Call out operator demographics and statistics in the US
Call out operator demographics research summary. Zippia estimates call out operator demographics and statistics in the United States by using a database of 30 million profiles. Our call out operator estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about call out operators after extensive research and analysis:
- There are over 10,875 call out operators currently employed in the United States.
- 68.5% of all call out operators are women, while 31.5% are men.
- The average call out operator age is 53 years old.
- The most common ethnicity of call out operators is White (60.0%), followed by Hispanic or Latino (17.5%), Black or African American (14.4%) and Unknown (3.6%).
- In 2022, women earned 99% of what men earned.
- 19% of all call out operators are LGBT.
- Call out operators are 67% more likely to work at private companies in comparison to public companies.
On this page
Call out operator demographics by:
Call out operator gender statistics
68.5% of call out operators are women and 31.5% of call out operators are men.
- Female, 68.5%
- Male, 31.5%
Call out operator gender ratio
| Gender | Percentages |
|---|---|
| Female | 68.5% |
| Male | 31.5% |
Call out operator gender pay gap
Women earn 99¢ for every $1 earned by men
Male income
$33,507
Female income
$33,080
Call out operator gender ratio over time
This data breaks down the percentage of men and women in call out operator positions over time. Currently, 68.5% of call out operators are female.
Call out operator gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 34.96% | 65.04% |
| 2011 | 36.90% | 63.10% |
| 2012 | 35.18% | 64.82% |
| 2013 | 38.98% | 61.02% |
| 2014 | 35.34% | 64.66% |
| 2015 | 38.32% | 61.68% |
| 2016 | 41.63% | 58.37% |
| 2017 | 36.14% | 63.86% |
| 2018 | 34.96% | 65.04% |
| 2019 | 47.37% | 52.63% |
| 2020 | 49.53% | 50.47% |
| 2021 | 31.45% | 68.55% |
Call out operator related jobs gender ratio
We compared call out operators with similar job titles to see how gender ratios vary. As you can see, tandem operator and feeder switchboard operator have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Switchboard Operator, Receptionist | 6% | 94% |
| Complaint Operator | 9% | 91% |
| Switchboard Operator | 13% | 87% |
| Call Out Operator | 31% | 69% |
| Interceptor Operator | 77% | 23% |
| Feeder Switchboard Operator | 83% | 17% |
| Tandem Operator | 90% | 10% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Call out operator demographics by race
The most common ethnicity among call out operators is White, which makes up 60.0% of all call out operators. Comparatively, 17.5% of call out operators are Hispanic or Latino and 14.4% of call out operators are Black or African American.
- White, 60.0%
- Hispanic or Latino, 17.5%
- Black or African American, 14.4%
- Unknown, 3.6%
- Asian, 3.2%
- American Indian and Alaska Native, 1.3%
Call out operator race
| Call out operator race | Percentages |
|---|---|
| White | 60.0% |
| Hispanic or Latino | 17.5% |
| Black or African American | 14.4% |
| Unknown | 3.6% |
| Asian | 3.2% |
| American Indian and Alaska Native | 1.3% |
Call out operator race and ethnicity over time
See how call out operator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Call out operator race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 65.28% | 13.12% | 2.27% | 17.24% |
| 2011 | 61.80% | 13.35% | 4.83% | 17.89% |
| 2012 | 61.25% | 16.78% | 2.43% | 15.23% |
| 2013 | 63.03% | 15.67% | 1.90% | 17.01% |
| 2014 | 61.68% | 12.96% | 3.12% | 18.74% |
| 2015 | 61.20% | 14.49% | 4.77% | 17.21% |
| 2016 | 58.70% | 14.15% | 3.28% | 20.38% |
| 2017 | 63.36% | 16.34% | 2.89% | 13.01% |
| 2018 | 64.19% | 13.57% | 3.20% | 16.21% |
| 2019 | 58.29% | 17.44% | 4.06% | 16.53% |
| 2020 | 53.41% | 15.38% | 3.08% | 20.50% |
| 2021 | 60.03% | 14.45% | 3.20% | 17.49% |
Call out operator wage gap by race
According to our data, hispanic or latino call out operators have the highest average salary compared to other ethnicities. Black or african american call out operators have the lowest average salary at $33,031.
| Ethnicity | Salary |
|---|---|
| Unknown | $33,340 |
| White | $33,516 |
| Black or African American | $33,031 |
| Asian | $33,598 |
| Hispanic or Latino | $34,057 |
Average call out operator age
See how the average age of call out operators varies based on ethnicity and gender.
