Call center representative jobs in Wilmington, DE

PPG has an exciting opportunity available for a Customer Service Specialist to join our Aerospace team at our Philadelphia Application Support Center. You will be required to be onsite for the initial training period before beginning the hybrid work schedule. This initial training period could be up to one year in length, after that a hybrid work schedule is permitted. Key Responsibilities: Responsible for the timely and accurate order management of assigned international customer orders daily. Communicates with the customer to establish overall customer status. Spend time interacting with customers via inbound calls and email, entering orders, credits, debits, and returns. Ensure a continuing flow of information to the customer on all aspects of their account including availability, order delivery, invoicing, and compliance. Increase incremental volume and distribution efficiency by taking a pro-active sales initiative. Collaborate with sales personnel to ensure that customer orders are shipped, and PPG service level objectives are met or exceeded. Participate as a member of a self-directed work team in developing team goals that enhance service and look for ways to reduce cycle time. Provide clear instructions to all shipping points to ensure customers and requirements are met. Resolve issues that may arise during the shipping process. Provide complete and accurate invoicing instructions to satisfy the customer while adhering to internal administrative requirements. Identifies the type, amount and required date of product ordered and coordinates with shipping to meet customer specific requirements. Coordinates resolution of non-conforming products and issues. Quotes prices using standard pricing information and customer specific pricing agreements. Verify the vital information related to inventory. Updates, maintains, or completes customer information and order status. Ensures accuracy of all sales orders. Provide necessary information for the shipment of product. Qualifications: High School diploma required, advanced degree preferred. 1+ year of customer service experience (phone and email) Advanced computer skills including experience with ERP or related software Proficient in Microsoft Excel Computer skills, time management, strong oral, and written presentation skills. Only US Citizens, Green card holders, political asylees, or refugees are eligible to apply. #LI-HYBRID The salary range for this position is $42,000-$48,000. About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance completing your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry. Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry. Chemours is seeking a Customer Excellence Representative to join our Titanium Technologies team! This position will report directly to the NA TT Customer Service Manager . The Customer Excellence Representative role is a critical liaison between the customer and the Titanium Technologies business. This role will work closely with sales, supply chain, demand management, warehousing, and logistics to uphold and deliver upon the expectations of our customers. The responsibilities of the position include, but are not limited to, the following: Manage the end-to-end Order to Cash Process Onboard New Customers Process customer orders and returns Develop and manage customer relationships Monitor orders through delivery Collaborate with Supply Chain and plant sites on order fulfillment Initiate Customer complaint investigations as needed Follow up on invoice/accounts receivable disputes Implement pricing changes Manage desk in accordance with internal control requirements Share customer feedback and insights with the sales team Serve as a critical interface with customers and develop solid business relationships with all customer contacts Ownership of processes related to invoicing, pricing, rebates, discrepancies, invoice disputes, and credit/debit memos Initiate Customer complaint investigations as needed Participate and drive simplification initiatives to streamline work processes and improve customer experience Actively support Sarbanes-Oxley compliance and internal company controls The following is required for this role: Associate Degree or equivalent combination of education and relevant experience. Working Knowledge of SAP Ability to collect, analyze, and report on data using Excel and other business systems Strong computer skills and demonstrated proficiency in Microsoft Office Strong communication skills through writing, telecommunications and in person Strong focus on continuous improvement to simplify or improve processes or elevate the customer experience Ability to work effectively within a team, drive the resolution of issues, and communicate effectively across different levels internally and externally Strong Organizational and Planning Skills The following is preferred for this role: Bachelor's Degree 3+ years of experience in the chemical manufacturing industry Experience in a customer service role within the chemical or manufacturing industry Working Knowledge of Salesforce Working Knowledge of eCommerce platforms and processes Benefits: Competitive Compensation Comprehensive Benefits Packages 401(k) Match Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Day We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. Learn more about Chemours and our culture by visiting Chemours.com/careers. Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position Don't meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities. In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we're operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do. Pay Range (in local currency): $70,426.00 - $110,040.00 Chemours Level: 23 Annual Bonus Target: 6% The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans. At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."

Primary Function: The Box Office and Call Center Specialist is responsible for serving as the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center Specialist is responsible for consistently providing superior customer service to guests: selling tickets, tours, memberships, classes, and other Barnes programs. The Specialist ensures an efficient and welcoming entry through our ticketing process and a best-in-class experience to every person who interacts with our institution. The Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Specialist works both on the phone and in-person, stationed in a call center, at the box office, member desk, or other locations depending on the needs of the day. Specialists use a digital point-of-sale system to process financial transactions and are responsible for accuracy. Job Qualifications: Education: High school diploma and 3-4 years of experience OR Associates degree or higher college completion, with 1-3 years of experience. Experience: One (1) to four (4) years of any combination of training or experience in customer/visitor services, hospitality, call center, or events. Must have a good phone manner, pleasant demeanor, and a genuine interest in communication with members of the public and providing assistance to guests. Completion of Barnes Foundation Associate training coursework. Ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events Demonstrate strong attention to detail. Highly organized. Demonstrated customer service/relations experience with a true passion for working with the public. Sales experience with demonstrated sales ability in ticketing, retail, food service or other industry. Flexible schedule with the ability to work weekends, some evenings and holidays, as needed. Ability to operate a digital point of sale system with accuracy and reliability. Proficiency in digital tools including Microsoft products and modern communication tools. Possess good conflict resolution skills, communication skills (in person and by telephone), and ability to multitask independently and collaboratively in a busy setting. Knowledge or interest in history, fine art and/or language skills beyond English are a plus. Reliable, high level of personal integrity, outgoing personality and excellent interpersonal skills. Licenses, Certifications: N/A Clearances: Criminal Background-National Physical A ctivities to Perform Essential Functions: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Moving: Ability to stand and walk for 8-hour shifts with minimal rest breaks. Ability to occasionally transport up to 25 lbs. of files, equipment or supplies. Ability to move to access files, equipment or supplies. Vision Requirements: This position requires extended time on the computer. Communication Requirements: Clearly communicate in person, by phone, and by video conference. Communicate with others in conversational and written English. Working Conditions: Position operates in the foundation's buildings and on the foundation's grounds at the Philadelphia campus. Job Responsibilities: Greets visitors, answers questions about the Barnes, its collections, ticketing, tours, exhibitions, programs and public accessibility. Treats all callers and visitors with respect and courtesy; works collaboratively with staff and volunteers to ensure the guest experience is positive. Handles challenging situations with the public quickly and effectively, with skill and professionalism. Identifies and capitalizes on opportunities to promote and sell memberships to visitors and upsell existing members to higher levels of engagement. Actively up-sells additional offers such as membership, seminars, lectures, and parking. Continuously expands personal and required knowledge of Barnes services, collection, exhibitions, and actively participates in required trainings. Disseminates information regarding various education and membership events. Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, process exchanges, refunds and provides information. Provides timely response to guest requests for information received by mail, phone, and email. Follow-up on customer calls and emails. Creates Customer Service Issue records for all compliments, complaints or comments. Assist callers with any technical issues experiences with the website and escalate any issues to management appropriately. Provides assistance with visitors' special needs, including mobility accommodations, adaptive devices. Operates a digital Point of Sale system, including transacting sales (cash, check, and credit card payments), counts money, provides change and receipts, and balances drawers. Works with various technology platforms to sell tickets and communicate effectively. Accurately enters data and processes payments. Adheres to foundation policies, including those regarding attendance, punctuality and dress code. Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions. Assists in preparation of mailings and other communications with customers. Performs other duties as assigned. Organization-Wide Competencies: 1. Accountability: a. Prepares for work assignments and meetings, b. Conducts thorough fact-finding, decision-making and/or follow through, c. Admits mistakes and errors and informs others when one is not able to meet a commitment. 2. Job Quality: a. Dependably demonstrates job knowledge necessary for the position, b. Produces timely, accurate, high quality work output, c. Prioritizes work responsibilities effectively and produces work quantity expected for the role. 3. Service: a. Identifies problems and collaborate with others to devise and create effective solutions. b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values. c. Facilitates open communication and keeps an open mind about new ideas. 4. Leadership: a. Sets a good example for others, b. Demonstrates ethical decision-making and communication, c. Makes decisions. Uses a solution-oriented, collaborative approach. 5. Collaboration: a. Seeks win-win outcomes in decision-making, b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others, c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives. 6. Empowerment (Supervisors): a. Directs others' work effectively with adequate goalsetting, accountability, delegation, supervision, conflict resolution, accessibility to support and resources, b. Motivates team to meet short- and long-term goals: individual, department and strategic plan, c. Creates environment for staff development. 7. Administration (Supervisors): a. Meets goals related to revenue targets, expense control, program fees, etc., b. Develops/manages budget in keeping with organizational priorities, c. Follows protocols and reporting requirements set by other departments (HR, IT, Facilities, etc.), d. Collects and analyzes data effectively, e. Documents work accurately and consistently, shares information appropriately.

Philadelphia Gas Works Looking for a challenge and ready to power up your career? Free Health Insurance Options- Free Dental Insurance - Flex Spending - Commuter Benefits - Pension Plan - Parental Leave - Free Parking - Wellness Programs - Onsite Gyms -Tuition Assistance- PSLF Eligible Employer The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region. Become part of the PGW Team! Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules and regulations established by the Public Utility Commission. Customer Service Representatives provide customer information related to billing, collection, and the tariff, etc., and also accept and process applications for gas service. Our Telephone Call Center is open 24 hours a day - 7 days a week, as such, Customer Service Representatives are assigned to various shifts. Starting times for Customer Service Representatives vary according to shift assignment. The main hours of operation are 8:00 am to 6:00 pm Monday through Friday. Nights, weekends, and holidays could be required. Responsibilities Starting pay rate is $18.48 p/hr. This is a union covered position. Respond to all calls in a timely and efficient manner for the duration of their assigned shift. Assist customer with account questions, resolving customer issues and recommending solutions. Be available to handle customer calls and utilize the established CIC statuses to meet call center KPI`s. The CSR is responsible for providing first call resolution and complete any tasks associated with the customer`s question/complaint. Provide information on programs, grants and products per the PUC guidelines. Complete work associated with the customers` inquiry/request. Example complete credit denial, medical, forward to various internal departments as established in the training guideline. CSR must follow all the processes/training that is provided to them by the training department. Maintain a positive, empathetic and professional attitude towards internal and external customers at all times. Thoroughly review account information, be resourceful when resolving customer questions/concerns and be independent when assisting customers in order to provide them with first call resolution. Follow directions provided by workforce management based on the employee schedule and established call center work rules. Communicate PGW programs and processes so that customer can make educated decisions based on established PUC regulations. Perform all related duties as assigned. Qualifications High School Diploma/GED is required. Must be familiar with company policies, procedures and tariffs, and the functions of all company departments, in order to satisfactorily answer customer inquiries. Must have good communication skills with the ability to represent both customer and company fairly in differences of opinion regarding company policies and practice. Must be able to exercise tact, courtesy, neatness and self- control in day to day dealings with assignments, customers and co-workers. Must be computer literate with knowledge of Microsoft Office and ability to learn other specialized computer database systems. Excellent verbal and written communication skills. Available to work all shifts when required, including weekends and holidays. Able to multitask Subject to drug and alcohol testing in accordance with the Collective Bargaining Agreement & PGW policy. Must be able to pass computer based pre-employment testing administered by HR Department. Continued employment contingent upon your ability to successfully complete the required training and all assessments for newly hired customer service representatives. Must also pass a pre-employment physical and screening for alcohol and illicit/illegal drugs prior to beginning work; and will be subject to random drug testing for the duration of employment as this is a safety sensitive position. This position is subject to Federal drug testing requirements which includes testing for substances including but not limited to marijuana PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO. Location: Philadelphia, PA 19122 While we appreciate all responses, only those who are uniquely qualified will be contacted.

