TurboTax Online Customer Support Agent
Remote job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Customer Service Enrollment Specialist - Remote
Remote job
Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada
About the Opportunity
Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.
American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.
Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.
Why Candidates Love Working Here
A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.
Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.
Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.
Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.
Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.
Key Responsibilities
Meet with families virtually to help them select benefit programs that align with their goals.
Build trust, answer questions, and guide clients through enrollment.
Manage a personal book of business and maintain long-term relationships.
Collaborate with teammates and leadership committed to mutual success.
Ideal Candidate Profile
Self-motivated, positive, and eager to grow.
Excellent communicator - friendly, confident, and authentic.
Comfortable using Zoom and other online communication tools.
Must be a U.S. or Canadian citizen.
Passionate about helping others and building meaningful relationships.
No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.
Application Process
Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.
Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.
Customer Service Representative
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Remote Customer Service
Remote job
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)
Remote job
## **About the Role**
Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn
Remote Customer Service Representative - Product Testing
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Customs Trade Agent - 1st Shift
Remote job
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing regulations.
Work closely with other internal staff and departments to deliver high level of service to customers.
Process agency brokerage shipments.
Ensure all government and organizational policies are followed.
Performs other duties as assigned. Paid Training Provided.
Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.
HS Diploma or GED required. No industry experience required. No work experience required.
Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.
Must possess customer service skills, knowledgeable of Microsoft Suite, and is computer literate. Can function is a fast - paced working environment.
Preferred Qualifications: Currently offering an additional temporary $3.00 per hour pay premium during a surge in volume, subject to removal with 30 days' notice. Some openings will offer variable remote with some work from home opportunity and some in the office work. Those jobs with variable remote options will require onsite work for 5-6 months, or until dept. standards and metrics are met dependent on policy
Pay Transparency: Our diverse offerings support your career goals with benefits, specialized training, and advancement opportunities. Employee compensation acknowledges individual contributions, encourages performance, and fosters teamwork, with benefits available immediately.
Pay: $15.50/hr
Additional Details: Possible day shifts Mon - Fri 6am -2:30pm, Mon - Fri 8 am - 5pm, Tues - Sat 6am - 2:30pm or Mon =- Fri 7 am - 4:30pm
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
Remote Customer Service
Remote job
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Representative - Remote - 50k-60k/Year
Remote job
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Fully Remote Customer Service & Sales Rep
Remote job
Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage.
Why This Opportunity Stands Out:
Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
We're Looking For:
Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
988 Crisis Call Specialist
Remote job
Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes?
Who we are
Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities.
Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling.
If you want to join our team where community is at the heart of what we do, then you've come to the right place!
Job Summary:
Do you like to talk on the phone? Are you the person your family and friends turn to when they need support? Can you remain calm in stressful situations and empathize without judgement? If you can answer yes to these questions, the National Suicide Prevention Lifeline team needs your help!
With training in the following tasks, you will be able to serve your community members.
Triage incoming Lifeline calls and obtain caller information.
Conduct assessments and dispatch appropriate interventions when needed.
Deescalate callers in crisis over the phone.
Develop appropriate and realistic safety plans and complete appropriate follow up tasks.
Knowledge and familiarity with community resources
Complete documentation in an accurate and thorough manner.
Location: Remote* only after training and available to come into office when needed.
We are seeking a candidate who is able and willing to work varied shifts including evenings, weekends, holidays, and overnights. Overnights shifts offer a pay differential. *Remote work is available after completion of training.
Qualifications
High School diploma or equivalent
Ability to pass background check
Provide proof of auto liability insurance coverage per Western's policies
Montana Driver's License with a good driving record
1-year related work experience in human services, preferred
Benefits:
We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status.
Health Insurance - 3 options to choose from starting as low as $5 per pay period
Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability
Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account
Health savings account (HAS) with match or medical flexible spending account (FSA)
403(B) Retirement enrollment offered right away with an employer match offered after one year
Generous paid time off to take care of yourself and do the things you love
Accrued PTO starts immediately
Extended sick leave
9 paid holidays and 8 floating holidays
Loan forgiveness programs through PSLF or NHSC
Auto-ApplySenior Customer Service Specialist - International Bond & Marine Brokerage (Hybrid)
Remote job
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It's our promise to you.
Who we are
At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups.
Intact's Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.
The opportunity
We currently have an opportunity for a Senior Customer Service Specialist to join our International Bond & Marine Brokerage Ltd. team based in our Morristown, NJ office on a hybrid schedule. This position is responsible for fielding a high volume of broad scope customer service requests/inquiries from insureds and field staff. Responsible for coordinating the resolution of issues/problems raised by callers. Some of the Senior Customer Service Specialist responsibilities include but are not limited to:
* Fields both phone calls and written correspondence (including e-mail) from insureds and field office personnel.
* Responsible for the renewal of insurance policies.
* Invoice New and Renewal Business.
* Responds to Billing inquiries
* including in-depth analysis of balances
* preparation of payment/premium histories as needed
* Uses independent judgement to take appropriate action but will review defined guidelines to satisfactorily resolve issues, i.e., waive fees, amend installments, adjust minimum dues, etc.
* Interacts with customers and/ or agents for the collection of an account.
* Responsible for resolving and collecting past due receivables by initiating customer and agency contact.
* Provides Loss Runs, copies of policies, copies of billing documents as requested.
* Identify and analyze system problems impacting billing distinguishing between billing system issues or other systems with an impact to billing; create ticket or forward to appropriate area to address.
* Prepares and submits documentation for Surplus Lines Filings through Third Party
* Train/provide guidance to other team members in new functions/changes when requested.
* Assist in training of new hires.
The expertise you bring
* Bachelor's degree preferred.
* 3-5 years customer service experience required; 3-5 years P&C insurance background, Commercial and Specialty Lines preferred.
* Applied/Epic system experience a plus
* P&C producer license a plus
Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $50,000 - $62,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $56,000 - $65,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:
* Comprehensive medical, dental and vision insurance with no waiting period
* Competitive paid time off programs
* 401(k) savings and annual contributions of up to 12% of annual salary
* Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.
Why choose Intact
We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.
Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what's right to build an inclusive society.
Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.
Check out our Glassdoor reviews to see why people love working for Intact!
Our promise to you
Our Values are foundational to our success at Intact. You'll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.
In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can:
* Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
* Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
* Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.
About Intact
At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
#LI-DNP
Call Center Associate
Remote job
If you have experience in customer service, motivated by metrics and set goals, this is the opportunity for you! As an Inside Sales Representative for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services (no cold calling!).
With weekly and monthly bonuses our reps earn an average of $50,000-$70,000 yearly. Not only do we offer great benefits and incentives, but also a streamlined growth and development plan. In 2023, 22 of our reps were promoted to higher level positions!
We also offer work from home eligibility, company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement and more!
Responsibilities
* Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
* Identify customers unique home situations.
* Schedule appointments for our Sales Consultants to go out to price and sell the job.
* Communicate effectively, actively listen, and show empathy as the first point of contact with our customer.
* Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success.
Qualifications
* 1 year of customer service experience required.
* Call center experience a plus.
* Weekend availability required (we offer shift differential pay!).
* Excellent oral and written communication skills.
* Ability to work in a fast-paced environment while multitasking.
* Strong interpersonal skills, including empathetic listening and warm communication style.
* A drive to meet metrics and ability to accept constructive feedback.
Benefits
* Medical, Dental, and Vision Insurance
* Teammate Assistance Plan
* Tuition Reimbursement
* 401k with 50% match up to 6% of your annual pay
* Paid Time Off
* Company Paid Holidays
* Paid Volunteer Time
* And more!
Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
#ZR
Posted Salary Range
USD $50,000.00 - USD $70,000.00 /Yr.
