Customer Service Rep
Call center representative job in Irmo, SC
Join SC State Credit Union as a Full-Time Customer Service Representative in Columbia,, where you'll play a vital role in enhancing the financial well-being of our members. This is an exciting opportunity to engage with a diverse clientele, providing personalized banking solutions that truly make a difference in their lives. Your commitment to excellence in service will be valued, as you'll be part of a team that prioritizes customer-centricity in every interaction.
At SC State Credit Union, you'll have the chance to grow your skills and knowledge in the dynamic credit union industry. Experience the satisfaction of fostering long-lasting relationships and contributing to a high-performance culture. Embrace the challenge and reward of empowering others financially and making a real impact in your community.
Don't miss the chance to be part of a team that celebrates smart, innovative solutions for our members.
Your day to day as a Customer Service Rep
As a Full-Time Customer Service Representative at SC State Credit Union, your day-to-day responsibilities will involve engaging directly with members to provide exceptional service and support. You will take inbound calls, address inquiries, and resolve issues efficiently, ensuring a seamless banking experience. You will assist members with account management, including deposits, withdrawals, and loan inquiries, while offering tailored financial solutions based on their needs. Expect to navigate our internal systems for accurate data entry and record maintenance, all while adhering to quality standards and compliance regulations. A crucial part of your role will be identifying opportunities to educate members about our products and services, fostering a deep understanding of their financial options.
Additionally, collaborating with colleagues will be essential to promote a cohesive team environment dedicated to our core values.
What matters most
To excel as a Full-Time Customer Service Representative at SC State Credit Union, certain skills and experiences are essential. First and foremost, a background in retail or customer service is required, as your ability to engage and connect with members will directly impact their satisfaction and loyalty. While experience in a bank or financial institution is preferred, a strong willingness to learn and adapt to the financial services landscape is equally important.
Effective communication skills are crucial, enabling you to convey complex information clearly and concisely. You should be comfortable using various software tools for managing customer inquiries and maintaining accurate records. Attention to detail and strong problem-solving abilities will help you address member issues efficiently and accurately.
Finally, a customer-centric mindset will ensure that you consistently prioritize members' needs, aligning with our commitment to excellence in service.
Knowledge and skills required for the position are:
Retail and/or Customer Service experience required
Bank and/or financial institution experience preferred.
Make your move
If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!
Call Center Representative
Call center representative job in West Columbia, SC
We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team.
Joining our team as a Call Center Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Required Skills:
Excellent customer service skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customer service experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
$30.50 Hourly
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
Call Center Representative - Medicaid Member Support
Call center representative job in Columbia, SC
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Call Center Representative - Medicaid Member Support**
**ON-SITE Only in Columbia, SC**
**$16.00 Hourly**
**Join the Conduent Customer Service Team**
Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support!
Come join us and grow with a team of people who will challenge and inspire you to be the best!
**Working for you:**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying.
+ Equipment provided.
+ Paid training
+ Training is 4 weeks ( **8:30 am-5:00 pm EST** ) After training the working hours will be an 8-hour shift in the hours of operation.
+ Full-time schedule (40 hrs. per week)
+ Career Growth Opportunities
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
+ No Weekends
+ PerkSpot - Employee discount program
**Requirements:**
+ Must be at least 18 years of age with a high school diploma or GED.
+ Background screening required.
+ Must pass the Call Center - Service Skills Assessment Test.
+ A minimum of 1-year call center experience in telephone customer service or related experience
+ Computer literacy and ability to use multiple programs.
**Summary:**
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
**What you will be doing:**
+ Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
+ Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls.
+ Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
+ Follows documented policies and procedures including call handling and escalations.
+ Overall acts as an advocate for Medicaid members to ensure their needs are met.
**Preferred Skills/Experience:**
+ Positive and energetic attitude.
+ Ability to communicate clearly and confidently.
+ Ability to multi-task and manage time effectively.
+ Attention to detail, grammar, and spelling accuracy.
