Call center representative jobs in Stockton, CA - 1,168 jobs

We are seeking a friendly, detail-oriented Bilingual Customer Service Representative (English/Spanish) to support members and providers with questions related to health and wellness benefit claims. This role serves as a key point of contact, ensuring accurate information, timely resolution, and a positive customer experience while upholding compliance and service standards. Key Responsibilities Respond to inbound phone calls, emails, and/or portal inquiries from members and providers in English and Spanish Answer questions related to health and wellness benefit claims, eligibility, coverage, and plan provisions Research and explain claim status, payments, denials, and required documentation Accurately document all interactions in claims and customer service systems Coordinate with internal departments (claims processing, eligibility, billing) to resolve issues Educate members on benefit usage and claims procedures in a clear, empathetic manner Adhere to HIPAA, company policies, and service-level standards Escalate complex or unresolved issues as appropriate Required Qualifications Fluent in English and Spanish (spoken and written) High school diploma or equivalent (Associate's degree or higher preferred) 1+ year of customer service experience (healthcare, insurance, or benefits experience a plus) Strong verbal communication and active listening skills Basic computer proficiency and ability to navigate multiple systems Strong attention to detail and problem-solving skills Ability to handle sensitive information with professionalism and confidentiality Preferred Qualifications Experience working with health insurance, TPA, or wellness benefit claims Familiarity with medical terminology and explanation of benefits (EOBs) Call center or member services experience Skills & Competencies Customer-focused mindset Clear and professional communication Time management and organization Empathy and patience when handling member concerns Ability to work independently and as part of a team For immediate consideration apply today. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Guest Services Representatives play an integral role in developing the overall guest experience during Sacramento Republic FC matches at Heart Health Park. Guest Services Representatives (GSRs) assist guests at matches with wayfinding and problem solving, while maintaining a passionate, energetic, and enthusiastic disposition. GSRs work to provide an elevated experience for fans through building relationships on matchday and sharing knowledge of the club and venue. This is a part-time seasonal role, spanning from January to November. RESPONSIBILITIES: Greet fans and assist them in finding their ticketed seats. Examine and interpret tickets to answer any seating questions. Maintain comprehensive knowledge of venue, policies, and operational plans to ensure a seamless matchday experience. Assist with wayfinding throughout the venue. Build strong relationships with fans and maintain a visible presence during the event for any guest inquiries, comments, or concerns. Guide fans to exits or provide other instructions in case of emergency. Verify credentials for ingress into restricted areas. Search for lost articles or for parents of lost children. Other duties as assigned. QUALIFICATIONS: Must be willing and able to work flexible hours, including evenings, weekends, and/or holidays. Must be able to adhere to pre-scheduled shifts and be on-time for those shifts. Must be available for approximately 80% of all home matches, including the Home Opener (Saturday, March 7), State Fair (Saturday, August 1), and Season Finale (Saturday, October 24). Full 2026 schedule can be found here: **************************************** Able to work outdoors in inclement and/or hot weather. Able to stand, walk, or travel up and down stairs for extended periods of time. Strong communication and interpersonal skills with the ability to build relationships with guests and resolve issues efficiently. Able to adapt to changing priorities and work effectively in a fast-paced environment. Proven ability to collaborate effectively with team members and contribute to a positive work environment. Must be at least 18 years of age. Compensation: $16.90 Part-Time Seasonal: January - November *Must be available for staff training in late January, Home Opener match (Saturday, March 7), State Fair match (Saturday, August 1), and Season Finale match (Saturday, October 24). PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to remain in a stationary position, move around the stadium, inspect spaces and items, and communicate with guests and teammates. The employee constantly works in outdoor weather conditions. The employee is occasionally required to move items and ascend/descend stairs. Reasonable accommodations will be made to enable employees to perform the essential functions of their job. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Questions: Are you able to stand for at least 4 hours?

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary The Customer Success team is our customer's trusted partner and advocate, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. Customer Success provides business-level relationship management to drive maximum lifetime value for Smarsh. We are looking for a motivated, entry-level Customer Success Representative who can be actively involved in building relationships, promoting product adoption, addressing issues, and identifying on-going promotion of the value of Smarsh solutions. This includes but is not limited to: renewal management, escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.How will you contribute? Respond to inbound customer calls in a prompt manner Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the problem Analyze customer contract, invoices, or billing related issues to identify necessary action to address client need Track activity in Salesforce and accurately logs outcomes of customer discussions Process customer account or billing adjustments Consistently meet or exceed time to resolution targets Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met. What will you bring? 1+ years' experience with customer service, customer success, or inside sales preferably for the financial industry or similar highly regulated industry Self-motivation with a proven ability to perform well under pressure to meet goals and deadlines Excellent communication, listening, influencing, and training skills High-reaching, tenacious and results driven Validated ability to work both independently and in a group environment Excellent organization, documentation, and time management skills Experience using Salesforce or equivalent CRM solution is a plus The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters! Peterson Cat has the immediate need for an eCustomer Support Representative based at our San Leandro, Ca location. JOB DESCRIPTION This position serves as a vital link between Peterson and our valued customers. Responsibilities include sales activities for e-commerce offerings from Peterson to increase online parts revenue and line-item growth by enhancing e-customer support capabilities. Position is responsible for data measurement, achieving key metrics, monthly reports/tracking, and ongoing training support for customers and Product Support Sales Representatives. Also responsible for reaching out to customers, offering product support, and measuring/reporting progress. This position requires the eCustomer Support Representative to be away from the employer's place of business more than 50% of the time interacting with customers at their locations and/or job sites. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. * Promotes the sale and adoption of the full digital suite of customer tools from Caterpillar, including but not limited to Parts.Cat.com online purchasing platform, VisionLink service application, Condition Monitoring Services, Cat Digital, Cat Card, product QR Codes, SIS product subscriptions and Customer Value Agreements (CVA) for Peterson. * Promotes the sale of Cat Electronic Technician (ET) software DPC Training and Peterson University Training courses. * Work with Product Support and Machine Sales Representatives to develop strategies and solutions for customers that increase eCommerce platform knowledge and use. * Create go-to-market strategy for marketing and unassigned customers, within an assigned territory that increase eCommerce platform knowledge and use. * Visit assigned Peterson customer accounts with Product Support Sales Representatives, Machine Sales Representatives and/or e-Customer Support Manager. * Be able to create and communicate the value of Peterson's e-business portfolio to customers in the field and at their job sites. * Makes sales calls on unassigned Peterson customer accounts via phone and in person. * Follow through on the sales process from customer identification, prioritization to collecting purchase orders for software sales and progress on customer PartsStore usage. * Support Sales plans through our websites. * PartsStore implementation, access control, troubleshooting and handling new customer requests. * Provide expanded platform customer training when requested. * Travel to customers at job sites throughout Peterson territory to assist online users at their workstations, testing process from customer's computer. * Must be able to travel more than 50% of time, with occasional overnight travel to customers, job sites, and to company subsidiaries. OTHER JOB FUNCTIONS * Works collaboratively in a team environment with a spirit of cooperation. * Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure. * Respectfully takes direction from supervisor/manager. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson's core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Diploma or General Education Degree (GED); and a minimum of five years of related experience in parts, sales, or service industry, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. Bachelor's Degree from a fully accredited college in Business or other closely related field preferred. CERTIFICATES, LICENSES, REGISTRATIONS Maintain a valid driver's license and satisfactory driving record The annual pay range for this position is: $74,000- $84,000. We also offer a total compensation package in addition to base salary. Peterson Holding Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Position Accountabilities 1.Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. 2.Provides quotes or completes the sale, if campaign appropriate to directly gain new business. 3.Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. 4.Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. 5.Manages requests for products, price and technical information. 6.Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. 7.Maintains showroom cleanliness by procedures set forth by management. 8.Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. 9.Tracks result of outbound campaign efforts. 10.Backs up inbound customer service, as needed. 11.Comply with all DOT and OSHA regulations. 12.Ensure all safety rules are strictly observed. 13.Perform other projects and duties as assigned. Qualifications * High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. * Excellent customer service skills. Ability to establish and manage customer relationships * Ability to work independently and under some pressure to meet deadlines. * Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to learn MTG's business/product types/organization/transaction systems * Excellent Telephone Communications Skills * Excellent Organizational Skills * Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail). Pay Rate: $26.00 to $28.00 per hour DOE. Physical Demands: Stationary Position - Frequently Move/Traverse - Frequently Stationary Position/Seated - Occasionally Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Occasionally Exerting Force/Pulling - Occasionally Ascend/Descend - NA Balancing - NA Position Self/Stooping - Occasionally Position Self/Kneeling - Occasionally Position Self/Crouching - NA Position Self/Crawling - NA Reaching - Frequently Handling - Frequently Grasping- NA Feeling - NA Communicate/Talking - Constantly Communicate/Hearing - Constantly Repetitive Motions- Occasionally Coordination -Frequently Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

Job Description Call Center Representative Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions. Role Description This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role. Qualifications Excellent customer service and customer support skills Strong interpersonal skills to build and maintain client relationships Proficient in computer literacy with the ability to navigate customer management systems Commitment to achieving customer satisfaction through effective communication and problem-solving Previous experience in a call center or customer-facing role is preferred Ability to work on-site in Elk Grove, CA High school diploma or equivalent; additional training or education is a plus Must have experience in the call center environment **********This role offers opportunities for growth and a generous commission structure. **********We have 2 openings for part time roles under 30hrs per week. Powered by JazzHR qP4Vw28op8

American Airlines is seeking Part Time Customer Service Agent at the Sacramento International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 09-12-25. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers' self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American's guidelines. Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e.g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy * Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

Job Description Schicker Luxury Bath provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath. Responsibilities: Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform Provide assistance to customers entering the showroom Provide support in office administration and customer service Requirements: 2-3 years of call center and/or customer service experience Excellent written and verbal communication skills Proficient with MS Office Word, Excel and Outlook Excellent time-management and organizational skills Familiarity with CRM systems Friendly, enthusiastic, and customer-service oriented Being able to work Saturdays Self-motivated and strong work ethic Language: English ( fluent in Spanish is a plus) High school diploma or GED required Schedule: Day shift Monday-Friday Alternate Saturdays Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required. Reliably commute or planning to relocate before starting work (required). Pay: $20-$30 per hour plus bonus structure Please, email your resume to *************************** or ************************** Powered by JazzHR QeZJSOrV3S

Requirements Experience demonstrating a customer service centric mindset, organizational skills and team collaboration Bachelor's degree in a relevant field such as Health Administration and Business Administration desired Salary Description $22-$25/hr

TITLE: CONSUMER LOAN SERVICING GENERALIST STATUS: NON-EXEMPT REPORT TO: SR MANAGER - OPERATIONS - CONSUMER LOAN SERVICING DEPARTMENT: CONSUMER LOAN SERVICING PAY RANGE: $27.97 - $30.00 HOURLY GENERAL DESCRIPTION: As a Consumer Loan Servicing Generalist, you will provide flexible departmental support across multiple functions within Loan Servicing. This role is designed for someone who thrives in a dynamic environment and can adapt to varying assignments that support production and operational efficiency. Responsibilities include assisting with loan maintenance, transaction processing, compliance, member inquiries, and cross-functional projects. While supporting multiple functions this role will make process improvements suggestions, initiatives that save paper and scale operations. This role will collaborate with internal teams to resolve issues quickly and ensure we deliver exceptional service to our members. TASKS, DUTIES, FUNCTIONS: Loan Account Maintenance: Perform updates and changes to consumer loan accounts, including payment adjustments, due date changes, and support Servicemembers Civil Relief Act (SCRA) program. Transaction Processing: Handle payoff requests, loan adjustments, reversals, and related documentation. Title & Collateral Support: Assist with vehicle title processing, DMV paperwork, and equity loan reconveyance tasks. Insurance & Ancillary Products: Process insurance payouts, refund checks, and related servicing tasks. Member Interaction: Provide support via phone, email, and other channels for loan-related inquiries, ensuring exceptional service. Compliance: Maintain knowledge of state and federal regulations, including Bank Secrecy Act, Servicemembers Civil Relief Act, and applicable lending laws. Departmental Support: Assist with mail processing, document retrieval, and workflow monitoring to maintain production goals. Testing & Validation: Participate in system updates, upgrades, and new product deployment testing. Problem Resolution: Research and resolve issues related to loan servicing, collaborating with internal teams and external partners. Continuous Improvement: Identify opportunities for process optimization and digital innovation. Training & Development: Support onboarding and cross-training initiatives; pursue professional development opportunities. Record-Keeping: Maintain accurate documentation of interactions, transactions, and workflow. Engagement Participation: Foster a positive, inclusive work environment that inspires others through words and actions; motivates other employees by embracing and practicing Golden 1's mission, vision, and core values. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Strong oral and written communication skills are required to train and staff, implement, as approved; procedural recommendations, negotiate vendor contracts and perform other related tasks. Must possess sufficient manual dexterity to skillfully operate an online computer terminal and other standard office equipment, including a typewriter, adding machine, personal computer, facsimile machine and telephone. Ability to work as part of a team. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff and management EXTERNAL: Members, vendors, suppliers, state and government agencies. QUALIFICATIONS: EDUCATION: High School or GED required, associate degree in related field or equivalent work experience is preferred. Relevant certifications, such as IRA Specialist and Deceased Specialist, are highly desirable. EXPERIENCE: 5+ years' experience in loan servicing operations or related financial roles. KNOWLEDGE / SKILLS: Strong attention to detail, excellent communication skills, ability to multitask, and proficiency within loan origination and servicing systems, and compliance requirements. Demonstrated ability to work well in a team-oriented environment. Strong analytical and problem-solving skills, with the ability to assess operational performance and implement improvements effectively. Knowledge of IRS rules and regulations related to deposit accounts, IRAs, and deceased member processing. Knowledge of unclaimed property laws and regulations related to dormant accounts and escheatment processes. Proficient computer skills and software experience. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. LICENSES / CERTIFICATIONS: THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 01/14/2026

The role of the Call Center Representative at HealthFlex is pivotal to our organization's engagement with healthcare partners, patients and their families. In this position, you will be the central point of contact for our diverse customer base, offering vital assistance, information, and support regarding our healthcare services. You will engage with customers through multiple communication channels, including phone calls, emails, chat, or in-person interactions. Your primary objective is to ensure a positive customer experience, swiftly address inquiries, and resolve issues in a professional manner. Consequently, your contributions will directly influence the quality of services provided by HealthFlex and help maintain our strong reputation in the market. Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job. * Manages a high call volume from various customers including but not limited to; patients, families, and healthcare providers regarding services, scheduling, and general inquiries. * Provides general information about HealthFlex's services to potential and existing patients/clients, as well as addressing questions and concerns. * Address and resolve patient complaints, issues, or concerns promptly and professionally. * Managing HealthFlex's incoming faxes and disseminating them to the correct department. * Performs data entry duties in a timely and accurate manner across various systems. * Ensures all emails from HealthFlex's after-hour services are handled in a timely and sensitive manner. Flagging any urgent issues with relevant team managers. * Collaborates with other members of the HealthFlex team to ensure smooth patient care and communication. * Conducts timely follow-up on all customer calls that require additional information. * Maintained records of customer interactions, inquiries, and results. Ensures that all relevant information is accurately recorded. * Ensuring that all communication, daily practices, interactions comply with HIPAA rules and regulations. * Be empathetic and understanding to patients and their families, particularly in challenging ro sensitive situations. * Ordering and management of office medical supply inventory, assisting clinicians with bagging supplies, and other office related tasks. * Performing general office management duties such as, but not limited to: faxing, photocopying, handling confidential documents. * Escalates matters to appropriate leadership team members as appropriate. Schedule: Monday-Friday 9 am to 5 pm, with two weekend day shift a month (Saturday or Sunday) Requirements * Experience demonstrating a customer service centric mindset, organizational skills and team collaboration * Bachelor's degree in a relevant field such as Health Administration and Business Administration desired

Welcome to Visio Hype, where we turn your moments into unforgettable stories through the lens of creativity and passion! At Visio Hype, we believe that every moment is a masterpiece waiting to be captured. We are not just a videography company; we are storytellers who specialize in transforming your special occasions into cinematic experiences that you'll cherish forever. Job Description: Visio Hype is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers and will provide exceptional service in a fast-paced call center environment. Your main responsibilities will include resolving customer inquiries, providing product information, and managing customer accounts. Responsibilities Answer inbound calls and respond to customer inquiries promptly and professionally Resolve customer issues and complaints in a timely manner, escalating as necessary Provide accurate and complete information about our products and services Update customer accounts with relevant information and maintain accurate records Follow communication scripts and guidelines to ensure consistency in customer interactions Identify and escalate priority issues to the appropriate department Requirements High school diploma or equivalent Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to work well under pressure Proficient in the use of computers and call center software Previous call center experience is preferred but not required Ability to multitask and prioritize tasks effectively Join the Visio Hype team and be part of an exciting and creative environment where your skills and talents can shine. Apply now to embark on a rewarding career in video production!

Responsive recruiter Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $19.00 - $25.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 6 months Pay rate: $14.25/hr Technical Help Desk Advisor to a medium sized unit/segment of service and/or implementation processes and activities for the Client's Treasury Products (CashPro Online Products). Responsible for building and managing client and business partner relationships while improving overall client delight in a call center environment. Provides ongoing detailed instructional support and follow-up to existing client issues and potential system issues. Able to learn up to multiple applications and provide clients clear walk-throughs or trouble shooting assistance over the phone with a first call resolution. Key performance metrics must be met on a monthly basis while managing potential competing priorities, while staying client focused. Qualifications Excellent research skills and processes and ability to multitask Candidate must have exceptional customer service skills and the ability to work with internal and external teams. Ability to provide technical guidance and instruction on the use of computer technologies. Excellent written, organizational and communication skills, with an emphasis on concise documentation to lower the possibility of a repeat problem. Ability to research and resolve issues escalated due to complexity and/or time Knowledge of current technological developments/trends in area of expertise. Ability to evaluate client side technologies and identify their potential impact within the existing environment Knowledge of a broad range of relevant operating systems, browser, applications, and/or equipment Desired Skills: Technical Troubleshooting Knowledge of Treasury Management (Knowledge of CashPro a plus) Education Recommendations High School Diploma Bachelor's highly desired, or equivalent professional experience in Call Center/Customer Service or technical discipline Additional Information To know more about the position, please contact: Laidiza Gumera ******************************* ************

JobID: 3018375 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation? Then today is a good day to become an ADT Solutions Advisor. Our Custom Home Services has created a unique home security experience for high-net-worth clients and their homes. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us Interested in being a part of the growth? Keep reading. So, who's right for the job? A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers. Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart custom home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. Do you… Get satisfaction from helping people? Have a knack for problem solving? Enjoy finding solutions to make people's lives easier? Want to help protect what they value most, their loved ones, pets and prized possessions? Enjoy closing sales and helping customers find the best solutions that fit their needs? Have a curiosity for the newest tech? Adapt quickly to competitive and customer needs? Prioritize your time well? Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals. What's in it for you: Unlimited earning potential with uncapped commissions (our top performers earn $150K+!) Training wage of up to $4,000 over the first 8 weeks of employment Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement Paid Time Off Mileage compensation Career growth opportunities Ability to work flexible hours to accommodate our customers' needs Still not convinced? Check out videos of our professionals who make it part of their life's mission: ADT professionals Check out more about life at ADT here. Read more about ADT + Google here. Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Shift: Day (8:00 a.m. - 5 p.m.) Schedule: Monday through Friday, with occasional weekends as workload dictates - remote work is not available. The Customer Service Representative (CSR) is the first point of contact for customers and builders, handling heavy telephone and email traffic with professionalism and urgency. This role ensures accurate scheduling, superior communication, and proactive customer engagement that reflects Villara's commitment to service excellence. A successful CSR is energetic, proactive, reliable, and passionate about creating outstanding customer experiences. Technical Responsibilities of the Job • Create, update, and manage customer and builder work orders in ServiceTitan with accuracy and attention to detail. • Book, reschedule, and confirm appointments for service and installation with appropriate time allotments. • Support field technicians and supervisors by ensuring up-to-date work order information and clear communication. Handle a high volume of inbound and outbound calls, emails, and web inquiries. • Provide consistent, professional communication with internal and external customers. • Make outbound “happy calls” to confirm satisfaction and educate customers on available programs or promotions. • Identify customer needs and proactively offer promotional items, extended warranties, or membership opportunities. • Resolve customer issues to mutual satisfaction, escalating as needed while maintaining professionalism. • Maintain Lean work area standards and contribute to process improvements. • Other duties as assigned. Behavioral Responsibilities of the Job • Exhibit exceptional communication, empathy, and professionalism in all interactions. • Demonstrate initiative and self-leadership - take ownership of results without waiting for direction. • Manage multiple priorities efficiently while maintaining composure and accuracy. • Maintain a positive, team-oriented mindset and contribute to a supportive work environment. • Embrace feedback, learning, and growth opportunities. • Show enthusiasm for promoting Villara's mission and representing the brand. • Display resilience and confidence when handling customer rejections or difficult calls. • Be punctual, reliable, and accountable for personal performance. Leadership Responsibilities • Lead by example through professionalism, integrity, and accountability. • Support peers by sharing knowledge and best practices. • Actively participate in continuous improvement and Lean initiatives. • Seek to exceed expectations - go beyond what is asked to ensure team success. Training/Certification • Minimum of 1 year in a customer service or administrative role • Typing 45+ WPM • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint • Familiarity with ServiceTitan or similar dispatch/scheduling software preferred • Demonstrated customer service and persuasive communication skills Education High School Diploma or GED Individuals must be able to physically: All physical requirements are noted on the Physical Requirements document. Working conditions and management style: Self-management is critical to success - arriving on time, staying on task, asking for assistance when needed etc. Performance Standards: • Maintain a professional attitude and image in all interactions. • Adhere to attendance, punctuality, and conduct standards. • Meet or exceed department KPIs, including: - Call booking percentage - Customer satisfaction scores - Memberships sold/renewed - Schedule accuracy and call handling time • Contribute to a positive, solution-oriented work environment.

Job Description Role: Customer Support Rep Company: CABS Heating & Air Conditioning Pay: $19-$23/hour, depending on experience + spiffs Schedule: You'll work a full-time schedule anytime between our business operation hours of 7 a.m.-7 p.m. Monday - Friday. Occasional weekend work may be required on Saturdays, and you'll be notified of any additional hours or schedule changes. You can expect your schedule to change seasonally. Your Role at CABS Heating & Air Conditioning: Generate new business: Your primary goal is to generate new business opportunities by re-engaging with existing customers. You'll use our comprehensive customer database in ServiceTitan to reintroduce our services and drive business growth. Build relationships: While using company-provided scripts, you'll focus on building genuine relationships rather than traditional cold-calling. You'll strengthen connections with existing clients through personalized outreach. Manage the sales pipeline: You will schedule follow-up calls and manage the sales pipeline effectively within ServiceTitan, ensuring all sales activities and customer interactions are accurately recorded and maintained. Provide exceptional customer service: You'll prioritize and manage outbound calls and address customer questions or concerns to ensure a positive experience and foster long-term loyalty. Team collaboration: Your role is crucial in coordinating with internal teams, including customer service and technical support, to guarantee seamless service experiences for our customers. Our Ideal Customer Support Rep: High school diploma or equivalent 2+ years of phone sales and customer service experience Strong communication and interpersonal skills Basic computer skills, including proficiency with CRM software Geographic knowledge of the service area and the ability to read maps Preferred Qualifications: Experience in the HVAC industry Experience using ServiceTitan or similar CRM systems ABOUT OUR TEAM: At CABS Heating & Air Conditioning, we strive to be the most trusted and respected residential HVAC company in West Sacramento. As a company dedicated to environmental consciousness, we prioritize honesty and integrity in all our customer interactions. Our employees are the core of our business, and we are committed to providing them with an exceptional work environment. We view our team as family, and we express our gratitude for their dedication by offering competitive benefits, flexible schedules, and opportunities for professional growth. If you're seeking a company where you can thrive and develop your career, you've come to the right place! WHAT WE OFFER OUR CUSTOMER SUPPORT REP: Health, dental, and vision 401(k) with company match Paid time off (PTO) 5 paid sick days 6 paid holidays Paid vacation Birthday pay Growth opportunities Company and team events Performance or annual bonuses Continued training and certifications JOIN OUR TEAM AT CABS HEATING & AIR CONDITIONING! We don't just talk about the reward and support-we prove it. Let us show you that we've got your back like you'd have ours. Fill out our initial 3-minute, mobile-friendly application for our Customer Support Rep position today!

Pay Range: $60000 - $150000 / year Our Perks & Benefits: * Unlimited/uncapped commission - your earning potential is in your hands * Lucrative incentive sales plans, bonuses and sales contests to recognize your success * No cold calling - we provide a high volume of inbound leads and walk in traffic * Comprehensive paid training and licensing, plus on-going mentorship and development * Recognition-focused culture that celebrates your achievements * Comprehensive benefits package including medical, dental, vision and life insurance * Paid time off to recharge and maintain a healthy work-life balance * Retirement Plan (401k) with company-matched contributions * Fitness Reimbursement - up to $15/month for gym memberships * Employee Assistance Program - confidential support for personal or professional challenges at no cost * Extra Perks - optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright, motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us! What You Will Do: As an Insurance Agent, your primary responsibility will be selling nonstandard auto insurance to new and existing customers. You will also have opportunities to grow your earnings by offering additional products such as homeowners insurance and, when applicable, health insurance. This role gives you the chance to build lasting relationships, expand your expertise, and be rewarded for your success. * Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals. * Build Relationships: Proactively connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions. * Ensure Accuracy: Maintain accurate records of all transactions, including timely deposits and documentation in the agency management system. * Be a Trusted Advisor: Quickly establish rapport with clients and provide expert guidance to help them choose the insurance product that best fits their needs. The Perfect Match: * A Personal Lines or Property and Casualty license (preferred, but not required - we'll support you in obtaining one) * Bilingual skills in English and Spanish (a strong plus) * Experience in sales or customer service and a passion for helping people * A High School Diploma or GED * Strong ability to build customer relationships and earn trust * Excellent follow-up, organization, and multi-tasking skills * An ambitious, motivated attitude with a desire for growth and advancement * Strong written and verbal communication skills As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at **************************** Insurance Sales Insurance Agent Hiring Immediately Acceptance Insurance Freeway Auto Insurance