Caller job description
Updated March 14, 2024
8 min read
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Example caller requirements on a job description
Caller requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in caller job postings.
Sample caller requirements
- Excellent communication skills
- Ability to multitask and work under pressure
- Good computer skills
- Attention to detail
- Ability to work flexible hours
Sample required caller soft skills
- Patience and empathy
- Positive attitude
- Active listening skills
- Problem-solving skills
- Team player mentality
Caller job description example 1
BNY Mellon caller job description
We're seeking experienced talent across multiple functions (Client Service, Client Onboarding & Implementation, Middle Office, Trading Services, Consulting and Product Management) for BNY Mellon | Pershing! Submit your information and our Experienced Talent Recruitment Team will review your resume. If your experience aligns with our opportunities, we'll contact you to discuss the next step in your career journey.
Bring your ideas. Make history.
BNY Mellon | Pershing offers an exciting array of future-forward careers at the intersection of business, finance and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead and drive new ideas at every turn. Today, we're more than 50k+ employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
At BNY Mellon | Pershing, our inclusive culture speaks for itself. Here's a few of our awards:
* Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
* Bloomberg's Gender Equality Index (GEI)
* Human Rights Campaign Foundation, 100% score Corporate Equality Index
* 100 Best Workplaces for Innovators, Fast Company
* Best Places to Work for Disability Inclusion, Disability: IN - 100% score
* CDP's Climate Change 'A List'
Our Benefits:
BNY Mellon | Pershing offers a highly competitive benefit program rooted in its pay-for-performance philosophy. We periodically review and modify direction to align with the market, and recently increased our minimum hourly salary rate for employees based in the U.S. Additionally, the firm has debuted a new paid leave program for caregivers and has increased its 401(k) contributions.
DIVERSITY/EEO STATEMENT - COUNTRY SPECIFIC
BNY Mellon | Pershing is an Equal Employment Opportunity/Affirmative Action Employer. Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. BNY Mellon boasts world-class benefits including, Medical, Dental, Vision, 401K match (7%!), Employee Stock purchase plan, Health Savings Accounts, Life Insurance, Vacation, and so much more!
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Bring your ideas. Make history.
BNY Mellon | Pershing offers an exciting array of future-forward careers at the intersection of business, finance and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead and drive new ideas at every turn. Today, we're more than 50k+ employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
At BNY Mellon | Pershing, our inclusive culture speaks for itself. Here's a few of our awards:
* Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
* Bloomberg's Gender Equality Index (GEI)
* Human Rights Campaign Foundation, 100% score Corporate Equality Index
* 100 Best Workplaces for Innovators, Fast Company
* Best Places to Work for Disability Inclusion, Disability: IN - 100% score
* CDP's Climate Change 'A List'
Our Benefits:
BNY Mellon | Pershing offers a highly competitive benefit program rooted in its pay-for-performance philosophy. We periodically review and modify direction to align with the market, and recently increased our minimum hourly salary rate for employees based in the U.S. Additionally, the firm has debuted a new paid leave program for caregivers and has increased its 401(k) contributions.
DIVERSITY/EEO STATEMENT - COUNTRY SPECIFIC
BNY Mellon | Pershing is an Equal Employment Opportunity/Affirmative Action Employer. Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. BNY Mellon boasts world-class benefits including, Medical, Dental, Vision, 401K match (7%!), Employee Stock purchase plan, Health Savings Accounts, Life Insurance, Vacation, and so much more!
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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Caller job description example 2
REPS Ltd caller job description
Reps, LLC is looking for a caller for our Real Estate Clients to join our team remotely.
We need someone who is skilled to establish connections through phone conversations with a possible buyer or seller. He/she will be provided with a script to qualify lead interest, property details, and availability for a callback. The goal is to generate leads and schedule appointments daily.
This is a permanent work from anywhere job as long as your workplace is quiet and away from any background noise or sound.
We work during US business hours and days.
Only open to a full-time position and long-term career!
Duties and Responsibilities (but not limited to)
• Prospect buyer or seller by call, text, and email on a daily basis from various lead sources.
• Respond to inbound leads from all lead sources
• Schedule appointments with at least 4 motivated sellers/buyers per week.
• Input/manage client & lead databases
• Conduct lead follow up & nurture leads until appointments are set
• Follow the Client's criteria and requirements
Qualifications:
• Excellent English Communication Skills
• At least 2 years of phone sales experience (minimum 6 months of outbound sales)
• At least 6 months of US Real Estate knowledge and experience.
• Not afraid to ask questions and make decisions.
•Can easily adapt to changes.
• Punctuality and reliability are very important as well as trustworthiness in a remote environment.
•Results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth.
System requirements:
• 2 Fully Functioning Desktop/Laptop (1 for Backup)
• Windows 10 [64 Bit Only] or higher
• 8 GB RAM is required
• Intel Core i3-2365 M Gen 2 Processor (equivalent) or Higher
• USB Headset with Noise-Cancelling Feature
• Wired internet connection of 15 Mbps speed or more
• Backup internet connection of 15 Mbps speed or more
• A workstation away from any noise and distractions is required
• Backup for Power Outage - Generator/UPS or Alternative Location
• Webcam at least 5 Megapixels
• An acceptable PING is around the 2ms-40ms mark or lower
• UPLOAD SPEED should be equal to or faster than your Download Speed. You may contact your ISP provider if it doesn't meet this
#remotejob #virtualassistant #coldcaller #leadgeneration #appointmentsetter #leadqualifier #realestate #realestateinvestment
#LI-REMOTE
Powered by JazzHR
or D7Gn46J1
We need someone who is skilled to establish connections through phone conversations with a possible buyer or seller. He/she will be provided with a script to qualify lead interest, property details, and availability for a callback. The goal is to generate leads and schedule appointments daily.
