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Popular call center specialist certifications include Certified Billing and Coding Specialist (CBCS), Certified Pharmacy Technician (CPhT), or Certified Professional - Human Resource (IPMA-CP). To improve call center specialist qualification and skills, we prepared some online courses to help in call center specialist education paths.
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 27.6% |
| 2 | Psychology | 9.1% |
| 3 | Criminal Justice | 6.8% |
| 4 | General Studies | 5.8% |
| 5 | Health Care Administration | 5.5% |
1. CVS Health Call Center Customer Service
The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...
2. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
3. Getting Started with Call Center Training
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...
4. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
5. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
6. Certificate Program In Management Information Systems
Learn about the exciting world of Management Information Systems and its impact on the way organisations now function...
7. Certified Information Systems Security Officer (CISSO)
Certified Information Systems Security Officer (CISSO) Certification Exam Prep Course...
8. Information Technology Essentials
Introduction to Information Technology and Information Systems...
9. Cold Calling Mastery
Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...
10. Information Security Basics for IT Support Technicians
Learn the basics of information security and what you need to know to be compliant with data protection regulations...
11. Information Systems Security for Professionals: CISSP
Making Next Gen Information Security Leaders...
12. Financial Accounting-Debits & Credits-Accounting Transaction
Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...
13. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
14. Information Architecture (IA) Fundamentals
Everything you need to know — from what content should be presented to what it's called to how it's organized!...
15. Practical Aspects of Information System Audit (For Beginner)
Practical Aspects of Information System Audit (For Beginners)...
16. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
17. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
18. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
19. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
20. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
| Call center specialist education level | Call center specialist salary |
|---|---|
| Master's Degree | $38,983 |
| High School Diploma or Less | $32,968 |
| Bachelor's Degree | $37,451 |
| Some College/ Associate Degree | $34,125 |