Call center representative jobs in Porterville, CA - 115 jobs
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Milan Institute 3.4
Call center representative job in Visalia, CA
Job DescriptionDescription:
We are seeking a motivated and customer-focused CallCenter Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.
Answer incoming calls and respond to customer inquiries professionally.
Make outbound calls to follow up with customers, confirm appointments, or provide updates.
Provide accurate information regarding products, services, and company policies.
Resolve customer complaints efficiently and escalate complex issues when necessary.
Maintain a high level of customer satisfaction through positive interactions.
Update customer records and document call details in the system.
Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
Follow company guidelines and standard operating procedures.
Requirements:
Associates Degree or equivalent required.
Previous experience in a callcenter or customer service role preferred.
Excellent verbal and written communication skills.
Ability to handle a high volume of calls efficiently.
Strong problem-solving and active listening skills.
Familiarity with CRM software and basic computer proficiency.
Ability to work in shifts, including weekends and holidays if required.
Patience, empathy, and a customer-first attitude.
This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
$29k-38k yearly est. 21d ago
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Customer Service Representative - State Farm Agent Team Member
Isaac Martinez-State Farm Agent
Call center representative job in Porterville, CA
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Isaac Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$32k-41k yearly est. 8d ago
Call Center Customer Service Representative
Burrtec 4.2
Call center representative job in Bakersfield, CA
Job Description
Burrtec Waste Industries, Inc. is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization. We have the following position:
Customer Service Representative
SALARY RANGE: $22.05/hour - $24.30/hour
Provides a variety of customer service duties by interacting, servicing, and consulting with customers via telephone or face-to-face.
ESSENTIAL DUTIES
Assist customers by starting new accounts and canceling or changing service levels and answering basic service related questions
Effectively communicate the various commercial and industrial services available and the cost associated with the service
Start and/or discontinue service by effectively eliciting information from the customer. Performs data entry tasks to enter the information into the in-house system
Follow proper phone etiquette and procedures in accordance with Burrtec's guidelines
Utilize the in-house system on a consistent basis to enter information into the remarks field regarding service/account status
Provide resolution of customer complaints by dealing tactfully and effectively with their issues and provides options to resolve complaints
Assist walk in customers, processes / post payments and performs cash register functions
Generate work orders and submits them to operations for barrel exchanges, roll-off dump and returns, deliveries and extra pick ups
Resolve billing disputes and effectively interprets and explains account history
Process temporary service request by ensuring that accurate information has been obtained and conveyed to the customer regarding rental fees and overweight charges
Perform suppress billing functions
Handle return mail by gathering accurate customer information and resubmitting the bill
Process returning contracts by ensuring proper procedures have been followed and files and purges the contracts accordingly
Print invoices that have been generated
Process refund request according to procedures and brings them to a “0” balance
Experienced in debt collections with a focus on account follow-up and resolution of past-due balances
Skilled in contacting customers regarding delinquent accounts and negotiating payment arrangements
Ensures compliance with company policies and applicable regulations throughout the collections process
Audits credit balances
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned; or the scope of the job may change as necessitated by business demands.
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong customer service orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer.
Good oral and written communication skills.
Good listening skills and ability to elicit information.
Ability to establish and maintain an effective, professional and calm working relationships with customers and co-workers.
Flexible and have ability to handle multiple tasks.
Detail oriented and have concern for quality.
Computer Skills and ability to operate a 10-Key are required.
Ability to learn and correctly interpret and apply policies and procedures.
Ability to calculate change and file alpha & numeric documents.
Demonstrates professionalism while maintaining positive and respectful customer relationships
Strong attention to detail and organizational skills to manage multiple accounts effectively
Maintains a positive attitude
TRAINING AND EXPERIENCE:
Previous customer service experience, required
Previous callcenter experience, preferred
PHYSICAL:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
Hearing sufficient to understand conversations, both in person and on the telephone.
Ability to work on Microsoft Office (Excel and Word), 10-Key calculator, and FAX machine.
WORKING CONDITIONS:
Will work in an office environment and have daily contact with the public.
We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.
$22.1-24.3 hourly 2d ago
Customer Experience Representative
American Kids Sports Center
Call center representative job in Bakersfield, CA
We provide youth sports instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions on children and families. This is a diverse, inclusive, and supportive workplace.
Why Choose American Kids?
It's a fun, creative, family-friendly environment
Every day is different with new chances to make lasting impressions and build relationships
You get to be a part of making a difference in the lives of children and families
We're growing and opportunities for growth will continue to evolve.
As a Customer Experience Representative, you are responsible for providing a high level of customer service to our families. You will work to build relationships with our families, providing personal attention while relaying account messages, giving tours, and answering various questions about the different activities we offer in our facilities. You can expect to be regularly communicating with families and fellow staff members so remaining calm and efficient during periods of high volume at the front desk is essential. You should be someone who is warm and welcoming while also being highly organized, dependable, and open to feedback. As a Customer Experience Representative, team member, you will report to the Director of Operations while also being supervised by Department Leaders of each individual department. As a Customer Experience Representative, you will provide support throughout the lobby as needed.
We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a full-time position that requires afternoon/evening and weekend shifts.
Responsibilities:
Friendly engagement of families by computer, phone, and in person.
Multitask to efficiently and professionally maintain accurate records and answer customer questions.
Be a team player who is consistently dependable and reliable.
Complete required training and be a continual learner.
Follow our systems with a focus on follow-through and details.
Smile and have fun!
Create special moments and memories for our customers by providing them an excellent service with every interaction.
Qualifications:
Caring and compassionate human
Able to maintain a professional, patient, and people-first attitude
Ability to solve problems by proactively finding solutions
Strong communication skills
Customer Service Experience
Great attitude and willingness to be coached
The ability to focus in a fast-paced and loud environment
The ability to commit to at least 1 year of employment, afternoons, evenings, and weekends required
Ability to multi-task
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Compensation: $18.00 - $22.00 per hour
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
$18-22 hourly Auto-Apply 60d+ ago
Sales Customer Service Representative ($1000 Hiring Bonus)
Neri Insurance Agency Dba Fiesta Auto Insurance
Call center representative job in Shafter, CA
Join Fiesta Auto Insurance - Where Careers Take Off***$1000 HIRING BONUS OPPORTUNITY***
Are you ready to launch a rewarding career!? At Fiesta Auto Insurance, we don't just offer jobs-we offer careers with purpose, growth, and serious potential. No experience? No problem. We'll pay for your training and help you get licensed as an insurance agent in 30-45 days!
What You'll Love About Working With Us:
Hiring Bonus: Earn a $1000 retention-based sign-on bonus (restrictions apply)
Competitive Compensation: GUARANTEED hourly base pay, PLUS commission, AND bonuses
Paid Training: We'll cover your training and help with insurance licensing costs
Direct deposit every Friday
Mileage Reimbursement
Benefits: vacation, free dental, affordable vision, health insurance, and 401(k) matching
Supportive and team-oriented work environment
Become a Certified Tax Preparer and earn commission during tax season
What You'll Do Every Day:
Deliver outstanding customer service and build lasting client relationships
Educate clients on insurance options and recommend appropriate coverage
Process insurance sales, payments, renewals, and policy changes
Assist with local marketing and perform daily office tasks
Contribute to a high-energy, goal-oriented team environment
What We're Looking For:
Motivated, professional, and customer-focused individuals
Valid work authorization
Reliable transportation
Bilingual (English/Spanish) preferred
Available Monday-Friday 9am-7pm, Saturday-Sunday 9am-5pm
Willingness to obtain a Personal Lines Insurance License (we'll help you)
Background check required during licensing process
Ready to build a future with us? Apply now and start your journey with Fiesta Auto Insurance.Work schedule
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Bonus pay
Other
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
Mileage reimbursement
$32k-42k yearly est. 60d+ ago
Customer Service Representative
Norma Group 4.2
Call center representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative
Visalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
* Sales and Growth
* Identify upsell and add-on product opportunities by asking probing questions to identify product need.
* Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
* Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
* Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
* Communication of product promotions to customers through outbound calls.
* Record complete and accurate information on job leads through inbound calls.
* Sales region main point of contact for general customer service requests.
* Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
* Other
* Support ISR and ISA in providing written job quotes as needed
* Support ISR and ISA in logging information in the Salesforce as needed
* Answer inbound calls in a timely and professional manner; meeting customers expectations.
* Regional point of contact for distributors and sales representatives
* Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
* Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
* Generate and processing of profoma invoices
* Other projects and assignments as designated by Supervisor
* Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
* Demonstrate exceptional interpersonal communication and relationship building techniques.
* Have the ability to work in a diverse and dynamic team environment.
* Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
* Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
* Solid aptitude for learning new tools, processes and techniques.
* Exceptional verbal and written communication skills.
* Strong organization skills.
Minimum Qualifications
* Demonstration of the competencies and skills listed above.
* Two or more years of experience in a customer service, sales or callcenter environment with increasing responsibility.
* NDS product and business knowledge or experience in a similar industry.
* Working knowledge of Syspro or similar ERP system.
* Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
* Ability to effectively work cross functionally.
Desired Qualifications
* Bachelor Degree
* Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
$31k-37k yearly est. 60d+ ago
Customer Service Representative
Fiesta Auto Insurance 3.5
Call center representative job in Porterville, CA
Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.
Location: CA183 1140 W Henderson Ave, Porterville, CA 93257, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
$31k-39k yearly est. 60d+ ago
Customer Service Representative
American Dynamic Systems 4.1
Call center representative job in Bakersfield, CA
Job Description
We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, responsible for providing exceptional service and support.
Key Responsibilities:
- Respond promptly and professionally to customer
- Resolve customer complaints and issues with empathy and efficiency
- Provide accurate product information and assist with orders, return
-Respond promptly and professionally to customers inquiries via in person
Qualifications:
- Previous experience in a customer service or support role proffered
- Excellent communication skills-both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and work in a fast-paced environment
- A positive, patient, and professional attitude
What We Offer:
- Opportunities for growth and advancement
- Supportive and collaborative team culture
- Onboarding orientation and continuous learning opportunities
$32k-42k yearly est. 23d ago
Customer Service Representative
Knight's Site Services, Inc.
Call center representative job in Bakersfield, CA
Job DescriptionDescription:
Under the general supervision of the Sales and Marketing Supervisor, the Customer Service Representatives are responsible for overseeing and effectively assisting new and existing customers with orders and addressing concerns relating to accounts.
Shift/Hours:
Monday - Thursday; 8:00 AM - 5:00 PM; Friday 7:00 AM - 4:00 PM.
Hours may vary based on departmental requirements.
Duties and Responsibilities:
Answer incoming calls and emails to assist customers by handling inquiries including services, delivery, pick up, relocation and repair of equipment, installation/pick up for fence.
Coordinate with other members of the team to ensure proper coverage for lunch and break periods.
Input and validate all work orders and service tickets for accurate information.
Work closely with all other departments to ensure customer needs are met.
Send quotes to customers and help the sales team with overflow quotes and/or order entry when necessary.
Coordinate with billing team on payments to specific accounts via check, ACH, or other means.
Follow-up quotes to ensure delivery of materials in a timely manner.
Prioritize daily tasks and complete all order entries by specified deadlines.
Communicate regularly with Supervisor on accounts, quotes or items that require additional attention.
Act as a liaison between customers, sales, field operations, and office personnel to resolve complaints.
Requirements:
Qualifications:
High School diploma/GED or equivalent experience.
Strong communication skills.
Detail oriented.
Reliability and trustworthiness.
Able to handle large tasks and prioritize the importance of each project.
Ability to handle high volume of phone calls.
Team Player.
Focus on quality customer service.
Knowledge of Microsoft products (Excel, Word, and others).
Ability to multi-task and keep a positive attitude in a fast-paced environment.
Prior experience with Tower/AMCS highly recommended but not required.
Skills:
Language skills:
Ability to e?ectively communicate information in one-on-one conversation to customers, and other employees of the organization.
Mathematical skills:
Ability to perform simple arithmetic (add, subtract, multiply, and divide).
Reasoning ability:
Ability to de?ne problems, collect data, establish facts, and draw valid conclusions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
$32k-41k yearly est. 22d ago
Winner's Circle - Customer Service
Daveandbusters
Call center representative job in Bakersfield, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 16d ago
Customer Service Representative - State Farm Agent Team Member
Jimmy Alvarez-State Farm Agent
Call center representative job in Hanford, CA
Job DescriptionBenefits:
Company parties
Opportunity for advancement
Paid time off
Training & development
401(k) matching
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jimmy Alvarez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information in English & Spanish.
Assist customers with policy changes and updates in English & Spanish.
Process insurance claims and follow up with customers in English & Spanish.
Maintain accurate records of customer interactions in English & Spanish.
Study for and complete state insurance exams
QUALIFICATIONS:
Willing and able to obtain a personal lines, life, and health insurance license within a set timeframe
Opportunities to advance as licenses are obtained
Bilingual - Fluent in Spanish is required
Communication and interpersonal skills in English & Spanish.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$32k-41k yearly est. 20d ago
Insurance Specialist CSR, Hanford CA
Neri Insurance Agency
Call center representative job in Hanford, CA
Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Qualifications
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9 AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.
$32k-41k yearly est. 11d ago
Customer Service Rep(07765) - 424 E. Tulare Ave.
Domino's Franchise
Call center representative job in Tulare, CA
Job Description
Searching for qualified customer service reps with personality and people skills. Someone who is pleasant on the phone, preferably bilingual, can upsell products and works quickly and efficiently.
Must by 16 years of age or older.
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders in Spanish and English.
Take inventory and complete associated paperwork.
Clean equipment and facility daily.
Training
Communication and computer skills.
Must be able to make correct monetary change.
Ability to add, subtract, multiply and divide accurately and quickly.
Verbal, writing and telephone skills to take and process orders.
$32k-41k yearly est. 9d ago
Call Center Customer Service Representative
Burrtec 4.2
Call center representative job in Bakersfield, CA
Burrtec Waste Industries, Inc. is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization. We have the following position:
Customer Service Representative
SALARY RANGE: $22.05/hour - $24.30/hour
Provides a variety of customer service duties by interacting, servicing, and consulting with customers via telephone or face-to-face.
ESSENTIAL DUTIES
Assist customers by starting new accounts and canceling or changing service levels and answering basic service related questions
Effectively communicate the various commercial and industrial services available and the cost associated with the service
Start and/or discontinue service by effectively eliciting information from the customer. Performs data entry tasks to enter the information into the in-house system
Follow proper phone etiquette and procedures in accordance with Burrtec's guidelines
Utilize the in-house system on a consistent basis to enter information into the remarks field regarding service/account status
Provide resolution of customer complaints by dealing tactfully and effectively with their issues and provides options to resolve complaints
Assist walk in customers, processes / post payments and performs cash register functions
Generate work orders and submits them to operations for barrel exchanges, roll-off dump and returns, deliveries and extra pick ups
Resolve billing disputes and effectively interprets and explains account history
Process temporary service request by ensuring that accurate information has been obtained and conveyed to the customer regarding rental fees and overweight charges
Perform suppress billing functions
Handle return mail by gathering accurate customer information and resubmitting the bill
Process returning contracts by ensuring proper procedures have been followed and files and purges the contracts accordingly
Print invoices that have been generated
Process refund request according to procedures and brings them to a “0” balance
Experienced in debt collections with a focus on account follow-up and resolution of past-due balances
Skilled in contacting customers regarding delinquent accounts and negotiating payment arrangements
Ensures compliance with company policies and applicable regulations throughout the collections process
Audits credit balances
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned; or the scope of the job may change as necessitated by business demands.
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong customer service orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer.
Good oral and written communication skills.
Good listening skills and ability to elicit information.
Ability to establish and maintain an effective, professional and calm working relationships with customers and co-workers.
Flexible and have ability to handle multiple tasks.
Detail oriented and have concern for quality.
Computer Skills and ability to operate a 10-Key are required.
Ability to learn and correctly interpret and apply policies and procedures.
Ability to calculate change and file alpha & numeric documents.
Demonstrates professionalism while maintaining positive and respectful customer relationships
Strong attention to detail and organizational skills to manage multiple accounts effectively
Maintains a positive attitude
TRAINING AND EXPERIENCE:
Previous customer service experience, required
Previous callcenter experience, preferred
PHYSICAL:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
Hearing sufficient to understand conversations, both in person and on the telephone.
Ability to work on Microsoft Office (Excel and Word), 10-Key calculator, and FAX machine.
WORKING CONDITIONS:
Will work in an office environment and have daily contact with the public.
We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.
$22.1-24.3 hourly Auto-Apply 1d ago
Customer Service Representative
Norma Group 4.2
Call center representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.
Customer Service Representative
Visalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
Sales and Growth
Identify upsell and add-on product opportunities by asking probing questions to identify product need.
Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
Communication of product promotions to customers through outbound calls.
Record complete and accurate information on job leads through inbound calls.
Sales region main point of contact for general customer service requests.
Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
Other
Support ISR and ISA in providing written job quotes as needed
Support ISR and ISA in logging information in the Salesforce as needed
Answer inbound calls in a timely and professional manner; meeting customers expectations.
Regional point of contact for distributors and sales representatives
Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
Generate and processing of profoma invoices
Other projects and assignments as designated by Supervisor
Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
Demonstrate exceptional interpersonal communication and relationship building techniques.
Have the ability to work in a diverse and dynamic team environment.
Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
Solid aptitude for learning new tools, processes and techniques.
Exceptional verbal and written communication skills.
Strong organization skills.
Minimum Qualifications
Demonstration of the competencies and skills listed above.
Two or more years of experience in a customer service, sales or callcenter environment with increasing responsibility.
NDS product and business knowledge or experience in a similar industry.
Working knowledge of Syspro or similar ERP system.
Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
Ability to effectively work cross functionally.
Desired Qualifications
Bachelor Degree
Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
$31k-37k yearly est. 60d+ ago
Sales Customer Service Representative ($1000 Hiring Bonus)
Neri Insurance Agency Dba Fiesta Auto Insurance
Call center representative job in Visalia, CA
Join Fiesta Auto Insurance - Where Careers Take Off***$1000 HIRING BONUS OPPORTUNITY***
Are you ready to launch a rewarding career!? At Fiesta Auto Insurance, we don't just offer jobs-we offer careers with purpose, growth, and serious potential. No experience? No problem. We'll pay for your training and help you get licensed as an insurance agent in 30-45 days!
What You'll Love About Working With Us:
Hiring Bonus: Earn a $1000 retention-based sign-on bonus (restrictions apply)
Competitive Compensation: GUARANTEED hourly base pay, PLUS commission, AND bonuses
Paid Training: We'll cover your training and help with insurance licensing costs
Direct deposit every Friday
Mileage Reimbursement
Benefits: vacation, free dental, affordable vision, health insurance, and 401(k) matching
Supportive and team-oriented work environment
Become a Certified Tax Preparer and earn commission during tax season
What You'll Do Every Day:
Deliver outstanding customer service and build lasting client relationships
Educate clients on insurance options and recommend appropriate coverage
Process insurance sales, payments, renewals, and policy changes
Assist with local marketing and perform daily office tasks
Contribute to a high-energy, goal-oriented team environment
What We're Looking For:
Motivated, professional, and customer-focused individuals
Valid work authorization
Reliable transportation
Bilingual (English/Spanish) preferred
Available Monday-Friday 9am-7pm, Saturday-Sunday 9am-5pm
Willingness to obtain a Personal Lines Insurance License (we'll help you)
Background check required during licensing process
Ready to build a future with us? Apply now and start your journey with Fiesta Auto Insurance.Work schedule
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Bonus pay
Other
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
Mileage reimbursement
$32k-41k yearly est. 60d+ ago
Captain - Customer Service
Daveandbusters
Call center representative job in Bakersfield, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17 hourly Auto-Apply 16d ago
Customer Service Rep(07765) - 424 E. Tulare Ave.
Domino's Franchise
Call center representative job in Tulare, CA
Searching for qualified customer service reps with personality and people skills. Someone who is pleasant on the phone, preferably bilingual, can upsell products and works quickly and efficiently.
Must by 16 years of age or older. Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders in Spanish and English.
Take inventory and complete associated paperwork.
Clean equipment and facility daily.
Training
Communication and computer skills.
Must be able to make correct monetary change.
Ability to add, subtract, multiply and divide accurately and quickly.
Verbal, writing and telephone skills to take and process orders.
$32k-41k yearly est. 12d ago
Customer Service Representative
Fiesta Auto Insurance 3.5
Call center representative job in Tulare, CA
Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.
Location: CA022 1231 N Cherry St, Tulare, CA 93274, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
$31k-39k yearly est. 60d+ ago
Insurance Specialist, CSR Dinuba CA
Neri Insurance Agency
Call center representative job in Dinuba, CA
Fiesta Auto Insurance has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Compensation:
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Qualifications
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem-solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.
How much does a call center representative earn in Porterville, CA?
The average call center representative in Porterville, CA earns between $27,000 and $46,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Porterville, CA