Job DescriptionAbout the role: As Call Center Agent, you will be responsible for handling a large number of inbound calls. You'll provide information, assist with inquiries, and ensure a smooth customer experience. Job Selling points for Call Center Agent: Weekly pay! Set Schedule weekly! Internal growth and promotions. Job Details for Call Center Agent: $17 an hour Contract to Hire Monday-Friday Range of time 9:00AM - 5:00PM (FULLY IN OFFICE) Job Requirements for Call Center Agent: 2-3 years of call center experience. PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center as a Full-Time Member Advisor II. This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. Starting compensation from $20.50 - $22.50 per hour based on experience and education with potential for incentives! There is also a $2.00 increase per hour for all time after 5:00PM in the Contact Center along with time worked on Saturdays! Responsibilities Include: Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and/ or mail. Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system in order to meet the expectations/ financial needs of the member. Perform various transactions on accounts and research member inquiries including follow up to ensure member satisfaction. Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. Act as a resource for the Member Advisors for questions and program support. Provides supervision in the absence of the Member Advisor Supervisor and/or Manager. Inform Supervisor/Manager of the coaching and assistance that was provided to the MA I upon their return. Provide feedback to Member Advisor Supervisor for coaching purposes. Answer escalated calls from Member Advisor I satisfy the member needs by offering alternative solutions, contact the appropriate department for assistance and follow up with the member in the agreed upon time frame. Requirements Include: Must have 1-3 years of prior Contact Center experience or relevant phone/sales experience. Must be flexible and available to work Contact Center hours of operation: Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union. We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment. To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.

Benefits: * Bonus based on performance * Dental insurance * Health insurance * Opportunity for advancement * Profit sharing Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $18.00 - $20.00 per hour

Job DescriptionDescription: The Call Center Patient Representative answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient demographic information, and verifying insurance information. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Responsible for acquiring critical demographic, financial, medical and insurance information from patients in a professional, courteous, caring and compassionate atmosphere. Answers telephones in a professional manner. Schedules appointments. Takes messages for patients using electronic medical records. Verifies and updates patient demographic information. Registers new patients. Addresses patient requests and inquires. Resolves patient concerns. Returns calls as necessary. Updates registration and insurance information for existing patients. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Adept at multitasking. Customer-oriented with ability to remain calm in difficult situations. Detail-oriented. Excellent verbal and written communication skills. Knowledge in healthcare systems operations such as EMR. Skill in using computer programs and applications including Microsoft Office. Complies with all health and safety policies of the organization. Complies with HIPAA regulations for patient confidentiality. EDUCATION REQUIREMENTS High School Diploma or equivalent required. EXPERIENCE REQUIREMENTS Previous experience in a busy medical office preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Job Description ORBIT ENERGY & POWER - Call Center Representative - Appointment Setter Join one of the fastest growing solar companies in the area and help in our mission to make earth a cleaner place! * Orbit Energy & Power, Barnsboro NJ is seeking an enthusiastic Call Center Representative who is passionate about clean energy. Our mission is to provide our employees and customers the best experience possible by redefining how we power our homes. We focus on educating homeowners about their energy consumption and connecting them with sustainable resources that help save money and the environment at the same time. Responsibilities: • Develop new sales opportunities by scheduling appointments through outbound calling. • Confirm appointments through outbound calls. • Handle in-bound lead flow, follow-ups and e-mail outreach. • Route qualified leads to the Outside Sales team. • Collaborate regularly with Outside Sales, the Scheduling department and Operations. Qualifications: • 1 year of inside sales and/or customer service experience preferred. • Able to work Monday - Friday (1-2 Saturdays a month). • Able to work onsite (not a remote position). • Ability to monitor relationships with prospective customers through CRM systems. • Strong phone presence and the ability to work in a fast-paced environment required. • Work hard-play hard mindset. • Excellent verbal and written communications skills. • Strong listening and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. Pay Structure: • Up to $15/per hour with uncapped commissions. About us: Our Team has been involved in the commercial general and electrical construction industry throughout the US for more than 30+ years with more than 19+ years being directly involved in the Solar & Renewable Energy fields helping to both structure deals as well as Design/ Build some of the largest and highest profile projects here in the States i.e. the first ever worldwide installs for such companies as DuPont Nemours, Johnson & Johnson and MERCK Pharmaceutical. We were involved in the original contract negotiations and build-out of such projects as The Eagles Stadium (Lincoln Financial Field), The Atlantic City Convention Center, The Liberty Science Center, GOYA Foods, Fed-Ex facilities located on the Newark-Liberty International Airport property, The Liberty Science Center Museum, DelDot, Baltimore-Washington International Airport, CHOP (Children's Hospital of Philadelphia), The New Barnes Foundation Museum in Philadelphia, Urban Outfitters in Gap, PA just to name a few. Our Pledge: "Our team exists for the purpose of making our world a more environmentally friendly planet through every single renewable energy project that we deploy." Our core values of Honesty and Integrity will be demonstrated every single day in our dealings with our clients, vendors, and co-workers. With forward-thinking leadership, we continually strive to maximize growth opportunities and profitability for the mutual benefit of our Employees, Industry Partners, and Investors. We lead by example in our never-ending pursuit of developing and building the most innovative and profitable renewable energy solutions to benefit our customers, our communities, and our world. Orbit Energy & Power is an equal opportunity employer and complies with all Federal, State, and Local employment laws and regulations. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

JOB TITLE ACCOUNT SPECIALIST/CUSTOMER SERVICE REPRESENTATIVE III REPORTS TO CUSTOMER SERVICE MANAGER JOB DESCRIPTION CSR III duties include but not limited to require direct contact with a customer, dealer, sales consultant to answer questions regarding Eagle products, shipments, complaints or concerns. The CSR must have the ability to communicate in such a way that they are a positive reflection of the company. DUTIES & RESPONSIBILITIES Receives inbound calls from customers Enters and processes customers' orders using the direct order entry system Arranges shipping of orders through the shipping department and common carrier services Monitors order schedules to track order progress Contacts production control and shipping department to arrange order to be processing and shipping of orders Quotes prices to inquiring customers Quotes prices to inquiring customers Verifies inventory levels available via in-house computer system Issues credits and return authorizations Makes daily outbound calls to customers and dealers to solicit product sales Reviews dealer sales using monthly sales reports Analyzes sales levels and suggests new sales strategies Resolves problems with freight damage and shortages Corresponds to other departments through the interoffice e-mail system Collects and analyzes information from dealers regarding competitors Reviews reports such as discount reports, freight reports and net cost reports Reviews orders entered by Account Specialist I's to ensure accuracy Assists Account Specialist I's with questions Trains account specialist I's Account Specialist/CSR III (includes all of AS/CSR II and the following) Be able to assist AS/CSR II or AS/CSR I when not sure what to do with a problem Keep our self and sales informed of what competitors are in your area and obtain competitors quarterly flyers and specials that are out there without being asked Stay in tune to the department at all times, if you see someone that is outside the policy please them know or see a manager Always volunteers to take on other duties when emergency arises Be fully able to train new personnel from start (computer system) to finish (DOE & special pricing) Will take charge when needed (if manager is out to lunch/ meeting) Be able to handle any and all problems independently Be able to understand and explain sales report Troubleshoot any type of problem Help out with special pricing when it expires Other duties as deemed necessary SKILLS & ABILITIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence Speak effectively before groups of employees in the organization Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence Speak effectively before groups of employees in the organization EDUCATION & TRAINING High school diploma or general degree (GED) OR One to three months related experience and/or training; or equivalent combination of education and experience KNOWLEDGE & EXPERIENCE Building and maintaining business relationships with clients to ensure customer loyalty Mentor; give direction to junior CSR's Ensure deliver of excellent customer service; accuracy in processing orders Able to resolve customer inquiries/complaints WORKING CONDITIONS WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to sit, use hands handle or feel; and talk or hear. The employee frequently is required to reach with hand and arms, occasionally required to walk, stand. The employee must occasionally lift and/or move up to 10 pounds. Must be able to be on a phone constantly.

Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Essential Function 1. Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. 2. Provides quotes or completes the sale, if campaign appropriate to directly gain new business. 3. Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. 4. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. 5. Manages requests for products, price and technical information. 6. Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. 7. Maintains showroom cleanliness by procedures set forth by management. 8. Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. 9. Tracks result of outbound campaign efforts. 10. Backs up inbound customer service, as needed. 11. Comply with all DOT and OSHA regulations. 12. Ensure all safety rules are strictly observed. 13. Perform other projects and duties as assigned * Performs other duties as assigned * Complies with all policies and standards Knowledge, Skills and Abilities * High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. * Excellent customer service skills. Ability to establish and manage customer relationships * Ability to work independently and under some pressure to meet deadlines. * Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to learn MTG's business/product types/organization/transaction systems * Excellent Telephone Communications Skills * Excellent Organizational Skills * Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail) Physical Demands Stationary Position - FREQUENTLY Move/Traverse - OCCASIONALLY Stationary Position/Seated - FREQUENTLY Transport/Lifting - FREQUENTLY Transport/Carrying - FREQUENTLY Exerting Force/Pushing - OCCASIONALLY Exerting Force/Pulling - OCCASIONALLY Ascend/Descend - OCCASIONALLY Balancing - OCCASIONALLY Position Self/Stooping - OCCASIONALLY Position Self/Kneeling - OCCASIONALLY Position Self/Crouching - OCCASIONALLY Position Self/Crawling OCCASIONALLY Reaching - FREQUENTLY Handling - FREQUENTLY Grasping FREQUENTLY Feeling - RARELY Communicate/Talking - CONSTANTLY Communicate/Hearing - CONSTANTLY Repetitive Motions - FREQUENTLY Coordination - OCCASIONALLY Travel Requirement: None The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.

Job Description Professor Gatsby's Heating & Cooling, situated in West Berlin, NJ, is currently seeking a qualified individual to fill the position of full-time HVAC Customer Service - Dispatch Agent. Join our reputable team and enjoy competitive compensation ranging from $17 to $22 per hour, plus a commission potential of up to $60,000 annually. In addition to financial incentives, we offer a comprehensive benefits package including: Health insurance A 401(k) with company match Multiple bonus programs Paid holidays Paid vacation Paid sick days Company parties YOUR DAY As an HVAC Customer Service - Dispatch Agent, your daily responsibilities will include maintaining the service call schedule, prioritizing urgent matters, and effectively managing dispatch assignments. You will serve as the primary point of contact for our customers as you address questions, schedule appointments, and provide updates on service progress. Additionally, you will have the opportunity to promote maintenance plans and marketing initiatives. YOUR HOURS This is a full-time position with flexible scheduling options. Shifts are available Monday through Friday or Tuesday through Saturday, spanning from 7:00 AM to 6:00 PM. Our rotating schedule ensures flexibility and work-life balance for our employees. REQUIREMENTS FOR AN HVAC CUSTOMER SERVICE - DISPATCH AGENT This position would be a good fit for a highly organized person with exceptional communication and interpersonal skills. What matters most is that you meet the following requirements: Experience in a sales or customer service role Proficiency with phone and email communication Drive to succeed and ability to take initiative with customers The ability to upsell products and services is a plus! OUR MISSION We deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to meet their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise. Our highly trained team loves what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs. READY TO APPLY? If you are ready to join our team and contribute to our commitment to excellence in customer service, we encourage you to apply today. Our mobile-friendly application process makes it easy to take the first step!

Multiple Openings for Call Center Representatives 2-5 years of experience REQUIRED in a call center setting at a Manufacturing company. These openings are accessible by Public Transportation Professionalism Expected Must be able to start working at 7:30 am and work at least an 8 hour day

SourcePro Search is conducting several searches for experienced call center representatives, for a client in the Philly suburbs. Requirements: Experience with health insurance is helpful but not required. T he successful candidate will be outgoing, professional and have excellent verbal and written communications skills. This full-time role offers a competitive compensation package and excellent work environment as well as growth potential. ****************************

Please only apply to this position if you have the ability to work full-time from Collingswood, NJ, are a US Citizen, have your Green Card or Long Term Visa. SMARTER AGENT'S GOAL IS TO BUILD THE BEST DATA TEAM IN THE REAL ESTATE INDUSTRY Smarter Agent is one of the most widely used software platforms in the real estate industry and is integrated into the operations of many of the premier organizations in the residential real estate market. Our success is built on our expanding data capabilities and data services. We now have one of the largest real estate data services platforms in North America. With Smarter Agent, our customers do not have to overhaul their legacy software systems or keep up with fast paced new technologies in order to have a source of truth made up of accurate real estate data and continuous innovation. Our Data and Technology Teams are Best in Class in the Real Estate Industry Smarter Agent has a long history of innovation in the real estate markets and has built an industry leading team that has goals to dominate the real estate data market with their SAAS platform. Members of Smarter Agent have been granted US patents for location based mobile search, branding and advertising, with 5 granted patents issued since May 2013 and 2 granted in 2017. Smarter Agent was the first to introduce a cascading platform for mobile app delivery. With this app creation and linking technology, any global brand with a local presence has a way to maintain design and business rule control while providing personally branded apps to all their agents across the country or globe. Smarter Agent's work with data over the years has morphed the company into a leading real estate data firm creating services to support global and regional real estate organizations. Smarter Agent Headquarters Overview The Smarter Agent team is an extremely successful tech start-up based in the retro cool South Jersey gem of Collingswood, New Jersey. Our new office is on the second floor of the building we designed is 10 minutes outside Philadelphia, Pennsylvania via the PATCO commuter light rail - we have free parking as well. We have a flexible work and time-off schedule and provide health benefits. Smarter Agent fosters a team environment where you can expand your skill set, gain leadership skills and grow your career. Job Description This position is focused on helping our customers achieve success and the person will provide technical support for our customers. This position combines elements of customer service, customer support, customer success and quality testing of our products. You will: Be a first touch point for customer inquiries. Work to resolve issues via Zendesk tickets w/email and phone Support our larger customers who may look to us for Tier 2 technical support Work cross-functionally with Smarter Agent account and technical teams to resolve issues Learn everything about our products! Qualifications You need to be very smart and have at least a bachelor's degree. You need to be tech saavy! Great with people Superior organizational skills Detail orientated Superior analytical thinker Excellent written and verbal communication An understanding of project management and quality assurance Accolades, you go above and beyond what is required to deliver The ability to be both a team player and a self-starter An unflappable personality that can thrive in an environment where there is a ton to get done, and who can set and adjust priorities on-the-fly Additional Information Process for Interviewing Please submit your resume and LinkedIn profile by clicking “I'm Interested” and why you feel that you are a good fit for the position. Phone screen by Michael C. Bertoni, Director of Recruiting. Smarter Agent Online Assessment Onsite Interview Offer All the above can be completed expediently after completion of the online assessment.

Job Details Entry PEI-Genesis Philadelphia HQ - Philadelphia, PA Hybrid Full Time High School SalesDescription *Equal Opportunity Employer Veterans/Disabled* This is an entry level opportunity in which to learn all aspects of our business. This is a full-time position which requires dedication in a fast-paced environment. The CSR will form good relationships both internally and externally. This person will not be afraid to ask questions and will be assertive to ensure the growth of our company. The CSR will need to be open to suggestions and constructive criticism. The CSR will assist the sales representatives and back up teammates in order to ensure success. Qualifications EDUCATION and/or EXPERIENCE: High School education or equivalent is required. Successful completion of the company's training program is required. Some customer service experience is preferred. TECHNICAL/MANAGERIAL COMPETENCIES: Intermediate to advanced PC skills, as well as general knowledge of Microsoft Excel and Word is a must. Representative must show willingness to master internal computer system. Exhibit time management skills and ability to prioritize responsibilities. Ability to recognize a problem or potential problem and react quickly and effectively. Display good communication skills, both written and verbal within and outside the company. Must demonstrate good team and human relation skills, reliability, and trustworthiness. Must be a proactive and enthusiastic team player Punctuality and dependability are crucial ESSENTIAL TASKS AND RESPONSIBILITIES: Sales order entry and confirming accuracy Expediting sales orders and proactively expediting from a backlog report Supply customers with technical support, spec sheets and compliance documentation Running daily and monthly reports Assist with special projects and contract data entry Be willing to assist the sales team when called upon Coordinate customer returns Act as a backup for teammates when absences or busy times occur #LI-AS1

Job Description Employment Type: Contract-to-Hire About Us Were a fast-growing stealth stage startup operating in specialized alternative markets. Our team uses data, technology, and clear processes to help people move through complex systems with confidence. We value reliability, strong communication, and operational excellence. About the Role As a Customer Support Representative, youll be the first point of contact for individuals engaging with our programs. Youll guide them through a structured set of steps, answer questions, collect information, and ensure they feel supported throughout the process. This role is ideal for someone who enjoys helping people, thrives in organized environments, and can stay warm and professional while handling one-on-one video call conversations with prospective clients and gig workers throughout the day. Key Responsibilities Handle inbound questions and guide individuals through our standard workflows Run short information-gathering calls using predefined scripts Record accurate notes and update internal documentation immediately after each interaction Monitor task queues and keep daily progress on schedule Identify unusual cases and route them to internal leads Support smooth handoffs across internal teams Requirements Warm, clear communicator who enjoys helping others Strong attention to detail and reliable follow-through Comfortable working with structured processes and guidelines Stable, consistent work habits; dependable with deadlines Ability to stay calm and focused in a high-volume environment Available 3040 hours per week U.S. work authorization required Nice to Have Experience in customer support, call centers, service roles, or administrative support Familiarity with CRM or ticketing systems Comfort working in fast-moving teams New grads and new workers welcome Who Succeeds Here People who are steady, thoughtful, and reliable. You bring order to busy environments and communicate with clarity and kindness.

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Competitive salary Employee discounts Are you a natural people person who thrives on helping others succeed? Do friends say youd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role As a Customer Service Representative at FASTSIGNS, youll be the first point of contact for customershelping them bring their ideas to life through custom signage solutions. Youll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish. What Youll Do Serve as the face of FASTSIGNS, greeting and assisting customers Consult with clients to understand their needs and recommend solutions Prepare estimates, process work orders, and manage project timelines Collaborate with the production team to ensure timely delivery Participate in daily team huddles and contribute to marketing efforts Maintain organized records and follow up with clients to ensure satisfaction What Youll Gain Extensive trainingboth online and in-person A clear path for career advancement A dynamic, fast-paced environment where no two days are the same The chance to work with a global leader in the signage industry (700+ locations worldwide) A supportive team that values your ideas and growth Who You Are Outgoing, friendly, and eager to learn A great listener with strong communication skills Organized and detail-oriented Comfortable with technology and multitasking Passionate about helping others and solving problems Why FASTSIGNS? Were more than signswere visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive. Ready to make your mark? Apply today and start building a career youre proud of.

Make a Difference in Healthcare: Join FreedomCare in Pennsylvania! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Pennsylvania. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with individuals over the phone to build relationships with those interested in having home care support for themselves or a loved one Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them through the application and enrollment process for our supported programs, with the goal of completing eligibility and onboarding them over the phone. Onboarding Specialist I: guide patients and caregivers through the onboarding and orientation process of joining FreedomCare. Care Support Specialist I: support patients and caregivers throughout their home care journey over phone calls, ensuring that patients receive the care they need and feel heard and valued. Field Care Coordinator: supports patients and caregivers throughout their home care journey in person, ensuring that patients receive the care they need while feeling heard and valued. This role requires frequent travel to patients' homes. Ideal Candidate Will Possess: Customer Service Excellence: a passion for delivering high-quality customer service, including the ability to manage a high-volume inbound and outbound call queue. Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care. Communication Skills: exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers. Emotional Intelligence & Teamwork: strong emotional intelligence, active listening skills, and the ability to collaborate effectively within a team environment. Problem-Solving Abilities: proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure. Time Management & Multitasking: excellent time management skills with the ability to prioritize tasks, meet and exceed expectations, and manage multiple responsibilities simultaneously while supporting patients and caregivers. Technical Proficiency: strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking. These are hybrid positions requiring employees to commute to their designated FreedomCare Pennsylvania office 2-3 days per week. Each candidate will be assigned to the office location closest to their residence, which may be in Philadelphia, Harrisburg, or Pittsburgh. **Please be aware that this is a Pipeline Talent Pool requisition. We will reach out to you once new job opportunities become available** Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth Opportunities: We offer a supportive environment for professional development and advancement. Competitive Benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD