Call Center Agent
Call center representative job in Macon, GA
Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates.
Job Overview:
We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Key Responsibilities:
- Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner
- Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates
- Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints
- Maintaining accurate and detailed records of all customer interactions and transactions
- Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues
- Following company policies and procedures to ensure compliance and maintain customer confidentiality
- Meeting and exceeding performance targets and goals set by the company
- Continuously developing and improving product knowledge to better assist customers
Qualifications:
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in computer skills and experience using CRM software
- Flexibility to work various shifts, including evenings and weekends
- Must be legally authorized to work in the United States
Perks:
- 1099 Contractor
- Make your own schedule
- Paid Training
To get started quickly, click the link below to learn more about our company.
Company Overview - Confident Callers
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Warner Robins, GA
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Andy Thomas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Call center representative job in Macon, GA
Requirements
Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or Customer Service environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
Customer Service Representative
Call center representative job in Macon, GA
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.
Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
Auto-ApplyCustomer Service / Sales Representative
Call center representative job in Macon, GA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
Bilingual is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
* Bilingual is highly desirable.
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Representative - Macon, GA
Call center representative job in Macon, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer service/ Customer Service Representative
Call center representative job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
Businesses that partner with DCM come in all shapes, sizes and market caps. Our tried and true sales and marketing system works for them all.
You're new to the work force but you're ambitious and looking to hit the ground running. Your communication skills and leadership abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace our client's latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the DCM team. Working with them, you set the vision of the business development strategy.
Be at the heart of DCM future business, managing cutting edge sales and marketing campaigns with your awesome talent of multi-tasking efficiency. What you love most is delivering success, exceeding expectations around such tasks as optimal sales campaign delivery, team building, solution consultations, turnarounds, and get excited when new, never been done before challenges fall into your lap!
Responsibilities for an Entry Level Sales & Marketing Associate
•Execute day to day sales, marketing, and campaign management
•Excel in our management training program working from Entry Level to Senior Management
•Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying opportunity to expand
•Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations
•Build client relationships through service excellence and balance their campaign needs with your proactive approach
•Get your hands dirty with team building, growth, and expansion efforts
Qualifications
Preferred qualifications:
•Interest in developing customer partnerships.
•Detail oriented with the ability to prioritize, plan, and organize sales activity.
Additional Information
If You are
-
Lazy
-Boring
-Unmotivated
-Looking for a desk job with no advancement
****These traits are contagious and we would prefer not to catch them****
Customer Service Representative
Call center representative job in Macon, GA
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyCustomer Service Rep
Call center representative job in Centerville, GA
About
the
Role:
Auto-ApplyCUSTOMER SERVICE REPRESENTATIVE
Call center representative job in Vienna, GA
ARE YOU PASSIONATE ABOUT DELIVERING EXCEPTIONAL CUSTOMER EXPERIENCES? DO YOU THRIVE IN A FAST-PACED ENVIRONMENT WHERE ATTENTION TO DETAIL AND COMMUNICATION SKILLS ARE KEY? WE RE LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE TO BE THE FACE OF OUR BRAND AND ENSURE OUR CUSTOMERS ARE SUPPORTED EVERY STEP OF THE WAY.
AS A VITAL MEMBER OF OUR SUPPORT TEAM, YOU LL HANDLE CUSTOMER INQUIRIES, PURCHASING COMMUNICATIONS, AND RELATIONSHIP MANAGEMENT THROUGH EMAIL AND DIGITAL CHANNELS. YOUR WORK WILL DIRECTLY IMPACT CUSTOMER SATISFACTION AND RETENTION.
Customer Service Rep(05765) - 213 W. Jackson St.
Call center representative job in Dublin, GA
Job Description ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Representative
Call center representative job in Dublin, GA
Job Title: Customer Service Representative (CSR) Location: Dublin, GA
We are seeking a passionate and experienced professional who thrives in a fast-paced, collaborative environment. At GovStrive, we are deeply committed to helping our federal government clients enhance their HR organizations' operational effectiveness and customer service, all while ensuring compliance with federal regulations. By transforming processes, data, and systems, we empower our clients to make informed decisions, operate more efficiently, and reduce costs-ultimately supporting their mission-driven goals.
This role offers the chance to be part of a fast-growing company headquartered in Dublin, GA, that values its employees and actively invests in their professional development. Join our dynamic team of dedicated professionals who will push you to achieve your best work.
This position is based in our Dublin, GA Shared Services Center, where we provide operational and call center support to HR teams across various federal agencies.
Job Description:
The CSR Assistant will support GovStrive clients by processing transactions, completing required documentation, and delivering timely reports. Responsibilities are performed in accordance with contractual obligations and outlined in the Standard Operating Procedures specific to each task order.
Duties and Responsibilities:
The following are key duties for this position, with additional tasks assigned as needed:
Execute client-specific transactions and tasks, ensuring all Service Level Agreement (SLA) requirements and timelines are met in accordance with Standard Operating Procedures.
Maintain accurate, up-to-date task-specific data to ensure that key milestones are monitored, reported, and invoiced within established timeframes.
Identify underlying issues and resolve them through logical steps, leveraging available tools, skills, and GovStrive's expertise to manage issues independently.
Create and maintain all necessary supporting documentation relevant to specific task orders.
Assess client needs and provide tailored solutions to meet their expectations.
Apply knowledge to address new and undocumented incidents, adhering to contract terms and internal processes.
Respond to emails and voicemail messages promptly and ensure all resolutions are documented.
Listen attentively to clients, understand their concerns, ask appropriate questions, and offer relevant solutions.
Serve as a liaison between applicants and their supervisors to resolve any questions or concerns.
Collect, organize, and analyze data with precision and efficiency, solving issues related to data collection, benchmarking, and optimization.
Offer recommendations to update and improve business processes, procedures, and technologies.
Utilize technology to capture and evaluate data for insights and solutions.
Safeguard all government property provided for contractor use, ensuring that equipment and materials are secured at the end of each workday.
Provide regular updates to the Project Manager, sharing concerns and potential solutions.
Collaborate with the supervisor and team members to implement the most effective solutions.
Actively engage in both individual and group coaching, participate in peer-to-peer feedback sessions, and pursue opportunities for continuous development.
Assist in training and coaching new representatives as requested.
Education and Experience:
Required:
High School Diploma with at least 3 years of relevant work experience, including 2 years of customer service or office administration.
This position will require level T1 investigation, which can be obtained after hire.
Preferred:
Associate or Bachelor's degree with 4 or more years of customer service or office administration experience.
GovStrive offers a culture that supports work-life balance and invests in our employees' development and personal growth. GovStrive offers a comprehensive benefit package, including PTO, healthcare, matching 401K, flexible hours, identification protection, and a collaborative work environment.
EEO Statement
GovStrive is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. GovStrive does not discriminate in employment on the basis of age, disability, ethnicity, gender, gender identity and expression, religion, sexual orientation, or protected veteran status.
Auto-ApplyCustomer Service Representative
Call center representative job in Cordele, GA
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our manufacturing facility located in Cordele, GA.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at ********************
JOB DESCRIPTION
At Dexter, we believe exceptional customer service drives business success. As a Customer Service Representative, you'll be at the center of our customer relationships - managing inquiries, processing orders, and delivering value-added service that contributes directly to sales growth and customer retention.
This role combines service excellence with proactive sales support, ensuring every interaction strengthens our customers' trust and loyalty to our brand.
Key Responsibilities:
* Serve as a primary point of contact for customers, providing knowledgeable and professional assistance via phone, email, and in person.
* Process customer orders accurately and efficiently, while identifying opportunities to upsell or cross-sell complementary products and services.
* Proactively contact existing customers to confirm order needs, encourage repeat business, and promote new product offerings.
* Support sales initiatives by re-engaging accounts with declining activity and helping convert leads into repeat customers.
* Maintain accurate and current data on customer accounts, product availability, pricing, and delivery timelines.
* Collaborate closely with internal sales, operations, and logistics teams to ensure orders are fulfilled promptly and accurately.
* Research and resolve customer concerns, returns, and warranty claims in a professional, solutions-focused manner.
* Track shipments, monitor backorders, and communicate updates to customers to ensure satisfaction.
* Participate in continuous improvement efforts to enhance the overall customer and sales experience.
* Perform additional duties as assigned in support of company goals.
Minimum Qualifications
QUALIFICATIONS:
* High school diploma or equivalent; additional education in business, communications, or related field preferred.
* Minimum of one (1) year of customer service or inside sales experience, preferably in manufacturing, distribution, or a B2B environment.
* Excellent verbal and written communication skills with a confident, customer-focused approach.
* Proven ability to identify customer needs and recommend product solutions that drive sales.
* Strong organizational and multitasking abilities with attention to accuracy and timeliness.
* Proficiency in Microsoft Office and familiarity with ERP or CRM systems.
* Team-oriented mindset with the ability to collaborate cross-functionally to achieve shared objectives.
Why Join Dexter
* Be part of a growing organization where your customer and sales contributions truly make an impact.
* Work in a professional, supportive environment that values initiative and continuous improvement.
* Access to career development opportunities and pathways into sales or leadership roles.
* Competitive compensation, comprehensive benefits, and a company culture built on integrity, teamwork, and excellence.
Dexter is driven by our core values committed to Safety, Quality and Integrity:
* Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations!
* Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities.
* Do the Right Thing - For our people, for our customers, and for the business.
We care for our people. Here are some of our great, comprehensive Benefits:
* Dexter offers a competitive wage
* Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
* 3% profit sharing in our Safe Harbor program
* 401(k) Plan with company contributions
* Opportunities for internal career development and growth
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Equal Opportunity Employer
Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
Customer Service Representative
Call center representative job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer service representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
Auto-ApplyCustomer Service
Call center representative job in Thomaston, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Customer Service Rep
Call center representative job in Thomaston, GA
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Starting Pay: 15.00/hr
In Office Position
Availability to work 10am - 7pm Shifts w/ Saturday Rotation
The Customer Service Team Member will engage with customers to address inquiries, resolve complaints. This role requires excellent communication skills, attention to detail, and a positive attitude.
Essential Responsibilities
Customer Interaction: Provide exceptional service via phone, explaining services and billing, addressing problems, and directing calls appropriately.
Record Maintenance: Ensure accurate records are kept and necessary reports are prepared.
Account Management: Maintain customer account information on the computer system.
Inquiry Tracking: Record customer calls and inquiries using a tracking form.
Communication: Professionally communicate with external customers and internal colleagues.
Electronic Support: Offer initial support and answer inquiries regarding electronic delivery channels, such as email.
Follow-Up: Timely follow-up on issues requiring additional resources for resolution.
Qualifications & Skills
Communication: Excellent verbal and written skills, with proper grammar and a friendly demeanor.
Technical Proficiency: Basic knowledge of Microsoft Outlook, Word, Excel; adaptive to new technology.
Attention to Detail: Vital for paperwork and customer interactions.
Problem-Solving: Ability to resolve customer issues while adhering to company practices.
Teamwork: Positive, respectful attitude with the ability to work harmoniously with colleagues.
Requirements
Pass a drug test and criminal background check.
Legally eligible to work in the United States.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
Auto-ApplyDistribution Center Associate
Call center representative job in Centerville, GA
The Distribution Center Associate is responsible for supporting the daily functions of the RaceTrac warehouse. This individual works to ensure quality orders are processed and shipped to the designated locations in a timely fashion. This position requires working until end-of-shift until all product is loaded onto trucks in a safe and efficient manner. Working weekends and holidays are required in order to successfully fulfill store orders. Job requires working in areas with temperature and humidity variations based on different work environments (dry, cooler, & freezer).
What You'll Do:
As a Distribution Center Associate, you will carry out daily warehouse tasks to ultimately support an efficient and effective warehouse. These tasks include, but are not limited to:
Use WMS unit technology to pick product within various warehouse environments of fluctuating temperatures, including Dry, Cooler, and Freezer (up to -8) areas for the store orders
Stack product on pallets in accordance with proper selecting procedures
Operate an electric pallet jack and/or forklift to transport product
Maintain and safely operates all assigned equipment, including but not limited to pallet jack, WMS unit technology, and personal protective equipment. Perform pre- and post-trip inspections, and safely operates all mechanical equipment.
Code dating product(s)
Clean the warehouse and associated equipment
Stage product in designated locations for shipping purposes
Load product from designated locations onto delivery trucks
Label totes with routing information
Shrink-wrap product onto pallets
Baling cardboard and disposing of garbage
Sort totes and trays
Adhere to all safety regulations, including both food and warehouse safety regulations, and immediately advises management of any unsafe conditions
Have the ability to lift up to 75 pounds; frequently reach up to 72 inches, and repeatedly bends, stands, and reaches while operating a pallet jack and/or forklift, retrieving items from lower shelf areas, with no or infrequent breaks
Have the ability to work in cold environments up to -8° for an entire shift
Have the ability to work rapidly at a constant pace for the entire shift, in a fast-paced environment
Have the ability to work a flexible schedule including to varying start/finish times, weekends, and holidays
What We're Looking For:
1+ years professional experience, preferred
Knowledge of warehouse operations, a plus
Other skill preferred: Organization, Priority Setting, Time Management, and Customer Service
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Responsibilities:
Carries out daily warehouse tasks to ultimately support an efficient and effective warehouse. These tasks include, but are not limited to:
Uses WMS unit technology to pick product within various warehouse environments of fluctuating temperatures, including Dry, Cooler, and Freezer (up to -8) areas for the store orders
Stackes product on pallets in accordance with proper selecting procedures
Operates an electric pallet jack and/or forklift to transport product
Maintains and safely operates all assigned equipment, including but not limited to pallet jack, WMS unit technology, and personal protective equipment. Performs pre- and post-trip inspections, and safely operates all mechanical equipment.
Codes dating product
Cleanes the warehouse and associated equipment
Stages product in designated locations for shipping purposes
Loads product from designated locations onto delivery trucks
Labels totes with routing information
Shrink-wraps product onto pallets
Baling cardboard and disposing of garbage
Sorts totes and trays
Adheres to all safety regulations, including both food and warehouse safety regulations, and immediately advises management of any unsafe conditions
Has the ability to lift up to 75 pounds; frequently reach up to 72 inches, and repeatedly bends, stands, and reaches while operating a pallet jack and/or forklift, retrieving items from lower shelf areas, with no or infrequent breaks
Has the ability to work in cold environments up to -8° for an entire shift
Has the ability to work rapidly at a constant pace for the entire shift, in a fast-paced environment
Has the ability to work a flexible schedule including to varying start/finish times, weekends, and holidays
Qualifications:
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Auto-ApplyCustomer Service Representative for Disribution Services
Call center representative job in Hawkinsville, GA
Join us at ECP - a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities
SUMMARY
Responsible for managing assigned customer service accounts and performs specialized activities involving the receiving, processing, and verification of supply and equipment purchases.
ESSENTIAL DUTIES AND RESPONSIBILITES
* Manages assigned customer accounts; interviews and corresponds with customers to ascertain needs; receives, processes, and verifies customer supply and equipment orders; advises customers of new products and services; schedules delivery dates.
* Answers and responds to incoming calls regarding customer accounts; expedites emergency orders and reviews and approves special order requests.
* Manages customer complaints; handles problem invoices; investigates delayed deliveries; documents and processes claims for damaged supplies and equipment.
* Maintains records pertaining to items purchased, costs, delivery, product performance, account status, and inventories; monitors product price information.
* Confers regularly with outside sales team, warehouse personnel, and other customer service representatives to discuss customer satisfaction and service enhancements.
* Keeps current of new products and services and changing market trends
* Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
* Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
* Performs other duties as necessary to ensure the success of the System.
SKILLS AND ABILITIES
* Working knowledge of customer service and sales strategy techniques.
* Knowledge of elementary bookkeeping methods.
* Working knowledge of word processing including Word, Excel, and Outlook.
* Ability to make mathematical calculations and maintain records.
* Ability to follow oral and written instructions.
* Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
* Ability to maintain effective working relationships with customers, fellow associates, and provide quality customer service.
MINIMUM QUALIFICATIONS
High School Diploma (GED).
SUPERVISORY RESPONSIBILITIES
None
LANGUAGE SKILLS
Ability to read and interpret document such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine correspondence. Ability to speak effectively with telephone customers.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. The ability to deal with problems involving several variables in standardized situations.
COMPUTER APPLICATION SKILLS
This job requires proficiency with the following computer applications:
Groupwise E-mail Microsoft Excel Microsoft Word
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICIAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk. Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
EEO / M / F / D / V / Drug Free Workplace
ECP Facebook
Auto-ApplyCustomer Service Representative for Disribution Services
Call center representative job in Hawkinsville, GA
Join us at
ECP
- a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities
SUMMARY
Responsible for managing assigned customer service accounts and performs specialized activities involving the receiving, processing, and verification of supply and equipment purchases.
ESSENTIAL DUTIES AND RESPONSIBILITES
Manages assigned customer accounts; interviews and corresponds with customers to ascertain needs; receives, processes, and verifies customer supply and equipment orders; advises customers of new products and services; schedules delivery dates.
Answers and responds to incoming calls regarding customer accounts; expedites emergency orders and reviews and approves special order requests.
Manages customer complaints; handles problem invoices; investigates delayed deliveries; documents and processes claims for damaged supplies and equipment.
Maintains records pertaining to items purchased, costs, delivery, product performance, account status, and inventories; monitors product price information.
Confers regularly with outside sales team, warehouse personnel, and other customer service representatives to discuss customer satisfaction and service enhancements.
Keeps current of new products and services and changing market trends
Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
Performs other duties as necessary to ensure the success of the System.
SKILLS AND ABILITIES
Working knowledge of customer service and sales strategy techniques.
Knowledge of elementary bookkeeping methods.
Working knowledge of word processing including Word, Excel, and Outlook.
Ability to make mathematical calculations and maintain records.
Ability to follow oral and written instructions.
Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
Ability to maintain effective working relationships with customers, fellow associates, and provide quality customer service.
MINIMUM QUALIFICATIONS
High School Diploma (GED).
SUPERVISORY RESPONSIBILITIES
None
LANGUAGE SKILLS
Ability to read and interpret document such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine correspondence. Ability to speak effectively with telephone customers.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. The ability to deal with problems involving several variables in standardized situations.
COMPUTER APPLICATION SKILLS
This job requires proficiency with the following computer applications:
Groupwise E-mail Microsoft Excel Microsoft Word
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICIAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk. Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
EEO / M / F / D / V / Drug Free Workplace
ECP Facebook
Auto-ApplyCustomer Service Rep(04167) - 1078 Highway 19 N
Call center representative job in Thomaston, GA
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.
As a Customer Service Rep, you will have:
Weekly Pay
Flexible Schedule
Referral Bonus
Pick up shifts at multiple locations to earn more
Employee Discounts
Employee Assistance Program
Free access to board-certified physicians 30 days of employment
Ability to grow into management positions
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
Operating the cash register and collecting payment from customers.
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards.
Other duties as assigned.
What are we looking for?
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:
Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
You have to be at least 16 years old.
Additional Information
All your information will be kept confidential according to EEO guidelines.