+ One year of medical insurance or medical office experience, preferred.
+ Call center or professional office experience, preferred.
+ Computer system experience with data entry and database documentation knowledge.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
Call center Representative
Call center representative job in Columbia, SC
+ Must be available for in-person interview on Sep 9th. + Training schedule - Monday-Friday, 8am-4:30pm. After training schedule will be Monday-Friday, must have availability between 8am-6pm as hours will be assigned based on business need. + Must not have any Planned Time Off during training time (Oct 13th to Dec 13th).
+ All candidates will be scheduled to start on Oct 13th with no alternate start date.
**Responsibilities:**
+ Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries.
+ Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries.
+ Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management.
+ Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed.
+ Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards.
+ Assist with the training of new employees and cross training of coworkers.
**Experience:**
+ 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience.
**Skills:**
+ Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills.
+ Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion.
+ Ability to learn and operate multiple computer systems effectively and efficiently.
+ Required Software and Tools: Basic computer operating skills. Standard office equipment.
+ Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software
**Education:**
+ High School Diploma or equivalent
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Call Center Sales Digital Representative
Call center representative job in West Columbia, SC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction.
What Our Call Center Sales Digital Representatives Enjoy Most About the Role
* Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques.
* Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings.
* Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most.
* Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met.
* Driving sales potential by consistently applying effective selling strategies and techniques.
Working Conditions
* Work in an office environment with variable hours that may include weekends, holidays, and split days off.
Required Qualifications
Education
* High school diploma or equivalent
Skills & Abilities
* Ability to read, write, speak and understand English
* Proven sales techniques with consistent achievement of sales goals
* Knowledge of cable communication products and services (TV, internet, telephone)
* Proficiency with computers and billing software
* Strong prioritization and organizational skills
Preferred Qualifications
* 2+ years call center sales experience.
#ZRSM2
#LI-CB2
SIB126 2025-65884 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Loyalty Representative - On-site
Call center representative job in Irmo, SC
Job Description
Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance
Now hiring in Columbia, Cayce, Irmo, and Blythewood areas!
Clark's Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Customer Loyalty Team Member to join our growing team.
Job Summary:
As a Customer Loyalty Team Member, your job is to be the contact and face of the company for our customers. Your job is to provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Clark's Termite & Pest Control, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you!
What you bring to the table:
A knack for outside-the-box thinking and a love of problem-solving & creativity
First in line to handle a customer's call. Answering questions, schedule services, address concerns
Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments
Monitor emails and respond to customers via email in a timely fashion
Delivery of a great customer experience every time
Deescalate calls or direct them to the proper department for assistance
Communicate closely with the field team, managers, sales team, and other departments
Educate customers on service plans, minor pest knowledge, and general information on Killingsworth Environmental.
Assist your teammates and managers whenever needed
Job Responsibilities:
Practice honesty, integrity, and passion every day
Assist customers with a friendly, upbeat, and helpful attitude each time
Resolve a customer's call or email in a timely and accurate fashion
Communicate and share information professionally and kindly among other teammates while following the manager's instructions
Take the initiative to research, investigate, and come up with solutions to solve our customer's problems
Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center.
Job Requirements:
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
The ability to multi-task and thrive in a fast-paced environment
The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused.
Strong verbal and written communication skills
Education and Experience:
High school diploma or GED
Two or more years of administrative/office experience (call center experience preferred)
What do we offer:
Medical, dental, and vision insurance plan options to fit your individual needs
Health Savings Plans (HSA) available with qualified plans for medical expenses
Competitive compensation
100% company-paid life insurance policy
Paid time off including eight paid holidays
A peer-to-peer employee recognition program
Job Posted by ApplicantPro
Call Center Representative - Medicaid Member Support
Call center representative job in Columbia, SC
ON-SITE Only in Columbia, SC
$16.00 Hourly
Join the Conduent Customer Service Team
Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support!
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you:
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Equipment provided.
Paid training
Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
Full-time schedule (40 hrs. per week)
Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
No Weekends
PerkSpot - Employee discount program
Requirements:
Must be at least 18 years of age with a high school diploma or GED.
Background screening required.
Must pass the Call Center - Service Skills Assessment Test.
A minimum of 1-year call center experience in telephone customer service or related experience
Computer literacy and ability to use multiple programs.
Summary:
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing:
Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls.
Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
Follows documented policies and procedures including call handling and escalations.
Overall acts as an advocate for Medicaid members to ensure their needs are met.
Preferred Skills/Experience:
Positive and energetic attitude.
Ability to communicate clearly and confidently.
Ability to multi-task and manage time effectively.
Attention to detail, grammar, and spelling accuracy.
One year of medical insurance or medical office experience, preferred.
Call center or professional office experience, preferred.
Computer system experience with data entry and database documentation knowledge.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.
Auto-ApplyCustomer Service Rep- Warehouse
Call center representative job in Columbia, SC
LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you.
Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required.
Responsibilities:
Provide exceptional customer service internally and externally.
Manage switchboard and answer or direct incoming phone calls.
Assist with granting site access and updating usernames and passwords for clients.
Provide information to customers via phone and email.
Use various systems, software, and support tools efficiently.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Physical Demands:
Must be able to lift up to 25 pounds.
Must be able to stand and walk for prolonged amounts of time.
Must be able to twist, bend and squat periodically.
Education & Experience:
High school diploma preferred.
Ability to successfully multi-task, works efficiently, and meet deadlines.
Ability to work independently and in a team environment.
Must have experience with Microsoft Office: Word and Excel.
Requirements:
Must have 1 years of proven customer service experience.
Drug Screening.
Customer service skills and the ability to communicate professionally required.
High school diploma or GED.
Pre-employment background check required.
Benefits:
Life Insurance.
$30.50 per hour.
Paid Time Off (PTO).
401(k)
Medical, dental, and vision insurance programs.
Monthly Bonus.
About Logfret:
Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.
Representative II / Customer Service
Call center representative job in Sumter, SC
Our Representative II / Customer Service Position supports our Dispatch and Sales Operation by providing customer service, answering phones and e-mails, supporting dispatch operation and sales team, and supporting scale house with weighing trucks and printing tickets. This is a well-rounded and unique role between the field and office environment.
Benefits
Benefits & Perks
* Recession Resistant Industry
* Consistent work, with a work/life balance
* Overtime Opportunities
* Paid Holidays
* Paid Time Off
* 401(k) Plan w/ employer match contribution
* Medical / Dental / Vision plan offered
* Life Insurance - Company Paid
* Short-term / Long-term Disability Insurance - Company Paid
How to Get Started
STEP ONE: Complete our online application (linked here)
STEP TWO: Be prepared to speak with one of our Recruiters, as they'll be reaching out to you soon.
STEP THREE: Keep an eye on your texts and emails, we'll use this to send you additional details, questions, and information pertaining to our hiring interview and selection process.
Get Hired
What to Expect During our Hiring Process
* Background Check
* Motor Vehicle Record Check
* 5-Panel Drug Screen
* Fit for Duty Baseline Physical (if applicable)
* Paid Orientation
* A great team to support you throughout your career with Summit Materials companies!
Roles & Responsibilities
The duties and responsibilities include, but are not limited to the following:
* Convey excellent communication and customer service skills
* Answering Phones and E-mails
* Assist with creating a Dispatch Schedule to cover daily orders
* Assist with Sales Order requests from customers
* Work with Sales Team to complete Sales Quotes
* Assist with Ticket Report process by entering, editing, and reviewing tickets
* Assist with Driver Payroll by pulling, reviewing, and entering data for approval
* Assist Scale Operation with weighing trucks and printing tickets
* Investigate and correct errors made in day-to-day transactions
* Ability to adhere to company policies regarding daily cash handling procedures
* Keep all office paperwork organized and orderly, including all dispatch orders, sales orders, and scale tickets
* Maintain administrative procedures and internal controls in accordance with company policies and procedures
* Other duties and responsibilities as needed
Req #: 2260
Customer Service Representative
Call center representative job in Columbia, SC
Benefits:
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
About Us: At Carolina Concepts, we're a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that boost both client and customer satisfaction.
As a Customer Service Representative, you'll play a key role as the front line of communication with our customers, building meaningful relationships and providing valuable insights into their wants and needs. This is more than just a job-it's an opportunity to grow, collaborate, and make a difference in a fast-paced, supportive environment.
What You'll Do: • Build long-lasting relationships with customers through open and direct communication. • Resolve customer account issues, service conflicts, and other customer service concerns with professionalism. • Learn and assist customers through the entire sales cycle, from start to finish, ensuring a seamless enrollment process. • Collect and securely manage customer information, including contact details, payment preferences, and other relevant data. • Track and report client interactions, customer questions, and completed sales for ongoing improvement.
What We're Looking For: • Experience in a customer-facing role (e.g., restaurant, hospitality, or customer service) is a bonus-but not required! • Excellent communication skills with an ability to build genuine connections with a wide variety of people. • Strong problem-solving and analytical skills to address customer needs effectively. • Outstanding time management and organizational skills to handle multiple accounts with ease. • A positive, team-oriented attitude and a desire to be part of an inclusive, growing organization that prioritizes employee wellbeing.
Position Details: • Shift: Day Shift • Work Location: In-Person
If you're ready to join a company that values your skills, supports your growth, and celebrates your success, we'd love to hear from you! Apply today to start your journey with Carolina Concepts. Compensation: $700.00 - $1,000.00 per week
Auto-ApplyCustomer Service Representative
Call center representative job in Columbia, SC
Position: Division Customer Service SpecialistLocation: Columbia, SC (ONSITE) Schedule: Monday-Friday, 8:00am-4:30pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the Division Customer Service Manager and work closely with our Division Operations Department, as well.
Key Role Accountabilities:
Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base
Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed.
Report customer escalations/emergencies directly to the General Manager, Operations Manager and Division Customer Service Manager.
Order necessary parts through manufacturers and scheduling service visits when needed
Keep customers aware of any service-related schedule changes.
Must-Have Requirements:
A passion for building relationships
A desire to work independently, efficiently, and with high accountability
A proven track record of success in customer service that exceeds expectations
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************
Customer Service Representative- Columbia, SC- Onsite Only
Call center representative job in Columbia, SC
Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Teleperformance USA
Job DescriptionCategory : Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include
$15hr
Paid Training
Competitive Wages
Monthly Bonuses
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
In addition to the overall convenience, you will enjoy the many benefits of working for Teleperformance!
A flexible work scheduled and more work life balance
Your Responsibilities
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
What We're Looking for
Logical problem-solving skills
Availability to work various shifts
Ability to handle heavy incoming call volume
Ability to use Windows operating systems
Ability to type 25 wpm
Over 18 years of age
High School Graduate or GED
Predictable and reliable attendance
What We Prefer
6 -12 month customer service experience preferred
Consistent work history
Proven oral & written communication skills
Some Technical background
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Recovery Center Customer Service Representative - Newberry, SC
Call center representative job in Newberry, SC
Join the 1st Franklin team in our Recovery Center location. We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities. Principal Accountabilities and Key Activities
Process and file suits in various state courts
Prepares and processes documents for filing legal action through the court system
Conducts follow-up communication with court system on progress of action filed
Resolve issues with court system for documents improperly filed
Obtains contact information for us in collections and recovery efforts
Performs a wide variety of clerical duties
Education, Qualifications and Experience
High School Diploma or equivalent
Serving our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances)
Demonstrate the ability to analyze relevant information and apply individual judgment
Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
Ability to maintain confidential business and personal information
Action and result focused
Strong communication skills (verbal / written)
Proficient with MS Office Suite products
Must possess a valid driver's license and the ability to operate an automobile
1
st
Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
Representative II, Customer Service Ops
Call center representative job in Columbia, SC
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Representative
Call center representative job in Lake Murray of Richland, SC
The purpose of the class to perform the data entry and recording of legal land records and other County records into computer records management system; to provide professional and courteous customer service at all times, and to perform related work as required. This class works according to set procedures under close supervision.
ESSENTIAL TASKS
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
Receives, enters into computer / scans and indexes legal real estate records and other County records.
Corrects errors as necessary.
Reviews records for completion; contacts attorneys, mortgage companies, title abstractors, land surveyors and others as necessary to obtain / confirm / correct information on legal documents.
Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors.
Receives and responds to requests for records and information; provides information in accordance with department policies and procedures.
Provides professional and courteous customer service at all times.
Performs general clerical work as required, including but not limited to typing reports and correspondence, copying and filing documents, entering and retrieving computer data, sending and receiving faxes, maintaining logs and lists, etc.
Attends training, conferences, workshops, meetings, etc., to maintain and enhance job knowledge and skills.
Auto-ApplyCustomer Service Representative
Call center representative job in Columbia, SC
We are looking for a CSR to join our staff & serve America's Best Pizzas!
As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant.
Job Responsibilities include but are not limited to:
Greet and welcome customers to the restaurant
Take orders, process payments, & customer phone calls
Resolve customers' concerns and answer customers' questions to your best ability
Maintain a positive attitude and calmly respond to customers' complaints
Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise
Receiving in-the-moment coaching & hands-on training
Assisting management with in-store tasks & other daily store duties
Prepare customer orders & help with kitchen prep activities
Bag, box, wrap, & distribute orders
Cleaning, maintaining, & stocking the showroom & kitchen
Complying with the rules and regulations of the company
Customer Service Representative
Call center representative job in Aiken, SC
Full-time Description
Do you have excellent Customer Service skills and Dispatch experience? If so, then we have the job for you!
CWS is a leading provider of waste management services throughout South Carolina, Georgia, Tennessee, Virginia, and Florida. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. Our exceptional customer service team helps deliver satisfaction to our clients throughout our footprint. If you are passionate about helping others and seeking a challenging and interesting position, apply today!
The Customer Service Rep will communicate back and forth with Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. In addition to setting up setting up new accounts from Service Agreements and maintaining proper flow of paperwork from sales to operations; file and maintain customer contracts and records in neat orderly fashion.
POSITION SUMMARY:
Respond to and resolve customer service inquiries, requests or complaints; work directly with sales personnel to maintain customer accounts as necessary.
MINIMUM REQUIREMENTS:
Education: High School Diploma, GED and/or equivalent work experience
Years of Experience: One year of customer service experience
Preferred: 12 months experience with company procedures, products and service, and experience working in a team environment
Language: Proficient in speaking English
PRIMARY DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Respond effectively and courteously to customer service inquiries, requests or complaints. Return all customer calls in a timely manner
Notify the appropriate personnel to handle the customer's problems and concerns
Research and resolve issues in a timely manner
Review daily reports with the Customer Service Manager/Office Manager
Enter service and route data into computer for billing and route scheduling purposes
Service all Residential and/or Commercial accounts by setting up new accounts from Service Agreements and maintaining proper flow of paperwork from sales to operations; file and maintain customer contracts and records in neat orderly fashion
Route customers for recycling and trash pick-ups
Work closely with dispatch to ensure quality assurance
Assist with collections by reinstating customers, processing reinstatement paperwork and processing collections letters for mailing
Maintains customer records by updating account information, logging customer concerns
Identify, assess, and resolve customers' needs to achieve satisfaction
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent customer services skills
Basic customer skills required for inputting and retrieving data
Strong written and verbal communication skills
Ability to handle multiple tasks
Ability to work effectively with others in a team environment
Problem solving and conflict resolution
EQUIPMENT AND SOFTWARE USED:
Microsoft Office: Word, Excel, PowerPoint and Outlook
Company information systems applications
WORK ENVIRONMENT:
Usual office environment
In person / Work On-site
TYPICAL PHYSICAL DEMANDS:
Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management
Ability to use a computer and related devices, such as keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstation
Possess speaking skills and hearing ability to interact with customers on the telephone
Requirements
Education: High School Diploma, GED and/or equivalent work experience
Years of Experience: One year of Dispatch and Customer Service experience
Preferred: 6-12 months experience with company procedures, products and service, and experience working in a team environment
Phone Banker, Credit Union Customer Service Rep
Call center representative job in Columbia, SC
Join our dedicated team at SC State Credit Union in Columbia, South Carolina, as a Full Time Customer Service Representative. This onsite position offers an exciting opportunity to connect with a diverse member base and make a meaningful impact by providing exceptional service. You'll be part of a high-performance culture where excellence and customer-centricity are at the forefront of everything we do. You can enjoy the benefits of working in a supportive environment that values your skills and contributions.
Become a trusted resource for our members and help us foster a community of financial success and accessibility.
Your day as a Customer Service Representative
As a new Customer Service Representative at SC State Credit Union, your daily expectations will include assisting members with their inquiries and transactions in, ensuring clarity and understanding in every interaction. You will be responsible for addressing member needs efficiently, whether that involves account inquiries, or resolving issues. Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery and uphold our standards of excellence. Regularly updating your knowledge of our products and services is essential, allowing you to provide accurate information and recommendations.
Your role will be key in nurturing relationships and fostering customer loyalty, contributing to a member-focused experience at SC State Credit Union.
Requirements for this Customer Service Representative job
To be successful as a Customer Service Representative at SC State Credit Union, several key skills are essential. First, strong verbal and written communication skills will enable you to effectively assist a diverse member base. Active listening is crucial, as it allows you to fully understand member needs and provide tailored solutions. A high level of empathy will help you connect with members, making them feel valued and understood. Additionally, problem-solving abilities are important for addressing inquiries and resolving issues promptly.
You should possess a professional demeanor and adaptability, as you'll be working in a dynamic environment with varying member needs. Lastly, time management and organizational skills will help you efficiently handle multiple tasks while maintaining a focus on delivering exceptional customer service.
Benefits:
Comprehensive benefits package that includes Medical, Dental, Vision, Prescription and Life Insurance
401K with employer matching contributions
Tuition Reimbursement
Federal Reserve Banks Holiday Schedule
And more!
Join our team today!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Call Center Representative - Medicaid Member Support
Call center representative job in Columbia, SC
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative - Medicaid Member Support
ON-SITE Only in Columbia, SC
$16.00 Hourly
Join the Conduent Customer Service Team
Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support!
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you:
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
* Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying.
* Equipment provided.
* Paid training
* Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
* Full-time schedule (40 hrs. per week)
* Career Growth Opportunities
* Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
* No Weekends
* PerkSpot - Employee discount program
Requirements:
* Must be at least 18 years of age with a high school diploma or GED.
* Background screening required.
* Must pass the Call Center - Service Skills Assessment Test.
* A minimum of 1-year call center experience in telephone customer service or related experience
* Computer literacy and ability to use multiple programs.
Summary:
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing:
* Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
* Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls.
* Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
* Follows documented policies and procedures including call handling and escalations.
* Overall acts as an advocate for Medicaid members to ensure their needs are met.
Preferred Skills/Experience:
* Positive and energetic attitude.
* Ability to communicate clearly and confidently.
* Ability to multi-task and manage time effectively.
* Attention to detail, grammar, and spelling accuracy.
* One year of medical insurance or medical office experience, preferred.
* Call center or professional office experience, preferred.
* Computer system experience with data entry and database documentation knowledge.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
Representative II, Customer Service Operations
Call center representative job in Columbia, SC
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************