What is a Call Out Operator?
There is more than meets the eye when it comes to being a call out operator. For example, did you know that they make an average of $15.74 an hour? That's $32,733 a year! Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
What Does a Call Out Operator Do
There are certain skills that many call out operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.
How To Become a Call Out Operator
If you're interested in becoming a call out operator, one of the first things to consider is how much education you need. We've determined that 30.3% of call out operators have a bachelor's degree. In terms of higher education levels, we found that 3.4% of call out operators have master's degrees. Even though some call out operators have a college degree, it's possible to become one with only a high school degree or GED.
Call Out Operator Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a call out operator can determine their career goals through the career progression. For example, they could start out with a role such as waitress, progress to a title such as teacher and then eventually end up with the title general manager.
Top Careers Before Call Out Operator
Top Careers After Call Out Operator
Average Salary for a Call Out Operator
What Am I Worth?
Roles and Types of Call Out Operator
There are several types of call out operator, including:
Operators often spend their time checking in on equipment and making sure it's properly working. Every problem that is detected, you'll often call upon an operators to come and save the day. They're essentially the superhero in an office setting.
In most cases, operators work full-time, normal hours. But when a client needs help, you'll need to be available. which means that sometimes duty calls at night or on the weekends.
- Average Salary: $37,928
- Degree: High School Diploma
Call Center Representative
Call center representatives are there to answer questions and address concerns. Sometimes, they make cold calls to tell you about a certain product or service their company is selling. Generally, the cold calls follow a script. So you don't have to worry about improvising while you're on the phone.
Since most of what you'll be saying is scripted, you only need a high school diploma to get the job. Basically, as long as you can dial the number and say, "Hello," you'll be in good shape.
- Average Salary: $31,549
- Degree: High School Diploma
Being a telecommunication professional generally, your main task is to answer and direct incoming telephone calls for a company or organization. While answering a telephone call, you may evaluate and identify its nature, provide any telephone assistance, and direct the call to the requested person or department. As a switchboard operator, your other main tasks are keeping a log of calls, updating the company's internal directory, working with front desk personnel, and general administrative duties.
The minimum requirement to become a switchboard operator is a high school diploma or equivalent qualification. However, attaining a course for switchboard operator or receptionist and experience with customer service or a call center may help raise you to potential employers. To be successful, you must possess excellent telecommunications skills and a solid ability to operate a telephone switchboard.
Being a switchboard operator, you may work in the company's contact or call center, offices, public or private businesses, hospitals, schools, and other professional practices. You may work full-time, part-time, or in flexible shifts. Working as a switchboard operator, you may take advantage of a range of career development opportunities. As you gain experience, you may become an administrative assistant or secretary.
- Average Salary: $31,281
- Degree: High School Diploma
States With The Most Call Out Operator Jobs
Number Of Call Out Operator Jobs By State
|Rank||State||Number of Jobs||Average Salary|
Call Out Operator Education
Call Out Operator Majors
Call Out Operator Degrees
High School Diploma
Top Skills For a Call Out Operator
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.5% of call out operators listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.
Choose From 10+ Customizable Call Out Operator Resume templates
Zippia allows you to choose from different easy-to-use Call Out Operator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Call Out Operator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Call Out Operator Demographics
Call Out Operator Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among call out operators, 68.5% of them are women, while 31.5% are men.
- The most common race/ethnicity among call out operators is White, which makes up 60.0% of all call out operators.
- The most common foreign language among call out operators is Spanish at 59.4%.
Online Courses For Call Out Operator That You May Like
1. Introduction to Hardware and Operating Systems
If you're ready to enter the world of Information Technology (IT), you need job-ready skills. This course enables you to develop the skills to work with computer hardware and operating systems, and is your first step to prepare for all types of tech related careers that require IT Fundamental skills. First, learn about the essential software brain of a computer—its operating system software when you explore Microsoft Windows. Next, discover internal key hardware computer components, including...See More on Coursera
2. Operations and Patient Safety for Healthcare IT Staff
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...See More on Coursera
3. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...See More on Coursera
How Do Call Out Operator Rate Their Jobs?
Top Call Out Operator Employers
Most Common Employers For Call Out Operator
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|2||Eastern Connecticut State University||$40,083||$19.27||2|
|3||United Natural Foods||$39,536||$19.01||2|
|9||Wyndham Hotels & Resorts||$34,935||$16.80||2|