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Call center representative jobs in West Palm Beach, FL

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  • Bilingual Call Center Representative

    Carshop

    Call center representative job in West Palm Beach, FL

    Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now! JOIN OUR TEAM As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors. WHAT WE HAVE TO OFFER Hourly rate plus the opportunity to earn extra in performance-based bonuses. Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For. Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. Values-driven culture built on integrity, professionalism, excellence and teamwork. WHAT WE ARE LOOKING FOR Bilingual in Spanish and English is required. Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal and organizational skills. Strong work-ethic with the ability to work in a fast-paced, results-driven environment. Prompt responses to internet inquiries with courtesy, accuracy and professionalism. APPLY WITH US! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
    $23k-31k yearly est. 3d ago
  • Call Center Representative

    Napleton Corporate BDC

    Call center representative job in West Palm Beach, FL

    *Job Fair Wednesday 12/17 10:00am to 2:00pm- Immediate Interviews* $800/week guaranteed - 1st Month* Flexible Scheduling Options* Fantastic, fun, fast paced, diverse culture! Apply today today to secure your interview appointment or walk in between 10:00-2:00 on Wednesday 12/17 The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Call Center in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: $800 per week minimum guaranteed in your first month Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions. Hybrid schedules available for tenured employees Fun, fast-paced diverse environment Various shifts available with many flexible scheduling options Family Owned and Operated - 90+ years in business! Medical, Dental, and Vision Insurance 401K and additional benefits Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Growth Opportunities Job Responsibilities: Handle incoming and outgoing phone calls and emails Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction Answer customer internet inquires by both email and phone Schedule sales appointments and reschedule no show customers Contact customers based on current marketing incentives Follow up with existing and potential customers to generate leads and close sales Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase Follow up in a manner that results in the customer visiting the dealership Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction Other duties as assigned by management Job Requirements: Excellent computer skills required. Knowledgeable to call center environment- NO COLD CALLS! Automotive experience is helpful but not required. Able to communicate persuasively with customers to set appointments. Willingness to undergo a background check in accordance with local law/regulations Bilingual a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $23k-31k yearly est. Auto-Apply 12d ago
  • BDC Representative / Call Center Representative

    Earl Stewart Toyota

    Call center representative job in Lake Park, FL

    Full job description Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. BDC Call Center Agent - Benefits Hourly rate, plus bonus! Family Owned and Operated Medical, Dental, and Vision Insurance 401K and additional benefits Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities Promote and seek out opportunities to deliver a top-notch customer experience Work closely with the BDC Manager to schedule appointments Complete outbound phone calls as assigned by the BDC Manager Answer inbound phone calls Stay informed about product updates Maintain a business casual appearance BDC Customer Care Specialist - Requirements 5-day work week, rotating weekends Mathematical skills to calculate figures and amounts such as discounts and pricing Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments Clean driving record & valid driver's license Great customer service skills & motivation to be successful Able to multitask Able to communicate persuasively with customers to set appointments Excellent computer skills required Excellent phone presence Automotive experience helpful but not required Great communication skills 18+ years of age or older Why Choose Earl Stewart Toyota? We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect. Whether you're starting fresh or continuing your professional journey, we support you every step of the way. Apply Today! If you're looking for a stable, rewarding role in a customer-focused call center, we want to hear from you.
    $23k-31k yearly est. Auto-Apply 36d ago
  • Call Center Representative - Client Services

    The Office of Abbey Ajayi, Broward County Tax Collector

    Call center representative job in Fort Lauderdale, FL

    Starting Salary $41,500 Reports To: Call Center Manager/Call Center Assistant Manager Purpose and Scope: Call Center Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance. Qualifications and Experience: At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver's license. In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment. Essential Functions: Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments. Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports. Maintains current knowledge of TCO product lines and applicable laws and procedures. Critical Competencies for Success: Interpersonal Skills: Strong commitment to client service (internal and external). Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding. Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment. Demonstrates a sense of urgency and commitment to achieve goals. Takes initiative to pro-actively address client concerns and issues. Learning: Proactively continues growth by seeking opportunities to learn and practice new skills. Puts new concepts and information to use quickly. Adapts easily to statutory changes and interpretation of procedures. Teamwork: Works cooperatively with others. Listens and is open to team members' ideas. Offers constructive feedback. Willingly provides assistance. Critical Thinking: Ability to calculate and determine data and make reasonable judgments about subsequent actions. Ability to use a wide variety of reference materials and information. Ability to perform mathematical functions including calculation of percentages. Ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances. Work Conditions: Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver's license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours.
    $41.5k yearly Auto-Apply 60d+ ago
  • Call Center Agent

    Walker Property Services, LLC

    Call center representative job in Palm Beach Gardens, FL

    Job Description We are seeking Customer-Focused Call Center Agents to handle inbound and outbound maintenance requests with professionalism and efficiency. In this role, you will be responsible for dispatching vendors or internal crews, tracking work orders, and ensuring each job is completed with accuracy and high-quality service. You will serve as a critical quality control checkpoint, managing the entire lifecycle of each request, from the initial call to final client follow-up, ensuring client satisfaction and operational excellence. Strong communication, organization, and problem-solving skills are essential to succeed in this role. Benefits: Competitive pay Paid vacation 7 paid holidays Performance bonuses Health insurance 401(k) matching Referral bonuses Compensation: $15.50 - $18 hourly Responsibilities: Answer inbound calls and make outbound calls related to maintenance service requests in a courteous and professional manner. Accurately log and document maintenance requests in the system, ensuring all relevant information is captured. Dispatch appropriate vendors or internal maintenance crews based on the nature of the issue and availability. Monitor and track the status of each work order from initiation to completion, ensuring timely updates and resolution. Act as a quality control checkpoint, verifying that all services meet established standards before closing requests. Communicate effectively with clients, vendors, and internal teams to provide updates and ensure clear expectations. Follow up with clients after service completion to confirm satisfaction and address any remaining concerns. Identify and escalate urgent or unresolved issues to the appropriate personnel as needed. Maintain accurate records and reports related to maintenance activities and outcomes. Continuously seek ways to improve service efficiency, accuracy, and customer satisfaction. Qualifications: Prior experience in customer service, call centers, or administrative coordination is preferred. Strong attention to detail and organizational skills. Comfortable working with standard computer systems (CRM, email, dispatch software). Analytical problem solver - able to think ahead and prevent issues A strong sense of responsibility, teamwork, and pride in doing careful work. Familiarity with general contracting or trade terminology (plumbing, electrical, etc.) preferred. Prior roles where you handled client follow-ups or customer issue resolution. About Company Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
    $15.5-18 hourly 26d ago
  • Call Center Representative Now Hiring!

    Statewide Window and Doors 3.7company rating

    Call center representative job in Delray Beach, FL

    Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 8d ago
  • Bi-lingual Spanish Call Center Representative (on-site)

