Call center representative jobs in Thousand Oaks, CA - 917 jobs

This role is customer-facing and is considered a key customer service representative for the Health Organization. The Claims Specialist/Analyst will process health insurance claims and answers calls from the customer (participant members, providers, physicians, hospitals etc.) Adhere to eligibility, claims and call policies and procedures while making sound claim/call decisions. Foster strong relationships through the resolution of customer incoming call requests. Serve our customers by determining requirements, answering inquiries, resolving problems, and fulfilling requests. Come join a prestigious and reputable health plan company! This is a career opportunity to grow your career. Company Benefits: Salary range offered $56,000-$63,000 to start Medical, Dental & Vision Health Insurance is paid 100% by Employer (you can add up to 5 dependents for health coverage, and it costs $50 a month total for dependents coverage). 401K with 2% Employer Match Employer Pension! - Vested after 5 years PTO- 2 weeks - 5 weeks of time off depending on your years with the company Holiday Pay -2 Floating Holidays & you get your Work Anniversary off every year Sick Pay - 12 days a year Career advancement opportunities & the ability to work for a very reputable and longstanding organization. Equal Opportunity Employer

We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships. The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customer service of existing and new accounts. If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you. This position is responsible for servicing a broad range of customer accounts. Skills and Abilities: Must have the ability to communicate effectively both verbally and in writing. Required to maintain an eligible driving record. Preferred knowledge and understanding of linen industry. Knowledge and understanding of maintaining route books, route billing and codes. Knowledge and understanding of operating a hand held device. Ability to work well with others and problem solving customer concerns onsite. Must have a professional manner and appearance. Must have exceptional organization and customer service abilities. Must have the ability to learn and participate in group training sessions. Computer literate. Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day. Education: Must have a high school diploma or GED equivalent. Experience: Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred. Benefits: Hourly Wage Pension Plan Comprehensive Insurance Program Paid Holidays and Vacation Serious Applicants only! Job Type: Full-time Salary: $23.00 - $26.00 per hour (Class C) $25.00 - $28.00 per hour - Class A Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 10 or 8 hour shift Monday to Friday Must be available weekends Work Location: In person American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.

IHSS Customer Service Specialist Pay Rate: $27.00 per hour Schedule: Monday-Friday, 8:00 AM-5:00 PM Contract: 6-month contract We are seeking a compassionate and dependable IHSS Customer Service Specialist support high-needs In-Home Supportive Services (IHSS) recipients in Pasadena, CA. This Role focuses on assisting seniors and individuals with disabilities often in urgent or emergency situations by coordinating backup caregiving support and helping clients navigate public assistance programs. Key Responsibilities Respond to inbound calls from IHSS recipients experiencing urgent care needs, including same-day caregiver call-outs. Coordinate and dispatch backup homecare providers to ensure continuity of care. Assist clients in understanding and navigating IHSS, Medi-Cal, and other county or state assistance programs. Connect callers with appropriate community resources and social services. Provide calm, empathetic, and solutions-focused support in high-stress or emergency situations. Maintain accurate case documentation and protect confidential client information. Qualifications Call center experience preferred Experience with IHSS, personal assistance services, homecare, or social services Required Bachelor's degree required in Social Work or a related field (Psychology, Sociology, Counseling, or similar) REQUIRED Strong interpersonal, organizational, and problem-solving skills Ability to work effectively in a fast-paced, in-office environment Apply today and help drive the mission. Send your resume to ************************* Or call Daisy at ************

Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees. Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team! Summary of Primary Functions Northrop Grumman Federal Credit Union (NGFCU) is currently seeking a Call Center Representative I in its Gardena, CA, and Palmdale, CA, . The Call Center Representative will be responsible for providing phone support to the members calling the call center. These responsibilities include, but are not limited to, providing counsel to new and existing members, in regards to various credit union products and services, and performing assigned teller tasks associated with the processing of member transactions. These transactions may include, member inquiries, processing mail, wire processing and authorized account changes. Call Center representatives may also assist members with opening new accounts and will be responsible for staying current with all applicable policies and procedures. Requirements Candidates must hold a High School Diploma or GED and have at least one year of experience working in a financial institution while demonstrating success performing Teller functions. Successful candidates will have basic knowledge of Teller functions, new accounts, and member service and loan products. This position requires a results oriented and motivated individual. The successful candidate must have strong verbal and written communication skills with a level of comfort communicating with members through multiple communication channels. The candidate must have experience processing monetary transactions with an attention to detail in completing assigned tasks, proven customer service and analytic capabilities and the demonstrated ability to research and respond to routine member inquiries. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Call Center Representative I - $22.29/hr to $25.00/hr Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn. NGFCU is an Equal Opportunity Employer Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.

