Call center representative jobs in Rapid City, SD

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Answer inbound calls and respond to patient inquiries with professionalism and empathy. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify insurance coverage and assist with billing questions. Provide accurate information about healthcare services, policies, and procedures. Document all interactions in compliance with HIPAA and organizational standards. De-escalate complex issues for resolution. Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: * Supportive work culture * Medical, Vision and Dental Coverage * Retirement Plans, Health Savings Account, and Flexible Spending Account * Instant pay is available for qualifying positions * Paid Time Off Accrual Bank * Opportunities for growth and advancement * Tuition assistance/reimbursement * Excellent pay differentials on qualifying positions * Flexible scheduling Job Description Essential Functions: * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. * Verify insurance coverage and assist with billing questions. * Provide accurate information about healthcare services, policies, and procedures. * Document all interactions in compliance with HIPAA and organizational standards. * De-escalate complex issues for resolution. * Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). * Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. * Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. * All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Additional Location(s): US-SD-West/Rapid City Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About the role: At Boston Scientific, we're advancing the future of cardiac care. As part of our Cardiac Rhythm Management (CRM) division, you'll contribute to life-saving innovations that treat irregular heart rhythms, heart failure, and help prevent sudden cardiac arrest. Our mission is to improve patient outcomes and quality of life through less-invasive, cutting-edge therapies-including implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs). With nearly 20 years of groundbreaking research and clinical success, Boston Scientific is recognized globally for our leadership in CRM. Join a team committed to making a meaningful difference in the lives of patients around the world. In this dynamic and patient-centered role, you will be a key clinical and commercial contributor-supporting our technologies through hands-on education, sales support, and expert clinical guidance. You'll cover a defined territory, collaborating closely with hospitals and healthcare providers to ensure best-in-class outcomes and to drive the adoption of our innovative CRM solutions. Your responsibilities will include: Serving as the primary clinical expert during device implants, patient follow-ups, programming, and troubleshooting Delivering impactful education and training to healthcare professionals on product use and clinical benefits Attending procedures in hospital labs and operating rooms to support optimal patient outcomes Building strong relationships with physicians, nurses, and key hospital staff to foster trust and drive engagement Resolving customer needs efficiently, collaborating cross-functionally to ensure patient and clinician satisfaction Managing product inventory according to company guidelines, ensuring readiness and availability Participating in a rotational 24/7 on-call schedule to support patients and clinicians in real time Required qualifications: Minimum of a bachelor's degree in biomedical engineering, science, math, business, nursing, or equivalent technical field or equivalent experience 0-2 years of work experience Willingness to support a rotating 24/7 on-call schedule, including nights, weekends, and holidays Preferred qualifications: Experience in an electrophysiology (EP) lab, cardiac device clinic, or cardiac catheterization (Cath) lab Background in medical device sales, clinical education, or research Strong initiative and accountability in achieving goals independently and as part of a team Excellent communication skills with the ability to explain complex therapies and technologies clearly Passion for innovation, patient care, and collaboration in a fast-paced environment Requisition ID: 611732 The anticipated annualized base amount or range for this full time position will be $70,000.00 to $90,000.00, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at *************************** Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination. Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Salary: DOE Job Description for Automotive Customer Service Representative Since 1963 Liberty Superstores, owned and operated by the Patnoe family, with four generations of car dealers, has been proud to serve the Black Hills of South Dakota and the surrounding area. Liberty Superstores has grown to 10 franchises and 8 locations in Rapid City and Sturgis. We have the best selection of new vehicles from Chrysler, Jeep, Mazda, Mitsubishi, Volkswagen, Hyundai, Fiat, Dodge, Ram and Chevrolet! The Automotive Service Representative (CSR) Is responsible for acting as the primary point of contact between customers and the automotive collision center. Their duties include greeting customers, answering inquiries, and providing detailed information about repair services. The CSR schedules appointments and communicates with insurance companies to facilitate claims processing. They ensure that customers are kept informed throughout the repair process, providing updates on the status of their vehicles and addressing any concerns or delays. Additionally, the CSR manages invoicing, processes payments, and resolves any billing issues. With strong communication skills, the CSR plays a key role in ensuring customer satisfaction, building positive relationships, and contributing to the overall efficiency of the repair center. Responsibilities of a Body Shop Customer Service Representative Greeting and Assisting Customers - Welcome customers, answer questions, and provide information about repair services. Schedule Appointments Book repair appointments and coordinate with technicians to ensure a timely service. Insurance Coordination Work with insurance companies to submit claims, ensure all documentation is complete, and resolve any insurance-related issues. Repair Updates Work with insurance companies to submit claims, ensure all documentation is complete, and resolve any insurance-related issues. Handling Payments and Invoicing Process payments, provide detailed invoices, and manage any billing discrepancies. Resolve Customer Concerns Address complaints, offer solutions, and ensure customer satisfaction throughout the repair process. Maintaining Customer Records Update customer files, repair orders, and related documentation for future reference. Administrative Support Assist with office tasks, including filing, phone calls, and managing customer communications. Requirements of a Customer Service Representative High School Diploma or equivalent. Proven experience in a customer service role, preferably in the automotive industry. Exceptional communication skills, both verbal and written, with the ability to explain technical information clearly and concisely. Strong interpersonal skills and the ability to build rapport with customers, fostering long-term relationships. Excellent problem-solving abilities, with a proactive and solution-oriented mindset. Detail-oriented with the ability to handle multiple tasks and prioritize effectively. Proficient computer skills, including experience with customer relationship management (CRM) software and standard office applications. Knowledge of auto body repair processes, terminology, and industry practices is a plus Ability to work in a fast-paced environment while maintaining composure and professionalism. Flexibility to work evenings, weekends, and holidays, as required by the business needs.

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionBenefits: Health Insurance Reimbursement Competitive Pay Retirement Savings with Company Match 24 Days of Paid Time Off Bonus and Commission based on Results Tuition Reimbursement Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? Do you want to be part of an award-winning team? If you answered yes to these questions, working with Kitterman State Farm, may be the career for you! Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Establish customer relationships and follow up as needed. Marketing of our agency and State Farm products to meet customer needs As an Agent Team Member*, you will receive... Salary guaranteed plus Commission & Bonus 24 Days of Paid Time Off Vacation - 16 days of paid time off Holidays - 8 days paid company holidays Retirement - SIMPLE IRA with 3% Employer Match Health Insurance Reimbursement Tuition Reimbursement Growth potential and an opportunity for advancement within our agency In addition to these great benefits, we also offer an outstanding culture and a winning team environment you will thrive in! Requirements Excellent communication skills - written & verbal Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service based on customer needs Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Salary depending on experience. If you are motivated to succeed and can see yourself in this role, please apply! We would love to talk to you about joining our team at Kitterman State Farm! *This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Join our winning team! Americas Mailbox is looking for a full-time addition to our Customer Service department. Customer Service job duties include: The Customer Service Representative works under the Customer Service Lead. Job duties will include but are not limited to providing excellent customer service for our members and potential members, by answering phone calls and emails quickly and efficiently. They will also schedule reservations for the guest rooms and campground, greet walk in customers, assist with new member sign-up, and direct calls to the appropriate team or individual. Call center experience is helpful. Functions Receive all incoming calls quickly and with a helpful attitude, routing calls to the appropriate department or individual, or assisting members with requests or questions. Respond to emails and voicemails from customers or route those to the appropriate individual. Apply payments by phone to members postage account or renew their account. Answer questions from potential new members about service plans, how to open a new account, and required documents. Assist members with scheduling mail shipments. Schedule reservations for guest rooms and campground. Provide mail to walk in customers ensuring you are providing the correct mail to the member. Accept and properly process cash payments for reservations and sales. Other duties as assigned by management Employment Standards Attention to detail Organization and time management Analytical thinking Computer skills Excellent customer service skills Ability to multitask Verbal and written communication skills Dependability Ability to work independently and as part of a team. Benefits: Paid Time Off, 401(k) after 1 year, Optional Vision, Life and Accident Insurance About Americas Mailbox: Americas Mailbox provides mail forwarding, South Dakota vehicle registration, and vehicle insurance services for Rvers, full -timers, truckers, traveling nurses, and military. We also have on-site lodging and campgrounds with hookups

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities * Greet/meet potential members, providing a great customer experience. * Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. * Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. * Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. Starting pay is $15/hour with pay raises given regularly for performance/certifications. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Join Our Home Health Team as a Home Care Champion! Helping patients get where they need to go - safely, comfortably, and with a smile. Flexible Job in Rapid City, SD Do you enjoy meeting new people and being part of something meaningful? We're looking for a friendly, dependable Home Care Champion to join our home health team! You'll play an important role in helping patients maintain their independence by providing safe, reliable rides to and from appointments and errands. This position is perfect for someone who values flexibility and loves brightening someone's day. Every ride is a chance to connect, support, and make life a little easier for the patients we serve. What You'll Do: Transport home health patients to medical appointments or essential errands Offer a helping hand in and out of vehicles with kindness and care Ensure each ride is safe, comfortable, and on time Be a friendly, reassuring presence for patients who may need extra support Maintain clear communication with the home health team What We're Looking For: A caring, people-focused personality Dependable, safe driver with a valid driver's license, current auto insurance, and clean driving record Someone flexible and reliable - we'll work with your schedule! A positive attitude and genuine desire to help others Why You'll Love It Here: $17.00 per hour- bi-weekly pay Flexible schedule that fits your life Meaningful work - every ride makes a difference Mileage reimbursement Supportive, team-oriented environment If you're someone who believes compassion and conversation can make every trip better, we'd love to have you on our team! Apply today and help us keep our patients cared for - one safe ride at a time. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading employer of Home Health Aides (HHAs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates HHAs, and a passion to put patients first. Join a nationwide network of caregivers who are making a significant difference in the lives of others through the personalized, home-based care they provide. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Greet guests and perform check-in/out procedures Follow all cash and credit card procedures required by hotel and brand standard Check expected departures and clear check out Update housekeeping room status Explain any of the hotel's promotional items, and mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations Respond promptly to any guests' inquiries or complaints and offer alternate solutions if guest demand cannot be met Demonstrate commitment to servicing the guest by being hospitable and accommodating Document any guest accidents by completing the accident report form Qualifications High School diploma or GED preferred One year of hospitality experience required Customer service experience required Experience handling cash and credit card procedures Attention to detail Ability and flexibility to work various shifts including evenings, weekends, and holidays About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department RCH Transfer Center Scheduled Weekly Hours 24 Starting Pay Rate Range $16.57 - $20.71 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary In a Transfer Center role the Specialist will be the single point of contact for facilities/providers requesting transfer to a Monument Health hospital. The Specialist obtains patient information critical to determining the appropriate Monument Health provider and level of care while coordinating phone call between the referring and receiving providers. In the patient placement role, the Transfer Center Specialist will be responsible for facilitating patient flow within Monument Health, balancing bed requests with priority of need. This position works closely with referring hospitals, receiving hospital, and internal Monument Health physicians and caregivers. The specialist must demonstrate skilled customer focus while coordinating patient transfer. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations. Responsible for working to improve relations with referring providers while interacting with multiple departments in order to ensure quality care to patients. Facilitates communications with referring and receiving providers. Follows up with referring and receiving providers to gather feedback and ensure a seamless process. Acts as a customer service representative taking appropriate steps to meet the needs of all callers. Maintains accurate and timely documentation relating to all calls. Scans documents into patient record. Escalates issues and communicates appropriately with Transfer Center CRN and/or Director as appropriate. Demonstrated ability to handle multiple tasks and remain flexible. Demonstrates knowledge of regulatory requirements including EMTALA. All other duties as assigned. Additional Requirements Required: Experience - 1+ year clinical setting Education - High School Diploma/GED Equivalent Preferred: Certification - Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT) Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Nursing Job Family Nursing Support Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Rapid City, SD USA Department RCH Transfer Center Scheduled Weekly Hours 24 Starting Pay Rate Range $16.57 - $20.71 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary In a Transfer Center role the Specialist will be the single point of contact for facilities/providers requesting transfer to a Monument Health hospital. The Specialist obtains patient information critical to determining the appropriate Monument Health provider and level of care while coordinating phone call between the referring and receiving providers. In the patient placement role, the Transfer Center Specialist will be responsible for facilitating patient flow within Monument Health, balancing bed requests with priority of need. This position works closely with referring hospitals, receiving hospital, and internal Monument Health physicians and caregivers. The specialist must demonstrate skilled customer focus while coordinating patient transfer. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: * Supportive work culture * Medical, Vision and Dental Coverage * Retirement Plans, Health Savings Account, and Flexible Spending Account * Instant pay is available for qualifying positions * Paid Time Off Accrual Bank * Opportunities for growth and advancement * Tuition assistance/reimbursement * Excellent pay differentials on qualifying positions * Flexible scheduling Job Description Essential Functions: * Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations. * Responsible for working to improve relations with referring providers while interacting with multiple departments in order to ensure quality care to patients. * Facilitates communications with referring and receiving providers. * Follows up with referring and receiving providers to gather feedback and ensure a seamless process. * Acts as a customer service representative taking appropriate steps to meet the needs of all callers. * Maintains accurate and timely documentation relating to all calls. * Scans documents into patient record. * Escalates issues and communicates appropriately with Transfer Center CRN and/or Director as appropriate. * Demonstrated ability to handle multiple tasks and remain flexible. * Demonstrates knowledge of regulatory requirements including EMTALA. * All other duties as assigned. Additional Requirements Required: Experience - 1+ year clinical setting Education - High School Diploma/GED Equivalent Preferred: Certification - Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT) Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Nursing Job Family Nursing Support Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department RCH Transfer Center Scheduled Weekly Hours 24 Starting Pay Rate Range $16.57 - $20.71 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary In a Transfer Center role the Specialist will be the single point of contact for facilities/providers requesting transfer to a Monument Health hospital. The Specialist obtains patient information critical to determining the appropriate Monument Health provider and level of care while coordinating phone call between the referring and receiving providers. In the patient placement role, the Transfer Center Specialist will be responsible for facilitating patient flow within Monument Health, balancing bed requests with priority of need. This position works closely with referring hospitals, receiving hospital, and internal Monument Health physicians and caregivers. The specialist must demonstrate skilled customer focus while coordinating patient transfer. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations. Responsible for working to improve relations with referring providers while interacting with multiple departments in order to ensure quality care to patients. Facilitates communications with referring and receiving providers. Follows up with referring and receiving providers to gather feedback and ensure a seamless process. Acts as a customer service representative taking appropriate steps to meet the needs of all callers. Maintains accurate and timely documentation relating to all calls. Scans documents into patient record. Escalates issues and communicates appropriately with Transfer Center CRN and/or Director as appropriate. Demonstrated ability to handle multiple tasks and remain flexible. Demonstrates knowledge of regulatory requirements including EMTALA. All other duties as assigned. Additional Requirements Required: Experience - 1+ year clinical setting Education - High School Diploma/GED Equivalent Preferred: Certification - Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT) Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Nursing Job Family Nursing Support Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. Starting pay is $15/hour with pay raises given regularly for performance/certifications. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid levels. * Answer questions and educate customers regarding products and services. * Prepare rental invoices and accept equipment returned from rental. * Install hitches and trailer wiring. * Fill propane (certification offered through U-Haul upon employment) * Drive a forklift (certification offered through U-Haul upon employment) * Other duties as assigned * Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to maintain a good driving record * High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.