Call center representative jobs in Saint Cloud, MN - 132 jobs
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Call Center Representative
Customer Service Representative
Call Center Specialist
Customer Sales Representative
Relief CSR Driver
Ameripride Services 4.3
Call center representative job in Saint Cloud, MN
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$34k-41k yearly est. 3d ago
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CSR - Estimator and Install Coordinator - Residential Glass
j & a Glass, Inc. 4.5
Call center representative job in Rogers, MN
CSR - Residential Glass Estimator and Install Coordinator
We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline.
Responsibilities
Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner.
Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues.
Conduct research to obtain data on labor costs, materials, production times etc.
Use software for data analysis, forecasting and budgeting.
Obtain and review quotes, purchase orders, and order acknowledgements by vendors.
Source and price glass, hardware, and other materials required for each project.
Create and submit estimate reports and takeoffs.
Schedule and assign work orders to the appropriate team members.
Work directly with outside sales and measure techs to ensure scope accuracy and project success.
Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner.
Build relationships with key vendors (subcontractors, suppliers, etc.)
Skills
Proven experience as CSR or similar position.
Excellent organizational and time management abilities to manage multiple projects simultaneously.
Familiarity with financial and project management principles..
Math and IT ability with an analytical mindset.
Ability to enter and manage reports in software formats.
Outstanding communication and negotiation abilities.
Thoroughness and reliability.
Excellent organizational skills
Ability to lift 50 lbs.
Job Type: Full-time
Salary: $20.00 - $26.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Potential Hybrid Remote Capabilities
Schedule:
8-hour shift
Ability to commute/relocate:
Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required)
Experience:
CSR or Similar Roles: 2 years (Required)
Estimating: 1 year (Preferred)
Work Location: In person
$20-26 hourly Auto-Apply 60d+ ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Call center representative job in Saint Cloud, MN
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the St. Cloud area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$36k-48k yearly est. 60d+ ago
Dispatcher - Customer Service Representative
Augusta Plumbing and Heating
Call center representative job in Saint Cloud, MN
Job Description
Are you someone who likes to solve problems and puzzles? What about providing outstanding customer service over the phone? Are you someone who is highly organized, who thrives in keeping operations running smoothly?
Augusta Plumbing Heating and Air Conditioning wants YOU! We are seeking a skilled and experienced
Dispatcher/Customer Service Representative
.
Are you someone who:
Flourishes in an environment that offers freedom to make impactful decisions while problem solving.
Excels at tracking details and ensuring accuracy.
Appreciates a little chaos and can adapt to changing circumstances with ease.
Continuously learning opportunities to experience professional growth.
About us
At Augusta Plumbing and Heating, we've been the area's go-to choice for reliable and affordable plumbing and HVAC services since 2007. With a focus on customer service and high-quality work, we stand out for our commitment to excellence. We boast a lowpressure environment where employees can focus on delivering quality work and meeting customer needs without added stress. We make sure every team member has a healthy work-life balance, opportunities to learn, and the right tools for their job.
About the Job
Answering incoming calls from customers who expect greatness and professionalism.
Managing the schedules of our team's dedicated and skilled technicians.
Must be comfortable making quick decisions that would best benefit the company
Must possess a high school diploma or equivalent.
Proficient in computer applications such as Microsoft Word, Excel, and Outlook
Experience in the home service industry preferred.
This is a role that focuses on achieving results and delivering outcomes while having the flexibility to change focus quickly. We are offering a competitive $25.00/hr and robust time off policy.
Are you ready to join an experienced, customer-based team that values structure, clarity, teamwork and mutual respect? Apply now!
Job Posted by ApplicantPro
$25 hourly 9d ago
Relief CSR Driver
Vestis Services
Call center representative job in Saint Cloud, MN
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
**Overview** :
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
**Work first shift Monday - Friday. No nights, no weekends.** **Find the work/life balance you've been searching for.**
**Responsibilities/Essential Functions:**
+ Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
+ Verify daily preventative maintenance of vehicle and maintain proper operator documentation
+ Manage daily route independently to ensure accurate and timely delivery of product
+ Loads/unloads product per company policies, procedures, and guidelines
+ Review invoices daily for complete and accurate information and make corrections as needed
+ Meet sales goals and promotes overall route growth to enhance profitability
+ Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
+ Assists the sales organization with the procurement of additional new business
+ Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
+ Monitor customer feedback and handle customer issues in a prompt and courteous manner
+ Take responsibility for your personal safety and watch out for the safety of others.
+ Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
+ Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
**Knowledge/Skills/Abilities:**
+ Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record
+ Customer service experience with a wide variety of consistent customer contact
+ Strong math and basic computer skills
+ Demonstrated experience selling services/products and generating new business preferred
+ Excellent customer service and verbal communication skills required
+ Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
**Working Environment/Safety Requirements/Physical Requirements:**
+ Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
+ Fast-paced environment sometimes requiring irregular and long hours.
+ Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
+ Must be able to occasionally lift and maneuver 50+ lbs.
+ This position requires bending, squatting, climbing, and reaching.
**Education:** High school degree or equivalent
**Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
**Benefits** : Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and pension. Employees are eligible for 40 hours of vacation after 1 year, 10 hours of floating holidays after 12 months uninterrupted service, and 48 hours paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year.
**Compensation** : The hourly rate that Vestis expects to reasonably pay for this position is $28.28
**Location-** 6500 Saukview Drive; St Cloud, MN 56303
**Qualifications**
**Education**
**Required**
+ High School or better
**Licenses & Certifications**
**Required**
+ Drivers License (Not CDL)
**Preferred**
+ DOT Medical Certification
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$31k-40k yearly est. 5d ago
Farmers Insurance Customer Service Representative
Modrow Insurance Agency
Call center representative job in Saint Cloud, MN
Job Description
We are seeking an energetic and driven individual with a winning spirit to join our growing insurance team in a full-time capacity. As a customer service representative, you will work with an agency owner that shares your desire to be the best. Our disciplined, proven, successful sales process will help you grow in your career. Those interested in growing their insurance knowledge or anyone who thrives on delivering great service is encouraged to apply.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Life Insurance
Career Growth Opportunities
Evenings Off
Hands on Training
Responsibilities
Perform general customer service duties as presented.
Build and maintain customer relationships.
Solicit for new business via telephone, networking, and other lead sources.
Thoroughly understand and follow all underwriting, rating, and compliance requirements.
Maintain knowledge of new and existing insurance products.
Perform other duties as assigned.
Requirements
Must be willing to obtain insurance licenses.
Must pass a background check.
Must be open to marketing via phone, social media, and networking.
Must possess outstanding written and verbal communication skills.
The ideal candidate will have basic PC skills, basic math skills, strong analytical capability, and conflict resolution skills.
$31k-40k yearly est. 5d ago
Relief CSR Driver
Vestis 4.0
Call center representative job in Saint Cloud, MN
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
Overview:
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Work first shift Monday - Friday. No nights, no weekends. Find the work/life balance you've been searching for.
Responsibilities/Essential Functions:
Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation
Manage daily route independently to ensure accurate and timely delivery of product
Loads/unloads product per company policies, procedures, and guidelines
Review invoices daily for complete and accurate information and make corrections as needed
Meet sales goals and promotes overall route growth to enhance profitability
Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
Assists the sales organization with the procurement of additional new business
Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
Monitor customer feedback and handle customer issues in a prompt and courteous manner
Take responsibility for your personal safety and watch out for the safety of others.
Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record
Customer service experience with a wide variety of consistent customer contact
Strong math and basic computer skills
Demonstrated experience selling services/products and generating new business preferred
Excellent customer service and verbal communication skills required
Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Working Environment/Safety Requirements/Physical Requirements:
Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
Fast-paced environment sometimes requiring irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
Must be able to occasionally lift and maneuver 50+ lbs.
This position requires bending, squatting, climbing, and reaching.
Education: High school degree or equivalent
Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and pension. Employees are eligible for 40 hours of vacation after 1 year, 10 hours of floating holidays after 12 months uninterrupted service, and 48 hours paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year.
Compensation: The hourly rate that Vestis expects to reasonably pay for this position is $28.28
Location- 6500 Saukview Drive; St Cloud, MN 56303
$31k-39k yearly est. 4d ago
CSR - Estimator and Install Coordinator - Residential Glass
j & a Glass & Mirror, Inc.
Call center representative job in Rogers, MN
CSR - Residential Glass Estimator and Install Coordinator
We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline.
Responsibilities
Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner.
Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues.
Conduct research to obtain data on labor costs, materials, production times etc.
Use software for data analysis, forecasting and budgeting.
Obtain and review quotes, purchase orders, and order acknowledgements by vendors.
Source and price glass, hardware, and other materials required for each project.
Create and submit estimate reports and takeoffs.
Schedule and assign work orders to the appropriate team members.
Work directly with outside sales and measure techs to ensure scope accuracy and project success.
Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner.
Build relationships with key vendors (subcontractors, suppliers, etc.)
Skills
Proven experience as CSR or similar position.
Excellent organizational and time management abilities to manage multiple projects simultaneously.
Familiarity with financial and project management principles..
Math and IT ability with an analytical mindset.
Ability to enter and manage reports in software formats.
Outstanding communication and negotiation abilities.
Thoroughness and reliability.
Excellent organizational skills
Ability to lift 50 lbs.
Job Type: Full-time
Salary: $20.00 - $26.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Potential Hybrid Remote Capabilities
Schedule:
8-hour shift
Ability to commute/relocate:
Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required)
Experience:
CSR or Similar Roles: 2 years (Required)
Estimating: 1 year (Preferred)
Work Location: In person
$20-26 hourly Auto-Apply 60d+ ago
CSR - Estimator and Install Coordinator - Residential Glass
J&A Glass & Mirror
Call center representative job in Rogers, MN
CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline.
Responsibilities
* Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner.
* Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues.
* Conduct research to obtain data on labor costs, materials, production times etc.
* Use software for data analysis, forecasting and budgeting.
* Obtain and review quotes, purchase orders, and order acknowledgements by vendors.
* Source and price glass, hardware, and other materials required for each project.
* Create and submit estimate reports and takeoffs.
* Schedule and assign work orders to the appropriate team members.
* Work directly with outside sales and measure techs to ensure scope accuracy and project success.
* Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner.
* Build relationships with key vendors (subcontractors, suppliers, etc.)
Skills
* Proven experience as CSR or similar position.
* Excellent organizational and time management abilities to manage multiple projects simultaneously.
* Familiarity with financial and project management principles..
* Math and IT ability with an analytical mindset.
* Ability to enter and manage reports in software formats.
* Outstanding communication and negotiation abilities.
* Thoroughness and reliability.
* Excellent organizational skills
* Ability to lift 50 lbs.
Job Type: Full-time
Salary: $20.00 - $26.00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
* Potential Hybrid Remote Capabilities
Schedule:
* 8-hour shift
Ability to commute/relocate:
* Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required)
Experience:
* CSR or Similar Roles: 2 years (Required)
* Estimating: 1 year (Preferred)
Work Location: In person
$20-26 hourly 60d+ ago
Customer Service Rep
Carsonvalleyhealth
Call center representative job in Little Falls, MN
Offering: $15.00 - $20.00 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$15-20 hourly 19h ago
Customer Service Rep
TCH Group, LLC 2.9
Call center representative job in Little Falls, MN
Offering: $15.00 - $20.00 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$15-20 hourly 19h ago
Customer Service Representative
Partnered Staffing
Call center representative job in Saint Cloud, MN
Customer Service Representative (CSR) - You will be working as a representative of our company to provide top quality customer service to our customers. - Overtime opportunities - Answering calls, responding to customer questions/concerns - Previous optical industry experience is a plus (Not required)
- Monday through Friday with a rolling day
- 40 hours per week.
- Starting pay: $11.80/hour
Call us now at 320-253-7430
Qualifications
1 year customer service phone experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$11.8 hourly 1d ago
Customer Service Rep 27 Central Ave e
Domino's Franchise
Call center representative job in Saint Michael, MN
North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization.
Job Description
Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU. Qualified applicant must be 16 years old, great communication skills, energenic, enjoys a fun enviroment, and interacts with customers. These employees will answer phones, make pizzas, and work in a great enviroment at Domino's Pizza.
Qualifications
Join the fast paced Domino's team.
No experience necessary.
Learn to make all products
Answer phones
Help our Carryout customers
Pay range is $12 to $18 per hour based on your experience
Flexible schedules
Additional Information
All your information will be kept confidential according to EEO guidelines.
$12-18 hourly 5d ago
Dispatcher / Call Center Specialist - Multiple Shift Openings
Wright-Hennepin Cooperative Electric Association 3.8
Call center representative job in Rockford, MN
Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/CallCenter Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume callcenter environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.
The Dispatch/CallCenter Specialist works a 10-hour rotating shift.
Available Shift Schedules:
2:00am - 12:00pm (overnight)
8:00am - 6:00pm
The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.
Location
The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.
Responsibilities
Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.
Working Conditions
The CallCenter Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.
Pay
Starting pay is $20.00 plus shift differential for evening/overnight hours.
WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more.
Requirements
High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
$20 hourly 15d ago
Customer Service Representative
Action Overhead Garage Door
Call center representative job in Champlin, MN
Description:
The Customer Service Representative (CSR) is responsible for the overall customer experience activities for Action Overhead Garage Door. The CSR is the first contact and first impression of the company for most customers. The CSR is responsible for identifying the needs of the customer and handling or transferring their call to the appropriate team member. The CSR will work to ensure that the company has met the customer's needs as well as performing the highest level of work.
This position is on site 100% in our Champlin location.
Requirements:
ESSENTIAL FUNCTIONS:
Customer Satisfaction:
Communicate with other co-workers, management, customers, and others in a courteous and professional manner.
Answer the main line to assist the customer, wholesaler or vendor and connect them to the correct department.
Identify and assess the customers' needs when they call in or are physically at the location and provide them with quality customer service.
Provide exemplary customer service by building and maintaining professional relationships through open, transparent, and interactive communication.
Deliver appropriate solutions that ensure a positive resolution when collaborating with customer complaints.
Complete a courtesy call with all customers to confirm the satisfaction of installation or service was performed to company standards and report back to Installation and Service departments on any unresolved issues.
Administration:
Manage and organize the day-to-day office administrative tasks accordingly.
Plan, prepare, and devise daily activities according to workload.
Convey with managers to resolve problems and expedite work.
Propose recommendations to management concerning the improvement of procedures.
Follow- up in a timely manner on delegated tasks and company initiatives.
Establish a process to actively solicit and gather reviews and customer feedback from installation and service customers.
Update and maintain company records and log-ins.
Perform other related duties and tasks as assigned.
COMPETENCIES:
Proficient in Communication (verbal and written)
Ethical Conduct
Patience, Attentiveness, and Empathy
Unsurpassed Customer Service and Sales skills
Excellent Organizational prowess
Personal Effectiveness and Credibility
Outstanding Attention to Detail
EDUCATION, QUALIFICATIONS & EXPERIENCE:
High school diploma or GED
Previous customer service experience a plus
WORK CONDITIONS:
This job operates in diverse conditions including, but not limited to, clerical, office setting and outdoor environment. This role routinely uses standard office equipment such as computers, phones and printers.
PHYSCIAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk.
OTHER DUTIES:
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$31k-40k yearly est. 28d ago
Customer Service Representative
Hom Furniture 4.4
Call center representative job in Coon Rapids, MN
Full-time Description
Pay
$16.00-19.00 an hour
Responsibilities
The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:
Answering phones to either direct callers to the proper department or to answer any questions they may have.
Finalizing orders, taking payments, and scheduling deliveries and pickups.
Processing returns and processing initial paperwork for warranty claims.
Making changes and cancellations to orders when appropriate.
Updating customers on changes to their order status.
Processing finance applications.
The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
Processes sales for accessories and other small purchases.
Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
Other duties as assigned.
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
$16-19 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Colin Charlson-State Farm Agent
Call center representative job in Mound, MN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Are you ready to join a dynamic fun team that's been making waves in insurance since 2010 Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Mound Minnesota and a presence in Wisconsin & Iowa, we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of eight seasoned professionals, you'll have the chance to engage with clients all over the state, helping them with their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.
Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Colin Charlson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-40k yearly est. 24d ago
Customer Service Representative - State Farm Agent Team Member
Peter Bortnem-State Farm Agent
Call center representative job in Cokato, MN
Job DescriptionBenefits:
Company Simple Plan
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Peter Bortnem - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-40k yearly est. 25d ago
Customer Service Representative
Partnered Staffing
Call center representative job in Saint Cloud, MN
Apply today for immediate consideration. Optical lab in Saint Cloud, MN hiring for a Custoer Service Representative to join a fast and growing team.
Job Description
Customer Service Representative (CSR)
- You will be working as a representative of our company to provide top quality customer service to our customers.
- Overtime opportunities
- Answering calls, responding to customer questions/concerns
- Previous optical industry experience is a plus (Not required)
- Monday through Friday with a rolling day
- 40 hours per week.
- Starting pay: $11.80/hour
Call us now at 320-253-7430
Qualifications
1 year customer service phone experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$11.8 hourly 60d+ ago
Customer Service Rep(01905) - 2256 Bunker Lake Blvd NW
Domino's Franchise
Call center representative job in Andover, MN
Job Description
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
How much does a call center representative earn in Saint Cloud, MN?
The average call center representative in Saint Cloud, MN earns between $29,000 and $47,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Saint Cloud, MN
$37,000
What are the biggest employers of Call Center Representatives in Saint Cloud, MN?
The biggest employers of Call Center Representatives in Saint Cloud, MN are: