Call center representative jobs in Scranton, PA - 97 jobs

The Call Center Representative you are the first point of contact between our current patients and potential new patients. You are responsible for handing patient inquires, scheduling appointment and ensuring a positive customer experience. Essential Functions: Answering phone calls and making patient appointments The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each call Notify management of any customer complaints Document conversations with each customer in our EMR system Processing payments via phone Verify/update patient information when scheduling a new patient or existing patient Check voicemails frequently throughout the day and return patient calls accordingly Conduct research to provide answers for customers to resolve their issues Work cross functionally with the practice management team to ensure accurate scheduling. Handle difficult situations tactfully Work incoming/ outgoing referrals Comply with HIPAA Requirements All other duties assigned ‘ Requirements Education, Skills, and Experience: High School Diploma or GED required 1-3 years of medical office experience Excellent Computer (basic competency, excel, email, etc.) and typing skills required Must demonstrate good oral, listening, and written communication skills in English and, if applicable, in Spanish or another second language. Ability to multitask, learns and assimilate new information and adapt to practice changes quickly. Exceptional organizational skills Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift a minimum of 15 pounds at times.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Transportation experience * Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: * Pay starts at $22.01 * Shift: Afternoon * Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week What you'll do on a typical day: * Bill shipments according to applicable tariffs and pricing agreements * Recognize and resolve documentation errors * Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions * Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing * Process over, short, and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: * Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Scranton Nearest Secondary Market: Wilkes Barre Job Segment: Customer Service Representative, Clerical, Data Entry, Part Time, Customer Service, Administrative Apply now "

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. 4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. 5) Delegate responsibilities to cashiers as prescribed by store management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of all pricing problems. 9) Assist customers with returned merchandise, over rings, and overcharges. 10) Approve customer checks and enforce check cashing policies. 11) Maintain a regular cleaning schedule and overall good housekeeping of the front end. 12) Order and control front end supplies (register paper, ribbons, etc.) 13) Greet and customers and be observant of people in the store. 14) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written communication skills for dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for conducting accurate audits. 3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information DISCLOSURE OF INTENT TO OBTAIN CONSUMER REPORTS OR INVESTIGATIVE CONSUMER REPORTS For employment purposes, NEPA Pizza, Inc. and PSI Pizza, Inc. (collectively referred to as “the Company”) may obtain consumer reports on you as an applicant or from time to time during employment. “Consumer reports” are reports from consumer reporting agencies and may include driving records, criminal records, etc. For such employment purposes, the Company may also obtain investigative consumer reports. Some reference checks by a consumer reporting agency fall into this category. An “investigative consumer report” is a consumer report in which information as to character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, associates, acquaintances, or others. You have a right to request disclosure of the nature and scope of an investigation and to request a written summary of consumer rights.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force. This is a full-time, entry-level position. Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site. THE IDEAL CANDIDATE WILL: Prioritize the customer experience Manage multiple responsibilities with a high degree of professionalism Build positive relationships with our customers and sales force Be able to problem solve, work independently, and support other team members. RESPONSIBILITIES Inbound & Outbound Telephone Calls & Emails Accurate and Efficient Customer Order Entry Customer and Sales Force Assistance REQUIREMENTS Written and verbal communication is required Proficient in Excel, Word and Outlook Proficient English language skills required Excellent Telephone Etiquette Ability to Multitask BCI requires a post- offer background check, physical and drug screen and employment is contingent upon satisfactory results.

Job DescriptionBenefits: Competitive salary Bonus based on performance Opportunity for advancement Paid time off Free food & snacks Training & development ROLE DESCRIPTION: As a account representative with Dana Halechko State Farm, you are invited to come join my team and be part of something more. Yes, we sell and service insurance policies, but we strive to meet and exceed customers' expectations and needs and look to provide services to protect families. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We have opportunities for growth for career minded individuals. Join a team that will value you, and what you bring to the table, not just treat you like a numbered employee. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY Spring Dance Hot Tubs is committed to excellence and integrity with over 25 years of experience in the hot tub industry. We became a part of Leslie's family in June 2022. At Spring Dance Hot Tubs, we're proud to be the oldest exclusive hot tub dealer in the Philadelphia, PA region. We are known for selling hot tubs, swim spas, saunas, and backyard accessories. We have sold Hot Spring, Caldera, and Freeflow hot tubs, the highest quality spas available on the market. Our Service and Water Valet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying. Job Overview Spring Dance Hot Tubs is looking for a friendly and detail-oriented Customer Service Representative to join our team! In this role, you'll be the first point of contact for our customers, helping them with everything from scheduling service appointments to processing orders and answering product questions. Responsibilities: * Greet and assist customers in person, over the phone, and via email with professionalism and care. * Schedule service appointments and coordinate with our service team to ensure smooth follow-through. * Process orders, payments, and warranty claims accurately and efficiently. * Provide product information and troubleshooting support to help customers get the most out of their hot tubs. * Maintain accurate records in our CRM and POS systems. * Handle customer concerns with empathy, ensuring issues are resolved quickly and effectively. * Support day-to-day office operations and assist with administrative tasks as needed. Pay: $20.24 - $22.00 Qualifications: * High school diploma or equivalent required; associate degree preferred. * Previous experience in customer service or administrative support. * Strong communication, organization, and problem-solving skills. * Comfortable multitasking in a fast-paced environment while maintaining a positive attitude. * Proficient with Microsoft Office and CRM software. * A team player who genuinely enjoys helping others. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives. #HTHiring

First Keystone Community Bank is looking to add a new positive team player to our staff at our Stroudsburg location! This position will float between our five Pocono Area Offices. Come join a friendly, customer service-oriented team with a proud tradition of over 160 years of serving our local communities. We're searching for a retail or sales-minded individual with an emphasis on quality customer service and attention to detail who is looking to provide a pleasant and efficient banking experience to all our customers. Previous experience with cash handling or customer service is preferred, as well as the ability to identify customer needs beyond normal teller transactions and refer them to our other great First Keystone Community Bank team members who can assist them further! This is a full-time position on our team with approximately 37.5 hours per week, including Saturday mornings. First Keystone Community Bank offers competitive pay rates, paid holidays and vacation, 401k, educational benefits, and career growth opportunities! First Keystone Community Bank is an Equal Opportunity Employer.

KELLY Services About Kelly Services As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. Job Description As a Customer Care Agent, you will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. To be successful in our client culture and in this role you will need to be a motivated self-starter, capable of operating with minimal day-to-day direction yet maintaining a high degree of pro-activity and communication to clients and team members. They must also be proficient with Microsoft Office and general computer skills. They must be able to work in fast-paced environment and have a willingness to assume responsibility to achieve personal initiatives. If you would like to be considered sooner, please submit a resume today for consideration to or call (570) 574-2116. Qualifications Kelly Services is currently looking for Customer Services Representatives for the following shifts in the Hazleton, PA area: Full-time Hours of Operation 6:00 am to 10:00 pm (Various Schedules) $10.75 to $11.50 (step increases) Casual Work and environment Paid Training One Year of Experience is preferred. Required Education and Experience Basic Computer Skills Good Grammar and Spelling required High School Diploma/GED Clear Communication for telephone work Additional Information Benefits: From Kelly Services Holiday and Service Bonus Pay to qualified employees Medical Benefits available through third party vendor, if qualified Qualified employees can participate in Prescription plan-offering free or discounted prescriptions Weekly Pay Direct Deposit or Payroll Card available Perks Program: As a Kelly Employee get discounts on cell phones, accessories, loans and restaurants to name a few.

