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How Much Does a Call Center Specialist Earn In The United States?

Call Center Specialist Salaries
Updated April 6, 2021
Average Yearly Salary
$31,000
$22,000
$31,000
$42,000
Did you know that the average call center specialist makes $31,013 per year? That's valued at $14.91 per hour! The range surrounding that average can vary between $22,000 and $42,000, meaning call center specialists have the opportunity to earn more once they move past entry-level roles. Most call center specialists find a job with finance and health care companies, while others work for insurance, finance, and non profits companies to make more money. Those aren't the only places you can earn a higher paycheck. Connecticut, Maryland and California are the top states in the U.S. to pay call center specialists the highest salaries.
Best Paying Cities
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Where Call Center Specialists Earn The Most

The darker areas on the map show where call center specialists earn the highest salaries across all 50 states.

Average Salary

How Much Do Call Center Specialists Earn In Different Cities?

While a call center specialist can average a salary of $31,013 per year, or $14.91 per hour, there are many opportunities for call center specialists to make more. For example, in Enfield, CT you might make $42,907 per year. Other high-paying locations include Gaithersburg, MD, Alameda, CA and Bethlehem, PA. If you're in an entry-level position, your best bet is to move to Enfield, CT where the average starting salary is $29,000. The highest paying states for call center specialists include Connecticut, Maryland and California. Meanwhile, Montana, Louisiana, and Georgia offer the lowest salaries.
Location
1. Enfield, CT
$42,907
Avg. Salary
$21k
$55k
2. Gaithersburg, MD
$42,268
Avg. Salary
$21k
$55k
3. Alameda, CA
$41,442
Avg. Salary
$21k
$55k
4. Bethlehem, PA
$38,622
Avg. Salary
$21k
$55k
5. Springfield, MA
$38,350
Avg. Salary
$21k
$55k
6. New York, NY
$38,058
Avg. Salary
$21k
$55k

High Paying Call Center Specialist Jobs

Which Companies Pay Call Center Specialists The Most?

If you insist on knowing when your check is going to come and for how much, then you'd be better off working for companies like Texas Mutual Insurance Company and The Related Companies as they offer the highest salaries for call center specialists.
Company
Avg. Salary
$27k
$38k
Avg. Salary
$27k
$38k
Avg. Salary
$27k
$38k
Avg. Salary
$27k
$38k

The largest raises come from changing jobs.

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Call Center Specialist Salary History

Compare salaries for individual cities or states with the national average.

Location

    How Much Do Call Center Specialists Make In Different Industries?

    As we previously stated, call center specialist salaries can vary depending on the industry. In fact, our data shows that insurance, finance, and non profits companies tend to offer much higher salaries for call center specialists. For example, call center specialists make a whopping average salary of $32,715 while working for insurance companies. Meanwhile, other people in this field are making $31,654 at finance companies and $31,197 at non profits companies. But call center specialists may want to avoid working in the technology industry as it offers the lowest average salary at $27,736.
    1. Insurance
    $32,715
    Avg. Salary
    $25k
    $34k
    2. Finance
    $31,654
    Avg. Salary
    $25k
    $34k
    3. Non Profits
    $31,197
    Avg. Salary
    $25k
    $34k
    4. Health Care
    $30,815
    Avg. Salary
    $25k
    $34k
    5. Media
    $30,314
    Avg. Salary
    $25k
    $34k
    6. Retail
    $29,029
    Avg. Salary
    $25k
    $34k

    How Experience Affects Call Center Specialist Salaries

    The salary for a call center specialist can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Recently Added Call Center Specialist Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    Outbound Call Specialist
    Outbound Call Specialist
    New Smyrna Beach, FL
    New Smyrna Beach, FL
    01/28/2021
    01/28/2021
    $20,974
    $20,974
    01/28/2021
    Responsemine
    Responsemine
    Remote Call Center Sales Specialist-Welcome Call
    Remote Call Center Sales Specialist-Welcome Call
    Remote Call Center Sales Specialist-Welcome Call
    Atlanta, GA
    Atlanta, GA
    01/20/2021
    01/20/2021
    $25,000
    $25,000
    01/20/2021
    Work From Home Call Center Specialist
    Work From Home Call Center Specialist
    Muscle Shoals, AL
    Muscle Shoals, AL
    01/15/2021
    01/15/2021
    $22,957
    $22,957
    01/15/2021
    Senior Call Center Specialist
    Senior Call Center Specialist
    Renton, WA
    Renton, WA
    01/13/2021
    01/13/2021
    $41,740
    $41,740
    01/13/2021
    Wollborg Michelson Recruiting
    Wollborg Michelson Recruiting
    Experienced Call Center Professionals Needed!! Jan/Feb Start
    Experienced Call Center Professionals Needed!! Jan/Feb Start
    Experienced Call Center Professionals Needed!! Jan/Feb Start
    Sacramento, CA
    Sacramento, CA
    01/07/2021
    01/07/2021
    $33,392
    $33,392
    01/07/2021
    HR Call Center Professional
    HR Call Center Professional
    Alameda, CA
    Alameda, CA
    01/06/2021
    01/06/2021
    $39,653
    $39,653
    01/06/2021
    Call Center Specialist
    Call Center Specialist
    Winder, GA
    Winder, GA
    01/05/2021
    01/05/2021
    $25,044
    $25,044
    01/05/2021
    Responsemine
    Responsemine
    Call Center Sales Specialist-Welcome Call
    Call Center Sales Specialist-Welcome Call
    Call Center Sales Specialist-Welcome Call
    Atlanta, GA
    Atlanta, GA
    12/24/2020
    12/24/2020
    $25,000
    $25,000
    12/24/2020
    Metropolitan State University of Denver
    Metropolitan State University of Denver
    Call Center Specialist-Financial Aid
    Call Center Specialist-Financial Aid
    Call Center Specialist-Financial Aid
    Denver, CO
    Denver, CO
    12/23/2020
    12/23/2020
    $27,653
    $27,653
    12/23/2020
    Call Center Collections Specialist
    Call Center Collections Specialist
    Phoenix, AZ
    Phoenix, AZ
    12/11/2020
    12/11/2020
    $60,000
    $60,000
    12/11/2020