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Job outlook for call center supervisors in the United States
Call center supervisor job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected call center supervisor job growth rate is 6% from 2018-2028.
About 189,200 new jobs for call center supervisors are projected over the next decade.
Call center supervisor salaries have increased 8% for call center supervisors in the last 5 years.
There are over 31,557 call center supervisors currently employed in the United States.
There are 217,633 active call center supervisor job openings in the US.
The average call center supervisor salary is $35,300.
Are call center supervisor jobs in demand?
Yes, call center supervisor jobs are in demand. Call center supervisor demand is projected to grow 6% from 2018 to 2028.
Call center supervisor job and salary trends over time
Compare the number of call center supervisor jobs and the average call center supervisor salary over time.
Call center supervisor jobs over time
Call center supervisor job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 31,557 | 0.01% |
| 2020 | 36,184 | 0.01% |
| 2019 | 37,721 | 0.01% |
| 2018 | 31,749 | 0.01% |
| 2017 | 31,022 | 0.01% |
Average call center supervisor salary over time
Call center supervisor salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $35,300 | $16.97 | +3.2% |
| 2024 | $34,194 | $16.44 | +1.5% |
| 2023 | $33,705 | $16.20 | +1.4% |
| 2022 | $33,252 | $15.99 | +1.3% |
| 2021 | $32,817 | $15.78 | +3.2% |
Call center supervisor jobs by state
The map below shows you the number of call center supervisor job openings in each state. The darker areas on the map show where call center supervisors earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for call center supervisors
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | North Dakota | 755,393 | 314 | 42% |
| 2 | South Dakota | 869,666 | 285 | 33% |
| 3 | Iowa | 3,145,711 | 1,013 | 32% |
| 4 | Montana | 1,050,493 | 338 | 32% |
| 5 | Maine | 1,335,907 | 402 | 30% |
| 6 | Nebraska | 1,920,076 | 547 | 28% |
| 7 | West Virginia | 1,815,857 | 474 | 26% |
| 8 | District of Columbia | 693,972 | 165 | 24% |
| 9 | Wyoming | 579,315 | 132 | 23% |
| 10 | Kansas | 2,913,123 | 634 | 22% |
| 11 | Minnesota | 5,576,606 | 1,174 | 21% |
| 12 | Kentucky | 4,454,189 | 869 | 20% |
| 13 | New Mexico | 2,088,070 | 381 | 18% |
| 14 | Missouri | 6,113,532 | 1,062 | 17% |
| 15 | Idaho | 1,716,943 | 290 | 17% |
| 16 | Pennsylvania | 12,805,537 | 2,042 | 16% |
| 17 | Virginia | 8,470,020 | 1,388 | 16% |
| 18 | New Hampshire | 1,342,795 | 221 | 16% |
| 19 | Illinois | 12,802,023 | 1,888 | 15% |
| 20 | Indiana | 6,666,818 | 1,024 | 15% |
Most common cities for call center supervisors
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | New Smyrna Beach | 2 | 8% | $39,686 |
| 2 | Costa Mesa | 2 | 2% | $41,183 |
| 3 | Longmont | 2 | 2% | $39,657 |
| 4 | New Haven | 2 | 2% | $35,291 |
| 5 | Troy | 2 | 2% | $38,893 |
| 6 | Bedford | 1 | 2% | $36,211 |
| 7 | Omaha | 5 | 1% | $34,773 |
| 8 | Bloomington | 1 | 1% | $40,189 |
| 9 | Brandon | 1 | 1% | $40,062 |
| 10 | Carlsbad | 1 | 1% | $41,061 |
| 11 | Centennial | 1 | 1% | $39,546 |
| 12 | Jacksonville | 4 | 0% | $39,185 |
| 13 | New York | 3 | 0% | $45,377 |
| 14 | Columbus | 2 | 0% | $38,513 |
| 15 | Baltimore | 1 | 0% | $42,393 |