There is more than meets the eye when it comes to being a call out operator. For example, did you know that they make an average of $15.74 an hour? That's $32,733 a year! Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Call Out Operator Do

There are certain skills that many call out operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

How To Become a Call Out Operator

If you're interested in becoming a call out operator, one of the first things to consider is how much education you need. We've determined that 30.3% of call out operators have a bachelor's degree. In terms of higher education levels, we found that 3.4% of call out operators have master's degrees. Even though some call out operators have a college degree, it's possible to become one with only a high school degree or GED.

Call Out Operator Career Paths

Average Salary for a Call Out Operator

Call Out Operators in America make an average salary of $32,733 per year or $16 per hour. The top 10 percent makes over $40,000 per year, while the bottom 10 percent under $26,000 per year.
Average Call Out Operator Salary
$32,733 Yearly
$15.74 hourly

What Am I Worth?


Roles and Types of Call Out Operator

There are several types of call out operator, including:



As an operator, it's your job to know how specific equipment or machines work. You should know how to install and repair certain machinery as well as knowing how to use tools to help with the manufacturing process.

Operators often spend their time checking in on equipment and making sure it's properly working. Every problem that is detected, you'll often call upon an operators to come and save the day. They're essentially the superhero in an office setting.

In most cases, operators work full-time, normal hours. But when a client needs help, you'll need to be available. which means that sometimes duty calls at night or on the weekends.
  • Average Salary: $37,928
  • Degree: High School Diploma

Call Center Representative


Some people enjoy working at call centers. You can just tell from the service you receive on the phone. They geniunely seem happy to be chatting with you. But call center representatives aren't just there to chat. So what do they actually do?

Call center representatives are there to answer questions and address concerns. Sometimes, they make cold calls to tell you about a certain product or service their company is selling. Generally, the cold calls follow a script. So you don't have to worry about improvising while you're on the phone.

Since most of what you'll be saying is scripted, you only need a high school diploma to get the job. Basically, as long as you can dial the number and say, "Hello," you'll be in good shape.

  • Average Salary: $31,549
  • Degree: High School Diploma

Switchboard Operator


If you've got strong communication skills and enjoy speaking on the telephone, you're best suited for the switchboard operator job. Starting a job as a switchboard operator is an excellent way to begin a career in office administration, secretarial work, or customer service. Being a switchboard operator, you'll be the first point of contact between a company and the outside world. Your core duty is to ensure the incoming telephone calls are transferred, directed to the appropriate person or department.

Being a telecommunication professional generally, your main task is to answer and direct incoming telephone calls for a company or organization. While answering a telephone call, you may evaluate and identify its nature, provide any telephone assistance, and direct the call to the requested person or department. As a switchboard operator, your other main tasks are keeping a log of calls, updating the company's internal directory, working with front desk personnel, and general administrative duties.

The minimum requirement to become a switchboard operator is a high school diploma or equivalent qualification. However, attaining a course for switchboard operator or receptionist and experience with customer service or a call center may help raise you to potential employers. To be successful, you must possess excellent telecommunications skills and a solid ability to operate a telephone switchboard.

Being a switchboard operator, you may work in the company's contact or call center, offices, public or private businesses, hospitals, schools, and other professional practices. You may work full-time, part-time, or in flexible shifts. Working as a switchboard operator, you may take advantage of a range of career development opportunities. As you gain experience, you may become an administrative assistant or secretary.
  • Average Salary: $31,281
  • Degree: High School Diploma

States With The Most Call Out Operator Jobs

Number Of Call Out Operator Jobs By State

RankStateNumber of JobsAverage Salary
3New Jersey922$32,903
14North Carolina446$25,632
23South Carolina259$28,736
24North Dakota255$29,374
28South Dakota239$32,021
30New Mexico197$32,998
31Rhode Island192$39,010
33New York147$36,737
47New Hampshire27$39,618
50West Virginia3$33,631

Call Out Operator Education

Call Out Operator Majors

17.9 %

Call Out Operator Degrees

High School Diploma

33.7 %


30.3 %


22.1 %

Top Skills For a Call Out Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.5% of call out operators listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Call Out Operator Resume templates

Zippia allows you to choose from different easy-to-use Call Out Operator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Call Out Operator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Call Out Operator Demographics

Call Out Operator Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among call out operators, 68.5% of them are women, while 31.5% are men.

  • The most common race/ethnicity among call out operators is White, which makes up 60.0% of all call out operators.

  • The most common foreign language among call out operators is Spanish at 59.4%.

Online Courses For Call Out Operator That You May Like

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2. Operations and Patient Safety for Healthcare IT Staff


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3. Customer Service Fundamentals


There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

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Top Call Out Operator Employers

Most Common Employers For Call Out Operator

RankCompanyAverage SalaryHourly RateJob Openings
2Eastern Connecticut State University$40,083$19.272
3United Natural Foods$39,536$19.012
5Verizon Communications$38,374$18.4514
8Kelly-Moore Paints$35,362$17.003
9Wyndham Hotels & Resorts$34,935$16.802