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  • Insurance Customer Service Sales Representative

    Adam Roux Insurance Agency

    Call center representative job in Binghamton, NY

    About Us Adam Roux Insurance Agency has offices in Binghamton and Liverpool, NY, serving clients for over 19 years. We value teamwork, personal growth, and a fun, supportive work environment. Enjoy daily incentives, weekly bonuses, and paid time off while building your career with a team that rewards hard work and dedication. Job Description We're looking for a Customer Service Sales Representative who is friendly, motivated, and great with people. You'll be the first point of contact for clients, answering questions, providing guidance, and helping them find the right insurance coverage. This is a Monday-Friday position offering $23/hour ($47,000/year) with daily bonuses. Add in monthly commissions and bonuses to have a total first year earning potential up to $60,000. We provide full training, ongoing support, and benefits including health insurance and PTO. If you want to grow in a rewarding, team-oriented environment, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Earn Extra PTO Office Equipment Provided Work-Life Balance Mon-Fri Schedule Career Growth Opportunities Continuing Education Opportunities Hands on Training Professional Work Environment Health Insurance (Employer pays 50%) Health Insurance Responsibilities Build strong relationships with potential clients to maintain and grow customer loyalty. Advise clients on suitable insurance policies depending on their needs and objectives. Actively listen to the clients objections and concerns. Address their concerns carefully, clearly, and professionally. Continue to look for and recognize opportunities to cross-sell/account rounding. Update and Make changes to insurance policies as needed. Process premium payments. Issue Insurance Documentation (COI, ID cards, etc.) Handle confidential information with discretion and follow established protocols. Requirements Property and Casualty License is a bonus. 1+ years experience in sales/customer service is a bonus Experience in insurance is a BONUS! Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills. Proficient in Microsoft Office Suite Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication. A career-minded go-getter able to work independently to hit targets and collaborate with team members.
    $47k-60k yearly 10d ago
  • Customer Service Representative

    Fenix Parts 3.9company rating

    Call center representative job in Elmira, NY

    Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise. Job Snapshot: * 5-day work week. * Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles. * Maintain relationships with coworkers and customers * Arrange vehicle pickups from customer homes and businesses. * Mark and ring out parts * Load or Unload parts operating a forklift * Maintain awareness of inventory levels and top sales parts * Open communication with supervisors to maintain site-specific needs. What We Offer: * Competitive Compensation: Attractive earnings with growth potential. * Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options. * Work-Life Balance: Enjoy a stable day shift schedule * Professional Development: Opportunities for advancement in a growing company. * Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer. Requirements: * High School Diploma or equivalent * Excellent computer skills * Excellent communication skills * Strong math skills * Knowledge of auto parts and vehicles Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here! Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
    $30k-38k yearly est. 45d ago
  • Customer Service Representative

    Amphenol Corporation 4.5company rating

    Call center representative job in Sidney, NY

    The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $42,000 - $55,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future
    $42k-55k yearly 21d ago
  • Customer Service Representative

    Genson Overhead Door

    Call center representative job in Locke, NY

    Come join our team and open the door to an amazing career at Genson Overhead Door! We have an immediate need for a Customer Service Representative at our Locke, NY location. Genson Overhead Door is one of New York's leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs. Summary The Customer Service Representative is the primary liaison between Outside Sales, Outside Service and the inside office. This office position provides service, sales, & marketing assistance to the entire company. You will be the primary point of contact for our customers, delivering exceptional service and support across various communication channels, including phone, email, and live chat. Your role will involve addressing customer inquiries, resolving issues, and providing information about our products & services in a professional and empathetic manner. This role is essential in maintaining the company's reputation for outstanding customer service and ensuring that our customers have a positive experience with every interaction. Duties Answering phone calls - this position is first in line to answer phones during standard business hours of 7:30am to 4pm. Handling basic customer service inquiries and effectively resolving issues or escalating them to the appropriate personnel. Helping customers place orders and recommending best products and/or services to fulfill their needs. Scheduling service requests from customers and confirming appointments. Maintaining a thorough understanding of all company products & services to provide accurate information and guidance to customers. Collaborating with other administrative staff to ensure smooth office operations and customer & client satisfaction. Accounts receivable processing Assisting walk-in customers with inquiries and orders for parts over the counter. Conduct follow-up calls to customers to ensure satisfaction and address any concerns. Assist with filing and other administrative tasks as needed to support office operations. Qualifications High school diploma or equivalent (GED). Must have reliable transportation to and from work. At least one year experience in customer service role. Experience in handling incoming orders, processing shipments, and ensuring timely delivery. Proficiency in scheduling appointments and managing service requests from customers. Skilled in Microsoft Office Suite, Teams, and Outlook Email Skills Teamwork-centric mindset with a collaborative attitude towards achieving department and company goals. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent interpersonal and communication skills to interact with customers professionally and handle customer inquiries effectively. Attention to detail and organizational skills. Order processing and shipment management. Appointment scheduling and time management proficiency. Excellent problem-solving abilities. Logistical support and coordination capabilities. Work Conditions Climate controlled, office environment Continuous sitting at workstation as well as frequently moving throughout office and warehouse/operational spaces. Repetitive hand and wrist motion, use of computers and internal office equipment Benefits We are proud to offer a robust benefits package to our team members including: Competitive pay Medical, dental, and vision insurance with multiple plan options Short- and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Hospital Indemnity 401(k) with employer match Generous Paid Time Off (PTO) Paid holidays Team member recognition & reward programs Employee discount on products & services Core Values At Genson Overhead Door, we base our actions on the following core values and request the same from all team members: Teamwork - we operate as a team and succeed together. Grit - we have the courage, strength, and character to persevere. Sincerity - we are transparent and trustworthy. Development - we strive for continuous improvement, both professionally and personally We are an (EOE) Equal Opportunity Employer. Salary Description $19.00 to $22.00 per hour
    $19-22 hourly 60d+ ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Call center representative job in Big Flats, NY

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $18-$22/hour depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $18-22 hourly Auto-Apply 60d+ ago
  • Customer Service Representative I

    Amynta Agency

    Call center representative job in Binghamton, NY

    We're thrilled that you are interested in joining us here at the Amynta Group! Customer Service Representative A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing all lines of commercial insurance in accordance with quality and service standards developed by the agency. He/she will be responsible for processing policies and policy changes, billing policyholders, answering calls/emails, client follow-up and assisting in the growth of the business. Essential Duties and Responsibilities: The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must. • Day to day service of assigned accounts including binders, certificates, policies, endorsements, audits • Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities • Handle service requests including coverage questions, billing questions, change requests and general advice that require timely, courteous and knowledgeable responses • Maintain a cordial and effective relationship with clients, co-workers, carriers and other business contacts • Complete other tasks as directed by agency management Qualifications: A minimum of 3 years of previous experience as a Commercial Lines CSR with insurance company interactions, Associate's Degree preferred Knowledge of Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat Knowledge of AMS360 & ALIS a plus Strong professional communication skills, both written and verbal Ability to understand and analyze commercial lines insurance coverages, forms and policies Excellent organization and time management skills Ability to accurately process many tasks in a deadline driven environment Must demonstrate a “can-do” attitude by taking initiative, being enthusiastic, flexible and dependable The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Glyph Technologies

    Call center representative job in Cortland, NY

    Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $31k-40k yearly est. 24d ago
  • Transfer Center Associate - Per Diem

    Cayuga Health System 4.7company rating

    Call center representative job in Ithaca, NY

    Job Description Transfer Center Associate - Per Diem Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. The Transfer Center Associate plays a key role in facilitating seamless patient transfers between hospitals, working closely with RNs, physicians, and EMS teams. They leverage strong communication and organizational skills to manage transfer requests, arrange appropriate transportation, and ensure all required documents and patient details are accurately recorded. This position is essential in supporting exceptional care and ensuring smooth transitions for patients. Roles and Responsibilities: Builds trusting, professional relationships with referring parties, providing empathetic and exceptional customer service to address patient transfer needs effectively. Coordinates and facilitates hospital transfers, ensuring compliance with EMTALA laws, hospital policies, and proper levels of care. Collaborates with physicians, nurses, Administrative Supervisors, and Patient Access teams to secure clinical information, assign beds, and initiate patient registration before transfer. Ensures accurate documentation of transfer requests, capturing patient demographics, clinical details, provider information, and payer authorizations in the electronic medical record. Coordinates transportation logistics, including ground and air transport, while keeping all stakeholders informed of updates or changes impacting the transfer process. Required Skills and Experience: High School Diploma or equivalent experience Basic Life Support (CPR) Certification to ensure immediate patient care when necessary. Exceptional organizational and time management abilities, enabling efficient coordination of patient transfers and adherence to legal standards. Functional understanding of EMTALA law and CMS guidelines, ensuring compliance with all legal requirements during patient transfers. Outstanding customer service and communication skills, fostering trust and professional relationships with patients, families, and healthcare teams. Proficiency in electronic medical records and payer authorization processes, ensuring accurate documentation and seamless transfer procedures. Preferred Skills and Experience: Regularly operates a computer keyboard and other office equipment, requiring precise coordination and control. Occasionally transports items weighing up to 40 pounds, such as boxes, equipment, or IV solutions, positioning them as needed. Moves within the workspace to access various areas, including low shelves and file drawers, which may involve bending, stooping, or kneeling. Remains in a stationary position, whether sitting or standing, for extended periods during work hours. Capably uses all necessary job-related equipment to perform essential functions effectively. Physical Requirements: Regularly operates a computer keyboard and other office equipment, requiring precise coordination and control. Occasionally transports items weighing up to 40 pounds, such as boxes, equipment, or IV solutions, positioning them as needed. Moves within the workspace to access various areas, including low shelves and file drawers, which may involve bending, stooping, or kneeling. Remains in a stationary position, whether sitting or standing, for extended periods during work hours. Capably uses all necessary job-related equipment to perform essential functions effectively. Location and Travel Requirements: Initially onsite at Cayuga Medical Center in Ithaca, NY moving to Montour Falls, NY in 2025 2 On / 2 Off Schedule Rotation 7a-7p, 7p-7a or 11a-7p Pay Range Disclosure: $20.50 to $26 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at **********************************. Job Posted by ApplicantPro
    $20.5-26 hourly Easy Apply 13d ago
  • Customer Service Representative

    Weitsman Recycling

    Call center representative job in Binghamton, NY

    Weitsman Recycling is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for all customers interacting with our recycling facilities. Responsibilities: Customer Assistance: Assist customers in person, over the phone, and via email with inquiries, requests, and concerns related to recycling services, pricing, and procedures. Provide accurate and timely information to address customer needs effectively. Order Processing: Process orders for recycling services, including scheduling pickups, issuing containers, and arranging transportation as needed. Ensure that customer requests are fulfilled promptly and accurately. Billing and Payments: Handle billing inquiries, process payments, and reconcile customer accounts. Maintain accurate records of transactions and ensure that customer invoices are processed in a timely manner. Issue Resolution: Address customer complaints and resolve issues in a professional and courteous manner. Investigate problems, escalate complex issues to appropriate departments, and follow up with customers to ensure satisfaction. Sales Support: Assist with sales inquiries and promotions, providing product information and pricing quotes to potential customers. Collaborate with sales team members to generate leads and expand the customer base. Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Prepare reports on customer feedback, trends, and satisfaction levels to identify areas for improvement. Quality Assurance: Ensure that all customer interactions adhere to company policies, procedures, and quality standards. Strive to deliver exceptional service that exceeds customer expectations and contributes to overall customer loyalty and retention. Qualifications: High School diploma or equivalent; additional education or training in customer service is a plus. Must be available to work a minimum of 40 hours and weekends. Previous experience in customer service or a related field preferred. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with customers. Proficiency in computer applications, including Microsoft Office and customer relationship management (CRM) software. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. Problem-solving skills and the ability to remain calm and composed under pressure. Benefits: Competitive pay rates Health and dental insurance 401(k) retirement plan Paid time off Opportunities for career advancement and professional development Pay rate: $17.00
    $17 hourly 60d+ ago
  • Captain - Customer Service

    Daveandbusters

    Call center representative job in Johnson City, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - Teller

    Ny Community Financial LLC

    Call center representative job in South Hill, NY

    Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area's largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: Provide superior customer service with new and future customers Process financial transactions, including cashing checks & issuing money orders Educate customers on all product offerings Open & close the store (along with our Security team) Perform job according to our policies and procedures REQUIREMENTS: Superior customer service skills Honesty, Enthusiasm, Accountability, Respect & Teamwork High School Diploma or GED Verifiable work history; two years cash handling experience in a retail or banking environment Able to commit to Full Time flexible hours, Monday - Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: Retail sales experience Banking experience Customer service experience Bilingual (English & Spanish, e.g.) COMPENSATION: Highly competitive starting rate with three salary reviews in first 22 months Paid training from Day One Annual bonus eligibility BENEFITS: Medical and Dental insurance Disability coverage Company-paid Life Insurance, AD&D Paid Time Off first year Bonus Eligibility COMPANY-MATCHED 401(K) PLAN Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren't Average; They're AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer
    $31k-40k yearly est. 15d ago
  • Customer Service Representative - State Farm Agent Team Member

    Nicholas Romo-State Farm Agent

    Call center representative job in Ithaca, NY

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Service Representative Service & Sales Focus The Romo Agency State Farm Insurance Deliver exceptional service. Drive results. Grow your career. The Romo Agency is seeking a motivated and customer-focused professional who understands that every service interaction is also an opportunity to sell and strengthen relationships. As a Customer Service Representative, youll handle client needs with care while identifying coverage gaps, recommending products, and ensuring every customer receives personalized protection and value. This is a fully licensed position (Property & Casualty and Life & Health required). If you are not yet licensed, we provide full support to help you obtain your licenses. What Youll Do Respond to customer inquiries, billing questions, and policy updates with professionalism. Conduct policy reviews and identify opportunities for additional or upgraded coverage. Manage claims follow-up, renewals, and account maintenance. Educate customers about insurance options and make confident product recommendations. Maintain accurate client records and follow up to ensure satisfaction. What You Bring Excellent communication and relationship-building skills. A strong service mindset with proven sales ability. Confidence in presenting and recommending insurance products. Detail-oriented and organized with the ability to multitask. Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support. Why Join The Romo Agency Competitive base pay plus commissions and bonuses. Licensing support and paid training provided. Career advancement opportunities in a growing agency. Supportive, team-driven culture that values initiative and achievement. The chance to make a meaningful impact helping clients protect what matters most. If youre a relationship-builder who loves delivering great service and driving sales success, apply today to join The Romo Agency.
    $31k-40k yearly est. 9d ago
  • Personal Lines Producer/CSR Full time

    Aw Burchell Agency Inc.

    Call center representative job in Ithaca, NY

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Job Description The Personal Lines Producer/ CSR at AW BURCHELL AGENCY INC is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance. Qualifications: insurance license required to be obtained in the first 6 months. Possess a valid drivers license and a source of reliable transportation. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base. Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems.
    $31k-40k yearly est. 22d ago
  • Insurance - Licensed Customer Service Representative

    Kolcun Insurance Agency, Inc.

    Call center representative job in Vestal, NY

    Job Description Be mentored by the best! We're a successful and established company that cares about our employees and clients. We are looking for an experienced, enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today! Benefits Annual Base Salary Based on Experience Health Insurance Paid Time Off (PTO) Retirement Plan Profit Sharing Bonus Opportunities after 1 year Mon-Fri Schedule Career Growth Opportunities Responsibilities Answer the phone and direct calls and messages to appropriate staff Immediately greet all customers, entering the office, in a friendly and helpful manner Take payments from clients Provide billing service and billing changes for clients Process customer minimal policy changes Assist licensed agent with policy services Attach client files and/or notes in management system Follow up with customers Requirements Personal lines P&C license Possess an upbeat, positive, and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Strong communication skills, both oral and written. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
    $31k-39k yearly est. 5d ago
  • Customer Service Representative - Vestal Veterinary Hospital

    Encore Vet Group

    Call center representative job in Vestal, NY

    Be the first smile they see. The voice they trust. The heart of our front desk. At Vestal Veterinary Hospital, we're more than just a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. Why you'll love us: * Family & Team First - We treat every pet like family and value every team member like gold, creating a supportive and caring environment. * Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion. * Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together. What you'll be doing: * Greeting clients with warmth and professionalism, in person and on the phone. * Scheduling appointments and managing daily workflow. * Answering questions and providing clear, compassionate client education. * Maintaining accurate records and updating patient files. * Supporting the veterinary team with communication and coordination. * Processing payments and checking clients in and out. * Helping to ensure a calm, organized, and welcoming lobby experience. You are... * A people person who loves to create great experiences from the first phone call to the final tail wag. * Organized and detail-obsessed, keeping appointments, records, and communication running smoothly. * A master multitasker who stays cool and kind even during the busiest times. * Tech-savvy and confident navigating digital systems and patient charts. * Calm, clear, and compassionate, especially when pet parents are stressed. * Eager to grow your skills in a hospital that values professional development and team culture. What's in it for you? * Competitive pay, based on experience * Medical, dental, vision, and life insurance (some plans include free outpatient mental health care) * Generous CE allowance + paid CE time * Uniform allowance * Pet care discounts for your personal pets * PTO, floating holidays, parental leave, and military leave * A robust Employee Assistance Program (from finances to wellness and everything in between) * Access to Encore Vet Group's library of training, CE, and career development resources * A 401(k) with up to 5% company match. Want to work somewhere you can grow, belong, and be part of something special? Apply today! Check us out: ***************** Vestal Veterinary Hospital is proud to be partnered by Encore Vet Group - see what that means for you: ***************** Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn't happen without these key ingredients. Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love - caring for animals while advancing your career.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(03400) - 753 Maple Ave.

    Domino's Franchise

    Call center representative job in Elmira, NY

    Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
    $31k-39k yearly est. 5d ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Call center representative job in Elmira, NY

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $31k-39k yearly est. 15d ago
  • Powersports Parts Customer Service Representative (Pine City, NY - Elmira Area)

    Curren RV Sales

    Call center representative job in Elmira, NY

    Curren Powersports is a family owned and operated dealer in Pine City, NY. We carry a variety of products including ATVs, SXSs, Motorcycles, Compact Tractors, Utility Trailers, Dump Trailers, Equipment Trailers, Cargo Trailer, and Car Trailers. We have an opening for a Powersports Parts Customer Service representative to help support our growing ecommerce operations. The right candidate has excellent customer service and phone skills and has knowledge of all components used in ATVs and Side-by-Sides. Candidates must have reliable transportation. Must be able to work independently as well as part of team. You will assist local customers in store while also providing support to customers all over the country via phone, live chat, and email. Pay is hourly and based on experience. Essential Job Functions: Provide customer assistance by phone, email, live chat, and over the counter Utilize computers to search diagrams and manuals for the correct part Assist customers with placing orders Assist customers with order issues such as returns, shipping damage, incorrect shipments Ensure a positive relationship with customers continues through friendly, knowledgeable, and helpful staff Assist in warehouse with occasionally stocking shelves, picking and packing orders Assist in parts department with stocking shelves, assisting walk in customers, running cash register (knowledge Compact Tractor or Utility Trailer parts helpful) Ensure the parts department is swept and dusted regularly; ensure that all inventory is fronted and presentable; maintain a clean and organized work area Prepare and process purchase orders Assist in maintaining inventory, pricing, cost, bin locations, etc.; assist in matching vendors invoices with packing slips Conduct cyclical inventories Assist in maintaining website product information (photographing parts, uploading information, editing descriptions) Assist service techs in finding need parts and charging to the repair order Essential Job Skills: Customer Service or Retail Experience Knowledge of ATVs, SXSs, UTVs a must. Knowledge of Trailers or Compact Tractors, a plus! Good understanding of engine and other powersports parts Personable, Good listener, Detail oriented Good sales skills Problem solver Good telephone manner and customer service skills Self-motivated and able to work under minimal supervision Ability to work as an individual as well as part of a team Takes direction well, coachable The ability to read service manuals/schematics/diagrams Intermediate computer skills Able to learn and recognize parts and identify needed replacement parts Able to work most Saturdays (Flexible day off - usually Tue, Wed, or Thr) Prolonged periods of standing, stooping, crawling, and bending May lift up to 50 lbs; May lift heavier objects in team or with assistive devices Benefits: Individual Health, Dental, & Vision Insurance (Family coverage available.) Paid Time Off - Vacation, Holidays, Personal, and Sick 401K Plan with 3% Company Contribution Curren Powersports is family owned and operated Powersports dealership located in Pine City, New York (minutes from Elmira). We are a Top 10 CFMoto USA Dealer and operate the leading CFMoto Parts website in the USA. Our parts department is increasingly shopped by our growing customer base and is key to keeping our expanded service department moving.
    $31k-39k yearly est. 60d+ ago
  • Member Solutions Representative

    CFCU 3.3company rating

    Call center representative job in Ithaca, NY

    Beginnings Credit Union (Beginnings) is in search of a skilled Member Solutions Representative. This individual will provide prompt, friendly, professional, accurate service to members who contact the credit union using various methods. This person will educate, sell, and refer products and services, highlight promotions, address inquiries, while providing the member with positive experience. The position is hybrid/remote with a requirement to be located within 100 miles of Ithaca, NY. Requirements & Responsibilities: * Provide outstanding service to members through various inbound and outbound channels including phone calls, video calls, email and other channels as developed. * Work efficiently to assist members in a calm, polite, and professional manner. * Responsible for member satisfaction by addressing all financial needs related to products, services, technologies, and transactions with accuracy and in a timely manner. * Resolve member issues and concerns within the position's level of authority and in accordance with Credit Union's policies. * Direct members to the appropriate resource and/ or Supervisor when a solution is outside the scope of the Member Solution Rep I's authority or responsibility. * Successfully completes all training and keeps abreast of company policy changes * Participate in Saturday rotation and works additional hours for special projects. * Meet or exceed sales or referral goals as an individual and collaboratively with the team. * Perform other job duties as assigned by manager. Desired Skills and Experience: * Zero to six months of similar or related experience. * High school education or equivalent. * To provide prompt accurate, and professional service to all members and potential members through multiple platforms. * To be available for member inquiries through various communication methods. * To process member transactions accurately and in accordance with Beginnings policy and procedures. * To maintain a positive attitude and a spirit of teamwork. * To successfully sell and refer credit union products and services. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1
    $31k-35k yearly est. 60d+ ago
  • Customer Service Rep(03434) - 252 Oakwood Ave

    Domino's Franchise

    Call center representative job in Elmira, NY

    The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 8d ago

Learn more about call center representative jobs

How much does a call center representative earn in Union, NY?

The average call center representative in Union, NY earns between $27,000 and $44,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Union, NY

$35,000
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