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Working at CallMiner

Zippia score 4.4

Overview

SalaryRevenueReviewsCompetitorsCEO & Executives

CallMiner overview

Industry
Software
Revenue
$55M
Headquarters
Employees
299
Founded in
Website
Organization type
Private
CEO
Paul M. Bernard
Social media
CallMiner provides speech analytics solutions for improving agent performance. With 14 years of industry leadership and over 2 billion hours of conversations mined, they are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions. CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. Founders Gallino, LaCoursiere and Brown incubated CallMiner in 2002. Since then they've established a global footprint and have offices throughout the U.S. and U.K. CallMiner strives to maintain an organizational agility that allows them to adapt to the ever-changing needs of the market. Over 300 customer-requested features have been implemented into their products and their software services team brings extensive product knowledge and years of hands-on best-practice expertise to each customer engagement. CallMiner is agnostic to the source system that captures data, supporting integration with all market-leading call recorder, chat, and email systems and popular social networking sites.
Founded in 2002, CallMiner is an established company that loves to hire graduates from Carnegie Mellon University, with 9.1% of its employees having attended Carnegie Mellon University. Want to compare CallMiner to some other great places to work in Waltham, MA? We suggest taking a look at Zippia's list of Best Companies to Work For in Waltham, MA.The average employee at CallMiner makes $99,254 per year, which is competitive for its industry and location. Some of its highest paying competitors, Cornerstone OnDemand, Accela, and Proxicom, pay $115,001, $102,012, and $99,756, respectively.
CallMiner is a medium technology company with 299 employees and an annual revenue of $55.0M that is headquartered in Waltham, MA.

CallMiner's mission statement

To enable this capability with products that: produce usable feedback which ensures the democratization of mission critical information to all levels of the enterprise simultaneously - we call this pervasive business intelligence.

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The team at CallMiner

  • The founders of CallMiner are Jeffrey Gallino, Cliff Lacoursiere and Kim Brown.
  • The key people at CallMiner are Paul M. Bernard, Jeffrey Gallino and Cliff Lacoursiere.
Key people
Paul M. Bernard
Jeffrey Gallino
Cliff Lacoursiere
Kim Brown

CallMiner rankings

CallMiner is ranked #100 on the Best Technology companies to work for in Massachusetts list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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CallMiner salaries

Average CallMiner salary
$99,254
yearly
$47.72 hourly
Updated March 14, 2024

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CallMiner diversity

7.2
Diversity score
We calculated CallMiner’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of CallMiner’s workforce.

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Videos about working at CallMiner

CallMiner Webinar: Addressing Vulnerability in Consumers and Employees

CallMiner financial performance

9.8
Performance score

Highest paying CallMiner competitors

Compare CallMiner salaries to competitors, including Cornerstone OnDemand, Accela, and Proxicom. Employees at Cornerstone OnDemand earn the highest average yearly salary of $115,001. The salaries at Accela average $102,012 per year, and the salaries at Proxicom come in at $99,756 per year.
RankCompanyAverage salaryJobs
1$115,0010
2$102,0120
3$99,7560
4$95,3610
5$93,7430
6$92,6140
7$91,1660
8$90,5050
9$89,0830
10$87,4570
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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of CallMiner, including salaries, political affiliations, employee data, and more, in order to inform job seekers about CallMiner. The employee data is based on information from people who have self-reported their past or current employments at CallMiner. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by CallMiner. The data presented on this page does not represent the view of CallMiner and its employees or that of Zippia.

    CallMiner may also be known as or be related to CallMiner, CallMiner Inc, CallMiner, Inc., Callminer and Callminer, Inc.