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Caller education requirements

Updated January 8, 2025
2 min read
Usually, callers don't need a college education. The most common degree for callers is bachelor's degree with 60% graduates, with only 20% caller graduates earning high school diploma. Callers who decided to graduate from college often finish Pennsylvania State University or University of South Carolina - Columbia. Some good skills to have in this position include outbound calls, customer service and cold calls.

What education do you need to become a caller?

What degree do you need to be a caller?

The most common degree for callers is bachelor's degree, with 60% of callers earning that degree. The second and third most common degree levels are high school diploma degree at 20% and high school diploma degree at 11%.
  • Bachelor's, 60%
  • High School Diploma, 20%
  • Associate, 11%
  • Diploma, 3%
  • Other Degrees, 6%

What should I major in to become a caller?

You should major in business to become a caller. 17% of callers major in business. Other common majors for a caller include psychology and communication.

Best majors for callers

RankMajorPercentages
1Business17.2%
2Psychology13.0%
3Communication8.7%
4Criminal Justice5.6%
5Marketing5.1%

20 best online courses for callers

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1. CVS Health Call Center Customer Service

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The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

2. Customer Service Fundamentals

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There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Getting Started with Call Center Training

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Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

4. Cold Calling Mastery

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Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...

5. Learn Cold Calling Like the Wolf of Wall Street in 3 Days

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Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...

6. Cold Calling for B2B Sales: How to Prospect over the Phone

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B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

7. Customer Service Fundamentals: Putting People First

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

8. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

9. Customer Service, Customer Support, And Customer Experience

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

10. Financial Accounting-Adjusting Entries & Financial Statement

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Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...

11. Winning Communication Skills for Telephone, Conference Calls

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Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

12. Financial Accounting-Debits & Credits-Accounting Transaction

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Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...

13. Business Communication Skills: Handling Clients & Customers

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Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

14. Financial Analysis and Financial Modeling using MS Excel

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Perform financial analysis & financial modeling using Microsoft excel. For people who want to become a Financial Analyst...

15. Cisco CUCM Quickstart Guide To Admin Services Phones Users

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Cisco Call Manager Guide For Cisco CCNP Collaboration CLCOR CCT CUCM Cisco Unified Communication Manager CLCOR CLACCM...

16. Financial Statement Analysis - Ratio Analysis

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Master the Art of Financial Statement Analysis: Unlocking Insights through Vertical, Horizontal, and Ratio Analysis...

17. Telephone Confidence: Be Super Confident on the Telephone!

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Learn how to be more confident on the telephone, learn telephone skills, gain leverage over phone conversations and more...

18. Fundamentals of Financial Services

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Understanding key elements and basic workings of the Financial Services Industry (useful for exams as well)...

19. Financial Statement Analysis

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Learn how to make understanding financial statements your superpower!...

20. Data Entry Course for Beginners

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Learn from a Successful Data Entry Professional!...

Average caller salary by education level

According to our data, callers with a Associate degree earn the highest average salary, at $53,132 annually. Callers with a Bachelor's degree earn an average annual salary of $50,155.
Caller education levelCaller salary
Master's Degree$46,641
High School Diploma or Less$48,276
Bachelor's Degree$50,155
Some College/ Associate Degree$53,132

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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