Customer Service Representative
Call center representative job in Watertown, SD
Benefits: * Retirement plan * Competitive salary * Employee discounts * Paid time off * Health insurance About the Role: Join Culligan of Watertown,as a Customer Service Representative and be the voice of our trusted water solutions in Watertown, SD! You'll play a pivotal role in ensuring customer satisfaction and building lasting relationships while working with a supportive team dedicated to excellence.
Responsibilities:
* Respond promptly to customer inquiries via phone, email, and in-person.
* Provide accurate information about products and services, including pricing and availability.
* Resolve customer issues and complaints effectively and efficiently.
* Process orders, returns, and service requests with attention to detail.
* Maintain customer records and update account information as needed.
* Collaborate with the sales team to identify opportunities for upselling.
* Assist in training new customer service team members.
* Contribute to a positive team environment and uphold company values.
Requirements:
* High school diploma or equivalent; additional education in business or communications is a plus.
* Proven experience in customer service or a related field.
* Excellent verbal and written communication skills.
* Strong problem-solving skills and the ability to think on your feet.
* Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
* Ability to work independently and as part of a team.
* Positive attitude and a passion for helping customers.
* Willingness to learn about water treatment products and services.
About Us:
Culligan has been a leader in water treatment solutions for over 80 years, providing exceptional service and quality products to our customers. Our commitment to innovation and customer care has earned us a loyal client base, and our employees enjoy a collaborative and rewarding work environment where their contributions are valued.
Compensation: $15.00 - $18.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Part-Time Ramp and Customer Service Agent
Call center representative job in Sioux Falls, SD
Come and work for Envoy Air, an American Airlines Group Company, at Sioux Falls Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $16.61/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOversight
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Auto-ApplyCustomer Service Representative
Call center representative job in Sioux Falls, SD
At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment.
If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD.
Full Time Shifts: Monday-Friday various shifts between 7am-7pm*
*Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours!
Part Time Shift: ask for availability
Starting Pay Range: $15-$18 + up to $450/month bonus
Bilingual Pay Incentive: +$2/hour
Enjoy our perks like:
Free snacks in the office
14 paid holidays every year
The best work culture you've ever known!
Full timers also enjoy:
3-week vacation accrual
401(k) + company match up to 4%
Medical, dental, and vision coverage
Annual HSA contribution of $1,650
Life insurance, disability, and critical illness
Tuition reimbursement program
Paid Parental Leave
$2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day
Community funds, wellness funds, and more
:
The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed.
Responsibilities:
Perform responsibilities following standard operating procedures to meet or exceed documented service level goals
Have a high degree of awareness and understanding of information security
Answer inbound calls and reach first touch resolution on borrower questions or issues
Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance
Respond to customer emails and mail
Record customer interactions, open/close activities in system of record
Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed
Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards
Essential Functions:
Regular and punctual attendance
Answer customer inquiries
Adhere to policies and procedures
Complaint resolution that aligns with Goal's core values
Customer retention and relationship building
Documentation and data entry
Work Environment and Physical Demands:
Ability to stand / sit for extended hours of time
Ability to remain at workstation for long periods of time
Ability to work in an environment with a moderate to loud noise level
Heavy keyboard/mouse usage required with repetitive movements
Basic Minimum Requirements:
2+ years call center customer service or retail customer service position
Proficiency in Microsoft Outlook, Word, and Excel
Workflow management experience
Ability to follow documented Best Practices and Standard Operating Procedures
Ability to communicate in a clear, concise, and professional manner
Ability to prioritize, be organized, and manage time effectively to meet service level goals
Bonus points if you have:
Consumer finance or student loan experience
An eagerness to learn and grow your leadership skills
A drive to succeed, a sense of urgency, and a passion for your work
An all-around team player attitude
Learn more about our benefits by viewing our 2025 Employee Benefits Brochure.
Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.
Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.
Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Equal Employment Opportunity
It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Auto-ApplyCustomer Service Representative
Call center representative job in South Dakota
We are looking for an efficient and skilled Customer Service Representative. Your role is to provide customer support to the clients, respond to their queries and resolve them as soon as possible so as to maintain healthy relations with the customers. You will be in direct contact with the clients so you should have clear knowledge about products and their functions, company's policies and procedures. Pleasant personality and good communication skills are the key requirements.
If you consider yourself competent enough to provide the best customer service to our clients then do apply!
Responsibilities
Handle customer complaints actively and resolve them on time.
Provide all the information that customer requires.
Take orders and calculate the charges.
Keep track of customer information and their issues.
Generate sales leads.
Open customer's account by gathering all the required information.
Explain all the details to the customer.
Review customer accounts for any changes.
Maintain healthy relationship with the customers.
Ensure the quality of services is maintained.
Handle change in policies of the company and explain them to the customer.
Requirements
Bachelor's degree in any discipline.
2 years of sales or customer service experience.
Should be able to provide results under pressure.
Excellent communication and interpersonal skills.
Good problem solving skills.
Call Center Agent
Call center representative job in Sioux Falls, SD
Full-time Description
Vervent is looking for people with six (6) months of collection/customer service experience in a call center environment!
WHERE: Vervent - 2700 S Lorraine Place, Sioux Falls, SD 57106
WHY: You need a job & we're hiring!
PAY: $17.50-19.50/hour - this position is eligible for monthly incentives in addition to base pay!
BENEFITS: Full benefits offered - Medical, Dental, Vision, 401k - More details below!
SCHEDULE: Multiple schedules offered
Details:
The Call Center Account Advisor is responsible for contacting and collecting within all account portfolios while delivering a best-in-class customer service experience to our borrowers and clients.
Why Vervent? Company Perks:
Medical, FSA & HSA, Dental, Vision + More!
401k - 100% vested once you start contributing. Generous company match!
Regular employee health, wellness & engagement activities!
Pet Insurance, because fur babies are important to us too!
About Vervent:
As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service. To learn more, please visit Vervent.com .
If you're interested in reviewing the full , continue reading below…
Primary Responsibilities:
Meet and surpass key performance indicators as specified by Management.
Provide an exceptional customer experience within all communication channels.
Knowledge and adherence to specific guidelines by portfolio.
Advising borrowers of all options available to them specific to portfolio (forbearance, modified payment plans, deferments available, etc.).
Properly follow up on all assigned tasks as needed.
Process all transactions and communications accurately.
Protect consumer data in all communications.
Strictly adhere to department standards for maintenance and documentation of borrower accounts by consistently maintaining current borrower, collateral, and status information on all accounts.
Promote good working relations with all other internal and external teams.
Perform other tasks and special projects as requested by Call Center Management to ensure proper functioning of the department.
#LI-VW1, #LI-Onsite
Requirements
High School Diploma or equivalent required.
Six (6) months of collection/customer service experience in a call center environment.
Intermediate or greater knowledge of software such as Microsoft Windows, Microsoft Office Programs, and various Internet Browsers preferred.
Exceptional customer service skills, good communication, and organization skills.
Able to handle diverse duties and changing processes/deadlines.
Ability to work in a fast-paced environment.
Ability to work in teams.
Additional Vervent Details:
Founded in 1986, purchased by current CEO, David Johnson, in 2008
Privately owned by Stone Point Capital, Vervent Management and other passive investors
1,500 Employees
Lines of Business:
Primary Servicing - Loan, Credit Card, and Lease Servicing
Capital Markets Services - Backup Servicing, Verifications, Structured Settlements, eVault, etc.
Credit Card Programs - Fully-Managed Credit Card Programs (secured and unsecured), Managed Card Services, Application Processing
Clients include consumer and small business “marketplace” lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks
To learn more, please visit Vervent.com.
Physical Requirements:
The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary:
The pay range for this role is $17.50 - $19.50 per hour.
Customer Sales & Service Representative
Call center representative job in Watertown, SD
Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Watertown, SD service center. In this role, you'll provide professional and timely support to our sales team and customers.
As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in.
Why join AIT?
In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A lasting career - career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work/life balance
Team oriented company culture
What you'll do:
In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships.
Solve customer inquiries, prepare quotes, process/expedite orders & returns
Source parts from suppliers nationwide
Assist in generating sales by upselling, adding on, & educating customers
Help in the stockroom & deliver orders to customers as needed
Qualifications & Skills:
1+ year customer service, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred
High school diploma, GED or equivalent required
Must be able to lift up to 50 lbs.
Mechanical aptitude & attention to detail
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-AV1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyGoodShred Customer Service Representative - SF Norton
Call center representative job in Sioux Falls, SD
We are looking for a Driver and Customer Service Representative to join our team! In this position you would perform routine deliveries and pickups of containers with documents/electronics from customers using company trucks, always adhering to security procedures. This is a non-CDL position.
Position Type: Full-Time, Typical Hours M-F 40 hours per week with occasional overtime. Daily hours can vary depending on route length. Occasional overnight trips required. Workday begins at 6:30am.
Wages: $20.71 - $21.60 hourly
In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual's level of responsibility.
Responsibilities:
Understand and follow all guidelines of GoodShred Policy and Procedures manual.
Adhere to the security standards as required with NAID AAA Certification.
Ensure that all clients and employees are held accountable for adhering to the strictest level of confidentiality regarding information handled in the document/hard drive destruction process.
Prepares bins for shipping to customer
Receive incoming materials, record tracking data, and processes them according to established practices, procedures and record keeping requirements
Completes daily logs and inspection forms per DOL regulations
Safeguards company property of GoodShred customers. Reports all incidents and/or damage to customer property.
Requirements:
High School Diploma or GED required.
Minimum one (1) year experience in shipping and receiving operations
Previous straight truck driving experience strongly preferred
Past forklift Experience preferred, ability to obtain forklift certification required
Valid South Dakota Driver's license
Ability to pass a background check with acceptable results
Ability to operate a truck of less than three (3) tons to pick up and deliver materials
Able to lift up to 50 pounds
Minimum one (1) year experience driving
Per DOT standards, applicant must be 21 years of age
Effective communication and interpersonal skills to work with internal staff as well as customers
DOT MEDICAL CERTIFICATE REQUIRED
CDL NOT REQUIRED
Pre-hire background checks required and within every 3 years after hire.
Pre-hire drug test also required and random tests after hire.
While the benefits are great, Goodwill's mission is really at the heart of all we do. When you join the Goodwill team you are not just joining the company, you are becoming part of our family. You could be eligible for a Personal Day, Birthday Day Off, and 6 Paid Holidays upon hire. With eligibility for Health Dental, and Vision Insurance after 30 days of employment. See more benefit details on the careers tab at **************************** Apply today to become a part of something great!
Goodwill of the Great Plains provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.
Auto-ApplyCustom Cabinet Sales Rep.
Call center representative job in Sioux Falls, SD
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Sioux Falls area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
Monday to Friday
Driver's License (Required)
Customer Service Representative I- Full Time (Mitchell)
Call center representative job in Mitchell, SD
CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.
CorTrust Bank is seeking a Full Time Customer Service Representative in our Mitchell community!
It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment.
Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties.
Key areas of responsibility:
Customer service:
Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries.
Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible.
Teller transactions & cash handling:
Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more.
Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs.
Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels.
Administrative & compliance:
Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality.
Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions.
Process reports, run proof work, and complete general ledger maintenance and reconciliation.
Other duties as assigned.
Key competencies:
The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations.
CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyRepresentative II, Customer Service Operations
Call center representative job in Pierre, SD
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
CSR / Agent
Call center representative job in Mitchell, SD
Customer Service Rep - Strong data entry skills required. Other job requirements: Answering phone, filing, taking payments, filing claims, taking info and entering it into the system for quotes and policy changes. This job could become full time in the very near future. We can also offer hourly + commission if you are licensed. Compensation: $11.00 - $12.00 per hour
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals!
Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
Each agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of that agency. All inquiries about employment at an agency should be made directly to the location, and not to Big I Indiana.
Auto-ApplyCustomer Service Rep - Part Time
Call center representative job in North Sioux City, SD
POSITION: Customer Service Representative - Part Time
SHIFT: First / Day Second / Afternoon Third / Night
REPORTS TO: Store Manager
As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business.
ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside
Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked
Trash Cans: Emptied, clean and bags tucked out of site
Doors & Windows
Floors: Sweep and mop, free of trash, spills, and stains
Coolers: Doors and shelves cleaned free of stains and spills
Rugs: Swept and free of trash
Transaction Counter: Clean and organized
Shelves: Clean and dust free
Fast food area: Equipment and prep area clean and organized
Back office and cooler neat and organized
Coffee and Fountain Area: Clean, free of spills and trash
Merchandise: Clean and dust free Cleaning & Housekeeping: Outside
Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds
Windows & Doors: Clean, no faded or unauthorized signs
Entrance Sidewalk: Clean, stain and trash free
Trash Cans: Clean, not overflowing, and bags tucked
Fuel Islands: Dispensers and nozzles clean
Squeegee's & towels on all islands, windshield buckets full
Car Wash: Sweep inside
Merchandising
Stock, front, and face all merchandise
Bag Ice (if neces.)
All merchandised priced
Cooler fronted and labels faced
Stock fountain, cooler, and freezer
Brew Coffee
No out of date merchandise
Move and build displays.
Sales Counter: Proper Cig. display, products priced
Stock lottery supplies and cigarettes
Misc.
Check in vendors, and gas deliveries
Ability to operate POS, lottery, phone card and money order machines
Attend store meetings
CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively
PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only
POSITION REQUIREMENTS:
ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English.
DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.
Auto-ApplyCustomer Service Representative
Call center representative job in Sioux Falls, SD
Job DescriptionDescription:
Pay
$16-$18
Responsibilities
The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:
Answering phones to either direct callers to the proper department or to answer any questions they may have.
Finalizing orders, taking payments, and scheduling deliveries and pickups.
Processing returns and processing initial paperwork for warranty claims.
Making changes and cancellations to orders when appropriate.
Updating customers on changes to their order status.
Processing finance applications.
The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
Processes sales for accessories and other small purchases.
Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
Other duties as assigned.
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements:
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
Call Center Specialist I | Patient Call Center
Call center representative job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours
40
Starting Pay Rate Range
$17.62 - $20.25
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s).
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
* Supportive work culture
* Medical, Vision and Dental Coverage
* Retirement Plans, Health Savings Account, and Flexible Spending Account
* Instant pay is available for qualifying positions
* Paid Time Off Accrual Bank
* Opportunities for growth and advancement
* Tuition assistance/reimbursement
* Excellent pay differentials on qualifying positions
* Flexible scheduling
Job Description
Essential Functions:
* Answer inbound calls and respond to patient inquiries with professionalism and empathy.
* Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
* Verify insurance coverage and assist with billing questions.
* Provide accurate information about healthcare services, policies, and procedures.
* Document all interactions in compliance with HIPAA and organizational standards.
* De-escalate complex issues for resolution.
* Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys).
* Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores.
* Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency.
* All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
15 Corporate Services Division
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyCall Center Specialist I | Patient Call Center
Call center representative job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
CS Patient Call Center
Scheduled Weekly Hours
40
Starting Pay Rate Range
$17.62 - $20.25
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s).
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Answer inbound calls and respond to patient inquiries with professionalism and empathy.
Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
Verify insurance coverage and assist with billing questions.
Provide accurate information about healthcare services, policies, and procedures.
Document all interactions in compliance with HIPAA and organizational standards.
De-escalate complex issues for resolution.
Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys).
Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores.
Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency.
All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
15 Corporate Services Division
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyCall Center Specialist I | Patient Call Center
Call center representative job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
CS Patient Call Center
Scheduled Weekly Hours
40
Starting Pay Rate Range
$17.62 - $20.25
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s).
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Answer inbound calls and respond to patient inquiries with professionalism and empathy.
Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
Verify insurance coverage and assist with billing questions.
Provide accurate information about healthcare services, policies, and procedures.
Document all interactions in compliance with HIPAA and organizational standards.
De-escalate complex issues for resolution.
Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys).
Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores.
Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency.
All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
15 Corporate Services Division
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyCustomer Service Representative
Call center representative job in Sioux Falls, SD
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative's also receive useful skills and development on the job, allowing them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses. The ideal candidate is someone who is organized, self-motivated and productive, having a high level of attention to detail and, most importantly, can provide exceptional customer service to our customers.
Dacotah Bank invests deeply in the communities we serve, and also in our employees and their families - personally, professionally, and financially. As a Customer Service Representative, you will gain valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement. Dacotah Bank is a family-friendly community bank with both a rich history and a sharp vision for the future - that's why it's good to be in Dacotah Territory.
Essential Functions
* World Class Customer Service
* Develop Customer Relationships
* Manages Retail Transactions
* Deposit Products and Services
* Access to Other Products and Services
Experience, Skills, and Qualifications
* Cash handling, customer service, sales, and/or banking experience is preferred
* Excellent interpersonal skills; able to communicate both in person and over the phone
* Detail-oriented and thorough, with a focus on accuracy
* Self-motivated, with an aptitude & willingness to learn and utilize various software applications
* Must be 18 years of age or older
* High school diploma/GED required (Associate degree in a business-related field preferred)
Competitive Benefits Package
* Health Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage
* Dental Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage
* Generous paid vacation and sick time + 11 paid Holidays
* 401(K) - dollar for dollar match up to 3% of compensation + annual retirement contribution eligibility
* Annual wellness reimbursement program
* Annual Dacotah Gear allowance
* Birthday day off
* Additional perks and benefits
Customer Service Representative I- Full Time (Mitchell)
Call center representative job in Mitchell, SD
Job Description
CORTRUST BANK The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.
CorTrust Bank is seeking a Full Time Customer Service Representative in our Mitchell community!
It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment.
Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties.
Key areas of responsibility:
Customer service:
Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries.
Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible.
Teller transactions & cash handling:
Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more.
Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs.
Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels.
Administrative & compliance:
Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality.
Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions.
Process reports, run proof work, and complete general ledger maintenance and reconciliation.
Other duties as assigned.
Key competencies:
The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations.
CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Representative II, Customer Service Operations
Call center representative job in Pierre, SD
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Representative
Call center representative job in Sioux Falls, SD
Part-time Description
Pay
$16-$18
Responsibilities
The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:
Answering phones to either direct callers to the proper department or to answer any questions they may have.
Finalizing orders, taking payments, and scheduling deliveries and pickups.
Processing returns and processing initial paperwork for warranty claims.
Making changes and cancellations to orders when appropriate.
Updating customers on changes to their order status.
Processing finance applications.
The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
Processes sales for accessories and other small purchases.
Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
Other duties as assigned.
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.