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Call center representative jobs in Warner Robins, GA

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  • Customer Service Representative - State Farm Agent Team Member

    Paul Capista-State Farm Agent

    Call center representative job in Fort Valley, GA

    Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: With 10 years in the insurance industry five as a team member and five as an agent Ive built an office rooted in teamwork, growth, and community involvement. Our current team includes three full-time and two part-time team members, and we take pride in creating an environment where everyone feels valued and supported. We offer a Simple IRA, monthly team lunches, birthday celebrations, and regular team-building activities to stay connected and celebrate wins together. I graduated from the University of Georgia with a degree in Risk Management and Insurance, and Im deeply involved in the community, serving as President of the Fort Valley Kiwanis, past President of the Byron Rotary, and on multiple local boards supporting education and tourism. Giving back is an important part of who we are and every member of our team contributes to that mission. Were looking for team players who are coachable and eager to learn people who want to grow alongside a collaborative, driven group. What truly makes our agency special is the supportive, goal-oriented culture weve created. Everyone works together to achieve success while making a meaningful difference in our community. If youre ready to grow, contribute, and be part of something bigger, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Paul Capista - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Alex Thigpin-State Farm Agent

    Call center representative job in Byron, GA

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Alex Thigpin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 26d ago
  • Call Center Agent

    Confident Staff Solutions

    Call center representative job in Macon, GA

    Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates. Job Overview: We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise. Key Responsibilities: - Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner - Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates - Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints - Maintaining accurate and detailed records of all customer interactions and transactions - Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues - Following company policies and procedures to ensure compliance and maintain customer confidentiality - Meeting and exceeding performance targets and goals set by the company - Continuously developing and improving product knowledge to better assist customers Qualifications: - High school diploma or equivalent - Previous experience in a call center or customer service role preferred - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to multitask and work in a fast-paced environment - Proficient in computer skills and experience using CRM software - Flexibility to work various shifts, including evenings and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor - Make your own schedule - Paid Training To get started quickly, click the link below to learn more about our company. Company Overview - Confident Callers
    $22k-31k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Andy Thomas-State Farm Agent

    Call center representative job in Warner Robins, GA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Andy Thomas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 22d ago
  • Customer Service Representative

    Quipt Home Medical, Corp

    Call center representative job in Macon, GA

    Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Work for Warriors Georgia

    Call center representative job in Macon, GA

    About the role Employee will exercise professionalism in answering phones, responding to customer requests, servicing customers at the sales counter, and assisting account managers in satisfying customer need. This position reports to the Customer Service Manager. Fulltime, Hours typically 8\-5 or 7:30 to 4:30 Overtime can be required Location: Macon Salary range is based on experience: Responsibilities Direct contact with customers, by phone or at sales counter Taking orders from customers and keying orders accurately in the computer system Checking inventory and along with other general office clerical functions. Directly assisting the account managers Employee will attend weekly meetings, work with others as a team, occasionally deliver parts to a customer, and occasionally assist with warehouse functions. Employee will perform other tasks as assigned or needed by supervisor that employee can safely perform. Requirements Candidate requirements HS Diploma\/GED request Must have 2 to 4 years parts sales experience and computer skills Successful candidates must submit to post offer pre\-employment physical examination, drug screen, and have an acceptable 3\-year Motor Vehicle Report as may be required by current company policy. The employee is frequently required to: stand; walk; stoop, kneel, crouch or crawl and be able to sit and climb or balance handle or feel, reach with both hands and arms; and talk or hear. regularly lift and\/or move up to ten pounds, frequently lift and\/or move up to fifty pounds use of various measuring tools, basic math skills and basic computer skills. have excellent verbal and written communication skills are required. drive various vehicles to include, trucks and forklifts. Work involves: moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and\/or loud noises. Work environment involves some exposure to hazards, chemicals, or physical risk, which require following basic safety precautions to include the use of PPE. For the most part ambient room temperatures, lighting and traditional office equipment as found in typical office environment. Benefits Benefits Medical, dental and vision coverage 401k with match ESOP (Employee Stock Ownership Plan) Company paid short\-term and long\-term disability Employee assistance program Life & ADD Paid time off and holidays And more… "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"682167578","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Department Name","uitype":4,"value":"B&D Indutrial"},{"field Label":"Industry","uitype":2,"value":"Industrial"},{"field Label":"City","uitype":1,"value":"Macon"},{"field Label":"State\/Province","uitype":1,"value":"Georgia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"31201"}],"header Name":"Customer Service Representative","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00235003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********15786150","FontSize":"15","location":"Macon","embedsource":"CareerSite","logo Id":"hs654aa3cf36a6b354ae38f8148a2cfbb79b2"}
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    TJ Sutter-State Farm Agent

    Call center representative job in Macon, GA

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with TJ Sutter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 5d ago
  • Customer Service Representative - Macon, GA

    Kedia Corporation

    Call center representative job in Macon, GA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 14h ago
  • Customer service/ Customer Service Representative

    Dotcom Marketing

    Call center representative job in Macon, GA

    DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description Businesses that partner with DCM come in all shapes, sizes and market caps. Our tried and true sales and marketing system works for them all. You're new to the work force but you're ambitious and looking to hit the ground running. Your communication skills and leadership abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace our client's latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the DCM team. Working with them, you set the vision of the business development strategy. Be at the heart of DCM future business, managing cutting edge sales and marketing campaigns with your awesome talent of multi-tasking efficiency. What you love most is delivering success, exceeding expectations around such tasks as optimal sales campaign delivery, team building, solution consultations, turnarounds, and get excited when new, never been done before challenges fall into your lap! Responsibilities for an Entry Level Sales & Marketing Associate •Execute day to day sales, marketing, and campaign management •Excel in our management training program working from Entry Level to Senior Management •Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying opportunity to expand •Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations •Build client relationships through service excellence and balance their campaign needs with your proactive approach •Get your hands dirty with team building, growth, and expansion efforts Qualifications Preferred qualifications: •Interest in developing customer partnerships. •Detail oriented with the ability to prioritize, plan, and organize sales activity. Additional Information If You are - Lazy -Boring -Unmotivated -Looking for a desk job with no advancement ****These traits are contagious and we would prefer not to catch them****
    $25k-33k yearly est. 14h ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-MacOn, Ga

    Call center representative job in Macon, GA

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. Bilingual is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates * Bilingual is highly desirable. Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-33k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Phillip Bell-State Farm Agent

    Call center representative job in Barnesville, GA

    Job DescriptionBenefits: License Reimbursement Salary Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Phillip Bell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 15d ago
  • Customer Service Representative ~ Customer Experience Agent

    Turf Magic

    Call center representative job in Forsyth, GA

    Job DescriptionSalary: $15 - $20 (Experience Based) Customer Service Representative Full-Time | Hourly + Performance Incentives Help Us Create Lawns People Love! At Turf Magic, we believe great lawns begin with great people. We're not just growing grass we're growing relationships. As a Customer Service Representative, youll be the friendly voice that ensures every customer interaction reflects our passion, professionalism, and purpose. If you thrive in a fast-paced, people-focused environment, we want you on our team! Our Mission To deliver premium lawn care services while fostering lasting relationships through honesty, reliability, and unmatched customer care. We treat every lawn like its our own, and every customer like family. Our Core Values The Roots of Turf Magic Integrity We will always do the right thing, even when no one else is watching. Accountability We understand that our actions, words, and decisions define who we are. Good or bad, we own our decisions! Inclusion We respect others, ensuring an atmosphere of respect, dignity, and acceptance. Accept Challenge We have the heart and desire to roll our sleeves up and embrace the hard stuff! Meet every challenge head-on. Motivation We strive to be better every day. This is the mindset that ensures success! What Youll Do Serve as the first point of contact for customer inquiries via phone, email, and chat. Resolve service-related issues with patience, professionalism, and efficiency. Schedule appointments, manage service changes, and maintain accurate customer records. Proactively reach out to clients for service follow-ups and satisfaction checks. Collaborate closely with field teams and operations to ensure customer needs are met. Who You Are A problem-solver with a positive attitude and excellent communication skills. Empathetic, calm under pressure, and truly enjoy helping people. Organized, detail-oriented, and thrive in a structured but fast-moving environment. Requirements High school diploma or equivalent (Associates or higher preferred). 12 years of customer service experience (preferably in a service-based industry). Strong phone and computer skills. Availability to work regular business hours, with occasional flexibility. What We Offer Competitive pay with performance-based bonuses Health, dental, and vision benefits Paid time off and holidays Supportive team environment with growth opportunities Training and development programs A mission-driven culture that values YOU Be the Voice of Turf Magic If youre ready to be part of a company that puts people first from our clients to our employees apply now and help us grow the magic. ******************
    $15-20 hourly 6d ago
  • Customer Service Rep

    Ryland Environmental

    Call center representative job in Centerville, GA

    About the Role:
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • CUSTOMER SERVICE REPRESENTATIVE

    The Staffing People

    Call center representative job in Vienna, GA

    ARE YOU PASSIONATE ABOUT DELIVERING EXCEPTIONAL CUSTOMER EXPERIENCES? DO YOU THRIVE IN A FAST-PACED ENVIRONMENT WHERE ATTENTION TO DETAIL AND COMMUNICATION SKILLS ARE KEY? WE RE LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE TO BE THE FACE OF OUR BRAND AND ENSURE OUR CUSTOMERS ARE SUPPORTED EVERY STEP OF THE WAY. AS A VITAL MEMBER OF OUR SUPPORT TEAM, YOU LL HANDLE CUSTOMER INQUIRIES, PURCHASING COMMUNICATIONS, AND RELATIONSHIP MANAGEMENT THROUGH EMAIL AND DIGITAL CHANNELS. YOUR WORK WILL DIRECTLY IMPACT CUSTOMER SATISFACTION AND RETENTION.
    $25k-32k yearly est. 4d ago
  • Customer Service Representative

    Dexter Axledexter Axle Company, Inc.

    Call center representative job in Cordele, GA

    Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our manufacturing facility located in Cordele, GA. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. For more information about our company, access Dexter's web site at ******************** JOB DESCRIPTION At Dexter, we believe exceptional customer service drives business success. As a Customer Service Representative, you'll be at the center of our customer relationships - managing inquiries, processing orders, and delivering value-added service that contributes directly to sales growth and customer retention. This role combines service excellence with proactive sales support, ensuring every interaction strengthens our customers' trust and loyalty to our brand. Key Responsibilities: * Serve as a primary point of contact for customers, providing knowledgeable and professional assistance via phone, email, and in person. * Process customer orders accurately and efficiently, while identifying opportunities to upsell or cross-sell complementary products and services. * Proactively contact existing customers to confirm order needs, encourage repeat business, and promote new product offerings. * Support sales initiatives by re-engaging accounts with declining activity and helping convert leads into repeat customers. * Maintain accurate and current data on customer accounts, product availability, pricing, and delivery timelines. * Collaborate closely with internal sales, operations, and logistics teams to ensure orders are fulfilled promptly and accurately. * Research and resolve customer concerns, returns, and warranty claims in a professional, solutions-focused manner. * Track shipments, monitor backorders, and communicate updates to customers to ensure satisfaction. * Participate in continuous improvement efforts to enhance the overall customer and sales experience. * Perform additional duties as assigned in support of company goals. Minimum Qualifications QUALIFICATIONS: * High school diploma or equivalent; additional education in business, communications, or related field preferred. * Minimum of one (1) year of customer service or inside sales experience, preferably in manufacturing, distribution, or a B2B environment. * Excellent verbal and written communication skills with a confident, customer-focused approach. * Proven ability to identify customer needs and recommend product solutions that drive sales. * Strong organizational and multitasking abilities with attention to accuracy and timeliness. * Proficiency in Microsoft Office and familiarity with ERP or CRM systems. * Team-oriented mindset with the ability to collaborate cross-functionally to achieve shared objectives. Why Join Dexter * Be part of a growing organization where your customer and sales contributions truly make an impact. * Work in a professional, supportive environment that values initiative and continuous improvement. * Access to career development opportunities and pathways into sales or leadership roles. * Competitive compensation, comprehensive benefits, and a company culture built on integrity, teamwork, and excellence. Dexter is driven by our core values committed to Safety, Quality and Integrity: * Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations! * Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities. * Do the Right Thing - For our people, for our customers, and for the business. We care for our people. Here are some of our great, comprehensive Benefits: * Dexter offers a competitive wage * Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA * 3% profit sharing in our Safe Harbor program * 401(k) Plan with company contributions * Opportunities for internal career development and growth Apply now to join an industry leader and make a difference in what we do for the customers we serve! Equal Opportunity Employer Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
    $25k-32k yearly est. 12d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kevin Barry-State Farm Agent

    Call center representative job in Perry, GA

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kevin Barry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 29d ago
  • Customer Service Rep(05794) - 1113 Washington Street

    Domino's Franchise

    Call center representative job in Perry, GA

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $25k-33k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Merritt Massey-State Farm Agent

    Call center representative job in Milledgeville, GA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 5d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Call center representative job in Thomaston, GA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $25k-33k yearly est. 6d ago
  • Distribution Center Associate

    Racetrac 4.4company rating

    Call center representative job in Centerville, GA

    The Distribution Center Associate is responsible for supporting the daily functions of the RaceTrac warehouse. This individual works to ensure quality orders are processed and shipped to the designated locations in a timely fashion. This position requires working until end-of-shift until all product is loaded onto trucks in a safe and efficient manner. Working weekends and holidays are required in order to successfully fulfill store orders. Job requires working in areas with temperature and humidity variations based on different work environments (dry, cooler, & freezer). What You'll Do: As a Distribution Center Associate, you will carry out daily warehouse tasks to ultimately support an efficient and effective warehouse. These tasks include, but are not limited to: Use WMS unit technology to pick product within various warehouse environments of fluctuating temperatures, including Dry, Cooler, and Freezer (up to -8) areas for the store orders Stack product on pallets in accordance with proper selecting procedures Operate an electric pallet jack and/or forklift to transport product Maintain and safely operates all assigned equipment, including but not limited to pallet jack, WMS unit technology, and personal protective equipment. Perform pre- and post-trip inspections, and safely operates all mechanical equipment. Code dating product(s) Clean the warehouse and associated equipment Stage product in designated locations for shipping purposes Load product from designated locations onto delivery trucks Label totes with routing information Shrink-wrap product onto pallets Baling cardboard and disposing of garbage Sort totes and trays Adhere to all safety regulations, including both food and warehouse safety regulations, and immediately advises management of any unsafe conditions Have the ability to lift up to 75 pounds; frequently reach up to 72 inches, and repeatedly bends, stands, and reaches while operating a pallet jack and/or forklift, retrieving items from lower shelf areas, with no or infrequent breaks Have the ability to work in cold environments up to -8° for an entire shift Have the ability to work rapidly at a constant pace for the entire shift, in a fast-paced environment Have the ability to work a flexible schedule including to varying start/finish times, weekends, and holidays What We're Looking For: 1+ years professional experience, preferred Knowledge of warehouse operations, a plus Other skill preferred: Organization, Priority Setting, Time Management, and Customer Service Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Responsibilities: Carries out daily warehouse tasks to ultimately support an efficient and effective warehouse. These tasks include, but are not limited to: Uses WMS unit technology to pick product within various warehouse environments of fluctuating temperatures, including Dry, Cooler, and Freezer (up to -8) areas for the store orders Stackes product on pallets in accordance with proper selecting procedures Operates an electric pallet jack and/or forklift to transport product Maintains and safely operates all assigned equipment, including but not limited to pallet jack, WMS unit technology, and personal protective equipment. Performs pre- and post-trip inspections, and safely operates all mechanical equipment. Codes dating product Cleanes the warehouse and associated equipment Stages product in designated locations for shipping purposes Loads product from designated locations onto delivery trucks Labels totes with routing information Shrink-wraps product onto pallets Baling cardboard and disposing of garbage Sorts totes and trays Adheres to all safety regulations, including both food and warehouse safety regulations, and immediately advises management of any unsafe conditions Has the ability to lift up to 75 pounds; frequently reach up to 72 inches, and repeatedly bends, stands, and reaches while operating a pallet jack and/or forklift, retrieving items from lower shelf areas, with no or infrequent breaks Has the ability to work in cold environments up to -8° for an entire shift Has the ability to work rapidly at a constant pace for the entire shift, in a fast-paced environment Has the ability to work a flexible schedule including to varying start/finish times, weekends, and holidays Qualifications: All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    $22k-25k yearly est. Auto-Apply 60d+ ago

Learn more about call center representative jobs

How much does a call center representative earn in Warner Robins, GA?

The average call center representative in Warner Robins, GA earns between $20,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Warner Robins, GA

$26,000
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