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Call center supervisor salary
Average call center supervisor salary
$35,300
Understanding Call Center Supervisor Salaries
The average salary for a Call Center Supervisor as of October 2025 is approximately $35,300 per year. This figure represents a baseline for those considering this career path. Salaries can vary based on several factors including geographic location, years of experience, and the specific industry, making it essential to evaluate these elements when assessing potential earnings.
For example, Call Center Supervisors in states like California and New York typically earn more than those in less populous regions. On average, salary estimates indicate that experience greatly influences earnings; supervisors with over five years in the role may see salaries rise significantly, reflecting their advanced skills and leadership capabilities.
To maximize earning potential, it’s advisable to seek positions in industries known for competitive salaries. Roles in tech or finance sectors often command higher pay compared to those in retail or hospitality. Additionally, obtaining certifications related to customer service management can enhance job prospects and salary potential.
Exploring job boards and networking within the industry can provide insights into lucrative opportunities and salary negotiations. Understanding the market landscape and aligning your skills with industry demands are crucial steps in securing a rewarding position as a Call Center Supervisor.
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Where can a Call Center Supervisor earn more?
Call center supervisor salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level call center supervisor | $25,700 | $12.36 |
| Mid-level call center supervisor | $29,600 | $14.25 |
| Senior-level call center supervisor | $43,000 | $20.66 |
Call center supervisor salary estimates from across the web
Average call center supervisor salary by state
The highest-paying states for call center supervisors are Hawaii, New York, and Rhode Island. The lowest average call center supervisor salary states are Montana, Vermont, and Arkansas.
- State view
- County view
Highest paying states for call center supervisors
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | South Dakota | $40,820 | $19.63 |
| 2 | Rhode Island | $44,569 | $21.43 |
| 3 | Minnesota | $41,144 | $19.78 |
| 4 | District of Columbia | $53,946 | $25.94 |
| 5 | Pennsylvania | $39,968 | $19.22 |
| 6 | Kansas | $38,443 | $18.48 |
| 7 | Illinois | $41,024 | $19.72 |
| 8 | New York | $45,038 | $21.65 |
| 9 | Wisconsin | $40,810 | $19.62 |
| 10 | Indiana | $39,240 | $18.87 |
| 11 | North Carolina | $40,190 | $19.32 |
| 12 | Ohio | $38,428 | $18.48 |
| 13 | Hawaii | $49,828 | $23.96 |
| 14 | Michigan | $38,851 | $18.68 |
| 15 | Florida | $40,226 | $19.34 |
| 16 | Missouri | $37,445 | $18.00 |
| 17 | Kentucky | $36,178 | $17.39 |
| 18 | Arizona | $37,963 | $18.25 |
| 19 | Virginia | $40,839 | $19.63 |
| 20 | North Dakota | $34,253 | $16.47 |
| 21 | Maryland | $42,345 | $20.36 |
| 22 | Washington | $42,874 | $20.61 |
| 23 | Texas | $37,222 | $17.90 |
| 24 | New Jersey | $41,003 | $19.71 |
| 25 | Massachusetts | $40,269 | $19.36 |
| 26 | Iowa | $34,052 | $16.37 |
| 27 | Oregon | $40,812 | $19.62 |
| 28 | Alaska | $40,899 | $19.66 |
| 29 | Nebraska | $34,635 | $16.65 |
| 30 | Delaware | $38,595 | $18.56 |
| 31 | Colorado | $39,555 | $19.02 |
| 32 | California | $41,179 | $19.80 |
| 33 | New Mexico | $34,431 | $16.55 |
| 34 | Tennessee | $34,484 | $16.58 |
| 35 | West Virginia | $32,146 | $15.45 |
| 36 | Nevada | $34,648 | $16.66 |
| 37 | Montana | $31,271 | $15.03 |
| 38 | Wyoming | $31,864 | $15.32 |
| 39 | Idaho | $32,153 | $15.46 |
| 40 | Georgia | $34,591 | $16.63 |
| 41 | South Carolina | $33,890 | $16.29 |
| 42 | Oklahoma | $31,785 | $15.28 |
| 43 | Maine | $30,631 | $14.73 |
| 44 | Alabama | $33,027 | $15.88 |
| 45 | Connecticut | $35,097 | $16.87 |
| 46 | Utah | $33,312 | $16.02 |
| 47 | Mississippi | $28,739 | $13.82 |
| 48 | New Hampshire | $31,493 | $15.14 |
| 49 | Arkansas | $30,650 | $14.74 |
| 50 | Vermont | $31,169 | $14.99 |
| 51 | Louisiana | $27,040 | $13.00 |
Highest paying cities for call center supervisors
The highest-paying cities for call center supervisors are New York, NY, Chicago, IL, and Minneapolis, MN.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $45,377 | $21.82 |
| 2 | Chicago, IL | $41,194 | $19.80 |
| 3 | Minneapolis, MN | $41,179 | $19.80 |
| 4 | San Diego, CA | $41,047 | $19.73 |
| 5 | Holyoke, MA | $41,007 | $19.71 |
| 6 | Beaverton, OR | $41,007 | $19.71 |
| 7 | Morrisville, NC | $40,966 | $19.70 |
| 8 | Milwaukee, WI | $40,896 | $19.66 |
| 9 | Riverview, FL | $40,093 | $19.28 |
| 10 | Denver, CO | $39,580 | $19.03 |
| 11 | Indianapolis, IN | $39,085 | $18.79 |
| 12 | Akron, OH | $38,915 | $18.71 |
| 13 | Overland Park, KS | $38,586 | $18.55 |
| 14 | Grand Rapids, MI | $38,485 | $18.50 |
| 15 | San Antonio, TX | $38,103 | $18.32 |
| 16 | Chandler, AZ | $37,979 | $18.26 |
| 17 | Omaha, NE | $34,773 | $16.72 |
| 18 | Las Vegas, NV | $34,632 | $16.65 |
| 19 | Alpharetta, GA | $34,460 | $16.57 |
| 20 | Oklahoma City, OK | $31,740 | $15.26 |
Call center supervisor salary details
A call center supervisor's salary ranges from $23,000 a year at the 10th percentile to $53,000 at the 90th percentile.
What is a call center supervisor's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $53,000 | $4,417 | $25 |
| 75th Percentile | $44,000 | $3,667 | $21 |
| Average | $35,300 | $2,942 | $17 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $23,000 | $1,917 | $11 |
Highest paying call center supervisor jobs
The highest paying types of call center supervisors are account supervisor, collection supervisor, and senior supervisor.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Supervisor, Patient Access | $46,091 | $3,841 | $22.16 | 85,777 |
| Support Supervisor | $47,047 | $3,921 | $22.62 | 96,546 |
| Customer Care Supervisor | $42,702 | $3,558 | $20.53 | 227,154 |
| Customer Service Supervisor | $38,792 | $3,233 | $18.65 | 233,004 |
| Office Supervisor | $42,965 | $3,580 | $20.66 | 55,683 |
| Call Center Team Leader | $38,965 | $3,247 | $18.73 | 272,017 |
Top companies hiring call center supervisors now:
Which companies pay call center supervisors the most?
Call center supervisor salaries at Spectrum and New York Life Insurance are the highest-paying according to our most recent salary estimates. In addition, the average call center supervisor salary at companies like Capgemini and Park Nicollet Medical Center Inc are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Spectrum | $57,084 | $27.44 |
| 2 | New York Life Insurance | $56,736 | $27.28 |
| 3 | Capgemini | $48,229 | $23.19 |
| 4 | Park Nicollet Medical Center Inc | $42,482 | $20.42 |
| 5 | AAA FACILITY SERVICES | $42,402 | $20.39 |
| 6 | RemX | $42,226 | $20.30 |
| 7 | Calpine | $40,048 | $19.25 |
| 8 | Lakeland Bank | $39,937 | $19.20 |
| 9 | MMC Group | $39,877 | $19.17 |
| 10 | WSFS Bank | $39,749 | $19.11 |
| 11 | Ent Credit Union | $39,088 | $18.79 |
| 12 | Ryder System | $38,426 | $18.47 |
| 13 | SMS Holdings | $38,344 | $18.43 |
| 14 | Fidelity National Information Solutions | $38,112 | $18.32 |
| 15 | FORUM Credit Union | $37,710 | $18.13 |
| 16 | AmeriHealth Caritas | $37,640 | $18.10 |
| 17 | Dignity Health | $37,591 | $18.07 |
| 18 | Healthpoint | $37,546 | $18.05 |
| 19 | LOOP | $37,464 | $18.01 |
| 20 | Northwest Center | $37,360 | $17.96 |
Wage gap by gender, race and education
Call Center Supervisor salary by industry
The average call center supervisor salary varies across industries:
- The average call center supervisor salary in the finance industry is $35,007, the highest of any industry.
- The average call center supervisor salary in the finance industry is $33,699.
- Call center supervisors in the professional industry earn an average salary of $29,924, the lowest of any industry.
Highest paying industries for call center supervisors
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $35,007 | $16.83 |
| 2 | Technology | $33,699 | $16.20 |
| 3 | Telecommunication | $33,489 | $16.10 |
| 4 | Health Care | $33,382 | $16.05 |
| 5 | Retail | $31,836 | $15.31 |
| 6 | Professional | $29,924 | $14.39 |
High paying call center supervisor jobs
Call center supervisor salary trends
The average call center supervisor salary has risen by $5,822 over the last ten years. In 2014, the average call center supervisor earned $29,478 annually, but today, they earn $35,300 a year. That works out to a 8% change in pay for call center supervisors over the last decade.
Compare call center supervisor salaries for cities or states with the national average over time.
Average call center supervisor salary over time
Compare call center supervisor salaries for individual cities or states with the national average.
Call center supervisor salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $35,300 | $16.97 | +3.1% |
| 2024 | $34,200 | $16.44 | +1.4% |
| 2023 | $33,700 | $16.20 | +1.3% |
| 2022 | $33,300 | $15.99 | +1.3% |
| 2021 | $32,800 | $15.78 | +3.1% |
Recently added call center supervisor salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Excelfitness | Call Center Member Support Supervisor-NC MLK Location | Durham, NC | 06/30/2025 | $33,392 |
| Suncoast Schools Federal Credit Union | Call Center Instructional Designer Supervisor | Tampa, FL | 06/28/2025 | $65,000 |
| Exela Technologies Inc. | Call Center Supervisor | Minneapolis, MN | 06/27/2025 | $50,088 |
| Serenity Healthcare | Call Center Supervisor | Provo, UT | 06/27/2025 | $50,000 |
| Serenity Healthcare | Call Center Supervisor | Sandy Springs, GA | 06/27/2025 | $50,000 |
| Serenity Healthcare | Call Center Supervisor | Fort Worth, TX | 06/27/2025 | $50,000 |
| Cubic Corporation | Call Center Supervisor | Fort Washington, PA | 06/26/2025 | $66,000 |
| Multicare Health System | Call Center Supervisor | Spokane, WA | 06/26/2025 | $60,297 |
| Westgate Resorts | Call Center Supervisor-PM Shift | Orlando, FL | 06/21/2025 | $35,479 |
| Foundation for California Community Colleges | Call Center Supervisor, Community Impact Call Center (Cicc) | Ione, CA | 06/20/2025 | $68,640 |
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