Call center representative jobs in Richmond, VA

**$1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply** Daytime hours are flexible Monday - Friday between the hours of 7:45 a.m - 5:00 p.m Are you interested in helping VCU Health take pride in caring for everyone who enters our doors? Do you enjoy a fast-paced environment? Are you interested in being part of a growing team working to enhance the patient experience? If you answered yes to these questions - you might be an excellent fit for one of our Patient Appointment Center (PAC) roles. At the VCU Health Patient Appointment Center, we handle all front-end scheduling and registration processes for all ambulatory patient volumes at VCU Health. This is a phone-based customer service position. Terms and conditions apply. The Schegistrar schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS. The Schegistrar accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs. This position also provides courteous and efficient services to patients and accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Strong customer service skills and patients/customer centered focus in positive manner in all situations Experience PREFERRED: Minimum of two (2) years previous experience with third party medical insurance, HMO and managed care Previous experience with CPT and ICD-10 coding Work experience using GE/IDX, Cerner Education/training REQUIRED: (Note: work experience may be considered in lieu of credentials not required by law with HR approval. Work experience must be specific to role) High School Diploma or Equivalent Education/training PREFERRED: Associate Degree in Business Management or closely related field from an accredited program Post high school education in healthcare or medical billing coursework Independent action(s) required: Assist VCUHS Patient Revenue Cycle Department with obtaining maximum and timely reimbursement Provides patients with appropriate information regarding VCUHS policy and procedures, and directs them to appropriate nursing units or ancillary service locations. Supervisory responsibilities (if applicable): N/A Additional position requirements: May be required to work hours past normal shift hours, as necessary, to resolve backlog or to contact patients for registration data Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion Other: Prolonged Keyboard Usage Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Other: Concentrate/Focus Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Michael and Son Services has been in business since 1976. Our mission is to exceed our customer's expectations and provide a memorable experience. Michael and Son Services, Inc. is the premier, multi-state provider of Electrical, Plumbing, HVAC, Handyman, and Restoration Services. Our company provides an excellent work environment and is passionate in it's dedication to achievement. We place an enormous value on the welfare and commitment of our employees as well as the superior level of service they provide to our customers. The Customer Service Representative should be skilled at higher level thinking, be able to approach the customers as a trusted advisor and consultant, to ask qualifying and insightful questions, probe for the customer's need and uncover issues, and provide detailed work requirements so the technician can properly detail work requirements for customers. Service Titan experience would be helpful but is not required. We train our Representatives to be successful. This is a full-time position of 40 hours per week in our Richmond Call Center. Overtime is available during our peak times. Job Functions: Open and maintain customer accounts Recommend beneficial products or services to customers to solve their needs Contribute to team effort by accomplishing related results as needed Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts Follow communication procedures, guidelines and policies Go the extra mile to engage customers. Other duties as assigned Requirements: Proven customer support experience. Familiar with computer functionality Track record of over-achieving Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of personalities Flexible schedule, must be able to work weekends Team Oriented Excellent communication and presentation skills Ability to multitask, prioritize and manage time effectively Bachelor's or Associate's Degree Preferred, High School Diploma or GED Required Must possess higher level thinking skills, ability to follow a set process. Strategic thinker mindset Must be able to successfully pass a comprehensive background check Customer Service Representative top skills and proficiencies: Positive Attitude Compassionate Goal Oriented Problem Solving Loves Helping People Likes to Have Fun Solution/Consultative sales skills, ability to conduct a needs assessment and uncover issues, then communicate these needs and issues to the right trade while setting p the service call Duties: Handle inbound customer service inquiries and maximize sales opportunities Strive to achieve goals using approved scripts, strategies and technology Probe for additional sales opportunities (cross-sell) Remind previous clients of recommendations made my technicians and assess current needs Coordinate service appointments Why should you work for the Michael and Son family? We promote from within We build leaders who are developed, coached and trained We provide career pathing with continuous training and development You will be working with a great group of like-minded, high performing people Benefits: Excellent hourly pay rate + Bonus Comprehensive benefits after 30 days including Medical, Dental and Vision Supplemental Life Insurance, Short Term and Long Term Disability, Legal Shield and FSA 401K Plan with Company match Paid Holidays and Paid Time Off Growth Potential Michael and Son Services provides Equal Employment Opportunities to all qualified applicants for employment and prohibits discrimination and harassment of any type and/or other characteristics protected by federal, state or local laws. #MSEC1 #ZR

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Long Term Care Claims Representative - Payment Servicing POSITION LOCATION This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. SCHEDULED HOURS During training, your hours will be 8:00 AM-5:00 PM EST. Once training is complete, your regular schedule will be 8:00 AM-5:00 PM EST. Schedule may adjust slightly in the future based on business needs. Candidates are expected to have consistent, reliable and predictable attendance during the duration of virtual classroom training and upon successful completion of training to support the needs of our customers. YOUR ROLE As an Operations team member, you'll play a crucial role in delivering world-class customer service and capabilities to our policyholders-now and in the future. Long Term Care Claims is transforming and with transformation comes the potential for constant change. You will support our customer centric culture by proactively providing accurate and timely information to ensure policyholders are fully informed during the claims process. You will, as a member of the Payment Servicing Team, partner closely with the Eligibility and Contact Center teams to provide an extraordinary claims experience for our customers. You will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims. We operate daily with integrity and character to achieve outstanding results. What you will be doing Manage and prioritize a work queue and multiple responsibilities in a fast-paced environment with aggressive deadlines. Adhere to Standard Operating Procedures to ensure consistency in claims practices and resolution. Make complex claim-payment decisions based on knowledge and policy provisions Apply critical thinking and problem-solving skills to adjudicate claims, process transactions, and process payments Interact with Policy Holders, Powers of Attorney, Agents, Facilities and other entities involved in the claims experience via incoming and outbound calls. Collaborate and communicate effectively; you will seek solutions rather than just identify problems and will partner with teams across sites to achieve common goals. Occasionally provide training and support to others, including creating training materials, mentoring, and participating in buddy programs. Share insights, best practices, and knowledge within Payment Servicing and with supporting departments such as QA, IT, Compliance, Eligibility, and Contact Center. Maintain the required flexibility to perform tasks outside of the role as needed, with provided training and guidance. Participate in virtual classroom training for the first several months, actively engaging and completing all training requirements. Employees are required to be on camera during all training sessions, meetings, and as needed per request. While working remotely, employees will provide a safe and secure workspace that is free of distractions including but not limited to child or dependent care. Additionally, employees must retain a stable and secure internet service provider with the bandwidth and speed to maintain network connectivity (50 mbps). WHAT YOU BRING Minimum 2 years' experience in providing professional customer service in a corporate setting, preferably with a medical, financial background, or specifically in Long Term Care. High School diploma or military experience Ability to successfully complete virtual “classroom” training prior to transitioning into job responsibilities; this requires being on-camera, actively participating, and meeting all training requirements. Proficient with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint, Teams, etc.) Professional, empathetic demeanor in all interactions, with a strong commitment to serving and supporting customers, particularly within the aging population. Your experience or education has provided you with knowledge of medical terminology, diseases/diagnoses, and the ability to understand and interpret contract language, disability processes, nursing home licensing, and rehabilitative requirements. You exhibit qualities such as critical thinking, problem-solving, conflict resolution, and collaboration. Clear verbal and written communication skills, with the ability to explain insurance products, benefits, and options. Ability to toggle between multiple monitors for optimal and efficient productivity A dedicated, distraction-free home office set up, including a desk or workstation suitable for full-time remote work. NICE TO HAVE Associate or Bachelor's Degree Prior experience in the insurance industry Familiarity with HIPPA requirements Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL The base salary pay range for this role starts at a minimum rate of $43,200 up to the maximum of $66,400. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 5% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

PRIMARY FUNCTION: The Universal Branch Representative performs the duties of both a Teller and Member Service Representative (platform). This role is vital in the delivery of an exceptional member experience while supporting branch sales and service strategies. JOB DUTIES AND RESPONSIBILITIES: Teller Responsibilities: Establishes member relationships through quality service and cross selling VACU products/services to meet member needs Handles each transaction proficiently and accurately, exercising good judgment and seeking approval for any transaction exceeding assigned levels of authority Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc. Disburses cash accurately and maintains a cash drawer, balancing it daily Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy Evaluates needs of existing and prospective members and makes daily referrals to Member Service Representatives Member Service Responsibilities: Responsible for opening Memberships Responsible for opening all types of deposit accounts Able to provide assistance and maintenance on all deposit and loan accounts Referral based lending knowledge Assesses each member's financial needs to identify, cross-sell opportunities and expand relationships Make appropriate referrals to deepen member relationships Demonstrates the ability to make appropriate decisions in the best interest of VACU and the membership Engage members and prospective members in a professional and courteous manner in person and over the phone Demonstrates flexibility around the daily needs of the members and the branch Possesses leadership skills to properly self-manage and guide co-workers consistently Possesses lobby leadership skills in order to maximize exceptional member experience Demonstrates appropriate knowledge of all VACU policies and procedures related to the platform and teller line, including Security and Information Security Answers member inquiries and cross-sells products and services of the credit union when appropriate. Responsible for handling member transactions quickly and efficiently in a courteous manner within established policies and procedures and to identify and assist in member needs in a proficient and professional manner Meets member needs by maintaining appropriate knowledge of all VACU products and services Answers the phone and responds to member phone inquiries professionally and accurately Building and retaining member relationships by performing follow - up and courtesy calls to members. Meets expectations in all areas of teller and MSR performance documentation including service quality, operations, and sales Provides quality service by following all member service expectations Handles troubleshooting and special assignments in support of supervisor. Responsible for ensuring that business goals and individual member service and sales goals are consistently met. Responsible for delivering high quality service and needs based sales to members Required notary certification. Must stay informed of all notary rules and regulations. Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy. Must develop and maintain a working knowledge of all applicable federal and state regulations including corporate policies and procedures. Stay up to date on all required loan documents, systems, credit reports and related lending documents. Other duties may be required and assigned by the supervisor JOB QUALIFICATIONS: Knowledge: Thorough understanding of products and services offered by financial institutions preferred Skills: Satisfactory computer skills required. Abilities: Positive and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills. Sound judgment. Ability to handle difficult situations. Ability to handle multiple tasks. Professional appearance and manner. Minimum Education and Experience: Minimum of high school diploma or equivalent. Some college education or business courses preferred. Customer/member service experience, preferably at a financial institution Cash handling/business experience at a financial institution Knowledge of TCD transaction and settlement procedures PHYSICAL REQUIREMENTS: This job requires the ability to sit and stand for long periods of time. This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.

This position is often the first point of contact with Atlantic Vision Partners and plays an essential role creating a welcoming and creating a quality patient experience. Call Center Associates play an essential role in accommodating patient, provider, and staff needs by scheduling appointments timely and efficiently. ESSENTIAL FUNCTIONS: 1. Acute focus to manage and maintain the scheduling templates. 2. Forecasting potential schedule conflicts and proactively communicating with the Practice Manager to minimize inefficiency and/or a poor patient experience. 3. Answers and manages large amounts of incoming patient and provider calls professionally and effectively. 4. Documents call details clearly and concisely in alignment with AVP standards 5. Enters patient data into registration and medical records systems. 6. Obtains necessary information from patients, physicians, and/or staff to identify prerequisites and time requirements for scheduling specific appointments. 7. Schedules patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients 8. Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. 9. Modifies the schedule to accommodate emergency situations. 10. Provides patients with pre-service instructions and confirms appointment details 11. Investigate and direct patient inquiries to appropriate medical staff members and follow up to ensure satisfactory resolution 12. Collect and report data on topics such as patient encounters and inter-organizational problems, making recommendations for change when appropriate 13. Makes initial contact with cold call referrals 14. Conducts annual exam reminder calls 15. Exercises utmost diplomacy and tact to provide excellent customer service for patients 16. Initiate and maintain strong communication between Clinic Lead and Practice Manager, ensuring tactful solutions are created and implemented that benefit the overall clinic flow and patient experience. 17. Practices confidentiality and privacy protocols in all activities in compliance with AVP policies and HIPAA requirements. 18. Completes other functions as requested by management SKILLS AND ABILITIES: 1. Strong communication and out-going, positive interpersonal skills. 2. Problem-solving and analytical skills. 3. Attention to detail. 4. Ability to retain information and work with minimal supervision, after training 5. Empathetic personality with attention to patient's needs. 6. Strong organizational skills with attention to detail; ability to prioritize tasks. 7. Ability to work as a team member and uphold organizational standards and values. 8. Demonstrated computer literacy. REQUIRED COMPETENCIES 1. Excellent judgment, dependability, and conscientiousness. 2. Demonstrated high ethical standards and integrity. 3. Demonstrated accuracy and thoroughness; monitors own work to ensure quality. 4. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy 5. Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed. 6. Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect. EDUCATION AND EXPERIENCE Minimum of high school education or GED. One year office experience, medical or ophthalmology preferred. Medical terminology helpful. Certificate(s) in medical office administration or similar is bonus. Ability to become quickly proficient on various computer and electronic health record systems. Job Details & Benefits • Seeking full-time applicants • Full-Time employees are eligible for: • Medical, Dental, and 401(k) through the company • Generous PTO plans and paid holidays

Schedule: 2-3 days per week, 8:00 AM - 5:00 PM Availability: Must be available to work Saturdays Note: Additional hours required during major floral holidays (Christmas, Valentine's Day, Mother's Day, Thanksgiving) We are seeking a positive, organized, and detail-oriented Part-Time Floral Customer Service Representative to join our busy floral department. This role is essential for ensuring excellent customer communication, accurate order processing, and smooth coordination with our delivery team. The majority of this role involves answering incoming phone calls, assisting customers with placing orders, and supporting our team with daily operations. You will also help coordinate with delivery drivers and occasionally field phone calls for other departments. The ideal candidate is a team player with a friendly attitude, excellent communication skills, and the ability to stay organized in a fast-paced environment. Key Responsibilities: Answer incoming florist-related phone calls with professionalism and courtesy Accurately process customer floral orders for same-day or scheduled delivery Coordinate and communicate with delivery drivers regarding orders Respond promptly to floral department emails Occasionally answer calls for other departments and provide basic company information Reconcile monthly floral statements and prepare outgoing invoices Organize and file floral department paperwork Support the team during high-volume holiday weeks with extended hours Qualifications: Prior customer service or administrative experience preferred Strong verbal and written communication skills Excellent organizational skills and attention to detail Ability to work independently and handle multiple tasks Positive attitude and a collaborative, team-oriented mindset Availability to work extra hours during peak floral holidays Familiarity with FTD systems is a plus Position Details: Part-Time: 2-3 days per week Hours: 8:00 AM - 5:00 PM (8-9 hour shifts) Required Availability: Saturdays and major floral holidays

We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service, we want to hear from you! Key Responsibilities: Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person, including travel options, destinations, and special requests. Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers. Issue Resolution: Address any customer concerns or complaints promptly, ensuring swift and satisfactory resolutions. Personalized Service: Offer customized travel recommendations based on customer preferences and needs. Documentation & Billing: Accurately process bookings, issue invoices, and handle payment transactions. Relationship Building: Foster long-term relationships with customers, enhancing customer retention and satisfaction. Stay Informed: Keep up-to-date with the latest travel trends, industry regulations, and product offerings to better serve customers. Qualifications: Previous experience in a customer service or travel-related role is preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work under pressure and handle customer issues efficiently. Knowledge of travel booking systems and industry regulations is a plus.

Job Description We are looking for an enthusiastic and compassionate Customer Service Representative to join our nonprofit outreach team. If you enjoy meeting new people, supporting meaningful causes, and developing real-world communication skills, this role offers a rewarding opportunity to make a genuine impact in the community. We proudly partner with some of the nation's most respected charitable and nonprofit organizations, helping them expand their donor networks and build long-lasting supporter relationships. Our outreach approach is centered around personal, face-to-face conversations that create authentic connections and inspire ongoing community engagement. No prior fundraising or marketing experience is required. We provide comprehensive paid training, one-on-one mentorship, and clear advancement pathways for individuals eager to grow while making a difference. Key Responsibilities Represent nonprofit partners at community events, retail locations, and pop-up outreach campaigns. Deliver excellent customer service by answering questions, explaining missions, and assisting donors. Engage with the public to raise awareness and encourage ongoing donor participation. Maintain accurate, confidential donor data and feedback. Assist with event setup and breakdown, including branded displays, signage, and outreach materials. Work collaboratively with your team to achieve daily and weekly outreach goals. Share ideas and feedback to support continuous improvement in donor engagement strategies. Qualifications Excellent communication and interpersonal skills; friendly, approachable, and community-focused. Passionate about helping others and supporting charitable initiatives. Reliable, adaptable, and motivated to succeed in a fast-paced, on-site role. Comfortable initiating conversations and speaking with the public. Willingness to travel locally for events and outreach campaigns. Experience in customer service, sales, retail, or hospitality is a plus but not required. What We Offer Paid training and ongoing mentorship from experienced team leaders. The opportunity to represent well-known nonprofit organizations and global causes. Full benefits package, including medical, dental, and vision insurance. Clear career progression into leadership and management roles. A supportive, mission-driven workplace centered on teamwork, development, and positive impact. A dynamic and engaging work environment featuring live events and community outreach campaigns.

Want to Join the Most-Awarded Toyota Dealership in Central Virginia? Then apply with us today! Business Development Center (BDC) Service Coordinators deliver exceptional customer service daily, ensuring customer inquiries and service appointment requests are handled in a professional yet friendly manner. Service Coordinators develop and articulate their knowledge of services and products through extensive training provided by McGeorge Toyota. Responsibilities include but are not limited to the following: · Receives and responds to inbound service inquiries via phone, text, and email. · Schedules service appointments, ensuring smooth workflow and customer satisfaction. · Actively listens and translates customer needs into service opportunities. · Resolves or escalates customer concerns to appropriate manager or department. · Facilitate parts ordering and transportation requirements when necessary. · Other tasks as assigned to support both Service and Sales Departments. Qualifications · Customer service, sales, telemarketing, and/or hospitality experience preferred · Excellent verbal and written communication skills; bilingual is a plus but not required · Proven ability to multi-task within a fast-paced environment · Proficient PC skills and Microsoft Office · High School diploma or equivalent We offer a great work environment and an excellent benefits package. Requires pre-employment background including drug screening. David R. McGeorge Car Company is a drug free equal opportunity employer.

F.H. Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Customer Service Representatives. In this role, you will play a crucial part in delivering exceptional service to our valued customers. While call center experience is preferred, no prior experience is necessary. We provide all the training and equipment you need to succeed. Key Responsibilities: * Provide top-notch customer service via phone, email, and chat channels * Act as a liaison with customers, ensuring clear communication and scheduling of services * Handle inquiries, resolve issues, and provide information about our services * Maintain accurate and up-to-date customer records in our system * Collaborate with other team members to ensure a seamless customer experience * Ability to thrive in a fast-paced setting with clear processes and strong team support Qualifications: * Excellent communication skills, both written and verbal * Strong customer-centric mindset and a genuine desire to help others * Ability to work independently and efficiently * Basic computer skills; proficiency with office software and the ability to learn new systems quickly What We Offer: * Fully equipped work setup, including computers, monitors, and other necessary equipment * Competitive compensation and performance-based incentives * Fixed work schedules that allow you to plan ahead * Health, dental, and vision insurance * Retirement savings plan with employer match * Paid time off and holidays * Professional development and training opportunities * Employee discounts on company services At F.H. Furr, we believe in empowering our team members to excel in their roles. If you're a customer-focused individual with strong communication skills and a willingness to adapt to new technologies, we invite you to join us and be a part of our commitment to exceptional service. F. H. Furr may conduct a preemployment background check and drug test, subject to applicable law. Posted Min Pay Rate USD $17.00/Hr. Posted Max Pay Rate USD $19.00/Hr.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description HIRING NOW: CLIENT SERVICE MEDICAL SPECIALIST (ON-SITE) - Full & Part Time Positions Available Are you an experienced medical receptionist looking for a career upgrade with a leading healthcare provider? Do you excel in patient care coordination, medical scheduling, and EMR management? If you're ready to join a dynamic, patient-centered team where your expertise is valued, FYZICAL Therapy & Balance Centers - Bon Air wants YOU! Why Join FYZICAL? At FYZICAL Therapy & Balance Centers - Bon Air, we prioritize patient outcomes and foster professional growth. As part of the nation's fastest-growing physical therapy network, we provide a collaborative, supportive, and innovative environment where your career can thrive. Competitive Compensation & Benefits Career Growth & Continuing Education Opportunities Supportive Team & Mentorship from Industry Leaders Cutting-Edge EMR & Patient Management Tools POSITION: CLIENT SERVICE MEDICAL SPECIALIST This is NOT an entry-level position. Candidates MUST have at least 2 years of experience in medical reception. A note to recruitment agencies - we have this role covered at the moment; there is no need to get in touch. We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thanks! Responsibilities Patient Coordination & Scheduling: Manage appointments, evaluations, re-evaluations, and timely cancellations. Medical Records & EMR: Maintain accurate patient records using electronic medical systems. Insurance & Billing Support: Verify insurance, process co-pays, and track patient benefits. Communication & Front Office Excellence: Serve as a key liaison between patients, providers, and physicians. Referral Management & Documentation: Process referrals and physician communications with accuracy. General Administrative Duties: Handle multi-line phones, mail, and front office operations. Required Skills 2+ Years Experience in a Medical Reception Role (MANDATORY) Proficiency in EMR Systems (Electronic Medical Records) Exceptional Communication & Customer Service Skills Ability to Work in a Fast-Paced Medical Office Environment Strong Organizational & Multi-Tasking Abilities Knowledge of Insurance Verification & Billing Processes Typing, Database, Internet, and Word Processing Proficiency

The ideal candidate will be responsible for assiting customers in a busy call center environment and being able to determine the nature of the call and directing accordingly. Duties may include but not limited to: Processing the complaints Filing requests for customers and distribution centers Tracking shipments and orders Preparing reports Various administrative duties: distributing mail, filing, faxing, processing forms, auditing documents, and data input ***This position requires candidates with a great work ethic and a great attendance record.*** Qualifications 3+ years experience in the customer service field Previous administrative and/or call center experience is a major plus Additional Information Shift: Monday-Friday, any time between 7:00AM-7:30PM Pay Rate: $10.00

need about 10 people that can handle the following tasks: - data entry - pc based research please send a resume, bio and picture of you and why you feel your a good fit. were looking to start people quick, the only interview that you may have maybe a phone interview.

We are currently seeking an all-round logistics/customer service representative. In this role you coordinate and are responsible for all inbound and outbound shipments. Responsibilities include coordinating with freight carriers, managing and preparing freight bills, and contact with customers about upcoming deliveries. This role also involves warehouse duties, inventory management, and working with transportation and sales teams to resolve issues. This position consists of the following duties: Schedule outbound and inbound shipments. Data entry for all inbound shipments Provide input and complete freight bills. Assist in carrier communications when issues arise. Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements. Process and verify all incoming stock to maintain accurate inventory records. Prepare bills of lading for outbound orders. Ensure all supporting documents are accurate, available and applicable to the customer order/shipment, provide supporting documents to customers where applicable. Organize pick-up schedules as applicable for cargo. Keep communication flowing with customers on a daily basis to ensure the highest customer service. Report and document any irregularities to Supervisor immediately. Manage incoming calls. Handle daily cash and check deposits. Education High school or equivalent with at least 5 years' experience in the field or in a related area. Familiar with a variety of field's concepts, practices, and procedures. College degree not required but preferred. Experience & Skills Required 1 year of Logistics Export & Imports experience. Pay Based on experience.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

This position receives calls and assists customers with request for services. This job documents all incoming call request promptly, following all SRC policies and guidelines. This job coordinates and dispatches appropriate Plant Operations, Food & Nutrition, Transportation or other Support Services personnel as needed. This job also prioritizes the appropriate level of service to be consistent with the immediate need.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of work experience in a healthcare setting Minimum of two (2) years experience using a personal computer and typing 45+ WPM (typing test may be required) Previous experience with a variety of software applications including word processing, spreadsheets, database, e-mail, etc. Experience PREFERRED: Previous experience preferably in a very active Call Center environment Previous experience in call/radio dispatching Previous experience using medical terminology Education/training REQUIRED: High school diploma or equivalent Education/training PREFERRED: Completion of some college course work Independent action(s) required: Answers incoming calls courtesy and respectfully, introducing self and welcome greeting. Updates and maintains information in departmental database. Handles and dispatches work orders within specified guidelines as outline by departmental policies and procedures. Uses independent judgment in responding to emergencies. Supervisory responsibilities (if applicable): N/A Additional position requirements: Incumbent must be flexible with work schedules according to department staffing of shift requirements and will be required to work some weekends and holidays as assigned. Must maintain a neat and tidy working environment and adheres to the dress code requirements in accordance with VCUHS and departmental policies and procedures. Age Specific groups served:All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change, Noisy environment EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Job DescriptionSalary: 13 Schedule: 23 days per week, 8:00 AM 5:00 PM Availability: Must be available to work Saturdays Note: Additional hours required during major floral holidays (Christmas, Valentines Day, Mothers Day, Thanksgiving) Job Overview: We are seeking a positive, organized, and detail-oriented Part-Time Floral Customer Service Representative to join our busy floral department. This role is essential for ensuring excellent customer communication, accurate order processing, and smooth coordination with our delivery team. The majority of this role involves answering incoming phone calls, assisting customers with placing orders, and supporting our team with daily operations. You will also help coordinate with delivery drivers and occasionally field phone calls for other departments. The ideal candidate is a team player with a friendly attitude, excellent communication skills, and the ability to stay organized in a fast-paced environment. Key Responsibilities: Answer incoming florist-related phone calls with professionalism and courtesy Accurately process customer floral orders for same-day or scheduled delivery Coordinate and communicate with delivery drivers regarding orders Respond promptly to floral department emails Occasionally answer calls for other departments and provide basic company information Reconcile monthly floral statements and prepare outgoing invoices Organize and file floral department paperwork Support the team during high-volume holiday weeks with extended hours Qualifications: Prior customer service or administrative experience preferred Strong verbal and written communication skills Excellent organizational skills and attention to detail Ability to work independently and handle multiple tasks Positive attitude and a collaborative, team-oriented mindset Availability to work extra hours during peak floral holidays Familiarity with FTD systems is a plus Position Details: Part-Time: 23 days per week Hours: 8:00 AM 5:00 PM (89 hour shifts) Required Availability: Saturdays and major floral holidays

Provides in-bound telephone customer support in a call center environment and determines the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input may be required. Qualifications Previous call center experience required, as well as experience with microsoft office applications (excel and word) Additional Information These positions start at $10.00/hr and move up to $11.00/hr after training.