Call center representative jobs in West Mifflin, PA

**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ . **Referenced Salary Location** USA, Virginia - Full Time Remote **Working Arrangement** Remote **Salary range is expected to be between** $38,550.00 USD - $64,250.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf) Company: John Hancock Life Insurance Company (U.S.A.)

Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $19.75 per hour. YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Bonus Plan Take advantage of a bonus plan based on performance Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Titan Management Acquisitions is a promotional marketing firm in the Pittsburgh, PA area. Our experience on the ground means we're a powerful asset for business campaigns and publicity efforts. Like a fine suit, every service offered to our clients are finely tailored based on specific products and targets . Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our teams' growth through a rewarding and progressive environment. Job Description We are seeking an enthusiastic, efficient person to join our sales team to help with sales processes and customer service. Duties of this position include communicating and building relationships with customers, coordinating with other departments, maintaining a customer database, and promoting a quality image of the company. We are a small company with a national reputation. We continue to expand our reach to new markets and customers. Our sales team works with terrific clients across the country engaging in face to face sales interactions with customers. NO D2D NO B2B NO Cold Calling Paid Training Provided! Benefits include: - Full paid training - Flexible work schedule - Incentives plan - Weekly guaranteed base pay plus commission - Advancement opportunities - Bonus Opportunities Qualifications Qualifications One to two years of experience in customer service or business setting Ability to be organized and efficient under varying workloads Demonstrate initiative and self-direction Demonstrate team skills Good interpersonal and communication skills Attention to detail Additional Information Check us out at ********************************** Like us on Facebook Connect with us on LinkedIn Follow us on Twitter

Experience: 3 - 30 Years . Experience: 3+ years in a high-volume (60+ calls), inbound Call Center/Contact Center OR a College degree in lieu of experience. Shifts: During training (3 months), the shift is 7:45 am to 5:00 pm. After training, you MUST be available to work shifts between the hours of 8:00 am to 9:00 pm with rotating weekends from 8:00 am to 5:00 pm. No exceptions. Mandatory overtime may be required based on business and training needs. Position Overview: This position is responsible for handling a high volume of inbound calls. Identify our customers' needs, provide product/service information, and resolve any questions or concerns they may have. The candidate should be familiar with various banking concepts, products, and services, and be able to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor, a positive work ethic, and must work well in a team environment. Job Responsibilities: Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer's needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center's Key Performance Metrics on a daily, weekly and monthly basis. Promote bank products and services by properly identifying the customer's needs and providing appropriate offerings. Perform various tasks including refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, and submit credit card limit increase inquiries. Provide basic troubleshooting support for online banking products and services such as password resets, mobile banking, and bill payments. Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the 'voice of the customer' by submitting feedback. Build sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Perform other related duties and projects as assigned by management. Ability to work some holidays and weekends. Education: High School Diploma or GED, college a plus Required Skills: Excellent communication skills, both written and verbal Excellent customer service skills Detail oriented Ability to work and multi-task in a fast-paced environment Ability to use general office equipment Ability to use a personal computer and job-related software (MS Word, Excel, Outlook) Preferred Experience/Skills: CRM experience Workday experience Relationship management software experience Customer-facing experience Softphone/Mitel experience

Primary Call Center Representative Shifts:& During training (3 months), the shift is 7:45 am to 5:00 pm. After training, you MUST be available to work shifts between the hours of 8:00 am to 9:00 pm with rotating weekends from 8:00 am to 5:00 pm. No exceptions. Mandatory overtime may be required based on business and training needs. Position Overview: This position is responsible for handling a high volume of inbound calls. Identify our customer's needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Job Responsibilities: Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer's needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center's Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer's needs and providing appropriate offerings. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments. Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback. Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Education:& High School Diploma or GED, college a plus Experience:& 3+ years in a high volume (100+ calls), inbound Call Center/Contact Center OR College degree in lieu of experience. Required Skills: Excellent communication skills, both written and verbal Excellent customer service skills Detail oriented Ability to work and multi-task in a fast-paced environment Ability to use general office equipment Ability to use a personal computer and job-related software (MS Word, Excel, Outlook) Preferred Experience/Skills: CRM experience Workday experience Relationship management software experience Customer facing experience Softphone/Mitel experience

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time position hourly, on-site 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA Availability for Monday-Friday : 10AM- 6PM, 11 AM- 7 PM, 12 PM - 8 PM OR 1 PM- 9 PM EST OR open for availability for 4 day 10 hour shifts from 11am-9 pm EST OR 10am-8pm EST Availability for rotating Saturday shifts 9am-5pm Scheduling flexibility, as your schedule may change over time according to business needs Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Make a Difference in Healthcare: Join FreedomCare in Pennsylvania! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Pennsylvania. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with individuals over the phone to build relationships with those interested in having home care support for themselves or a loved one Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them through the application and enrollment process for our supported programs, with the goal of completing eligibility and onboarding them over the phone. Onboarding Specialist I: guide patients and caregivers through the onboarding and orientation process of joining FreedomCare. Care Support Specialist I: support patients and caregivers throughout their home care journey over phone calls, ensuring that patients receive the care they need and feel heard and valued. Field Care Coordinator: supports patients and caregivers throughout their home care journey in person, ensuring that patients receive the care they need while feeling heard and valued. This role requires frequent travel to patients' homes. Ideal Candidate Will Possess: Customer Service Excellence: a passion for delivering high-quality customer service, including the ability to manage a high-volume inbound and outbound call queue. Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care. Communication Skills: exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers. Emotional Intelligence & Teamwork: strong emotional intelligence, active listening skills, and the ability to collaborate effectively within a team environment. Problem-Solving Abilities: proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure. Time Management & Multitasking: excellent time management skills with the ability to prioritize tasks, meet and exceed expectations, and manage multiple responsibilities simultaneously while supporting patients and caregivers. Technical Proficiency: strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking. These are hybrid positions requiring employees to commute to their designated FreedomCare Pennsylvania office 2-3 days per week. Each candidate will be assigned to the office location closest to their residence, which may be in Philadelphia, Harrisburg, or Pittsburgh. **Please be aware that this is a Pipeline Talent Pool requisition. We will reach out to you once new job opportunities become available** Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth Opportunities: We offer a supportive environment for professional development and advancement. Competitive Benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD

Company: Mt. Pleasant Window & Remodeling Co. Mt. Pleasant Window & Remodeling Co. is a fast-growing leader in the home and bath remodeling industry. We specialize in custom bath remodeling solutions that enrich the lives of our customers with beautiful, durable, and low-maintenance bathrooms. We are currently seeking a Call Center Representative to join our team in Export, PA. This is an excellent opportunity to work with one of the fastest-growing companies in the industry, earn a competitive income, and make a positive impact by helping homeowners improve their homes. General Purpose: We are looking for a motivated individual with strong customer service skills. As a Call Center Representative, you will contact homeowners by telephone, set up qualified appointments for free consultations, and maintain accurate lead information. Key Responsibilities: Deliver a scripted pitch to homeowners, adjusting as necessary based on the conversation Address homeowner questions and objections professionally Collect and enter homeowner information, including names, addresses, and phone numbers Schedule and confirm appointments for our sales representatives Input detailed notes into the computer system about each interaction Make quality control phone calls and follow-up calls Answer inbound calls from potential customers responding to advertisements Update lead information and maintain accurate reports Qualifications: Knowledge of sales and marketing principles and strategies Previous experience in telemarketing, sales, marketing, or promotions is preferred Strong communication and interpersonal skills Proficiency in relevant computer applications Product training will be provided Schedule: Monday - Thursday: 11:30 AM - 8:00 PM Friday: 9:00 AM - 5:00 PM Rotating Saturdays: 9:00 AM - 5:00 PM (typically every 3 to 4 weeks) Join our team of professionals and grow your career with a company that values hard work, a positive attitude, and a passion for helping homeowners. Apply today!

Are you ready to be the voice of care and connection at UPMC St. Margaret? We're hiring a dedicated Call Center Operator to join our team. This full-time position offers 8-hour shifts, scheduled Sunday through Thursday from 3:00 PM to 11:30 PM. As a vital part of our telecommunications operations, you'll handle incoming calls with professionalism and empathy, ensuring timely and accurate communication across departments. Weekend and holiday availability is required, but there's no on-call or travel involved. If you meet the minimum qualifications and are eager to make a meaningful impact, apply today! Responsibilities: * Manage keys and sign-in books for various departments and areas. * Activate the Alert Notification System. * Dispatch Security for emergency support. * Coordinate with cab companies and prepare related paperwork. * Monitor and respond to all codes/alarms (e.g., fire, cardiac arrest, community disaster, etc.). * Handle telephone repairs and log reports. * Answer and redirect incoming calls, provide information, and manage paging systems. * Provide answering services, dispatch emergency messages, and maintain on-call schedules. * Report issues with elevators, ATMs, and payphones. * Assist with parking lot gate and pay station issues. * Support religious services by handling patient requests and emergency dispatch. * Manage pager repairs, replacements, and troubleshooting. * Perform duties in line with UPMC Health System's philosophy. * Make approved overhead announcements. * High school diploma or GED required. * Minimum two-years experience in customer service required, answering service experience preferred. * Must possess proficient spelling/grammar skills, must be able to communicate effectively with all age groups and populations of external and internal customers as well as co-workers on all communication systems in Telecommunications * Must possess proficient typing (40 wpm) and spelling/grammar skills. * The call center operator will type alpha text messages via pagers to physicians, staff, and answering service clients. * Answering service clients, in addition, receive all messages handled by In Touch daily via faxes to their office. * Attends mandatory safety, compliance and other meetings required by Telecommunications and hospital guidelines. * Attends in-service and training classes, as required Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

FASTSIGNS #291801 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

This role is not open for submissions from outside staffing agencies Customer Service Representative What Brought You Here: Pay- $18/hour-$22/hour Day Shift Hours OT as needed Benefits starting DAY ONE! Who You Are: A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience. What You Will Be Doing: Provide customer service support to the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Initiating and/or implementing corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Identifying and contributing with the generation of potential sales leads to the organization. Planning and development of specific target markets and groups and the actual service "package" will be developed as a team program in conjunction with the project manager, territory account managers, and data entry clerk. Answer customer service calls within the first three rings. Receives, processes, and verifies the accuracy of orders from customers utilizing the company's internal CRM/Axapta mainframe system and customer purchase orders. Data entry Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments. Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation. Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations. Handles or refers complaints of product or service failure to the appropriate department for investigation. Conducts follow-up phone calls within 3 hours to respondents who have concerns or questions. Prepares price quotations on items not contained in price book and prepares quotations. Works with the organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings. Answers customer's technical questions regarding products and services. Modify quote status once order has been placed to ensure visibility and uniformity amongst sales team. Attends regular customer service department meetings. Support and participate in the organization's continuous improvement program and product training courses. Perform other related duties and provide back-up support to other group members as assigned by management. Skills You Bring: Associates degree with 0--2-year related glass and aluminum work experience highly preferred. Proven work experience in customer service. Proven prior professional office setting experience required. Experienced user of Microsoft Office suite. Ability to calculate discounts, interest, commissions, factions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra, and geometry. Prior data entry experience Manufacturing background preferred Must be able to multi-task, be organized, efficient, and accurate. Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills. Listening skills and data collection with attention to detail are essential. Why Trulite: Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident. Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health. Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence. We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

International company with over 65 years of service working privately with over 20,000 unions, credit unions and associations in the United States alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting the position full-time. This is a great opportunity for anyone interested in advancing their career. Job Description The Customer Service Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. Growth and advancement opportunities are available. Qualifications - Be driven and motivated to being successful - Have excellent customer relation skills and communication - Have strong organizational skills and attention to detail - Be service oriented/ people person/ call center experience preferred - Be knowledgeable in Windows and thorough PC skills - Flexible and adaptable to change with excellent time management Additional Information All your information will be kept confidential according to EEO guidelines.

Pennsylvania One Call System, Inc. is currently seeking an experienced Customer Service Representative to join our team in West Mifflin, Pennsylvania. About us: Pennsylvania One Call System, Inc. is a non-profit service company dedicated to minimizing utility service interruptions, reducing on-the-job injuries and deaths, promoting a higher level of public safety and protecting the environment, available 24 hours per day, every day of the year. We are seeking motivated, dependable people to staff our inbound contact center located in West Mifflin. Responsibilities including handling inbound calls, webchat, and email, from homeowners and excavators digging in Pennsylvania, gathering information about their proposed excavation project for relay to utilities and other underground facility owners to mark the location of known buried facilities. The position requires extensive telephone work and data entry in a structured environment. Summary: We are looking for a motivated, dependable individual who can listen to customer requests, locate proposed excavation sites on a map, accurately capture project data, and relay information to underground facility owners. The successful candidate for this role will have genuine desire to help customers, active listening skills, strong typing and spelling skills, and the ability to read a map. Responsibilities: Handle inbound interactions homeowners, excavators, designers and utility companies Communicate empathetically with our customers to understand and address their needs Work accurately with close attention to detail Education & Experience: High school diploma, general education degree or equivalent Minimum of 2 years of previous experience within a customer facing environment preferred Exceptional phone skills and persuasive communication style Must be socially focused; “How can I help you?" attitude and a fast learner Ability to remain calm and courteous under pressure and navigate tense situations Proficient with a computer and ability to navigate through multiple applications including, but not limited to: Web applications, Chrome, Microsoft Office, Microsoft Teams or Zoom Typing speed of 40+ WPM required Flexible schedule Compensation and Benefits Compensation is commensurate with experience Medical, Dental & Vision plans offered Attractive 401(k) Plan Short Term & Long-Term disability (Company Sponsored) Company paid Life Insurance Please apply on line at: ***************

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Maintain the flow of stocked and delivered inventory by pulling material from bins, loading material onto trucks, placing new material arrivals into bins, scanning, or entering the data into the inventory database. Responsibilities An individual must be able to successfully perform the essential duties of this position with or without reasonable accommodation. * Unload material, tools, and equipment from vendor trucks and inspect material for minimum MRC quality requirements. * Stock and transfer material, tools, and equipment to the appropriate shelf, bin, rack, or pipe bundle by a predetermined sequence, including bind location, size, type, style, and length. * Mark the material with the correct identifying information. * Transfer material to and from the shops for modification purposes. * Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements. * Pull orders for delivery and stock-to-stock transfer. * Load onto the correct truck or transfer to the packing area using a forklift, overhead crane, and heavy equipment. * Prepare documentation for UPS, LTL, SH, or Air Shipments. * Adhere to required safety policies, guidelines, and training. * Maintain warehouse cleanliness in compliance with OSHA and customer safety policies. * Perform other duties and projects as assigned. * Take reasonable care for the safety and health of yourself and others. * Report workplace hazards, injuries, or illnesses immediately. Qualifications Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. * High School Diploma or GED (General Education Degree). * Ability to learn MRC, federal, health, and safety regulations. * Typing and basic computer skills. * Knowledge of or ability to learn MRC warehouse operations and business processes. * Basic math and good reading skills. Additional Qualifications * Must have the ability to provide documentation verifying legal work status. * Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries. * Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines. Working Conditions * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

At EAS Roofing, we pride ourselves on delivering exceptional service and creating positive experiences for our clients. We're on the lookout for a dedicated and friendly Appointment Center Representative to join our team and help us continue providing top-notch support and organization. Role Overview: As an Appointment Center Representative, you will be the first point of contact for our clients and customers. Your role will be essential in scheduling, rescheduling, and confirming appointments while providing a welcoming and professional experience. Key Responsibilities: Client Interaction: Manage incoming calls and messages in a friendly and professional manner. Assist clients in scheduling, rescheduling, or canceling appointments as needed. Appointment Management: Maintain and update appointment schedules, ensuring accuracy and minimizing conflicts. Technology Use: Utilize our appointment scheduling software and other relevant systems efficiently. Troubleshoot basic tech issues and assist with software updates. Data Entry: Accurately input and maintain client information and appointment details in our system. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and offering solutions in a courteous manner. Learning & Development: Stay updated with company procedures and industry best practices. Participate in training sessions to enhance skills and knowledge. Qualifications: Friendly and Professional: Exceptional interpersonal skills with a genuine ability to connect with people and provide a positive experience. Responsible: Demonstrated reliability and punctuality, with a strong work ethic and attention to detail. Tech-Savvy: Proficiency with computers and technology, including experience with appointment scheduling software. Ability to quickly adapt to new tools and systems. Willing to Learn: Eagerness to grow and learn new skills, with an open mindset towards continuous improvement. What We Offer: Supportive Environment: A friendly and collaborative team committed to your success. Training: Comprehensive training to help you excel in your role and advance in your career. Career Growth: Opportunities for professional development and career advancement within our company. Benefits: Heath benefits available, earned PTO days How to Apply: If you're enthusiastic about this opportunity and meet the qualifications listed above, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this role! Join us at EAS Roofing and be a part of a dynamic team dedicated to making a difference every day. We look forward to your application!

Job Details Essex - Frazer - Frazer, PA We are currently looking for a dedicated, efficient individual to join our team as a Customer Service Representative. Customer Service Reps process orders for our customers, respond to inquiries, and handle any issues that arise - following the order from start to finish. Why Choose Essex? We offer a competitive salary and exceptional benefits package unmatched in the industry. We pride ourselves in a company culture that encourages ownership, assistance, growth, and doing the right thing - allowing you to be your best self. We are a stable, growing company and we know that our true strength is from our people. Enjoy a small company atmosphere with the resources of a larger company due to our network. Position Details Receives customer orders by phone, email, customer website or EDI. Enters orders and data into system (Sage X3) for processing, including proper ship dates, locations, correct pricing, and freight carriers. Confirms shipped orders and starts the invoicing process. Receives, acknowledges, and documents customer complaints using the Customer Experience tool and takes necessary action to resolve issues. Assists outside Sales Partners with customer inquiries and requests as needed. Communicates across multiple departments to ensure smooth processing of customer orders including Purchasing, Sales, and the Warehouse. Requirements High school diploma or GED required Knowledge and skills comparative to completion of a bachelor's degree preferred 2-3 years of professional experience in a related field preferred Advanced attention to detail and accuracy in all work required Benefits Paid Time Off 10 Paid holidays Referral bonuses 401(k) retirement with Company contribution Company Profit Sharing Medical, Dental, Vision, Life Insurance And more! Shift and Schedule Monday through Friday 8 am to 4:30 pm Overtime after 40 hours About the Company Essex Food Ingredients has been a distributor of food ingredients since 1972 - currently located in Frazer, PA with main warehousing in Sayreville, NJ. Essex is a tight knit company that has earned the respect of both customers and suppliers through superior service. We provide innovation and value to our clients in the food industry, and we are successful because of our focus on taking ownership, providing needed help, and always doing the right thing. And perhaps most importantly, we understand that to take care of our external customers, we must do right for our internal customers - our employees. Join our company today to begin a fulfilling career with a group that understands that people are our strength! Essex Food Ingredients is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

Titan Management Acquisitions is a promotional marketing firm in the Morgantown, WV area. Our experience on the ground means we're a powerful asset for business campaigns and publicity efforts. Like a fine suit, every service offered to our clients are finely tailored based on specific products and targets . Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our teams' growth through a rewarding and progressive environment. Job Description Titan Management Acquisitions' goal is to provide client acquisition services for a wide range of satellite and communications clients. Our clients have a huge presence in some of the world's largest retailers. We are expanding into the Monroeville, PA market in September 2016, and are looking for qualified candidates to assist our growing firm! This position offers candidates fully paid training, a wide range of career growth possibilities, a competitive pay structure, travel incentives and performance bonuses! The best part? You'll be working with some of the largest brand names nationwide! What you'll do as a Retail Sales Representative: Consult with retail customers to identify and sell a variety of products and services new to the marketplace that meet their wants/needs Develop exceptional customer relationship management (CRM). Listen and understand client needs and provide advice on how they can be met by products and services offered Generate revenue and sales to meet sales targets Provide customers with a positive sales and service experience Meet sales quotas and service objectives in a fast paced retail environment Product performances, demonstrations and sales will be a requirement in this role Qualifications As a Retail Sales Representative you must: Be adaptable to a variety of people Be comfortable with face to face consumer interaction Possess a post-secondary education or equivalent experience in sales, marketing, retail or a related field Travel to on-site retail events as it will be a requirement in this role Think you have what it takes to be our next Retail Sales Representative? Apply now! The selected candidate for this role will be working inside major retail locations across the local area on behalf of a local retail & promotional based marketing firm to promote, sell and represent their client's products/brands. You will not be considered an employee of the retailer in which location you are stationed. Additional Information Check us out at ********************************** Like us on Facebook Connect with us on LinkedIn Follow us on Twitter

Job Description Call Center Representative Company: Mt. Pleasant Window & Remodeling Co. Mt. Pleasant Window & Remodeling Co. is a fast-growing leader in the home and bath remodeling industry. We specialize in custom bath remodeling solutions that enrich the lives of our customers with beautiful, durable, and low-maintenance bathrooms. We are currently seeking a Call Center Representative to join our team in Export, PA. This is an excellent opportunity to work with one of the fastest-growing companies in the industry, earn a competitive income, and make a positive impact by helping homeowners improve their homes. General Purpose: We are looking for a motivated individual with strong customer service skills. As a Call Center Representative, you will contact homeowners by telephone, set up qualified appointments for free consultations, and maintain accurate lead information. Key Responsibilities: Deliver a scripted pitch to homeowners, adjusting as necessary based on the conversation Address homeowner questions and objections professionally Collect and enter homeowner information, including names, addresses, and phone numbers Schedule and confirm appointments for our sales representatives Input detailed notes into the computer system about each interaction Make quality control phone calls and follow-up calls Answer inbound calls from potential customers responding to advertisements Update lead information and maintain accurate reports Qualifications: Knowledge of sales and marketing principles and strategies Previous experience in telemarketing, sales, marketing, or promotions is preferred Strong communication and interpersonal skills Proficiency in relevant computer applications Product training will be provided Schedule: Monday - Thursday: 11:30 AM - 8:00 PM Friday: 9:00 AM - 5:00 PM Rotating Saturdays: 9:00 AM - 5:00 PM (typically every 3 to 4 weeks) Join our team of professionals and grow your career with a company that values hard work, a positive attitude, and a passion for helping homeowners. Apply today! Powered by JazzHR UHEZbDD1ND

FASTSIGNS #291801 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!