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  • Customer Support Representative

    Bcforward 4.7company rating

    Call center representative job in Rio Rancho, NM

    BCforward is currently seeking a highly motivated Customer Service Representative in Rio Rancho, NM Customer Service Representative Anticipated Start Date: 3rd-November-2025 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24 Months contract with possiblity of extension Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Hybrid] Pay Range: 14.97/hr - $20.00/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: • Resources would handle 13 to 15 calls per day which average call time about 16 min. • These are customer service individuals that has some tech familiarity. For example, knowing what a hard drive is but the client is not looking for technical gurus. • Manager wants the resources to accomplish the following: Based on the training provided increased diagnostic accuracy in taking care of customers and report problem statements. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
    $20 hourly 1d ago
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  • Transfer Center Nurse Specialist

    Presbyterian Healthcare Services 4.8company rating

    Call center representative job in Albuquerque, NM

    Location Address: 1100 Central Avenue SE , Albuquerque, New Mexico 87106-4930, United States of America Compensation Pay Range: Minimum Offer $: 27.92 Maximum Offer for this position is up to $: 42.63 Now hiring a Transfer Center Nurse Specialist Summary: Build your Career. Make a Difference. Presbyterian is hiring a skilled Transfer Center Nurse Specialist to join our team. Type of Opportunity: Full time Job Exempt: No Job is based : Presbyterian Hospital Work Shift: Varied Days and Hours (United States of America) Responsibilities: Presbyterian is seeking a Transfer Center Nurse Specialist The Transfer Center Coordinator is responsible to coordinate/inpatient bed assignments for critical care patients at Presbyterian. The Transfer Center Coordinator coordinates, prioritizes, and optimizes patient flow activities throughout the hospital network, as well as coordinates and facilitates the patients entry into Presbyterian from other health care facilities. Some key responsibilities include: Transfer Center Patients Coordinates and facilitates the transfer of patients from other health care facilities to Presbyterian Hospital using Transfer center process flows. Collects clinical information to determine patient s level of care Collaborates with Presbyterian on-call physicians to arrange acceptance by the attending physician specialist (uses intranet paging system) Communicates with referring hospital to coordinate transportation arrangements and provide an assigned bed Bed Assignment Ensures safe and timely placement of patients based on admission status, physician requested level of care, patient s clinical information and nursing units admission discharge criteria. Collects clinical information from patients, patients families, nurses, physicians and/or physicians offices to determine level of care for patient placement into an inpatient bed Registration Responsible for accurate and timely completion of patient registration and account data into the Hospital Computer System. Maintains 90% (or better) compliance accuracy rate with critical elements in account Registrations (a) Verification of demographic, guarantor and Insurance information Uses the account documentation process in the hospital s registration system to document missing information Complies with all Revenue Cycle Education Policies Qualifications: 1 year RN experience to OR a minimum 1 year experience in a transfer center setting. Associates degree in Nursing required. State of New Mexico or Compact State Nursing License Academic Preparation: Degree from accredited academic nursing program preferred All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services5c143e31-5e48-4549-b638-05792d185386
    $29k-33k yearly est. 22h ago
  • Customer Service Representative

    Culligan International 4.3company rating

    Call center representative job in Albuquerque, NM

    Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal * Prior customer service experience preferred About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $18.00 - $21.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $18-21 hourly 9d ago
  • Call Center Representative

    First Financial Credit Union 3.8company rating

    Call center representative job in Los Ranchos de Albuquerque, NM

    Answer various member inquiries and questions regarding the products and services offered. Communicate with members primarily via telephone however some communications by fax, mail, or other electronic channels are required. Essential Functions * Answering inbound calls and assisting members who have particular inquiries or questions. Effectively deal with upset members and resolve member requests and questions promptly, courteously, and professionally. Explain credit union policies and procedures to members as required. Complete help desk tickets or paperwork with the appropriate department as necessary to expedite members' requests. * Promote and deliver a full range of products and services. Explain the features and benefits of credit union products and services. * Process basic member requests received such as but not limited to: account transfers, wire transfers, loan payments, loan applications, check orders, debit card orders, statement requests and stop payments. Perform account file maintenance received by members via phone, fax or by other electronic channels. * Keep up to date with changes related to credit union policies, procedures, products, and services by reading intranet, e-mails, and other documentation provided. Other duties as assigned. Non-essential Functions * Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input, scanning of documents & answering the telephone. Expectations * Provide courteous and professional service by establishing positive and supportive relationships with internal and external members. * Knowledge of federal and state laws, regulations pertaining to the financial industry. * Good verbal and oral communication skills, fast and correct typing, ability to create grammatically correct responses without spelling errors. * Problem solves and provides logical solutions or alternatives. * Ability to make efficient use of resources * Building the interest of members in the products and services offered by our organization. * Maintain monthly/weekly call volume as established by the MRC manager. * Ensure the Credit Union's professional reputation is maintained and conveyed. Requirements Education: High school graduate or equivalent Experience: Minimum 1-year experience in a financial institution as a teller or member services representative. Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high-traffic positions with heavy workloads while displaying a professional attitude.
    $28k-33k yearly est. 22d ago
  • Customer Vehicle Service Agent

    Sixt Usa 4.3company rating

    Call center representative job in Albuquerque, NM

    Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you'll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, perform thorough cleaning and maintenance, and identify any damage. Look forward to numerous development opportunities with an hourly rate of $17.75. YOUR ROLE AT SIXT You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred Communication Skills You have strong verbal communication abilities, allowing you to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all Attention to Detail You can discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Work Hours & Conditions You can work 40 hours per week, including day or evening shifts, and are comfortable working outdoors in all types of weather conditions. You are also physically able to move in and out of vehicles throughout your shift Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
    $17.8 hourly 1d ago
  • Temporary Call Center Representative

    Nusenda Credit Union 4.0company rating

    Call center representative job in Albuquerque, NM

    Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. Thank you for your interest in joining the Nusenda team! Nusenda Credit Union is gearing up for a special project and as a result our Call Center is seeking temporary employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service. We are on the lookout for member-oriented Call Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time employee after the 3-month temporary assignment. What you'll do doing this 3-month period: Assist existing and potential members with telephone requests. Responsible for servicing members and potential members in a call center environment via phone calls. Provide quality service on transactions and problem resolution. Provide basic guidance for online and mobile banking navigation, including payment portal needs. Answer questions regarding services and products to resolve problems. Identify opportunities to educate members on appropriate services that align with financial needs. Maintain compliance with regulations, policy, controls, and security procedures. What you'll need: One to three years of customer service experience, call center experience preferred. High school education or GED. Key Skills and Experience: Effectively communicate with members appropriately in person, email etc. Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. Knowledgeable in Microsoft Office and all internal systems. Ability to adapt quickly to change and proactively communicate. Call Center Hours of operation are: Monday-Friday 7:30am-6:00pm Saturday 8:00-3:00pm Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $31k-37k yearly est. 60d+ ago
  • Customer Service Agent- English (Belen ONLY)

    Align Technology 4.9company rating

    Call center representative job in Belen, NM

    Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for a Customer Care Representative. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Customer Care Representative should interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions for Align products. Receive customer requests through phone, email, chat and SMS, validates customer account, support, and document interactions in the CRM database. Ensure appropriate resolution and/or escalation to the correct team in case needed. Handle requests such as but not limited to general inquiries, orders / product status, order processing, update of account and systems management, initial product diagnostic and / or equipment replacement, return process and credits requests. Comply with the established Quality guidelines for the business. Accountable to review and complete all courses required in the Quality Management System (QMS). Adhere to Company Quality Policy. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles. Role expectations * Adapt to Customer Advocacy culture and responsibilities defined on the WIs and SOPs. * Be responsible to handle all customer interactions with professionalism and within the defined response timeframe. * Follow up on their cases until proper resolution. * Document all interactions including all details required in the correspondent CRM. * Report complaints and product safety. * Achieve a consistent performance considering all KPIs requirements. * Comply on deadlines on LMS courses.
    $22k-27k yearly est. Auto-Apply 10d ago
  • Call Center Representative (Albuquerque)

    State Employees Credit Union 3.8company rating

    Call center representative job in Albuquerque, NM

    Call Center Representative REPORTS TO: Call Center Supervisor SUPERVISES: N/A JOB STATUS: Non-Exempt JOB GRADE 8: $19.51 Starting Hourly Rate (which includes a $1 per hour pay differential) works on-site. Remote work is not available at this time. JOB SUMMARY: This employee will provide initial member contact for all in-bound calls through the public-access numbers. The representative will handle all member questions on outlined topics and will also act as a switchboard to forward calls specific for one employee or out of required job knowledge or access levels. Duties/Responsibilities: Promptly answer inbound phone calls and provide professional, single-stop service to members in need of account information and willingness to solve member questions and issues. Represent the Credit Union to the members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions. Perform routine transactions, including but not limited to ordering checks and ATM/debit cards, processing deposits, withdrawals, and loan payments, and transfers. Recommend State ECU products and services to meet member needs. Accurate posting of phone transactions. Mail receipts, account maintenance forms, account summaries and official checks to members as indicated by policy and procedure. Provide by telephone, general, and specific service-related information concerning Credit Union services or policies. Respond to member's requests, problems, and complaints, and/or directs them to the proper person for specific information and services. Provide members with all necessary information for membership and service/maintenance existing accounts. Research accounts for deposit, withdrawal, and loan payment discrepancies. Assist members in balancing their accounts. Research and resolve member account problems. Assist members with the proper completion of payroll deduction and direct deposit forms. Set up payroll distribution amounts. Comply with all policies and procedures and all regulatory requirements including but not limited to USA Patriot Act, BSA, OFAC, CIP, Member Due Diligence, and Reg J. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills are necessary. Must have knowledge of office machines and equipment and be able to type. Patience, tact, enthusiasm and positive attitude toward the members and general public. Education/Experience: A minimum of 12 months credit union experience or related experience is required. Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate). General Requirements: Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to: Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Adheres to policy on Drug Free Workplace. Complies with company policies and procedures and local, state and federal regulations. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to access and navigate each department at the organization's facilities. State Employees Credit Union offers a highly competitive benefits package Applications must be received by Human Resources State Employees Credit Union of New Mexico is an Equal Opportunity Employer Equal Opportunity Employer, including disabled and veterans.
    $19.5 hourly 11d ago
  • Temporary Call Center Representative

    New Mexico Educators Federal Credit Union 4.3company rating

    Call center representative job in Albuquerque, NM

    Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. Thank you for your interest in joining the Nusenda team! Nusenda Credit Union is gearing up for a special project and as a result our Call Center is seeking temporary employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service. We are on the lookout for member-oriented Call Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time employee after the 3-month temporary assignment. What you'll do doing this 3-month period: * Assist existing and potential members with telephone requests. * Responsible for servicing members and potential members in a call center environment via phone calls. * Provide quality service on transactions and problem resolution. * Provide basic guidance for online and mobile banking navigation, including payment portal needs. * Answer questions regarding services and products to resolve problems. * Identify opportunities to educate members on appropriate services that align with financial needs. * Maintain compliance with regulations, policy, controls, and security procedures. What you'll need: * One to three years of customer service experience, call center experience preferred. * High school education or GED. Key Skills and Experience: * Effectively communicate with members appropriately in person, email etc. * Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. * Knowledgeable in Microsoft Office and all internal systems. * Ability to adapt quickly to change and proactively communicate. Call Center Hours of operation are: * Monday-Friday 7:30am-6:00pm * Saturday 8:00-3:00pm Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $25k-32k yearly est. 9d ago
  • Inside Sales/ Customer Service Representative

    Glass Doctor

    Call center representative job in Albuquerque, NM

    Benefits: Bonus based on performance Paid time off HIRING BONU$! After successful completion of 90 days, a hiring bonus of $200 per quarter for one year! ($800 total) We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $18.00 - $25.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $18-25 hourly Auto-Apply 60d+ ago
  • Customer Experience Specialist - Customer Service Representative (Bilingual)

    Solar Works Energy 4.4company rating

    Call center representative job in Albuquerque, NM

    The Customer Experience Specialist handles helping the development of the telemarketing team as well as interfacing with customers via inbound calls, outbound calls, or through emails depending upon situational requirements. This position provides coaching for CSR's to ensure KPI's are being met as well as providing customer service support for existing, new, and potential customer needs. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets Key Performance Indicators (KPI's) Coach and mentor agents; probe for understanding, use decision -support tools and resources to ensure departmental goals are met Listen attentively to agent needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the agents to ensure departmental goals are being met Maintain basic knowledge of Solar Works Energy's products and services Schedule appointments for customers with Solar Works Energy Experts Participate in activities designed to improve customer satisfaction and business performance May offer additional products and/or services Appropriately notating accounts as required May respond to customer inquiries by sending them published materials or other relevant information via email Job Type: Full -time Salary: $30,000.00 - $40,000.00 per year Schedule: Monday to Friday Reliably commute or planning to relocate before starting work (Required) Additional Information Solar Works is a Panasonic Elite Installer and ranked as the fastest growing solar company in the Southwest. Our unique strategy of building people to be expert marketers, sales professionals and sales leaders puts professionals in a place to have a career experience that is highly unique from the rest of the marketplace. Together we are committed to creating a company of excellence, and we understand that comes from the caliber of people we hire. Come meet with our executive team and we'll show you how this organization can impact your life in a way that no other company can! Requirements Candidate Profile * High school diploma or GED with six to twelve months of relevant experience preferred 6 months of management or coaching experience Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi -tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast -paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Benefits Dental insurance Flexible schedule Health insurance Paid time off
    $30k-40k yearly 60d+ ago
  • Customer Service Representative

    Culligan 93Il

    Call center representative job in Albuquerque, NM

    Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal Prior customer service experience preferred About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $18.00 - $21.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $18-21 hourly Auto-Apply 41d ago
  • HP Customer Sales Representative

    2020Companies

    Call center representative job in Albuquerque, NM

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 1d ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Call center representative job in Albuquerque, NM

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Albuquerque, NM, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Albuquerque, NM! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
    $25k-32k yearly est. 16d ago
  • Customer Service Representative - Albuquerque, NM

    Kedia Corporation

    Call center representative job in Albuquerque, NM

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 1d ago
  • DISTRIBUTION CENTER ASSOCIATE

    DSG 4.6company rating

    Call center representative job in Albuquerque, NM

    Ashley , the #1 Mattress and Furniture retailer in North America, has immediate openings for Distribution Center Associates! The ideal candidate will ensure all merchandise displayed and sold by the store is assembled and in perfect condition with complete customer satisfaction. NOW OFFERING ON DEMAND PAY Pay: $14.70 to $15.20 per hour OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: * Competitive Pay * Generous Paid Time Off (PTO) * Opportunity for advancement * Medical, Dental, Vision, & Retirement Benefits * 401k Plan * Employee Purchase Discounts of 30% or more KEY JOB RESPONSIBILITIES: * Knowledge of all unpacking, prep, and assembly procedures and specifications required to properly prepare all merchandise in the company's product lines. * Ensure the company objective of total customer satisfaction is achieved by guaranteeing all merchandise is in perfect condition. * Unload inbound product. * Ability to locate merchandise in designated shipping bays for delivery. * Responsible to repackage all returned, pulled, repaired or return to vendor merchandise prior to relocation into racks. * Service customers by assuming all aspects of warehouse customer pickups, including unpacking, inspection, meeting customers, payment and loading. * Must be able to safely maneuver furniture on a two-wheel dolly without the aid of another person. * Cleaning and organizing. * Assist with various warehouse tasks when needed. * Other duties as assigned. KNOWLEDGE/SKILLS/ABILITIES: * High school diploma required. * Ability to communicate in the English language in both speech and writing. * Ability to carry out goals and instructions and to follow through on assignments. * Demonstrates a customer focus. * Ability to safely move up to 50 lbs. or more with assistance * Ability to maintain heavy physical activity during shift. * Ability to use a two wheeler. * Ability to bend, stoop, reach, stand, and walk frequently. * Ability to work in in-door/out-door climate. PHYSICAL REQUIREMENTS: * Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to read reports, view computer screen, etc. * Must be able to hear and understand speech to interact with others. * Must be able to speak so that others will be able to understand. * Will remain on one's feet in an upright position and move about on foot. * Will bend, squat, stoop, kneel, crouch and reach at or above shoulder level. * Will lift and carry objects up to 50 lbs. or more with assistance; transport loads of up to 100 lbs or more. * Will work predominately in a warehouse environment; Potential exposure to oil, latex, and spray paint, household chemicals, biological odors and household dusts; moderate office noise. Ashley is an Equal Opportunity Employer. Ashley does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
    $14.7-15.2 hourly 33d ago
  • Distribution Center Associate

    Rio Grande 4.2company rating

    Call center representative job in Albuquerque, NM

    Distribution Center Associate The Opportunity: Join our team of passionate, creative and enthusiastic associate partners! Join a fun and fast-paced environment of creative, passionate and hard-working associates working together to power our warehouse. As the backbone of our entire business, you'll ensure our valued customers receive what they need, all while earning a competitive salary and enjoying a wealth of perks from generous time-off to tuition reimbursement. We emphasize a healthy work/life balance with all of our associates to ensure you grow both professionally as well as personally. Ready to flex your skills? Come and see what makes Rio Grande different! What You'll Do: Stock, pick, pack, or ship merchandise to meet our service-level agreement of same-day shipping for our customers Work in a dynamic team environment and make decisions as a group Communicate effectively, clearly, and consistently with your team Meet accuracy and productivity standards Work a shift that begins between 7:00 - 9:00 AM and ends between 6:00 - 7:00 PM Monday - Friday; it's a 40-hour-a-week work schedule. (Shipping Team works 10 AM - 7 PM) Lift 20 lbs. regularly and up to 50 pounds occasionally Stand, bend, stoop, lift, reach, twist, and walk regularly throughout your shift What You'll Need: Consistent work or school history that highlights your work ethic and commitment Forklift experience a plus (training is provided) Excellent interpersonal, collaborative, and self-management skills Strong attention to detail, research, and problem-solving skills for continuous improvement Experience using Microsoft Outlook for email Ability to maintain or exceed productivity standard. Ability to meet required attendance standards Ability to work successfully within a team See mistakes as learning opportunities Be open to constructive feedback and discussion aimed at learning and improving Environment: Rio Grande is a Metal-Free environment within our operations areas. The successful candidate will enjoy a rewarding, challenging, and principled work environment. For more information about us please visit: ***************** Diversity, Equity, Inclusion and Belonging: Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions. The Reward: Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes: Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine 401(k) matching program Paid time-off benefits, plus an additional seven paid holidays Paid life insurance and optional additional life insurance Long-term and short-term disability Flexible spending account Pet insurance Tuition reimbursement On-site gym and company wellness program Bereavement leave Employee discounts at Rio Grande Local and national discounts on various travel and entertainment Competitive compensation, including an opportunity to share in the profits Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within. The Company: Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R's, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment. Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components-both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.
    $23k-26k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    First Financial Credit Union 3.8company rating

    Call center representative job in Albuquerque, NM

    Answer various member inquiries and questions regarding the products and services offered. Communicate with members primarily via telephone however some communications by fax, mail, or other electronic channels are required. Essential Functions Answering inbound calls and assisting members who have particular inquiries or questions. Effectively deal with upset members and resolve member requests and questions promptly, courteously, and professionally. Explain credit union policies and procedures to members as required. Complete help desk tickets or paperwork with the appropriate department as necessary to expedite members' requests. Promote and deliver a full range of products and services. Explain the features and benefits of credit union products and services. Process basic member requests received such as but not limited to: account transfers, wire transfers, loan payments, loan applications, check orders, debit card orders, statement requests and stop payments. Perform account file maintenance received by members via phone, fax or by other electronic channels. Keep up to date with changes related to credit union policies, procedures, products, and services by reading intranet, e-mails, and other documentation provided. Other duties as assigned. Non-essential Functions Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input, scanning of documents & answering the telephone. Expectations Provide courteous and professional service by establishing positive and supportive relationships with internal and external members. Knowledge of federal and state laws, regulations pertaining to the financial industry. Good verbal and oral communication skills, fast and correct typing, ability to create grammatically correct responses without spelling errors. Problem solves and provides logical solutions or alternatives. Ability to make efficient use of resources Building the interest of members in the products and services offered by our organization. Maintain monthly/weekly call volume as established by the MRC manager. Ensure the Credit Union's professional reputation is maintained and conveyed. Requirements Education: High school graduate or equivalent Experience: Minimum 1-year experience in a financial institution as a teller or member services representative. Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high-traffic positions with heavy workloads while displaying a professional attitude. Salary Description $18.00/hour
    $18 hourly 7d ago
  • Customer Vehicle Service Agent

    Sixt 4.3company rating

    Call center representative job in Albuquerque, NM

    Back to results Customer Vehicle Service Agent Branches & Operations Full-time Albuquerque, NM, United States Apply now Apply now Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you'll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, perform thorough cleaning and maintenance, and identify any damage. Look forward to numerous development opportunities with an hourly rate of $17.75. YOUR ROLE AT SIXT * You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience * You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition * You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently * You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information * You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred * Communication Skills You have strong verbal communication abilities, allowing you to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all * Attention to Detail You can discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Work Hours & Conditions You can work 40 hours per week, including day or evening shifts, and are comfortable working outdoors in all types of weather conditions. You are also physically able to move in and out of vehicles throughout your shift * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now! Postet on 02.01.2026 # REF25479H * LinkedIn * Instagram * Whatsapp * Copy link Share this job offer
    $17.8 hourly 11d ago
  • Distribution Center Associate

    Rio Grande 4.2company rating

    Call center representative job in Albuquerque, NM

    Job Description Distribution Center Associate The Opportunity: Join our team of passionate, creative and enthusiastic associate partners! Join a fun and fast-paced environment of creative, passionate and hard-working associates working together to power our warehouse. As the backbone of our entire business, you'll ensure our valued customers receive what they need, all while earning a competitive salary and enjoying a wealth of perks from generous time-off to tuition reimbursement. We emphasize a healthy work/life balance with all of our associates to ensure you grow both professionally as well as personally. Ready to flex your skills? Come and see what makes Rio Grande different! What You'll Do: Stock, pick, pack, or ship merchandise to meet our service-level agreement of same-day shipping for our customers Work in a dynamic team environment and make decisions as a group Communicate effectively, clearly, and consistently with your team Meet accuracy and productivity standards Work a shift that begins between 7:00 - 9:00 AM and ends between 6:00 - 7:00 PM Monday - Friday; it's a 40-hour-a-week work schedule. (Shipping Team works 10 AM - 7 PM) Lift 20 lbs. regularly and up to 50 pounds occasionally Stand, bend, stoop, lift, reach, twist, and walk regularly throughout your shift What You'll Need: Consistent work or school history that highlights your work ethic and commitment Forklift experience a plus (training is provided) Excellent interpersonal, collaborative, and self-management skills Strong attention to detail, research, and problem-solving skills for continuous improvement Experience using Microsoft Outlook for email Ability to maintain or exceed productivity standard. Ability to meet required attendance standards Ability to work successfully within a team See mistakes as learning opportunities Be open to constructive feedback and discussion aimed at learning and improving Environment: Rio Grande is a Metal-Free environment within our operations areas. The successful candidate will enjoy a rewarding, challenging, and principled work environment. For more information about us please visit: ***************** Diversity, Equity, Inclusion and Belonging: Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions. The Reward: Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes: Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine 401(k) matching program Paid time-off benefits, plus an additional seven paid holidays Paid life insurance and optional additional life insurance Long-term and short-term disability Flexible spending account Pet insurance Tuition reimbursement On-site gym and company wellness program Bereavement leave Employee discounts at Rio Grande Local and national discounts on various travel and entertainment Competitive compensation, including an opportunity to share in the profits Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within. The Company: Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R's, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment. Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components-both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.
    $23k-26k yearly est. 10d ago

Learn more about call center representative jobs

How much does a call center representative earn in Rio Rancho, NM?

The average call center representative in Rio Rancho, NM earns between $22,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Rio Rancho, NM

$28,000

What are the biggest employers of Call Center Representatives in Rio Rancho, NM?

The biggest employers of Call Center Representatives in Rio Rancho, NM are:
  1. First Financial Credit Union
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