Call center representative jobs in Port Saint Lucie, FL - 259 jobs
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Call Center Representative
Call Center Agent
Customer Service Agent
Call Center Specialist
Customer Representative
Customer Service Representative
Customer Service Representative
Horizon 4.6
Call center representative job in Fort Pierce, FL
Pay: $18.00 - $23.00/ hr and up to $2,500 through our performance bonuses in the summer.
The Job
The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that will improve their bottom line, demonstrating exceptional service and always radiating a positive attitude. They are the face of the sales center and our customers' primary point of contact for walk-ins, phone orders and will call service.
Responsibilities:
Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges.
Treats customers as business partners, by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable.
Collaborates with team members and utilizes all company resources to sell Horizon's value and give customers the best service and experience possible.
Prepares sales orders and assists customers in selecting and loading merchandise.
Makes follow-up calls to potential and existing customers to introduce opportunities and solicit additional business.
Resolves customer complaints professionally and in a timely manner.
Maintains a clean, well-organized, well-stocked sales center.
Assists in receiving, shipping, and general warehouse duties.
Other duties as assigned.
Requirements:
Strong customer-service attitude.
Self-motivated and detail-oriented personality.
Thrives in a fast-paced environment focused on serving business owners with urgent needs.
Understands information and communicates clearly through spoken and written words, asks questions as appropriate, and thinks critically to identify solutions to problems.
A cooperative, dependable team player.
Good computer and record-keeping skills, and aptitude to learn ever-evolving systems, programs, handheld technology and processes.
Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds.
Possess or obtain forklift certification.
Must be 18 years of age or older to apply.
Preferred:
High school diploma or GED.
Bilingual (English/Spanish) a plus.
Irrigation experience is a huge plus and knowledge in other landscape products is helpful.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
$18-23 hourly Auto-Apply 2d ago
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Call Center Representative
Internet Lending
Call center representative job in Port Saint Lucie, FL
Job DescriptionSalary: $15.00 Starting Pay
We are a CallCenter in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!
QUALIFICATIONS:Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance.
Ability to work full-time
We are a CallCenter in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!hours without restrictions is necessary.
EXPERIENCE:
Customer service is a plus
Callcenter experience is a plus
Sales experience is a plus
Moderate math skills are a must.
We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require.
WORK ENVIRONMENT:Typical callcenter office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need!
RESPONSIBILITIES:To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !!
~OFFERING~
Full Time - 40 hour work week!
$15.00/hour Starting Pay
$ Weekly Bonus Incentives$
$Paid Holidays$
$PTO Accrual From First Day$
**Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **
$15 hourly 13d ago
Call Center Representative - Urgent Need
Millenniumsoft 3.8
Call center representative job in Stuart, FL
This is a callcenter role with metrics needed. CallCenter experience is preferred.
Some medical billing or insurance is very helpful.
Paid training is provided. We are looking for people who are seeking long term careers.
This is a possible temp to perm role.
Good computer skills required with strong Microsoft Office experience.
Will be performing alpha and numeric data entry. Candidate should have strong ability to retain verbal information and strong verbal communication skills.
Position Purpose:
To verify new patient insurance coverage and to re-verify existing patient insurance coverage for medical supply eligibility and billing purposes
Primary Duties And Responsibilities:
Verification and documentation of new patient insurance coverage and coordinating costs for supplies in order to communicate to the patient and billing what the patient order cost will be
Re-verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department
Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies
Special verification projects for newly contracted insurance plans and audit of any patients that may be impacted
Verification of insurance coverage through HIPAA and regulatory complaint out bound phone calls or via the providers online portal
Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation
Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase
Develops and maintains knowledge in medical terminology, billing and insurance guidelines
Ability to identify and professionally resolve insurance verification related issues
Track daily production and submit daily log to direct supervisor.
Ancillary Duties and Responsibilities:
Maintain a positive work atmosphere that embodies Liberator's philosophy- Professional excellence, teamwork and integrity.
