Lifting under 10 pounds
Ability to travel for contract requirements
Qualifications
RN License for Kansas
Additional Information
Thanks & Regards,
Mahesh Kumar
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
****************************
Easy ApplyCall Center Representatives
Call center representative job in Overland Park, KS
Job Description
*****
Work for a company that has been one of the leading technological and BPO providers in the industry. We are a BPO and solution technologies team representing various companies within the financial, healthcare, government and transportation industries. We are constantly looking to add value to our amazing environment and you may be the perfect fit. We are currently hiring Customer Service /Chat Representatives. This is an entry level career opportunity and the ideal candidate will be eager to learn, possess excellent grammar, written and oral skills. Must be professional in demeanor and proficient with computer applications. At Covisian, we value our employees and realize that they are our biggest assets.
That is why we offer:
· Paid training
· Earned paid personal time off (PTO) and Holiday Pay (After 90 Days of Employment)
· 401K benefits with company match
· Health, Dental, Vision and Volunteer Life Insurance (first of the month after 60 days)
· Immediate bonus potential
· We are partnered with ZayZoon to offer you Wages On-Demand so you can access your earned wages before your pay date.
· Room for growth within the company. Centrinex is proud of our record of promoting within- currently, 99% of our CSRIII, CSR IV, and upper management positions were promoted from within
· Great Corporate Culture Work Atmosphere that includes- Casual dress code, multiple schedules, monthly activities promoting company pride and philanthropy led by our Activity Committee, and Monthly employee recognition for performance milestones
· Extensive continuing education available through Centrinex University, The CSR Experience, Employee Bill of Rights, CSR Leadership Prep Academy, Leadership Development Internship, team meetings, and coaching.
SO, IF THIS IS MUSIC TO YOUR EARS... TALK TO US!!!
"Covisian prides itself on teamwork and beating the expectations of our clients. Employees will likely be asked from time to time to work hours or ad hock projects outside of their normal assignments."
Covisian is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other characteristics protected by law. We E-Verify, background & credit check.
In conjunction with candidacy and potential employment I provide my express consent and authorization for Covisian and/or its subsidiaries, affiliates, other related entities, successors, and/or assigns, and those working on its behalf to contact me at any telephone number I provide using an automated telephone dialing system or artificial or prerecorded voice (including, without limitation, using artificial intelligence "AI"). My consent to receive telephone communications is not required to apply for a position. I may revoke consent by replying "STOP" to any text message I receive, or verbally on any telephone call I may receive. Alternatively, I may submit a request to support@confirm.global
· 401(k)
· Dental insurance
· Flexible schedule
· Health insurance
· Paid time off
· Vision insurance
Work Location: In person.
Call Center Representative
Call center representative job in Lees Summit, MO
Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more!
About the Role
We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment.
Key Responsibilities
Make outbound calls to subcontractor companies nationwide
Share information about current projects out to bid
Accurately document and update contact records based on interactions
Maintain a positive and professional tone in all communications
Collaborate with team members to support project goals
What We're Looking For
Previous experience in customer service, sales, or a related field is a plus
Clear and confident communication skills
Strong organizational skills and the ability to multitask
Positive attitude and professional demeanor
Excellent written and verbal communication
Comfortable working in a fast-paced, team-oriented environment
Why You'll Love Working Here
Flexible scheduling between 8 AM and 5 PM to fit your lifestyle
Casual dress code
Supportive leadership and a fun, fast-paced team
Great company culture that values your contributions
Customer Solutions Representative
Call center representative job in Olathe, KS
Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We're looking for positive attitudes and a willingness to learn!
Shift
Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday - Friday.
What You'll Do
As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You'll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization.
Your day-to-day might include:
Talking to customers and our sales team by phone or email
Placing and tracking product orders
Providing accurate information about our tools and equipment
Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work
Learning about products and recommending solutions based on customer needs
What We're Looking For
We don't expect you to know everything on day one. We do expect:
A high school diploma or GED
A desire to build a long-term career with a stable, respected company
Clear communication skills and a helpful attitude
Attention to detail
Proficiency typing and using computers
The ability to work well in a team and stay organized in a fast-paced environment
Reliability. You show up on time, ready to contribute
What You'll Get
We believe in rewarding our employees for their hard work and dedication:
Competitive hourly pay
Full benefits starting on your first day (medical, dental, vision)
Paid time off and sick leave after 90 days
401(k) with company match and immediate vesting
Employee discounts on Husqvarna products
Paid parental leave (up to 12 weeks)
Education assistance to help you grow your career
Support for first-time homebuyers
Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.
Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.
Last date to apply:
We are continuously accepting applications
Auto-Apply988 Crisis Call Center Representative/Peer
Call center representative job in Kansas City, KS
Job DescriptionDescription:
Purpose:
Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN.
Duties Include:
· Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support.
· Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers.
· Making the least restrictive level of care recommendations and coordinating care for the callers.
· Conduct outreach calls to individuals identified in need of support.
· Develops complex intervention plans to address the clinical needs of callers.
· Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers.
· Helps develop safety plans to best support the health and wellness of callers.
· Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals.
Maintains needed training to meet job expectations, compliance, and position competency.
Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes.
Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions.
Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices.
Performs other duties as assigned by immediate supervisor or designate.
Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day
Requirements:
Job Requirements, Education, and Qualifications
· High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field.
· Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application.
· The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services.
· The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients.
· The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision.
· Clinician must be familiar with risk management issues and safety procedures to ensure
that consistent efforts are made for implementation. The Clinician is responsible for monitoring
the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe.
Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.
Commissioning Agent - Data Center
Call center representative job in Kansas City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one.
In this role, you'll:
Oversee daily commissioning activities with precision and accountability
Conduct thorough pre-functional and functional testing to validate system integrity
Collaborate with clients and internal teams to drive successful project outcomes
Champion quality and reliability to help secure repeat business from satisfied partners
We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills
Ability to contribute and work well on a team
3+ years of experience in commissioning
Strong Knowledge base of Pre Functional and Functional Commissioning
Experience in Mechanical and Electrical systems
Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work
Ability to work with marketing and business development to gain new clients
Investigation and troubleshooting of problems to find solutions
Construction experience preferred
#LI-DD1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.
Rep, Customer Ser I
Call center representative job in Kansas City, KS
Here at IAA, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.
Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.
Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser (vimeo.com)
What Do IAA Customer Service Reps Do?
Provide a variety of customer support services through the mail, telephone, and direct personal contact
Process orders and assignments and enter data into our internal computer systems
Reference pricing and delivery information
Respond to customer questions, inquiries, and requests
Set up new and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process paperwork in preparation for auction day, securing necessary approvals
Assist with other duties around the office to help out
What are the Requirements?
Ability to communicate comfortably with customers
A phenomenal teammate, willing to assist your peers
Digital literacy
Time management skills
Positive attitude
Ability to work independently
Strong interpersonal skills
Professional and clean appearance
We'd also love someone open to learning automobile titling as part of their development!
Education and Certification Requirements:
A high school diploma is awesome, but equivalent work experience would be great too!
0-2 years' previous work experience
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.
About IAA, an RB Global, Inc. company:
IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyCustomer Success Representative
Call center representative job in Shawnee, KS
Job Posting Important Recruitment Information for this vacancy Required documents uploaded by: December 24, 2025 Current applicants are still in consideration and need not re-apply. Kansas Department of Health and Environment:
Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.
Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position.
E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.
***********************
About the Position
* Who can apply: Anyone (External).
* Classified/Unclassified Service: Unclassified
* Full-Time/Part-Time: Full-Time
* Regular/Temporary: Regular
* Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
* Eligible to Receive Benefits: Yes
* Veterans' Preference Eligible: Yes
* Sponsorship: KDHE does not provide sponsorship for this position.
Compensation:
* Hourly Pay Range: $17.78
Employment Benefits
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement and deferred compensation programs
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities
Position Summary:
The position (K0233246)
The Kansas Department of Health and Environment has a Customer Success Representative opening in Topeka. The incumbent in this roll will answer complex telephone calls for the Office of Vital Statistics which are forwarded from the general information telephone system.
