Call Center Specialist Jobs Near Me

About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs How do you become a Licensed Insurance Agent? Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam. What can you expect? Teleperformance will provide a trainer, learning tools, and cover the cost of your state exam! After you pass the exam, Teleperformance will support you in obtaining your license in all the states/territories we operate in. Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Richmond, Virginia location. Your Responsibilities As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills 6 months Call Center experience, preferred Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be One of Our People It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Purpose: The Oil Sales and Service Rep (OSSR) will be responsible for providing sales and services of approved waste streams at HCC customer locations. The position frequently uses hoses to load/offload Oil Tanker Trucks from a variety of containers. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Delivers service to customers by pumping approved waste streams from customer containers into truck Pursues additional services with existing accounts Assesses potential customer needs, presents HCC products and services to customers, and develops new customers Develop sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance. Performs a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other reasonable duties as assigned. Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and Tanker Endorsement Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following. Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment*: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements*: Frequent lifting of hoses weighing up to 40lbs Frequent climbing of ladders to access approved waste streams Occasionally pulling/dragging of hoses weighing up to 40lbs each All applicants must pass the pre-employment physical including drug & alcohol screening. Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

Entry-Level Automotive Lube Technician- Starting at $15.00/hr. plus incentives! Full Time and Part Time No experience necessary! What you'll do: As a technician, you will perform maintenance to keep our guest's vehicles serviced and on-the-road safely. Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) -Paid on-the-job training -Leadership development and coaching -Company provided uniforms and tools -Tuition reimbursement including technical certifications -Safety shoes offered through the company -No late evenings Qualifications: -You are friendly and ready to work as part of a customer-focused team -Have an eagerness to learn -You can lift up to 50 pounds -Have full mobility and the ability to work with your hands above your head -Can stand for extended periods of time and climb stairs TEXT TO-APPLY NOW! Text "jobs-dv" to 23000 Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Accreditation Council for Medical Affairs (ACMA) is looking for a high performing customer success specialist to help support excellence in client and customer satisfaction. The ACMA collaborates with Industry, Regulators, and Academia to achieve its mission. Role Description This is a full-time hybrid role for a Customer Success Specialist at ACMA in the Oradell, NJ office (2 days/week), with and remote work 3 days per week. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing analytical support, offering customer support, and maintaining effective communication with clients on a daily basis. About the Role: This person will be a flexible, creative and strategic thinker with a proven track record in customer success and operations.. They possess strong project management and administrative skills as well as excellent communication and customer service skills. The individual should be able to explain ACMA products and services clearly and concisely so that customers can understand the benefits of implementing our solutions. The individual should have exceptional multi-tasking, communication, problem-solving, project management and people skills. Responsibilities: Support current B2B & B2C clients/customers to ensure that their questions are answered and any issues are resolved quickly. Supporting the day to day support of current ACMA clients including onboarding / rollout of program handling all logistics workflows for constant communication with and reminders for enrollees any other needs such as password reset. Providing onboarding support for clients to implement all products and services Keeping track of all communications with clients, such as emails and phone calls, using a CRM system (Hubspot). Moderate ACMA Webinars as needed Develop and maintain company SOPs Maintain engagement with ACMA grads Manage mentors and build mentor database Work on contracts with clients Support conference logistics Manage Booth if needed at conferences Develop customer success reports on attrition and retention of customers Coordinate with account and relationship managers regarding any pertinent information about customers Conduct upselling, account management Conduct business reviews with key clients Qualifications Customer Satisfaction, Customer Support, and Customer Service skills Analytical Skills Strong Communication skills Experience in customer success or related field Ability to analyze data and provide insights Excellent problem-solving abilities Empathy and patience in dealing with customers Bachelor's degree in a relevant field

ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects. Responsibilities include: Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs. Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions. Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers. Reads and understands all program standards and accreditation policies and procedures. Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes. Revises policies and control documents, as assigned. Job Requirements: Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting. Prior Customer Service experience required, with proven success in building and maintaining positive working relationships. Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications. Strong oral and written communication skills a must, as are attention to detail and organizational skills. This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus. At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team. Accreditation Commission for Health Care is an Equal Opportunity Employer.

