Antifreeze Sales & Service Rep - AFSR
Call center representative job in Saint Paul, MN
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose:
The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks
Pursues additional services with existing accounts
Assesses potential customer needs, presents CC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience highly preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following;
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements:
Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs.
Occasionally climbing company approved step stool to access Anti-Freeze containers
Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs)
Pushing/pulling hand trucks or jacks to move product in and out of trucks
Administrative duties as assigned
All applicants must pass the pre-employment physical including drug & alcohol screening
Work Environment:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
Average Annual Earnings : $55,000-$75,000
The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.
Join Crystal Clean as an Antifreeze Sales & Service Representative!
Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success!
Why Choose CC?
At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine.
What You'll Do:
Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers.
Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment.
Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency.
Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads.
Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements.
What We're Looking For:
Effective Communicator: Strong communication skills with an eye for detail.
Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively.
Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment.
Experienced: Route sales experience is highly preferred, but not required.
Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift hoses weighing up to 40lbs and occasionally climb to access containers.
Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks.
Must pass a pre-employment physical and drug screening.
Work Environment:
Work in varied environments with a range of noise levels.
Frequent physical activity, including bending, lifting, and climbing.
Why You'll Love Working with Us:
Competitive Salary: Attractive pay with performance incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Advancement: Opportunities for growth and professional development.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Make a Difference?
If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work
Customer Service Rep - Kings Road Merch
Call center representative job in Minneapolis, MN
About The Orchard
The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry.
The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.
About Kings Road
Kings Road Merchandise is a full-service entertainment merchandising company, proudly supporting iconic artists and labels across a wide range of genres. We partner closely with our clients on every aspect of merchandise creation-from design and production to global logistics - whether it's online, at live events, or in retail stores. Kings Road is a dynamic, fast-paced, and rapidly growing company built on a culture that celebrates music, creativity, and independence. Built on a foundation of collaboration, precision, and passion - our team has fueled Kings Road's continued expansion and industry success.
Summary
Kings Road Merchandise is looking for a Customer Service Representative. A successful candidate for this position is an organized, punctual, and detail-oriented person excited to be part of a growing company in an exciting industry. The Customer Service team plays a critical role in answering questions and solving problems for the biggest fans of our clients and is on the front line of ensuring fans are responded to respectfully. We pride ourselves on quick, friendly communication and have a long history of promoting from within and offering pathways for career growth.
What You'll Do
Act as primary point of contact for KRM customer service inquiries
Respond to customer support emails and phone calls quickly.
Create customer support cases and update with appropriate resolutions
Forward or escalate customer support cases as needed
Responds to social media account support cases daily
Enters and administers refunds, cancelled orders, or customer exchange needs.
Responsible for restocking and updating inventory for returned merchandise in coordination with Warehouse and receiving team.
Collaborates with production and the warehouse team to ensure quality control needs are always met.
Works with the webstore team on new launches to ensure all questions are quickly answers as a campaign progresses from launch to delivery.
Who You Are
High school diploma or equivalent
1+ year of experience in customer service - either e-commerce or brick and mortar.
Familiarity with artists in a variety of musical genres
Hands on experience with Shopify or other ecommerce platforms preferred, but not required.
Experience with helpdesk tools (i.e. Zendesk, etc) preferred, but not required.
Strong communication and organization skills
Self-motivated - for a curious person willing to learn new things, customer service hits every aspect of the company.
Spanish skills preferred, but not required.
What We Give You
You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
Investment in your professional growth and development enabling you to thrive in our vibrant community.
The space to accelerate progress, positively disrupt, and create what happens next
Time off for a winter recess
The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
Auto-ApplyService Center Representative - Orthopedic Call Center
Call center representative job in Bloomington, MN
TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
M-F 8:30a-5:00p
Minimum Qualifications:
Knowledge, Skills, and Abilities:
Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
Ability to handle and implement frequent changes in processes and protocols.
Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Some post-secondary education preferred.
Licensure/ Registration/ Certification:
NA
Knowledge, Skills, and Abilities:
Computer skills required including using dual monitors.
Call Center experience a plus.
Some medical background preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyEntry Level Call Center Sales Representative
Call center representative job in Saint Louis Park, MN
Your hustle = real money, holiday cash, and a spot on our 2026 WINNING TEAM! We're a national marketing powerhouse (130,000+ clients, 3,000+ golf courses) and we want fearless, money-driven closers on our Minnetonka sales floor.
Schedule: Monday-Friday, 8:00am-5:00pm | In-Office Only
EARN BIG, FAST
$15-$24/hr base (performance-based)
10%-20% uncapped commission
$1K-$2.5K monthly bonuses
$6K-$12K annual bonuses
Daily cash spiffs ($500+ weekly!)
Holiday cash to make this season your most profitable yet
Real earning potential: $31K-$120K+ per year
WHAT YOU'LL DO
Call local businesses (training included!)
Sell an ad product that actually works
Close deals same-day-cash in your pocket instantly
PERKS & BENEFITS
Health, Dental, Vision + Telehealth (60 days)
PTO & Sick Leave (90 days)
401(k) + Match (6 months)
Daily contests, giveaways, hype, and a high-energy sales floor
Fast promotions-secure your spot as a 2026 superstar
WHO WE WANT
18+, in-office, hungry to win
Confident communicator (experience optional)
Competitive, coachable, money-obsessed
Stop waiting. Apply NOW. Start this week. Get paid Friday. Earn holiday cash. Claim your spot on our 2026 winning team and crush it!
Call Center Representative
Call center representative job in Minneapolis, MN
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Call Center Representative
Call center representative job in Minneapolis, MN
+ Answer 80-100 inbound calls from customers + Schedule appointments for customers to service vehicles + Make outbound calls to follow up with guests post appointment + Update customer information in internal system + Provide high level or customer service
Additional Skills & Qualifications
+ 2+ years of customer service experience
+ High school diploma/GED
Preferred:
6+ months of call center experience
6+ months of dealership experience
#priorityeast25
Job Type & Location
This is a Contract to Hire position based out of Minneapolis, MN.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Minneapolis,MN.
Application Deadline
This position is anticipated to close on Dec 27, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Experience Representative - Retail
Call center representative job in Saint Paul, MN
Full-time Description
PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities.
About the Role
We are seeking a dedicated and enthusiastic Retail Customer Experience Representative to join our dynamic team. As the primary point of contact for customers, you will be responsible for assisting and guiding them throughout their technology shopping journey. Your main objective is to deliver personalized and high-quality service to enhance the overall customer experience and drive sales.
Key Responsibilities
Customer Experience
Greet and welcome customers with a friendly and approachable demeanor, creating a warm and inviting atmosphere in the store
Handle phone calls and emails with impeccable customer service
Actively listen to customers' inquiries, concerns, and feedback, providing accurate and helpful information about products, promotions, and policies
Maintain an organized and visually appealing store environment by arranging merchandise, restocking shelves, and ensuring product displays are attractive and well-maintained
Address and resolve customer complaints or issues professionally, escalating to management when necessary to ensure customer satisfaction
Participate in training sessions and workshops to enhance customer service skills and stay informed about new products and services
Order Processing
Process and approve online orders
Process customer transactions efficiently and accurately using the PCSCRM and point-of-sale (POS) system, handling cash, credit cards, and other payment methods and verifying and documenting customer eligibility
Handle product returns, exchanges, and refunds in accordance with company policies, ensuring a smooth and positive resolution for the customer
Sales Support
Assist customers in establishing accounts and locating products within the store, suggesting suitable alternatives, and explaining product features and benefits
Stay up-to-date with product knowledge, promotions, and company policies to provide accurate and consistent information to customers
Retail Store Support
Collaborate with team members to achieve store goals and maintain a positive work environment
Assist in inventory management by conducting regular stock checks and reporting discrepancies to management
Support team activities such as preparing and registering customers for events, coordinating pickups and deliveries, and supporting partnerships
Other duties as requested
Requirements
Requirements
Previous experience in retail or customer service is preferred but not mandatory
Excellent communication and interpersonal skills with a customer-focused approach
Strong problem-solving abilities and the ability to handle challenging situations with tact and diplomacy
Proficiency in using a computer, POS systems, and other retail software applications
Flexible schedule, including availability to work weekends
Physical ability to stand for extended periods and lift moderately heavy items when necessary
Experience with CRM or partner management platforms preferred
Bilingual or multilingual communication skills highly preferred
Strong analytical thinking, attention to detail, and problem-solving skills
Excellent verbal and written communication skills
Ability to meet deadlines and work independently in a fast-paced, changing environment
Must be flexible, self-motivated, and adaptable
Comfortable working in a general warehouse setting
Good organizational skills, attention to detail, and willingness to follow standard procedures
Ability to de-escalate difficult situations with empathy
What We Value
Genuine interest in people, technology, and digital equity
Compassionate, curious, and community-minded
Graceful under pressure and adaptable in dynamic situations
Collaborative teammate who brings energy and empathy to every interaction
Self-motivated and solutions-oriented thinker
Physical Requirements
? Prolonged periods of sitting or standing at a workstation or service counter
? Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds
? Frequent use of computer, phone, and other office equipment
? Capability to communicate clearly in person, by phone, and over digital platforms
? Frequent bending, kneeling, crouching, and reaching
? Capability to work in various indoor non temperature controlled environments
? Manual dexterity to handle tools, and small components
? Extended periods of walking or standing throughout the workday
? Visual acuity to read labels and perform detailed tasks
? Willingness to adhere to physical safety protocols
We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.
Benefits Include:
Medical - Choice of Plans
Dental - Choice of Plans
Vision
401k with Match
Voluntary Disability Insurance
Voluntary Life Insurance
PTO
EEO Statement
We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description $17.00 - $18.50
Customer Experience Representative - Scientific
Call center representative job in Hudson, WI
Salary:
Starting
at
$67,800
Auto-ApplyCall Center Agent
Call center representative job in Minneapolis, MN
Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals and shaping strong, influential brands. We specialize in building meaningful connections between companies and their audiences through strategic outreach, engaging experiences, and impactful communication. Our team values professionalism, innovation, and a strong commitment to excellence. As we continue to expand nationally, we are looking for dynamic individuals who are ready to grow with us and contribute to the success of our clients and community.
Job Description
We are seeking a motivated Call Center Agent to join our growing team in Minneapolis. This role is centered on providing clear, professional, and solution-oriented support to clients across various communication channels. The ideal candidate is proactive, well-organized, and able to maintain a consistent standard of service that aligns with Skillbridge Academy's mission. This position offers a stable environment, ongoing skill development, and opportunities for long-term career growth.
Responsibilities
Handle inbound and outbound calls with a professional and service-focused approach.
Provide accurate information, guidance, and support to customers.
Document interactions and follow established communication procedures.
Troubleshoot issues and offer effective resolutions aligned with company guidelines.
Maintain confidentiality and ensure compliance with internal policies and standards.
Collaborate with team members to improve service processes and customer satisfaction.
Participate in ongoing training to enhance communication and service delivery skills.
Qualifications
Strong verbal communication and active listening skills.
Ability to manage multiple tasks while maintaining accuracy and professionalism.
Excellent problem-solving abilities and attention to detail.
Comfort working in a structured, goal-driven environment.
Commitment to providing exceptional customer service.
Adaptability and willingness to learn new systems and procedures.
Additional Information
Competitive annual salary of $42,000 - $45,000.
Career advancement opportunities within a growing organization.
Continuous training and professional skill development.
Supportive and collaborative work environment.
Stable full-time position with long-term potential.
Job Type: Full-Time, On-Site (Minneapolis, MN).
Call Center Associate
Call center representative job in Saint Paul, MN
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.5; 20 hours per week
Work Schedule: 3pm-7pm Monday-Wednesday and required to work every other weekend from 630am-3pm
Required Qualifications:
Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Beyond the Yellow Ribbon Company.
Auto-ApplyRental Car Customer Service Agent
Call center representative job in Saint Paul, MN
Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do:
Greet customers upon arrival
Expedite the car rental process so customers can get to their destination quickly and easily
Verify driver's license and reservations
Assign keys and rental agreements and be able to explain charges on the invoice
Process car exchanges in the Rental Car computer system
Resolve customer issues and concerns professionally
Benefits:
Health insurance
Dental insurance
Flexible schedule
What we require:
Valid driver's license
18 years of age or older
Must be flexible with schedule to work night, weekends and holidays as needed
Previous customer service experience and sales skills
Ability to work in a fast paced environment with a variety of tasks
Willingness to work outdoor in weather conditions with moderate noise level
Detail oriented
Computer literate
Proficiency in English
Extra points for this
6 months of customer service experience
Previous experience in baggage handling or customer-facing role
JOB CODE: MSP
Transit Reservationist / Customer Service Agent
Call center representative job in Burnsville, MN
Job Details Burnsville, MN $21.00 - $23.00 HourlyDescription
At Schmitty & Sons, we pride ourselves on delivering safe, reliable, and friendly transportation solutions. As a Reservationist, you will play a vital role in connecting passengers to the services they rely on every day, while being part of a supportive and professional team environment.
Key Responsibilities
Answer incoming calls, emails, and online inquiries regarding transit services, schedules, and fares.
Assist customers with making, modifying, or canceling reservations for transit bus services.
Provide accurate information about routes, schedules, service areas, and accessibility options.
Input and update reservation data into the scheduling/dispatch software system.
Communicate with dispatchers and drivers to confirm trip details and resolve scheduling issues.
Monitor service capacity and availability to optimize scheduling and ensure efficient operations.
Handle customer concerns or complaints in a professional and courteous manner.
Maintain confidentiality of passenger information and adhere to company policies.
Perform general administrative tasks such as filing, data entry, and report generation as needed.
What we are looking for
Strong communication skills (verbal and written) with a customer-first attitude.
Previous experience in customer service, call center, or reservations preferred.
Proficiency in Microsoft Office and reservation/dispatch software (training provided).
Excellent organizational skills with attention to detail and accuracy.
Ability to multitask in a fast-paced environment and remain calm under pressure.
Familiarity with local transit services or the transportation industry is a plus.
Detailed-oriented person with a can-do attitude!
Other Requirements
High school diploma or equivalent; additional customer service or administrative training preferred.
Read, write, and speak in English
Have a positive attitude and be a team player
Must be able to work independently and in a team environment
Obtain (within 90 days of hire date) a Class B Commercial Driver's License (CDL), with air brake and endorsements for passenger and a valid DOT physical
Work Environment & Schedule
Monday to Friday 10:00 AM - 7:00 PM
Office-based role with a mix of phone, email, and software-based responsibilities.
May require evening, weekend, or holiday availability depending on service needs.
How we're different:
We're employee owned - that's extra money in your pocket!
Professional management team that cares
Friendly staff always willing to help out
Full benefit package including 401k match and Employee Stock Option Plan
Paid time off
Donuts on payday - YUM!
Licensed Customer Service and Sales Agent
Call center representative job in Minneapolis, MN
Job Description
A successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. State Farm experience is highly preferred.
We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Please only apply if you meet the following criteria:
Active Property and Casualty license
Ability to commute to our Coon Rapids location
State Farm experience
Responsibilities include, but are not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
You will receive:
50,000 - 90,000 Salary (based on experience and license; State Farm experience is highly preferred) plus bonus
Bonus based on production
Simple Retirement Plan
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Center Representative
Call center representative job in Saint Paul, MN
Customer Service Representative Transdev in St. Paul, MN is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer:
Non-CBA Position:
+ Competitive compensation package of $17.30 with annual increases in January.
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 days; 8 standard and 4 floating
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 4813
Pay Group: 2V9
Cost Center: 55872
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
School District Call Center Specialist
Call center representative job in Minneapolis, MN
Temp
Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community.
Key Responsibilities:
Answer, assess, and triage incoming calls in a prompt and professional manner
Maintain clear, continuous communication with drivers and staff
Accurately report safety concerns, incidents, and unusual activity
Support a positive and professional work environment while upholding confidentiality standards
Qualifications:
High School Diploma or GED required
Minimum of 2 years' experience in customer service or administrative support
Excellent communication, data entry, and problem-solving skills
Familiarity with safety procedures, proper recordkeeping, and communication protocols
Why Join Us?
You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.
Resident Services Center Representative - Charter House
Call center representative job in Rochester, MN
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
Responsible for screening all visitors to Charter House and assist them in determining where they need to be as well as announce their arrival to the appropriate resident or staff contact. Denies access to unauthorized visitors and handles difficult situations arising from the denial including securing assistance if needed. Answers and directs all incoming telephone calls. Responsible for sorting all incoming mail, packages, and deliveries. Maintains inventory of wheelchairs & carts for residents and visitors. Provides information assistance to residents and visitors regarding Charter House, Mayo Clinic, and Rochester locations and services. Responds to all emergency situations (security, fire, weather, alarms, resident e-calls) by following established protocols. Performs administrative/clerical duties including but not limited to maintaining reference materials (telephone & resource lists), using pager system, printing/copying/mailing, and other support tasks for Charter House department programs and activities.
**Qualifications**
Requires a high school diploma or high school equivalent (GED).
Formal vocational training in a secretarial or computer training course is preferred.
+ Work experience in a clerical or secretarial position is preferred;
+ Must possess proficiency on technical office equipment, including a computer and/or word processor, printer, telephone switchboard system, copier/scanner, fax machine or any other job specific office technology;
+ Requires clerical aptitude and an understanding of office practices including filing techniques, handling mail, preparation of charts, minutes, spreadsheets, reports and/or other job specific documents;
+ Must possess strong customer service skills which include good written and oral communication skills which contribute to a cooperative and productive atmosphere;
+ Must be able to work independently as job requires the ability to multi-task, prioritize, problem-solve, and display good judgment;
+ Must maintain strict confidentiality of information and exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility;
+ Must be adaptable/flexible in a changing work environment which requires working different shifts;
+ Must be willing to learn new things and continually upgrade skills.
**Exemption Status**
Nonexempt
**Compensation Detail**
Compensation range is $20.00 - $23.37 / hour based upon union contract
**Benefits Eligible**
Yes
**Schedule**
Part Time
**Hours/Pay Period**
40
**Schedule Details**
Monday-Sunday
11pm - 7am overnight shifts, but willing to work 3pm - 11pm
**Weekend Schedule**
Available weekends and holidays.
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Andrea Hansen
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Resident Services Center Representative - Charter House
Call center representative job in Rochester, MN
Responsible for screening all visitors to Charter House and assist them in determining where they need to be as well as announce their arrival to the appropriate resident or staff contact. Denies access to unauthorized visitors and handles difficult situations arising from the denial including securing assistance if needed. Answers and directs all incoming telephone calls. Responsible for sorting all incoming mail, packages, and deliveries. Maintains inventory of wheelchairs & carts for residents and visitors. Provides information assistance to residents and visitors regarding Charter House, Mayo Clinic, and Rochester locations and services. Responds to all emergency situations (security, fire, weather, alarms, resident e-calls) by following established protocols. Performs administrative/clerical duties including but not limited to maintaining reference materials (telephone & resource lists), using pager system, printing/copying/mailing, and other support tasks for Charter House department programs and activities.
Requires a high school diploma or high school equivalent (GED).
Formal vocational training in a secretarial or computer training course is preferred.
Work experience in a clerical or secretarial position is preferred;
Must possess proficiency on technical office equipment, including a computer and/or word processor, printer, telephone switchboard system, copier/scanner, fax machine or any other job specific office technology;
Requires clerical aptitude and an understanding of office practices including filing techniques, handling mail, preparation of charts, minutes, spreadsheets, reports and/or other job specific documents;
Must possess strong customer service skills which include good written and oral communication skills which contribute to a cooperative and productive atmosphere;
Must be able to work independently as job requires the ability to multi-task, prioritize, problem-solve, and display good judgment;
Must maintain strict confidentiality of information and exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility;
Must be adaptable/flexible in a changing work environment which requires working different shifts;
Must be willing to learn new things and continually upgrade skills.
Auto-ApplyService Center Representative
Call center representative job in Minneapolis, MN
Park Nicollet is looking to hire a Service Center Tech to join our Rehab Call Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships that support 25 clinics with over 400 clinicians.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Schedule:
Monday - Friday 8:30AM - 5:00PM
Required Qualifications:
Knowledge, Skills, and Abilities:
Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
Ability to handle and implement frequent changes in processes and protocols.
Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Some post-secondary education preferred.
Knowledge, Skills, and Abilities:
Computer skills required including using dual monitors.
Call Center experience a plus.
Some medical background preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more
Auto-ApplyCall Center Associate
Call center representative job in Saint Paul, MN
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.2; 8 hours per week
Work Schedule: 3pm-7pm; Required to work every Thursday and every other weekend.
Required Qualifications:
Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Beyond the Yellow Ribbon Company.
Auto-ApplyResident Services Center Representative - Charter House
Call center representative job in Rochester, MN
Responsible for screening all visitors to Charter House and assist them in determining where they need to be as well as announce their arrival to the appropriate resident or staff contact. Denies access to unauthorized visitors and handles difficult situations arising from the denial including securing assistance if needed. Answers and directs all incoming telephone calls. Responsible for sorting all incoming mail, packages, and deliveries. Maintains inventory of wheelchairs & carts for residents and visitors. Provides information assistance to residents and visitors regarding Charter House, Mayo Clinic, and Rochester locations and services. Responds to all emergency situations (security, fire, weather, alarms, resident e-calls) by following established protocols. Performs administrative/clerical duties including but not limited to maintaining reference materials (telephone & resource lists), using pager system, printing/copying/mailing, and other support tasks for Charter House department programs and activities.
Requires a high school diploma or high school equivalent (GED).
Formal vocational training in a secretarial or computer training course is preferred.
Work experience in a clerical or secretarial position is preferred;
Must possess proficiency on technical office equipment, including a computer and/or word processor, printer, telephone switchboard system, copier/scanner, fax machine or any other job specific office technology;
Requires clerical aptitude and an understanding of office practices including filing techniques, handling mail, preparation of charts, minutes, spreadsheets, reports and/or other job specific documents;
Must possess strong customer service skills which include good written and oral communication skills which contribute to a cooperative and productive atmosphere;
Must be able to work independently as job requires the ability to multi-task, prioritize, problem-solve, and display good judgment;
Must maintain strict confidentiality of information and exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility;
Must be adaptable/flexible in a changing work environment which requires working different shifts;
Must be willing to learn new things and continually upgrade skills.
Auto-Apply