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  • Full Time Call Center Representative

    Signius 4.1company rating

    Call center representative job in Mobile, AL

    Full-Time Call Center Representative Signius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. In your day-to-day, you will professionally manage a high volume of incoming calls, ensuring every caller is met with a polite and pleasant demeanor. Your primary focus will be to accurately gather and relay essential information while maintaining thorough and precise message details. By meticulously verifying and entering information into our system, you will provide our customers with the confidence that their needs are being effectively documents and communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Compensation: $20/hr with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour. Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full-Time - 40 hours per week, 10-hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Signius is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
    $17-20 hourly 1d ago
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  • Airport Agent - Customer Service

    Envoy Air Inc. 4.0company rating

    Call center representative job in Pensacola, FL

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Pay rate: $16.61/ hr Responsibilities How will you make an impact? Responsibilities Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner May work in the Baggage Service Office to track the location of baggage and handle passenger questions Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended driver's license; some license restrictions may prohibit a candidate from qualifying for this position Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Must be customer focused, detail oriented, and interested about the airline industry Able to communicate in a clear, polite, and friendly manner Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $16.6 hourly Auto-Apply 8d ago
  • Customer Service Agent

    GAT 3.8company rating

    Call center representative job in Mobile, AL

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $21k-27k yearly est. 12d ago
  • Outbound Call Center Representative

    Advantage HVAC, Plumbing, and Electrical

    Call center representative job in Fort Walton Beach, FL

    Benefits: 401(k) matching Bonus based on performance Health insurance Outbound Call Center Sales Representative (ServiceTitan | Inside Sales | Appointment Setting) Pay & Benefits Hourly pay at minimum wage Uncapped commission based on booked appointments and performance Paid Time Off (PTO) Career advancement opportunities Stable schedule in a growing home services company Job Description We are hiring an Outbound Call Center Sales Representative to drive revenue through outbound calling, inside sales, and appointment setting in the HVAC and home services industry. This role focuses on high-volume outbound calls, reactivating existing customers, following structured scripts, and booking qualified service appointments. Candidates must be comfortable working in a CRM environment (ServiceTitan preferred) and tracking performance metrics. This is a performance-based role with commission upside. Base pay is hourly at minimum wage. Responsibilities Make outbound sales calls to existing customers, unsold estimates, and marketing lists Handle inbound calls as needed Follow call scripts and booking processes Identify customer needs and convert calls into booked appointments Upsell services and maintenance plans when appropriate Accurately document all calls and outcomes in ServiceTitan CRM Meet or exceed daily call and booking goals Participate in training and performance coaching Required Qualifications High school diploma or GED Experience in outbound call center, inside sales, or appointment setting Familiarity with CRM software (ServiceTitan strongly preferred) Strong phone communication and active listening skills Confident using computers and multiple systems simultaneously Ability to work in a fast-paced, metric-driven environment Preferred Experience HVAC, plumbing, or home services call center experience ServiceTitan booking and dispatch workflows Commission-based or performance-pay sales roles Work Environment Call center / inside sales environment Script-driven, KPI-focused role High accountability, low micromanagement Why This Role Works Clear expectations Measurable performance Commission-driven earnings Pathway into senior sales, dispatch, or operations roles
    $24k-32k yearly est. 30d ago
  • Call Center Representative