Responsive recruiter Benefits: Dental insurance Free uniforms Health insurance Make a difference today! We're hiring PART-TIME/FULL-TIME CALL CENTER REPRESENTATIVES! Are you an empathetic person who has a passion for helping others? Are you enthusiastic 'people-person'? Are you confident and adaptable person who can close the deal? You're on luck! We are looking for exceptional call center representatives that can register new customers and provide memorable experience to our existing customers over the phone. A Little About Us... Waterworks Aquatics is a premier swims school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Job Description: As a Call Center Representative, you will be the first point of contact for the majority of our families at Waterworks Aquatics. You are entrusted with providing a warm and memorable experience to all of our customers. You will also be responsible for closing the deal by registering new families over the phone. There will be NO cold calling required for this position. We interact with families who are already interested in our services. Primary Responsibilities: Ability to create relationships with new and existing families that lead to loyalty and customer retention. Convert leads into new customer registrations. Answer all incoming calls from customers and take appropriate action for each call. Follow and implement call flow scripts and disclosures on all calls. Encourage customers to purchase swim lesson packages by using a prepared script to reference important parts of what the company offers. Work effectively in a team environment to support achievement of lesson registration goals. Maintain high customer satisfaction ratings based on explicit criteria set by the company. Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution. Recommend additional services to customers by understanding their needs. Assist with outgoing call projects by deadline given. Actively participate in and pass various continual training and role play assignments by the deadline given. Provide effective rebuttals to customers who are looking to release their lesson schedule. General Qualifications: High School Diploma or Equivalent Must have a minimum of two years of customer service experience or one year of call center experience. Prior telephone sales experience preferred. Proficient in word and excel. Proficient in typing; at least 40 WPM. Must be open to working at least one weekend day and weekday evenings. Ability to "close the deal" and acquire new families. Ability to multi-task, prioritize, and manage time effectively. Open to coaching and training to increase customer acquisition performance. Must have strong communication skills over the phone. Must be able to showcase the ability to actively listen. Must have the ability to adapt and respond to different types if personalities over the phone. Must always remain professional and courteous with customers. Ability to handle a high number of incoming calls. A Few Other Things We Look At: People with a positive mindset who are fantastic team players. Someone who is confident, adaptable, ambitious and an achiever. People who are committed and reliable. Individuals who are open to receiving feedback and are always willing to learn. Someone who is respectful, outgoing and motivated. Join Our Team! ... Here's Why: Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We are constantly looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work. Additional benefits. We offer our part-time employees a benefit package that includes dental, vision, disability, 401K and sick pay. We also offer team appreciation days and other really cool events. And of course, free food throughout the year. Who doesn't like that? Compensation: $24.00 - $27.00 per hour Our Mission We're looking for team members who are passionate about making a difference in children's lives through swimming. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Our Culture Our goal has always been to have more fun at work than at home. I know it sounds outrageous, but it's true! We like to bring on people that like to have fun and share common interests with those around them. The “real you” is what we're looking for. Your personality traits and talents are what help us to connect with our families. You will not feel like you're punching the clock with this job. Check Us Out Here: **********************

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Other duties as assigned. Additional Information

