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Bilingual Customer Service Representative
Insight Global
Call center representative job in Deerfield Beach, FL
Bilingual Customer Service Representative
$19-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Must Haves:
2+ Years of Customer Service Experience preferrable within a callcenter, front desk environment taking high volume of calls
Bilingual in English and Spanish
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The Bilingual customer service representative will take anywhere from 50-100 calls per day for dealership and warranty calls. Reviewing warranty and insurance plans, etc.
$19-21 hourly 3d ago
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Spanish Bilingual Customer Service Representative
Teksystems 4.4
Call center representative job in Deerfield Beach, FL
As a Customer Service Representative, you'll play a key role in keeping our service operations in top gear. This position focuses on handling inquiries related to contract administration, dealer web portal access, and supply orders, all while building strong relationships and delivering high-quality support that keeps our business moving forward.
-Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide high-quality, individualized customer service via email, telephone, and chat.
* Apply knowledge of the organization, products, services, and policies to resolve customer issues.
* Address and resolve customer questions, complaints, and requests, including contract interpretation.
* Deliver technical support to auto dealers for portal access and troubleshooting.
* Generate and provide accurate reports using tools.
* Interact effectively with various departments and associates, including management.
*Qualifications*
* 1+ year of callcenter or corporate professional experience
* Fluent in English and Spanish
*Shift*
Monday-Friday, 9:30am-6pm EST
*Pay:*
$19-$25/hr (based on years of qualified experience)
*Job Type & Location*This is a Contract to Hire position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-25 hourly 6d ago
Call Center Representative - Client Services
The Office of Abbey Ajayi, Broward County Tax Collector
Call center representative job in Fort Lauderdale, FL
Starting Salary $41,500 Reports To: CallCenter Manager/CallCenter Assistant Manager
Purpose and Scope: CallCenter Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance.
Qualifications and Experience:
At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver's license.
In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.
Essential Functions:
Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments.
Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports.
Maintains current knowledge of TCO product lines and applicable laws and procedures.
Critical Competencies for Success:
Interpersonal Skills:
Strong commitment to client service (internal and external).
Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding.
Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment.
Demonstrates a sense of urgency and commitment to achieve goals.
Takes initiative to pro-actively address client concerns and issues.
Learning:
Proactively continues growth by seeking opportunities to learn and practice new skills.
Puts new concepts and information to use quickly.
Adapts easily to statutory changes and interpretation of procedures.
Teamwork:
Works cooperatively with others.
Listens and is open to team members' ideas.
Offers constructive feedback.
Willingly provides assistance.
Critical Thinking:
Ability to calculate and determine data and make reasonable judgments about subsequent actions.
Ability to use a wide variety of reference materials and information.
Ability to perform mathematical functions including calculation of percentages.
Ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances.
Work Conditions:
Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver's license clients.
Physical Ability:
Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements:
Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.
Environmental Factors:
Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure.
This position requires occasional evening hours, and infrequent weekend hours.
$41.5k yearly Auto-Apply 60d+ ago
BDC Representative / Call Center Representative
Earl Stewart Toyota
Call center representative job in Lake Park, FL
Full job description
Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service CallCenter. This position will include on-the-job training. Prior callcenter experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC CallCenter Agent - Benefits
Hourly rate, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about product updates
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, rotating weekends
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Why Choose Earl Stewart Toyota?
We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect.
Whether you're starting fresh or continuing your professional journey, we support you every step of the way.
Apply Today!
If you're looking for a stable, rewarding role in a customer-focused callcenter, we want to hear from you.
$23k-31k yearly est. Auto-Apply 60d ago
Bilingual Call Center Representative
Carshop
Call center representative job in West Palm Beach, FL
Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a CallCenterRepresentative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now!
JOIN OUR TEAM
As a Bilingual CallCenterRepresentative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors.
WHAT WE HAVE TO OFFER
Hourly rate plus the opportunity to earn extra in performance-based bonuses.
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For.
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
Bilingual in Spanish and English is required.
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
APPLY WITH US!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
$23k-31k yearly est. 1d ago
Call Center Representative
Napleton Corporate BDC
Call center representative job in West Palm Beach, FL
*Job Fair Wednesday 12/17 10:00am to 2:00pm- Immediate Interviews* $800/week guaranteed - 1st Month* Flexible Scheduling Options*
Fantastic, fun, fast paced, diverse culture! Apply today today to secure your interview appointment or walk in between 10:00-2:00 on Wednesday 12/17
The Ed Napleton Automotive Group is looking for our next CallCenterRepresentative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's CallCenter in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
$800 per week minimum guaranteed in your first month
Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
Hybrid schedules available for tenured employees
Fun, fast-paced diverse environment
Various shifts available with many flexible scheduling options
Family Owned and Operated - 90+ years in business!