Male
Female
Call out operator age by race and gender
| Race | Male age | Female age |
|---|---|---|
| White | 59 | |
| Black or African American | 53 | |
| Hispanic or Latino | 51 |
Call out operator age breakdown
The average age of call out operators is 40+ years years old, representing 82% of the call out operator population.
Call out operator age breakdown
| Call Out Operator Years | Percentages |
|---|---|
| 40+ years | 82% |
| 30-40 years | 12% |
| 20-30 years | 6% |
Call out operator educational attainment
The most common degree for call out operators is high school diploma, with 34% of call out operators earning that degree. The second and third most common degree levels are bachelor's degree degree at 30% and bachelor's degree degree at 22%.
- High School Diploma, 34%
- Bachelor's, 30%
- Associate, 22%
- Diploma, 5%
- Other Degrees, 9%
Call out operators by degree level
| Call out operator degree | Percentages |
|---|---|
| High School Diploma | 34% |
| Bachelor's | 30% |
| Associate | 22% |
| Diploma | 5% |
| Other Degrees | 9% |
Call out operator jobs you might like
Call out operator employment statistics
Most call out operators work for a private in the professional industry.
Company size where call out operators work
Below, you can see the size of companies where call out operators work.
Call out operator jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 7% |
| 50 - 100 employees | 15% |
| 100 - 500 employees | 19% |
| 500 - 1,000 employees | 13% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 20% |
Call out operator jobs by company type
Employees with the call out operator job title have their preferences when it comes to working for a company. For instance, most call out operators prefer to work at private companies over public companies.
Call out operator jobs by sector
| Company type | Percentages |
|---|---|
| Education | 6% |
| Public | 22% |
| Private | 67% |
| Government | 6% |
Call out operator jobs by industry
The most common industries for call out operators are professional, health care and retail.
Call out operator industry statistics
| Industry | Percentages |
|---|---|
| Professional | 17% |
| Health Care | 12% |
| Fortune 500 | 8% |
| Telecommunication | 7% |
| Retail | 7% |
| Technology | 7% |
| Media | 5% |
| Government | 5% |
| Manufacturing | 5% |
| Finance | 5% |
| Education | 5% |
| Hospitality | 3% |
| Non Profits | 3% |
| Utilities | 2% |
| Construction | 2% |
| Start-up | 2% |
| Insurance | 2% |
| Internet | 1% |
| Automotive | 1% |
| Real Estate | 1% |
Call out operator turnover and employment statistics
Call out operator unemployment rate over time
The unemployment rate for call out operators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Call out operator unemployment rate by year
| Year | Call out operator unemployment rate |
|---|---|
| 2010 | 9.91% |
| 2011 | 10.86% |
| 2012 | 9.07% |
| 2013 | 9.46% |
| 2014 | 8.20% |
| 2015 | 6.13% |
| 2016 | 5.22% |
| 2017 | 4.58% |
| 2018 | 4.44% |
| 2019 | 3.88% |
| 2020 | 4.57% |
| 2021 | 10.47% |
Average call out operator tenure
The average call out operator stays at their job for 1-2 years, based on the 649 call out operators resumes in Zippia's database.
Call out operator tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 44% |
| 1-2 years | 32% |
| 3-4 years | 10% |
| 5-7 years | 7% |
| 8-10 years | 3% |
| 11+ years | 4% |
Call out operator LGBT ratio compared to similar jobs
Review the percent of call out operators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Public Safety Dispatcher | 6.75% | 25,700 |
| Accounting Representative | 6.76% | 111,415 |
| Executive Office Assistant | 7.79% | 134,275 |
| Postal Clerk | 8.68% | 93,101 |
| Closing Coordinator | 9.31% | 19,203 |
| Change Number Operator | 10.75% | 28,325 |
| Call Out Operator | 19.13% | - |
Similar call out operator jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Public Safety Dispatcher | 6.75% | 25,700 |
| Accounting Representative | 6.76% | 111,415 |
| Executive Office Assistant | 7.79% | 134,275 |
| Postal Clerk | 8.68% | 93,101 |
| Closing Coordinator | 9.31% | 19,203 |
| Change Number Operator | 10.75% | 28,325 |
Foreign languages spoken by call out operators
The most common foreign language among call out operators is Spanish at 59.4%. The second-most popular foreign language spoken is Russian at 9.4% and Portuguese is the third-most popular at 6.3%.
- Spanish, 59.4%
- Russian, 9.4%
- Portuguese, 6.3%
- Ukrainian, 6.3%
- French, 6.3%
- Other, 12.3%
Call out operator languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 59.4% |
| Russian | 9.4% |
| Portuguese | 6.3% |
| Ukrainian | 6.3% |
| French | 6.3% |
| Other | 12.3% |
