Call center representative jobs in Virginia Beach, VA

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay: $15/hour during training and $16/hour after training - please note this rate may be below your state's minimum wage. Consider this when applying. Some overtime may be required. Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! About the Role As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. Requirements: We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: * Previous call center experience with high-volume calls * Experience with healthcare or employer benefits (highly preferred) * Keyboarding and MS Office proficiency * Basic computer knowledge (command prompts, shortcuts, troubleshooting) * Excellent verbal and written communication skills * Strong problem-solving skills * Ability to multitask effectively * Ability to work independently with minimal supervision * High school diploma or GED * Successful background check & drug test (includes education and employment verification) * Must be 18 years of age or older Key Duties: * Help participants understand plan options and provisions * Respond to client inquiries via phone and web * Complete customer-related transactions with limited supervision * Meet accuracy and timeliness standards * Document calls thoroughly in the case management system * Complete callbacks promptly and escalate when necessary * Follow call center policies, procedures, and performance metrics * Provide guidance on required forms and next steps * Comply with all company policies and standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay rate for this role is $15.00-$16.00 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Are you energetic, personable, and driven to succeed? We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a remote position-you'll work in a lively, supportive team environment where your communication skills and positive attitude will help you succeed. You'll be speaking with homeowners who have already contacted us about their window and door replacement needs. Your role will be to learn about their situation, explain the value of an in-home consultation, and schedule an appointment with one of our Sales Consultants. What We Offer: Competitive hourly pay: $17.00/hour plus uncapped performance bonuses Full-time and Part-time hours available Fun and fast-paced team atmosphere All warm leads - absolutely no cold calling Growth opportunities within the company Full-Time: Monday-Friday, 11:30am-7:00pm, plus every other Saturday, 9:00am-3:00pm (with one alternating weekday off) Part-Time: Monday-Friday, 2:00pm - 7:00pm, plus every other Saturday, 9:00am-3:00pm (with one alternating weekday off) We're Looking For People Who Are: Outgoing, friendly, and approachable Comfortable speaking with the public Professional, with a clear and courteous speaking voice Computer savvy and comfortable using call center software Experienced in a call center or customer service environment Skilled at handling objections and staying positive under pressure Motivated to earn bonuses based on performance Energized working in a team Full-Time Employee Benefits: Medical, vision, and dental insurance 401(k) and profit sharing Paid time off (PTO) Life insurance Positive company culture with team support and ongoing training If you're looking for a role where your personality and communication skills can help you succeed-and where your hard work truly pays off-we want to hear from you. Apply today and take the next step in your career!

ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay: $16/hour Pay is $16/hour which may be below your state's minimum wage. Please take this into consideration when applying. Some overtime may be required. Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! About the Role As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. Requirements: We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: Previous call center experience with high-volume calls Experience with healthcare or employer benefits (highly preferred) Keyboarding and MS Office proficiency Basic computer knowledge (command prompts, shortcuts, troubleshooting) Excellent verbal and written communication skills Strong problem-solving skills Ability to multitask effectively Ability to work independently with minimal supervision High school diploma or GED Successful background check & drug test (includes education and employment verification) Must be 18 years of age or older Key Duties: Help participants understand plan options and provisions Respond to client inquiries via phone and web Complete customer-related transactions with limited supervision Meet accuracy and timeliness standards Document calls thoroughly in the case management system Complete callbacks promptly and escalate when necessary Follow call center policies, procedures, and performance metrics Provide guidance on required forms and next steps Perform additional duties as assigned Comply with all company policies and standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay rate for this role is $16.00.

Job DescriptionDescription: Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice. Acts as a full-time operator on a one or multi-position switchboard. Handles complaints and difficult problems arising out of the operation of the switchboard. Provides callers with routine non-technical information and refers to other questions to proper persons. Performs related clerical/typing responsibilities associated with the switchboard. Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System) Implements regulations and directives regarding the provision of switchboard services. Requirements: ANSWER AND PROCESS ALL INCOMING CALLS The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order. Incoming calls shall be routed appropriately throughout the facility. The candidate shall receive collect calls, only if authorized and obtain and record time and charges. The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios. The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors. The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible. The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS). The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension. JOB KNOWLEDGE The candidate shall have an understanding of Federal Telecommunications System (FTS) A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones. Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit. Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees. Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them. Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office. EQUIPMENT Intellidesk Console Keyboards NEC DT300 or DT700 Telephones Various paging and alarms systems (Symplex Alarm System) Basic Siemens Optiset Swiss phone voice pager EDUCATION, TRAINING, AND EXPERIENCE Completion of Secondary School is required Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required. BENEFITS Health benefits (Health Insurance Services) Vacation and Holiday Workers' compensation

Full-Time Call Center Agent Ruby is dedicated to creating personal connections that empower businesses to thrive. We are seeking a full-time (40 hrs per week) Call Center Agent to act as a Virtual Receptionist, providing the friendly, professional voice our customers depend on. Your responsibilities will include managing incoming calls and website chats with skill. Since we deliver exceptional service 24/7, 365 days a year, this role requires availability to work a weekend day and holidays. This is an in-office position at either our Chesapeake, VA, or Virginia Beach, VA location. *All interviews will take place at our Chesapeake office. What You'll Do This role is perfect for a customer service professional who thrives in a fast-paced, high-call-volume environment and is dedicated to consistently creating exceptional experiences. You will be responsible for skillfully handling incoming calls and chats while maintaining adherence to service quality and performance expectations. Success requires multitasking skills across dual screens, strong attention to detail in all written communication, and a commitment to reliable attendance and schedule adherence. Your Qualifications and Skills · A minimum typing speed of 40 WPM. · Proficient computer skills and the ability to multitask using two monitors. · A warm and friendly demeanor, with the ability to maintain composure and confidence when assisting emotional or upset callers. · A proven track record of self-motivation and accountability. Preferred, but not required: · At least one year of experience in a call center or high-volume inbound call role, or · Professional/administrative role with light inbound call volume, or · Customer service role · Office 365 experience. · Bilingual Spanish/English skills. Compensation and Benefits ·Competitive Pay: $21/hour with perfect attendance. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hour. Extensive Benefits: Employee Stock Ownership Plan 401k with Matching Contributions Full Medical, Dental, and Vision Insurance 2 Weeks Paid Vacation in Year 1 Life Insurance Policy Legal Assistance Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

We're a rapidly expanding event marketing and nonprofit fundraising team looking to bring on Entry-Level Customer Service Representatives for immediate start dates. If you're personable, energetic, and excited to work in a role that makes an impact, this opportunity includes full paid training and clear growth potential. Position Summary As a Customer Service Representative, you'll support our live events, outreach initiatives, and promotional campaigns for nonprofit and purpose-driven clients. Your role centers around providing helpful, friendly interactions that strengthen community engagement and increase awareness for important causes. This entry-level position is ideal for individuals interested in customer service, event support, public engagement, or fundraising. Primary Responsibilities Represent nonprofit clients at community events, outreach pop-ups, and promotional sites Greet attendees, answer questions, and clearly communicate campaign goals Assist with event setup, registration, tear-down, and materials distribution Engage with community members to promote awareness and encourage involvement Deliver excellent customer service in fast-moving event environments Document guest interactions and provide event feedback to the team Work closely with event leads and outreach coordinators to ensure smooth operations Maintain a positive, professional, and solutions-focused attitude Qualifications No prior experience required - we provide comprehensive paid training. You'll thrive in this role if you: Enjoy interacting with people and working in public-facing roles Have strong communication or customer service skills Bring an upbeat, friendly, and approachable demeanor Can multitask and stay organized in dynamic environments Are dependable, punctual, and open to learning Are available for some evenings or weekends Are 18+ and authorized to work in the U.S. Preferred (but not required): Background in customer service, retail, hospitality, events, fundraising, or sales What We Offer Immediate start dates Paid training with continued mentorship Competitive hourly pay + weekly performance bonuses Rapid advancement opportunities (event coordinator, team lead, campaign manager) Flexible scheduling options Supportive, upbeat, and team-oriented work environment Hands-on experience in customer engagement, event marketing, and community fundraising The opportunity to support meaningful nonprofit missions and local initiatives Who This Role is Ideal For Entry-level job seekers Recent graduates or individuals changing careers People with experience in customer-facing roles (hospitality, retail, service industry) Anyone who wants rewarding, people-focused work that benefits the community

Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

notify MD is eagerly awaiting your application for our Full-Time Positions! As a Call Center Specialist at notify MD, you will provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll ensure that all aspects of the message are collected thoroughly and accurately so that our customers can have confidence that their issue will be relayed to our client. Responsibilities: Professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. Work on our state-of-the-art call processing system and be trained on a variety of call center tools to help properly prioritize customer needs. Provide Tier 1 Tech Support and /or submit or review tickets based on the caller's needs. Ensure all interactions are logged accurately and follow up as needed. Qualifications: A welcoming voice with an upbeat tone. Strong command of the English language with good spelling and grammar. Strong problem-solving skills and attention to detail. Excellent communication skills, both written and verbal. Ability to work independently as well as part of a team. Familiarity with common desktop software and peripherals. Computer skills in a Windows-based environment. Good attendance. Ability to type 35 words per minute or more. Customer service experience is a plus but not required. Experience with ticketing systems and troubleshooting preferred but not required. Benefits for Full-Time Employees: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $17.50 per hour Shifts Offered: Full-Time: 40 hours per week, 10-hour shifts. Must be available to work a weekend day (Saturday or Sunday each week). Training: Training will last approximately one week. On your second week, you will move to your new set schedule. notify MD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today!

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees. Job purpose This role is vital to our entire customer experience operation. You will function as the primary liaison and operational hub, ensuring seamless communication and effective support across all internal departments. A core part of your mission is to actively champion and embed the company's core values, thereby setting and maintaining a high standard of excellence in customer service. Ultimately, you are responsible for proactively building and sustaining strong, collaborative relationships with both our external customers and our internal teams to ensure unified success. Duties and responsibilities Champion the Customer Experience Serve as the primary customer liaison, building and maintaining unshakeable, productive relationships by providing timely support, proactive guidance, and accurate information. Actively champion and embed service excellence by addressing all customer needs, resolving inquiries, and ensuring seamless communications (phone, email, fax). Maintain a broad knowledge base of company products, services, and promotions to effectively support and inform customers. Sales and Data Administration Coordinate the order-to-cash process: accurately take and process customer orders, enter data for invoicing and credits, process payments, and manage direct billing. Own data integrity by performing a significant amount of data entry, computer navigation, and maintaining accurate customer and transactional files. Generate and compile key insights using functional software to create reports, statistics, and timelines that drive clarity in order fulfillment. Logistics and Fulfillment Support Guide and track order flow: research, verify, and track order statuses, communicate feedback to customers, and manually split complex orders to multiple warehouse locations. Contribute to inventory and warehouse efficiency by maintaining inventory transactions, obtaining materials from vendors, stocking shelves, completing necessary paperwork, and packing orders to specification. Ensure a safe and effective work environment by proactively focusing on safe work habits and supporting facility logistics, including annual event support (e.g., National Sales Meeting). Teamwork and Continuous Growth Actively contribute to a cohesive team atmosphere by performing essential clerical and administrative duties and corresponding with various internal departments to meet customer needs. Demonstrate commitment to the company's core values and pursue continuous learning that enhances skill sets and supports organizational growth. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Skills Exceptional customer service capabilities and customer focus. Demonstrated high proficiency in Microsoft Office Suite and Outlook Excellent oral and written communication skills Ability to multitask and problem-solving skills Impeccable time-management, organizational, and attention to detail skills Knowledge in home fashions, gifts, textiles, or retail industries Ability to work both independently and in a group setting Ability to take initiative Demonstrated ability to maintain stable performance under pressure Qualifications A high school diploma and/or equivalent experience 1-2 years or more years in an Administrative, Customer Service or related field experience Must be familiar with customer resolution techniques Must have strong computer and data entry skills, order processing systems Physical requirements Sitting, Standing Walking Lifting: Raising or lowering an object from one level to another (includes upward pulling) Prolonged use of computer involved; use of hands and finger coordination; Specific vision abilities required by this job include close vision, distance vision. Color vision, depth perception, and ability to adjust focus. Speech clarity requires the ability to speak clearly so others can understand you. Carrying, Pushing, Pulling boxes and sample orders up to 50 lbs. The successful candidate must be able to pass a pre-employment background check and drug screening. All applicants are required to successfully complete a background check and drug screening as part of the pre-employment process. Applicants must be authorized to work in the United States at the time of application and must not require sponsorship now or in the future. C&F Enterprises, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, and promoting qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and require a reasonable accommodation during the recruitment process, please contact ************. *No Recruiters/Agencies Please*

Join the team as a Customer Service Representative at Casey Auto Group's Collision Center! Are you a people person with a passion for providing exceptional service? Do you thrive in a fast-paced environment where your organizational skills are key to success? Casey Auto Group's Collision Center is looking for a Customer Service Representative to be the welcoming face and reliable point of contact for our valued customers! In this role, you will play a vital part in ensuring every customer's experience is smooth and efficient throughout the repair process. This is a full-time position, 40-45 hours per week. Schedule will be Monday-Friday, and some Saturdays. Essential Duties: Your primary focus will be on the customer and the smooth flow of the repair process. Key responsibilities include: Customer Interaction: Greet customers immediately with a smile and eye contact for estimates and drop-offs. Review services, paperwork, and inspection reports with customers. Verify and update all contact information. Daily communication with customers with vehicle updates, noting all changes in the log. Review vehicle and repairs, collect payment, and answer questions upon delivery if the Estimator is unavailable. Administrative & Coordination: Ensure all proper documents are signed before services begin. Complete and process necessary paperwork, run copies, fax forms as needed. Open and close repair orders, assembling repair jackets. Order all parts for the job and collect receipts for all parts and charges. Work with the Estimator and Technicians to manage parts and production schedules daily. Book repair orders and prepare customer copies for pickup. Manage Accounts Receivable by checking daily and calling on past-due accounts. Handle purchase orders for internal repairs and distribute invoices to Corporate. Team Support: Assist the Estimator. Participate in daily team meetings to review shop vehicles. Provide daily production lists and time sheets to Technicians. Prepare loaner vehicle contracts. Qualifications: The ideal candidate for this position will have: Experience in Customer Service, Telemarketing, and/or Sales is preferred. The ability to successfully perform all the essential duties listed above. Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Why Join Our Team? At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed: Comprehensive Benefits Medical, Dental, and Vision Insurance FSA/HSA/LPFSA Prescription drug coverage 401(k) with company contribution upon eligibility Short- and Long-Term Disability HealthJoy App - company-paid healthcare navigation tool Employee Assistance Program Legal Resources coverage & ID Protection Work-Life Balance & Perks Vacation & Holiday pay Employee referral bonus programs Employee parts & service discounts Discounted gym memberships to OneLife & YMCA APPLY NOW! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay: $18.00 - $20.29/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you! ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Benefits Call Center Representative** **ONSITE - Chesapeake, VA** **Monday - Friday | 8:30 AM - 5:30 PM EST** **Pay:** _$16/hour- please note this rate may be below your state's minimum wage. Consider this when applying._ _Some overtime may be required._ Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! **About the Role** As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. **Requirements:** We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: - Previous call center experience with high-volume calls - Experience with healthcare or employer benefits (highly preferred) - Keyboarding and MS Office proficiency - Basic computer knowledge (command prompts, shortcuts, troubleshooting) - Excellent verbal and written communication skills - Strong problem-solving skills - Ability to multitask effectively - Ability to work independently with minimal supervision - High school diploma or GED - Successful background check & drug test (includes education and employment verification) - Must be 18 years of age or older **Key Duties:** - Help participants understand plan options and provisions - Respond to client inquiries via phone and web - Complete customer-related transactions with limited supervision - Meet accuracy and timeliness standards - Document calls thoroughly in the case management system - Complete callbacks promptly and escalate when necessary - Follow call center policies, procedures, and performance metrics - Provide guidance on required forms and next steps - Perform additional duties as assigned - Comply with all company policies and standards _Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay rate for this role is $16.00 per hour._ Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Description We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude. Evaluate patient's needs and determine appropriate site and provider of care. Register patients by gathering demographic information with the highest possible proficiency, and verify existing data. Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines. Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients. Verify and/or confirm appointments for patients. Provide various types of information to assist patients. Arrange the services of an interpreter when deemed necessary Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart. Qualifications Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives. Athena experience preferred Previous experience as RN, LPN, Medical Assistant Must possess strong customer skills Additional Information All your information will be kept confidential according to EEO guidelines.

ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay: $15/hour during training and $16/hour after training - please note this rate may be below your state's minimum wage. Consider this when applying. Some overtime may be required. Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! About the Role As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. Requirements: We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: Previous call center experience with high-volume calls Experience with healthcare or employer benefits (highly preferred) Keyboarding and MS Office proficiency Basic computer knowledge (command prompts, shortcuts, troubleshooting) Excellent verbal and written communication skills Strong problem-solving skills Ability to multitask effectively Ability to work independently with minimal supervision High school diploma or GED Successful background check & drug test (includes education and employment verification) Must be 18 years of age or older Key Duties: Help participants understand plan options and provisions Respond to client inquiries via phone and web Complete customer-related transactions with limited supervision Meet accuracy and timeliness standards Document calls thoroughly in the case management system Complete callbacks promptly and escalate when necessary Follow call center policies, procedures, and performance metrics Provide guidance on required forms and next steps Comply with all company policies and standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay rate for this role is $15.00-$16.00 per hour.

Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice. Acts as a full-time operator on a one or multi-position switchboard. Handles complaints and difficult problems arising out of the operation of the switchboard. Provides callers with routine non-technical information and refers to other questions to proper persons. Performs related clerical/typing responsibilities associated with the switchboard. Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System) Implements regulations and directives regarding the provision of switchboard services. Requirements ANSWER AND PROCESS ALL INCOMING CALLS The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order. Incoming calls shall be routed appropriately throughout the facility. The candidate shall receive collect calls, only if authorized and obtain and record time and charges. The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios. The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors. The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible. The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS). The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension. JOB KNOWLEDGE The candidate shall have an understanding of Federal Telecommunications System (FTS) A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones. Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit. Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees. Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them. Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office. EQUIPMENT Intellidesk Console Keyboards NEC DT300 or DT700 Telephones Various paging and alarms systems (Symplex Alarm System) Basic Siemens Optiset Swiss phone voice pager EDUCATION, TRAINING, AND EXPERIENCE Completion of Secondary School is required Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required. BENEFITS Health benefits (Health Insurance Services) Vacation and Holiday Workers' compensation

Job Description notify MD is eagerly awaiting your application for our Full-Time Positions! As a Call Center Specialist at notify MD, you will provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll ensure that all aspects of the message are collected thoroughly and accurately so that our customers can have confidence that their issue will be relayed to our client. Responsibilities: Professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. Work on our state-of-the-art call processing system and be trained on a variety of call center tools to help properly prioritize customer needs. Provide Tier 1 Tech Support and /or submit or review tickets based on the caller's needs. Ensure all interactions are logged accurately and follow up as needed. Qualifications: A welcoming voice with an upbeat tone. Strong command of the English language with good spelling and grammar. Strong problem-solving skills and attention to detail. Excellent communication skills, both written and verbal. Ability to work independently as well as part of a team. Familiarity with common desktop software and peripherals. Computer skills in a Windows-based environment. Good attendance. Ability to type 35 words per minute or more. Customer service experience is a plus but not required. Experience with ticketing systems and troubleshooting preferred but not required. Benefits for Full-Time Employees: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $17.50 per hour Shifts Offered: Full-Time: 40 hours per week, 10-hour shifts. Must be available to work a weekend day (Saturday or Sunday each week). Training: Training will last approximately one week. On your second week, you will move to your new set schedule. notify MD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay: $18.00 - $20.29/ Hour. Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work