Performs other duties and tasks as assigned
Reporting Relationship Responsibilities:
No supervisory responsibilities
Provides work direction only
Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.
Minimum Requirements Or Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education/Experience:
High School Diploma or general education degree (GED);
one to two years related experience and/or training; or equivalent combination of education and experience.
Skills:
Language:
Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools. Ability to write internal and external business correspondence.
Ability to effectively present information and respond to questions from management, team members, and/or customers.
Math:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.
Reasoning:
Ability to solve practical problems and deal with a variety of variables.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.
Computer:
Knowledge of Microsoft Office Applications, Access or other database software
Telecommunications: ability to utilize or knowledge of callcenter telecommunications software
Licensure or Certifications required:
No certifications required
Production/Quality Metrics:
Demonstrate ability to produce one (1) completed insurance verification every 9-11 minutes on average, with an error rate of 3.5% or less each calendar quarter.
Production and quality standards are at the sole discretion of management and are subject to revision at any time and without prior written notice.
Work Requirements:
Ability to work some evening shifts, weekends, and overtime as needed
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear.
The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions.
The noise level in the work environment is usually moderate.
The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.
Disclaimer:
The above is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position.
The Company officers, mid-level, and entry level management staff may assign additional duties and responsibilities as needed.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to follow any other job-related duties requested by their supervisor in compliance with Federal and State Laws.
$22k-31k yearly est. 60d+ ago
Service Call Center Representative
Meeks Plumbing
Call center representative job in Vero Beach, FL
We are looking for a team-player with a positive attitude to play a pivotal role in shaping the experience of our customers. No plumbing experience necessary, just a willingness to learn.
Desired skills/characteristics:
Willingness to learn
Excellent communication
Responsible
Reliable
Active listener
Attention to detail
Multi-tasking
Conflict resolution
Job Responsibilities:
Answer a high-volume of calls
Enter customer information efficiently and accurately
Schedule service calls
Coordinate scheduling with customers and departments
Provide information about services
Benefits:
Medical, Dental and Vision Insurance
401k
Paid Vacation
Paid Holidays
View all jobs at this company
$23k-31k yearly est. 60d+ ago
Customer Rep - Call Center
Deposita™, An Allied Universal Company
Call center representative job in Port Saint Lucie, FL
Overview
Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!
Job Description
Deposita, an Allied Universal Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
Must be able to attend in-person training in Jupiter, Florida for at least 45 days
Remote Work possible after successfully completing 45 days in office training (Jupiter, Florida) and meeting required metrics with occassional in office meetings/trainings.
Intial Training will be in Jupiter, Florida
Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour
IDEAL CANDIDATES SHOULD HAVE A MIMIMUM OF 2 YEAR TECHNICAL CUSTOMER SERVICE CALLCENTER EXPERIENCE IN A B2B ENVIORNMENT.
RESPONSIBILITIES:
Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
Tackle a variety of problems in technical systems with skill and accuracy
Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
Willingness and Ability to be cross trained in other areas of the department
Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Minimum of two (2) years of work experience in a Technical Customer Service CallCenter
Stable work history must demonstrate each of the following:
Strong understanding of customer service and customer relations
Highly motivation and strong desire to learn
Ability to exercise good judgment and decision-making
Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other systems
Effective written and oral communication skills
Able to assess and evaluate situations effectively
Skilled in identifying critical issues quickly and accurately
Able to write informatively, clearly, and accurately
Problem solving and analytical skills
Ability to work in a team environment
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Experience in a technical support role, or other technical experience
Associate's degree in information technology, Computer Science, or a related field
Basic understanding of software/hardware troubleshooting
Experience in Service Now and TalkDesk
Experience in retail cash offices
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID
2026-1514729
$17-18 hourly 5d ago
Customer Rep - Call Center
Security Director In San Diego, California
Call center representative job in Port Saint Lucie, FL
Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!
Job Description
Deposita, an Allied Universal Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
Must be able to attend in-person training in Jupiter, Florida for at least 45 days
Remote Work possible after successfully completing 45 days in office training (Jupiter, Florida) and meeting required metrics with occassional in office meetings/trainings.
Intial Training will be in Jupiter, Florida
Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour
IDEAL CANDIDATES SHOULD HAVE A MIMIMUM OF 2 YEAR TECHNICAL CUSTOMER SERVICE CALLCENTER EXPERIENCE IN A B2B ENVIORNMENT.
RESPONSIBILITIES:
Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
Tackle a variety of problems in technical systems with skill and accuracy
Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
Willingness and Ability to be cross trained in other areas of the department
Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Minimum of two (2) years of work experience in a Technical Customer Service CallCenter
Stable work history must demonstrate each of the following:
Strong understanding of customer service and customer relations
Highly motivation and strong desire to learn
Ability to exercise good judgment and decision-making
Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other systems
Effective written and oral communication skills
Able to assess and evaluate situations effectively
Skilled in identifying critical issues quickly and accurately
Able to write informatively, clearly, and accurately
Problem solving and analytical skills
Ability to work in a team environment
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Experience in a technical support role, or other technical experience
Associate's degree in information technology, Computer Science, or a related field
Basic understanding of software/hardware troubleshooting
Experience in Service Now and TalkDesk
Experience in retail cash offices
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2026-1514729
$17-18 hourly Auto-Apply 5d ago
Bilingual Call Center Representative
Carshop
Call center representative job in West Palm Beach, FL
Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a CallCenterRepresentative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now!
JOIN OUR TEAM
As a Bilingual CallCenterRepresentative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors.
WHAT WE HAVE TO OFFER
Hourly rate plus the opportunity to earn extra in performance-based bonuses.
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For.
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
Bilingual in Spanish and English is required.
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
APPLY WITH US!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
$23k-31k yearly est. 2d ago
Call Center Representative
Napleton Corporate BDC
Call center representative job in West Palm Beach, FL
*Hiring Event-$800/week guaranteed - 1st Month
Flexible Scheduling Options
Tuesday- January 20th - Apply today- walk in's welcome
10:00 am - 2:00pm
218 Datura Street, West Palm Beach Florida, 33401
3rd Floor above the PNC
Fantastic, fun, fast paced, diverse culture! Apply today!
The Ed Napleton Automotive Group is looking for our next CallCenterRepresentative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's CallCenter in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
$800 per week minimum guaranteed in your first month
Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
Hybrid schedules available for tenured employees
Fun, fast-paced diverse environment
Various shifts available with many flexible scheduling options
Family Owned and Operated - 90+ years in business!
Medical, Dental, and Vision Insurance
401K and additional benefits
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
Answer customer internet inquires by both email and phone
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills required.
Knowledgeable to callcenter environment- NO COLD CALLS!
Automotive experience is helpful but not required.
Able to communicate persuasively with customers to set appointments.
Willingness to undergo a background check in accordance with local law/regulations
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
IND1
Napleton Automotive Group, CallCenterRepresentative, Business Development Representative, BDC, CallCenter, CallCenter Rep, West Palm Beach, WPB
$23k-31k yearly est. Auto-Apply 6d ago
BDC Representative / Call Center Representative
Earl Stewart Toyota
Call center representative job in Lake Park, FL
Full job description
Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service CallCenter. This position will include on-the-job training. Prior callcenter experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC CallCenter Agent - Benefits
Hourly rate, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about product updates
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, rotating weekends
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Why Choose Earl Stewart Toyota?
We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect.
Whether you're starting fresh or continuing your professional journey, we support you every step of the way.
Apply Today!
If you're looking for a stable, rewarding role in a customer-focused callcenter, we want to hear from you.