    Dermatology Solutions Group

    Call center representative job in Fort Walton Beach, FL

    Dermatology Solutions Group, LLC (“DSG”) provides professional management services to Southeastern Dermatology Group, P.A. (“SEDG”), a medical practice headquartered in Panama City, Florida with locations throughout the Southeast. SEDG has a professional team of physicians who are trained in the medical and surgical sub-specialty of dermatology. PURPOSE: Under the supervision of the Lead Call Center Representative, a Call Center Representative answers multiple phone calls, schedules patient appointments & verifies patients insurance & enters in the patient's information into the eClinical Works database. Also receives supervision from the Business Services Manager. SERVICE ORIENTATION: This position is patient focused with the objective of ensuring positive patient experiences and outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets patients by answering multiple phone lines for all of the satellite locations. Identifies patients by asking for date of birth &/or name in the computer system and creates a new account and updates established accounts. Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payer type. Protects patients' rights by maintaining confidentiality of personal and financial information and follows HIPAA regulations. Maintains operations by following policies and procedures and reports changes as needed. Contributes to team effort by accomplishing related results, as needed. Routinely demonstrates superior customer service skills. Answers the telephone in a timely & polite manner. Communicates with patients, internal as well as external customers, in a courteous, professional, cooperative & mature manner. Schedules ‘New' & ‘Established' patient appointments for all locations. Must have the ability to multi-task (high paced work environment). Must have the ability to adapt daily to numerous changes in scheduling procedures. Distributes incoming faxes within the entire company. Scans numerous documents into patient's charts daily. Calls ‘NO SHOW' appointments to reschedule & makes appropriate notations in the eClincal Works Database. Responsible for keeping track of how many patients cancelled or rescheduled their appointment for their assigned provider(s). Reviews Practice Management System (eClinical Works) for Information that needs to be updated. Works with patients on the phone to obtain updated information & accurately enters the information into the eClinical Works Database using proper English grammar, spelling, and syntax. Effectively uses EMR system to document patient records using proper English grammar, spelling, and syntax. Staff will be cross trained to cover the Front Desk: Patient Service Representative, as needed. Maintains strict confidentiality. Performs other related duties as assigned. Requirements: **MUST Live in the state of FL,MS, AL, GA **** SKILLS: Must be highly professional in appearance, tone and delivery and an effective communicator. Dedicated to follow-thru and results. Knowledge of dermatology practice preferable. Must be an exceptional listener, with the proven ability to problem-solve issues discussed. The ability to work independently and in a group setting, high integrity, reasonable and thoughtful judgment, a sense of urgency and analytical and intuitive skills. Ability to deal diplomatically with complaints and function well under pressure. Have high levels of critical thinking skills, negotiation skills, and the ability to interact with a broad spectrum of individuals. EDUCATION AND/OR EXPERIENCE REQUIREMENTS: High school graduate or GED. One year medical experience working in a physician's office, or equivalent combination of training and experience preferred. Proficiency in the operation of a computer keyboard (30 WPM minimum) and ability to work effectively with Microsoft Office Products. QUALIFICATIONS: Must be able to tolerate sitting and working at a desk for 8 hours per day. Must have full range of body motion with the ability to push, pull, reach, bend, stand, stoop, stretch, lift, and carry up to 20 pounds. Have the hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, calculator and medical equipment. Have a normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Must have a valid driver's license and good driving record. ADDITIONAL NOTES: Work at other jobs or office locations, as required. Occasional travel may be required. WORK ENVIRONMENT: The work of this position is performed in an environmentally controlled office environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public on a regular basis. The position may cause frequent exposure to communicable diseases, bodily fluids, toxic substances, radiation, medicinal preparations and other conditions common to a clinical environment.
    $24k-32k yearly est. 14d ago
  • Front Desk CSR

    Foley 4.1company rating

    Call center representative job in Foley, AL

    Work at the front desk and around the gym. Duties include answering the telephone, handling info calls, providing gym tours, explaining membership options and enrolling customers for membership, cleaning, cash register operation and retail sales. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • CALL CENTER SWITCHBOARD OPERATOR

