Call person skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical call person skills. We ranked the top skills for call people based on the percentage of resumes they appeared on. For example, 53.2% of call person resumes contained phone calls as a skill. Continue reading to find out what skills a call person needs to be successful in the workplace.

7 call person skills for your resume and career

1. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how call people use phone calls:

Interacted with clients in a professional, confidential manner through phone calls and in person.
Averaged 30 telephone calls and 15 in person calls per day.

2. Front Desk

Here's how call people use front desk:

Front Desk Adminstrator Dubai, U.A.E.
Front Desk Security for Office building, involves roving property checking buildings for security purposes locking/unlocking areas as necessary.

3. Direct Calls

Direct calls are connections established with a previous customer or client, most likely a subscriber.

Here's how call people use direct calls:

Answer telephone, screen and direct calls *Take and relay messages *Greet persons entering organization *Monitor visitor access and maintain security awareness
Receive calls from providers to look up claims to report status and direct calls to correct adjusters and supervisors.

4. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how call people use telephone calls:

Directed office callers by answering telephone calls from customers; determined nature of business and directed callers to appropriate destination.
Created official documents for informative mailings to church officials and members while directing telephone calls to appropriate destinations.

5. Transferring Calls

Here's how call people use transferring calls:

Job duties included Customer Service, servicing/transferring calls, mailing out eligibility applications and in-house distribution of office materials and mail.
Managed high volume environment with responsibility for the implementation of answering incoming calls, transferring calls, and filing

6. Two-Way Radio

Here's how call people use two-way radio:

Answered two-way radio for Security and Campus Administration.
Operate alpha pager; fax machine, two-way radios and Internet text messaging.

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7. Multi

Here's how call people use multi:

Answered multi phone line and forwarded the call to correct person.

What skills help Call People find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of call person skills to add to your resume

The most important skills for a call person resume and required skills for a call person to have include:

Phone Calls
Front Desk
Direct Calls

Telephone Calls
Transferring Calls
Two-Way Radio

Multi

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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