$23k-31k yearly est. 1d ago
Call Center Agent
Walker Property Services, LLC
Call center representative job in Palm Beach Gardens, FL
Job Description
We are seeking Customer-Focused CallCenter Agents to handle inbound and outbound maintenance requests with professionalism and efficiency. In this role, you will be responsible for dispatching vendors or internal crews, tracking work orders, and ensuring each job is completed with accuracy and high-quality service.
You will serve as a critical quality control checkpoint, managing the entire lifecycle of each request, from the initial call to final client follow-up, ensuring client satisfaction and operational excellence. Strong communication, organization, and problem-solving skills are essential to succeed in this role.
Benefits:
Competitive pay
Paid vacation
7 paid holidays
Performance bonuses
Health insurance
401(k) matching
Referral bonuses
Compensation:
$15.50 - $18 hourly
Responsibilities:
Answer inbound calls and make outbound calls related to maintenance service requests in a courteous and professional manner.
Accurately log and document maintenance requests in the system, ensuring all relevant information is captured.
Dispatch appropriate vendors or internal maintenance crews based on the nature of the issue and availability.
Monitor and track the status of each work order from initiation to completion, ensuring timely updates and resolution.
Act as a quality control checkpoint, verifying that all services meet established standards before closing requests.
Communicate effectively with clients, vendors, and internal teams to provide updates and ensure clear expectations.
Follow up with clients after service completion to confirm satisfaction and address any remaining concerns.
Identify and escalate urgent or unresolved issues to the appropriate personnel as needed.
Maintain accurate records and reports related to maintenance activities and outcomes.
Continuously seek ways to improve service efficiency, accuracy, and customer satisfaction.
Qualifications:
Prior experience in customer service, callcenters, or administrative coordination is preferred.
Strong attention to detail and organizational skills.
Comfortable working with standard computer systems (CRM, email, dispatch software).
Analytical problem solver - able to think ahead and prevent issues
A strong sense of responsibility, teamwork, and pride in doing careful work.
Familiarity with general contracting or trade terminology (plumbing, electrical, etc.) preferred.
Prior roles where you handled client follow-ups or customer issue resolution.
About Company
Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
$15.5-18 hourly 23d ago
BDC Call Center Agent
Mercedes-Benz of Palm Beach 4.0
Call center representative job in West Palm Beach, FL
Job Description
New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service CallCenter. This position will include on-the-job training. Prior callcenter experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC CallCenter Agent - Benefits
$16 base per hour, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule service appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about service updates, recalls and service requirements
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, only one Saturday every three weeks!
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$16 hourly 30d ago
Sales & Customer Service Agent
Midas Saiz
Call center representative job in North Palm Beach, FL
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Profit sharing
Training & development
Were Hiring: Dynamic Sales & Customer Service Agent!
Are you a people person with a passion for turning conversations into opportunities?
Do you thrive in a fast-paced environment where your communication skills and energy make a real impact?
Were looking for a Sales & Customer Service Agent to join our growing Midas team and help us deliver exceptional experiences to every client.
No automotive experience needed we will train you!
All you need is a great attitude, strong work ethic, and a goal-driven mindset.
Bilingual (Spanish/English) candidates are highly encouraged to apply Spanish a plus!
What Youll Do
Engage with customers through phone, email, and in person to provide outstanding service.
Identify customer needs and recommend products or services that truly fit their goals.
Manage incoming leads and close sales with enthusiasm and professionalism.
Build lasting relationships that keep clients coming back.
Collaborate with the team to meet and exceed sales targets.
What Were Looking For
Excellent communication and interpersonal skills you love talking to people!
A positive, coachable attitude and strong desire to succeed.
Proven experience in sales or customer service is a plus (but not required).
Goal-oriented and motivated to exceed expectations.
Team player who thrives in a dynamic, growth-focused environment.
Bilingual (Spanish/English) is a plus and will help you connect with more customers!