    Franklin Primary Health Center Inc. 4.0company rating

    Call center representative job in Mobile, AL

    JOB SUMMARY: Under general supervision, the Switchboard Operator/Appointment Scheduler operates switchboard to relay incoming, outgoing, and interoffice calls by performing the following duties. ESSENTIAL FUNCTIONS: 1. Operates a multi-line telecommunications system encompassing multi-locations. Supplies information to callers and records messages as needed. 2. Answers, screens, and promptly routes incoming telephone calls and takes messages as needed. 3. Does not leave callers on "hold and unattended" for longer than 60 seconds. 4. Screens, transfers and puts calls on "hold" efficiently and without offending caller. 5. Manages multiple calls without losing callers. 6. Takes messages, when necessary, accurately and delivers them as necessary. 7. Operates paging system to relay in-house announcements or call individuals to phone as necessary. 8. Exercises effective management and control of telephone system. 9. Performs clerical duties such as typing, proofreading, appointment scheduling, and sorting mail. 10. Accurately schedules appointments for all sites and specialties throughout organization. Obtain and update accurate information, such as patient name and contact information 11. Performs empanelment of patient during appointment scheduling. 12. Performs other duties as assigned by the Call Center Manager or designee. 13. Will contribute to a departmental plan to meet centers established benchmarks. ADDITIONAL RESPONSIBILITIES: 1. Redirects callers to other Center telephone numbers, if needed. 2. Prompt arrival and regular attendance at work. 3. Other duties as indicated at the discretion of the Center Manager or designee. QUALIFICATIONS: EDUCATION/EXPERIENCE: High school graduate or GED equivalent. Must be experienced in handling high volume of telephone calls and possess good telephone skills. Must be pleasant and able to communicate effectively. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrates knowledge and ability to operate multi-line telecommunication equipment efficiently and effectively. Excellent telephone and communication skills required. Possess the ability to communicate clearly and effectively in oral and written form. Posses a polite and helpful attitude at all times. Demonstrates professionalism when dealing with clients, staff and vendors. Job Type: Full-time Pay: $14.00 - $16.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Retirement plan Education: * High school or equivalent (Preferred) Experience: * Customer Service: 1 year (Preferred) Work Location: In person
    $14-16 hourly 2d ago
  • Customer Service (Security)- 2026 Job Fair

    Flora-Bama

    Call center representative job in Pensacola, FL

    Job DescriptionThank you for your interest in working with Flora-Bama. While this posting is part of our job fair outreach, we would love the opportunity to meet you in person. Please join us at our upcoming Job Fair on February 13th and 14th from 10:00 AM-4:00 PM, held under the tent at the main Flora-Bama location. Our team will be onsite to discuss opportunities across our businesses and answer any questions you may have. Job Summary: A Customer Service Representative plays a vital role in providing a positive experience for our guests through maintaining awareness of their situational surroundings at all times. Below are the components that each Customer Service Representative must successfully perform on a daily basis to ensure the goals of the Customer Service department are met and exceeded. Essential Job Functions: ● Engage in genuine interaction with guests ● Maintain constant visibility of your dedicated zone and be aware of all guests' well being and take appropriate steps to avoid potential threats or problems ● Provide and maintain a clean environment at each bar, stairs, hallways, bathrooms, and other areas throughout the Flora-Bama. This also includes trash pick-up throughout the grounds and in the parking lots of the Flora-Bama and other entities ● Use a de-escalation method during a stressful event and have the ability to approach a situation with a nonaggressive and calm attitude to prevent the issue from intensifying ● Alliance to the Flora-Bama Customer Service and the Management team to always support each other and understand that the guest's safety is our number one goal ● Maintain Flora-Bama's reputation and tradition with professionalism and legal compliance Essential Qualifications and Experience: ● Ability to effectively communicate with guests, peers, and management ● Ability to multitask, and take ownership of the different tasks that are assigned ● Ability to work as part of a team and take initiative independent of direct supervision ● Must be able to work in a fast-paced environment ● Enthusiastic, friendly, and energetic when talking to guests and coworkers ● Constant moving, talking, hearing, reaching, grabbing, and standing up to 8 consecutive hours and occasional stooping, kneeling, crouching, and climbing ladders ● Must be able to lift 50+ pounds ● High School Diploma or equivalent ● Military/Law Enforcement/ First Responder experience is a plus ● Willingness to work peak hours including nights, weekends and holidays ● Ability to work in a warm/hot environment Powered by JazzHR YByOtfuJjI
    $21k-28k yearly est. 9d ago
  • Customer Service at Rx Express Pharmacy

    Rx Express Pharmacy

    Call center representative job in Milton, FL

    Job Description Rx Express Pharmacy in Milton, FL is looking for one customer service/Cashier to join our 15 person strong team. We are located on 5987 Berry Hill Rd. Our ideal candidate is a self-starter, motivated, and reliable. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Able to process sales transactions at the register Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Answering telephone with proper phone etiquette Multi-task in a fast-paced, dynamic environment This is a high volume atmosphere that requires working on your feet to maintain quick , express service. Qualifications Friendly attitude even when dealing with disgruntled customers Open availability required Responsible and proven ability to maintain scheduling commitments. Must be reliable. Ability to problem solve quickly concerns customers may have Good communication skills with customers Must be trust-worthy and professional as this is a healthcare environment. We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $21k-28k yearly est. 22d ago
  • Representative, Customer Service

    LCI 4.8company rating

    Call center representative job in Pensacola, FL

    The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: * EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. * BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. * SERVE: Many of our products are sold directly to the federal government. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. * SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Customer Service Representative is to provide customer service with customer recognition to everyone. LOCATION AND SCHEDULE Pensacola, FL - On-Site Monday-Friday 7:30 AM - 4:00 PM (can vary based on store) KEY RESPONSIBILITIES * Responsible for all customer service functions with customer recognition and interface the most critical element. * Accurate computerized checkout * Requires excellent communication skills * Requesting and identifying material from the warehouse and shelf stocking. * Store cleanliness both in and outside. * Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS * High school graduate with one year relevant work experience. * Basic retail knowledge. Accuracy with computerized checkout systems. * Requires excellent communication skills. * Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player. PHYSICAL DEMANDS * While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product. WORK ENVIRONMENT * The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why LCI? * Purpose-driven company driven by principles, not profit * Reach your highest potential: upward mobility, rewarded through hard work * Competitive salary and compensation * Basic Life Insurance at no cost to the employee * 401(k) with match and Surplus-Sharing Plans * Health, Dental, and Vision Insurance * Ten paid holidays annually * Paid Time Off (PTO) * On-site Health and Wellness program * Employee Assistance Program (EAP)
    $24k-32k yearly est. 38d ago
  • Customer Service Representative - State Farm Agent Team Member

    Wendy Folmar-State Farm Agent

    Call center representative job in Brewton, AL

    Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Wendy Folmar - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 3d ago
  • Customer Service Representative

    QCHI/Lendnation Open Career

    Call center representative job in Atmore, AL

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 4107 located in Atmore AL. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative
    $24k-32k yearly est. 22d ago
  • Customer Service Rep (05839) - 90 Brookwood Road

    Domino's Franchise

    Call center representative job in Atmore, AL

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Qualifications You must be 16 years of age or older. Additional Information ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $24k-32k yearly est. 3d ago
  • Customer Service Representative - Mobile

    Kedia Corporation

    Call center representative job in Mobile, AL

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $24k-31k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Cameron White-State Farm Agent

    Call center representative job in Mobile, AL

    Job DescriptionBenefits: Close-knit Environment Bonus based on performance Opportunity for advancement Paid time off Signing bonus Training & development Join the Cameron White State Farm Team! At Cameron White State Farm, were all about creating outstanding experiences for our customers and building a supportive, close-knit agency where everyone thrives. As a key part of our team, youll have the chance to make a real difference by helping people protect what matters most to them. Your attention to detail, friendly attitude, and passion for helping others will make you a perfect fit here! Were excited to welcome team members who are customer-focused, caring, and ready to grow with us. If youre driven and enjoy working with people, youll find plenty of opportunities to advance your career and develop new skills in a fun and supportive environment. What Youll Do: Chat with customers to answer their questions and provide clear info about their policies. Help customers update and adjust their insurance coverage to fit their needs. Guide customers through the claims process and keep them informed every step of the way. Keep accurate records to make sure every customer interaction is smooth and helpful. What Were Looking For: Great communication skills and a friendly, approachable personality. Someone whos detail-oriented, organized, and comfortable juggling different tasks. Customer service experience is a plus, but a positive attitude and eagerness to learn are what matter most! If youre ready to join a team where your work truly matters and where youll be supported every step of the way, wed love to hear from you!
    $24k-31k yearly est. 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Allison Horner-State Farm Agent

    Call center representative job in Mobile, AL

    Job DescriptionAbout the Agent As a second-generation agent, I grew up in the State Farm family. I understand the difference that insurance can make in people's lives. All of my professional career has been dedicated to helping people make decisions, work with their budgets, and plan for the future. Since opening in 2007, the team at our agency has embodied the spirit of helping our friends and neighbors make sound decisions for themselves and their families through education and understanding. Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-31k yearly est. 19d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rachael Kidd-State Farm Agent

    Call center representative job in Mobile, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-31k yearly est. 15d ago
  • Outbound Call Center Data Collection Agent

    Titan Technologies Career 4.0company rating

    Call center representative job in Fort Walton Beach, FL

    Telaforce, a Titan Technologies company, is HIRING in sunny Fort Walton Beach, FL! Day Shift/No Weekends! 40 hours per week 401k with Company match up to 5% HSA ($50/month company contribution) 11 Paid Holidays Promote from within policy FREE PARKING! We're interviewing now to fill multiple Outbound Call Center Data Collection Agent positions to support the Bureau of Labor Statistics (BLS). If you are looking for meaningful work, where YOU can have an impact on our nation's economic policy, listen here to learn about how Erica supports BLS, and read on to learn more! In this role, you will work on our federal contracting team, using your strong customer service and phone skills to contact companies across the United States. You will cold call and enroll these companies in the government's payroll surveys. This is important work for our nation! BLS uses the data you will be collecting to measure labor market activity, working conditions, price changes, and productivity in the U.S. economy to inform public and private decision making. Your typical duties shall include, but are not limited to: You will be cold calling companies to meet monthly performance obligations. Process confidential data records obtained through telephone interviews or other approved means. Identify and resolve inconsistencies in respondent's responses. Establishing a rapport with potential respondents and enrolling companies into the BLS Current Employment Statistics (CES) Program. Ensuring quality control of collected data while identifying and reporting problems in obtaining valid information. Interpreting numerical data, reviewing error messages, and correcting data where applicable. Adhering to daily, weekly, and monthly performance targets. Research target company contact information online. You must have: Proficiency with basic computer functions, to include typing a minimum of 40 wpm, is required. Proficiency with Microsoft Word is required. Additional Microsoft Office experience is preferred. Demonstrated experience using the internet for research. Displays excellent oral and written communication skills. Strong interpersonal skills and the ability to communicate clearly and effectively. Basic math skills, to include the ability to round, quantify, and analyze numbers. Ability to successfully pass a level 2 government background investigation and drug screen inclusive of medical marijuana. High school diploma or equivalent Minimum two (2) years of relevant experience Preferred Experience: Call center, strong customer service and sales experience Consistent work history and excellent attendance record Excellent persuasive/negotiation skills Bilingual (Spanish) Company Description: Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team! Titan is proud to be a Service Disabled Veteran Owned Business.
    $24k-30k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jonathan Babin-State Farm Agent

    Call center representative job in Gulf Shores, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-31k yearly est. 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    John Chason-State Farm Agent

    Call center representative job in Bay Minette, AL

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been a State Farm agent for 32 years and currently have a small, close-knit team of two. Before opening my agency, I worked as a sales manager for a beverage company where I started in a sales role before deciding to build something of my own. I attended University of Alabama and University of South Alabama. Outside of work, I love spending time with my grandchildren, enjoying the outdoors, hunting, watching college football, and doing just about anything on the water. Our office culture is straightforward and focused. We value good communication, strong personalities, and team members who understand the sales process and have a proven history of production. If youre looking for a steady, experienced team with a clear focus on growth and great service, this could be a great fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with John Chason - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-31k yearly est. 15d ago

Learn more about call center representative jobs

How much does a call center representative earn in West Pensacola, FL?

The average call center representative in West Pensacola, FL earns between $21,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in West Pensacola, FL

$28,000

What are the biggest employers of Call Center Representatives in West Pensacola, FL?

The biggest employers of Call Center Representatives in West Pensacola, FL are:
  1. MCI World
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