Medical, Dental, and Vision Insurance
401K and additional benefits
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
Answer customer internet inquires by both email and phone
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills required.
Knowledgeable to callcenter environment- NO COLD CALLS!
Automotive experience is helpful but not required.
Able to communicate persuasively with customers to set appointments.
Willingness to undergo a background check in accordance with local law/regulations
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$23k-31k yearly est. Auto-Apply 35d ago
Call Center Representative Now Hiring!
Statewide Window and Doors 3.7
Call center representative job in Delray Beach, FL
Position: CallCenterRepresentative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing
Required Skills:
• Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database
• Amazing Phone Skills
• Strong business development, lead generation, relationship building track record
Experience:
• Minimum 3-5 years of telephone experience
• A proven track record in an outbound, lead generation sales environment a must
• Excellent verbal and written communication skills
Position Offers:
• Competitive Compensation Salary, Commission, and Bonus
• Training
• Career Growth
To Apply:
All applicants must submit an updated resume along with active contact phone number.
$22k-30k yearly est. 32d ago
Call Center Representative - On Site
Dev 4.2
Call center representative job in North Lauderdale, FL
Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Teleperformance USA
Job DescriptionCategory : Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We're Looking for
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven callcenter experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
$22k-29k yearly est. 60d+ ago
Call Center Representative
Internet Lending
Call center representative job in Port Saint Lucie, FL
Job DescriptionSalary: $15.00 Starting Pay
We are a CallCenter in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!
QUALIFICATIONS:Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance.
Ability to work full-time
We are a CallCenter in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!hours without restrictions is necessary.
EXPERIENCE:
Customer service is a plus
Callcenter experience is a plus
Sales experience is a plus
Moderate math skills are a must.
We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require.
WORK ENVIRONMENT:Typical callcenter office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need!
RESPONSIBILITIES:To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !!
~OFFERING~
Full Time - 40 hour work week!
$15.00/hour Starting Pay
$ Weekly Bonus Incentives$
$Paid Holidays$
$PTO Accrual From First Day$
**Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **
$15 hourly 10d ago
Bilingual Call Center Representative
Find Your Logixhealth Career Here
Call center representative job in Dania Beach, FL
This Role:
As a Bilingual CallCenterRepresentative at LogixHealth, you will provide support and service to our patients via telephone, fax and mail. You'll contribute to our fast-paced, collaborative environment and bring your expertise to represent our clients in a professional and courteous manner.
The ideal candidate will have strong technical skills, excellent interpersonal communication, and the ability to speak both English and Spanish.
Key Responsibilities:
Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards
Retrieve voice messages from mail box and return patient calls within 24 hours
Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person
Provide patient with their claim balance as requested
Update patient's insurance information in the system and then re-bill to the new insurance carrier
Perform daily mailings of letters to patients and HCFA claim forms
Qualifications:
To perform this job successfully, an individual must be able to perform each Key Responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties.
Required:
Must be bilingual in English and Spanish
Customer service experience
Prior word processing, spreadsheet, and internet software experience including proficiency with MS Teams, Word, Excel, Outlook
Excellent written and verbal communication skills
Ability to simultaneously converse over the phone, problem solve, and enter data in the client software database
Preferred:
One to two years related callcenter experience
Healthcare revenue cycle knowledge
Benefits at LogixHealth:
We offer a comprehensive benefits package including health, dental and vision, 401(k), PTO, paid holidays, life and disability insurance, on-site fitness center and company-wide social events.
$23k-31k yearly est. 8d ago
Resource Center Specialist-Call Center
211 Palm Beach Treasure Coast Inc.
Call center representative job in Lake Worth, FL
Job DescriptionSalary: $18-$19.50
We are excited to announce our upcoming training class for Resource Center Specialist/CallCenterRepresentative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization.
As a Resource Center Specialist/CallCenterRepresentative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media.
Salary:
Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications.
Hours:
This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs.
We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday.
Benefits:
Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b).
About Us:
211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day.
Core Qualifications:
High School Diploma or equivalent required. Associate's degree preferred.
Two years of customer service, social work, or human services experience required.
Ability to establish rapport and effectively communicate.
Demonstrated empathy, compassion, and confidentiality.
Proficiency in computer systems.
Bi-lingual (Spanish, Creole) is a plus.
Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
$18-19.5 hourly 26d ago
Call Center Onboarding Specialist
Pbaco Holding LLC
Call center representative job in West Palm Beach, FL
Job Description
Summary: The PAC Onboarding Specialist is responsible for guiding physician practices through the successful onboarding, configuration, and adoption of the Patient Access Center (PAC) platform. This role serves as the primary point of contact for practices during onboarding, ensuring a smooth transition from implementation through steady-state operations.
Key Responsibilities
Practice Onboarding & Implementation
Lead end-to-end onboarding of physician practices onto the PAC platform
Coordinate onboarding timelines, milestones, and dependencies across multiple practices simultaneously.
Gather and validate practice information (scheduling workflows, call routing preferences, hours, provider templates, EMR details.)
Ensure proper PAC configuration aligned to each practice's operational needs.
Cross-Functional Coordination
Partner with PAC operations, technology, training, and leadership teams to ensure readiness
Escalate risks, delays, or practice issues appropriately
Coordinate training sessions and go-live support for practice staff
Develop, maintain, and distribute performance dashboards and recurring reports to track KPIs to effectively report progress and efficiency of onboardings to management.
Adoption & Performance Monitoring
Track onboarding progress, completion status, and readiness metrics
Monitor early performance indicators post-go-live (call handling, scheduling rates, utilization)
Identify adoption gaps and recommend correction actions
Document workflows, refine existing and write new SOPs and best practices to support onboarding process.
Documentation & Systems
Maintain accurate onboarding records in CRM and internal tracking tools
Ensure onboarding documentation, workflows, and approvals are complete and compliant
Support continuous improvement of onboarding playbooks and processes
Qualifications & Experience
Required
2+ years of experience in healthcare operations, practice management, onboarding, customer success, or implementation
Experience working with physician practices, ACOs, MSOs, or payer environments
Strong relationship-building and communication skills
High emotional intelligence and empathy for busy medical offices
Highly organized with strong follow-up discipline
Comfortable managing multiple onboarding workflows in parallel
Familiarity with EMRs, front-office workflows, and scheduling processes
Experience using CRM tools (e.g., Salesforce) to track progress and outcomes
Understanding of HIPAA and healthcare compliance basics
Preferred
PMP certification of 1-3 years of project management experience
Experience onboarding callcenter, scheduling, or patient access solutions
Exposure to value-based care or ACO environments
$24k-36k yearly est. 23d ago
Call Center Training Specialist
Porter Cares
Call center representative job in Pompano Beach, FL
CallCenter TrainerLocation: On-site, Pompano Beach, FL About PorterPorter is a fast-growing healthcare-technology and services company, built on the mission of simplifying and improving the care-at-home journey for patients and members. Leveraging advanced analytics, AI-driven tools, and a dedicated care-guide team, Porter delivers personalized care coordination, risk-adjustment support, and comprehensive member services - helping payers, providers, and members navigate complex care requirements with clarity and compassion. Porter stands at the forefront of care-coordination innovation, striving to deliver high-quality, efficient, and patient-centric support across the care continuum. About the RoleThe CallCenter Trainer supports the development, delivery, and ongoing improvement of training programs for callcenter agents and scheduling staff. This role focuses on preparing team members to manage inbound and outbound calls, follow healthcare-specific protocols, and consistently deliver excellent customer experience. Working closely with management, operations, and other training contributors, the trainer helps ensure training initiatives align with company standards, performance expectations, and compliance requirements. Key Responsibilities· Deliver new-hire onboarding and role-specific training covering systems, workflows, compliance requirements, and customer service expectations· Facilitate ongoing development sessions, upskilling workshops, and targeted coaching for both new and existing team members· Monitor agent performance, identify knowledge or skill gaps, and provide supplemental or remedial training as needed· Collaborate with management and training contributors to develop, refine, and update training materials, guides, scripts, and SOPs· Conduct role-playing exercises, mock calls, and scenario-based learning to support skill development and real-world readiness· Gather feedback from agents and supervisors to identify training needs and recommend improvements to training content or delivery· Maintain organized training documentation, including materials, attendance records, and performance-related coaching notes Qualifications· 2-4+ years of experience in callcenter operations, customer service, or training roles; healthcare, technology, or regulated industry experience preferred· Demonstrated ability to facilitate engaging and effective training sessions, both classroom-style and hands-on· Strong communication, presentation, and facilitation skills with the ability to motivate and support learners· Excellent attention to detail when working with scripts, compliance requirements, data security protocols, and quality standards· Comfortable working in a fast-paced environment with evolving priorities and regulatory constraints· Ability to analyze performance data and identify trends to recommend improvements to training or coaching approaches· Familiarity with callcenter technologies such as autodialers, CRMs, EHRs, and performance dashboards· Empathetic, patient, and supportive training style focused on building agent confidence and competence· Organized, proactive, adaptable, and committed to continuous learning and improvement
$45,000 - $55,000 a year The Benefits of Working with Porter Benefits- Medical Dental VisionPaid HolidaysPaid Time OffEquipment SupportA fun team and special culture We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$24k-36k yearly est. Auto-Apply 28d ago
Customer Service Representative
Teksystems 4.4
Call center representative job in Deerfield Beach, FL
*About the Role* We're seeking a* Customer Service Representative* to join a high-performing team in a hybrid work environment. In this role, you'll handle inquiries related to contract administration, dealer portal access, and supply orders, while delivering exceptional customer support and building strong relationships.
*Key Responsibilities*
* Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide personalized support via email, phone, and chat.
* Resolve customer issues using knowledge of products, services, and policies.
* Address contract interpretation questions and troubleshoot portal access for auto dealers.
* Generate accurate reports and collaborate with internal teams, including management.
*Qualifications*
* *Bilingual proficiency in English and Spanish is required.*
* High school diploma or equivalent.
* Minimum 2 years of customer service experience in an omni-channel contact center.
* Strong multitasking skills across multiple systems; excellent typing and data entry.
* Proficient in Microsoft Office and related tools.
* Exceptional verbal, written, and active listening communication skills.
* Ability to work Monday-Friday, 9:30 AM-6:00 PM EST in a hybrid schedule.
*Additional Details*
* One week of formal training followed by shadowing and ongoing support.
* Flexible schedule with 3 remote days and 2 onsite days (Tuesday & Wednesday).
* Casual, modern office environment with amenities including dining, fitness, and medical facilities.
* Candidates must pass a typing test and callcenter proficiency assessment.
*Pay Structure*
* *0-2 years experience:* $19/hour ($21 bilingual)
* *2+ years experience:* $21/hour ($23 bilingual)
* *Max:* $23/hour ($25 bilingual)
*Why Join?* This is an opportunity to work with a well-established organization in the automotive industry, offering a collaborative team environment and potential for long-term growth.
*Job Type & Location*This is a Contract position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-25 hourly 6d ago
Call Center Representative - Client Services
The Office of Abbey Ajayi, Broward County Tax Collector
Call center representative job in Fort Lauderdale, FL
Job Description
Starting Salary $41,500 Reports To: CallCenter Manager/CallCenter Assistant Manager
Purpose and Scope: CallCenter Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance.
Qualifications and Experience:
At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver's license.
In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.
Essential Functions:
Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments.
Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports.
Maintains current knowledge of TCO product lines and applicable laws and procedures.
Critical Competencies for Success:
Interpersonal Skills:
Strong commitment to client service (internal and external).
Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding.
Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment.
Demonstrates a sense of urgency and commitment to achieve goals.
Takes initiative to pro-actively address client concerns and issues.
Learning:
Proactively continues growth by seeking opportunities to learn and practice new skills.
Puts new concepts and information to use quickly.
Adapts easily to statutory changes and interpretation of procedures.
Teamwork:
Works cooperatively with others.
Listens and is open to team members' ideas.
Offers constructive feedback.
Willingly provides assistance.
Critical Thinking:
Ability to calculate and determine data and make reasonable judgments about subsequent actions.
Ability to use a wide variety of reference materials and information.
Ability to perform mathematical functions including calculation of percentages.
Ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances.
Work Conditions:
Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver's license clients.
Physical Ability:
Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements:
Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.
Environmental Factors:
Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure.
This position requires occasional evening hours, and infrequent weekend hours.
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$41.5k yearly 24d ago
BDC Representative / Call Center Representative
Earl Stewart Toyota
Call center representative job in Lake Park, FL
Full job description
Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service CallCenter. This position will include on-the-job training. Prior callcenter experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC CallCenter Agent - Benefits
Hourly rate, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about product updates
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, rotating weekends
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Why Choose Earl Stewart Toyota?
We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect.
Whether you're starting fresh or continuing your professional journey, we support you every step of the way.
Apply Today!
If you're looking for a stable, rewarding role in a customer-focused callcenter, we want to hear from you.
$23k-31k yearly est. 28d ago
Part Time Bilingual Call Center Representative
Find Your Logixhealth Career Here
Call center representative job in Dania Beach, FL
This Role:
As a Part Time Bilingual CallCenterRepresentative at LogixHealth, you will provide support and service to our patients via telephone, fax and mail. You'll contribute to our fast-paced, collaborative environment and bring your expertise to represent our clients in a professional and courteous manner.
The ideal candidate will have strong technical skills, excellent interpersonal communication, and the ability to speak both English and Spanish.
Key Responsibilities:
Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards
Retrieve voice messages from mail box and return patient calls within 24 hours
Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person
Provide patient with their claim balance as requested
Update patient's insurance information in the system and then re-bill to the new insurance carrier
Perform daily mailings of letters to patients and HCFA claim forms
Qualifications:
To perform this job successfully, an individual must be able to perform each Key Responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties.
Required:
Must be bilingual in English and Spanish
Customer service experience
Prior word processing, spreadsheet, and internet software experience including proficiency with MS Teams, Word, Excel, Outlook
Excellent written and verbal communication skills
Ability to simultaneously converse over the phone, problem solve, and enter data in the client software database
Preferred:
One to two years related callcenter experience
Healthcare revenue cycle knowledge
$23k-31k yearly est. 8d ago
Bilingual Call Center Representative
Statewide Window and Doors 3.7
Call center representative job in Deerfield Beach, FL
Position: Bilingual CallCenterRepresentative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing
Required Skills:
• Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database
• Amazing Phone Skills
• Strong business development, lead generation, relationship building track record
• Must be Bilingual in English and Spanish
Experience:
• Minimum 3-5 years of telephone experience
• A proven track record in an outbound, lead generation sales environment a must
• Excellent verbal and written communication skills
Position Offers:
• Competitive Compensation Salary, Commission, and Bonus
• Training
• Career Growth
To Apply:
All applicants must submit an updated resume along with active contact phone number.
$22k-30k yearly est. 4d ago
Resource Center Specialist-Call Center
211 Palm Beach Treasure Coast Inc.
Call center representative job in Lantana, FL
We are excited to announce our upcoming training class for Resource Center Specialist/CallCenterRepresentative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization.
As a Resource Center Specialist/CallCenterRepresentative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media.
Salary:
Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications.
Hours:
This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs.
We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday.
Benefits:
Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b).
About Us:
211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day.
Core Qualifications:
High School Diploma or equivalent required. Associate's degree preferred.
Two years of customer service, social work, or human services experience required.
Ability to establish rapport and effectively communicate.
Demonstrated empathy, compassion, and confidentiality.
Proficiency in computer systems.
Bi-lingual (Spanish, Creole) is a plus.
Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
$18 hourly 55d ago
Customer Service Representative
Teksystems 4.4
Call center representative job in Deerfield Beach, FL
As a Senior Customer Service Representative, you'll play a key role in keeping our service operations in top gear. This position focuses on handling inquiries related to contract administration, dealer web portal access, and supply orders, all while building strong relationships and delivering high-quality support that keeps our business moving forward.
The ideal candidate brings over two years of experience delivering extraordinary customer service, paired with a friendly demeanor, a strong customer-first mindset, and a collaborative spirit. The Senior Customer Service Representative knows how to navigate challenges with resourcefulness and innovation, maintaining clear and effective communication while following established processes. With exceptional written and verbal communication skills, sharp attention to detail, and the ability to multitask across systems, this individual ensures every request is handled with precision.
-Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide high-quality, individualized customer service via email, telephone, and chat.
* Apply knowledge of the organization, products, services, and policies to resolve customer issues.
* Address and resolve customer questions, complaints, and requests, including contract interpretation.
* Deliver technical support to auto dealers for portal access and troubleshooting.
* Generate and provide accurate reports using tools.
* Interact effectively with various departments and associates, including management.
*Skills*
Computer Proficiency, order entry, Spanish Fluency, Customer support, callcenter, Salesforce
*Top Skills Details*
Computer Proficiency,order entry,Spanish Fluency,Customer support,callcenter
*Additional Skills & Qualifications*
* High school diploma or equivalent required.
* Minimum of 2 years of customer service experience in a channel contact center.
* Ability to work 9:30am-6:00pm EST in a hybrid environment (2 days in office, 3 days from home).
* Strong motivation and a positive team player attitude.
* Excellent verbal, written, and active listening communication skills.
* Strong interpersonal skills with emotional intelligence and problem-solving capabilities.
* Critical thinking and ability to manage high-pressure customer interactions.
* Proficient in multitasking across multiple systems and screens; strong data entry and typing skills.
* Experience with Microsoft Office and other relevant software tools.
* Ability to manage priorities in a fast-paced environment.
* Technologically savvy with the ability to quickly learn new systems.
* Basic understanding of products and systems is a plus.
* Bilingual proficiency in English and Spanish is a must.
*Experience Level*
Entry Leve
*Job Type & Location*This is a Contract position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a call center representative earn in Wellington, FL?
The average call center representative in Wellington, FL earns between $20,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Wellington, FL