Description: NOTE: An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. ave daily contact, call, and email, with established customers, brokers, and sales team as well as potential new customers. Handle customer inquiries and complaints in a prompt, courteous, effective, and professional manner. Investigate errors and resolve discrepancies. Resolve deduction issues. Provide internal tracking documents used by other departments. Collaborate with cross functional teams and other departments to provide or develop solutions to issues or questions and improve overall business processes. Display professionalism during all interactions with USDA contacts. Utilize manual order entry and EDI order platforms. Utilize multiple systems and customer portals to obtain information. Process sample orders. Accurately prepare export paperwork. Coordinate with internal and external stakeholders to ensure customer delivery expectations are met. Review orders to determine special requirements, achievable due dates, valid product numbers, and pricing. Enter orders in a timely manner and maintain proper notes and date changes in SAP customer order system for improvements and expedite for on time performance (OTP). Track progress of orders, as necessary, to ensure OTP. Interact with organizational leadership, employees, vendors, and affected individuals both within and outside of the organization on a regular basis to assist with the completion of general informational requests or direction to appropriate staff to provide the highest-level customer service. Excellent communication and interpersonal skills with ability to listen effectively, respond appropriately and maintain mutual comfort level while relating to a diverse workforce. Must have good attendance. Other job duties as necessary. Performs related work as may be required. * The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Requirements: KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of SAP preferred. Knowledge of proper phone etiquette and customer service techniques. Knowledge of computers and computer software, with ability to apply this aptitude in word processing, Excel spreadsheet development, and Word document merges, and keyboarding skills. Thorough knowledge of proper records management, retention of records and cataloguing of files. Ability to positively contribute to a team environment in support of customers, internal and external stakeholders, and demonstrate a team player attitude. Strong ability to perform well and be unfailingly diplomatic in a high pressure and complex environment with a focus on customer service. Excellent problem-solving skills with the ability to envision and deliver innovative solutions. High energy level, ability to multitask, establish priorities, work independently. Positive interpersonal skills included effective verbal and written communication. Ability to establish credibility and be decisive. Ability to maintain confidential and sensitive information which may be proprietary to Citterio USA. Ability to prepare and analyze comprehensive reports, carry out assignments, and administer existing and proposed programs. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to work in a fast-paced environment. Ability to understand customer specifications and problem solve to produce answers that make sense. Ability to communicate information and ideas in speaking so others will understand. Ability to establish and maintain effective working relationships with employees, supervisors and managers, and customers. Ability to handle stressful situations. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Adjusting actions in relation to others' actions. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language may also be considered as acceptable forms of communication. EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE (a) Completion of a high school, or general equivalency diploma; and, (b) Experience with SAP preferred; and, (c) Experience in Food Manufacturing or CPG experience preferred; and, (d) One (1) year in office administration background with a broad knowledge of Microsoft Office of specialized education in an office administration program; or (e) One (1) to two (2) years' experience in a supply chain environment: or, (f) Equivalent combination of education and experience. TOOLS AND EQUIPMENT Telephone, personal computer (including Microsoft Office products), fax machine, and copy machine. PHYSICAL DEMANDS While performing the duties of this job, the employee is often sitting, but may be required to walk through the plant in search of customer information and orders and regularly talk and hear. The employee is required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to fifteen (15) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally enter the plant environment and be exposed to moving mechanical parts. The noise level in the work environment is usually quiet but can be moderate or loud when entering the plant. The temperature in the work environment is usually regulated; however, if in the plant, the temperature may be cool or cold. Employees are required to wear proper food safe, steel toe shoes, hair net and beard net, nitrile gloves, frock, bump cap, hat, and proper hearing protection while working in certain areas.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: The Regional Distribution Center (RDC) - Warehouse Person's primary duties include prioritizing and picking material to fill orders, loading, and unloading product on delivery trailers/containers and maintaining, handling, and moving the physical inventory within the RDC. He/she loads and unload trailers/containers, keeps facility organized by physical alignment and by allowing sufficient space for overflow. Checks all incoming and outgoing orders for accuracy. Performs periodic facilities maintenance and/or custodial/housekeeping tasks, such as cleaning the loading dock and area surrounding building; keeping floors clear of debris and assisting in daily shift closures. Primary Responsibilities: * Loads and unloads trailers/containers - requiring physical movement and lifting of product weighing as much as 150 pounds; staging, counting, systematic and physical put-away using power industrial equipment. * Organizes the Mixing Center stock by product line and by physical alignment, allowing sufficient space for overflow; may train and support new associates as they are onboarded. * Reports any overage/shortages of units to designated Lead Person/ Operations Supervisor; may submit regular reports of damaged, and defective product from normal flow of inventory. * Performs periodic facilities maintenance and/or custodial / housekeeping tasks, such as cleaning the loading dock and area surrounding building, keeping floors clear of debris. * Prioritizes and picks material to fill orders and stage product for outbound loading; always handles all units with care and concern * Assist in verifying all incoming and outgoing products for accuracy in amount, size, and type, informing Management of inventory and supply shortages and assisting in periodic inventory counts as needed. * Operates powered industrial equipment (forklifts, pallet jacks, order pickers, etc.) in a safe manner; always demonstrates commitment to all safety standards. * Assist in administrative tasks, such as the handling and preparation of paperwork as needed. * Any other applicable duties and responsibilities assigned by management. Key Partners (Positions): * Mixing Center - General Manager, Operations Manager, Operations Supervisors, Safety Coordinator, Inventory Control Manager Experience(s) that Best Prepares You: * Education: High school diploma or GED preferred but not required * Experience: Prior work experience sufficient to work under general supervision as a Lift driver, loader, order selector and receiver * Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable. Key Competencies: * Organization and communication skills * Integrity: Doing the right thing in all circumstances * Self-management: Set well defined and realistic goals. Display initiative and commitment to meet goals. Work with minimal supervision. * Decision Making: Make sound, well-informed and objective decisions. Understand the impact of the decisions made. * Creative Thinking: Use imagination to develop solutions to problems. Always remember what worked yesterday no longer works today. * Continuous Learning: Recognize strengths and weaknesses. Allow feedback from others and pursue self-development. * Teamwork: Work collaboratively with all departments to coordinate an effective work environment. Share information and foster the exchange of ideas. * Demonstrate Respect: Handle all business matters ethically and in full compliance with American Tire Distributors "Code of Conduct". * Be Accountable for Results: Assume full responsibility for the consequences of one's behavior, decisions, and results. Physical Demands/Work Environment/Travel Requirements: * Physical demands: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the associate must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. * Work environment: While performing the duties of this job, the associate is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. * Travel required: 0% This in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations. Nothing in this job description creates a contract of employment in any way for any person. All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace To review our Privacy Policy, click here.

