Call Center Agent
Call center representative job in Visalia, CA
Job DescriptionDescription:
We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.
Answer incoming calls and respond to customer inquiries professionally.
Make outbound calls to follow up with customers, confirm appointments, or provide updates.
Provide accurate information regarding products, services, and company policies.
Resolve customer complaints efficiently and escalate complex issues when necessary.
Maintain a high level of customer satisfaction through positive interactions.
Update customer records and document call details in the system.
Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
Follow company guidelines and standard operating procedures.
Requirements:
Associates Degree or equivalent required.
Previous experience in a call center or customer service role preferred.
Excellent verbal and written communication skills.
Ability to handle a high volume of calls efficiently.
Strong problem-solving and active listening skills.
Familiarity with CRM software and basic computer proficiency.
Ability to work in shifts, including weekends and holidays if required.
Patience, empathy, and a customer-first attitude.
This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
Customer Service Representative
Call center representative job in Tulare, CA
Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.
Location: CA022 1231 N Cherry St, Tulare, CA 93274, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
Customer Service Representative
Call center representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.
Customer Service Representative
Visalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
Sales and Growth
Identify upsell and add-on product opportunities by asking probing questions to identify product need.
Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
Communication of product promotions to customers through outbound calls.
Record complete and accurate information on job leads through inbound calls.
Sales region main point of contact for general customer service requests.
Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
Other
Support ISR and ISA in providing written job quotes as needed
Support ISR and ISA in logging information in the Salesforce as needed
Answer inbound calls in a timely and professional manner; meeting customers expectations.
Regional point of contact for distributors and sales representatives
Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
Generate and processing of profoma invoices
Other projects and assignments as designated by Supervisor
Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
Demonstrate exceptional interpersonal communication and relationship building techniques.
Have the ability to work in a diverse and dynamic team environment.
Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
Solid aptitude for learning new tools, processes and techniques.
Exceptional verbal and written communication skills.
Strong organization skills.
Minimum Qualifications
Demonstration of the competencies and skills listed above.
Two or more years of experience in a customer service, sales or call center environment with increasing responsibility.
NDS product and business knowledge or experience in a similar industry.
Working knowledge of Syspro or similar ERP system.
Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
Ability to effectively work cross functionally.
Desired Qualifications
Bachelor Degree
Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
Insurance Customer Service Rep
Call center representative job in Clovis, CA
Job Description
Join a team that cares about our customers and you! Eugiene Marzette in Clovis, California, is looking for an experienced and committed individual to join our team as a Full-Time or Part-time Insurance Customer Service Rep. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.
Apply now
to join our team and begin a role with excellent career growth and earning potential.
Base hourly $17.00 to $20.00+ Based on Experience.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Base Salary Plus Commissions
Advancement Opportunities
Long-Term Career Growth
Mentorship with Established Agent
Pay Raise Opportunities
Paid Continuing Education
Licensing Assistance
Professional Work Environment
Evenings Off
Holidays Off
Paid Holidays
Bonus Opportunities
Weekends Off
Paid Sick Leave
Dental Insurance
Vision Insurance
Responsibilities
Process customer policy change requests.
Provide exceptional customer service and support.
Develop and maintain client relationships.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Provides on-going support to insurance clients as needed.
Requirements
A Property & Casualty insurance license is a Bonus, but will train if you do not have it.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Works well with other employees and is a team player with a positive attitude.
Bilingual, fluent in both English and Spanish is beneficial.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
Customer Service Representative
Call center representative job in Fresno, CA
Job DescriptionDescription:
At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you.
Why Join Us?
Be part of a trusted, established company
Enjoy a supportive, team-oriented work culture
Take pride in helping businesses stay fueled and focused
Bring your drive, reliability, and commitment to excellence-and let's brew success together!
What you'll be doing - The Role:
Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax.
Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion.
Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software.
Checks in with Route Drivers at the end of the workday and reconciles all customer funds received during deliveries.
Dispatches Service Technicians to respond to repair calls and coordinates service installations.
Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less.
Processes and applies payments to customer accounts
Communicates sales leads to appropriate branch personnel.
Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence.
Keeps records of customer interactions, processes customer accounts, and files documents.
Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure.
Solicits sales from customers during promotions.
What's in it for me? - The Benefits
Starting hourly rate of $17.00 - $22.00
401(k) and company matching
Medical, Dental and Vision Insurance
Employee Assistance Program
Flexible Spending Account
Life insurance
Paid vacation and sick time
9 paid holidays
Requirements:
What you'll bring - The Person:
High school diploma or equivalent
Past experience preferred
Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
HP Customer Sales Representative
Call center representative job in Clovis, CA
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyCustomer Service Representative
Call center representative job in Fresno, CA
Job Description
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Customer Service Representative
We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.
Job Responsibilities
Answer inbound service and supply calls from customers regarding copier/printer equipment.
Process and track supply orders, including toner and maintenance kits.
Create and dispatch service tickets to field technicians based on urgency and location.
Provide basic troubleshooting assistance to help customers resolve minor issues over the phone.
Maintain accurate records of customer interactions and service history in our system.
Follow up to ensure customer satisfaction and timely resolution of all requests.
Monitor incoming low toner notifications from our various cloud systems
Requirements and Skills
High school diploma or equivalent; some college preferred.
Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.
Strong communication skills-both verbal and written-with a professional phone manner.
Ability to multitask, stay organized, and handle high call volumes.
Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus).
Positive attitude and a team player.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Customer Service Representative
Call center representative job in Lost Hills, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1979
Station Address: 21981 Hwy 46, Lost Hills CA, 93249
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-ApplyAviation Front Desk Customer Service Representative
Call center representative job in Fresno, CA
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
Customer Service Representative - Entry Level
Call center representative job in Fresno, CA
We're hiring a motivated, people-oriented individual to join our growing Customer Service Team! This entry-level position is perfect for anyone looking to start a rewarding, purpose-driven career in the nonprofit or public outreach sector.
As part of our team, you'll represent nationally recognized nonprofit organizations, engage with the public at community events, and help raise awareness for meaningful causes. If you're energetic, enjoy face-to-face interaction, and want a career where your work truly makes a difference, we'd love to meet you!
Key Responsibilities
Serve as the first point of contact for donors, supporters, and community members
Communicate nonprofit missions, goals, and programs clearly and passionately
Build strong relationships to increase public awareness and donor engagement
Assist with planning and executing local outreach and fundraising campaigns
Represent nonprofit partners at community events, markets, and public spaces
Maintain a positive, professional, and compassionate attitude with every interaction
Qualifications
Excellent communication and interpersonal skills
Friendly, outgoing, and team-oriented personality
Passion for helping others and supporting charitable causes
Comfortable speaking with people in dynamic, fast-paced environments
No prior experience required - full paid training provided
Must be at least 18 years old and legally authorized to work in the U.S.
What We Offer
Competitive hourly pay plus bonuses and incentives
Paid training in customer service, marketing, and nonprofit outreach
Career growth opportunities in management, leadership, or campaign coordination
Travel opportunities for national nonprofit events
Supportive, inclusive team environment where your work makes a real impact
BDC Administrator/Customer Service Representative
Call center representative job in Fresno, CA
Dealership:L0029 Lithia Hyundai of FresnoLithia Hyundai of FresnoBDC Administrator (Customer Service Representative)
#1 Hyundai Dealer in Northern California
#6 Ranked in the Country for Best Dealership to Work For
Are you a motivated, customer-focused professional with a passion for the automotive industry? Do you thrive in a fast-paced environment where every call is an opportunity? If so, we want YOU to join our team!
What You Will Do:
Handle inbound and outbound calls, emails, and chats to assist customers with sales inquiries.
Schedule appointments and follow up with leads to drive showroom traffic.
Maintain accurate records in our CRM system.
Provide top-notch customer service while meeting performance goals.
What We Are Looking For:
Strong communication skills and a friendly, professional attitude.
Previous experience in a BDC/Call Center, or customer service role (Automotive experience, a Plus).
Ability to multitask and work in a team-oriented environment.
Basic computer skills and familiarity with CRM software.
We offer the best-in-class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The CA-based HOURLY range for this full-time position is $16.50 to $20.00, plus bonus opportunities.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Call center representative job in Fresno, CA
State Farm Insurance Agent located in Fresno, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jeff Singleton II - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Signing Bonus in the range of $250 - $1000
Requirements
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Ability to work in a team environment
Ability to make presentations to potential customers
Property and Casualty license (must have currently)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Call center representative job in Fresno, CA
Job Description
Sheila R Kamps Insurance Agency Inc.
Are you a detail-oriented, hard-working professional with a passion for customer service? Sheila R Kamps Insurance Agency Inc., a well-established insurance agency with over 20 years of excellence, is looking for a Customer Service Representative to join our dedicated team. We pride ourselves on providing service that exceeds our customers expectations and are seeking an individual who shares our commitment to excellence.
Why Join Us?
Opportunities for performance-based bonus as the agency grows
A positive and professional work environment
Opportunity for career advancement within a thriving agency
If you are a dedicated professional looking to grow within a well-established insurance agency, we would love to hear from you! Apply today and become part of a team that values integrity, excellence, and outstanding customer service.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Retirement Plan
Responsibilities
Job Responsibilities:
Answer incoming calls and assist clients with their insurance needs
Service existing insurance policies, including processing changes, renewals, and inquiries
Provide accurate quotes for new policies and assist potential clients in selecting the right coverage
Deliver exceptional customer service with a focus on professionalism, accuracy, and efficiency
Maintain accurate records and documentation to ensure compliance with industry regulations
Collaborate with team members to support agency goals and growth
Requirements
Qualifications:
Valid California Insurance License (Property & Casualty) required
Prior experience in customer service, preferably in the insurance industry
Strong attention to detail and excellent organizational skills
Ability to multi-task and work efficiently in a fast-paced environment
Strong communication and problem-solving skills
Proficiency in computer systems and insurance-related software is a plus
Commercial Lines CSR
Call center representative job in Fresno, CA
Job DescriptionDescription We're looking for a motivated and detail-oriented Account Representative / Assistant Account Manager to join our growing Transportation Department in our Fresno office. This is an excellent opportunity for someone with a few years of experience in an assistant-level role who is eager to build a long-term career in the insurance industry.
As a key member of our service team, you will support our Account Managers and learn the ins and outs of the transportation insurance sector. Your primary focus will be to assist with daily service tasks while developing the skills and knowledge needed to manage your own book of business. This is a dedicated training path designed to promote you to an Account Manager role within our team.
This position is based in our Fresno office. While we may consider a hybrid schedule, this is not a remote position, as we believe in the value of in-person collaboration and mentorship.
Key Responsibilities
Assist Account Managers with servicing a diverse book of transportation accounts.
Process endorsements, certificates of insurance, and other client requests.
Communicate with clients, carriers, and underwriters to resolve issues and gather information.
Maintain accurate client files and documentation in our agency management system.
Learn about various transportation sectors, including trucking and other specialized areas.
Support the team with administrative tasks as needed.
Skills, Knowledge and Expertise
You have 2+ years of experience in an assistant or similar support role, preferably within a professional office environment.
You are highly organized and have excellent attention to detail.
You are a clear and confident communicator, both written and verbal.
You are proactive, a quick learner, and dedicated to your professional growth.
You are comfortable working in a team-oriented environment.
Insurance industry experience is a plus, but not required.
Benefits
A clear and structured path to becoming a full-fledged Account Manager.
Dedicated mentorship and training from experienced industry professionals.
A collaborative and supportive team environment.
Competitive salary and benefits package.
Customer Service Representative
Call center representative job in Fresno, CA
Job Description · Answer incoming phone calls from residential and commercial customers, AHJ entities, PG&E/SoCal Edison, while maintaining a high level of customer satisfaction and phone etiquette as the initial point of contact with Apex General Inc and Electrical Power Source· Monitor and respond to emails from residential and commercial customers, AHJ entities, PG&E/SoCal Edison regarding project information, pertaining to work orders and service requests, document inquiries, and invoices. · Schedule/Coordinate appointments with customers for new service inquiries, sold services, or electrical issues. (Estimates, Diagnostics, Installations, Inspections) · Work with service estimators and material coordinators to coordinate and assign all service technicians to service appointments daily· Act as a liaison to relay information/updates, file applications, obtain permits and schedule inspections on behalf of customers regarding updates of services and appointments with appropriate electrical service providers (PG&E/SoCal Edison) and AHJ entities. · Coordinate and schedule a rotating on call schedule for weekends and holidays for service technicians· Answer phone calls when assigned for on-call coverage during after-hours and weekends.· Schedule and Dispatch on-call technicians · Calculate service costs to invoice customers and issue to appropriate AP dept or residential customer daily. · Enter service invoice and job record information in bookkeeping accounting system daily · Handle incoming and outgoing mail and deliveries
Not Necessary but is a +Knowledge of Service Titan
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Customer Service Representative - Medicare
Call center representative job in Fresno, CA
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Madera insurance agency today! Our reputable insurance agency seeks an exceptional insurance Medicare-lines customer service representative to join our team. Farmers Insurance-Israel Cortes Agency prides itself on our outstanding insurance products and customer service.
Benefits
Annual Base Salary + Bonus Opportunities
Dental Insurance
Vision Insurance
Hands on Training
Flexible Schedule
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Paid Holidays
Paid Vacation
Responsibilities
Immediately greet all customers entering the office in a friendly and helpful manner
Provide exceptional customer service and support
Understanding prospects' needs and identifying sales opportunities
Establish client relationships and follow up with clients as needed
Verify phone numbers and email addresses with each customer contact and update customer information.
Schedule appointments for sales staff to meet prospective customers
Supporting sales team in achieving high sales targets
Uphold the wants and needs of your customers
Meet new business production goals and objectives as established
Process customer policy change requests
Return all phone messages promptly
Maintain knowledge of new products and services
Develop and maintain client relationships
Follow up with customers to ensure satisfaction, respond to queries, and solve or refer problems
Schedule appointments for sales staff to meet prospective customers
Work independently and as part of a team
Assess and identify the wants and needs of your customer(s) over the phone
Participate in regular team meetings and brainstorming sessions
Attend training and continuing education courses
Requirements
Possess an upbeat, positive, and enthusiastic attitude
Must be motivated and determined
Proven track record of trustworthiness, dependability, and ethical behavior
Be a great self-starter with a sense of urgency
Strong communication skills (oral and written)
Excellent interpersonal skills
Professional phone and email etiquette
Strong work ethic and leadership skills
A Health and Life license is preferred but not necessary
Customer Service Representative (Order Processing Specialist)
Call center representative job in Fresno, CA
Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment.
SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties.
DUTIES:
1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs
2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer
3. Input order onto the Telephone Order Pad and enter data into the computer.
4. Submit shipping instructions, release empty rail cars and file claims with the railroad online
5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary
6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer.
7. Plan and direct the activity involved in the movement of inbound and outbound freight
8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods
9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees
10. Review account receivable and customer payment history to:
a) Ensure product is not shipped to customers with overdue accounts, without company President's approval
b) Verify that payment terms offered to customer remain appropriate
c) Contact past due accounts for payment status
d) Deduct incoming payments on weekly Accounts Receivable report.
11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including:
a) Recommending type of packaging or labeling needed for order
b) Follow up on orders to ensure delivery by specified dates.
c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs
12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer
13. Receive and research customer complaints
14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. Prepare
Export papers & email to customers, Customs and carrier
15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval.
Notify Quality Control, Shipping and Production Departments when approved
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16. Maintain files of order documentation, invoices, freight rates, correspondence, etc.
17. Compile statistics and prepare various reports as directed by management
18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured
19. Perform all other duties associated with Customer Service
20. Log shipments off customer contracts
21. Prepare daily and weekly inventory, daily shipping schedules.
ADDITIONAL DUTIES:
1. Perform other duties which may be assigned by the President.
2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred.
1. Education and Experience
High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable.
2. English Language Skills
Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing.
3. Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.
4. Reasoning Ability
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.
5. Other Requirements
Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch.
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Call center agent
Call center representative job in Fresno, CA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Trainees will be full time for 3 weeks for training then
revert to Part time until the end of the temp assignment. We do offer
more hours as business needs dictate and space is available. Call center
is open M-F until 7pm. Training will be 830-5pm (3 wks) then their
shift will be 130-7pm M-F
Call center 1 year Customer Service, can be retail or fast food. Must have PC skills and be able to mutli-task.
Call center requires:
Must also be bilingual in any of the following languages:
Cantonese
Mandarin
Tagalog
Korean
Japanese
Vietnamese
GED or equivalent
Additional Information
$14hr
4 months
Customer Service Rep - Manufacturing Company
Call center representative job in Fresno, CA
TempToFT
Customer Service Rep - Manufacturing
Expanding Fresno manufacturer has an immediate opening for a Customer Service Rep to act as account manager to specific customers in building lasting relationships with the company to increase customer loyalty.
Ideal candidates will have a minimum of 4 years of experience working in a Customer Service, Administrative or Purchasing role in a manufacturing company. Excellent communication (written and verbal) skills are vital along with advanced computer skills. A working knowledge of JDE , Salesforce or CRM software is preferred. The ability to establish and maintain interpersonal business relationships with customers, co-workers and vendors is a must.
Duties for this position include handling incoming calls from customers, entering verbal, faxed or EDI purchase orders, assisting with product related questions, assisting with shipping questions, keeping accurate notes and call logs along with various other related responsibilities. This is a direct hire position, with a salary range of $16-18 per hour or more depending on experience.
Company is known for their competitive salaries, their rewarding work environment and retaining amazing staff. Everyone who works in this customer service department loves working there and the reason for the opening is because someone took a promotion.
If you have 4 years of experience working with customers at another manufacturing company and you're ready to take the next step in your career, this is a job that you should apply to!
Please email your resume to rebecca@hireupss.com and reference "Customer Service Rep - Manufacturing" in the subject line. I would be happy to review your resume and have a personal conversation with you about your experience. Keep in mind if you are confidentially looking, that I have 12 years of career/recruiting experience and will keep any information that you share with confidence.
Look forward to hearing from you!
Locally owned and operated, while expanding throughout the Central Valley (including Merced, Madera, Fresno, Visalia and Bakersfield areas), we are dedicated to serving our clients and applicants with the most comprehensive and professional level of service because we strive to serve you the best out of any recruitment service in our area.
You may also apply on our website at http://hireupss.com and keep up to date by “liking” us on Facebook at http://facebook.com/hireupss. Rate us on Indeed at: http://www.indeed.com/cmp/Hire-Up-Staffing-Services
We are confident you will find our service is a step Hire Up from the rest!
Customer Service Rep(08553)
Call center representative job in Dinuba, CA
Job Description ABOUT THE JOB - As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. -As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours.
-As a CSR you will be required to:
Uphold Domino's standards of grooming, uniform, and appearance.
Answer Phone calls
Customer Service, interact with customers (Smile)
Promote pizza products and specials
Collect cash and credit card payments
Memorize procedures and recipes
Exhibit a sense of URGENCY when answering phones or helping carryout customers
Clean, sweep, mop, lift to 20 pounds, climb ladders
Operating pizza oven, and properly boxing products for delivery or carryout
Contribute to and promote an atmosphere of teamwork, energy, and fun.