Why Join Us
No automotive experience required full training provided!
Competitive base salary + performance-based bonuses
Growth opportunities within a supportive, ambitious team.
Ongoing training and professional development.
If youre ready to build a rewarding career with unlimited potential we want to hear from you!
$21k-27k yearly est. 23d ago
Call Center Agent
Sh Hotels 4.1
Call center representative job in South Beach, FL
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful CallCenter / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$24k-30k yearly est. 3d ago
Call Center Onboarding Specialist
Pbaco Holding LLC
Call center representative job in West Palm Beach, FL
Job Description
Summary: The PAC Onboarding Specialist is responsible for guiding physician practices through the successful onboarding, configuration, and adoption of the Patient Access Center (PAC) platform. This role serves as the primary point of contact for practices during onboarding, ensuring a smooth transition from implementation through steady-state operations.
Key Responsibilities
Practice Onboarding & Implementation
Lead end-to-end onboarding of physician practices onto the PAC platform
Coordinate onboarding timelines, milestones, and dependencies across multiple practices simultaneously.
Gather and validate practice information (scheduling workflows, call routing preferences, hours, provider templates, EMR details.)
Ensure proper PAC configuration aligned to each practice's operational needs.
Cross-Functional Coordination
Partner with PAC operations, technology, training, and leadership teams to ensure readiness
Escalate risks, delays, or practice issues appropriately
Coordinate training sessions and go-live support for practice staff
Develop, maintain, and distribute performance dashboards and recurring reports to track KPIs to effectively report progress and efficiency of onboardings to management.
Adoption & Performance Monitoring
Track onboarding progress, completion status, and readiness metrics
Monitor early performance indicators post-go-live (call handling, scheduling rates, utilization)
Identify adoption gaps and recommend correction actions
Document workflows, refine existing and write new SOPs and best practices to support onboarding process.
Documentation & Systems
Maintain accurate onboarding records in CRM and internal tracking tools
Ensure onboarding documentation, workflows, and approvals are complete and compliant
Support continuous improvement of onboarding playbooks and processes
Qualifications & Experience
Required
2+ years of experience in healthcare operations, practice management, onboarding, customer success, or implementation
Experience working with physician practices, ACOs, MSOs, or payer environments
Strong relationship-building and communication skills
High emotional intelligence and empathy for busy medical offices
Highly organized with strong follow-up discipline
Comfortable managing multiple onboarding workflows in parallel
Familiarity with EMRs, front-office workflows, and scheduling processes
Experience using CRM tools (e.g., Salesforce) to track progress and outcomes
Understanding of HIPAA and healthcare compliance basics
Preferred
PMP certification of 1-3 years of project management experience
Experience onboarding callcenter, scheduling, or patient access solutions
Exposure to value-based care or ACO environments
$24k-36k yearly est. 26d ago
Customer Service Agent - $16.00
Europcar
Call center representative job in West Palm Beach, FL
We're seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details with accuracy, and working as part of a team to keep things running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit.
You will:
Support the Ready Line:
Keep the ready line clean, organized, and presentable.
Inspect vehicles for quality standards and immediately report any that need servicing.
Ensure each vehicle includes a correct and complete checkout slip.
Help customers locate their reserved vehicle and assist with luggage when required.
Process Vehicle Returns:
Welcome customers back with a friendly, professional attitude.
Inspect returned vehicles, document mileage/fuel levels, and identify any damage.
Secure keys, remove personal items, and complete paperwork to report issues.
Review final rental charges with customers and answer questions clearly.
Monitor the Exit Booth:
Verify rental agreements and ensure all information is complete and accurate.
Scan and organize documents for smooth processing.
Obtain customer signatures and maintain a clean, professional booth environment.
Offer helpful information, wish customers a safe trip, and close out the interaction with excellence.
What makes you a Great Fit:
Current Driver's License - required
Providing consistent, friendly service at every touchpoint.
Performing additional duties as assigned to support overall operations.
A positive, approachable demeanor with strong customer-service instincts
Attention to detail and comfort with paperwork and accuracy
Ability to stay organized in a high-traffic environment
Strong communication skills and a team-oriented mindset
Eligibility for benefits, paid time off, and other state-regulated provisions for part-time employees varies by state and employment status. Any benefits that apply will be provided in accordance with the laws and regulations of the state in which the employee works.
Applications for this position will be accepted on an ongoing basis until the role is filled. There is no predetermined closing date, and candidates may be considered as applications are received.
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.
“We help to change the way you move”
is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: *******************************
$21k-27k yearly est. Auto-Apply 7d ago
Call Center Agent
Starwood Hotels
Call center representative job in South Beach, FL
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful CallCenter / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$24k-33k yearly est. Auto-Apply 5d ago
Call Center Agent
Shhotelsandresorts
Call center representative job in South Beach, FL
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful CallCenter / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$24k-33k yearly est. Auto-Apply 3d ago
Call Center Specialist 1
National Center for Missing & Exploited Children 4.4
Call center representative job in Lake Park, FL
TITLE: CallCenter Specialist 1 DATE PREPARED: April 2001 DATE REVISED: July 2018 FLSA: Non-exempt DIVISION: Missing Children's Division DEPARTMENT: CallCenter TRAVEL REQUIREMENT: None HOURS and SCHEDULE: 24/7 CallCenter operation; shifts are generally day; swing; night; and midnight. Employees must be able to work flexible, rotating shifts including weekends and holidays
REPORTS TO:
Works under the general supervision of the Supervisor, CallCenter and the Manager, CallCenter.
RESPONSIBILITY FOR PUBLIC CONTACT:
Daily contact requiring courtesy, discretion, and sound judgment.
LICENSING AND CERTIFICATION:
Must be eligible to apply for VCIN certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain VCIN certification within three (3) months of hire and maintain certification including completion of all required training. VCIN certification requires background screening, to include fingerprinting, criminal history check, and professional references.
GENERAL DESCRIPTION:
Position is responsible for answering calls to the national 800 missing and exploited children hotline and accurately and expeditiously extracting and entering pertinent information while making sound judgment calls that will aid in the location, recovery, and reunification of missing children. Position involves the responsibility of independently overseeing the operation of the CallCenter in the absence of the shift supervisor. Position is also responsible for responding to any disaster-related calls or inquiries that come through the national 800 number, through the NECLC hotline number or the Unaccompanied Minors Registry.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position requires the ability to access and use NCIC/Nlets data after successfully completing VCIN certification.
Respond to calls to the national 800 missing and exploited children hotline.
Communicate with/about and respond appropriately to AMBER Alert requests and disseminations.
Intake accurate detailed reports on sightings and leads, on missing children including child exploitation and child pornography. Utilize available information to determine missing children case types.
Serve as a referral source to callers to include law enforcement, state clearinghouses, NPOs, and other resource organizations.
Determine appropriate publications for callers requesting mailed materials and enter orders into database.
Respond appropriately to missing and/or exploited children leads and information received via NCIC, news reports, online communication, Locater posters, TDD, AMBER Alerts, and/or messages by conducting callbacks to reporting parties and law enforcement agencies.
Enter CyberTipline Reports online of cases of child exploitation and child pornography.
Field calls to appropriate NCMEC personnel.
Direct caller to resources available on NCMEC's website.
Provide notifications to on-call case managers, FBI, and other agencies after hours, on critical missing children cases.
Take recovery reports of missing children and forward them to the appropriate case manager.
Ensure disaster readiness which includes that of facility and staff, as well as phone and computer equipment and computer programs. Disseminate information regarding new partnerships, equipment and/or external training with CallCenter staff, as required.
Update CallCenter staff on new disaster-related protocols and procedures (i.e. - Disaster Call Tally Reporting Form).
Complete all required disaster online training in a timely fashion.
Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner.
Conform with and abide by all regulations, policies, work procedures, and instructions.
Respond promptly when returning telephone calls and replying to correspondence and faxes.
Perform as acting shift supervisor in the absence of a CallCenter Supervisor.
Function as shift database editor and monitor critical leads for possible immediate action.
Reviews and prioritizes child exploitation reports submitted online through the CyberTipline.
Assist in the training of new CallCenter Specialists.
Check the “Hotline Messenger” and “General Inquires” email account periodically and deal with emails appropriately.
Perform a change of shift brief with the incoming shift to notify them of any and all critical events.
Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide.
Promote a professional image.
Communicate with co-workers, management, Law Enforcement officials, and others in a courteous and professional manner.
Conform with and abide by all regulations, policies, work procedures, and instructions.
Respond promptly when returning telephone calls and replying to correspondence.
EDUCATION AND EXPERIENCE:
Associates Degree in human services, criminal justice, or related field; or equivalent degree and/or work experience combination. Bachelor's degree preferred.
After certification, perform as NCIC $8 monitor.
Successful completion of Responding to Missing and Abducted Children Regional Training or other courses assigned by the Manager of the CallCenter.
Experience with the organization for a minimum of 6 months, or in the opinion of the Director of the CallCenter, must have exhibited performance above that normally required of the position.
KNOWLEDGE, SKILLS AND ABILITIES:
Good verbal, written and telephone communications skills.
Low error rate on reports.
Quick call response and turnaround time.
Ability to work flexible hours, including varying shifts and regular weekend shifts.
Type 40 wpm.
If hired as a bilingual operator, must be fluent in English and foreign language.
Knowledge of word processing, database programs, and Internet applications.
Perform independently.
Displays and applies thorough knowledge of the protocol of the CallCenter and NCMEC.
Exhibit extensive knowledge of the organization's Procedures and Operations Manual.
Strong verbal and written communication skills.
Excellent organizational and interpersonal skills.
Ability to prioritize multiple tasks.
Demonstrated word processing, spreadsheet and database software proficiency.
Adaptability, flexibility and ability to work as part of a team or in an individual capacity.
Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.
$25k-29k yearly est. 16d ago
Call Center Representative
Internet Lending
Call center representative job in Port Saint Lucie, FL
We are a CallCenter in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!
QUALIFICATIONS: Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance.
Ability to work full-time
We are a CallCenter in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! hours without restrictions is necessary.
EXPERIENCE:
Customer service is a plus
Callcenter experience is a plus
Sales experience is a plus
Moderate math skills are a must.
We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require.
WORK ENVIRONMENT: Typical callcenter office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need!
RESPONSIBILITIES: To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !!
~OFFERING~
Full Time - 40 hour work week!
$15.00/hour Starting Pay
$ Weekly Bonus Incentives$
$Paid Holidays$
$PTO Accrual From First Day$
**Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **
$15 hourly 60d+ ago
BDC Representative / Call Center Representative
Earl Stewart Toyota
Call center representative job in Lake Park, FL
Full job description
Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service CallCenter. This position will include on-the-job training. Prior callcenter experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC CallCenter Agent - Benefits
Hourly rate, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about product updates
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, rotating weekends
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Why Choose Earl Stewart Toyota?
We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect.
Whether you're starting fresh or continuing your professional journey, we support you every step of the way.
Apply Today!
If you're looking for a stable, rewarding role in a customer-focused callcenter, we want to hear from you.
How much does a call center representative earn in Port Saint Lucie, FL?
The average call center representative in Port Saint Lucie, FL earns between $20,000 and $36,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Port Saint Lucie, FL
$27,000
What are the biggest employers of Call Center Representatives in Port Saint Lucie, FL?
The biggest employers of Call Center Representatives in Port Saint Lucie, FL are: