Call center representative jobs in Racine, WI

Dynamic Workforce Solutions Job Title: Customer Service Representative Non-Exempt Type: Non-exempt- Full-time Wage: $15.00 - $18.00 EXPERIENCE EXTREME CUSTOMER SERVICE About the Company Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results. Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve. Your Impact Do you want to make a lasting difference in the lives of your customers? As a case manager with DWFS, you will have the opportunity to work with job/career seekers to ensure that they have the skills and resources to find and maintain self-sustaining employment. You will be able to help employers locate the talent they need to help their businesses thrive. You will know you are successful as you meet goals and put your customers to work. Primary Objectives of Position: The career navigator Program Assistant provides integrated workforce planning services to career center customers. Aids customers in developing, evaluating, and effectively initiating and implementing plans to find employment and/or employment skills. Work involves developing and maintaining contact with customers, and/or service providers for service needs. Helps customers to engage in self-assessment; Essential Job Functions: Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training. Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information. Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services. Performs visits to customers' homes, training providers' sites, and /or employment sites. Develops and implements service plans to meet customer needs. Ensures that service plans are maintained and updated as needed. Coordinates service provider activities. Implements prescribed program related procedures and accurate case management. Provides ongoing case management and serves as a liaison between customers and service providers. Manages a comprehensive caseload of job seekers (more detail?) Provides employment services on an ongoing basis. Provides guidance and other assistance to help the participant retain employment. Accurately document customer interactions through well-written case notes in automated system. Ensure that case files meet or exceed programmatic requirement. Prepare reports as requested. Address the unique needs and barriers of customers and create and maintain an environment of inclusion for all participants by making customer referrals to appropriate workshops, assessments and internal programs while ensuring equitable access for all individuals regardless of needs or barriers. Utilize Extreme Customer Service behaviors in all interactions with internal and external customers. Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products. Keyboarding skills mandatory. Ability to work in a team environment. Excellent interpersonal skills and customer-service orientation. Strong oral and written communication skills. Bilingual candidates preferred. Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage. Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce. We strive to create a work environment that provides all our team members with equal access to information, development and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service. We recognize that differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring richness to our work environments. Such differences help us connect better with the workforce development needs of people we serve in our communities. We believe that attracting, developing and retaining a base of employees that reflects the diversity of our customers is essential to our success. Equal Opportunity Employer Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. Job Posted by ApplicantPro

The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you! Summary Do you enjoy working with new technologies and providing top-notch customer service? We are seeking energetic individuals to join our fast-paced Service BDC team. This is a fantastic opportunity to start or grow your career in the automotive industry and gain valuable experience in dealership operations. In this role, you will be the crucial link between customers and the service department. You'll assist customers with scheduling maintenance, answering service-related inquiries, and ensuring a seamless service experience. Our in-house training team is dedicated to your success, offering online and on-site programs to help you excel in your role. We are looking to fill 1 full-time position and 1 part-time position. Location: 9201 W Brown Deer Rd, Milwaukee, WI 53224 Responsibilities Assist customers online and over the phone with service inquiries and scheduling appointments. Answer incoming service calls, build customer relationships, and deliver exceptional customer service. Respond to customer inquiries via email, phone, text, and live chat. Schedule service appointments and coordinate with service advisors to ensure smooth operations. Use dealership software to provide customers with accurate information regarding services, pricing, and promotions. Collaborate with the service team, other BDC staff, and management to ensure customer satisfaction. Attend department training sessions to stay updated on dealership processes and technologies. Perform other duties as assigned. Requirements * Strong work ethic * Strong internet and computer skills * Strong and professional communication skills * Attention to detail * Enthusiastic to learn and desire for ongoing training * Maintain a clean and professional appearance * Self-motivated and goal oriented * Desire for a long-term position * Must be able to work flexible hours, including some evenings and Saturdays * Prior customer service, call center or telecommunications experience is required * Prior automotive experience is preferred, but not required * Ability to pass a background check and drug screening Benefits * Competitive Compensation Plans * Full Benefits Package * Medical, Dental & Vision * 401k with Company Match * HSA with Company Contribution * PTO from day one!!! * Growth and Advancement Opportunities * Continuous Training and Development

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Call Center Representative in Lake Forest IL. Qualifications At least 1 year of relevant experience with Pharma related customer service. Additional Information In person interview is acceptable.

Great Lakes Credit Union is Hiring GREAT people for our GREAT team! Join a team where your voice makes a difference! WE WANT YOU ON OUR TEAM! * This is a fully on-site position. Remote or hybrid work arrangements are not available at this time. * " The starting rate of pay for this role is $19.99 per hour for candidates with a minimum of one (1) year of experience in a call center or financial institution, with a higher rate of pay available based on additional years of relevant experience." We are always looking for great people to join our Member Contact Center. We welcome your application and will contact you if a future opportunity matches your skills and availability. As the Inbound Call Center Representative, you will serve as the first point of contact for our members, delivering exceptional service in a fast-paced, high -volume credit union contact center environment. You'll play a vital role in supporting our members' financial needs, all while upholding our values and standards of greatness. As the Inbound Call Center Representative, you will: * Handle high - volume inbound calls with professionalism, empathy, and efficiency * Work collaboratively with multiple departments and use multiple software systems to support our members' needs * Resolve inquiries and provide accurate, timely information on accounts, products, services and transactions * Build trust and genuine connections with each member thought active listening and clear communication * Uphold the GLCU's values and standards of greatness in every interaction What You'll Bring: * Call center experience in a high-volume call center or high - volume phone environment or financial institution, preferred * Proven experience to become proficient with multiple software systems * Passion for helping others and making a difference * Excellent communication skills, especially over the phone * Quick learner with ability to navigate multiple software tools with ease * Calm under pressure and adaptable in a constantly changing environment * Strong attention to detail and a drive to go above and beyond for every member. Why Join Us? At Great Lakes Credit Union, we're more than a workplace- we're mission. Every call you take is a chance to make a financial impact and build lifelong member relationships. You'll join a supportive team, gain valuable experience, and help shape the future of member service excellence. Benefits We Offer: At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here's what you can expect: * Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions. * Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs and health membership reimbursement. The company paid STD and LTD. * Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches. * Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones. * Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays. * Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals. * Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education. * Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs. * Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered. * Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve. Join us at GLCU and discover a workplace that invests in you! We're the total package! Great Lakes Credit Union is proud to be an Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Please note the schedule for this position is Monday - Saturday (with one day off during the week when scheduled to work Saturday).Monday - Friday 8:30 am- 6:00pm Saturday 9:00am-2:00pm

Job Description Join Waukesha State Bank as the friendly, knowledgeable voice our customers count on! In this role, you'll assist with deposit and loan questions, debit card issues, online banking support, and fraud/dispute concerns-all while delivering exceptional customer service. What You'll Bring: 1+ year of banking customer service experience Strong phone and problem-solving skills Attention to detail and a commitment to friendly, professional service Comfort with Microsoft Word, Excel, and learning new systems Preferred: Retail banking or call center experience Be part of a community bank that values integrity, teamwork, and great service. Apply today! Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service. This is an onsite position in Waukesha County, WI Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen. EOE Disability/Vet

PURPOSE AND SCOPE: Communicates information and acts as a resource for clients by telephone and fax. Gathers necessary information from clients to help in providing timely and accurate laboratory results (reports). PRINCIPAL DUTIES AND RESPONSIBILITIES: - Must speak Spanish - 1-2 years call center experience or high volume phone experience - Accountable for outstanding customer service to all external and internal customers. - Develops and maintains effective relationships through effective and timely communication. - Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. - Contacts clients of abnormal test results, problems with specimens and requisitions, verify information. - Assists clients with questions regarding status of tests, test requirements, specimen handling, etc. - Assists clients with requests for changes to their requisitions, critical values, and patient information. - Documents all calls into appropriate systems. - Communicates with Sales and Clinical Support Reps about clients. - Communicates with all departments to resolve client questions and problems in a timely manner. - Acts as a resource person for complex questions regarding reports, technical issues, dialysis procedures, etc. - Helps orient and instruct new staff. - Provides input for improvement of department policy and procedures. - May provide assistance to junior staff with more general support tasks that require a better understanding of functions, as directed by immediate supervisor. - May refer to senior staff for assistance with higher level problems that may arise. - Escalates issues to supervisor for resolution, as deemed necessary. - Assists with various projects as assigned by direct supervisor. - Other duties as assigned. Top Skills Details Customer service Collection Patient account Medical collections Medicare Medicaid Additional Skills & Qualifications EXPERIENCE AND REQUIRED SKILLS: Prior call center experience and/or multi-line phone system. Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications. Detail oriented with strong analytical and organizational skills. Adaptable to fast-paced environment with the ability to multitask concurrent priorities in an organized manner. Great interpersonal skills with the ability to work cohesively within a team environment. Strong customer service skills with a positive, enthusiastic and energetic attitude. Great oral and written communication skills to effectively communicate with all levels of management. Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Lake Bluff, IL. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Lake Bluff,IL. Application Deadline This position is anticipated to close on Dec 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance . Hours: Part time hours Monday and Wednesday 10 am - 6 pm Friday 8 am to 6 pm Saturday 8 am to 4 pm Pay $ 20.00-25.00 Experience: 1 year of medical or hospital call center. 6 months of experience in a call center or customer service role Must be bilingual of Spanish and English Speaking Handling inbound and outbound calls Providing information to patients Assistance with appointment scheduling Strong verbal communication skills. Familiarity with call center systems and healthcare software is beneficial. Must be able to understand medical terminology and healthcare processes Benefits: Medical, Dental, Vision after 90 days 401K after 1 year of employment 2 weeks paid vacation after 1 year of employment 1 week of sick time after 90 days