Part-time, Call Specialist-Contact Center, Overnight
Remote job
Call Specialist
Part-Time / Overnight
211 Maine - Contact Center
Pay rate: $19.00/hour
The Opportunity Alliance is looking to hire a part-time Call Specialist to jump in and support the Contact Center/211 Maine in an overnight schedule.
211 Maine is a free, confidential information and referral service. Our Call Specialists receive calls, texts and emails from individuals seeking access to health and human services and guidance to help them connect with essential community services. In this role, our specialists are expected to provide quality customer service, empathetic care, and informed problem-solving skills for individuals in need. This position will also require complete, thorough and accurate documentation as required by the program with timeliness to meet program standards. Comfort with multiple platforms is crucial to the successful completion of training.
Schedule: PART-TIME, 24 hours. OVERNIGHT schedule.
211 Maine is a 24-hour program, flexibility is required.
Location: Office is based in South Portland, ME. Remote work may be an option to be discussed during an interview. Will be required to attend an on-site orientation and some on-site training may be required.
Qualifications:
High School Diploma or equivalent required. Associates Degree preferred.
Ability to obtain certification as an Information and Referral Specialist (CIRS) within 3 years.
Computer proficiency in Microsoft Office required. Strong working knowledge of computers and software programs required.
Previous experience (in a call center or providing Information & Referral) preferred
High degree of accuracy and attention to detail at all times and an ability to plan and utilize time in an efficient manner required.
Ability to take initiative required.
Excellent written and verbal communication skills required.
Must be able to successfully pass a criminal background, child protective service check & sex offender check.
Must not be on the state or federal suspension and disbarment list.
Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.
Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
Generous paid time off accrual
9 paid holidays per calendar year and up to 3 floating holidays per calendar year
Excellent medical benefits at very reasonable cost
Dental and Vision insurance options
Agency paid basic life insurance and STD & LTD disability insurances
403(b) retirement with a generous agency match (all employees are eligible)
Tuition Reimbursement - offered once per year through an application process
The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.
To learn more about our benefits please visit, ********************************************************
Who we are…
The Opportunity Alliance is “Helping People Reach for a Brighter Future”.
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
Mental Health & Wellness
Community Building
Family & Early Childhood Education
Economic Resources
____________________________________________________________
If you are viewing this posting on a third-party site, please visit our website at ********************************************************* to apply
.
Please submit a cover letter and resume along with your application.
Thank you!
Auto-ApplyRemote: Bilingual Call Center Lead Scheduling Specialist - Medical Practices (Orthodontic & Dental Marketing Agency)
Remote job
The New Patient Scheduling Specialist is critical in driving our success by consistently engaging with warm leads through calls, texts, and emails. Their primary responsibility is to schedule high-quality appointments on the practice's calendars, ensuring a seamless and world-class experience for all involved. Every interaction, whether outbound or inbound, is an opportunity to secure new orthodontic or dental patients. The ideal candidate possesses a strong "assume the sale" mentality, working diligently to meet and exceed goals while upholding the highest service and partner satisfaction standards.
RESPONSIBILITIES
Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments.
Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities.
Handle inbound calls from potential patients, providing information and addressing their needs.
Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking.
Adhere to a structured daily workflow with minimal supervision, ensuring all tasks are completed efficiently.
Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines.
Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates.
Schedule high-quality leads onto the practice's calendars, ensuring appointments are well-coordinated and aligned with the practice's availability.
Foster and maintain a professional and productive relationship with the primary contact for each assigned practice.
Report all set appointments at the end of each day to ensure accurate tracking and communication with the team.
Provide real-time feedback on any concerns or obstacles encountered with accounts, escalating to the appropriate department as needed.
Participate in daily team meetings, contributing insights and updates to improve team performance.
REQUIREMENTS
Experience: Proven experience in a high-volume outbound calling or sales role, preferably within healthcare.
Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport with potential patients and partners.
Bilingual (English/Spanish)
Organization: Strong organizational skills, with the ability to manage multiple tasks, leads, and pipelines simultaneously.
Self-motivation: Highly self-motivated and able to follow a structured daily workflow with minimal supervision.
Technical Proficiency: Proficient in using CRM systems, particularly HighLevel, and communication tools such as email, text messaging, and phone systems.
Detail-oriented: Meticulous attention to detail, ensuring accurate record-keeping and thorough follow-up on all leads.
Customer Service: A strong commitment to providing a world-class experience for partners and potential patients, focusing on exceeding expectations.
Problem-solving: Ability to identify and escalate concerns or blocks in the process, with a proactive approach to finding solutions.
Time Management: Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads daily.
Team Collaboration: Ability to work collaboratively with team members and other departments, participating in daily meetings and contributing to overall team success.
ABOUT HIP
At HIP, we don't have clients-we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren't just words on a slide; they're how we show up every day to make a difference for our partners, their teams, and their communities.
Bring Your Genius
What are you passionate about? What gets you in a flow state where work doesn't feel like work? Everyone here has something they're great at-a zone where they can bring energy, passion, and focus. That's your genius. It's not about just showing up; it's about showing up with purpose and using your unique talents to push us all forward.
Elevate Others
Success isn't about climbing the ladder alone. It's about lifting others up along the way. Whether it's mentoring a teammate, helping a partner's team crush their goals, or just stepping in to support someone, we're here to make sure everyone around us wins. Elevating others isn't just a nice idea-it's how we get better together.
Drive Value
It's not about just checking the boxes. It's about asking, is this actually working? Does this help our partners succeed? If something's not driving value, we rethink it. We're here to add real, measurable results-not fluff. And sometimes, that means going beyond the usual playbook to figure out what's best for this partner, right now.
Own It
This is simple: take responsibility. If you're in a role, own it. If something needs fixing, fix it. No passing the buck. We trust every person here to show up, take charge, and deliver. It's not about perfection; it's about stepping up and doing the work-together.
These aren't just ideas-they're what make us HIP. Let's live them out every single day.
Brand Promises
At HIP, these promises guide how we serve our
partners
every day. They reflect what we stand for and how we ensure meaningful impact.
We Are More Than Marketing
It's not just about running ads or generating leads. That's just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success.
We Provide a Holistic Approach
Everything in a practice is interconnected-operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It's not about quick fixes but about ensuring that every piece works together to create sustainable growth.
We Provide a White Glove Experience
HIP aims to deliver an elite level of service in every interaction. Whether it's a call, a meeting, or a solution, partners should feel valued and supported at every step. It's about creating an experience where partners know their success is always the priority.
We Go Beyond the Business
HIP is focused on building real relationships with partners. It's not just about numbers or transactions-it's about understanding their goals, challenges, and vision. When there's trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success.
BENEFITS
401(k) matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days)
Remote position
SCHEDULE
8-hour shift
8 am- 5 pm (CST, MST, or PST)
Training may be conducted 8 am - 5 pm CST (first 30 days)
Monday to Friday
COMPENSATION
$42,000- $50,000 Base Salary
Commission with an earning potential of approximately $5,000/annually
Total OTE (On Target Earnings) $47,500-$55,000
Full-time W2 position for domestic candidates ONLY
Patient Onboarding Associate- Call Center (part time hours)
Remote job
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform-removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better.
Join our amazing team and start your career with Luna as a Part- Time Onboarding Associate!
Are you ready to kick-start your career in a dynamic and rewarding role? Luna Physical Therapy is seeking a motivated and customer-oriented individual to join us as an Onboarding Associate.
As an Onboarding Associate, you will be the first point of contact for our new and existing patients, responsible for answering incoming calls and scheduling appointments with our network of physical therapists. We are looking for someone part time who can work efficiently, demonstrate exceptional communication skills, and maintain a high level of professionalism to ensure outstanding customer service and patient satisfaction. Join Luna and be a part of our mission to deliver quality care and support to our patients.
Physical therapy, delivered.***************
Key Responsibilities
Manage the registration, scheduling, and rescheduling processes for new and existing patients.
Ensure accurate record management by obtaining and communicating relevant patient information, such as identification, patient history, insurance details, missed appointment policy, therapist arrival instructions, and intake forms.
Receive, screen, and coordinate telephone calls from healthcare providers.
Proactively make outbound calls and send emails to patient leads.
Requirements:
Office Admin experience, 1 year required
Demonstrates a high level of customer service and interpersonal communication skills
Call/Contact center or other high call volume experience, 1 year preferred
Proficient with Google Suite
Highly detail-oriented
Ability to multi-task in a fast-paced work environment
High School Diploma or equivalent
Must be able to work in the US without restriction
Candidates must have reliable, high-speed internet to perform the duties of this remote role. Additionally, a backup internet option is required to ensure uninterrupted connectivity in case of outages.
Please Note:
While this is a remote position, we are currently only able to hire in select U.S. states due to employment and tax requirements. Unfortunately, we are not hiring in all states at this time.
We still encourage applicants to apply as eligibility will be confirmed during the early stages of the hiring process.
To qualify for a fully remote role candidates must reside outside of a 50 mile radius from our Nashville office.
What we can offer you:
Part time hours - Work a consistent, fixed schedule! We have a variety of part-time shifts, and your schedule will remain the same each week, providing stability and work-life balance.
A fun collaborative and supportive work environment with a fast-growing, innovative company.
Realistic growth opportunities
Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day
~ #3 Best Employer in Healthcare (Forbes, 2025)~ #1 Best Company in MSK Care (Forbes, 2025)~ #13 World's Most Innovative Companies in Healthcare (Fast Company, 2024)~ Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024) ~ Gold Indigo Design Award for mobile app design excellence 2020 ~
Auto-ApplyRemote Call Center
Remote job
Call center needs 1+ years experience
Call center requires:
Call center
Remote in Jacksonville, FL
Availability to work a schedule that ends no later than 10 pm eastern time for either Sunday-Thursday or Tuesday-Saturday schedule.
Data entry
Windows 10 PC
24 mbps upload, 24 mbps download
Ethernet connected
Must have USB headset that is Avaya compatible for incoming customer interactions.
Call center duties:
Document calls
Laser Hair Removal, Call Center Associate (Remote)
Remote job
About the Role
The LHR Call Center Associate plays a critical role in delivering exceptional customer service, scheduling appointments, and addressing guest inquiries. This position requires strong communication skills, a customer-focused mindset, and a solid understanding of the laser hair removal process to guide guests effectively. This is an appointment setting and sales position.
A Day in the Life
Customer Interaction
Follow five-day lead journey with all incoming leads
Handle inbound and outbound calls, emails, or chat inquiries from leads
Provide accurate information about laser hair removal services, pricing, packages, and promotional offers.
Address guest questions, concerns, and objections about the laser hair removal process.
Maintain a friendly, professional demeanor to build trust and rapport in services.
Appointment Scheduling
Schedule, reschedule, or cancel appointments based on guest needs and center availability.
Confirm appointments and send reminders by phone, text and email.
Coordinate with center associates to manage scheduling conflicts or updates.
Education and Guidance
Explain the benefits, safety, and expected results of laser hair removal.
Educate guests about pre-treatment and post-treatment care requirements.
Data Management
Record all guest interactions in the CRM system accurately.
Update guest profiles with relevant details.
Ensure compliance with data privacy regulations.
Performance Metrics
Five-day lead journey
Lead to show rate
Lead to buy rate
Sales conversion rates for packages or products.
Average call handling time and first-call resolution
What Sets You Apart
Strong verbal and written communication skills.
Customer-focused mindset with empathy and patience.
Confidence in explaining technical or medical-related services.
Ability to multitask in a fast-paced environment.
Willingness to work flexible hours, including evenings and weekends.
Ability to learn quickly and easily adapt to a dynamic environment.
Authentic individual with impeccable integrity whose personal and professional values are consistent with EWC's mission, vision and values.
Proficient in Microsoft Office Suite - Word , Excel, PowerPoint, Outlook.
Education and Experience
High school diploma or equivalent (required).
Associate or bachelor's degree in a related field (preferred).
Basic knowledge of laser hair removal treatments (training provided).
Familiarity with scheduling software and CRM systems.
Proven experience in call center, preferably in the beauty or wellness industry
*This role is not eligible for visa sponsorship*
European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.
Auto-ApplyCall Center Support Specialist (Remote)
Remote job
(Remote Oppurtunity)
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Requirements and skills
Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
BSc in Information Technology or relevant diploma
Call Center Lending Specialist
Remote job
Columbia CU is a full-service financial institution with $2.3 billion in assets, over 100k members and we pride ourselves in our commitment to “Making Life Better” in the communities we serve. Since 1952, our commitment toward “Making Life Better” has earned us accolades and we are honored to be the recipient of several local community recognitions:
Best of Clark County Award / The Columbian - 2008-2025
Best in Business Award / Vancouver Business Journal - 2013-2024
Corporate Philanthropy Award / Portland Business Journal - 2017-2024
Columbia CU Guiding Principles
Vision: The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve.
Mission: Bringing people together to make life better for themselves and their communities.
Value Proposition: Earning your trust with knowledgeable people and digital options so you can bank “Columbia” how and when you want.
Leadership Philosophy: Leaders at Columbia CU inspire enthusiasm and accountability that drive our mission. Leaders build engagement and communicate honestly and openly. By rallying everyone around our shared vision, Leaders model and expect the best from individuals and teams.
Core Values
People - We have a passion for helping each other and our members.
Community - We have a passion for contributing to the success and growth of the communities we serve.
Financial Wellness - We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve.
Benefits
Medical, Dental, Vision for employee - eligible the 1st of the month following hire date
Accrued PTO, Accrued Extended Sick Time and 11 Paid Bank Holidays
401k Match- 100% match up to 6% employee contribution
Tuition Assistance
And More!
About The Role
The Call Center Lending Specialist (CCLS) seeks lending opportunities for new and existing Columbia Credit Union members through our remote channels and outbound call programs. CCLS's actively sell credit union products and are committed to providing the highest level of individualized service by always placing the member first. This position works independently with frequent collaboration with departments throughout the credit union to meet our member's needs.
RESPONSIBILITIES:
Initiate conversations with new and existing members to actively solicit new or additional lending products.
Experienced in and ability for meeting personal and team goals.
Initiate conversations with new and existing members to actively solicit new or additional lending products.
Initiate outbound calls or emails to current members.
Originate loan applications for consumer loan products and credit cards.
Maintain up-to-date knowledge on all credit union products and services.
Participate in cross-functional projects, promotions and training.
Respond to loan inquiries initiated through Columbia's remote channels.
Seek cross-sell opportunities to “Make Life Better” for Columbia Credit Union's members.
Display consistent teamwork and collaboration with others within Call Center Lending and other departments throughout the organization.
REQUIREMENTS
Minimum three (3) years previous lending experience with a financial institution.
Current NMLS license or ability to obtain upon hire.
Experienced in and ability to build rapport and sell products and services through remote channels such as phone, email, and chat.
Strong organizational, verbal and written communication skills.
Strong computer skills.
Ability to work effectively independently and within a team.
Ability to work from home.
Must be available to work hours ranging from 8am-8pm Monday through Saturday, as needed.
Occasional travel to Operations Center, with at least one week's notice when allowable.
COMPENSATION
$26.00- $30.00/ hour
+ Commission
Columbia Credit Union follows all required COVID 19 health protocols
Equal Opportunity Employer/AA
Must be 18 or older to apply