Call center team leader work from home jobs

Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.16/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Job Title: Remote Client Relations Specialist Monthly Pay: $3,200 - $4,000 We're seeking a Client Relations Specialist to serve as a key connection between our team and our clients. In this fully remote role, you'll ensure each client receives timely updates, helpful support, and thoughtful follow-through. If you're an excellent communicator who enjoys keeping people informed, organized, and satisfied, this is a great opportunity to grow within a supportive team. Key Responsibilities: Proactively reach out to clients with updates, feedback requests, or check-ins Respond to inquiries related to services, timelines, or account changes Track client interactions and preferences using CRM systems Coordinate with internal teams to ensure client expectations and deadlines are met Prepare simple reports or summaries as needed Follow up after meetings or project milestones to confirm client satisfaction Qualifications: Strong written and verbal communication skills with a client-first attitude Comfortable using email, spreadsheets, and CRM tools Organized, detail-oriented, and reliable with strong follow-through Ability to manage multiple conversations and priorities in a remote setting Experience in customer service, client support, or administrative roles is a plus Quiet home workspace and dependable high-speed internet Perks & Benefits: Competitive pay: $3,200 - $4,000 100% remote role-no commute needed Paid training and onboarding Friendly, team-driven environment Flexible scheduling (part-time or full-time options) Pathways for advancement into account management or leadership roles

## **About the Role** Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn

Job Title : Customer Service Advocate Required Experience: 1-2 years call center experience. 1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.) Requirements: • The ability to attend training, nesting at Quaker Lane, Warwick RI office. During nesting, must pass metrics before transitioning to remote. • The ability to work from home includes the requirement that high-speed internet be used and must be connected to home router via ethernet cable. Hotspots not allowed. • A quiet place to work that is secure and free of distractions. Work from home is not a substitute for childcare. * Must be able to use video during interviews and training. *Class Start Date: " The plan is to train on-site at client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch Regards, Akansha Pandey Recruiting Partner Americas Recruiting - Technology HAYS Working for your tomorrow Email- ************************* Direct Number - **************

Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking a talented Customer Service Supervisor - Retention for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. Our Customer Service Supervisors help us deliver on this purpose by supporting our customers and field locations at our FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams. Customer Service Supervisors - Retention will work to implement and manage performance targets and goals by optimizing training and the caller's in-call experience to enhance a "best in class" call center customer service team. The supervisor role is key to our success and we reward our Leaders with a competitive compensation package along with comprehensive benefits. If you are highly motivated and enjoy leading others in a fast-paced environment, then you will want to be a part of the Rollins Winning Tradition. You will soon find out that we are much more than bugs! The successful Customer Service Supervisor - Retention will possess the following abilities and will be responsible for: * Analyze team's scheduling inspection performance for bedbug and termite services, outbound termite renewal team's collection efforts and the retention team's offers to retain customers. * Develop performance improvement/action plans to address performance gaps or deficiencies. * Ensure each department's results (Customer Service, Termite Renewal and Retention) meet critical performance metrics such as adherence. * Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries * Collaborate with Workforce Management team, our field partners, and marketing team to make sure enough staffing is in place to properly answer call volume. * Onboard customer service new hires to include assignment and confirmation of training, assignment of work buddy, and ensure acclimation to the team to be successful teleworkers. * Achieve call center human resource objectives by orienting, training, assigning, coaching, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions * Support the continued growth of the Customer Service department through continuous process improvement initiatives * Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan * Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals * Handle and interact/engage in TEAMS chat We Offer: * A Competitive Compensation package * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Inclusive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management Industry is growing - and is a recession resistant line of business * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Contact Center is high energy, fun and collaborative work environment with a high performing inbound lead generation strategy Are you ready to write your ORKIN CAREER STORY? Qualifications What's required * High School/GED * At least 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment * At least 2-4 years of experience leading a remote team * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 20 mbps upload/50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need * Excellent interpersonal and communication skills * Demonstrated ability to prioritize tasks and manage time efficiently * Proficient in Microsoft Office * Comfortable working in a high-volume role * Basic computer skills in various software and web-based applications * We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * At least 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment * At least 2-4 years of experience leading a remote team * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 20 mbps upload/50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need * Excellent interpersonal and communication skills * Demonstrated ability to prioritize tasks and manage time efficiently * Proficient in Microsoft Office * Comfortable working in a high-volume role * Basic computer skills in various software and web-based applications * We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. Our Customer Service Supervisors help us deliver on this purpose by supporting our customers and field locations at our FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams. Customer Service Supervisors - Retention will work to implement and manage performance targets and goals by optimizing training and the caller's in-call experience to enhance a "best in class" call center customer service team. The supervisor role is key to our success and we reward our Leaders with a competitive compensation package along with comprehensive benefits. If you are highly motivated and enjoy leading others in a fast-paced environment, then you will want to be a part of the Rollins Winning Tradition. You will soon find out that we are much more than bugs! The successful Customer Service Supervisor - Retention will possess the following abilities and will be responsible for: * Analyze team's scheduling inspection performance for bedbug and termite services, outbound termite renewal team's collection efforts and the retention team's offers to retain customers. * Develop performance improvement/action plans to address performance gaps or deficiencies. * Ensure each department's results (Customer Service, Termite Renewal and Retention) meet critical performance metrics such as adherence. * Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries * Collaborate with Workforce Management team, our field partners, and marketing team to make sure enough staffing is in place to properly answer call volume. * Onboard customer service new hires to include assignment and confirmation of training, assignment of work buddy, and ensure acclimation to the team to be successful teleworkers. * Achieve call center human resource objectives by orienting, training, assigning, coaching, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions * Support the continued growth of the Customer Service department through continuous process improvement initiatives * Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan * Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals * Handle and interact/engage in TEAMS chat We Offer: * A Competitive Compensation package * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Inclusive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management Industry is growing - and is a recession resistant line of business * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Contact Center is high energy, fun and collaborative work environment with a high performing inbound lead generation strategy Are you ready to write your ORKIN CAREER STORY?

ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. We're launching a client-facing analytics service that gives studios a free diagnostic and action plan. Typical outputs include 1-2 revenue-tied A/B tests, Live ops, UA recommendations, and useful benchmarks from similar titles. We will run funnel audits, help with product adoption, and tell a clear story for execs so teams can confidently ship changes. We also connect specialists on both sides to remove bottlenecks. Responsibilities Lead discovery and scope diagnostics that translate business goals into testable hypotheses Craft simple, exec-ready narratives non-analysts can rally behind Recommend and help launch high-leverage A/B tests and UA optimizations Partner with Game Data Analysts and Data/ETL engineers to keep data clean, secure, and well-defined Use genre benchmarks to contextualize results and capture repeatable wins Share market insights that inform future Xsolla products Qualifications 3-8+ years in game analytics with a track record of presenting to non-analysts Comfortable across UA, creatives, MMPs, monetization/live-ops, and payments conversion Solid SQL and BI literacy; you can validate metrics and sanity-check pipelines Experience designing and interpreting A/B tests Client-facing or consulting experience is a plus Deep understanding of SQL, Python, or R Nice to have Language coverage for key markets (Russian, Chinese, Korean; others welcome) Experience building benchmarks or productized analytics playbooks Data and tools We plug into the customer's stack (Snowflake, S3, Redshift, Azure; JSON/SQL) rather than replacing their BI We may use third-party sources like AppsFlyer, Adjust, GA/GA4, Unity Analytics, and Firebase Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we need. Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration:For the Operations Director - China position, we will conduct a background check that may include the following:Criminal history check Employment verification Education verification Credit history check Professional license verification Relevance to Job Responsibilities:The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data. Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact ******************. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to ******************.

Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Job Summary The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers. Responsibilities The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services. Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ensuring team members can perform job responsibilities. Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program. Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders. Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules. Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. Manage employee timecards in addition to standard HR responsibilities as a people leader. Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders. Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable. Continually monitor program adherence, quality, attendance and address accordingly. Report Corrective and Preventative Actions in a timely manner. Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues. Conduct recurring development-based 1x1s with team members focused on both performance and goal setting. Effectively manage time and independently prioritize work responsibilities to meet key deadlines. Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills. Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person). Proactively seek and implement process efficiencies to reduce team manual work. Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc. Work well independently and in a team setting by collaborating across different departments. Qualifications: Must be fluent in English and Spanish Bachelor's degree or equivalent work experience preferred 3-5 years of experience in related field of patient support programs preferred Previous management experience preferred Strong communication, presentation, and time management skills Commitment to the continued development of oneself and team members Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas Travel may be needed to perform your duties up to 10%. What is expected of you and others at this level: Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 7am - 7pm CT. REMOTE DETAILS: All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $67,500.00 - $86,670.00 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/23/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Full-Time | Remote | Eastern Time Zone | High-Volume Call Center PharmaCentra is hiring a Remote Call Center Operations Supervisor to lead a team of agents in a fast-paced, high-volume inbound/outbound call center environment. This is a fully remote role with flexible hours, including occasional evenings, weekends, and holidays. Responsibilities Supervise remote call center agents and ensure productivity, quality, and service goals are met Monitor KPIs: handle time, service level, attendance, and quality Provide real-time coaching and performance management Participate in hiring, training, and performance evaluations Handle escalations and support operational improvements Qualifications 3+ years direct call center supervisory experience, preferably in remote, high-volume environments Proven experience managing inbound and outbound call operations Strong coaching, leadership, and communication skills Advanced computer skills (MS Office) and ability to learn call center systems quickly Quiet home workspace with reliable high-speed internet Schedule Full-time (40 hours/week) Flexible, generally 11:00 AM - 7:00 PM EST Occasional evenings/weekends/holidays as needed Benefits Health, Dental, Vision Paid Time Off & Holidays Company-paid Life & Short/Long-Term Disability 401(k) after 1 year Ready to lead a high-performing remote team? Apply now through our fast, mobile-friendly application. Offer of employment is conditioned upon passing a background check.

We are seeking to fill the role of Customer Service Supervisor - Remote. The ideal candidate thrives in a fast-paced environment, excels in employee development, and enjoys collaborating with clients and internal business partners to achieve the best outcomes for homeowners. Responsibilities • Supervise the performance of Call Center Teams to ensure Customer Experience Specialists meet or exceed performance standards by reviewing all relevant daily, weekly, and monthly reports. • Manage daily operations of the customer service team and provide feedback by monitoring all correspondence, including chats and emails. • Oversee, mentor, advise, and develop Customer Experience Specialists while consistently upholding professional conduct and respect. • Analyze quality monitoring reports to identify and address employee development opportunities. • Manage administrative tasks related to Human Resources, including scheduling, processing time off reports, conducting performance reviews, ensuring timecard accuracy, and handling disciplinary actions. • Ensure thorough and precise documentation of all employee interactions / meetings and records. • Monitor and manage operational risks by ensuring key controls are effectively implemented. • Maintain expert knowledge in the Fair Credit Reporting Act guidelines. • Regularly review and comprehend departmental policies, procedures, training, communications, workflows, performance impacts, and implementation of new processes/strategies affecting the Call Center. • Handle escalated calls as needed and investigate / resolve customer complaints as applicable,while maintaining accurate reporting logs. • All other duties as assigned. Qualifications • High School Diploma or equivalent required. • Understanding of mortgage servicing: escrow, taxes, payment application. • Must be flexible, organized, and able to effectively manage time to prioritize daily assignments/priorities. • Proven leadership or managerial experience. • Expert and proven knowledge of customer service principles and practices. • Analytical ability to apply data and information to all processes and solutions. • Ability to provide consistent engagement in customer and brand experience. • Excellent verbal and written communication skills. • Excellent interpersonal communication skills. • Excellent attention to detail and accuracy. • Excellent analytical ability to detect problems in workflow. • Ability to work with determination while conducting research and awaiting results. • Ability to react effectively to change and manage other essential tasks as assigned. • Ability to multitask while meeting strict timelines and deadlines. • Ability to troubleshoot complex issues and deliver results quickly. • Highly advanced mortgage product knowledge required. Desired Skills and Qualifications • Bachelor's degree. • 5 years of supervisory experience, preferably in a call center. • Understanding of Home Equity Line of Credit (HELOC) servicing. Total Rewards LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Matching 401(k) plan and employee stock purchase plan Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $52,400 - $88,000 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you'll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. Work Conditions Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Physical Demands Sitting up to 90% of the time Walking and standing up to 10% of the time Occasional lifting, stooping, kneeling, crouching, and reaching Equal Employment Opportunity LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

) Empowering Digital Transformation through Social Media & IT Services With over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and international sectors, I lead a dynamic company focused on providing innovative Social Media and IT solutions. Our goal is to help businesses thrive in the digital era by leveraging cutting-edge technologies and tailored strategies. We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration. You should be analytical, supportive, and prepared to act as a resource to agents. To succeed as a call center supervisor, you should be focused on helping your team build the necessary skills and knowledge so they can better support customers. You should be supportive, communicative, and attentive. Call Center Supervisor Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with other supervisors and management team members to support agents and maximize customer satisfaction. Call Center Supervisor Requirements: High school diploma or equivalent, but more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required. Proficiency with technology, especially computers, software applications, and phone systems. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.

The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that strives for operational and compliance excellence. As a member of the Business Unit Management Team, the Call Center Supervisor is also accountable for deliveriasng the service in a fiscally responsible manner This is your opportunity to join us and represent a top biotechnology company.Whats in it for you? Competitive compensation Excellent Benefits accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions Generous performance-driven Incentive Compensation package Competitive environment with company wide recognition, contests and coveted awards Exceptional company culture Recognized as a Top Workplace USA 2021 What will you be doing? Supervise call center staff, including active performance management Provide day-to-day supervision of the medical information specialists/customer service representatives. Assign individuals to work schedules designed to meet client business needs; ensure staff adherence to assigned work schedules. Implement and communicate performance standards o Coach team members for success and support individual development of direct reports Conduct performance evaluations for designated staff members Conduct new hire interviewing and training Address performance issues, including disciplinary actions and terminations in a timely manner and according to our policies. Monitor staffing levels Coordinate and deliver program trainings as required by program Create and implement initiatives designed to encourage teamwork and increase employee engagement. Supervise call floor operations Delivers service that meets or exceeds client expectations Maintains all service levels Ensure that all client needs are met with a high degree of quality and compliance to applicable Policies and Standard Operating Procedures Manage call center operations in a fiscally responsible manner Strategize and collaborate with internal teams to foster a culture and service of continuous quality improvement, offering creative solutions to client Monitor inbound/outbound customer service calls to ensure script adherence, call integrity, adverse events compliance, HIPAA compliance and proper phone technique. Develop a contingency plan to maintain adequate coverage levels, in the event of staff shortages. This will include serving as backup, handling inbound/outbound calls, when needed. Analyze daily, weekly and monthly call metric and productivity reports, ; share analysis with Business Unit Leadership Team and offer recommendations based on analysis. Oversee the handling of alternate channel requests as appropriate, including email, voice mail and white mail, and ensuring the timely completion of all. As needed, assist with the implementation of program modifications and the scheduling of special call programs. Assist Client Account Manager in the development and implementation of new client programs. Assist in the development of quality improvement programs as a means to increase productivity and improve service levels. Develop contact center policies and procedures. Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA). What do you need for this position? Associates degree Or equivalent work related experience 1-2 years previous supervisory experience preferably within a Call Center, in a Team Lead or Supervisor role; or equivalent experience. Understanding of call management systems such as CentreVu Supervisor. Adept at all applicable computer software, i.e., Word, Excel, Power Point and Outlook. Outstanding customer service, communication, and interpersonal skills. Must possess the ability to train and motivate staff members.

We are seeking a dedicated and experienced Customer Service Inbound Call Center Supervisor to lead our remote team of customer service representatives in the Treasury Services department. In this fully remote role, you will be responsible for overseeing a team of up to 18 call center representatives, ensuring high-quality service delivery and compliance with industry standards. This position requires strong leadership skills, a deep understanding of Treasury Services and a commitment to fostering a positive work environment. ***Experience mentoring and managing 100% remote financial services inbound call center teams is a plus*** To be successful in this role, we're seeking the following: Minimum of 3 years of experience working in a financial institute's customer service department, with at least 1 year in a supervisory role - preferably as part of the Treasury Services department. Strong understanding of banking operations, particularly in transfer-related services. Excellent communication and interpersonal skills, with the ability to foster a positive team environment. Proficient in call center technologies and software; experience with CRM systems is a plus. Strong analytical and problem-solving skills, with a focus on data-driven decision-making. Ability to work independently and manage multiple priorities in a fast-paced environment. Team Leadership: Supervise, mentor, and motivate a team of Treasury Services customer service representatives, providing guidance and support to enhance their performance and development. Operational Oversight: Monitor inbound call operations, ensuring compliance with departmental policies and procedures, and maintaining high standards of customer service. Performance Management: Conduct regular performance evaluations, provide constructive feedback, and implement training programs to improve team capabilities and service delivery. Quality Assurance: Develop and implement quality assurance processes to assess call quality, ensuring that representatives adhere to best practices and provide accurate information to clients. Customer Experience: Act as an escalation point for complex customer inquiries, resolving issues promptly and ensuring client satisfaction. Reporting and Analysis: Generate reports on team performance metrics, customer feedback, and operational efficiency, utilizing data to identify areas for improvement. Collaboration: Work closely with cross-functional teams, including training, compliance, and product management, to enhance service offerings and address client needs. Continuous Improvement: Identify and recommend process improvements to enhance operational efficiency and client satisfaction within the Treasury Services department.

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,and the community as a whole. We have a rich and storied history. Colibri is one of the pioneers of online professional education,introducing some of the first web-based professional education courses in 2001. Today, the company'sfamily of brands are the leading online professional education platforms in their respective end-markets.We proudly serve >1 million customers annually and employ more than 1,500 mission-alignedprofessionals. To learn more, please visit: ******************** Position Overview: As a Customer Service Supervisor, you'll play a vital role in enabling first call resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, you'll lead and mentor a team to handle a broad range of customer service call types such as processing extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. It's an opportunity to showcase your customer experience expertise and assist us in creating customers for life!What You'll Do: Lead, support, encourage, train, and mentor a team of customer service representatives to deliver a high standard of service. Uphold Customer Service performance targets by monitoring team member progress and providing regular feedback, helping team develop necessary skills and competencies. Assist in the development and implementation of Customer Service procedures, policies, and standards. Work alongside the team, providing technical support and fast-paced critical thinking to anticipate our customer's current and future needs. Serve as an escalation point to review, advise, and respond to student issues, further escalating to department managers as needed. Analyze customer service processes, identifying areas for improvement. Identify ways to enhance efficiency, reduce response times, and improve customer satisfaction. What You'll Need to be Successsful: High school diploma or equivalent 2+ years or more of supervising experience that is specific to manage Customer Service call center teams. Proficiency in Microsoft Office Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone Excellent interpersonal, written, and oral communication skills Strong work ethic and self-motivation with a commitment to succeed both individually and as a team. Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously. Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. Responsible for setting priorities and coordinating activities that align with set objectives and goals. Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. Monitors issues and ensures that Service Level Agreements are met. Identifies key issues and areas for improvement to streamline or implement new recommended procedures. Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. Communicates and collaborates with management effectively to provide and analyze metrics and reports. Minimum Qualifications Bachelor's Degree preferred or equivalent relevant experience. 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. Other Job Specific Skills Excellent written and verbal communication skills. Strong leadership and customer service skills. Ability to organize and supervise staff for maximum efficiency. Advanced problem solving and interpersonal skills. Strong customer service approach. Ability to build, coach and mentor effective teams. Ability to maintain consistent progress towards set priorities. Dedicated focus on accuracy and attention to detail. Ability to remain calm and courteous towards customers, staff, and management in periods of stress. Ability to develop and maintain good working relationships with all customers and co-workers.

Transfer Nurse (RN), Transfer Center Job Type: Full-time | Nights (7a-7p) Who We Are: Access Point is a leading provider of healthcare-focused call center and telehealth solutions and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. As we work to support physicians, health systems, ACOs, FQHCs, municipalities and healthcare technology firms, our goal is to put the patient at the center of care and deliver exceptional service and value. We interact with more than two million patients annually, and our unique combination of both clinical and non-clinical services allows us to deliver the right resource at the right time to improve the patient's medical journey and experience. Access Point's offerings are available nationwide to help improve the health and well-being of the populations we serve. People are our passion and purpose. Where We Are: Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Advancement opportunities with responsive, supportive leadership Continuing education opportunities And much more… Position Summary: The Telephonic - Access Point Behavior Health Transfer Center Supervisor- Nurse (RN/LPN) is responsible for Access Point Behavior Health Transfer Center team members ensuring they are providing the highest level of customer service to callers. The Supervisor will use the appropriate procedures, tools, and resources to assist with call volume or managing inbound cases. The Supervisor will use the appro-priate procedures, tools, and equipment to support, training, and coach the staff as needed. Telephonic - Access Point Behavior Health Transfer Center Supervisor- Nurse (RN/LPN) plays a major part in acting as a liaison between internal and external customers by providing best customer service and advocate patient centric care by assisting with timely transfers. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. • Oversee all aspects of department activities on daily basis by giving direction to Team leads and be the liaison between leadership and frontline staff advocating for consistency and standardization of the processes. • Provide ongoing efficient communication to the staff by being an extension of the Manager. • Stays up to date with all departmental procedures, protocols, and communications to ensure ad-herence of appropriate process for final referral resolution. • Motivate and encourage agents through positive communication and feedback. • Monitor department performance objectives, meet standards, and ensure customer satisfaction goals are met. • Trains and educates transfer center staff on standard protocols and customer service best practice. • Collaborate and monitor while working with education team to prepare and deliver new and ongoing training for staff using the most up-to-date information. • Act as a resource for all team members including: Clerks, Coordinators (RN, LPN, Paramedic, EMTs, Social workers, and Non- Clinical). • Monitor queue(s)and track inbound/outbound calls. Keep staff aware of inbound/outbound calls, calls waiting, abandonment rate, etc. through the shift. Provide coverage as needed by holding self and staff accountable in their roles. • Collaborate with Work Force Management by managing productivity goals set by the department by holding staff accountable during their shifts with the breaks, meal breaks etc. • Responsible for resolving problems and complaints in real time. Assist with escalated calls as needed. • Hold staff accountable with the ongoing education being offered and delivered with most up-to-date information. • Identify frequently encountered problems/questions/solutions and work with appropriate person-nel to provide best service. • Meets with staff on bi-weekly/monthly basis to provide ongoing feedback focusing on KPI and overall performance goals for department and individuals. • Assist Manager/ Director with employee annual performance review by giving consistent feed-back about individual staff. • Work to consistently have tools and aides for employees that are accessible, accurate and cur-rent to ensure that Access Point Behavior Health Transfer Center staff receive the appropriate support and training to apply the best skills and knowledge on the job. • Continually enhance knowledge and awareness of industry standards, trends, and best practices to strengthen organizational knowledge and the Access Point Behavior Health Transfer Center. • Create and maintain files on each designated employee as they relate to attendance, production, and reviews. • Assist manager/director by conducting candidate interviews, offering input into the hiring deci-sion. • Maintain departments policies and procedures, reviewing and updating as needed. • Actively participate in special projects as needed and be change agent for new processes and tools to the team. • Continuously monitor department processes and recommend to management new and innovative ideas for service improvement. • Competent in the application of Medical Necessity criteria. • Educates nurses, physicians, and ancillary staff in level of care and admission/transfer issues/ opportunities. • Through effective and professional communication, acts as a liaison between and with physi-cians, patient / family, hospital staff and patient care areas, outside agencies to promote effi-cient patient flow. • Demonstrates knowledge of regulatory requirements, EMTALA, Lifepoint Health Ethics and Compliance policies and quality initiatives. Monitors team-compliance and implements process changes to ensure compliance to such regulations and quality initiatives as they relate to the provision of Access Point Behavior Health Transfer Center. • Tracks and trends barriers to patient flow, makes recommendations and develops action plans to improve processes and systems. • Engages in departmental “team” approach to ensure all elements are communicated (both written and verbal) to facilitate patient transfer and/or throughput. • Adheres to established protocol, procedure, and standard of care, escalates issues through the established Chain of Command in a timely manner. • Must be able to multitask by attentively listen and simultaneously type 38-40 wpm. • Must meet Internet speed requirements: Upload 50 or more; Download 100 or more. • Must have clear understanding about the Access Point Behavior Health Transfer Center Key per-formance indicators and be a part of the Access Point Vision to reach the goals. • Telephonic - Access Point Behavior Health Transfer Center Supervisor- Nurse (RN/LPN) will consistently work in rapid change environment. ADDITIONAL INFORMATION: • Reports to: Access Point Behavior Heath Transfer Center Manager and / or Director • Nature of Supervision Received: Minimal; individual proceeds on his / her own, in com-pliance with policies, procedures and practicing as prescribed by immediate supervisor. • Positions Supervised: Access Point Behavior Health team members • Interactions with: External and Internal Customers KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: Graduate of an accredited school/college; Bachelor's degree preferred. Experience: • Three years of related clinical experience in an acute care setting (ED or Critical Care Preferred); Behavior Health experience is preferred • Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotia-tion, conflict resolution, proactive decision making. • Ability to establish and maintain collaborative and effective working relationships. • Ability to communicate effectively in oral, written, and electronic formats. Required License/Registration/Certification: • Current Nurse (RN/LPN/LVN) licensure in State of Residence. Required Compact License • Must maintain current nursing licensure by completing applications for renewal in a timely manner and by complying with all requirements for continuing education. No nurse will be scheduled to work any shift if their nursing license has expired. It is the nurse's responsibility to ensure that the Manager of the Access Point Behavior Health Transfer Center Operations is notified immediately if their license status changes. Failure to comply with this requirement will result in termination of employment. • Maintain current nursing skills and knowledge base by attendance at workshops and seminars, completion of mandatory continuing education, reading of professional journals, publications, and participation in professional organizations. SKILLS AND ABILITIES: Statistical Mathematical Skills -- Ability to work with mathematical and algebraic concepts such as prob-ability, statistical inference, and forecasting. Ability to apply and analyze concepts such as fractions, percentages, ratios, and proportions to practical situations. Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Complex Communication -- Frequently communicates complex information and interacts with manage-ment. Can present, resolve, and address delicate situations. Can motive and persuade others. Varied Business Problems --Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent, and practices. Department Specific -- Decisions impact the management and operations within a department. May con-tribute to business, and operational decisions that affect the department. Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Project Planning/Organization -- Handle multiple projects simultaneously including task delegation, pro-ject oversight, and resource allocation. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for ex-tended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body re-quired for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Noise level in the work environment is typical for an office and/or hospital environment. No travel required. EEOC Statement “Life Point is an Equal Opportunity Employer. Life Point is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

: Are you looking for a flexible, work\-from\-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you'll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you! Responsibilities : Handle inbound and outbound calls to support customers of various clients Provide excellent customer service, addressing questions and concerns Accurately enter information into our database Follow up with customers as needed to ensure satisfaction Meet and exceed performance metrics to qualify for advancement opportunities Requirements High school diploma or equivalent Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills (Microsoft Office proficiency) Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work): Windows 11 OS Minimum 16 GB RAM (desktop or laptop) No Chromebooks or Apple computers Dual monitors (not needed at time of application) Noise\-canceling USB headset (not needed at time of application) Hardwired internet connection (not needed at time of application) Benefits Work from the comfort of your home Starting pay of $12\-$15\/hour (with increase opportunities) Opportunities for advancement based on performance Supportive team environment "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"654473763","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"Salary","uitype":1,"value":"$24,000\- $32,000"},{"field Label":"Work Experience","uitype":2,"value":"0\-1 year"},{"field Label":"City","uitype":1,"value":"Tulsa"},{"field Label":"State\/Province","uitype":1,"value":"Oklahoma"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"74107"}],"header Name":"Customer Service 1","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00185003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********05486026","FontSize":"12","google IndexUrl":"https:\/\/alonjaenterprisesllc.zohorecruit.com\/recruit\/ViewJob.na?digest=UMHDb4jwB4bdQzOAs7s2R1Hf7IW6fQCX.gFHlJFB0x8\-&embedsource=Google","location":"Tulsa","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"7rcah2fd2d6a1ed9b4db180b111d1d108ac67"}