This is a permanent work from anywhere job as long as your workplace is quiet and away from any background noise or sound.
We work during US business hours and days.
Only open to a full-time position and long-term career!
Duties and Responsibilities (but not limited to)
• Prospect buyer or seller by call, text, and email on a daily basis from various lead sources.
• Respond to inbound leads from all lead sources
• Schedule appointments with at least 4 motivated sellers/buyers per week.
• Input/manage client & lead databases
• Conduct lead follow up & nurture leads until appointments are set
• Follow the Client's criteria and requirements
Qualifications:
• Excellent English Communication Skills
• At least 2 years of phone sales experience (minimum 6 months of outbound sales)
• At least 6 months of US Real Estate knowledge and experience.
• Not afraid to ask questions and make decisions.
•Can easily adapt to changes.
• Punctuality and reliability are very important as well as trustworthiness in a remote environment.
•Results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth.
System requirements:
• 2 Fully Functioning Desktop/Laptop (1 for Backup)
• Windows 10 [64 Bit Only] or higher
• 8 GB RAM is required
• Intel Core i3-2365 M Gen 2 Processor (equivalent) or Higher
• USB Headset with Noise-Cancelling Feature
• Wired internet connection of 15 Mbps speed or more
• Backup internet connection of 15 Mbps speed or more
• A workstation away from any noise and distractions is required
• Backup for Power Outage - Generator/UPS or Alternative Location
• Webcam at least 5 Megapixels
• An acceptable PING is around the 2ms-40ms mark or lower
• UPLOAD SPEED should be equal to or faster than your Download Speed. You may contact your ISP provider if it doesn't meet this
#remotejob #virtualassistant #coldcaller #leadgeneration #appointmentsetter #leadqualifier #realestate #realestateinvestment
#LI-REMOTE
Powered by JazzHR
or D7Gn46J1
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Caller job description example 3
Hilton caller job description
The historic _Arizona Biltmore_ is looking for a **Quick Caller Engineer I** to join the _Engineering_ Team\!
Located in the heart of the prestigious Biltmore neighborhood in Phoenix since 1929, this gorgeous 39\-acre property reopened in May 2021 after undergoing a $100 millionrenovation\.This iconic hotel has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets\(including _2 restaurants, 2 pools, 2 bars, a gelato shop/café, and in\-room dining_ _\)\._
+ **Classification:** Full\-Time
+ **Shift:** Various - must have availability to work weekdays, weekends, and holidays\.
**Want to learn more?** Hotel Website \(https://www\.arizonabiltmore\.com\) , Instagram, Facebook \(https://www\.facebook\.com/ArizonaBiltmoreAWaldorfAstoriaResort\)
**What will I be doing?**
As a Quick Caller Engineer, you would be responsible for overseeing the safe and efficient operation of the hotel's power plant to supply heat, air\-conditioning, steam, water and related mechanical services in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Maintain the physical functionality and safety of the facility's power plant to supply heat, air\-conditioning, steam, water and related mechanical services
+ Supervise refrigeration, air\-conditioning, appliance and engine\-room team members
+ Implement preventive maintenance program, make repairs, conduct inventory and maintain accurate service and repair records
+ Monitor, maintain and test Life Safety Systems in accordance with federal, state, local and company regulations
+ Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non\-functioning machinery and/or equipment
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking \#2 Best Company To Work For in the U\.S\. \(Hilton named \#2 Best Company To Work For in the U\.S\)
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education \(https://newsroom\.hilton\.com/corporate/news/hilton\-announces\-new\-education\-benefit\-through\-partnership\-with\-guild\-education\): Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
_\*Please note, benefits may vary depending on the classification and union status of the position\._
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Quick Caller Engineer I \(Full\-Time\) \- Arizona Biltmore, A Waldorf Astoria Resort_
**Location:** _null_
**EOE/AA/Disabled/Veterans**
Located in the heart of the prestigious Biltmore neighborhood in Phoenix since 1929, this gorgeous 39\-acre property reopened in May 2021 after undergoing a $100 millionrenovation\.This iconic hotel has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets\(including _2 restaurants, 2 pools, 2 bars, a gelato shop/café, and in\-room dining_ _\)\._
+ **Classification:** Full\-Time
+ **Shift:** Various - must have availability to work weekdays, weekends, and holidays\.
**Want to learn more?** Hotel Website \(https://www\.arizonabiltmore\.com\) , Instagram, Facebook \(https://www\.facebook\.com/ArizonaBiltmoreAWaldorfAstoriaResort\)
**What will I be doing?**
As a Quick Caller Engineer, you would be responsible for overseeing the safe and efficient operation of the hotel's power plant to supply heat, air\-conditioning, steam, water and related mechanical services in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Maintain the physical functionality and safety of the facility's power plant to supply heat, air\-conditioning, steam, water and related mechanical services
+ Supervise refrigeration, air\-conditioning, appliance and engine\-room team members
+ Implement preventive maintenance program, make repairs, conduct inventory and maintain accurate service and repair records
+ Monitor, maintain and test Life Safety Systems in accordance with federal, state, local and company regulations
+ Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non\-functioning machinery and/or equipment
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking \#2 Best Company To Work For in the U\.S\. \(Hilton named \#2 Best Company To Work For in the U\.S\)
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education \(https://newsroom\.hilton\.com/corporate/news/hilton\-announces\-new\-education\-benefit\-through\-partnership\-with\-guild\-education\): Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
_\*Please note, benefits may vary depending on the classification and union status of the position\._
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Quick Caller Engineer I \(Full\-Time\) \- Arizona Biltmore, A Waldorf Astoria Resort_
**Location:** _null_
**EOE/AA/Disabled/Veterans**
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Updated March 14, 2024
Updated March 14, 2024