Client Services Representative
Call center representative job in Reno, NV
Logistics
$60,000k-$65,000k per year
Monday-Friday 7:00am-4:30pm
Reno, Nevada (Onsite)
Permanent Opportunity
Why You'll Love This Job:
15 PTO days + 3 sick days + 2 personal days
Full benefits, life insurance, and 401K
Opportunities for advancement
What You'll Do:
Interact with clients and build relationships with them while ensuring their needs are being met
Work with management to resolve complex client problems or disputes in a professional manner
Keep records and documentation of client interactions for training purposes
Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement
Work within the warehouse and with the Team to coordinate exceptional client satisfaction
What We're Looking For:
Prior experience in customer facing roles
Bachelor's Degre preferred
Understanding of logistics/warehouse management
Excellent communication skills and the ability to anticipate the needs of customers
Must demonstrate strong analytical thinking skills
Should possess strong problem-solving skills and the ability to make sound judgement calls
Superior organizational and time management skills
Knowledge of customer service programs and databases, or the ability to learn new software quickly
Apply Today!
Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
Customer Service Representative
Call center representative job in Reno, NV
Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training
* Employee discounts for Culligan in-home products
* Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
Qualifications
* High school diploma or GED
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $20.00 - $21.50 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Customer service representative
Call center representative job in Reno, NV
We are looking for a reliable and friendly Customer Service Representative to join our remote team. You will be the first point of contact for customers, helping them with questions, resolving issues, and ensuring a positive experience.
Customer Care Representative - Residential Homebuilder
Call center representative job in Reno, NV
Under limited supervision, complete final Quality inspections and walk-through of completed home with homeowner. Respond to homeowner's warranty issues and ensure timely resolution of repairs and/or corrections after the sale of home. Respond quickly to emergency repairs. Ensure homeowner satisfaction at future intervals.
Essential Duties and Responsibilities:
Respond timely to homeowner's warranty issues in person. Review items and contact appropriate subcontractors to complete repairs. Follow up with homeowner on date of repair. When completed, inspect repairs. Have homeowner sign off for completion of work.
After Construction is complete, complete final Quality inspection using a checklist and noting repairs and/or corrections still needed by Construction.
Perform walk-through and sign off with homeowner, ensuring that home is complete and satisfactory to buyer. Note any newly requested corrections and or repairs. Return in one week to ensure repairs complete to homeowner's satisfaction.
Respond quickly to requests from homeowners for emergency repairs during working and non-working hours approximately a week every three months. Immediately go to home and inspect problem. Contact the subcontractor to resolve emergency. Follow up with the homeowner to obtain sign off.
Perform on-going Warranty Assessment appointments to ensure homeowner satisfaction (i.e., at 15 days, 4 months, and 11 months)
Administrative duties including completing purchase order requests, 24-hour notices, back charge notices, maintain reports, maintain daily calendars, taking and transferring photos, etc.
Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Minimum Education and/or Experience:
High School (GED) plus 2-4 years related experience or equivalent combination of education and experience.
Minimum of 2 years homebuilding experience required.
Supervisory Responsibilities:
This position has no direct supervisory responsibilities.
Qualifications (Knowledge, Skills and/or Abilities):
Productivity: Meets productivity standards; strives to increase productivity without sacrificing quality and safety.
Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions.
Quality: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; meets commitments
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification
Teamwork: Exhibits objectivity and openness to others' views; gives and welcomes feedback; supports others' efforts to succeed.
Ethics: Treats people with respect; keeps commitments; works with integrity and ethically; upholds organizational values.
Diversity: Promotes a harassment-free environment; shows respect and sensitivity for cultural differences.
Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration.
Safety: Observes safety procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Analytical: Synthesizes complex or diverse information; collects and researches data; designs work flows and procedures
Project Management: Coordinates projects; communicates changes and progress; completes projects on time and budget.
Technical Skills: Strives to continuously build knowledge and skills; shares expertise with others.
Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
Cost Consciousness: Uses the Company's funds and resources appropriately; recommends cost-saving processes.
Judgment: Makes timely decisions, exhibits sound and accurate judgment.
Motivation: Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
Planning/Organizing: Manages time and prioritizes work to meet deadlines; able to multi-task with numerous interruptions.
Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; develops innovative ideas.
Mathematical Skills:
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent. Able to interpret bar graphs and pie charts.
Language Skills:
Read/Analyze/Interpret: Able to read, analyze, and interpret routine instructions, correspondence, policies, and procedures.
Write: Able to write routine reports, correspondence, and e-mails.
Speak: Able to effectively present information and respond to questions in one-on-one, small and large group situations of customers, clients and employees of the organization.
Computer Skills:
MicroSoft Outlook: Open and reply to e-mails, open folders, set and reply to calendar appointments.
Word - Basic Skills: Open document, change font, copy text, create columns check spelling, change margin, align text, set tabs
Physical Demands:
Seldom- Sit
Frequently- Stand, walk, use hands, reach with hands and arms, climb roofs or attics, balance, stoop, kneel, crouch, or crawl, talk, and hear
Occasionally - Lift up to 25 lbs (and seldom lift up to 50 lbs.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Frequent outdoor weather conditions; occasional office environment.
There is moderate to loud noises on this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Service Representative
Call center representative job in Stateline, NV
Waterway is hiring Customer Service Associates at our Stateline location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $20 per hour ($16 base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Stateline - 8507 State Line Rd. Kansas City, MO 64114. Other locations across Kansas City available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyAccess Center Representative I
Call center representative job in Truckee, CA
Bargaining Unit: EA
Rate of Pay: $28.46/hour + DOE
Serves as the primary point of contact for the community calling the District for a wide variety of questions and information requests. Answers calls from the hospital's main telephone numbers and calls routed from the physician offices and departments for scheduling. Obtains authorizations for primary care and specialist consults, diagnostic imaging and other referrals as assigned.
Access Center tasks include:
Scheduling
Pre-registration
E-verifying
Determining and collecting the patient's out-of-pocket expenses (co-pays, deductibles, etc)
Signing patients up for self-service options
Authorizations
Essential Duties and Responsibilities
Schedules appointments for primary care, specialty providers and hospital services.
Provides information to callers including directions, addresses, telephone numbers, appointment times, etc.
Answers incoming phone calls to hospital's main numbers, routes calls appropriately.
Serves as the primary point of contact for patients scheduling outpatient appointments in the District; may be via telephone or electronic means.
Educates patients on various self-service programs offered by the District (patient portal, etc.).
Works with patients, families, providers, clinical and non-clinical staff to coordinate the patient's experience through-out the process of accessing healthcare.
Interviews patients to effectively schedule and register.
Collects, verifies and updates patient demographics, guarantor information and insurance information.
Establishes eligibility and verifies benefits.
Determines and collects co-pays and estimated out-of-pocket expense as appropriate.
Advises patient and families of hospital financial policies.
Refers to financial counselor as appropriate.
Obtains authorizations if assigned.
Follows established parameters to ensure procedures, treatments, tests, and appointments are scheduled with the required amount of time and with the appropriate resources.
Articulates information in a manner that patients, guarantors, and family members understand.
Key contributor to patient satisfaction initiatives by participating in process improvement activities as well as providing a high quality contact experience for the patient with every interaction.
Provides the patient with preparation instructions pertinent to their service.
Communicates regularly with patients, families, care-givers, providers, clinical and non-clinical staff as necessary for the completion of authorizations.
Contacts the insurance company and requests authorization; documents completely the interaction in the Electronic Medical Record (EMR), including person(s) spoken to, outcome and any authorization numbers.
Follows up with providers and patients regarding denied authorizations or requests for additional information.
Reads and interprets provider notes in order to obtain authorization.
Confirms medical necessity of ordered procedure(s).
Prioritizes tasks and follows work through to completion.
Follows established parameters to ensure procedures, treatments, tests, and appointments are authorized completely.
Navigates multiple computer applications and interprets financial and insurance information.
Performs to department productivity and accuracy expectations.
Maintains and updates knowledge regarding all types of insurance and healthcare coverage,
utilizing reference materials provided.
Demonstrates System Values in performance and behavior.
Complies with System policies and procedures.
Other duties as may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
No supervisory responsibilities
Minimum Education/Experience
No educational requirement and 6 months to 1 year of experience
Required Licenses/Certifications
None
Other Experience/Qualifications
Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation.
Excellent customer service skills.
Self-motivated and goal oriented with the ability to multi-task.
Team oriented.
Positive, open-minded, and focused on continuous improvement.
Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy.
Analytical and problem solving skills.
Navigate multiple applications simultaneously
#LI-OnSite
Fulfillment
Call center representative job in Sparks, NV
Fulfillment / Warehouse
For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are committed to quality service, selection, and complete satisfaction. We are family-owned and operated.
Job Description
Summary of major responsibilities
Locate, Scan, and Pick Items for individual orders
Arrange and Pack Items/Orders Into Shipping Boxes
Job Duties/Responsibilities include but are not limited to
Throw away empty boxes in designated bins
Stock your stations and/or carts
Report any spill or accident immediately
Become cross-trained to maintain workflow balance
All other duties based on business needs
Qualifications include
A Brisk walking speed
Lift up to 40lbs
An understanding of warehouse safety
Job Type: Full-time, Hourly Position
Hours are Monday- Friday
7 am - 3:30 pm
Typical workweek is 40 hours
Overtime
7 am - 5 pm
Compensation
Hourly compensation
No cap Incentive Program
Provided Benefits:
Health Insurance
Paid Holidays
Paid Time Off
401K - Profit Sharing
Free Snacks & Products
Working with a fantastic team of people
If you are interested in this position or any other we have to offer, please apply here or on our website at Job Listings - Walkenhorst's Jobs (applicantpro.com). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441, from 9 am - 4 pm.
Job Posted by ApplicantPro
Customer Service Representative
Call center representative job in Reno, NV
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $20.00 - $21.50 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Auto-ApplyCSR - Sparks, NV
Call center representative job in Sparks, NV
Full-time Description
Unis accelerate logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client's partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients' supply chain networks through superior technology assets, and information services.
A customer service representative is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls and emails from customers, participating in meetings with the customer service team to discover new communications tactics, and maintaining expert knowledge about company products or services to best help customers.
Responsibilities:
Answer customer service calls,
Research customer issues and concerns.
Scheule pick-up requests.
Order supplies, track packages.
Receive credit card payments.
Communicate billing concerns.
Maintain customer database.
Assist customers claim process.
Assist Customers with software questions or concerns.
Other duties as assigned.
BENEFITS
Medical insurance
Dental insurance
Vision insurance
Paid Time Off
Requirements
Experience in Customer Service or Logistics industries.
Excellent communication and empathy skills.
Ability to multi-task.
Ability to type 35-40 wpm.
Excellent attendance record
Proficiency in Outlook, Microsoft word and Excel.
Salary Description $23.00
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Sparks, NV
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Instant Return Representative
Call center representative job in Reno, NV
The Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
Wage: $14.75 hourly
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The key responsibilities and accountabilities are:
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures
Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
Provide the customer with an invoice and a full explanation of their charges
Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
Check fuel level and mileage and clearly explain final charges to the customer
Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
To carry out any other duties requested by the managers/Team Leaders.
Keep work area organized and free of clutter
Basic Qualifications:
Passion for customer service and attention to detail - Goes the extra mile
A minimum of one year of sales or customer experience in a high volume or service-oriented environment
Proven strong sales and closing skills and the ability to friendly, engaging manner
Basic computer proficiency
Must be able to:
Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills
Demonstrate professionalism and interpersonal skills
Proven experience of working well within a team.
100% customer focus, with proven experience within a customer facing environment
Work flexible shifts including weekends and holidays; and work overtime as required
Work outdoors during all weather conditions
Stand for long periods of time
Lift up to 45 pounds
Auto-ApplyMarketing Reps/Customer Service Reps Needed FT and PT
Call center representative job in Reno, NV
We are looking for Sales Managers, Customer Service Representatives, and individuals skilled in Marketing, Computer, and Business Development that would like to telecommute and work with an award winning Marketing Team! Marketing nationally and internationally on the Internet we offer you the ability to reach advanced levels of success through our proven systems and latest technology to be successful. If you have a computer, are self-motivated, and are willing to learn; we will work with you every step of the way.
We offer part-time or full-time executive income, working from the comfort of your home office.
Internet Marketing offers the ability to reach millions of people worldwide.
We have taken Sales and Marketing into the future. We are part of an 28-year-old company that is expanding and looking for ambitious and committed individuals. If you feel you can be an asset to our team, submit your resume for consideration. If suitable we will contact you for an interview
Client Relations Specialist
Customer Service Rep(0702)- 83 W Plum Ln, Reno, NV 85909, USA
Call center representative job in Reno, NV
Domino's began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition and a passion for pizza have always fed the power of what's possible at Domino's. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone.
We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.
Job Description
We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payments from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance with Domino's grooming standards.
Qualifications
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Call center representative job in Reno, NV
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility.
ESSENTIAL JOB DUTIES:
* Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes.
* Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel.
* Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources).
* Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME.
* Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures.
* Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail.
* Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate.
* Process customer payments, as appropriate.
* Preform collection responsibilities, as assigned.
* Maintain office cleanliness.
* Scheduling Responsibilities (as assigned):
* Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift.
* Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership.
* Leverage future scheduling with Accounts Receivable concerns concerning past due accounts.
* Resolve any scheduling conflicts including verifying and/or update account details, as needed.
* Other duties may be assigned.
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
* High School Diploma or GED, required
Experience, Knowledge, Skill Requirements:
* 2 years customer service
* 2 years of professional computer
* 1 year front desk experience
* 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant).
Communication Skills:
* Must have the ability to effectively read, write and communicate in English with employees and customers.
Systems and Software Skills:
* Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required.
Other Qualifications:
* Valid driver's license with acceptable driving record required.
* Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift
Work Environment:
Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI-BH1
Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!
Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.
Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.
Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.
Benefits
Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
* Paid Vacation and Holidays
* Medical Insurance
* Dental Insurance
* Vision Insurance
* 401(k) Plan with Company Match
* Flexible Spending Accounts
* Long-Term Disability - Employer Paid
* Short-Term Disability - Employer Paid
* Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
* Life Insurance for Team Members and Dependents
* Employee Assistance Program
* Employee Referral Program
Our Core Values
PIPE
* We are PASSIONATE about life safety
* We have INTEGRITY (Do the right thing)
* We work in PARTNERSHIP with our customers and community
* We constantly strive for OPERATIONAL EXCELLENCE (Do things right)
Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
Representative II, Customer Service Operations
Call center representative job in Carson City, NV
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Representative Part Time
Call center representative job in Carson City, NV
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Job SummaryNorthern Nevada Appliance Outlet, LTD is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities:
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Qualifications:
Minimum two years sales experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits/Perks
Flexible Scheduling
Growth and Career Advancement Opportunities
Great Working Environment
Compensation: $15.00 - $24.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Call center representative job in Incline Village, NV
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Property & Casualty Customer Service Agent
Call center representative job in Carson City, NV
An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must.
If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses.
Qualifications
You will:
Help maintain current client flow
Help walk in customers/ and work appointments
Prospect to generate new business through leads and referrals
Generate quotes
Provide “white glove” customer service/ Maintain our high retention rates
Conduct policy reviews and renew policies
Process payments
Cross-sell/ up-sell
Growing agency relationships with new and current customers
Base plus Commissions
Performance bonuses
Additional Information
All your information will be kept confidential according to EEO guidelines.
Representative II, Customer Service Ops
Call center representative job in Carson City, NV
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Property & Casualty Customer Service Agent
Call center representative job in Carson City, NV
An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must.
If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses.
Qualifications
You will:
Help maintain current client flow
Help walk in customers/ and work appointments
Prospect to generate new business through leads and referrals
Generate quotes
Provide “white glove” customer service/ Maintain our high retention rates
Conduct policy reviews and renew policies
Process payments
Cross-sell/ up-sell
Growing agency relationships with new and current customers
Base plus Commissions
Performance bonuses
Additional Information
All your information will be kept confidential according to EEO guidelines.