We are looking for Customer Delight Representatives (CDR) to join our successful, highly-motivated team at Feldco, The Midwest's #1 Window, Siding and Door Replacement Company. For almost 40 years there has been one goal at Feldco: to transform your home through beautiful and dependable products delivered with outstanding service. Job Description: Positions are part-time hours with different shifts available. The Feldco Call Center is a high-volume, fast paced environment. If you have excellent communication skills, can be accurate and detail-oriented and like working in a dynamic, team environment, then we need you to help with our continued growth! The CDR role at Feldco is a hands-on role that requires direct customer contact and phone work as well as database administration work. The role also involves direct, clear and concise communications with other Feldco departments to resolve any outstanding customer issues. Responsibilities include: Manage all inbound customer service calls to assist customers with timely and accurate answers Respond to customer inquiries by telephone, email or direct mail Schedule and enter sales appointments for estimates Superior coordination with other departments including Sales, Production, Finance, etc. Set service appointments and handle new customer service inquiries Process Finance applications Answering web lead inquiries (e-mail and outbound phone exchanges with customers) Ability to use internet maps to help product specialists Communication with Feldco Product Specialist, Fulfillment employees and other Feldco staff is also critical. What can Feldco Offer You? Leadership - We are the largest replacement window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market Growth - We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets Advancement - We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development Security - We operate profitability and are enhancing the benefits and care of our employees Professionalism - We are investing heavily in quality improvements and establishing industry-best operations Teamwork - We are focused on assisting each other and working together to take care of our customers Qualifications Qualifications: High school diploma or equivalent required Organizational skills and outstanding oral and written communication abilities are required Proficient PC skills (Word, Excel) 35+ WPM Ability to work in a fast paced and demanding environment Key skills include, but are not limited to, using a multi-call phone systems, data entry and sales skills Preferred Qualifications: Bi-lingual preferred, but not necessary Call Center experience (Minimum one year)

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Afternoon/PM Shift Only Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Greenfield U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Greenfield Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Benefits: * Bonus based on performance * Paid time off * Training & development Do you have an appreciation for how important signage is to our lives? Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so we are looking for associates like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative/Estimator, you will be the initial contact with current and prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways, such as email, telephone, in-person, and at their place of business. You will build long-lasting relationships by turning prospects into customers and then into long-term clients. The sign industry is ever-changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plan,s and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $32,000.00 - $44,000.00 per year

SUMMARY: Responsible for providing information and customer service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service. ESSENTIAL FUNCTIONS: Serves membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence Answers incoming calls in a timely manner Responds to member email and fax inquiries in a timely manner Researches and resolves routine member questions, problems, and complaints concerning credit union accounts Assists in opening memberships Follows proper verification and identification procedures to assist in thwarting fraud Recognizes opportunities and cross-sell credit union products and services when appropriate Achieves minimum standards of sales goals Accepts and completes teller related and account maintenance requests Assists in Online Banking or reactivations Assists in Online Banking or logon and /or password reset Assists in trouble shooting all E-Services inquiries. Assists with review of IRA and HSA documentation to the system core and Ascensus Participates in Service Center Campaigns Maintains knowledge of credit union products, services, policies and procedures Other duties as may be assigned SECONDARY FUNCTIONS: Works as ITM MSR as needed Fulfills Receptionist duties as needed QUALIFICATIONS: Education Required: High School Diploma or equivalent (GED) Education Preferred: Associate's degree in Business Administration or related field Experience Required: One (1) year of customer service or retail sales experience Experience Preferred: Two (2) years of customer service or retail sales experience in a call center The base pay for this position is $17.96 to $29.93 per hour. This position is eligible for a sales incentive/goal program. In specific locations, the pay range may vary from the range posted. Click here to learn more about ALEC and our benefits.

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Position Requirements- Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** The person in this role serves as a central communication source for all components of the patient transfer and consultation process. Triages calls from referring providers and appropriately routes to subspecialist, attending physicians and/or the appropriate department(s). Demonstrates effective communication skills, critical thinking skills, ability to multi-task, and ability to follow clinical practice guidelines. Location: Onsite Milwaukee main campus Full time: 0.9 FTE Nights: 6:00pm-6:00 am Weekends: Rotate every 3rd weekend Holiday rotation Experience: Required - Prior knowledge acquired through 2 years of experience in a medical field such as EMT, Paramedic, Medical Assistant (MA), Health Unit Coordinator or Nursing, Previous critical care/emergency room experience preferred Medical dispatch/triage preferred Knowledge / Skills / Abilities Knowledge of medical terminology required Must be knowledgeable of Electronic Health Record EPIC electronic health record preferred Knowledge of a variety of pediatric healthcare specialties, including level of care, symptom identification critical thinking and decision making to appropriately triage and manage consult and transfer requests. Licensure, Registration and/or Certification Certified Medical Assistant (CMA) or Emergency Medical Technician (EMT) Certification Preferred BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross Preferred Physical Requirements and Working Conditions: Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids. Education - High school education or equivalent required. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Business Customer Service Representative needs Bachelor degree . Business Customer Service Representative requires: Knowledge/experience in a high volume, production environment. One or more years of B2B experience Multiple systems knowledge (ECPD, ACSS, WFM,). Strong mathematical and statistical skills. Microsoft Office products (MS Excel, MS Word and MS PowerPoint Business Customer Service Representative duties: providing support to internal and external customers partnering with the Business Sales Channel to service our customers, assist with escalations, and handle large research requests as required. The focus is to complete all requests sent through Workflow Manager with accuracy and in a timely manner; ensuring commitment times to our customers are maintained Additional Information $16//hr 6 MONTHS

Great Lakes Credit Union is Hiring GREAT people for our GREAT team! Join a team where your voice makes a difference! WE WANT YOU ON OUR TEAM! *** This is a fully on-site position. Remote or hybrid work arrangements are not available at this time. *** “ The starting rate of pay for this role is $19.99 per hour for candidates with a minimum of one (1) year of experience in a call center or financial institution, with a higher rate of pay available based on additional years of relevant experience.” We are always looking for great people to join our Member Contact Center. We welcome your application and will contact you if a future opportunity matches your skills and availability. As the Inbound Call Center Representative, you will serve as the first point of contact for our members, delivering exceptional service in a fast-paced, high -volume credit union contact center environment. You'll play a vital role in supporting our members' financial needs, all while upholding our values and standards of greatness. As the Inbound Call Center Representative, you will: Handle high - volume inbound calls with professionalism, empathy, and efficiency Work collaboratively with multiple departments and use multiple software systems to support our members' needs Resolve inquiries and provide accurate, timely information on accounts, products, services and transactions Build trust and genuine connections with each member thought active listening and clear communication Uphold the GLCU's values and standards of greatness in every interaction What You'll Bring: Call center experience in a high-volume call center or high - volume phone environment or financial institution, preferred Proven experience to become proficient with multiple software systems Passion for helping others and making a difference Excellent communication skills, especially over the phone Quick learner with ability to navigate multiple software tools with ease Calm under pressure and adaptable in a constantly changing environment Strong attention to detail and a drive to go above and beyond for every member. Why Join Us? At Great Lakes Credit Union, we're more than a workplace- we're mission. Every call you take is a chance to make a financial impact and build lifelong member relationships. You'll join a supportive team, gain valuable experience, and help shape the future of member service excellence. Benefits We Offer: At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here's what you can expect: Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions. Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs and health membership reimbursement. The company paid STD and LTD. Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches. Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones. Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays. Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals. Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education. Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs. Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered. Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve. Join us at GLCU and discover a workplace that invests in you! We're the total package! Great Lakes Credit Union is proud to be an Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Please note the schedule for this position is Monday - Saturday (with one day off during the week when scheduled to work Saturday).Monday - Friday 8:30 am- 6:00pm Saturday 9:00am-2:00pm

The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals. Hours: Business hours: Monday - Friday 8am-5:30pm, Saturday 9am-1pm Typically 15-29 hours per week. This position will typically work every Saturday. *Hours may vary based on business needs and may change at any time Essential Duties and Responsibilities: Listen effectively to customers' requests and promptly take the necessary action to assist them. Effectively cross sell bank products and services Educate customers on utilizing bank products and services Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge Any other duties as assigned Requirements: High School Diploma or GED 2+ years of Personal Banking experience required Knowledge of banking products and services including loans Call center experience preferred Strong verbal communication skills Ability to cross sell products and services Ability to multitask Critical Competencies: Customer Service Excellence Communication Listening Skills Confidentiality ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at *********************************************************************************************

Feldco is a leading home renewal company specializing in delighting our customers through our products: windows, siding, and doors. We are looking for Customer Delight Representatives (CDR) to join our successful, highly-motivated team at Feldco, The Midwest's #1 Window, Siding and Door Replacement Company. For almost 40 years there has been one goal at Feldco: to transform your home through beautiful and dependable products delivered with outstanding service. Job Description: Positions are part-time hours with different shifts available. The Feldco Call Center is a high-volume, fast paced environment. If you have excellent communication skills, can be accurate and detail-oriented and like working in a dynamic, team environment, then we need you to help with our continued growth! The CDR role at Feldco is a hands-on role that requires direct customer contact and phone work as well as database administration work. The role also involves direct, clear and concise communications with other Feldco departments to resolve any outstanding customer issues. Responsibilities include: Manage all inbound customer service calls to assist customers with timely and accurate answers Respond to customer inquiries by telephone, email or direct mail Schedule and enter sales appointments for estimates Superior coordination with other departments including Sales, Production, Finance, etc. Set service appointments and handle new customer service inquiries Process Finance applications Answering web lead inquiries (e-mail and outbound phone exchanges with customers) Ability to use internet maps to help product specialists Communication with Feldco Product Specialist, Fulfillment employees and other Feldco staff is also critical. What can Feldco Offer You? Leadership - We are the largest replacement window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market Growth - We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets Advancement - We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development Security - We operate profitability and are enhancing the benefits and care of our employees Professionalism - We are investing heavily in quality improvements and establishing industry-best operations Teamwork - We are focused on assisting each other and working together to take care of our customers Qualifications Qualifications: High school diploma or equivalent required Organizational skills and outstanding oral and written communication abilities are required Proficient PC skills (Word, Excel) 35+ WPM Ability to work in a fast paced and demanding environment Key skills include, but are not limited to, using a multi-call phone systems, data entry and sales skills Preferred Qualifications: Bi-lingual preferred, but not necessary Call Center experience (Minimum one year)

Benefits: Bonus based on performance Employee discounts Paid time off FASTSIGNS is a visual communications company using innovative thinking and state-of-the-art technology to create and design graphic solutions for businesses large and small. With over 550 locations world-wide, FASTSIGNS is the award-winning industry leader known for its broad visual communications expertise. Our exceptional suite of products and services, developed and delivered by our talented and knowledgeable teams, create comprehensive solutions to meet any business or marketing challenge. FASTSIGNS is always looking for talented, dedicated professionals to join our team. If you have the skills, abilities, and desire to join our world-class company, then we encourage you to continue with this online job application. Job Description The Customer Service Representative (CSR) role is responsible for handling the day to day relationship with current and new FASTSIGNS customers. We constantly receive e-mail and phone requests and the CSR is responsible for the full cycle: Capture the customer needs Advice on potential solutions Work with design & production so the product is manufactured according to the specifications Perform quality control checks Schedule installation, ship or handoff the product to the customer A successful CSR is a high energy individual that feels passion to help customers, listens attentively, manages several projects at the same time without losing attention to detail and quality, has great communication skills, is a team player and foremost, understands that a positive experience means we win a customer for life, so is always striving to surpass customer's expectations. The CSR also proactively uses his or her abilities to network, obtain new referrals and take over sales and marketing activities to attract new clients. RESPONSIBILITIES Greet and welcome customers in person, via e-mail or phone Listen attentively to the customers needs Apply consultative sales techniques to define the best way to help the customer solve their problem Process estimates, document details about the orders and follow up with clients and coworkers as required Interact with design and production to make sure the order is processed accurately Perform quality control Schedule installation, process shipment or notify customers that product is ready for pickup Process customer payments and follow up if payments are delayed Call customers to follow up and verify all went well Proactively call dormant customers or high potential customers to increase revenue opportunities Interact with third party suppliers to source specialty products required by customers Interact with the team in cross training and provide ideas on how to increase sales and productivity QUALIFICATIONS Comfortable engaging in sales conversations with both known customers and new potential clients Experience working under pressure with multiple tasks/projects and tight deadlines without losing orientation to detail and quality Strong organizational and team collaborating skills Experience in conflict management and conflict resolution Proficient computer and internet skills including Microsoft office suite; adobe suite experience a plus Strong verbal and written communication skills Basic math skills At least three years in retail or inside sales or equivalent experience is preferred Bachelor's degree in marketing, business, or design is preferred Understanding of and experience in the sign industry preferred Maintain a valid driver's license Benefits Balanced Work-Life Company Culture Casual and creative work environment Holidays Paid Vacation Compensation: $17.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. Position Requirements- A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: