Personal Lines Customer Service Representative
Call center representative job in Bartlett, IL
About Us
Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business-delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work.
Personal Lines Customer Service Representative
Position Summary
The primary function of this role is to provide exceptional service to clients by assisting with policy inquiries, processing changes, and ensuring client satisfaction across all personal lines insurance products, including auto, home, renters, and umbrella policies.
Responsibilities:
Respond promptly and professionally to client inquiries via phone, email, and in-person.
Process policy changes, endorsements, renewals, cancellations, and billing inquiries.
Educate clients on policy coverage, limits, and options to ensure they have appropriate protection.
Collaborate with insurance carriers to resolve client issues and ensure timely processing of requests.
Maintain accurate and up-to-date client records in the agency management system (Applied Epic).
Identify opportunities to cross-sell or upsell additional personal lines products.
Assist with new business quoting and application processing as needed.
Ensure compliance with all regulatory requirements and internal procedures.
Other duties as assigned.
Qualifications:
High School Diploma or equivalent required; Associate or Bachelor's Degree a plus
Valid and relevant Property & Casualty license within state of business, or willingness to obtain the license within 90 days of employment
1-2 years of experience in personal lines insurance or a customer service role
Strong knowledge of personal lines insurance products and industry practices
Proficiency in agency management systems (Applied Epic) and Microsoft Office Suite (Word, Excel, Outlook)
Excellent communication, interpersonal, and problem-solving skills
Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
Ability to pass a criminal background check as permitted by law
Schedule: Monday-Friday, 8:30am-5:00pm
Office Location: 852 W Bartlett Road, Bartlett, IL 60103
Benefits:
Competitive Compensation Commensurate with Experience
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Client Services Representative Starting pay $18-$21
Call center representative job in Harvard, IL
We are immediately hiring for an enthusiastic, bilingual client service representative for our fast-paced, growing office located in Harvard, IL. The client services representative will be responsible for handling the needs of customers and assisting them with information on products and services provided by our company. A successful candidate will have an open and approachable demeanor, a strong work ethic, and a desire to remain up-to-date on product information.
The successful candidate will enjoy working fixed hours, Monday through Friday from 9:00 a.m. to 6:00 p.m. Employees are paid weekly, an evaluation and merit increase is provided upon completion of training (90 days), and benefits are provided the 1st of the month following 30 days of employment. Benefits include major medical, dental, vision, STD, LTD, life, and AD&D coverage. 401(k) benefits are provided with a 4% employer match on a 5% contribution. Holiday pay and paid time off are generously provided benefits upon completion of 60 days of work.
Client Services Representative Duties and Responsibilities
Assist customers with financial advice and information.
Answer questions from customers over the phone and in person.
Provide customers with customer service and insurance information.
Be knowledgeable about products and services offered by the company.
Be able to respond to customer's needs quickly.
Send registered mail to customers.
Provide analysis of customer data.
Client Services Representative Qualifications and Requirements
High School Diploma or GED.
Bilingual (English / Spanish) is a must.
Two years experience in a customer service, office administration, or related position.
Customer Development Representative
Call center representative job in Sterling, IL
Department: Customer Service and Development Reports To: CDR Team Leader Wage Range: $22.02-$33.04 per hour, plus bonus opportunity
To effectively grow sales with existing accounts deemed to have considerable growth potential. To manage accounts requiring additional maintenance and/or
with limited geographic access. You will also contribute to onboarding and creating a positive experience for new customers.
WHAT YOU'LL DO
• Primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities.
• Responsible for increasing average order size through proactive solicitation of business.
• Call preparation to evaluate and research sales and operational opportunities.
• Daily problem-solving/ resolution with both existing and potential accounts.
• Territory analysis/ responsibility for all developments and trends within the assigned territory
• Attend sales meetings/ participate in training activities.
• Applies lean thinking and tools to identify and eliminate waste in all areas of the position.
• Manage all order processing and administrative work for all assigned accounts.
YOU MUST HAVE
• Bachelor's degree or equivalent Dot experience
• Planning, organizational and self-motivating skills
• Ability to make proactive phone calls to customers and manufacturers
• Ability to influence customer behavior
• Strong decision-making skills
• Experience working in a fast-paced environment and handling multiple tasks
YOU MAY ALSO HAVE
• Previous sales experience
ROLE SPECIFICS
• Schedule: Monday through Friday, with some flexible hours and overtime needed as job needs change.
• Travel: Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of
transportation, including plane, train, or automobile.
WHO WE ARE
Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative
solutions thrive here.
WHAT DOT CAN OFFER YOU
As a family-owned and-operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an
inclusive working environment, we will provide you with:
• Competitive compensation package, including bonuses for successful performance
• Extensive benefits including medical, dental, 401k, and profit-sharing
• Significant advancement opportunities
Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations,
exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.
EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or
applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other
basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
Customer Service Representative (Part-Time)
Call center representative job in Rockford, IL
Shift Available: Morning | Monday - Friday
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
401(k) plan, Company Match
Responsibilities
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Legally eligible to work in the United States
Must be at least 18 years of age
Fluent in English
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
401(k) plan, Company Match
Starting Pay: $18.00/hour.
Pay does vary depending on relevant industry experience.
Auto-ApplyCall Center Representative
Call center representative job in Roscoe, IL
Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
1. Follow up on distributed leads2. Generate store traffic and contribute to the markets success3. Handle customer inquiries both by phone and text4. Support sales force by generating sales leads5. Follow communication scripts when handing different topics6. Research required information using available resources7. Provide customers with product and service information8. Candidates should be able to take feedback and criticism to improve productivity and character
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical DemandsMust be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of WorkThis is a full-time position. Monday - Friday.
TravelNo travel is expected for this position.
Required Education and ExperienceHigh School diploma or GED
Preferred Education and Experience
1. Previous office experience
2. Proficient in Microsoft Office3. Knowledge of customer service principles and practices4. Experience in a call center or customer service environment5. Data entry and typing skills (including 10 key)
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
1. Positive attitude2. High school diploma or equivalent; college degree preferred3. Minimum two years of related work experience4. Effective communication skills5. Interest and understanding of technology products and services6. Business ownership mentality
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation$16/hr + Commission
Auto-ApplyCall Center Representative
Call center representative job in Stillman Valley, IL
Full-time Description
ABOUT US
Stillman Bank is a local, community bank founded in 1882. Started in Stillman Valley, IL, we have grown to 6 locations throughout Ogle and Winnebago counties. Our organization is owned by shareholders and shareholder families, some of which span back 3 generations.
WHAT WE DO:
We provide comprehensive financial solutions that support the well-being of our customers and strengthen the communities we serve.
HOW WE DO IT:
Remain committed
Take Ownership
Build Relationships
Cultivate Growth
Be Intentional
WHY WE DO IT:
We will grow our legacy as a strong, stable, independent community bank where customers want to bank, individuals want to work, and shareholders want to invest.
ABOUT THE ROLE
The Call Center Representative promotes a positive banking experience for telephone customers by resolving their concerns and providing assistance, guidance and information concerning their accounts, as well as other available banking products and services.
You will:
· Establish a positive banking experience for customers by responding to calls in a quick, courteous and friendly manner.
· Listen attentively to customer questions, problems or concerns, asking appropriate questions for clarification in order to achieve a clear understanding of the issue. Provide answers and respond appropriately in a patient, thoughtful manner.
· Maintain a working knowledge of bank operations, products, services and policies, including electronic-based applications, and communicate information to customers in clear and simple terms.
· Communicate accurate customer information and issues to subsequent bank personnel when transferring a customer call, thereby eliminating the need for customers to repeat their circumstances multiple times.
· Resolve customer complaints by investigating and researching complicated issues and respond back to the customer the same day.
· Keep supervisor informed of significant issues and documents such on the Quality Control Report.
· Demonstrate sound judgment and exercise discretion while resolving issues and problems.
· Seek opportunities to promote and sell additional banking products and services to telephone customers.
· Call new account customers after a reasonable amount of time has passed since their initial visit, to follow-up on their satisfaction with their banking experience, and to identify any service issues that may exist. Refer service deficiencies to other appropriate staff for resolution and documents issues on the Quality Control Report.
· Review and verify the accuracy of data maintenance related to deposit and individual retirement accounts.
· Enter and retrieve customer data using applicable software.
· Prepare reports and correspondence as needed.
· Support the overall objectives of the bank.