Job Description Department: Safety and Security Reports to: Manager, Safety and Security Job Type: Full-time - Regular Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles - Academy Museum Compensation: $23.84 per hour Summary/Objective: The Security Operations Center (SOC) Operator is responsible for monitoring equipment and devices that include cameras, security access and anti-theft devices, intrusion, radio communication, and fire life safety systems. You will maintain the daily Security Operations log, report any deviations from normal operations to a supervisor, and dispatch resources to calls for service, emergencies, earthquake recovery, and fire protection measures according to AMMP Security Operations Center procedures. In addition, Security Operations Center Operators may be scheduled to work Safety and Security Associate posts, which involve patrolling the museum on foot and working static posts such as the staff entrance and the museum store. This position is hiring for two shifts: Swing Shift: 2:00 p.m. - 10:30 p.m. Shift is scheduled Thursday through Monday, with Tuesday and Wednesday off. Essential Functions of the Job: Be assigned to a regular SOC post or special post; assignments may change daily and without notice. Monitor security surveillance cameras, access control, and art protection systems. Answer phones and operate an IP-based telephone system. Operate a radio and use multi-channel communications. Complete call logging, data entry and provide detailed documentation (e.g., Officer Dispatch, Incident Reporting). Provide after-hours operations support. Ensure procedures and protocols are in place to effectively respond to incidents, alarms, notifications, and calls. Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems. Ensure all systems within the SOC are functioning properly. Evaluate information and respond with the appropriate communication and dispatch procedures. Maintain discretion when sensitive and confidential information is revealed. Retain and retrieve information in the form of policies, bulletins, verbal reports, and training. Remain calm in emergency situations. Participate in daily roll call and training. When assigned a non-SOC post, the operator will: Maintain high visibility while on assignment. Maintain a positive, empathetic, and professional attitude towards guests. Patrol assigned areas on foot, conduct security tours assisted by electronic device as assigned to ensure personnel, visitors, building, and exhibitions security. Greet visitors, provide information, direction, and other assistance to ensure a positive visitor experience. Assist visitors and staff in the safe evacuation from the building. May respond to incidents and emergency calls according to Academy Museum policy. Enforce Academy Museum security policies and procedures using good judgment and excellent public relations skills. Refer unresolved concerns or issues to shift supervisor. Ensure all scheduled business appointments are verified and properly directed to staff or museum department upon arrival. Monitor activity and immediately report any discrepancies observed (e.g., suspicious activity, security breaches, facility and safety hazards, and emergency situations). Contact emergency responders, such as police, fire, and/or ambulance personnel, as required. Required Competencies: A high school diploma or equivalent certificate of completion. 1+ years of experience as a Security Operations Center Operator or Control Room Operator required. A California BSIS guard card. Demonstrated a high level of competency with advanced computer systems (e.g., hardware, software, and networks). An average typing speed of 45WPM. Demonstrated ability to operate radio, telephone equipment, and/or console monitors. Basic working proficiency in operating Security and Mass Communications (e.g., Genetec, Forteco, Guardtek, Everbridge). Intermediate proficiency in using MS Word and Excel documents and navigating and using MS Outlook email. Flexibility to work various shifts including weekends and holidays. A commitment to diversity, equity, accessibility, and inclusion. Physical Demands: Remain in a stationary position at a computer terminal for an extended period. When outside of the operations center, this position requires walking and standing for long periods (up to 7 hours per shift). Additional Information: The interview process may include an assessment designed to provide insight into a candidate's communication and observation skills. Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture. Our Benefits: Comprehensive medical, dental, and vision coverage. 15 days of PTO, plus company-paid holidays. Additional time off including summer hours, winter hours, and a cultural floating holiday. Paid sick leave. Paid parental leave. 401k retirement plan with a company match Clean Air Commuter Program Employee Assistance Program through CompPsych Guidance Resources. Wellness benefits through Cigna Healthcare. Free access to 16,000+ online courses through LinkedIn Learning Free Academy membership screenings Free tickets and screenings at the Academy Museum Employee discounts through LifeMart and Working Advantage @museum LI Powered by JazzHR 4NPAyqsYOJ

Our team at Interconvey Pact possesses extensive expertise in app development, backed by years of experience in the industry. We have a deep understanding of the latest technologies, trends, and best practices, ensuring that we deliver top-notch solutions tailored to your specific requirements. Job Description As a Call Center Representative at [Company Name], you will play a pivotal role in delivering exceptional customer service experiences. You will be the first point of contact for our customers, providing information, resolving issues, and ensuring their satisfaction. We are seeking motivated individuals who are excellent communicators, problem solvers, and team players to join our dynamic team. Key Responsibilities: Customer Interaction: Handle inbound and outbound calls professionally and courteously. Assist customers with inquiries, concerns, and requests. Provide accurate information about our products/services and assist in resolving issues. Problem Solving: Identify customer needs and concerns, and proactively find solutions. Escalate complex issues to the appropriate department or supervisor when necessary. Use available resources, including knowledge base and training materials, to address customer inquiries effectively. Data Entry and Documentation: Accurately record and maintain customer information in our CRM system. Document customer interactions and outcomes. Generate reports as required by the team or management. Team Collaboration: Collaborate with team members to ensure a cohesive and supportive work environment. Share feedback and insights with colleagues and supervisors to continuously improve customer service processes. Qualifications Exceptional communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and composed in high-pressure situations. Basic computer proficiency and the ability to navigate CRM systems. Customer-focused with a positive attitude. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: 401(k) Bonus based on performance Flexible schedule Opportunity for advancement Training & development Benefits/Perks Competitive Compensation\ Career Growth Opportunities Call Center Representative We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our customers, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: Manage high call volume in a fast-paced environment Actively listen to customer concerns and provide effective solutions Build rapport with customers to foster loyalty Utilize CRM software to accurately document customer interactions Meet performance metrics, including call handle time and customer satisfaction Qualifications: Excellent verbal and written communication skills in English and Spanish Strong problem-solving and decision-making abilities Proficiency in computer systems and customer relationship management (CRM) software Ability to multitask and prioritize tasks effectively A positive and can-do attitude Join our team and make a difference in the lives of our customers!

Job Description Under minimum supervision, the Call Center Representative performs specialized clerical duties which require frequent exercise of independent judgment and a thorough understanding of applicable procedures. The Call Center Representative I is a full-time, non-exempt position, with a work schedule of Monday through Friday, 9:00 AM - 6:00 PM. Schedule is dependent on department needs; periodic overtime may be needed during peak periods. Knowledge and Skills: Provide excellent customer service to all CSAC stakeholders. Complete data entry tasks (eflows) in a timely basis ensuring quality and quantity are at acceptable levels. On occasion, assist other departments with special projects as needed, help open mail, sort, and validate information coming into the department, assist with auditing scanned documents. Communicate effectively with participants, staff, local unions, and WSRCC at all times. Provide and obtain participant information. Possesses effective communication skills to manage and resolve participant complaints. Follow up on participants calls where necessary. Document all call information according to operating procedures. Required Qualifications and Skills: Bilingual in English and Spanish is required Retirement/pension background is required Working knowledge in Microsoft applications. Knowledge of “8x8” telephone system is preferred but not mandatory Professional appearance and demeanor Excellent telephone etiquette, “people skills,” written and verbal communication skills 1-2 years related experience. Knowledge working in a call center or participants service environment is preferred. Excellent organizational skills and detail oriented.

Job Description Provides high quality support and service to credit union members through various communication channels. Utilizes established skills to perform a variety of routine activities and demonstrates and understanding of individual responsibilities support team and organizational goals. Job Responsibilities: · Deliver exceptional customer service to members via phone, email, chat, and video banking. · Build and maintain relationships with members to identify their financial needs and recommend appropriate credit union products and services. · Provide account information and process routine transactions using banking technology and established operating procedures. · Work under moderate supervision while independently managing own workload and daily customer service operations. · Schedule and conduct follow up communications with members through email or chat. · Meet individual sales goals and contribute to overall branch targets by managing an assigned member base and identifying cross-selling opportunities via inbound and outbound member engagement. · Proactively promote credit union memberships, deposit products, and consumer loans through outbound calls, marketing initiatives, and member referrals. · Strengthen existing member relationships by recommending efficient, and thoughtful financial solutions tailored to their needs. · Perform other duties and responsibilities as assigned. Experience: · High School Diploma or equivalent required. · Two years' experience working in a customer service position required. · One year's experience working in a call center environment, handling multiple communication channels (phone, email, chat, text messaging, banking/video banking) is preferred.

Assure Dental is a dental group practice, with a network of 8 sister offices servicing the Los Angeles county, San Bernardino and Orange counties. For over 15 years, our dedicated dental professionals have cared for thousands of smiles and provided quality care at an affordable price. Our corporate office is located in Lawndale, minutes away from the ocean. The corporate team fully supports our 8 dental offices. You will find our Billing, Appointment Services, Accounts Receivable and Marketing Departments right here at our headquarters so that our dental office staff can focus on taking care of each and every patient. Job Description The Call Center Rep will be responsible for answering inbound calls as well as making outbound calls to our existing patient database. The agent will also be responsible for assisting in rescheduling and booking new dental appointments. Reps will have assigned appointment quotas to meet each month. Successful Candidates Will Demostrate: • MOTIVATION - The right candidate will work well under pressure and invite challenges. There is room for growth for the candidate who shows ambition and professionalism. • ENERGY - Every patient matters! Reps are expected to be professional and energetic during each call. • TEAM WORK - Reps will work in a team environment and are expected to work well with others. • GO ABOVE & BEYOND! - We want our reps to be SUPERSTARS. The Superstar rep will not only meet their quotas but also be eager to learn and assist team members. Qualifications 1. High school diploma 2. At least 1 year experience in a dental office or in a call center environment. 3. Bilingual - SPANISH required 4. Please answer this question in your response : "What Motivates You?" Additional Information Join us, do what you love and make a difference in people's lives!!! ************************

Job Description Why We Exist and What We Do: At Dr. Squatch (******************* we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier! About the Role: Dr. Squatch is seeking a Head of Retail (B2B) Fulfillment to lead our global retail fulfillment strategy and team. This role owns retail fulfillment performance across multiple regions and 3PL partners while ensuring our retail partners receive accurate and on-time delivery in a cost-effective manner that supports our margin goals. With a strong retail fulfillment operation already in place, you will continue to develop scalable processes, optimize execution, deepen retailer compliance, and manage multiple direct reports. This role will report to the Senior Director of Fulfillment and Logistics. This is a full-time, hybrid role with company benefits based in Marina Del Rey, CA. The anticipated base compensation range for this role will be $150,000 to $180,000. Compensation will be commensurate with the candidate's experience and local market rates. What You'll Do: Lead and scale Dr. Squatch's retail fulfillment operation across the U.S., CA, U.K., E.U., and AU markets with more on the horizon. Manage daily performance across our key B2B 3PL partners, ensuring optimal service levels, accuracy, and compliance with retailer requirements. Drive continuous improvement in fulfillment speed, cost, quality, and operational consistency. Partner with Planning, Inventory, Retail Sales, and Finance to support retail growth and new channel launches. Oversee retailer compliance (routing guides, OTIF, EDI, etc) and reduce chargebacks through operational rigor. Lead and develop a team of three direct reports with plans to expand as the retail channel grows globally. About You: 5+ years of experience in retail fulfillment, distribution, or supply chain operations. Proven success managing multiple 3PL partners and high-volume retail fulfillment. Experience handling master case replen and display programs. Deep knowledge of retail fulfillment vernacular (MABDs, OTIF, all the EDI doc numbers, etc) and freight modes (LTL, FTL, Consolidation). Expertise in major retailer compliance standards and routing guides across the grocery, club, mass, drug, convenience, specialty retail, value/liquidators, and military categories. Bonus: If you also have experience with international retail fulfillment (e.g., CA or UK). Strong capability to analyze compliance fines and deductions, mitigate the causes, and/or dispute the chargebacks when appropriate. A general understanding of tech integrations and order data flow. Strong analytical, process improvement, and KPI-driven leadership capabilities. Experience using a BI tool for analytical reporting. Preferably with Looker. Experience in high-growth CPG or omnichannel environments strongly preferred. Excellent communication skills and ability to work cross-functionally. Ability to work from our Los Angeles HQ on a hybrid schedule. Ability to travel as needed to visit 3PLs and co-manufacturers. #LI-BD1 #LI-HYBRID #LI-FULLTIME Who We Are: Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership. We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products! For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed. For Information regarding Data Privacy , please review ******************************* Unsolicited Resume Policy. Dr. Squatch ("DRSQ") employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ's Talent Acquisition team is responsible for all candidate presentations to our hiring managers. To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ's resume database will be considered property of Dr. Squatch. DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. DRSQ's Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.

About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932. Our work environment includes: Growth opportunities On-the-job training Safe work environment Job Description: The Route Sales position is primarily responsible for customer service as a Route Service Representatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participate in the overall development of the Customer Service Team. Works directly with the supervision of the Service Team Leaders and the Customer Service Manager. Requirements: • Understand the products, processes, and capabilities of ATM. • Continuous training programs for all service team members in the following areas: • Communicate efficiently with all pertinent departments. • Be a good listener to the customer and work team. • Flexible to the ever-changing market climate • Understand new products, pricing strategies, and other processes when appropriate. • Maintains and reviews service effectiveness records. • Assures that good housekeeping practices are maintained in service office area and vehicles. • Works with other Team Members to solve mutual problems. • Keep updated Route Notes (Route Notes should be updated every couple of months) • Renew all accounts where agreements are expired (If applicable). • Look for opportunities to grow routes (internally & externally). • Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day • Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route. • Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM. • Maintain good housekeeping practices in company vehicles and work area. • Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc. • Work well with others and have a Teamwork approach. • Maintain a good standing driving record. • Maintain a learning desire on a daily basis. • Must be able to problem solve while at accounts. Education: • High school diploma or equivalent (Preferred) Job Type: Full-time Salary: Starting at $25.00 an hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid training Referral program Retirement plan Vision insurance Schedule: 10 Hour Shift / 8 Hour Shift Day shift Evening shift Weekends Supplemental pay types: Commission pay Ability to commute/relocate: Long Beach 90804 : Reliably commute or planning to relocate before starting work (Required) Experience: Sales: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Class A License Work Location: In person American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Other duties as assigned. Additional Information

Benefits: Dental insurance Free uniforms Health insurance Make a difference today! We're hiring PART-TIME/FULL-TIME CALL CENTER REPRESENTATIVES! Are you an empathetic person who has a passion for helping others? Are you enthusiastic 'people-person'? Are you confident and adaptable person who can close the deal? You're on luck! We are looking for exceptional call center representatives that can register new customers and provide memorable experience to our existing customers over the phone. A Little About Us... Waterworks Aquatics is a premier swims school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Job Description: As a Call Center Representative, you will be the first point of contact for the majority of our families at Waterworks Aquatics. You are entrusted with providing a warm and memorable experience to all of our customers. You will also be responsible for closing the deal by registering new families over the phone. There will be NO cold calling required for this position. We interact with families who are already interested in our services. Primary Responsibilities: Ability to create relationships with new and existing families that lead to loyalty and customer retention. Convert leads into new customer registrations. Answer all incoming calls from customers and take appropriate action for each call. Follow and implement call flow scripts and disclosures on all calls. Encourage customers to purchase swim lesson packages by using a prepared script to reference important parts of what the company offers. Work effectively in a team environment to support achievement of lesson registration goals. Maintain high customer satisfaction ratings based on explicit criteria set by the company. Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution. Recommend additional services to customers by understanding their needs. Assist with outgoing call projects by deadline given. Actively participate in and pass various continual training and role play assignments by the deadline given. Provide effective rebuttals to customers who are looking to release their lesson schedule. General Qualifications: High School Diploma or Equivalent Must have a minimum of two years of customer service experience or one year of call center experience. Prior telephone sales experience preferred. Proficient in word and excel. Proficient in typing; at least 40 WPM. Must be open to working at least one weekend day and weekday evenings. Ability to "close the deal" and acquire new families. Ability to multi-task, prioritize, and manage time effectively. Open to coaching and training to increase customer acquisition performance. Must have strong communication skills over the phone. Must be able to showcase the ability to actively listen. Must have the ability to adapt and respond to different types if personalities over the phone. Must always remain professional and courteous with customers. Ability to handle a high number of incoming calls. A Few Other Things We Look At: People with a positive mindset who are fantastic team players. Someone who is confident, adaptable, ambitious and an achiever. People who are committed and reliable. Individuals who are open to receiving feedback and are always willing to learn. Someone who is respectful, outgoing and motivated. Join Our Team! ... Here's Why: Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We are constantly looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work. Additional benefits. We offer our part-time employees a benefit package that includes dental, vision, disability, 401K and sick pay. We also offer team appreciation days and other really cool events. And of course, free food throughout the year. Who doesn't like that?

Our team at Interconvey Pact possesses extensive expertise in app development, backed by years of experience in the industry. We have a deep understanding of the latest technologies, trends, and best practices, ensuring that we deliver top-notch solutions tailored to your specific requirements. Job Description As a Call Center Representative at [Company Name], you will play a pivotal role in delivering exceptional customer service experiences. You will be the first point of contact for our customers, providing information, resolving issues, and ensuring their satisfaction. We are seeking motivated individuals who are excellent communicators, problem solvers, and team players to join our dynamic team. Key Responsibilities: Customer Interaction: Handle inbound and outbound calls professionally and courteously. Assist customers with inquiries, concerns, and requests. Provide accurate information about our products/services and assist in resolving issues. Problem Solving: Identify customer needs and concerns, and proactively find solutions. Escalate complex issues to the appropriate department or supervisor when necessary. Use available resources, including knowledge base and training materials, to address customer inquiries effectively. Data Entry and Documentation: Accurately record and maintain customer information in our CRM system. Document customer interactions and outcomes. Generate reports as required by the team or management. Team Collaboration: Collaborate with team members to ensure a cohesive and supportive work environment. Share feedback and insights with colleagues and supervisors to continuously improve customer service processes. Qualifications Exceptional communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and composed in high-pressure situations. Basic computer proficiency and the ability to navigate CRM systems. Customer-focused with a positive attitude. Additional Information All your information will be kept confidential according to EEO guidelines.

Why We Exist and What We Do: At Dr. Squatch (******************* we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier! About the Role: Dr. Squatch is seeking a Head of Retail (B2B) Fulfillment to lead our global retail fulfillment strategy and team. This role owns retail fulfillment performance across multiple regions and 3PL partners while ensuring our retail partners receive accurate and on-time delivery in a cost-effective manner that supports our margin goals. With a strong retail fulfillment operation already in place, you will continue to develop scalable processes, optimize execution, deepen retailer compliance, and manage multiple direct reports. This role will report to the Senior Director of Fulfillment and Logistics. This is a full-time, hybrid role with company benefits based in Marina Del Rey, CA. The anticipated base compensation range for this role will be $150,000 to $180,000. Compensation will be commensurate with the candidate's experience and local market rates. What You'll Do: Lead and scale Dr. Squatch's retail fulfillment operation across the U.S., CA, U.K., E.U., and AU markets with more on the horizon. Manage daily performance across our key B2B 3PL partners, ensuring optimal service levels, accuracy, and compliance with retailer requirements. Drive continuous improvement in fulfillment speed, cost, quality, and operational consistency. Partner with Planning, Inventory, Retail Sales, and Finance to support retail growth and new channel launches. Oversee retailer compliance (routing guides, OTIF, EDI, etc) and reduce chargebacks through operational rigor. Lead and develop a team of three direct reports with plans to expand as the retail channel grows globally. About You: 5+ years of experience in retail fulfillment, distribution, or supply chain operations. Proven success managing multiple 3PL partners and high-volume retail fulfillment. Experience handling master case replen and display programs. Deep knowledge of retail fulfillment vernacular (MABDs, OTIF, all the EDI doc numbers, etc) and freight modes (LTL, FTL, Consolidation). Expertise in major retailer compliance standards and routing guides across the grocery, club, mass, drug, convenience, specialty retail, value/liquidators, and military categories. Bonus: If you also have experience with international retail fulfillment (e.g., CA or UK). Strong capability to analyze compliance fines and deductions, mitigate the causes, and/or dispute the chargebacks when appropriate. A general understanding of tech integrations and order data flow. Strong analytical, process improvement, and KPI-driven leadership capabilities. Experience using a BI tool for analytical reporting. Preferably with Looker. Experience in high-growth CPG or omnichannel environments strongly preferred. Excellent communication skills and ability to work cross-functionally. Ability to work from our Los Angeles HQ on a hybrid schedule. Ability to travel as needed to visit 3PLs and co-manufacturers. #LI-BD1 #LI-HYBRID #LI-FULLTIME Who We Are: Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership. We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products! For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed. For Information regarding Data Privacy , please review ******************************* Unsolicited Resume Policy. Dr. Squatch (“DRSQ”) employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ's Talent Acquisition team is responsible for all candidate presentations to our hiring managers. To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ's resume database will be considered property of Dr. Squatch. DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. DRSQ's Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.