Job DescriptionDescription: The Call Center Representative you are the first point of contact between our current patients and potential new patients. You are responsible for handing patient inquires, scheduling appointment and ensuring a positive customer experience. Essential Functions: Answering phone calls and making patient appointments The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each call Notify management of any customer complaints Document conversations with each customer in our EMR system Processing payments via phone Verify/update patient information when scheduling a new patient or existing patient Check voicemails frequently throughout the day and return patient calls accordingly Conduct research to provide answers for customers to resolve their issues Work cross functionally with the practice management team to ensure accurate scheduling. Handle difficult situations tactfully Work incoming/ outgoing referrals Comply with HIPAA Requirements All other duties assigned ‘ Requirements: Education, Skills, and Experience: High School Diploma or GED required 1-3 years of medical office experience Excellent Computer (basic competency, excel, email, etc.) and typing skills required Must demonstrate good oral, listening, and written communication skills in English and, if applicable, in Spanish or another second language. Ability to multitask, learns and assimilate new information and adapt to practice changes quickly. Exceptional organizational skills Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift a minimum of 15 pounds at times.

Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information DISCLOSURE OF INTENT TO OBTAIN CONSUMER REPORTS OR INVESTIGATIVE CONSUMER REPORTS For employment purposes, NEPA Pizza, Inc. and PSI Pizza, Inc. (collectively referred to as “the Company”) may obtain consumer reports on you as an applicant or from time to time during employment. “Consumer reports” are reports from consumer reporting agencies and may include driving records, criminal records, etc. For such employment purposes, the Company may also obtain investigative consumer reports. Some reference checks by a consumer reporting agency fall into this category. An “investigative consumer report” is a consumer report in which information as to character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, associates, acquaintances, or others. You have a right to request disclosure of the nature and scope of an investigation and to request a written summary of consumer rights.

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. 4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. 5) Delegate responsibilities to cashiers as prescribed by store management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of all pricing problems. 9) Assist customers with returned merchandise, over rings, and overcharges. 10) Approve customer checks and enforce check cashing policies. 11) Maintain a regular cleaning schedule and overall good housekeeping of the front end. 12) Order and control front end supplies (register paper, ribbons, etc.) 13) Greet and customers and be observant of people in the store. 14) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written communication skills for dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for conducting accurate audits. 3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: Day Shift - $17/HR The Regional Distribution Center (RDC) - Warehouse Person's primary duties include prioritizing and picking material to fill orders, loading, and unloading product on delivery trailers/containers and maintaining, handling, and moving the physical inventory within the RDC. He/she loads and unload trailers/containers, keeps facility organized by physical alignment and by allowing sufficient space for overflow. Checks all incoming and outgoing orders for accuracy. Performs periodic facilities maintenance and/or custodial/housekeeping tasks, such as cleaning the loading dock and area surrounding building; keeping floors clear of debris and assisting in daily shift closures. Key Responsibilities Arrange RDC stock by product line and physical alignment, allowing sufficient space for overflow; may train and support new associates. Assist with administrative tasks, including handling and preparing paperwork as needed. Load and Unload Trailers/Containers: Physically move and lift products weighing up to 150 pounds; stage, count, and systematically put away inventory using powered industrial equipment. Perform maintenance and housekeeping tasks, such as cleaning the loading dock and surrounding area, and keeping floors clear of debris. Prioritize and pick materials to fill orders, stage products for outbound loading, and handle all units with care. Report overages and shortages to the Lead Person/Operations Supervisor; submit regular reports of damaged and defective products. Safely operate powered industrial equipment, including forklifts, pallet jacks, and order pickers, while adhering to safety standards. Verify all incoming and outgoing products for accuracy in quantity, size, and type; inform management of inventory and supply shortages and assist with periodic inventory counts. Competencies Collaboration- Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer-Focused - Building strong customer relationships and delivering customer-centric solutions Drives Results - Consistently achieving results, even under tough circumstances. Ensures Accountability - Holding self and others accountable to meet commitments. Equipment Utilization - The ability and skill to ensure the optimum utilization of warehouse or production plant, equipment and materials. Health and Safety - The ability and skill to manage and apply safe systems of work. Inventory Management - The ability and skill to design, implement and manage inventory control systems. Logistics - The ability and skill to ensure the optimum movement and storage of warehouse & production plant, equipment and materials. Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Policy & Procedures - The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Production Quality - The ability and skill to ensure that all production operations are carried out to ensure the required quality of outcomes. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Storage - The ability and skill to ensure the optimum storage of warehouse, plant, equipment, materials and supplies. Verbal Communication - Ability to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Qualifications High School or GED degree 0-1 year of related experience preferred Skills Policy & Procedures Storage Verbal Communication Production Quality Equipment Utilization Health and Safety Inventory Management Logistics Physical Demands/Working Conditions Physical Demands Category: Warehouse Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: 5% of the time Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace To review our Privacy Policy, click here.