Call director demographics and statistics in the US
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Call director demographics by:
Call director gender statistics
69.0% of call directors are women and 31.0% of call directors are men.
- Female, 69.0%
- Male, 31.0%
Call director gender ratio
| Gender | Percentages |
|---|---|
| Female | 69.0% |
| Male | 31.0% |
Call director gender pay gap
Women earn 90¢ for every $1 earned by men
Male income
$82,436
Female income
$74,231
Call director gender ratio over time
This data breaks down the percentage of men and women in call director positions over time. Currently, 69.0% of call directors are female.
Call director gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 36.37% | 63.63% |
| 2011 | 36.70% | 63.30% |
| 2012 | 36.29% | 63.71% |
| 2013 | 36.94% | 63.06% |
| 2014 | 35.83% | 64.17% |
| 2015 | 35.63% | 64.37% |
| 2016 | 35.21% | 64.79% |
| 2017 | 34.47% | 65.53% |
| 2018 | 34.31% | 65.69% |
| 2019 | 32.24% | 67.76% |
| 2020 | 32.21% | 67.79% |
| 2021 | 31.04% | 68.96% |
Call director related jobs gender ratio
We compared call directors with similar job titles to see how gender ratios vary. As you can see, pipeline superintendent and agronomy research manager have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Community Health Nursing Director | 7% | 93% |
| Early Childhood Services Coordinator | 7% | 93% |
| Tourist Home Keeper | 8% | 92% |
| Call Director | 31% | 69% |
| Station Superintendent | 98% | 2% |
| Agronomy Research Manager | 98% | 2% |
| Pipeline Superintendent | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Call director demographics by race
The most common ethnicity among call directors is White, which makes up 66.0% of all call directors. Comparatively, 13.1% of call directors are Hispanic or Latino and 7.8% of call directors are Black or African American.
- White, 66.0%
- Hispanic or Latino, 13.1%
- Black or African American, 7.8%
- Asian, 7.8%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.6%
Call director race
| Call director race | Percentages |
|---|---|
| White | 66.0% |
| Hispanic or Latino | 13.1% |
| Black or African American | 7.8% |
| Asian | 7.8% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.6% |
Call director race and ethnicity over time
See how call director racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Call director race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 74.14% | 7.63% | 5.44% | 10.64% |
| 2011 | 74.36% | 7.70% | 5.40% | 10.28% |
| 2012 | 73.47% | 7.70% | 5.71% | 10.83% |
| 2013 | 73.40% | 7.39% | 6.19% | 10.73% |
| 2014 | 72.51% | 7.63% | 6.25% | 11.21% |
| 2015 | 71.90% | 7.79% | 6.50% | 11.39% |
| 2016 | 71.89% | 7.56% | 6.52% | 11.40% |
| 2017 | 70.97% | 7.58% | 7.11% | 11.72% |
| 2018 | 71.02% | 7.44% | 7.06% | 11.81% |
| 2019 | 70.46% | 7.34% | 6.99% | 12.50% |
| 2020 | 67.91% | 7.51% | 7.25% | 12.64% |
| 2021 | 65.96% | 7.80% | 7.77% | 13.10% |
Call director wage gap by race
According to our data, asian call directors have the highest average salary compared to other ethnicities. Black or african american call directors have the lowest average salary at $77,069.
| Ethnicity | Salary |
|---|---|
| Unknown | $80,961 |
| White | $82,462 |
| Black or African American | $77,069 |
| Asian | $92,189 |
| Hispanic or Latino | $80,260 |
Average call director age
See how the average age of call directors varies based on ethnicity and gender.
Male
Female
Call director age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 49 | 48 |
| Unknown | 46 | 44 |
| Asian | 43 | 42 |
| Hispanic or Latino | 44 | 43 |
| White | 48 | 47 |
| American Indian and Alaska Native | 48 | 49 |
Call director age breakdown
The average age of call directors is 40+ years years old, representing 71% of the call director population.
Call director age breakdown
| Call Director Years | Percentages |
|---|---|
| 40+ years | 71% |
| 30-40 years | 24% |
| 20-30 years | 5% |
Call director educational attainment
The most common degree for call directors is high school diploma, with 32% of call directors earning that degree. The second and third most common degree levels are bachelor's degree degree at 30% and bachelor's degree degree at 20%.
- High School Diploma, 32%
- Bachelor's, 30%
- Associate, 20%
- Diploma, 9%
- Other Degrees, 9%
Call directors by degree level
| Call director degree | Percentages |
|---|---|
| High School Diploma | 32% |
| Bachelor's | 30% |
| Associate | 20% |
| Diploma | 9% |
| Other Degrees | 9% |
Call director jobs you might like
Call director wage gap by degree level
According to the data, call directors with a Doctorate degree earn more than those without, at $111,544 annually. With a Master's degree, call directors earn a median annual income of $104,306 compared to $90,777 for call directors with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $104,306 |
| High School Diploma or Less | $67,901 |
| Bachelor's Degree | $90,777 |
| Doctorate Degree | $111,544 |
| Some College/ Associate Degree | $72,134 |
Call director employment statistics
Most call directors work for a private in the professional industry.
Company size where call directors work
Below, you can see the size of companies where call directors work.
Call director jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 10% |
| 50 - 100 employees | 6% |
| 100 - 500 employees | 19% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 28% |
Call director jobs by company type
Employees with the call director job title have their preferences when it comes to working for a company. For instance, most call directors prefer to work at private companies over public companies.
Call director jobs by sector
| Company type | Percentages |
|---|---|
| Education | 7% |
| Public | 32% |
| Private | 61% |
| Government | 1% |
Call director jobs by industry
The most common industries for call directors are professional, technology and health care.
Call director industry statistics
| Industry | Percentages |
|---|---|
| Professional | 20% |
| Technology | 12% |
| Health Care | 11% |
| Fortune 500 | 11% |
| Manufacturing | 7% |
| Insurance | 7% |
| Transportation | 6% |
| Education | 6% |
| Hospitality | 5% |
| Non Profits | 4% |
| Finance | 2% |
| Automotive | 2% |
| Retail | 2% |
| Telecommunication | 2% |
| Government | 1% |
| Internet | 1% |
| Real Estate | 1% |
Call director turnover and employment statistics
Call director unemployment rate over time
The unemployment rate for call directors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Call director unemployment rate by year
| Year | Call director unemployment rate |
|---|---|
| 2010 | 4.97% |
| 2011 | 4.42% |
| 2012 | 3.85% |
| 2013 | 3.27% |
| 2014 | 2.84% |
| 2015 | 2.50% |
| 2016 | 2.36% |
| 2017 | 2.12% |
| 2018 | 2.02% |
| 2019 | 1.92% |
| 2020 | 3.30% |
| 2021 | 3.33% |
Average call director tenure
The average call director stays at their job for 1-2 years, based on the 531 call directors resumes in Zippia's database.
Call director tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 44% |
| 1-2 years | 38% |
| 3-4 years | 6% |
| 5-7 years | 7% |
| 8-10 years | 4% |
| 11+ years | 2% |
Call director LGBT ratio compared to similar jobs
Review the percent of call directors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Construction Management Assistant | 4.08% | 88,241 |
| Mutuel Department Manager | 8.19% | 31,038 |
| Funeral Service Practitioner/Embalmer | 9.30% | 21,355 |
| Call Director | 9.67% | - |
| Property Management Assistant | 11.54% | 69,316 |
| Therapy Program Manager | 11.66% | 119,197 |
| Community Service Organization Director | 14.16% | 16,843 |
Similar call director jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Construction Management Assistant | 4.08% | 88,241 |
| Mutuel Department Manager | 8.19% | 31,038 |
| Funeral Service Practitioner/Embalmer | 9.30% | 21,355 |
| Property Management Assistant | 11.54% | 69,316 |
| Therapy Program Manager | 11.66% | 119,197 |
| Community Service Organization Director | 14.16% | 16,843 |
Foreign languages spoken by call directors
The most common foreign language among call directors is Spanish at 54.2%. The second-most popular foreign language spoken is French at 12.5% and Portuguese is the third-most popular at 8.3%.
- Spanish, 54.2%
- French, 12.5%
- Portuguese, 8.3%
- German, 8.3%
- Chinese, 4.2%
- Other, 12.5%
Call director languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 54.2% |
| French | 12.5% |
| Portuguese | 8.3% |
| German | 8.3% |
| Chinese | 4.2% |
| Other | 12.5% |