    CrÉDito Real USA Finance

    Call center representative job in Fort Lauderdale, FL

    Job Description CALL CENTER REPRESENTATIVE FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role. If you are an ambitious, results- oriented collector that enjoys being number 1 in results while helping our customers to build better credit and better lives, then this is the role for you! We believe in paying our top performers which means a competitive base and off the charts bonus potential. Our corporate office offers a fantastic work environment, a talented team and we have plenty of fun while we work. We also love the fact that we are helping people every day build better credit and better lives! Ready to join us? WHAT YOU'LL BE DOING Your main objective is to collect past due payments to prevent your accounts from rolling forward to the next bucket of delinquency. Contact customers using various methods (phone, email, text) to obtain payment arrangements and prevent delinquency. Work proactively with customer to prevent repossessions and losses through negotiation and utilization of available programs. Participating in dialer campaigns to quickly collect payments and resolve outstanding delinquencies. Actively work up to 80 accounts per day. Follow all company policies and state and federal laws applicable to debt collection. Overcome objections and negotiate payments to help the customer regain current account status. Attend team meetings, support other company initiatives as needed. Perform other duties as assigned. ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL The ability to negotiate and provide above average customer service while helping customers to bring their accounts current or make payment arrangements. Proven success in a collections role (that involved consumer collections). Previous experience in meeting and exceeding your monthly goals. Excellent communication, customer service and negotiation skills required. Must be able to successfully collect on past due accounts. Strong organizational and task management skills required. Strong internal motivation and hustle - desire to be very successful and collect on past due accounts. High comfort level on the phone for long periods of time. Some Saturdays and late shifts availability Bilingual Spanish is required. WHAT WE'RE OFFERING Business casual office environment (so yes you can wear jeans and your Nikes). Work life balance is a real thing here, not just something we say to get your resume. Ability to move up within the Team based on performance. Up to $4,000 a month in bonus potential based on meeting your individual goals. The standard stuff that everyone tells you of course; benefits, paid time off, 401k and all that good stuff. EEO Statement We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance. Job Type: Full-time Pay: Hourly pay + bonus + benefits
    $23k-31k yearly est. 30d ago
  • Call Center Representative - On Site

    Dev 4.2company rating

    Call center representative job in North Lauderdale, FL

    Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer
    $22k-29k yearly est. 60d+ ago
  • Call Center Representative

    Internet Lending

    Call center representative job in Port Saint Lucie, FL

    We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! QUALIFICATIONS: Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance. Ability to work full-time We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! hours without restrictions is necessary. EXPERIENCE: Customer service is a plus Call center experience is a plus Sales experience is a plus Moderate math skills are a must. We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require. WORK ENVIRONMENT: Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need! RESPONSIBILITIES: To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !! ~OFFERING~ Full Time - 40 hour work week! $15.00/hour Starting Pay $ Weekly Bonus Incentives$ $Paid Holidays$ $PTO Accrual From First Day$ **Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **
    $15 hourly 60d+ ago
  • UTILITY CALL - CENTER SPECIALIST I

    Palm Beach County, Fl 4.4company rating

    Call center representative job in Palm Beach, FL

    This is an entry-level customer service work handling a high volume of phone calls in the Water Utilities Department, Customer Service Call Center. This position is the first point of contact for internal and external customers. Responsible for handling a high volume of inbound and outbound calls, resolving customer inquiries, opening/closing accounts, and processing payments by telephone. Work is performed under the general supervision of a Utility Customer Service Supervisor. QUALIFICATIONS: Graduation from high school or an equivalent recognized certification; minimum of one (1) year of customer service experience in a call center environment. PREFERENCE FOR EXPERIENCE: Working for a utility; receiving a high volume of calls (must specify the number of calls per day). Also desirable: Bi/trilingual (English/Spanish/Creole). Ability to lift 30 pounds preferred.
    $30k-36k yearly est. 6d ago
  • Dental Call Center Representative

    Sage Dental 3.6company rating

    Call center representative job in Boca Raton, FL

    Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview The Patient Service Team (PST) Coordinator is responsible for assisting new and existing patients via the phone, webchat, and other online platforms. Duties include answering patient questions, scheduling appointments, and resolving complaints by following established protocols. This individual will be expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor. Customer service experience and strong writing skills are required. Candidates fluent in Spanish is a plus! Position Details: Full-Time Patient Service Support Coordinator (Call Center) Sage Dental Support Center is located in Boca Raton, FL 2-week training program provided Benefits such as Medical Insurance, 401(k), Vision, PTO, and more! Growth opportunity Competitive base pay Responsibilities Essential Duties and Responsibilities include the following but are not limited to: Must be able to handle high volume inbound and/or outbound calls Listen to potential new or existing patients and understand the reason for their call, address all questions or guide them to the proper contact, and provide accurate and efficient responses Schedule appointments by obtaining all pertinent details and maintaining accuracy in data entry (Dentrix/Dolphin) Utilize scripts and tools appropriately Collect the insurance information from patients, if applicable, and make the proper notations on the schedule Diffuse difficult calls or seek assistance when necessary Offer marketing promotions and educate the appropriate calls on our in-house discount program Receive and promptly respond to real-time customer queries via webchat Ability to document issues and resolutions Provide exceptional customer service Meet daily, weekly, and monthly department goals set forth by management Take part in training and other learning opportunities to expand knowledge for individual growth and company initiatives Adhere to all company policies and procedures, and abide by HIPAA regulations Qualifications Ability to successfully relate to and communicate with team members and patients Strong team player willing to take direction, initiate business activities and work with management staff and peers Self-starter able to work with minimal supervision/direction and ability to multitask Professional demeanor and presentation Strong and effective written communication skills Creative thinker using sound judgment in workload coordination and technical matters Ability to organize work effectively and establish priorities Candidates who are fluent in Spanish is a plus
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Resource Center Specialist-Call Center

    211 Palm Beach Treasure Coast Inc.

    Call center representative job in Lake Worth, FL

    Job DescriptionSalary: $18-$19.50 We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization. As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media. Salary: Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications. Hours: This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs. We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday. Benefits: Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b). About Us: 211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day. Core Qualifications: High School Diploma or equivalent required. Associate's degree preferred. Two years of customer service, social work, or human services experience required. Ability to establish rapport and effectively communicate. Demonstrated empathy, compassion, and confidentiality. Proficiency in computer systems. Bi-lingual (Spanish, Creole) is a plus. Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
    $18-19.5 hourly 2d ago
  • Call Center Agent

    South Palm Orthopedics

    Call center representative job in Delray Beach, FL

    ESSENTIAL DUTIES AND RESPONSIBILITES Reports to Administrative Supervisor and Practice Administrator Greet patients, answer phones Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day. Scan insurance eligibility and document in patient account Distribute information and forms, either paper or electronic Populate new patient information into records and update information for existing patients. Scan documents into electronic health record as necessary Disclose information when required, using appropriate guidelines and following HIPAA regulations Perform routine straightening and cleaning of waiting room areas Attend staff meetings and complete mandatory in-service education/training Perform other duties or special projects as required or as assigned by management.
    $23k-33k yearly est. Auto-Apply 60d+ ago
  • Call Center Training Specialist

    Porter Cares, Inc.

    Call center representative job in Pompano Beach, FL

    Job DescriptionCall Center TrainerLocation: On-site, Pompano Beach, FL About PorterPorter is a fast-growing healthcare-technology and services company, built on the mission of simplifying and improving the care-at-home journey for patients and members. Leveraging advanced analytics, AI-driven tools, and a dedicated care-guide team, Porter delivers personalized care coordination, risk-adjustment support, and comprehensive member services - helping payers, providers, and members navigate complex care requirements with clarity and compassion. Porter stands at the forefront of care-coordination innovation, striving to deliver high-quality, efficient, and patient-centric support across the care continuum. About the RoleThe Call Center Trainer supports the development, delivery, and ongoing improvement of training programs for call center agents and scheduling staff. This role focuses on preparing team members to manage inbound and outbound calls, follow healthcare-specific protocols, and consistently deliver excellent customer experience. Working closely with management, operations, and other training contributors, the trainer helps ensure training initiatives align with company standards, performance expectations, and compliance requirements. Key Responsibilities· Deliver new-hire onboarding and role-specific training covering systems, workflows, compliance requirements, and customer service expectations· Facilitate ongoing development sessions, upskilling workshops, and targeted coaching for both new and existing team members· Monitor agent performance, identify knowledge or skill gaps, and provide supplemental or remedial training as needed· Collaborate with management and training contributors to develop, refine, and update training materials, guides, scripts, and SOPs· Conduct role-playing exercises, mock calls, and scenario-based learning to support skill development and real-world readiness· Gather feedback from agents and supervisors to identify training needs and recommend improvements to training content or delivery· Maintain organized training documentation, including materials, attendance records, and performance-related coaching notes Qualifications· 2-4+ years of experience in call center operations, customer service, or training roles; healthcare, technology, or regulated industry experience preferred· Demonstrated ability to facilitate engaging and effective training sessions, both classroom-style and hands-on· Strong communication, presentation, and facilitation skills with the ability to motivate and support learners· Excellent attention to detail when working with scripts, compliance requirements, data security protocols, and quality standards· Comfortable working in a fast-paced environment with evolving priorities and regulatory constraints· Ability to analyze performance data and identify trends to recommend improvements to training or coaching approaches· Familiarity with call center technologies such as autodialers, CRMs, EHRs, and performance dashboards· Empathetic, patient, and supportive training style focused on building agent confidence and competence· Organized, proactive, adaptable, and committed to continuous learning and improvement The Benefits of Working with Porter Benefits- Medical Dental VisionPaid HolidaysPaid Time OffEquipment SupportA fun team and special culture We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $24k-36k yearly est. 6d ago
  • BDC Representative / Call Center Representative

    Earl Stewart Toyota

    Call center representative job in Lake Park, FL

    Full job description Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. BDC Call Center Agent - Benefits Hourly rate, plus bonus! Family Owned and Operated Medical, Dental, and Vision Insurance 401K and additional benefits Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities Promote and seek out opportunities to deliver a top-notch customer experience Work closely with the BDC Manager to schedule appointments Complete outbound phone calls as assigned by the BDC Manager Answer inbound phone calls Stay informed about product updates Maintain a business casual appearance BDC Customer Care Specialist - Requirements 5-day work week, rotating weekends Mathematical skills to calculate figures and amounts such as discounts and pricing Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments Clean driving record & valid driver's license Great customer service skills & motivation to be successful Able to multitask Able to communicate persuasively with customers to set appointments Excellent computer skills required Excellent phone presence Automotive experience helpful but not required Great communication skills 18+ years of age or older Why Choose Earl Stewart Toyota? We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect. Whether you're starting fresh or continuing your professional journey, we support you every step of the way. Apply Today! If you're looking for a stable, rewarding role in a customer-focused call center, we want to hear from you.
    $23k-31k yearly est. 5d ago
  • Call Center Representative Now Hiring!

    Statewide Window and Doors 3.7company rating

    Call center representative job in Delray Beach, FL

    Job Description Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. #hc213291
    $22k-30k yearly est. 10d ago
  • Call Center Representative

    Internet Lending

    Call center representative job in Port Saint Lucie, FL

    Job DescriptionSalary: $15.00 Starting Pay We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! QUALIFICATIONS:Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance. Ability to work full-time We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!hours without restrictions is necessary. EXPERIENCE: Customer service is a plus Call center experience is a plus Sales experience is a plus Moderate math skills are a must. We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require. WORK ENVIRONMENT:Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need! RESPONSIBILITIES:To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !! ~OFFERING~ Full Time - 40 hour work week! $15.00/hour Starting Pay $ Weekly Bonus Incentives$ $Paid Holidays$ $PTO Accrual From First Day$ **Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **
    $15 hourly 16d ago
  • Resource Center Specialist-Call Center

    211 Palm Beach Treasure Coast Inc.

    Call center representative job in Lantana, FL

    We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization. As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media. Salary: Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications. Hours: This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs. We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday. Benefits: Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b). About Us: 211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day. Core Qualifications: High School Diploma or equivalent required. Associate's degree preferred. Two years of customer service, social work, or human services experience required. Ability to establish rapport and effectively communicate. Demonstrated empathy, compassion, and confidentiality. Proficiency in computer systems. Bi-lingual (Spanish, Creole) is a plus. Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
    $18 hourly 31d ago
  • Call Center Training Specialist

    Porter Cares, Inc.

    Call center representative job in Pompano Beach, FL

    Call Center TrainerLocation: On-site, Pompano Beach, FL About PorterPorter is a fast-growing healthcare-technology and services company, built on the mission of simplifying and improving the care-at-home journey for patients and members. Leveraging advanced analytics, AI-driven tools, and a dedicated care-guide team, Porter delivers personalized care coordination, risk-adjustment support, and comprehensive member services - helping payers, providers, and members navigate complex care requirements with clarity and compassion. Porter stands at the forefront of care-coordination innovation, striving to deliver high-quality, efficient, and patient-centric support across the care continuum. About the RoleThe Call Center Trainer supports the development, delivery, and ongoing improvement of training programs for call center agents and scheduling staff. This role focuses on preparing team members to manage inbound and outbound calls, follow healthcare-specific protocols, and consistently deliver excellent customer experience. Working closely with management, operations, and other training contributors, the trainer helps ensure training initiatives align with company standards, performance expectations, and compliance requirements. Key Responsibilities· Deliver new-hire onboarding and role-specific training covering systems, workflows, compliance requirements, and customer service expectations· Facilitate ongoing development sessions, upskilling workshops, and targeted coaching for both new and existing team members· Monitor agent performance, identify knowledge or skill gaps, and provide supplemental or remedial training as needed· Collaborate with management and training contributors to develop, refine, and update training materials, guides, scripts, and SOPs· Conduct role-playing exercises, mock calls, and scenario-based learning to support skill development and real-world readiness· Gather feedback from agents and supervisors to identify training needs and recommend improvements to training content or delivery· Maintain organized training documentation, including materials, attendance records, and performance-related coaching notes Qualifications· 2-4+ years of experience in call center operations, customer service, or training roles; healthcare, technology, or regulated industry experience preferred· Demonstrated ability to facilitate engaging and effective training sessions, both classroom-style and hands-on· Strong communication, presentation, and facilitation skills with the ability to motivate and support learners· Excellent attention to detail when working with scripts, compliance requirements, data security protocols, and quality standards· Comfortable working in a fast-paced environment with evolving priorities and regulatory constraints· Ability to analyze performance data and identify trends to recommend improvements to training or coaching approaches· Familiarity with call center technologies such as autodialers, CRMs, EHRs, and performance dashboards· Empathetic, patient, and supportive training style focused on building agent confidence and competence· Organized, proactive, adaptable, and committed to continuous learning and improvement The Benefits of Working with Porter Benefits- Medical Dental VisionPaid HolidaysPaid Time OffEquipment SupportA fun team and special culture
    $24k-36k yearly est. Auto-Apply 6d ago
  • Dental Call Center Hiring Event

    Sage Dental 3.6company rating

    Call center representative job in Boca Raton, FL

    Now Hiring Call Center Representatives Sage Dental Support Center 6600 Congress Ave, Suite 150 Boca Raton, FL 33487 Join Sage Dental for our Hiring Event! ✔ Meet our hiring team ✔ 2 week training program ✔ Competitive pay with bonus earning potential ✔ Benefits such as Medical, Vision, and Dental Insurance. PTO and 401k Thursday, January 8th, 2026 9:00 AM-3:00 PM 👉 Bring your resume and meet us in person! Contact **************************** for questions or details.
    $24k-30k yearly est. Auto-Apply 5d ago

Learn more about call center representative jobs

How much does a call center representative earn in West Palm Beach, FL?

The average call center representative in West Palm Beach, FL earns between $20,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in West Palm Beach, FL

$26,000

What are the biggest employers of Call Center Representatives in West Palm Beach, FL?

The biggest employers of Call Center Representatives in West Palm Beach, FL are:
  1. Earl Stewart Toyota
  2. Palm Beach State College
  3. Napleton Automotive Group
  4. Parker Global Strategies
  5. Carshop
  6. Napleton Corporate BDC
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