· Perform other duties or functions as assigned.
This is an in-office position working 40 hours per week in a typical office environment. Significant standing and walking required. Some lifting up to 50 pounds required for coin bags. Significant use of hands for cash handling tasks. Requires the ability to operate numerous types of office equipment such as computers, keyboards, printers, scanners, fax machines, copiers, calculators, cash and coin sorting equipment and telephones. Occasional lifting, carrying bending, kneeling, stretching and stooping required. Requires the ability to spend significant time reading paper documents and computer screens.
Requirements
ABOUT YOU
· Associate Degree in finance or banking preferred along with some experience in a customer service banking environment. In lieu of a formal degree, two or more years of appropriate experience in banking and customer service.
· Previous experience in an inbound call center environment is desirable.
· Skilled in the use of computer data entry and retrieval systems, as well as Microsoft Office applications.
· Effective verbal and listening skills required. Friendly, patient, courteous and professional demeanor when speaking with a customer or the public is essential.
ABOUT COMPENSATION AND BENEFITS
We believe our employees are our greatest asset and deserve competitive pay and benefits. We regularly review our compensation and align our ranges with market data for our geography, industry, and institution size. Paid time off is available upfront, including paid vacation time, paid flex (personal) time, paid volunteer time off, paid time for wellness visits and 11 paid holidays. We partner with Blue Cross Blue Shield of Illinois to offer 2 health plans, dental insurance, and vision insurance. The bank pays for short-term disability, long-term disability, and life insurance on your behalf. You can purchase additional life insurance for yourself, a spouse, or dependents at a group rate. Discretionary 401k match and profit-sharing contributions are made on your behalf once you have met the eligibility requirements.
EEO Statement:
Stillman Bank is an Equal protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Opportunity Employer. We will consider applicants for our positions without regard to any category
Salary Description $16.00 - $19.00
Customer Service Representative
Call center representative job in Geneva, IL
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Health insurance
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life.
RESPONSIBILITIES
Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products
Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Demonstrates the ability to carry on a business conversation with customers
Prepares estimates and establishes/maintains estimate follow-up procedures
Communicates with customers on order status and changes in the production schedule
Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
QUALIFICATIONS
High school diploma or GED required
Proficient computer and internet skills, including Microsoft Office suite
Strong verbal and written communication skills
Basic math skills
Strong organizational and time management skills
BENEFITS
Holidays
Paid Time Off (PTO)
Flexible Hours
Full Time / Part Time Hours Available
Opportunity for Advancement
Health Insurance
EMPLOYMENT TYPE
Full-time / Part Time
FASTSIGNS #104101
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Compensation: $18.00 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Support Representative
Call center representative job in Geneva, IL
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $18.50 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Auto-ApplySales & Customer Service Representative -(Base Pay + Bonus Incentives)
Call center representative job in Huntley, IL
With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set.
Job Description
Skyline Management is looking for a self-motivated, goal oriented, and ambitious individual to join our team in an Entry-Level customer service and sales position with opportunity for rapid advancement into recruiting, team leadership, and direct personnel management in the Dundee area.
Skyline Management specializes in face to face, INSIDE sales and customer service for some of the largest, most well-respected brands in the world. Because this is inside marketing & sales, our customers come to us - so no outside or door to door sales are involved. We believe in 100% internal, merit-based promotions from entry-level to management - so every member of our team must begin in sales / marketing and has an equal opportunity to advance into HR, recruiting, and management.
Growth Opportunities
As an Entry-Level customer service and sales representative, your primary responsibilities will include face to face inside customer service and sales representing major brands in big box stores.
We quickly promote and train high performers in the areas of:
•Recruiting
•Sales support and training
•Office management
•HR
•Social Media Management
•Business administration.
As a growing organization that has expanded over 300% since 2009, we also provide partnership opportunities for our managers and travel/training opportunities for our top performers. Please be sure to inquire if you are selected for an interview!
Job Requirements
If you are:
•Lazy
•Unmotivated
•Boring
•Looking for a Desk Job With No Advancement
•Devoid of Personality, a Sense of Humor, and/or the Ability to Take a Joke . . .
Please do not apply, as these traits are contagious, and we would prefer not to catch them. Plus, we would find out anyway, and we might as well save ourselves the time.
Ideal candidates must possess:
•Strong interpersonal skills.
•A positive, stellar attitude.
•A strong desire to win and be the best.
•A love of adventure.
•Mental Toughness and Resilience
•A desire to have FUN at work - while you work harder than anyone else you know.
A four-year degree is preferred but not required. If you don't have your degree, but you still feel like you are a great fit, we encourage you to take a leap and apply! We are looking to fill openings IMMEDIATELY. Please APPLY NOW through CareerBuilder, and your resume will be reviewed by our Human Resources Manager. Good luck, and to those of you who meet the criteria, we can't wait to meet you!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Support Representative
Call center representative job in Saint Charles, IL
Lorem ipsum dolor sit amet, consectetur adipiscing elit. In euismod malesuada malesuada. Mauris iaculis ornare enim, a semper nibh volutpat a. Integer tempor felis sit amet turpis semper pretium. Aenean sodales mi eget nisi eleifend tincidunt. Morbi vel auctor tellus. Aliquam ornare dignissim nisl non accumsan. Sed elementum euismod placerat. Aenean pulvinar nibh a ante aliquet ac sodales orci hendrerit.
Nulla facilisi. Nam gravida ultricies accumsan. Proin dictum ornare ante sit amet eleifend. Cras luctus risus sed lectus placerat faucibus. Donec volutpat ipsum ac augue vulputate nec suscipit dolor semper. Praesent id neque massa. Duis quam justo, rhoncus quis porttitor et, eleifend vel felis. Morbi gravida suscipit elit, fringilla pretium elit lacinia eu.
Customer Support Representative
Call center representative job in Saint Charles, IL
Lorem ipsum dolor sit amet, consectetur adipiscing elit. In euismod malesuada malesuada. Mauris iaculis ornare enim, a semper nibh volutpat a. Integer tempor felis sit amet turpis semper pretium. Aenean sodales mi eget nisi eleifend tincidunt. Morbi vel auctor tellus. Aliquam ornare dignissim nisl non accumsan. Sed elementum euismod placerat. Aenean pulvinar nibh a ante aliquet ac sodales orci hendrerit.
Nulla facilisi. Nam gravida ultricies accumsan. Proin dictum ornare ante sit amet eleifend. Cras luctus risus sed lectus placerat faucibus. Donec volutpat ipsum ac augue vulputate nec suscipit dolor semper. Praesent id neque massa. Duis quam justo, rhoncus quis porttitor et, eleifend vel felis. Morbi gravida suscipit elit, fringilla pretium elit lacinia eu.
Customer Support Representative
Call center representative job in Saint Charles, IL
Lorem ipsum dolor sit amet, consectetur adipiscing elit. In euismod malesuada malesuada. Mauris iaculis ornare enim, a semper nibh volutpat a. Integer tempor felis sit amet turpis semper pretium. Aenean sodales mi eget nisi eleifend tincidunt.
Morbi vel auctor tellus.
Aliquam ornare dignissim nisl non accumsan.
Sed elementum euismod placerat.
Aenean pulvinar nibh a ante aliquet ac sodales orci hendrerit.
Nulla facilisi.
Nam gravida ultricies accumsan.
Proin dictum ornare ante sit amet eleifend.
Cras luctus risus sed lectus placerat faucibus.
Donec volutpat ipsum ac augue vulputate nec suscipit dolor semper.
Praesent id neque massa.
Duis quam justo, rhoncus quis porttitor et, eleifend vel felis.
Morbi gravida suscipit elit, fringilla pretium elit lacinia eu.
Customer Service Representative
Call center representative job in Geneva, IL
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Geneva, IL, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Geneva, IL!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Customer Service Representative
Call center representative job in Crystal Lake, IL
Home State Bank is hiring a Customer Service Representative in Crystal Lake, IL. This is a full-time position. Customer Service Representatives respond to customer inquiries via telephone and face-to-face meetings. Additionally, they manage all functions of the safety deposit box area and must maintain a working knowledge of the bank's switchboard system. Previous Customer Service experience is required. Bi-lingual a plus. This position is on-site and is not a remote position. Looking for local candidates as this position doesn't have relocation available.
Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day.
Northwest Herald "2023 McHenry County Top Workplace Reader Choice Awards"
TOP Workplace: Financial Institution/Service
One of the Top Workplaces: Giving Back to the Community
One of the Top Workplaces: Large Employer (100+ Employees)
Daily Herald “2022 Best Places to Work in Illinois”
Ranked 10th for Medium Business (100-499 employees)
Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire:
Medical through BCBS - 2 PPO Plans and HMO
Dental PPO through BCBS
Vision insurance through BCBS
$50,000 in Company Paid Life & ADD and long-term disability insurance
401k after 90 days with company match of 3% after a year
Generous Time Off - 2 weeks paid vacation, 1 week sick pay and 11 paid FDIC holidays, 1 floating holiday (personal) day
Tuition reimbursement - courses and books up to $6,000 annually per policy
Holiday Party at Boulder Ridge Country Club
We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Auto-ApplyCustomer Service Agent
Call center representative job in Saint Charles, IL
We are seeking a bilingual (English and Spanish) individual who excels in customer service to assist our suppliers and walk-in clients. This versatile role also involves maintaining cleanliness in the work area and assisting with miscellaneous tasks on the production floor.
Responsibilities:
Provide exceptional customer service to both suppliers and walk-in clients, communicating fluently in both English and Spanish.
Maintain a clean and organized work area.
Assist with various requests and tasks on the production floor as needed.
Handle customer inquiries and resolve issues with a positive, helpful attitude.
Collaborate with the production team to ensure smooth operations and client satisfaction.
Manage and organize documentation related to customer interactions.
Requirements:
Fluency in both English and Spanish.
Strong customer service skills with a friendly and professional demeanor.
Ability to multitask and manage time effectively.
Willingness to perform cleaning duties and assist with various production tasks.
Capable of working in a fast-paced environment.
If you are bilingual, have a passion for customer service, and are willing to contribute to various aspects of our production operations, this role offers a unique opportunity to be an integral part of our team.
Medical Customer Service Rep
Call center representative job in Janesville, WI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Janesville
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WI - Janesville
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
Entry-Level Customer Service Rep
Call center representative job in Carpentersville, IL
At AGI, we're all about creating a dynamic environment where you can grow both personally and professionally. As a Customer Service Rep in our entry-level program, you'll dive into a high-energy atmosphere that combines customer service, sales, and leadership development. We empower you with hands-on experience, helping you build the confidence needed to thrive in any career. Whether you're interacting with customers or learning how to sell, every day is an opportunity to develop new skills and advance your career.
We're committed to your growth, offering full training, daily mentorship, and clear paths to advancement-no prior experience necessary. At AGI, hard work meets fun in a supportive, people-oriented environment that values teamwork and results. With compensation options that include hourly pay or commission, plus performance-based bonuses, there's plenty of incentive to excel. Join us, and be part of a culture that celebrates ambition and fosters opportunity. Let's build the future together.
Provide excellent customer service while educating clients on available products and services
Develop communication and problem-solving skills through face-to-face interaction
Achieve and exceed weekly performance and sales goals
Collaborate with your team to improve presentations and results
Attend ongoing workshops and leadership trainings
Lead a team and oversee territory management
Energetic, reliable, and eager to learn
Enjoys working with people and creating connections
Coachable, motivated, and goal-oriented
Positive attitude and team-player mentality
Full-time availability preferred
Customer Service Representative (7:00AM-3:30PM)
Call center representative job in McHenry, IL
Position: Customer Service Representative Reports to: Office Manager Schedule: 7:00am-3:30pm Monday thru Friday with rotating weekends
Pay Scale: $20/hour
Customer Service Representative This position is primarily responsible for providing customer service over the phone to obtain complete and accurate information while assisting customers in a timely manner. The position also includes dispatching calls to technicians as well as various administrative duties.
Customer Service Representative Job Duties and Responsibilities:
Answer inbound phone calls to schedule jobs and handle customer service inquiries
Initiate outbound phone calls for scheduling of service calls
Handle various customer inquiries and requests efficiently and accurately
Dispatch the correct technician (based on qualifications, geography, customer preference) to each job
Utilize Service Titan software to effectively plan and dispatch jobs
Proactively communicate with customers regarding estimated arrival times, technician details, etc.
Communicate with technicians regarding availability, expected completion time, etc.
Ensure accuracy of details (customer name, phone number, address, etc.) on all scheduled calls
Perform a variety of administrative duties as requested by your direct supervisor and other managers in the company
High interaction with service technicians and various customers from residential to commercial
Additional duties as assigned
Customer Service Representative Qualifications:
High school diploma or equivalent (GED)
Minimum of 3 years relevant work experience in customer service environment
Previous dispatch experience a plus
Strong verbal and written communication skills
Plumbing, Electric & HVAC experience a plus
Attention to detail
Ability to manage priorities and workflow
Ability to deal effectively with a diversity of individuals at all organizational levels
Versatility, flexibility and a willingness to work within constantly changing priorities
Proficient in Microsoft Office
Ability to commute to the McHenry, IL office on a daily basis
Ability and willingness to work weekends
Customer Service Representative Benefits:
Medical, Dental & Vision Insurance
Supplemental AFLAC Insurance Options
401(k) Plan with Company Match
Paid Time Off (PTO)
Paid Holidays
Tuition Reimbursement
On-site training facility for continuous employee development
Company-provided Life Insurance
Employee discounts on company-provided services
Auto-ApplyFulfillment (1st Shift)
Call center representative job in Sterling, IL
Job DescriptionDescription:
At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.
Join a team dedicated to getting customer orders ready for shipment to our clients all over the world. We offer a different kind of distribution center experience! This is an on-site Fulfillment position in our Sterling, IL fulfillment center, specifically focus on receiving and inventory management of HALO's products.
This opening is for 1st shift, working Monday through Friday from 8:00am - 4:30pm.
Responsibilities
Prepare packages and process shipments using UPS, FedEx, third party shipping system
Compare packing list to company purchase orders and ensure that the products in each delivery match the packing list
Count inventory, track packages, post freight to purchase orders and process returns
Load and unload trucks as well as put away stock
Answer questions regarding inventory, shipping, freight and supplies
Check and respond to company emails
Work on fulfillment and kitting projects
Make bins and labels for new program merchandise
Maintain neat and orderly appearance of entire warehouse
Operate forklifts, stand-up electric pallet jacks and manual pallet jacks
Requirements:
Must be at least 18 years of age or older with the ability to read and speak English for safety purposes
High School diploma or GED required
1+ years of receiving experience, previous warehouse experience and forklift license preferred
Basic skills in Microsoft Word and Outlook preferred
Motivated by deadline-oriented work environment
Able to work overtime when required
Ability to lift up to 50 pounds unassisted
Pushing and pulling up to 200 pounds with assistance of rolling carts
Compensation: The pay rate for this role is $15.00 per hour. Please note that this pay serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
More about HALO
At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.
Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ***********. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.
Easy ApplyFulfillment (1st Shift)
Call center representative job in Sterling, IL
At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.
Join a team dedicated to getting customer orders ready for shipment to our clients all over the world. We offer a different kind of distribution center experience! This is an on-site Fulfillment position in our Sterling, IL fulfillment center, specifically focus on receiving and inventory management of HALO's products. This opening is for 1st shift, working Monday through Friday from 8:00am - 4:30pm.
Responsibilities
* Prepare packages and process shipments using UPS, FedEx, third party shipping system
* Compare packing list to company purchase orders and ensure that the products in each delivery match the packing list
* Count inventory, track packages, post freight to purchase orders and process returns
* Load and unload trucks as well as put away stock
* Answer questions regarding inventory, shipping, freight and supplies
* Check and respond to company emails
* Work on fulfillment and kitting projects
* Make bins and labels for new program merchandise
* Maintain neat and orderly appearance of entire warehouse
* Operate forklifts, stand-up electric pallet jacks and manual pallet jacks
Requirements
* Must be at least 18 years of age or older with the ability to read and speak English for safety purposes
* High School diploma or GED required
* 1+ years of receiving experience, previous warehouse experience and forklift license preferred
* Basic skills in Microsoft Word and Outlook preferred
* Motivated by deadline-oriented work environment
* Able to work overtime when required
* Ability to lift up to 50 pounds unassisted
* Pushing and pulling up to 200 pounds with assistance of rolling carts
Compensation: The pay rate for this role is $15.00 per hour. Please note that this pay serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
More about HALO
At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.
* Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
* Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
* Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
* Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ***********. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.
Easy Apply