Client: Medical Role: Call Center Rep (Medical) Payrate: $21/hr-$22/hr Onsite 5 days a week Middletown, CT Contract until April with potential to extend The Medical Call Center Representative is responsible for providing exceptional customer service to patients, healthcare providers, and other stakeholders. This role involves answering inbound and making outbound calls related to medical inquiries, scheduling appointments, handling patient information, and providing support for various healthcare services in a timely and accurate manner. Key Responsibilities: Handle inbound and outbound calls in a professional, courteous, and timely manner. Assist patients with appointment scheduling, cancellations, or rescheduling. Provide general information on medical services, procedures, and insurance coverage. Address and resolve patient inquiries, concerns, and issues in accordance with company guidelines and healthcare regulations (HIPAA). Accurately enter and update patient information into the system, ensuring confidentiality and compliance with privacy laws. Process referrals, insurance verification, and claims inquiries. Collaborate with healthcare providers, specialists, and other team members to ensure seamless coordination of patient care. Provide patients with pre-appointment instructions or follow-up care information as needed. Document all interactions in the call center system, ensuring all details are accurate and complete. Maintain up-to-date knowledge of services, procedures, and policies related to medical care. Ensure a positive patient experience through empathy, professionalism, and active listening. Work towards meeting and exceeding individual and team performance metrics. Qualifications: High school diploma or equivalent required; some college or related certifications in healthcare or customer service preferred. Prior experience in a call center or customer service role, preferably in the healthcare or medical field. Knowledge of medical terminology and healthcare practices is a plus. Strong communication skills, both verbal and written. Ability to multitask, manage time effectively, and work in a fast-paced environment. Familiarity with electronic health records (EHR) systems and other healthcare software is a plus. Ability to maintain confidentiality and adhere to privacy regulations (e.g., HIPAA). Compassionate, patient-focused approach to customer service. Skills & Abilities: Strong problem-solving and conflict resolution skills. Attention to detail and accuracy in data entry. Excellent organizational and time management skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and call center software. Bilingual abilities (e.g., English/Spanish) are a plus. Working Conditions: This position may require shift work, including evenings, weekends, and holidays. Position may be performed remotely or onsite, depending on the employer's policies.

Compensation: $30-34/hr - Bonus Program- Generous Benefits Availability: Monday- Friday, 8-5 pm. 3 days in office; 2 days working from home. This premium provider of frozen Asian food, headquartered in Tukwila, WA is looking for a Customer Service Specialist. As one of the fastest-growing Asian brands in the grocery freezer aisle, they are dedicated to delivering high-quality products to their customers. Their spirit of innovation and passion is reflected in everything they do. Guided by their mission, they prioritize the "5 C's"-Culture, Connection, Creativity, Communication, and Collaboration. If you thrive in a dynamic, high-energy, and team-oriented environment, we'd love to hear from you! RESPONSIBILITES Strategic Support: This position is accountable for supportinting the development and implementation of key strategies impacting the entire Customer Service Team. Work closely and support internal teams: Supply Chain Team: logistics and inventory-related communication. Sales Teams: ensuring alignment on orders, forecasting, and customer needs. Maintain relationships and support Brokers Act as main point of contact for Warehouse & Carrier Representatives regaring lostitics and shipping Serve as the primary point of contact for customers: handling inquiries, orders and feedback QUALIFICATIONS Logistics, Operations, Supply Chain and/or Customer Service experience High Energy, Collaborative personality: thriving in team settings and working well with diverse groups. Strong communication skills: written and verbal, to serve as the liaison among different stakeholders. Customer service experience in managing relationships and ensuring customer satisfaction. Organizational skills: ability to juggle multiple responsibilities and maintain efficiency. CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy.