Job Responsibilities may include but are not limited to the following:
Ask appropriate questions in order to direct calls to the proper unit and/or person within Vital Statistics. Responds to inquiries concerning requests for certified copies that have been previously made to this office by utilizing the audit trail and interpreting data recorded to determine if a transaction has been received and what action has been taken by this office. Make the decision to issue replacement copies. Give detailed instructions for the priority mail services and the use of the credit card billing service. Places calls to applicants to clarify eligibility to receive requested record(s). Determines when it is necessary to advise the applicant of the need to provide additional documentation and what type (additional ID, legal document, authorization releases, etc.) in order for this office to release the record. Maintain a detailed knowledge of Vital Statistics state statutes, regulations, rules, procedures, and office policies governing certificate issuance.
Responsible for the intake and accuracy of mailed in applications. Proofreads each received request to ensure proper coding. Responsibility of deciding what documentation is acceptable to properly finish each request. Responsible for deciding if the included funds are correct or if more funds are needed. Decide if all parts of the request are included, if not this position will contact each customer and indicate to the customer what documentation is needed to correctly complete the order.
Qualifications
* Education:
* High School, GED
* Licensing & Certification:
* Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
* Minimum Qualifications:
* Two years of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency.
* Preferred Qualifications:
* Mail room/mail sorting experience.
* Experience handling customers by phone.
* Experience with confidential information.
* Strong oral and written communication skills.
* Customer service experience.
* Proofreading, editing, attention to detail.
* Word, Excel, PowerPoint, Access.
* Post-Offer, Pre-employment Requirements:
* In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics.
* Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
Recruiter Contact Information
Name: Ashley Webb
Email: ******************
Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612
Job Application Process
* First Sign in or register as a New User.
* Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
* Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
* Start your draft job application, upload other required documents, and Submit when it is complete.
* Manage your draft and submitted applications on the Careers> My Job Applications page.
* Check your email and My Job Notifications for written communications from the Recruiter.
* Email - sent to the Preferred email on the My Contact Information page
* Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"
Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
Transcripts
DD214 (if you are claiming Veteran's Preference)
Upload these on the Attachments step in your Job Application
* Resume
* Cover Letter
Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents"
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to *************, scanned and emailed to *************************, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Bilingual Call Center Specialist
Call center representative job in Kansas City, MO
Job DescriptionDescription:
The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care.
The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them.
Essential Duties and Responsibilitiesu
Client Care & Communication
Answer 50-65 inbound calls daily with compassion, professionalism, and patience.
Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments.
Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations.
Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions.
Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed.
Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals.
Scheduling & Documentation
Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps.
Record all client and patient information with precision and in real time.
Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies.
Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed.
Advocacy & Resource Support
Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care.
Provide guidance to families facing urgent or emotional situations, helping them make informed decisions.
Offer support and follow-through for clients facing financial, transportation, or resource barriers.
Operational Excellence
Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence.
Maintain clean, organized, and sanitary work areas.
Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations.
Participate in ongoing training, development, and in-service education to continually build knowledge and skills.
Complete all other tasks and duties assigned to support smooth clinic operations.
Our Offer
Pay: $15-$16.00/hour, based on experience
Full-time schedule
Health, dental, vision, and life insurance options
Three (3) weeks of paid annual leave with flexible scheduling
Paid holidays
401(k)
Kudos incentive program
Requirements:
High energy with a passion for helping animals and people
Exceptional customer service skills
Calm and confident when handling difficult or emotional client situations
Strong decision-making abilities
Ability to thrive in a high-volume, fast-paced environment
Outgoing, positive, and approachable personality
Bilingual (English/Spanish) strongly preferred
Excellent computer and typing skills
Experience in call center, veterinary reception, or animal welfare settings is a plus
Call Center Rep - In Office
Call center representative job in Kansas City, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Call Center Representative
Call center representative job in Shawnee, KS
Job DescriptionDescription:
Who We Are:
Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers-delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.
Why Join Us:
$21-$23 per hour
PTO and Paid Holidays
Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages.
Paid $15,000 Life Insurance and Long-Term Disability coverage
What You'll Be Doing
Answer incoming calls and respond to customer inquiries in a professional and efficient manner
Schedule service appointments and dispatch technicians using industry-specific software
Communicate effectively with customers, technicians, and internal teams to ensure timely service
Handle service follow-ups, warranty claims, and customer complaints with a solutions-oriented approach
Maintain accurate records of customer interactions, jobs, and billing details
Provide support to field teams and assist with general administrative tasks as needed
Our 3 Step Hiring Process: At Polestar, we know great talent moves fast-and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24-48 hours!
Apply Submit your application online or via email with your resume and relevant details. (***************************)
Phone Screen If your experience is a match, our team will reach out-often the same day-for a brief phone interview.
In-Person Interview If the phone screen goes well, we'll schedule an in-person interview-usually within 24 hours. You'll meet with team members, ask questions, and learn more about working at Polestar.
Requirements:
MUST HAVE NIGHT AND WEEKEND SHIFT AVAILABILITY. This is NOT going to be a Monday-Friday schedule
Strong understanding of HVAC terminology, services, and scheduling practices
Excellent communication and interpersonal skills
Ability to work in a high-volume, fast-paced environment
Proficiency with dispatching and CRM software (e.g., Service Titan, Housecall Pro, etc.)
Strong organizational skills and attention to detail
Location:
7252 W Frontage Rd, Merriam, KS 66203
Think you'd be a great fit? So do we! Come grow with us at Polestar-apply now!
Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.
Requirements:
Easy ApplyEvening Shift Call Center Representatives
Call center representative job in Lenexa, KS
NOW HIRING EVENING SHIFT CUSTOMER SERVICE AGENTS!!
*****
Work for a company that has been one of the leading technological and BPO providers in the industry. We are a BPO and solution technologies team representing various companies within the financial, healthcare, government and transportation industries. We are constantly looking to add value to our amazing environment and you may be the perfect fit. We are currently hiring Customer Service /Chat Representatives. This is an entry level career opportunity and the ideal candidate will be eager to learn, possess excellent grammar, written and oral skills. Must be professional in demeanor and proficient with computer applications. At Covisian, we value our employees and realize that they are our biggest assets.
That is why we offer:
· Paid training
· Earned paid personal time off (PTO) and Holiday Pay (After 90 Days of Employment)
· 401K benefits with company match
· Health, Dental, Vision and Volunteer Life Insurance (first of the month after 60 days)
· Immediate bonus potential
· We are partnered with ZayZoon to offer you Wages On-Demand so you can access your earned wages before your pay date.
· Room for growth within the company. Centrinex is proud of our record of promoting within- currently, 99% of our CSRIII, CSR IV, and upper management positions were promoted from within
· Great Corporate Culture Work Atmosphere that includes- Casual dress code, multiple schedules, monthly activities promoting company pride and philanthropy led by our Activity Committee, and Monthly employee recognition for performance milestones
· Extensive continuing education available through Centrinex University, The CSR Experience, Employee Bill of Rights, CSR Leadership Prep Academy, Leadership Development Internship, team meetings, and coaching.
SO, IF THIS IS MUSIC TO YOUR EARS... TALK TO US!!!
"Covisian prides itself on teamwork and beating the expectations of our clients. Employees will likely be asked from time to time to work hours or ad hock projects outside of their normal assignments."
Covisian is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other characteristics protected by law. We E-Verify, background & credit check.
· 401(k)
· Dental insurance
· Flexible schedule
· Health insurance
· Paid time off
· Vision insurance
Work Location: In person.
Call Center Representative
Call center representative job in Lees Summit, MO
Job DescriptionCall Center Representative
Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more!
About the Role
We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment.
Key Responsibilities
Make outbound calls to subcontractor companies nationwide
Share information about current projects out to bid
Accurately document and update contact records based on interactions
Maintain a positive and professional tone in all communications
Collaborate with team members to support project goals
What We're Looking For
Previous experience in customer service, sales, or a related field is a plus
Clear and confident communication skills
Strong organizational skills and the ability to multitask
Positive attitude and professional demeanor
Excellent written and verbal communication
Comfortable working in a fast-paced, team-oriented environment
Why You'll Love Working Here
Flexible scheduling between 8 AM and 5 PM to fit your lifestyle
Casual dress code
Supportive leadership and a fun, fast-paced team
Great company culture that values your contributions
988 Crisis Call Center Representative/Peer
Call center representative job in Kansas City, KS
Purpose:
Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN.
Duties Include:
· Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support.
· Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers.
· Making the least restrictive level of care recommendations and coordinating care for the callers.
· Conduct outreach calls to individuals identified in need of support.
· Develops complex intervention plans to address the clinical needs of callers.
· Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers.
· Helps develop safety plans to best support the health and wellness of callers.
· Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals.
Maintains needed training to meet job expectations, compliance, and position competency.
Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes.
Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions.
Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices.
Performs other duties as assigned by immediate supervisor or designate.
Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day
Requirements
Job Requirements, Education, and Qualifications
· High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field.
· Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application.
· The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services.
· The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients.
· The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision.
· Clinician must be familiar with risk management issues and safety procedures to ensure
that consistent efforts are made for implementation. The Clinician is responsible for monitoring
the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe.
Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.
Salary Description 20.00 per hour based on experience
Customer Success Representativ
Call center representative job in Shawnee, KS
Job Posting Important Recruitment Information for this vacancy Important Recruitment Information for this vacancy Required documents uploaded by: December 24th, 2025 Kansas Department of Health and Environment: Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.
Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position.
E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.
***********************
About the Position
* Who can apply: Anyone (External).
* Classified/Unclassified Service: Unclassified
* Full-Time/Part-Time: Full-Time
* Regular/Temporary: Regular
* Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
* Eligible to Receive Benefits: Yes
* Veterans' Preference Eligible: Yes
* Sponsorship: KDHE does not provide sponsorship for this position.
Compensation:
* Hourly Pay Range: $17.78
* Salary can vary depending upon education, experience, or qualifications.
Employment Benefits
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement and deferred compensation programs
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities
Position Summary:
The position (K0233252)
Will be responsible for the intake and accuracy of mailed in applications. Proofreads each received request to ensure proper coding. Responsibility of deciding what documentation is acceptable to properly finish each request. Responsible for deciding if the included funds are correct or if more funds are needed. Decide if all parts of the request are included, if not this position will contact each customer and indicate to the customer what documentation is needed to correctly complete the order.
Answer Main Telephone Line: Answer complex telephone calls for the Office of Vital Statistics which are forwarded from the general information telephone system. Ask appropriate questions in order to direct calls to the proper unit and/or person within Vital Statistics. Responds to inquiries concerning requests for certified copies that have been previously made to this office by utilizing the audit trail and interpreting data recorded to determine if a transaction has been received and what action has been taken by this office. Make the decision to issue replacement copies. Gives detailed instructions for the priority mail services and the use of the credit card billing service. Places calls to applicants to clarify eligibility to receive requested record(s). Determines when it is necessary to advise the applicant of the need to provide additional documentation and what type (additional ID, legal document, authorization releases, etc.) in order for this office to release the record. Maintain a detailed knowledge of Vital Statistics state statutes, regulations, rules, procedures, and office policies governing certificate issuance.
Job Responsibilities may include but are not limited to the following:
Work special projects: Learn processes for special projects for various units within the Office of Vital Statistics. Perform duties associated with special project independently, requesting assistance as needed.
Use computer to wand the invoice to record mail out information on the Vital Trak. Checks the request to make sure we have the correct amount of copies requested and checks eligibility of recipient. Checks name, date and place of event on certificate and compares it against the request. Places receipt, certificate and any original documents sent in with the request into envelope for mail out. Make copies of requests or forms as needed.
Qualifications
* Education:
* High School, GED
* Licensing & Certification:
* Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
* Minimum Qualifications:
* Two years of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency.
* Preferred Qualifications:
* Word, Excel, PowerPoint, Access
* Proofreading, editing, attention to detail
* Customer service experience.
* Strong oral and written communication skills
* Experience with confidential information.
* Experience handling customers by phone.
* Mail room/mail sorting experience.
* Post-Offer, Pre-employment Requirements:
* Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
* In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics.
Recruiter Contact Information
Name: Kyle Sanders
Email: *******************
Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612
Job Application Process
* First Sign in or register as a New User.
* Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
* Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
* Start your draft job application, upload other required documents, and Submit when it is complete.
* Manage your draft and submitted applications on the Careers> My Job Applications page.
* Check your email and My Job Notifications for written communications from the Recruiter.
* Email - sent to the Preferred email on the My Contact Information page
* Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"
Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
Transcripts
DD214 (if you are claiming Veteran's Preference)
Upload these on the Attachments step in your Job Application
* Resume
* Cover Letter
Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents"
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to *************, scanned and emailed to *************************, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Call Center Rep - In Office
Call center representative job in Lawrence, KS
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.