Welcome to App Funding Beta! We are a leading company in the alternative financing space, dedicated to empowering entrepreneurs with funding and support to help them thrive. With a mission to contribute to the growth and impact of innovative businesses, we have facilitated investments for over 500 brands. Our unique network connects entrepreneurs with valuable resources for collaboration, mentorship, and success. Role Description This is a full-time hybrid role for an ISO Representative at App Funding Beta in New York, NY, with flexibility for remote work on Friday. The ISO Representative will be responsible for managing relationships with independent sales organizations, This role will involve signing up new ISO's and gathering leads, working closely with our underwriting team and providing exceptional customer service to our partners. Qualifications Strong understanding of the MCA industry, including products, services, and regulations. Excellent interpersonal and communication skills. Ability to maintain confidentiality and adhere to ethical standards. Familiarity with CRM software and Office tools (Optional)

*Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.* Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. As an Independent Contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss! Liveops ranked #4 in FlexJob's 2020 Top 100 Companies with Remote Jobs As an Independent Contractor, you are self-employed and can: * Work from home or any quiet place. * Set your own schedule to work around your life. * Enjoy the freedom and flexibility of being your own boss. Our Clients look for Independent Contractors who are comfortable: * Conducting inbound and outbound customer service calls with customers. * Creatively problem solving. * Quickly assessing customer needs and providing sound solutions. * Providing a high-level of customer service. * Documenting details of all calls and customer interactions. * Managing through multiple systems, programs, and screens simultaneously. Successful Independent Contractors will have the following skills: * Experience handling inbound and outbound calls * Minimum 1 year of customer service experience * Computer skills including navigating multiple tabs, windows and systems * Basic typing skills * Strong customer service and written skills * Comfortable empathizing and remaining patient with difficult callers Earning Potential: As a business provider of call center services, you will submit invoices and receive payment for completed services. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Independent Contractors may also receive performance-based pay or other incentives. As a self-employed 1099 Independent Contractor providing virtual call center services to Liveops and it's clients, you will be responsible for your own tax obligations. Actual earnings may vary depending on opportunity, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own profit and loss. Want to Learn More?! Hear from Liveops Independent Contractors on the benefits of being your own boss, tips for success, and how being an Independent Contractor with Liveops provides the flexibility and balance to achieve your personal and professional goals. Application and Certification Process: To become an Independent Contractor the following are required: * Complete an application to Join Liveops Nation, which includes passing a background/credit check * The background/credit check requires a $45 processing fee paid directly to our vendor * View our background and credit check requirements [here](https://join.liveops.com/what-to-expect/eligibility/#backgroundcheck) * Sign an Independent Contractor Agreement * Complete a W9 form * Opportunities that you choose may have additional requirements, including certification specific to a program *We have a variety of programs starting every week!* Program Metrics Requirements: These programs may require Independent Contractors who choose to participate in these opportunities to provide services above posted minimum standards to maintain eligibility. Availability Independent Contractors choose their own schedule by self-scheduling in 30-minute blocks. As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential! * Client's call availability will vary and is subject to change, however generally calls are available daily from 8am to 8pm EST. Several clients also offer 24/7 call availability. Technology Needed for Success: Please review the Liveops basic technology requirements by clicking [here](https://join.liveops.com/what-to-expect/eligibility/#techrequirements) * Please note, several clients will require additional security measures and technology equipment * Liveops systems are not currently compatible with Mac or Chromebook What's Next?! Submit your application today! Once qualified, a member of our team will reach out with next steps! Get ready to join Liveops Nation! Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

Benefits Representative - Liberty NationalTallahassee, FL Crafting Brighter Futures for Families At the forefront of specialized financial services, Liberty National helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Liberty National embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Liberty National? Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Liberty National people are ambitious but respectful, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential. 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

Insight Global is looking for a Service Desk Agent to support a federal client of ours. This position sits fully remote. This is an entry-level position providing first-level IT support for service requests and incident resolution. This position will be supporting a 24x7 environment, working various day and/or evening shifts and provides onsite business support by answering or making outbound customer calls, monitoring operational dashboards and group email inbox to create, resolve and/or escalate operational incidents and service requests. Must Haves: At least 1 year of prior Service Desk experience working with incident ticketing system and event management. Proficient with MS Office: Word, Excel, Outlook, PowerPoint Critical thinking skills Professional communication skills both written and verbal. Must be eligible to clear a Public Trust Clearance process. Comfortable working night shift 8 PM - 8AM Plusses: Anyone who has supported a financial/federal client Day to Day: Insight Global is looking for a Service Desk Agent to support a federal client of ours. This position sits fully remote but must be within driving distance of Dallas, TX in case you are needed onsite. This is an entry-level position providing first-level IT support for service requests and incident resolution. This position will be supporting a 24x7 environment, working various day and/or evening shifts and provides onsite business support by answering or making outbound customer calls, monitoring operational dashboards and group email inbox to create, resolve and/or escalate operational incidents and service requests.

Are you passionate about providing exceptional customer experiences? PorchToPatio, LLC is looking for a confident and skilled Customer Support Specialist who thrives in a remote environment and is eager to immerse themselves in our company's products and services. As the frontline ambassador for PorchToPatio, you'll play a vital role in delivering top-notch support through phone, email, and live chat. We're committed to fostering a collaborative, results-driven team dedicated to continuous improvement. Hours: 11:30 AM - 8:15 PM EST (with a 45-minute lunch break) Benefits: Medical reimbursement plan after 90 days Employee discount Paid time off after 90 days Annual performance bonuses Work-from-home flexibility Key Responsibilities: Provide best-in-class customer support, demonstrating exceptional communication and relationship-building skills. Troubleshoot and resolve inquiries with empathy and efficiency across phone, email, and live chat. Navigate and utilize multiple software tools, including reporting tools and Excel, to manage day-to-day operations and resolutions. Consistently exceed customer satisfaction, efficiency metrics, and resolution targets. Collaborate with team members to maintain a positive, engaging, and productive work environment. Participate in projects, including updates to our industry-leading website and processes. Requirements: Strong customer service skills with the confidence to handle various inquiries and provide timely solutions. Comfort working remotely, with a reliable workspace and self-motivation to stay productive. A passion for learning about our products, services, and industry to better serve our customers. Excellent communication and relationship-building skills, particularly over the phone. Reliable attendance and adherence to a set schedule. Ability to learn and utilize online tools, including email platforms, knowledge bases, reporting tools, and performance trackers. Familiarity with Excel and reporting tools. A customer-first mentality and a commitment to teamwork. Job Details: Job Type: Full-time Pay: From $18.00 per hour Expected Hours: 40 per week Benefits: Paid time off Parental leave Work-from-home flexibility Shift: 8-hour shift (day shift) Application Question: What does customer service mean to you? Work Location: Remote If you're passionate about delivering exceptional service, thrive in a remote work setting, and are excited to dive into our world of products and customers, we'd love to hear from you. Apply today and become part of our dedicated team!

Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find talent. We are currently seeking Customer Service Representatives for an international company that operates within the transportation industry. The Representative will provide a service to customers who require assistance with issues involving their E-Z Pass accounts. The Customer Service Representative will be responsible for providing professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators. This position typically works under close supervision and direction. This position is remote based out of Tullahoma, Tennessee. Essential Job Duties & Responsibilities: • Answers all incoming phone calls from customers. • Processes all fax and email inquiries. • Performs all assigned tasks as quickly and accurately as possible. • Follows all established policies, procedures, and written/verbal instructions. • Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible. • Answers all inquiries related to New Hampshire E-Z Pass Minimum Job Requirements: • High school degree, or equivalent, plus three years' experience in a Customer Service/Call Center. • Must possess a positive attitude. • Must excel in a fast-paced environment. • Able to work and respond in a high-volume situation. • Willing to work extended hours. • Ability to type 40 plus words per minute (WPM). • Proficient in Microsoft Office Pay Rate: $14.00 Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Sr. Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience. Principal Accountabilities/Key Activities: Identifies and responds to customer's needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and private information is maintained Provides guidance to other staff members Interviews customers and process applications, making recommendations for product and services approval Processes payments, verifies cash, endorsements, issues receipts, ACH, etc. Prepares and present assigned daily marketing offers Responsible for assigned collection of customer accounts Compiles and maintains records of all daily assigned tasks Education, Qualifications/Experience: High School Diploma or equivalent Minimum of 3 years previous Customer Service experience Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written / interpersonal) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile Preferred experience: Previous experience in the financial field Compensation: $30,000- $32,000 annually (depending on experience) Schedule: Mon 8-5:30 Tue 8:30 - 5:30 Wed 8-1:30 Thurs & Fri 8:30-5:30 You will alternate the 5 Saturdays they work from 8:30-12:30

Hogan & Sons Tire and Auto provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspections, to maintenance packages. We are looking for a Service Advisor to join our team. COMPENSATION: DEPENDING ON EXPERIENCE The Sales/Service Writer is responsible for selling and promoting all products and services offered by Hogan's by following the company's store standards and expectations. Compensation: $18- $25/hr+ commissions. Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Possess valid driver's license Must be at least 18 years of age Ability to work five days per week Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

· Handle heavy phone traffic for departments Citywide.· Perform routine office duties, including but not limited to, providing phone, electronic and face-to-face support to customers, appropriately directing internal and external customers, processing drop box payments, posting payments and handling incoming and outgoing mail.· Assist with interdepartmental cash and reporting/tracking functions.· Process internal and external customer requests, including but not limited to, utility account connects, disconnects, and transfers and billing, rate, calculations, and payment arrangements.· Receive, maintain, and account for monies for utilities; provide payment receipts.· Account for and balance cash drawer daily, prepare daily deposit for the bank and ensure compliance with the City of Denton and Customer Service internal cash handling policies; keep accurate records and update personal data on accounts in the billing, as needed.· Process commercial account set ups; validate Tax IDs.· Explain available solid waste services, calculate associated costs, and complete service contracts; generate and process solid waste work orders; maintain and file contracts in an organized manner.· Process, logs, and files water leak adjustment and leak check requests.· Assist with projects and performs back-office assignments, as needed.· Assist peers with questions, errors, and escalated customer issues.· Serve as a back-up to Customer Service Rep II in their absence. SUPERVISORY/BUDGET RESPONSIBLITIES · None. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION, EXPERIENCE AND LICENSES/CERTIFICATIONS· High School diploma or equivalent; and,· One (1) year customer service experience; and,· Six (6) months of cash handling experience,OR· Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job. REQUIRED SKILLS/ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:· Knowledge of applicable laws and regulations, as well as City of Denton policies and procedures. Skill in identifying moderate problems and implement solutions. · Skill at an intermediate level, working with Microsoft Office 365, and other software systems to complete work. Skill in interpersonal relationships, including using tact, patience, and courtesy. · Skill in providing exceptional service to internal and external customers.· Ability to establish and maintain effective interpersonal relationships.· Ability to be flexible and adaptable to changing work environment to facilitate/accomplish needed activities.· Ability to document all adjustments necessary and approved to complete the project. Ability to communicate effectively, both in oral and in written forms, speak publicly, and listen intently to other points of view. Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment. · Ability to establish and maintain effective interpersonal relationships.· Ability to accurately prepare and maintain records, files, and reports.· Ability to handle records and moderate situations of a confidential nature.· Ability to handle difficult and stressful situations with professional composure and confidentiality.· Ability to meet Quality Assurance Requirements and other key performance metrics for the call center operations. CONDITIONS OF EMPLOYEMENT· Must have and maintain a valid Class “C” Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver's license and state required minimum automobile liability insurance within 90 days of hire per state law).· Must pass a drug test, driver's license check, criminal history background check, and social security number verification.· Must be able to work Departmental published hours of operation. SAFETY· Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.· Follow established safety procedures and techniques to perform job duties including lifting and climbing; operate tools and equipment according to established safety procedures.· Promptly report unsafe conditions in work area and/or any conditions that are not immediately correctable to supervisor. WORKING CONDITIONS/PHYSICAL REQUIRMENTS· Safety Sensitive (Subject to random drug testing): No· Tools/Equipment Used: Standard office equipment, including computer and peripherals, internet access to access the City of Denton secure virtual network.· Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.· Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.· Lifting: Occasional lifting and carrying less than 10 pounds· Environment: Works in an office and/or home-office setting with dedicated work area free from interruptions; occasionally requires irregular and/or prolonged hours.· Travel: Travels to City of Denton buildings and professional meetings as required.· Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours to complete daily tasks. May work from home for as much as 90% of scheduled hours with supervisor approval, based on business necessity.· Mental Demands: Maintains emotional control under stress; works with frequent interruptions. CORE VALUES· Inclusive· Collaborative· Service-Oriented· Strategically Focused· Fiscally Responsible

The Customer Experience Representative provides high level, professional and effective customer service to support the activities of WALTER, to project a positive image of the company, its products and its services and to ensure the needs of our customers are met 100% of the time. Join our small, supportive team where a positive and collaborative culture is at the heart of everything we do. This customer service role offers a mix of in-office and remote work, with one rotating remote day per week after training. If you're someone who enjoys helping others and working in a friendly, close-knit environment, we'd love to hear from you! Responsibilities: Answer all calls quickly with a positive, professional and cheerful attitude in order to establish a favorable first impression each and every time. Accurately enter customer orders to achieve error free order entry thereby promoting a positive image of the company's reliability and capabilities. Develop knowledge and expertise of the customer service functions within the TECSYS system to ensure accurate input and output of information. Carefully review orders received by fax, email or EDI to ensure quantities, prices, shipping methods, shipping locations and special requirements are complete and accurate prior to order entry. Proactively contact the customer prior to order entry in the event any clarification is needed or there are irregularities in the quantities, prices, shipping methods, shipping locations, promotions or special requests. Document on the order with thorough notes any changes that are made by verbal agreement to the original order. Tactfully and professionally encourage increases to customer orders that will benefit the customer if they were to reach a higher discount level or promotion opportunity. Participate in marketing campaigns by promoting Walter product through proactive sales calls to distributors and communicating to sales team through Salesforce.com activity. Quickly and efficiently handle customer inquiries relating to orders placed, scheduled delivery, tracking, cancellations, additions, backorders, product availability, discrepancies, etc., with the goal of exceeding expectations. Understand and provide RGAs, order quotes, discrepancy corrections, conformation copies, shipping information, backorder status, discount policy information, stock availability, pricing, distributor location information, among others. Other duties as assigned. Regular and dependable attendance in line with company business hours and policy is an essential requirement of this position. Knowledge, Skills and Abilities: 1. Must thrive on providing assistance and being able to solve problems and offer solutions. 2. Must have excellent interpersonal skills. 3. Must have excellent verbal and written communication skills. 4. Must be computer literate, including Microsoft Office. Knowledge of Salesforce.com and TECSYS operating systems a plus. 5. Must be detail oriented and have a high sense of urgency. 6. Excellent telephone voice and persona. Experience & Education: 1. High school diploma or equivalent. 2. 3 - 5 years customer service experience. Physical Activities and Demands: 1. This position is a sedentary position with the majority of time sitting. It requires the ability to move around the office and building to meet with employees, applicants, vendors, etc., and to access files. 2. This position requires the following abilities: a. Finger Dexterity: Working primarily with the fingers to make small movements such as typing. b. Talking: To convey detailed and/or important instructions or ideas accurately, loudly, or quickly. c. Hearing: Able to hear average or normal conversations and receive detailed information. d. Repetitive Motions: Movements frequently and regularly required using wrists, hands, and/or fingers. 3. This position requires close visual acuity to perform such tasks as: preparing and analyzing data and figures; transcribing information; viewing a computer terminal. 4. This position is office based and therefore there are no adverse environmental conditions present.

COMPANY PROFILE: Founded in 1976, Dedar is a "fabric house" that expresses a personal style with its cutting-edge contemporary collections. Located close to Como, Dedar experiments and innovates to attain product perfection through an ongoing dialogue with those craftsmen and textile specialists who are most familiar with the techniques employed in producing excellent fabrics. Characterized by seductive color palettes and unexpected patterns, Dedar's fabrics combine precious yarns with research into fiber technology to offer various solutions for curtains, upholstery, and wall covering of timeless elegance. Just 20 people 20 years ago, Dedar has grown to be an international team of more than 200 employees today: a group that keeps growing with the company, sharing the same passion for beautiful textiles. Dedar serves over 80 countries and operates directly in Italy, France, the UK, the USA, UAE, Germany, and several dealers and distributors. PURPOSE: We are looking for a Customer Service Representative who will work closely with the sales representatives, providing daily support to achieve tactical commercial goals. The Customer Service Representative will be responsible for managing the projects by overseeing all phases of order management and ensuring customer satisfaction following company guidelines and expectations. Responsibilities will focus on managing orders throughout the entire sales cycle. DUTIES & RESPONSIBILITIES: Main activities: Communicating directly with sales representatives, specifying design firms, furniture dealers, procurement offices, and purchasing agencies, and facilitating a close working relationship between the sales representative and these outside agencies. Responsible for responding, in partnership with management and sales representatives, to all requests for quote (RFQ) and requests for price (RFP). Managing the order process from customer request to post-sale service. This includes sample and project orders, reserves, prices and offers, stock check availability, and product information. Become highly knowledgeable on company products and offerings, including special products and the technical aspects of commercial and hospitality applications. This includes independent fabric treatments and third-party laboratory certification testing. Assuring an updated project portfolio while maintaining accurate and up-to-date project/sales reports. Tracking price offers and project-specific commission agreements following commercial strategies and management guidelines. Managing process relationships with accounting, production, and delivery departments to ensure continuous checks on open projects. EXPERIENCE & SKILLS: Associate or bachelor's degree preferred; At least 2 years of experience in Customer Service roles; Computer savvy with strong Office 365 skillset; An ability to develop and manage effective relationships and a strong willingness to listen actively; Well organized and polished with an ability to work under pressure; Good communication and time management skills; Self-starter with an upbeat and enthusiastic attitude. Our offices are located in Stamford, Connecticut. You can work from home one day per week. We look forward to working with you!

City/State Harrisonburg, VA Work Shift First (Days) (United States of America) Sentara Health-Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring a Customer Service Representative - Full Time Day schedule. Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off-phone assistance to customers and department leadership. Ability to work in a fast-paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve charge and payment inquiries. Ability to work in a fast-paced contact center handling incoming calls pertaining to payment resolution and patient inquiries. Must possess good listening skills and be able to communicate verbally with callers in a clear, concise, and professional manner. Required Experience: 1 year Healthcare Work Experience High School Diploma Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents. The 238-bed community hospital partnered with the Sentara Healthcare system in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks and more.Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Talroo-Allied Health, call center, customer service, billing, insurance Job Summary Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or patient scheduling, referral issues. May be required to provide off-phone assistance to customers and department leadership. Ability to work in a fast-paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve charge and payment inquiries. Ability to work in a fast-paced contact center handling incoming calls pertaining to payment resolution and patient inquiries. Must possess good listening skills and be able to communicate verbally with callers in a clear, concise, and professional manner. A total of one year of experience across one or more of the following areas: healthcare setting billing or resolving insurance accounts receivable, adjudicating insurance claims, pre-registering or registering patients for healthcare services, handling inbound calls in a customer service call center, or providing customer service to the general public in a non-healthcare setting. A healthcare certification from an accredited program or an Associate or Bachelor degree may be substituted for one year of experience. Qualifications: HS - High School Grad or Equivalent (Required) Healthcare Skills Active Learning, Active Listening, Communication, Coordination, Mathematics, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Writing Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment.